I brought this Atrix on 10 April at the Radioshack on Broadway in NY. When I use it it was perfect ,but now I am back to Thailand and the touchscreen doesn't work on the top but not the toppest just about the Wireless & Network setting bar in setting menu that zone is dead. Now what should I do? I already order a replacement touchscreen from ebay ,but should I repair ir myself or should I sent back to the Radioshack ,but does the Radioshack accept mail-in repair
Please Help me figure this out
Srry for bad English
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So I got my TyTN via import back in August and I am experiencing several problems a few months later: the keys on the front intermittently cease working, the handset speaker makes small buzzing sounds when connected to a GSM network, and sometimes the screen washes out white.
1) I'd like to contact HTC USA for support options, does anybody have the number?
2) Also, does anybody know if they have an advanced exchnage option where they send you a refurb (after you give them a credit card number) and don't charge the card as long as they receive the defective unit back in two weeks or so?
The US HTC can not help you, I've already contacted them. You have to send the device to Europe HTC and have the repair done there. They have 2 HTC offices here in Houston TX one is a repair shop and they said they do not have the knowledge or parts to repair the TyTN that I would have to send it to the country from which the phone was purchased. I think this is complete bull. They could get the parts easly and repair or replace my phone, they are just making it harder to get the TyTN fixed hoping you won't bother them. I am having the screen alignment issue and my phone locking ALL THE TIME!!!! but I have not sent it in becuase I can't handle not having my phone for 2 weeks. I sent an email to HTC Europe asking how long and if I could get a replacement since I have been having so many problems and they never responded.
As far as I know they have no lowner or replacemnet program. I suggest you buy a cheap GSM phone and keep it as your back up.
any luck getting your repairs? I am having soe problems and my imei is definitely from UK.
I bought mine from MadMonkeyBoys gadgets and he has been very responsive in providing support. Although I had to wait until I had a new unit to sustain me during tyTN's repair (now I have a Cheetah), David from MMB quickly got me a repair order and I shall send the unit out tomorrow
HI ,
I have 8125 cingular and my screen broking now so i wanna fix it their is a company who can do that fix it but,i have to send them the phone first ,i don't know if this company its real or not here is the company link
http://www.infinitycells.com/
please tell me if this is real or not ,do you think its scam?
PLEASE HELP I WANNA FIX MY PHONE !!!
It's advisable and recommended to send the phone to the original vendor,as its a cingular,send it to official cingular repair shop or if still under warranty,ask for a replacement.Instead of sending it to any third party repair shop,or if you have a knowledge and can replace the screen yourself,you can get a new screen from ebay.
if you're in india, I know the i-mate service centre that do it for you with installation for throw away prices.
I just got my touch screen replaced for 30USD.
For the $95 US they are are charging to repair the 8125, you could buy a good used one on eBay.
Hi
I broke my Hermes (physically) - the front buttons don't work anymore. Is there any easily accessible service centre in the UK that I could use?
I got as far as http://service.htceurope.com/Wizard.aspx and that scared me off.
Is it worth going into one of those dodgy shops with a "mobile phone repair & unlocking" neon sign?
Hi guys,
I could not find any other "help" section, so I decided to write my problem here. My Diamond 2 has some sort of display problem, device works, same with touchscreen. I can blindly control the phone, but I can't see anything because LCD does not work. I attached a photo of how LCD looks like when it is not in standby (light on). LCD looks fine with light off (in standby/turned off).
Anyone knows what this might be? I don't know how it happened, but not by my direct action. I checked a clock many times that day, and later when I checked the phone I just could not get LCD to work anymore. Just this.
I already e-mailed HTC service for support. I bought the phone from Amazon UK like 3 months ago, so I think warranty is still valid. I just hope they will not cause any problems and repair the phone without any fees. I am just checking here for your expertise on the matter. Maybe there is someone else here with same problem.
Thanks!
* I tried hard reset button
Hi
By pressing the button at the top (to check the clock) so many times the button may have got loose or the the wires connecting the LCD to the motherboard may be loose, I had this problem with my Nokia N85.
Best thing to do is get it repaired under warranty. First, ring or email Amazon and see what they can do. If your unwilling to send it off Carphone Warehouse will do the repair it for you but you have to find the repair centres. They have quite a few so it should be too hard to find.
Also Carphone Warehouse will not charge you as long as you have proof of purchase.
Man.
Is sending the phone to the Carphone Warehouse a good idea? I was just browsing the net and found many complaints about their repair services.
I sent my Nokia N85 for repair and it was ok. But I can see why your asking because I read the same reviews.
You should definiately try Amazon first.
Man.
My Defy's search pads light had stopped working due to which i gave it to the service center on the 6th of September and today it is the 26 th and still no signs of it ,i regularly call them but they say its an motherboard problem and they cant find the parts so it will take an other 2-3 days , i dont kn how an non functional touchpad light has caused the entire motherboard to be replaced they had to simply replace it or just jump the cable from an other line ,has any one experienced such service from Motorola here in Mumbai ?:crying: