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Ok my girl has a plain 3g Samsung (no Android or 4g) but her plan consist of a 4g plan. We called them and they won't change the plan to regular non Android nor 4g plan. So if there is anyone who works with the customer service and can help I will gladly appreciated. TnA
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Here is what you do. Ask to speak to a supervisor. If the supervisor won't help then mention that you feel this is unfair and will file a complaint with the FCC. ( you may actually end up having to do this)
Sent from my N1 cuz my NS wants to be difficult.(or I killed it's battery) Or telepathically cuz I can read your mind...
I work for tmo...
The 4g web plan is only the name. Before the 4g web plan the unlim web was still 30.00. About a year ago there was a 24.99 android web plan but it has been grandfathered. The only options you have now are 15.00 for 200mb or if you want unlimited its 30.00
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jltyler said:
I work for tmo...
The 4g web plan is only the name. Before the 4g web plan the unlim web was still 30.00. About a year ago there was a 24.99 android web plan but it has been grandfathered. The only options you have now are 15.00 for 200mb or if you want unlimited its 30.00
Sent from my Nexus S using XDA Premium App
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Yeah I got my 24.99 grandfathered plan w/ my N1. Not switching soon.
Make sure u dont qualify for any discounts b4 u give up. ♥ing my military discount.
I appreciate the help guys the supervisor actually told me the same thing you said and straightened it out.
Sent from my HTC Glacier using XDA App
I think the 200mb data is pricing at $10. The price seems right for those needed mobile connection and are not big on bandwidth intense internet activities. For me, I only use Google map with traffic, emails, HTC Weather, and regular information look up on my HTC HD2. Used about 80mb a month.
Not sure if you all knew, which most probably did and I'm just stupid. But Tmobile introduced a new plan on 5-23-2011 that caps and throttles you at 10GB instead of 5GB. I found out about this from a friend who recently was shopping for a new carrier and a store rep had said it was available. I just called Tmobile and sure enough they now offer it as well as a 2GB with overages. Heres the link for reference:
http://mobile-broadband.t-mobile.com/plans
Only problem from what I can tell is you need to sign a new agreement. So any grandfathered plan you might currently be on goes out the door. That was a deal breaker for me as I love my 5 faves! For now anyways. I know I personally hit the 5GB limit once and got close a couple other times so I am still considering my options. At least we can include this as another one now though
I have an unlimited (real unlimited) plan so, they keep trying to get me to change the plan ........... but NOOOOOOOOO WAY........ Nice to know, a 10 gig plan is really a decent size
Out of curiosity, why not get an unlimited plan on Verizon's smartphones?
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Primevyl said:
Out of curiosity, why not get an unlimited plan on Verizon's smartphones?
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Because we are on T-Mobile? >.>
Plus Verizon is getting rid of their unlimited plan, AND adding family data sharing plans, so it's even worse lol.
Sure you get grandfathered in, but T-Mobile 3G > Verizon 3G, LTE will get slower as more phones/tablets are released, so I'd rather stick with a carrier I know is reliable, fast, and cheap. ^^
Out of curiosity, why not get an unlimited plan on Verizon's smartphones?
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Because droids suck excluding charge an lte kills battery tmo 3G is fast I get 6MBS an plus I like having money in my pocket
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Longcat14 said:
Because we are on T-Mobile? >.>
Plus Verizon is getting rid of their unlimited plan, AND adding family data sharing plans, so it's even worse lol.
Sure you get grandfathered in, but T-Mobile 3G > Verizon 3G, LTE will get slower as more phones/tablets are released, so I'd rather stick with a carrier I know is reliable, fast, and cheap. ^^
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I agree, from what I understand Verizon is implementing a tiered plan system also with the release of their IPhone5 and "Bionic". Of course as with any carrier if ur in a situation where ur getting a "grandfathered" plan usually its gonna be better than whatever their offering you in some way. Their just offering one thing to try to lure you away from what you already got. I just posted this for those that are not on a true "unlimited" plan and do get throttled at 5GB. A higher cap is something I personally was hoping for after being throttled my first time.
I thought that my grandfathered plan with the my faves was better until I started looking at what I really use. I had a my faves plan with 1800 minutes and unlimited data. (BTW those old unlimited data plans cap high speed at 2GB not the 5GB that most are thinking, then you are throttled)
I ended up changing to the unlimited talk text and data (with the 5GB cap on high speed per line) and saved about $25 a month. (family plan)
They are all unlimited data plans, the only difference is that they are not putting the high speed cap in the fine print any longer, It's there as bold as can be.
I use about 3.5GB a month and my wife uses about 2.5 GB a month so paying for anymore high speed that I need didn't make sense.
cjggilbert said:
I thought that my grandfathered plan with the my faves was better until I started looking at what I really use. I had a my faves plan with 1800 minutes and unlimited data. (BTW those old unlimited data plans cap high speed at 2GB not the 5GB that most are thinking, then you are throttled)
I ended up changing to the unlimited talk text and data (with the 5GB cap on high speed per line) and saved about $25 a month. (family plan)
They are all unlimited data plans, the only difference is that they are not putting the high speed cap in the fine print any longer, It's there as bold as can be.
I use about 3.5GB a month and my wife uses about 2.5 GB a month so paying for anymore high speed that I need didn't make sense.
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I use around 7-8GB a month (and I WAS on the 5GB plan, so I'd get capped every month, and just deal with the EDGE like speeds), and these new plans that they offer are amazing. 10GB plan now, and I won't get capped every month. ^^
cjggilbert said:
I thought that my grandfathered plan with the my faves was better until I started looking at what I really use. I had a my faves plan with 1800 minutes and unlimited data. (BTW those old unlimited data plans cap high speed at 2GB not the 5GB that most are thinking, then you are throttled)
I ended up changing to the unlimited talk text and data (with the 5GB cap on high speed per line) and saved about $25 a month. (family plan)
They are all unlimited data plans, the only difference is that they are not putting the high speed cap in the fine print any longer, It's there as bold as can be.
I use about 3.5GB a month and my wife uses about 2.5 GB a month so paying for anymore high speed that I need didn't make sense.
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I started looking at this too. We are on 1800 family plan, fave 5, unlimited texts, w/family allowances. In the past 3 months neither my wife nor I have used more than 1.3 gb. Can make the same switch (though 2gb), upgrade our daughter from a feature phone to an android with unlimited minutes & texts + 2gb and pay the same or a few bucks less each month
Sent from my Tab or phone => brevity & Swypos
Right now im at 13GB, haven't been capped even though I got the text message saying so. Last month was the same. Didn't get throttled.
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Yayy for at&ts 200mb plan!! -__-
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I got tmobile 2g dat and i already spend it and now i got 22.11 data so is they gonna charge me for keep using the internet ?
Which phone company in your opinion is the best with its "unlimited" data plans? I have tmobile and it is fustrating whne they slow my phone down but I heard that verizon is worse! I know sprint is really unlimited but it goes at 3g speeds which is slow compared to the other companies. So in your opinion which is the best???
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tears12345678909 said:
Which phone company in your opinion is the best with its "unlimited" data plans? I have tmobile and it is fustrating whne they slow my phone down but I heard that verizon is worse! I know sprint is really unlimited but it goes at 3g speeds which is slow compared to the other companies. So in your opinion which is the best???
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May be better put in an XDA general thread rather than a specific device thread. You're going to find lots of international users and T-mobile users in here so there's going to be a lack of info or a bias towards T-mobile.
As far as the USA goes, T-mobile and Sprint are the only two with unlimited data. AT&T has been on tiered 2GB plans for a long time, and Verizon has tiered as well. So its like this:
Sprint: Unlimited, literally. Use as much 3G/4G as you want
T-mobile: Unlimited to 5GB (if you're grandfathered) or 2GB if you're a new customer. After 5GB (or 2GB, plan depending). You get throttled to EDGE for the rest of the month, but no overages.
AT&T: 2GB cap. Overages for using more for 2GB. Can add another 2GB with a tethering package.
Verizon: Tiers. 2GB, 5GB, 10GB. Overages for using more than your cap.
So unless you like the phones on sprint, T-mobile is your best situation considering you can never get charged overages, just get slowed down. And the cap before you get slowed is higher than the others. Not to mention that a non-contract T-mobile plan is $30 cheaper per month than AT&T or Verizon w/ less data. Of course where you live plays a large factor too. T-mobile is known to have a smaller coverage area, but generally fast speeds when you do have coverage because of the quick HSPA+, and much fewer users per tower.
Sucks, but its the way it is here.
Id like to add to this thread, if u have a wireless router at home turn on your wifi when u r home. I got throttled once and it sucks, ever since then I wifi when at home.
Sent from my T-Mobile G2 using XDA App
And if only the carriers here in Canada would actually realise that they are raping customers... maybe we could get great data plans... 35$ just for 1gb and 5$ extra per mb used if I go over... Like REALLY?
It's almost worth having a number from Europe with unlimited everything for 65$....
fluxgfx said:
And if only the carriers here in Canada would actually realise that they are raping customers... maybe we could get great data plans... 35$ just for 1gb and 5$ extra per mb used if I go over... Like REALLY?
It's almost worth having a number from Europe with unlimited everything for 65$....
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Yea I've heard Canadian carriers are horrible on price and features, even worse than the USA In some ways. We're both way behind the rest of the world when it comes to cellphone carriers and competition.
fluxgfx said:
And if only the carriers here in Canada would actually realise that they are raping customers... maybe we could get great data plans... 35$ just for 1gb and 5$ extra per mb used if I go over... Like REALLY?
It's almost worth having a number from Europe with unlimited everything for 65$....
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Geez, man I feel for you bro! How awful!
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As long a your at a place with sprint 4g your good with sprint
Plus tons of paces have wifi so its not much of a problem
Plus sprint usa kind of not as expensive as the other carriers
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Yea to me I do like sprint and tmobile the only problem is the speed that you get from sprint is nowhere near as fast as tmobiles my gf has sprint and my phone is faster than hers even when they slow mine down! That's really slow!
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I think "true" unlimited data is going to soon be extinct. Even Sprint will eventually change their ways. The rise of data-hungry smartphones is a reality on a finite amount of spectrum. Getting throttled is always preferable to overages, and this is why AT&T sucks (among other reasons).
Oh and T-Mobile is going to start overages as well, at least on their lightest data plan. Not sure how many of us Android geeks would start up this kind of plan, but there it is. Source----> http://www.tmonews.com/2011/08/t-mobile-changing-200mb-data-plan-away-from-throttling-to-overage/
killswitch11 said:
Oh and T-Mobile is going to start overages as well, at least on their lightest data plan. Not sure how many of us Android geeks would start up this kind of plan, but there it is. Source----> http://www.tmonews.com/2011/08/t-mobile-changing-200mb-data-plan-away-from-throttling-to-overage/
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There was a thread on this the other day. This is only for the 200mb plan, which you wouldn't even want to touch on a smartphone. Its meant for featurephones and super low end android phones.
martonikaj said:
May be better put in an XDA general thread rather than a specific device thread. You're going to find lots of international users and T-mobile users in here so there's going to be a lack of info or a bias towards T-mobile.
As far as the USA goes, T-mobile and Sprint are the only two with unlimited data. AT&T has been on tiered 2GB plans for a long time, and Verizon has tiered as well. So its like this:
Sprint: Unlimited, literally. Use as much 3G/4G as you want
T-mobile: Unlimited to 5GB (if you're grandfathered) or 2GB if you're a new customer. After 5GB (or 2GB, plan depending). You get throttled to EDGE for the rest of the month, but no overages.
AT&T: 2GB cap. Overages for using more for 2GB. Can add another 2GB with a tethering package.
Verizon: Tiers. 2GB, 5GB, 10GB. Overages for using more than your cap.
Sucks, but its the way it is here.
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T-mo has a 10gb data package as well now. kind'a expensive IIRC though, I just stuck with my grandfathered 5gb plan... it's never an issue for me and I occasionally stream Netflix via PS3/Wii using wifi tether.
utilize wifi whenever possible and download files to your pc if you're at home/work then transfer them rather than using the phone directly.
I have the 200 mb plan. Rarely go over. I live in an E area. Rarely do i get to a 4G area. I was told when i went with t-mobile after centennial sold out to att that i would have 3 G . NOT. So i uses wifi whenever I can.
That's also a problem I don't have access to wifi neither do I have a home computer so I have to rely on my phones internet for mostly everything and it gets frustrating when my phone is slow
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tears12345678909 said:
That's also a problem I don't have access to wifi neither do I have a home computer so I have to rely on my phones internet for mostly everything and it gets frustrating when my phone is slow
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Well that's your own issue. Your phone's 3G connection isn't meant to be used as a home internet connection, and you really can't expect to use it in that way. The days of unlimited, unthrottled 3G are coming to a close, and you really need to think about that.
The prices for data are WAY higher per GB for 3G anyway, and you'd be better off buying a home cable/DSL connection even if you could use 3G unlimited.
So apparently not only does tmobile reduce speed when you go ever your max speed they charge you $1.99 per MB i think or i dont remmber but wth? when did that change? a couple of months ago i went over my 2GB and all i got was slow internet, now they actually charged me. any1 else know about this?
This change was only supposed to affect people who began new contracts/even more plans after that date in august or whenever. I called to confirm and it should not affect you if you began your contract earlier, it should only throttle your speed as you said. I would call customer service to get it cleared up.
They shouldn't charge you per MB on any 2GB smartphone plan. Only throttling applies AFAIK.
Per MB charges should be on dumbphone plans and plans like the 500mb/month allotment.
Well originally my plan was the unlimited and I changed it to the 2GB and when I called tmobile they said they charge by the MB.
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frankth3frizz said:
Well originally my plan was the unlimited and I changed it to the 2GB and when I called tmobile they said they charge by the MB.
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that can't be right....
You answered your own problem. You switched from unlimited, which consists of 2gb fast and unlimited throttled, to a 2gb plan. So anything over 2gb is in excess of your plan.
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tkess said:
You answered your own problem. You switched from unlimited, which consists of 2gb fast and unlimited throttled, to a 2gb plan. So anything over 2gb is in excess of your plan.
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Wait what? They have no speed plans. Its unlimited bandwith, 2GB bandwith and 200MB bandwidth. Idk if you have seen any tmobile ads but one of their main things when I got my contract renewed was there's no extra charge like at&t or verizon does, they just throttle ur internet.but idk I have to bring my mytouch 4G in for replacement and get it cleared up then.
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From my understanding they only charge you for going over if you're on the 200MB plan.
Sent from my T-Mobile G2 using XDA App
Why slow down the internet?
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KaoMinerva said:
Why slow down the internet?
Sent From KaoMinerva
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That's how T-mobile chooses to control how much data people use. Rather than cap or charge overages, they just slow you down after a certain point.
---------- Post added at 07:35 PM ---------- Previous post was at 07:32 PM ----------
tkess said:
You answered your own problem. You switched from unlimited, which consists of 2gb fast and unlimited throttled, to a 2gb plan. So anything over 2gb is in excess of your plan.
Click to expand...
Click to collapse
This sounds right, but I wasn't aware that T-mobile had a capped 2GB plan? That would have a lot of confusion with the "Unlimited" plans that just slow down at 2GB.
I would much rather have the throttle then an mb/$ after 2gbs.
Hit it once, had it for 2 days... it sucked lol.
Now I turn on wifi when at home and don't even get close to 2gigs
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Zephead said:
From my understanding they only charge you for going over if you're on the 200MB plan.
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This.
I went to the store and this is what they told me. I guess the person on the phone was wrong. Lol.
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frankth3frizz said:
This.
I went to the store and this is what they told me. I guess the person on the phone was wrong. Lol.
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Not surprised. Unless you get 3-4 levels deep into CS reps, you can't trust that info lol.
I have unlimited everything sprint and I hope they aren't going to start **** like this on my plan. I use internet alot and I don't want its slowed down
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KaoMinerva said:
I have unlimited everything sprint and I hope they aren't going to start **** like this on my plan. I use internet alot and I don't want its slowed down
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Sprint is already going to start capping WiFi tethering plans to 5GB, and has said that throttling connections in the future is not off the table.
It'll happen eventually. Probably after they get flooded with customers when the iPhone comes to their network. Happened to AT&T and Verizon.
I don't even know what wifi tethering is, I use the mobile hotspot..... Which I'm paying an extra $30 for!
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KaoMinerva said:
I don't even know what wifi tethering is, I use the mobile hotspot..... Which I'm paying an extra $30 for!
Sent From KaoMinerva
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Yeah. That's wifi tethering. And they're going to start capping the data you use there to 5GB.
If you're on XDA, how are you NOT rooting and tethering for free????
KaoMinerva said:
I don't even know what wifi tethering is, I use the mobile hotspot..... Which I'm paying an extra $30 for!
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I love the wifi tethering. I use it to give wifi to my friends and we play street fighter4 on our itouches against each other.
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That's bull****, why would they do that when I'm paying $30 extra
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KaoMinerva said:
That's bull****, why would they do that when I'm paying $30 extra
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I honestly don't know how I even got it, all I know is that its there and its free
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Didn't know if this had been posted but ST just into'd new bring your own device plans! Now we can take our unlocked GSII's and use them on ATT network for $45 unlimited talk/text/web! Obviously this is not a big deal for those that live in Tmobiles 3g/4g footprint but it is for me since I don't.
I wonder if their data speeds are like simple mobile
SevenSe7enSeven said:
I wonder if their data speeds are like simple mobile
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What speeds are you getting with simple mobile? Here are some reported speeds from users on ST byod.--> http://www.howardforums.com/showthread.php/1737642-Post-Your-Straight-Talk-Speedtests
Oh I'm not on simple mobile I just remember a thread about their 3g speeds being under 200kbps. Haven't heard much good or bad with straight talk
Is there data throttle caps?
ム丹し丹メㄚ ち工工 - XDΔ ΔPP
im switching to simple mobile this month, this month's TMO bill was 119.00 dollars, i say F to that when i can pay 60.
welcome to Simple! lol i keep trolling my presence wherever SIMple is talked about. sorry deah suh.
Yeah simple isn't bad I was getting good speeds I'm on T-Mobile prepay now just because I get to have a ringback tone
Sent from my SGH-T989 using xda premium
Doesn't t-mobile have a 50 dollar unlimited everything for prepaid...?
tspx23 said:
Doesn't t-mobile have a 50 dollar unlimited everything for prepaid...?
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i think its unlimite talk and text and 200mb data
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Vinsane said:
Is there data throttle caps?
ム丹し丹メㄚ ち工工 - XDΔ ΔPP
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Generally they begin capping around 2gigs. Not bad though for $45. Only reason this appeals to me is I can't get T-Mobile 3/4g service but I can get AT&T hspda service. As far as I know, this is the cheapest unlimited plan that runs on AT&T's network.
tspx23 said:
Doesn't t-mobile have a 50 dollar unlimited everything for prepaid...?
Click to expand...
Click to collapse
It does, unlimited minutes and messages, 4G with speeds throttled after the first 2G - but it's only available as a family plan: 2 phones, 2 plans, 2 x $50 / mo.
Great if you've got a family member who's interested, and you both live in the t-m ob footprint.
The same plan's available BYOD for $60/mo, which is a lot more when you consider that the family plan includes phones.
---------- Post added at 08:57 AM ---------- Previous post was at 08:25 AM ----------
reocej said:
Didn't know if this had been posted but ST just into'd new bring your own device plans! Now we can take our unlocked GSII's and use them on ATT network for $45 unlimited talk/text/web! Obviously this is not a big deal for those that live in Tmobiles 3g/4g footprint but it is for me since I don't.
Click to expand...
Click to collapse
I'm on the T-Mobile 'fringes', so, yeah, this is interesting.
I can use my T989 on ST? Is there an unlocker?
Got a link to the ST BYOD plan(s)?
Thanks!
Might be good add a back up
I used Simple Mobile's $40 per month plan and data speeds were horrible. It was so bad I switched to their $60 unlimited. Then this past weekend T-mo had that free phone giveaway thing for new customers, so I ended up signing up for the $60 plan for 2GB of data. Same price as Simple and I only really use about 2GB per month anyway, so it works well for me plus a free Galaxy S 2 is always cool with me.
The one thing about t-mo I really like is that if you call them there are a lot more options than what you see on the web. For example, I use Google Voice so I don't need SMS. That cuts $10 out of the bill right there, but you have to call to get them to take that out, can't do it via the web I don't think.
When is the Straight Talk SIM plan coming out?! Will they do 4G? God, I hope so, $45 bucks for all the **** they offer is a STEAL, especially if you use it with a smartphone... Unlike I am doing with GoPhone ATM
olm3ca said:
The one thing about t-mo I really like is that if you call them there are a lot more options than what you see on the web. For example, I use Google Voice so I don't need SMS. That cuts $10 out of the bill right there, but you have to call to get them to take that out, can't do it via the web I don't think.
Click to expand...
Click to collapse
I hadn't realized there were call-only deals. I'll have to call them. No idea if they're flexible on their BYOD plans (I don't need SMS either)
funziebear said:
i think its unlimite talk and text and 200mb data
Sent from my SGH-T989 using xda premium
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the 200mb is 4g, but its unlimited internet access just slows to edge. but the $60 optioin is better, comes w/2gb of 4g speeds then edge. About $64.80 after taxes on monthly 4g plan.
thebigcheese44 said:
When is the Straight Talk SIM plan coming out?! Will they do 4G? God, I hope so, $45 bucks for all the **** they offer is a STEAL, especially if you use it with a smartphone... Unlike I am doing with GoPhone ATM
Click to expand...
Click to collapse
Knowing AT&T, if you use Straight Talk, the data speeds are probably capped at 512kbps.
Didn't work for me. I cannot even use SMS with their unlimited $45 plan. Data is down as well. I'm on Straighttalk AT&T SIM card. Customer support reset the options on their side twice, but it didn't help. I tried two different phones with this SIM card to no avail.
texts should be working but for data, did you put in the new APNs? Data wont just work if you just insert the SIM card in since AT&T and ST have different APN's