screen issues, stays on while charging - HD2 Android Q&A, Help & Troubleshooting and Genera

its not a persisten issue.
but for last 2 days when i plug the phone in the screen turns on and stays on.
when i unplug it the screen turns off
when i turn the screen off it turns right back on almost instantly
its a fresh install nand rom havent killed the battery yet.
and yesterday it started working normally again for no apparent reason.
also about same time the touch screen started flipping out.
it would get "uncalibrated?" and when i push one button it types 4-10 random characters on the screen
but now its all back to normal somehow.
just posting it here maybe someone knows the pattern and its a hardware issue of some kind.
would like to know if i should look into getting another Hd2

I can not say for sure if it is a hardware issue, but I would assume it is if I was you and see about doing an exchange to be safe. i mean what if your HD2 works fine for a good long while but then al of a sudent it starts acting up again but worse and you or out of warranty then.

If you go to "Settings ---> Applications ---> Development" you have a box called "Stay Awake". If you check this box, the screen wont turn off when charging. You can see the description under the box. Maybe someone just played with your settings.

Related

Touchscreen Unresponsive After Sleep

Anyone else have this problem? Sometimes, if the screen goes to sleep, when I wake it back up, the touchscreen is unresponsive. I have to soft reset to get it to start up again. Any ideas on how to fix it?
I had the same problem, and flashed another rom, and problem gone.
Hello guys,
I was just searching through the forum with this exact problem and found this thread.
If the phone wakes up from sleep the touchscreen is unresponsive for a few seconds. If I insist to press it it only takes longer for it to respond. This is a very big problem because I sometimes miss calls because I can't answer them. Not even the for hard buttons don't work (maybe because they are also touchscreen).
I've tried flashing different ROM's (Miri, Dutty, NRG) even flashed back to the standard one and again back to a 6.5 one (as I saw this step fixes a lot of problems for some people) but the result is the same. I'm running out of ideas.
I don't think it's a hardware issue because if i leave the phone until the backlight dims and touch it, it goes back on, so it registers the press but doesn't act on it.
It's a very serious and I'm hoping someone here has a solution.
Nobody else is having this issue? Is there no hint on what is going wrong with our phones?
It appears it's happening more and more often and the screen is dead for more and more time.
Hi
I have had the same problem but solved tonight
There are many threads about this but no real solution I tried them all.
My first HD lasted till last week when I had to replace it because of a "Newton Ring" problem. In 10 months of ownership I got a screen freeze maybe 5 times.
My new replacement arrived last Saturday - same original Orange Rom and radio.
I have loaded exactly the same programs from the old phone and have found that when I put it in sleep mode via the power button its a 50/50 chance of it waking up. Receiving a text message does not wake it up either.
I can hear the volume control working and the haptic buttons provide feedback - but black screen. If I hold the power button down I get the bleep to ask if I want to power the device off - then all goes dead. If I wait 5 minutes the haptic buttons/volume buttons work again and the screen comes alive revealing the yes/no option to power off.
Also strange whilst in this locked state the orange charging light comes on - when it goes off I know i can wake the screen up !
I tried :
Enabling and disabling the Today Screen timeout
Auto adjust backlight off and on
Different screen brightness
Manual/default operator selection
Checked HD Tweaks settings were correct in registry and things I can't remember.
What has worked :
Start - Settings - System - Power - Advanced and unchecked the box "turn off device if not used for 5 minutes"
The daft thing is this was enabled on my old phone and would always wake up with a text/call or power button push !
What has changed ?
r
Andrew
Update - Found the problem
Whilst the above fixed my freeze problem it has been bugging me why - as the advanced power features are useful and I don't always remember to hit the power button to sleep the device.
I have now realized what was not set up the same as my old phone.
No start up password !
To enable this I found this thread http://forum.xda-developers.com/showthread.php?p=5004821 and changed my registry setting to 0.
This immediately takes you to the lock screen where you can now enter your password details and make them stick.
I now have a start up password and can set the timeout to 24hrs.
All the power settings now work correctly - and no screen freeze
r
Andrew
Spoke too soon
3 hours ago went to use my phone - black screen
Connected via activesync and MyMobileR.
Rebooted and got the "Microp Version Mismatch 0" message.
Checked out threads about this error on the mainly Diamond forum and can confirm my screen is well and truly dead.
Contacted Orange and they are sending another replacement tomorrow.
What p*sses me off is the number of hours I have spent to get one normal days use.
r
Andrew
Sorry to keep posting to this thread - but I am hoping that my experiences may help somebody
As said I am getting a replacement tomorrow and in one of the threads a guy said put it in the fridge for 20 minutes !
Well I thought what the h*ll and did.
Wrapped it in some tissues to absorb the condensation when I took it out - replaced the battery and it works - no Microp message and has behaved ok for 6 hours.
Got to be a hardware issue ?
Your thoughts.............
r
Andrew
Hi Bigfish,
please let me know the phone is still ok after more hours out of the fridge. i have similar problem on my HTC touch- ELF and i have been searching for solution, and i found this
http://www.fixya.com/support/t982721...not_responding .
i do not have tools to open it myself and would like to try it.
if you r familiar with it please let me know.
cheers
M.
Hi
Sorry your link is not working.
As to the phone it was still ok 26 hours later when I had to exchange it for my replacement.
Weird !
r
Andrew
Hi Andrew,
the fridge trick did not work for me. i kept searching for solutions and i found out that the problem is the digitizer (the touch screen). it might have received a shock (dropped on the ground) or other unusual pressure (in the pocket), and the digitizer gets out of initial position. the digitizer takes that contact as a tap -a continious tap- and does not respond to other taps. you might have to open the device and reposition the digitizer or replace it is there is some damage.
cheers
mumur
Sorry to hear that.
My replacement phone - so far has behaved perfectly.
r
Andrew
it strikes me that if I shake the phone that the phone jamming. I get no response. Even when I tap my finger hard against the rear top I get a crash. The only solution is to take out the battery and reboot. I think it has to do with a hardware problem.
there are others who also suffer from it?

still got the 'phone never waking up from lock' issue

man i hate it.. if my screen goes out for even a few seconds, i have to yank the battery and restart the phone. i realized the phone isnt turning off when it happens tho, cause it happens during calls when im talking to someone, theyll still be there, but i wont be able to turn the screen back on, and even after they hang up its still dead.. and i made a test call to my phone and it rang like 8 times before going to voicemail, so im sure the phone is still on when becomes unresponsive. if its plugged in it wont do this, so i have to leave it plugged in 24/7.. when im driving i either have to leave the screen on 'never turn off' or restart my phone every time i wanna check my directions.. i had this problem on JB5 and madaco R1 and now R2.. does anyone else know anything about this?
Sounds more or less like a hardware issue.
Maybe get samsung to look at it?
Sounds like a pretty serious issue, and not something that I've seen commonly reported. Definitely not fit for purpose, I'd consider sending it back for a replacement.
It might be nothing to do with it, but I have heard that some cases and screen covers can interfere with the operation of the proximity switch that turns off the screen during a call. If this is covered the screen will not turn on again after being switched off.

EVO won't stay "asleep"

My phone died today and when I got home to charge it, I noticed that after pressing the sleep/power button, the screen turns off and then about a second later comes back on. It does this regardless of if it's plugged in or not. I took it into Sprint and they're going to give me a new one when they get their paws on some. Right now I'm just looking for ANY possible work around to the problem.
I've done a factory reset, added a pattern/code, and installed NO LOCK but nothing can keep the screen from coming back on after pushing the power button...
(I also had another problem with the phone, the camera has a HOT PINK tinge about 85% opacity. I can go without the camera for a few weeks until the new one gets here but any help with that is very welcome)
~ ACE
are you running a rom ?
freddyamazin said:
are you running a rom ?
Click to expand...
Click to collapse
Everything is stock.
Mine had a similar problem when I was on 2.1 I would charge the phone overnight and at some point in time the phone would turn the screen on and not turn back off. Or sometimes it would sitting on my desk and just randomly turn the screen on. After I upgraded to 2.2 it stopped. I never could figure out what was causing it to wake.
Are you using ChoiceDialer+? There is a known bug where the screen will not shut off after making a call with ChoiceDialer, though a reboot does fix it.

Screen timeout killing phone!

Recieved my HD yesterday, and this is the symptom of the issue:
When the phone reaches its screen timeout (whether its 30 secs or 10 mins) period it the phone turns off completely. It is not possible to then turn the phone back on using the power switch or any other way. The only way the phone can be turned back on is to take the battery out and put it back in.
Initially i thought maybe it was the battery and somehow it didnt have proper connection with the copper contacts. However if i turn off the screen timeout off completely then the phone stays on and doesnt turn off. So as long as the phone doesnt go into power save mode or screen timeout its fine and stays on. Its also not the power switch as the switch works fine other wise.
I rang HTC support, spoke to some clueless call centre lady who tried to tell me it might be a proximity issue. I dont think it is as i dont have any issues when making or receiving calls. The problem is for some reason screen timeout causing the phone to completely shut down. I have searched on a few forums and cant seem to find anyone else with this issue.........FML
Forgot to add, i have also done the following:
- Reset to factory default
- Checked for udpates (get a message saying my phone is up to date)
- Made sure phone sim cover and battery cover are properly secured
Nothing has worked so far
tk79 said:
Its also not the power switch as the switch works fine other wise.
Click to expand...
Click to collapse
So the switch turns the phone off and on again, or just off?
switch turns phone on and off any other time but after screen lockout kicks in it doesnt do anything, i have to take the battery out to turn the phone back on.
In a normal scenario if i want to power the phone down and then power it back up again then it is fine
Hope that makes sense
It really sounds like a software issue.
Is your DHD branded or unlocked?
Maybe try install some of the custom roms from arround the forum.I use LeeDroid 1.2 and it works like a charm.
Go to "ROM Development" thread. There are a few HOW-TOs on the top. There is always a risk u mess things up but it's small and from how it sounds, u don't have much of a choice anyway good luck
Its a branded "Orange" phone from the UK. I think im just going to return it and get a replacement and if i still have issues then ill try your suggestion thanks. Really disappointing, Desire HD seems to be riddled with issues.

[Q] Frozen phone, 7-vibrate when turned on - Help?

Ok, so here's the full story;
I dropped my phone a month or so back, and the LCD broke, so I bought a new LCD/digitizer on eBay. I've replaced screens on heaps of phones/cameras before, and this wasn't that challenging (HTC actually provide a video tutorial on disassembly/assembly), but now that it's all back together it has some serious problems.
The first time I turned it on it was fine - I went through WM6.5, booted into android no probs, made a call and turned WiFi on to test connections, but after about 15 mins it froze and I had to pull the battery. Now I cannot turn it on. most of the time, I turn it on and it brings up the very first splash screen for the ChuckyDroid ROM I have on it, but stays there. Occasionally it will load further, and VERY occasionally it will get all the way into WM6.5, but 90% of the time, it will turn on, load the first splash screen, then vibrate 7 times before freezing completely.
I've read about this problem on other phones, but haven't seen anyone provide a working solution. I am positive that all the assembly has been done correctly (especially seeing as people are getting it on their stock phones, HD2 included), and would really like any help.
Thanks in advance,
Jason
I think the motherboard has problem when you drop it. The device will vibrate 7 times if NAND error. Usually when the device gets hotter or warmer, NAND become unreadable. This is the error that many users have even myself.
To temporarily solve this, you can take out the battery, and put your phone in the freezer for 5 minutes, then take it out. Put the battery on. Then turn the phone on. It will work normally if the bottom part stay cold. So make sure you have a bag of ice to cool the bottom down while using.
Another way is send the phone to HTC and request a fix... cause this is motherboard problem.
bobuchacha said:
I think the motherboard has problem when you drop it. The device will vibrate 7 times if NAND error. Usually when the device gets hotter or warmer, NAND become unreadable. This is the error that many users have even myself.
To temporarily solve this, you can take out the battery, and put your phone in the freezer for 5 minutes, then take it out. Put the battery on. Then turn the phone on. It will work normally if the bottom part stay cold. So make sure you have a bag of ice to cool the bottom down while using.
Another way is send the phone to HTC and request a fix... cause this is motherboard problem.
Click to expand...
Click to collapse
Like BOBUCHACHA said ... thats nand problems... i also have same problem too... you can try doing some modification ... follow this thread to do so
http://forum.xda-developers.com/showthread.php?t=971783

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