Database Users

Phone - The operation failed.

Quite often these days I am getting the issue mentioned above. Even soft resets do not seem to help. Until I reset a few more times.
What might be the cause of this? Thanks.
Hope someone might be able to assist on this. Thanks.

I'm also getting this message nearly every time I try to make a call. The phone then looks like it resets the connection with the cell tower and it successfully completes the call on the second try. Then the next time I try to call someone else it fails again. I came to this forum to see if anyone else has experienced the same problem.

Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!

BlindDriver said:
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
Click to expand...
Click to collapse
thanks for the update, i however am experiencing this issue once in a while and it is not with the activesync running nor a data connection going on. ugh..... guess mine is odd

Me too
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.

duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
yup, everything rocks in it except the phone functionality really needs to be improved to be more usable.
do you know how i can use the phonepad to do t9 for replying SMS ? right now i am finding it hard to do so as i need to use the normal input methods which is not as easy as a normal cellphone

omg I'm from Singapore using Starhub think I'm having the same problem too. Dopod 838 pro.
A soft reset works for me, but very frustrating coz you dunno whether you are missing calls - the screen shows mobile is up with signal and all but people can't call in.
Just started happening to me past few days but then again I just took over the phone from a friend who bought it 3 months ago (latest batch)
So frustrating. ... seems related to the activesync.. but then again still happens when activesync's not involved.

duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
Same here anytime Cingy plays with towers, have you ever got a message stating the call can not be completed at this time? Been getting that one lately as well.

I think that it could be an issue with the phone heightened by the nature of the cell network.
I am wondering if the phone has issues handing off between cell towers as I have the band tab active and there are freq choices so I wonder if the phone even on gsm has some issues dealing with hand offs.
I locked it on gsm and still had issues with the phone. I locked it on 850 and still had phone issues. Put it in auto for the freq and still had issues.
On the U network on Cingular since its the only one the phone is excellent. Data and voice work great. So it will get better in the US for us on Cingular. But man its going to be really annoying during the roll out.

I'm on T-Mobile and I'm seeing this problem as well. (It didn't go away after closing ActiveSync like I said it did earlier.) The weird thing is that this wasn't a problem until about a week or two ago; now all of the sudden it's happening constantly.
Also, I just installed the newest HTC ROM (1.35.255.2) yesterday and now my phone has started to drop calls. I've never had a problem with dropped calls in the 2.5 years I've lived in this apartment.
Ain't technology grand?

Well things have not improved for me. Today after 8 resets the phone finally settled down and did not freeze and was able to get on the network. It has been terrible for me the last 2 weeks...
I removed the eten dialer skin I was using. I wanted to make sure it was not due to replacing the Cingular phone skin.
We shall see tomorrow if the phone is able to work without multiple resets..
If not it is off to a hard reset and re-load to see if that improves it any...

I have taken the plunge and did a hard reset plus reinstall of everything. I had the same apps installed again and the problem seems to be gone now. *touch wood* hopefully this doesn't come again... a restore takes too long. I have also installed Sprite and did a full backup of the phone including the memory card just to be safe.

This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".

returned
Well I returned mine. Did the warrenty exchange. So far so good. No freezing and the phone seems to hold onto the network ok now.
I truly believe mine was defective. As the phone would show searching and not connect to the network.
I think that not being able to make a data connection is a network issue as it clears up in a few days.

pvs said:
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
Click to expand...
Click to collapse
also in the same area, experiencing similar problems within certain specific locations. Noteably these are locations that I get SPOTTY UMTS service, so I assume a tower upgrade is in progress or something that is causing this. Where I have full umts service, the problem does not occur.
at times i have signal, but calls don't come through (rings to calling party, but goes to voicemail before my device rings).
This is something related to 3G because when the sim is put in a blackberry 8700c, everything works A-OK.
Glad to know i am not alone in this

I have similar problems. Especially in the university of Hannover. There is UMTS. Since a few days Data Connections via Active Sync don't work.
Before I had problems with calls. For example freezing during call.
And of course in the university and on other places I have often to do calls twice.
I called O2 for that problem. They are upgrading the cell around the university to HSDPA.

Hi to all !
I had the same problems, then i removed the microSD card and the problem was gone. Now i am testing the phone without miroSD card. I forgot to say that i had the problems with boot too(No GSM) and now it boot perfectly.
Best regards
O2 XDA Trion (dopod rom)

I finally had to return the phone under warrenty. It degraded to no gsm all the time fresh from a hard reset with no mem card. The new device has been flawless radio wise for a week now.

Problems with XDA Trion SOLVED !!!
Hi again !
The microSD card was NOT the problem ! I tested the phone without SD card but that was not the problem. Then i go to my provider and change the SIM card with new one (the old one was very old so i buy new one) and wauuu it works. The XDA TRION needs the sim card with UMTS suport then it will work fine. So far NO freezing at all. I will let you know in a few days if something strange will hapen.
Best regards

Hi, to all with the problem “The operation failed” when trying to make a call:
Try to switch off bluetooth (specially if you are in UMTS (CMDA) network) and then try to make a phonecall again.
For me this helped to solve it.
First I also thought that it’s only a Provider network problem (I have 2 different providers, with one it works, with the other I have the “operation failed” problems).
So it is 100% a phone software problem. (Shame to HTC)
Give feedback if it helped you too.

Problem with Hero on T-mobile UK

Hi!
I have the handset for few weeks and for couple of days I have a problem at the times to connect to internet. Look like Hero try to send data but there is problem with downlink. Some times when you turn off and on the internet it seemsd to be working at the times ....
I have already updated the software to the newest from T-mobile but still the same problem.
Any ideas ???
Thx

Well i have the same problem with Telus in Canada I thought it was a network problem but now you have me wondering if it is a defect.

same here on T-mobile UK in London... I noticed a reboot solves the problem most of the times... But I am not too sure why it happens in the first place. I noticed it seems to happen in very crowded locations rather than when I am somewhere with not too many people. Every time I install a new radio I hope to see the problem disappear, but it never really does. Quite disappointing... :-( Hope for a fix in the near future though.

I've been getting the same problem.
The HSDPA icon will change to 3G, then the connection will stall completely. I'll have to put the phone into airplane mode and back again to restore it.
T-Mobile tried fobbing me off with my contract didn't allow high speed data, to the next person telling me to just try it in a different post code, they're not aware of any problems, with finally the most recent tech support person telling me T-mobile is aware of a HSDPA and 3G problem that should be fixed in 5 days, please bare with us.
W*nkers.
I definately feel like I've bought a red herring with this phone. Or should have at least got it straight from HTC. I'm reluctant to put a new ROM on there so soon after getting it.

In Canada it seems like it is a network problem. I went out of town about a hour and data worked, came back and it did not work. Phoned and was told it is a network issue and to bear with it they are fixing the problem in a couple days. It seems odd that the same thing is happening in two different across the ocean at the same time though. Who knows if it is the same problem though.

I have the same issue with Orange till this weekend when the phone won't work on 3G at home at all even though it gets a signal. The 3G netwrk is down in my home cell area for a week so I'm stuck on 2G. 2G speeds on some sites are even better than 3G as it doesn't stall on the downlink.

I had this issue but it seems to be OK now. Probably a network issue.

Hi !
It look like the blame is the simcard
Someone suggest something and it give me idea. I have put bit of paper betwen simcard and the thing that hold it and then just a bit on top of it and does seem to have problem. It look like Hero have very sensitive simcard holder
Good luck

All fine here!
I'm in south London, UK and never seem to have a problem with the internet. I'm extremly impressed as on my bus journeys I frequently stream like radio without much problem. I hope things improve.

I'm also in south east london
I get awesome speeds with HSDPA, but not so great with 3G.
I generally stream from last.fm and it pretty much stalls when on 3G. Web-browsing on 3G alone is also not that great for me.
This sounds like it's more a problem with the coverage than the phone though (althoguh it's interesting that a reboot/re-enabling mobile net fixes it).
Couple of things to try:
1 - Download a speed-test and see what speeds you're getting.
2 - Check coverage here: http://www.t-mobile.co.uk/services/coverage/street-check/

im having problems to , i spend half the time on Wifi and only use mobile network if im out and about, but im barely getting 3g and im in heart of england (birmingham)

[Q] *Is anyone having problems w/ 4G and flash sites?*

Peace All,
Has anyone been having problems w/ their 4G service wherein it hangs (on loading) a site that is heavily ladened w/ FLASH (not to be confused w/ the current Gtalk and market issues)? I've tried the plug-in selections of "ON DEMAND" and even "ALWAYS" and it seems that it takes my 4G almost 3 -4 minutes (if it even loads) just to download the site fully---my 3G is actually faster . I've ran speed tests and when i'm on 4G i"m pulling 4.63 mbps down and about 1.00 mbps up---I've even checked to see if my RSA keys were intact and they were. The people (customer service) seem oblivious to this problem. Is there a fix for this?
thanks in advance for anyone's insight to this problem
-ZDK-

I don't know, I'll check mine tomorrow when I'm in a 4g area.
Problem with customer service is, they don't have a clue with anything network related. All they do is check to see how many problems similar to what a person reports as a problem and then make a note of it.

No problems with flash on 4g.
FYI - I am running AVO v9 and Flash Fix 10 so I can watch Hulu, and it worked great.

Peace,
Well i guess I'm the only one---this has happened on every ROM I've tried (Ava9 and Myn's Rsl2)---I've called Sprint and I've ran various tests to check my 4G and my RSA keys are in tact and my MAC address is cool---I also have the latest radio, prl, pri and wimax versions---I'm going back to stock---theming and custom ROM's are too much of a hassle and not worth it (most people on here appear to be sooo OBSESSED about battery life that they turn off every function of the phone so that they can brag that they havent charged in 8 days ). I use my phone to the fullest and like running 4G--since im in a 4G saturated area---all day
Thanks anyway,
-ZDK-

use flash on demand, that speeds up all your site loadings, make the browser more stable, and removes ads, unless you like ads, .

For me flash site works perfect on 4G...

only issues i have on 4g are pc related, whether im tethered or using hotspot, if the 4g dips just a little the flash video stops loading, when i get to that part the players just hang at what ever the buffer says which is usually 45% to 51% and i have to refresh and jump to the place it stopped, the overall 4g connection is very stable, i have no clue whats going on
btw would you happen to be using dolphin browser hd?? there have been a lot of comments about browser slowdown with froyo and the site has a few suggestions to help speed it up

I've actually got the exact same problem as the OP. I recently did some modifications to the wimax settings so 4g would connect faster and stay connected longer and wonder if that may have something to do with it. Otherwise I do not know what might have changed.

Crazy crazy 3g...help me.

On my s2 when using 3g full bars I get no activity no internet whatsoever, this has been an issue from day one, using stock rom o2 or custom roms. Anybody getting the same problem? And is there a solution?
Ps but as soon as it switches to H, it works fine.

I was working today and using as a hotspot, and I was in area where it was just 3G, with full bars, and could not get on the net.
This is a bit of grrrrr moment. HTC desire no problem at all.
Anybody have any ideas?

have you altered any system settings? Try the SiM card from your HTC Desire.
Finally, try hard reset.

not altered anything . I used my virgin sim on desire and s2(same sim)
And how to hard reset on this thing?
Thanks for caring.

Here are the problems sorted by number of individual posts in descending order:
1) Battery
2) Wi-Fi
3) GPS
4) Sound
5) Camera
6) Screen
7) 2G/3G
While the 2G/3G problems people are experiencing are no doubt real, the magnitude is relatively low. People who changed carriers or used SIM cards from other carriers seemed to have had their problems go away. I know this isn't what you wanted to here but, compared to some of the other problems, this isn't a widespread issue and appears to be carrier/locale specific.

That is NORMAL it means you are in good area where it supports 3.5G / H
so when you use data it uses 3.5G and not 3G. It reverts back to 3G when you are not using the internet. Nothing crazy. It is normal. Search next time.

dk206
You are missing the point, in,certain areas where there is NO 3G+, ONLY 3G I get no internet, is this NORMAL too? Read first.

with all respect to all seniors, that is not a simple issue, basically there is no solution till now, some people working on replacements others waiting for cooked roms, i have this issue since two weeks now and i can assure you that a lot have the same issue, more didn't find out yet because simply the issue is unstable data connection which prevent you from using VOIP & Wifi hotspot, when ever the connection is turning from H+ to 3G it drops, anyways some links below having same issue:
http://forum.xda-developers.com/showthread.php?t=1073958&page=8
http://forum.xda-developers.com/showthread.php?t=1074396&page=3
http://forum.xda-developers.com/showthread.php?t=1088727
http://forum.xda-developers.com/showthread.php?t=1066710
a lot of people in MEA have this issue as well.

Hassanalaa said:
with all respect to all seniors, that is not a simple issue, basically there is no solution till now, some people working on replacements others waiting for cooked roms, i have this issue since two weeks now and i can assure you that a lot have the same issue, more didn't find out yet because simply the issue is unstable data connection which prevent you from using VOIP & Wifi hotspot, when ever the connection is turning from H+ to 3G it drops, anyways some links below having same issue:
http://forum.xda-developers.com/showthread.php?t=1073958&page=8
http://forum.xda-developers.com/showthread.php?t=1074396&page=3
http://forum.xda-developers.com/showthread.php?t=1088727
http://forum.xda-developers.com/showthread.php?t=1066710
a lot of people in MEA have this issue as well.
Click to expand...
Click to collapse
I just did some troubleshooting and found out using vodafon qatar sim solved the issue..on Qtel the problem persist.so for me i guess got to wait till SGS2 is launched in the middle east for samsung to update their firmware for carriers here.
Sent from my GT-I9100 using Tapatalk

I'm in Poland, one carrier's PREpaid didn't work, then another carrier's POSTpaid worked flawlessly, so I got that working carrier's PREpaid and after working initially it stopped now. My question is: do you think the 3g loss might be prepaid/postpaid issue?
Sent from my GT-I9100 using XDA App

I really doubt that it has to do with carriers, the phone's "3G" just doesnt work, it seems to want use HSDPA and up.
They really need to bring out a fix for this.
How long did they take to finally bring this phone out... Still no where near to getting it right. Shame, this could so easily be the best.

After being frustrated by no activity on 3G, I decided to try uskr's data fix. Although skeptical that it would fix anything, I tried it!
Amazingly enough, IT WORKED!
It really did, on one bar of pure 3G I get 0.3 down speed on speedtest on the phone and through hot spot.
The fix involves editing /system/build.prop
I add
ro.ril.enable.dtm=1
ro.ril.gprsclass=12
ro.ril.enable.3g.prefix=1
ro.ril.hsdpa.category=28
ro.ril.hsupa.category=9
ro.ril.hsxpa=3
To the bottom of the file using Root Explorer's text editor, on a rooted SG2.
Big ups to uskr

[Q] Problems with data connections

Hello all,
Im "happy" owner of new i9100. Everything works great except data connections. When im standing still in one city everything works great. Problems starts when im moving city to another. When 3g drops to 2g or other way my data connections are totally lost. My phone finds the new network, network indicator is full and phone / sms works great. Only thing what is missing is data. This happens every time. Due to my work i drive a lot in a day and thats why this pisses me off. Its not my operator because iphone 4 works like it should. Ill tried three different rom and allways same results. Im forced to use my "superphone" locked to 2g networks ...Shouldnt be like that.
Any suggestions? Could it be hardware ?
- Joni / Finland

Get a replacement...most probably your phone is defective...i had same exact problem on my first SGS2...nothing could cure it....and my second SGS2 which i got does not have this problem at all...using it with the same telco, in the same spot, does not reproduce this defect on my second phone...so for me the first phone was defective when using mobile internet in gsm/wcdma auto mode.