Recently I have updated the March update of Windows Phone and the process have stucked in 8 of 10 and the Zune have closed incorrectly and my Trophy have turn off and now I can't start it anymore. I press the power button and nothing happend.
Any help?
Thanks in advance.
any tips please?
Same problem, what did you do?
I wasn't able to start it anymore. any tips you guys?
Zune has made a backup of your system. go into the settings to restore
I have the same problem. I just updated my HTC Trophy to the latest version of from 4. January 2012 (v7.10.8107.79).
Before I updated my phone I had the version 7.10.7740.16 from 17. Nov. 2011.
No hacks, no jailbreak or anything else. It was just offical developer unlocked.
So, I started the update and it after the reboot on step 9 of 10 it started vibrating 7 times in a row. After that it was just hanging on the HTC logo boot screen. After an hour or so I disconnected the phone and removed the battery. When I start the phone I got always those 7 short virations and it hangs on the logo screen.
I tried the hard reset as well without success.
Does anybody have an idea what I can do with my phone?
BTW: I made the update with my MacBook Pro but with a nativ windows installation on it.
Thanks in advanced.
What carrier is your Trophy on? You should attempt to flash the stock rom back onto it.
It's a Swisscom branded phone from Switzerland. But I use it atm anyway just as a test device without a SIM card.
How can I do that to flash the stock ROM on my phone? Do you have a link where I can get some instrutctions?
Thanks
EDIT:
I found this thread, I will try this to solve my problem. I'll let you know if it works.
http://forum.xda-developers.com/showthread.php?t=1257986
You can also forgo trying to use that method and use the HSPL process to try a rom like DFT Freedom. It will let you do a lot of neat things a stock rom cannot do (like run Opera).
You would then download HTC Connection Setup and change the carrier settings to your carrier (so you would recieve SMS, etc).
Related
Hi, had a problem flashing my bro in law's Titan.
I unlocked the titan with the titan unlocker by Olipro and flashed with the round 4 reloaded (loaded) rom (dcd 3.2.6)
unlocked fine, installed the rom to 100% rebooted phone and its stuck on the Bell screen. (its after the HTC screen and after the screen that shows versions, which it does show D. version 3.2.6) any ideas how to get it to where i can flash it again?
Does it have a compatible v3.x radio installed as well? I recommend 3.42.40 personally, but just about any v3.x radio will work.
BTC
Tzetsin said:
Hi, had a problem flashing my bro in law's Titan.
I unlocked the titan with the titan unlocker by Olipro and flashed with the round 4 reloaded (loaded) rom (dcd 3.2.6)
unlocked fine, installed the rom to 100% rebooted phone and its stuck on the Bell screen. (its after the HTC screen and after the screen that shows versions, which it does show D. version 3.2.6) any ideas how to get it to where i can flash it again?
Click to expand...
Click to collapse
Ok, solved the problem by pressing the power button, camera button and reset button all at the same time. This of course enabled the bootloader on the phone. installed another rom which gave me the same result, stuck at carrier screen. This is of course because i didnt know i had to upgrade the radio first. Got the phone running again by updating the rom with the one at the HTC website for my carrier.
Now i'm trying to update the radio. there isnt alot of instruction out there, but i did find this http://wiki.xda-developers.com/index.php?pagename=Radio only upgrade instructions Although after following the instructions, the universal rom upgrade tool never connects to my phone. I tried the vista fix here http://forum.xda-developers.com/showthread.php?t=313001 But being that its over 2 years old, i'm guessing its now useless as when i try to update with the files there my OS says my drivers are more current and wont allow me to install them.
So now i'm stuck at the "how to upgrade my titan's radio" stage. Anyone have better instructions? (or can tell me what i'm doing wrong?
what i've done
downloaded radio version 3.42.40 as BTC suggested
downloaded "universalRUU" and extracted it to its own folder
copied the radio's file "TITAIMG.nbh" into the UniversalRUU folder
reset my phone into the bootloader screen
ran the ROMUpgradeUt.exe from the UniversalRUU folder
pressed "next"
it says "checking information on your device" and hangs there forever.
if i press update anyway, it continues to the last screen where i can press "finish" and thats it. nothing happens. which part am i missing? the phone is DEFINATLY connected to windows at that point, so it should be able to detect it, but it doesnt seem like it even tries as there is no system pausing or stuttering like it might be trying to do something.
thanks for the help so far.
Solved the problem on my own, as well as the other couple problems i ran into.
Updated the Titan WIKI to reflect my solutions and clarify some key points.
I have downloaded and installed the latest 1.66 ROM from the HTC website, in an attempt to get my phone in some semblance of how it should have been when I first bought it months ago.
The update completed successfully and I clicked Finish on the software in Windows. (I was previously running IIRC 1.43 official).
The phone rebooted and is now stuck on the white screen with green HTC and red version numbers at the bottom left. It doesn't change from this state.
So, is this a final slap in the face from HTC in the HD2 ownership debacle? Is there anything I can try besides a hard reset which didn't help?
Biffy said:
I have downloaded and installed the latest 1.66 ROM from the HTC website, in an attempt to get my phone in some semblance of how it should have been when I first bought it months ago.
The update completed successfully and I clicked Finish on the software in Windows. (I was previously running IIRC 1.43 official).
The phone rebooted and is now stuck on the white screen with green HTC and red version numbers at the bottom left. It doesn't change from this state.
So, is this a final slap in the face from HTC in the HD2 ownership debacle? Is there anything I can try besides a hard reset which didn't help?
Click to expand...
Click to collapse
Try flashing it again if possible. Might not be possible the same way you originaly did it but will hopefully work. Good luck
try hard reset (vol up, vol down and press on briefly - follow the instructions on screen)...might help...
was your phone allowed the update or have you used HSPL?
Already tried hard reset unfortunately and no help. The phone is a HTC original and was allowed the update fine.
Trying to update by SD card now, which I didn't really know about before.
Edit: And that's not working, it just sticks on the red green blue and white bar screen. Will try and download rom again from a different HTC server.
Edit 2: SD in progress now.
Edit 3: Finished successfully and phone is starting up Yay. Can probably put this down to (stupid) user error.
I received the "An update is available" pop-up yesterday evening, an update of 4,37mb. After accepting the update it starts downloading and when it finished it asked if I wanted to apply the update
When doing so, the screen turned black and after a while the "Hero" screen popped up. They said it could take up to 10 minutes, but I let it run for 40 minutes without any luck..
Also when I want to go back to the factory settings, it reboots and hangs on the "Hero" screen
If I remove the battery and start it back up it works, but without the update ( so still 1.5 )
I then tried to wipe the machine by pressing the Home, Back and Power button, which worked
So I was back in the phone with a clean install, but the same issue occured
I then called HTC who asked me to perform some steps, but none of them worked and I have to add that they did not sound like they knew what they were talking about..
I asked if there was a possibility to install the 4,37 mb update manually, but that was not the case according to him and asked me if I wanted to make an appointment to have the machine reconfiggured, which means I would lose it for 5 to 10 days
If there is no other solution I guess I will do that, but I first want to see if you guys have any suggestions
I'm thinking about installing RUU_Hero_HTC_WWE_2.73.405.66_WWE_test_signed_NoDriver via HTC Sync ( found in [ROM] Official HTC Hero RUU ROM + Radio Links thread ) but I am worndering; what if this fails and I'm again stuck on the Hero screen, will it affect the current "install" ? Since I can always go back if needed now by removing the battery, I would like to keep that option ^^
Also, if I install that, will my phone still fall under the guarantee of HTC?
Thanks in advance
i have nearly the same problem..after trying to install the 2.1 update OTA i stuck in the HERO screen..hard reset won´t work..fastboot isn´t possible because of "remote : not allow".. also tried it with hboot..useless any other advices?
maybe this helps:
HERO CVT SHIP S-ON
HBOOT-1.76.0007 (HERO10000)
MICROP-010f
TOUCH PANEL-SYN0104
RADIO-6.35.06.18
Aug 4 2009
For you guys you might need the goldcard method used in my sig.
Started the Bootloader-USB and then the RUU...now installing the rom..hope this will work
well I would like to know if I will still be under the waranty (not sure if that is the correct term, i'm not english ) of HTC if I make such changes and it fails
well guys..starting fastboot and then RUU worked well for me. now having stock 1.5 rom and installing 2.1 OTA
hope this helps some people, too!
what do you mean with starting fastboot?
I downloaded the RUU ( RUU_Hero_HTC_WWE_2.73.405.66_WWE_test_signed_NoDriver.exe ) and it works if I doubleclick it, I can start installing it but I'm afraid to do so
by holding the back button and pushing the end-call button once (while still holding the back button) the fastboot menu will come up. while in fastboot menu, just start the RUU..the update will start.
but i don´t think you´ll need that, since you can boot your phone..i couldn´t, thats why i needed to do it this way
Doubleclicked the .exe
"Checking Custom ID"
"Update Fail"
And HTC Sync is saying I should look for a correct ROM Number
That doesn't look good, does it?
Luckily the phone still starts!
Going to try it with RUU_Hero_HTC_WWE_2.73.405.5_WWE_release_signed_NoD river.exe now (since that is the version I need according to htc.com )
same issue
Anyone know which RUU I should try?
Modelnumber: HTC Hero
Firmwareversion: 1.5
Smallbandversion: 63.18.55.06JU_6.35.09.26
Kernel Version: 2.6.27-8dd6deee [email protected]
Build-number: 2.73.1100.5 146733 CL#61267 release-keys
Softwareversion: 1.0.0.A6288
I am from Belgium by the way ( we had a lot of issues with the update, at least that's what I read on several websites )
mOwtant said:
by holding the back button and pushing the end-call button once (while still holding the back button) the fastboot menu will come up. while in fastboot menu, just start the RUU..the update will start.
but i don´t think you´ll need that, since you can boot your phone..i couldn´t, thats why i needed to do it this way
Click to expand...
Click to collapse
I'm in fastboot, how do I 'just start the RUU' ????
If I try hboot, it does nothing, says it can't find any files...
Help PLEASE!!
Figured it out.
Synced phone via htc sync and installed RUU_Hero_HTC_WWE_2.73.405.66_WWE_test_signed_NoDriver
did the trick!
Called HTC again.. they said I need to wait before the official RUU for Belgium gets released (since they need to remove YouTube from ours )
I just hope that won't take ages
I have quite similar problem. I have installed 2.1 official ROM from Lox, but sometimes, it stucks on HERO screen. I have to pull out battery and boot again, then it boots fine. Is that problem known?
Crexis said:
Doubleclicked the .exe
"Checking Custom ID"
"Update Fail"
And HTC Sync is saying I should look for a correct ROM Number
That doesn't look good, does it?
Luckily the phone still starts!
Going to try it with RUU_Hero_HTC_WWE_2.73.405.5_WWE_release_signed_NoD river.exe now (since that is the version I need according to htc.com )
Click to expand...
Click to collapse
You need to use the goldcard method to "trick" the phone into a different number so the 'downgrade' can be issued.
I have an HTC Surround that I cant get to boot past htc logo and if i try to hard rest it goes to spl screen. Where can i get the software to reflash it. I also have another microsd that i can change out if that is bad
still working on
So I replaced the mirco sd and tried to do the restore using the power and volume buttons and still would not get it to try and boot more then a few secs and stop at the htc screen. I also flashed the stock att rom that I got off xda but still no luck. My last chance is trying a new battery today are there any more suggestions
My surround did the same thing recently. It's a problem surrounds have. Unfortunately you have tried the 3 most common solutions.
1: reflash with stock rom
2: Change out sd card
3: hard reset
The only way I know of to get a working one after you have tried those 3 things is hope it's under warranty. :-/
jackkaiserwork said:
So I replaced the mirco sd and tried to do the restore using the power and volume buttons and still would not get it to try and boot more then a few secs and stop at the htc screen. I also flashed the stock att rom that I got off xda but still no luck. My last chance is trying a new battery today are there any more suggestions
Click to expand...
Click to collapse
Where did you get that stock at&t rom? I've been all through the developer section and all I see are telus and cingular roms. I've got a phone from the shop that's stuck on the htc logo and replacing the sd card hasn't fixed it. I tried to flash a telus rom because hey what the hell do I have to lose but RUU wasn't able to establish an ActiveSync connection on the htc logo screen looping repeatedly. Is there a way to force it into a sort of download mode from the htc logo to do the flashing from?
AT&T Surround ROMS
v1nsai said:
Where did you get that stock at&t rom? I've been all through the developer section and all I see are telus and cingular roms. I've got a phone from the shop that's stuck on the htc logo and replacing the sd card hasn't fixed it. I tried to flash a telus rom because hey what the hell do I have to lose but RUU wasn't able to establish an ActiveSync connection on the htc logo screen looping repeatedly. Is there a way to force it into a sort of download mode from the htc logo to do the flashing from?
Click to expand...
Click to collapse
Cingular is AT&T. I have flashed both of these ROMS to my AT&T Surround. Both work perfectly.
Pre nodo : http://forum.xda-developers.com/showthread.php?t=860842
Nodo : http://forum.xda-developers.com/showthread.php?t=1051579
Is there one for mango?
thanks
Thank you very much
bmamo said:
Is there one for mango?
thanks
Click to expand...
Click to collapse
depending on the spl version of your phone you can flash the cotulla rspl/hspl then flash the DFT rom, you will get mango full unlocked
rob243 said:
depending on the spl version of your phone you can flash the cotulla rspl/hspl then flash the DFT rom, you will get mango full unlocked
Click to expand...
Click to collapse
full unlocked as in developer or simlock unlocked?
thanks
Bernard
developer unlock sorry you will be able to sideload to your hearts content even install .xap directly from the browser on the device.
great, thanks!
I'm a bit new to windows phone but I learn quickly usually. could you help me a little bit more by telling me what exactly cotulla rspl/hspl, and DFT rom are? Is there a guide anywhere i could follow?
thanks again
---------- Post added at 02:33 AM ---------- Previous post was at 02:22 AM ----------
i'm guessing this should work:
C. Windows Phone 7 ROM Flashing Instructions
1. Unzip your downloaded *.zip file in a separate folder
2. Press and hold power-on/off button to power-off the phone
3. Press and hold volume-down button and then press power-on/off button to enter bootloader mode
4. When your phone enters the tricolor screen bootloader mode, release volume-down button
5. Connect your phone to your windows 7/vista/xp pc/laptop with a usb cable
6. Verify that your phone will be identified and relevant drivers will be installed by windows os of your pc/laptop
7. After completion of (6.) above, check the usb message connection on your phone screen
8. To flash the new ROM go to your pc/laptop folder of (1.) above
9. Double click on the ROMUpdateUtility.exe file and strictly follow the instructions on your pc/laptop screen
Do You still need help about this?
Basically you need to download DFT_RSPL_WP7FG2_LAUNCH from this forum, this will allow you to flash a custom rom. The ROM installed at the phone must be a NODO one because mango roms updates the loader and are not compatible.
For apply it you must put the phone on loader. Connect the phone to the usb, turn it off, turn it on but holding volume down key.
Once there you will see the 3 color screen and will say USB run the DFT_RSPL_WP7FG2_LAUNCH and follow the steps.
The phone will restart and showing again the 3 color screen but with HSPL now you can install DFT ROM. DFT ROM is basically a custom Windows Phone with the option to sideload apps you just run ROMUpdateUtility.exe from the DFT ROM downloaded and it will upgrade your OS to DFT Version.
Now what? SPL too high!
My brothers HTC surround has crashed, and fails to load the OS. i can get to the bootloader, but it's
spl-4.2.2250.1 (129185) MNG
i've got HSPL and RSPL, but they say DON'T TRY IF NOT 1.X SPL OR IF IT SAYS MNG. his says both. he was running mango, and i'm just trying to reinstall a stock rom. I'm wondering what advice any of you might have. I've reinstalled roms on Samsung devices, but not on an HTC, so i'm not sure what all this is about, or what the consequences are of proceeding. any help would be great.
Thanks dudes.
bump?
please?
Is it 1/2 bricked?
If you connect the device to a PC does it go to USB mode? At teh red blue green screen does it say USB at the bottom?
USB
It does display USB. If i leave it on for like an hour, eventually, i just discovered, windows DOES load, and it says "your memory is corrupt" it does connect to the computer, and it is detected by my pc, and it does display USB. I'm going to try to put in a new SD card, but i'm wondering once i do that, will i be able to flash the retail rom to it, with that spl.
thanks!
Check this thread http://forum.xda-developers.com/showthread.php?t=1597837.I believe you will have to downgrade your bootloader. I haven't tried this yet myself, I hope it helps you out.
need custom unlocked rom for my htc surround at&t
Hi.. Plz help I have HTC surround at&t unlocked device and I need to fully unlock
It so dat I can install apps from web without going to wp7 market.
And I want to flash it with custom rom..
Hi,
My phone was working absolutely normal for about a year but suddenly yesterday morning I found it stuck on 'BLINKING SAMSUNG LOGO'. I left it on charge overnight. It was absolutely shocking and I did everything possible to wake it up but It didnt show up. I did Hard Reset a multiple times, tried to unplug USB cable, battery back and forth, but it was of no help.
I found this question on various forums but unfortunately, no one came up with a positive solution except replacing it under warranty. I came back to Pakistan and phone is it out of warranty so there is no possibility for that.
Yesterday, I performed STOCK ROM flash. Luckily I managed to put it WP 7 and so far it is working fine. Later I updated it through ZUNE and during a hour download/installation, I expected it to install WP 7.5 but it popped up the same logo again. I tried everything but problem remains the same. Im stuck on 8th step out of 9 i.e. restarting your phone. I flashed back again to 7, then tried again, but same logo appears back and blinks
It clearly seems like wp 7.5 has some software issues in the bootup. Is there any direct WP 7.5 ROM available on internet?
What else should I do to fix it?
MicroSD Card
Ramzoun said:
Hi,
My phone was working absolutely normal for about a year but suddenly yesterday morning I found it stuck on 'BLINKING SAMSUNG LOGO'. I left it on charge overnight. It was absolutely shocking and I did everything possible to wake it up but It didnt show up. I did Hard Reset a multiple times, tried to unplug USB cable, battery back and forth, but it was of no help.
I found this question on various forums but unfortunately, no one came up with a positive solution except replacing it under warranty. I came back to Pakistan and phone is it out of warranty so there is no possibility for that.
Yesterday, I performed STOCK ROM flash. Luckily I managed to put it WP 7 and so far it is working fine. Later I updated it through ZUNE and during a hour download/installation, I expected it to install WP 7.5 but it popped up the same logo again. I tried everything but problem remains the same. Im stuck on 8th step out of 9 i.e. restarting your phone. I flashed back again to 7, then tried again, but same logo appears back and blinks
It clearly seems like wp 7.5 has some software issues in the bootup. Is there any direct WP 7.5 ROM available on internet?
What else should I do to fix it?
Click to expand...
Click to collapse
Hi, if you have a microsd card installed it may be the problem, remove the card, do a hardreset, then reflash your handset and try to upgrade to Mango then see what happens, if all is good then your microsd is faulty, this happened to a lot of focus users ))
Doesnt load wp.7.5 mango
VSparxx said:
Hi, if you have a microsd card installed it may be the problem, remove the card, do a hardreset, then reflash your handset and try to upgrade to Mango then see what happens, if all is good then your microsd is faulty, this happened to a lot of focus users ))
Click to expand...
Click to collapse
I actually removed my SD card since beginning installation. Any other possibility?
7.8 ROM
Should I try to update a 7.8 ROM over this 7.0.7004 OS Version??
You can tray
Ramzoun said:
Should I try to update a 7.8 ROM over this 7.0.7004 OS Version??
Click to expand...
Click to collapse
You will ned to install a custom bootloader for installing a custom ROM, but if you handset is under warranty I would fully recommend taking it to the service as I doubt your problem will magically disappear with a custom ROM, and there is a big chance of bricking the device when installing a custom bootloader if your device is problematic.
Please somebody help!
I have updated it twice but the problem pops up same in the end. It keeps on blinking the logo.
My current version is 7.0.7008. everytime I connect it to zune, it updates on request to 7.5 add on but Im stuck.
Please somebody help me, I have bought a used phone and out of warranty. What can I do to restore it back to WP 7.5.?
Ramzoun said:
I have updated it twice but the problem pops up same in the end. It keeps on blinking the logo.
My current version is 7.0.7008. everytime I connect it to zune, it updates on request to 7.5 add on but Im stuck.
Please somebody help me, I have bought a used phone and out of warranty. What can I do to restore it back to WP 7.5.?
Click to expand...
Click to collapse
What logo does it blink ? The Samsung one or the pc connection ?
OP, Sir next time title your thread Thanks, I did it for you...