Database Users

[Q] Upgrade/April 1st

Im sorry to start another thread on this subject but i've never seen the message that tells you when you are available for an upgrade and was curious to know if this is the message you get for a yearly upgrade(pic posted)
I bought my Evo Outright last year...But January 8th 2010 i used an upgrade to the HTC Hero..Im going to lose it April 1st arent I?

I wouldn't think so if you are already eligible BUT why not just call Sprint instead of posting here? Seriously.

sdc177 said:
I wouldn't think so if you are already eligible BUT why not just call Sprint instead of posting here? Seriously.
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because i have called Sprint and I told them about this message(picture posted) and they didn't know what the hell I was talking about and said I will lose my upgrade April 1st..I also went to my local sprint store and the manager there said I would be eligable for my upgrade when the Evo3D comes out this summer..So that is why I am here because i've gotten 2 different answers from Sprint Reps.

I would edit that photo to get rid of your phone number. There are alot of pranksters here on XDA.

Yea sprint is doing away with the yearly upgrades unless you are a premium member or whatever it's call. Basically if your not spending a certain amount you lost it

Well that sucks...Will they let me use my fiances upgrade thats due in about 60 days(her actual 2 year upgrade,hasnt gotten a new phone in 2 years) for my number?...And I will just go ahead and use my current upgrade to get her a new phone.Does Sprint let you do that?

Bigjim1488 said:
Yea sprint is doing away with the yearly upgrades unless you are a premium member or whatever it's call. Basically if your not spending a certain amount you lost it
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It's always been like that, the price just went up on qualifications. They're not "doing away" with anything.

My line qualified for an upgrade on 10/10, and I just asked tonight, and they said since I have already earned it, it will remain until I choose to use it. Sounds ideal to me, those that earned the privilege during the terms of the offer should be entitled to keep it, and for everyone else the terms just got stretched out longer.

If you already have the upgrade sitting there it will stay

cordell12 said:
If you already have the upgrade sitting there it will stay
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Man,right when I was coming to terms with the fact I was going to lose my upgrade you throw another sway in the other direction...Arrrrg,i dont know whats going to happen.

Look like you WILL lose your upgrade.
I just found this page on Sprint's website.
http://premier.sprint.com/premierupdate/faq.html
Here's the part that confirms you will lose your upgrade.
If the line qualifying for an annual upgrade is 12-21 months from the last upgrade, the upgrade must be used by March, 31, 2011. Otherwise, effective April 1, 2011, the upgrade eligibility on that line will be changed to 22 months.
Sent from my HTC EVO 4G with Tapatalk

BrianBaker said:
Im sorry to start another thread on this subject but i've never seen the message that tells you when you are available for an upgrade and was curious to know if this is the message you get for a yearly upgrade(pic posted)
I bought my Evo Outright last year...But January 8th 2010 i used an upgrade to the HTC Hero..Im going to lose it April 1st arent I?
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Click to collapse
you don't lose it, I don't know why everyone is saying that. you just get a $75 subsidy instead of a $150 after one year. no big deal.
Sent from my PC36100 using XDA Premium App

So I text upgrade to 1311 and it says I get the 75 off on 4/1/11 and I get the 150 off in February of next year...but there are also 4 other lines on this plan, I guess I'm gonna be calling sprint because the family is gonna be pissed if their upgrade goes away. Anyone have any advice? I guess I need to remain calm for the **** storm that's brewin
Sent from my PC36100 using XDA Premium App

frontay said:
So I text upgrade to 1311 and it says I get the 75 off on 4/1/11 and I get the 150 off in February of next year...but there are also 4 other lines on this plan, I guess I'm gonna be calling sprint because the family is gonna be pissed if their upgrade goes away. Anyone have any advice? I guess I need to remain calm for the **** storm that's brewin
Sent from my PC36100 using XDA Premium App
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you could raise your plan, but that will most likely cost more then the $75 you'd be saving.
Sent from my PC36100 using XDA Premium App

OneStepAhead said:
you don't lose it, I don't know why everyone is saying that. you just get a $75 subsidy instead of a $150 after one year. no big deal.
Sent from my PC36100 using XDA Premium App
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This is a bit misleading. Yes, you get the $75 upgrade after 12 months, but this is simply $75 off the full retail price of the phone. When you get the "$150" upgrade, you actually get the same pricing that a new customer does, including rebates. So, this ends up being more like a $300 discount.
Sent from my HTC EVO 4G with Tapatalk

kd0axs said:
This is a bit misleading. Yes, you get the $75 upgrade after 12 months, but this is simply $75 off the full retail price of the phone. When you get the "$150" upgrade, you actually get the same pricing that a new customer does, including rebates. So, this ends up being more like a $300 discount.
Sent from my HTC EVO 4G with Tapatalk
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Well that's just gay. Good thing I have an Evo and not a hero. I came from a G1 when I got the evo. I'm sure I can hold out one more year. The upside is the development will be mature in a year..
Sent from my PC36100 using Tapatalk

Sprint Premier WTF?

Ok,so i've been waiting for this day to check my account and see that I lost my upgrade..Well April 1st is here and I just checked my account and im not sure what is going on but my line still has its $150 upgrade..But heres the kicker,my fiances phone witch had a $75 upgrade and was due to change on June 1st to 150 no longer says she is eligible for $75 anymore and has to wait untill June to get 150.
Did they do away with 75/year too?

Well April 1st is here and I just checked my account and im not sure what is going on but my line still has its $150 upgrade..
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Give it a few hours, I;m sure it will show up.

sitlet said:
Give it a few hours, I;m sure it will show up.
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Yep. It'll probably take the system a few hours to process all of that. Don't get your hopes up.

When did you last use your $150 upgrade? If it's been more than 22 months then you won't lose it.
Sent from my HTC EVO 4G with Tapatalk

BrianBaker said:
Ok,so i've been waiting for this day to check my account and see that I lost my upgrade..Well April 1st is here and I just checked my account and im not sure what is going on but my line still has its $150 upgrade..But heres the kicker,my fiances phone witch had a $75 upgrade and was due to change on June 1st to 150 no longer says she is eligible for $75 anymore and has to wait untill June to get 150.
Did they do away with 75/year too?
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Just checked mine (before today I was eligible 6/1 for $150), it says 6/1 I'm eligible for $75 off 2yr and 4/1/2012 $150 off 2yr.

I just called sprint and talked to a few people, got transfered about 4 times and landed in the caring arms of the retentions department. The lady I spoke to was very nice and submitted a request to reset the eligibility on two of my phones. It should show in 24 hours. I will report back and let you know what happens.
Also I believe being as nice as possible and pleading ignorance to the S/P changes helps a lot. Telling them that you are going to be spending almost a grand on new phones when they release this summer didn't hurt either I'm sure.

SolsticeZero said:
Yep. It'll probably take the system a few hours to process all of that. Don't get your hopes up.
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Just got home from work...still showing the same info..im only 14 months in and I still have my upgrade but my finances still shows $150 upgrade in 61 days but save $75 now is still missing.

Well I received a call on 4/2/11 at about 6:00 pm mst from Brenda, the retentions rep that I spoke to, and both of my lines were reset.

Early upgrade for only 75$

I just talked to a sprint rep about trying to push my upgrade because of the changeover of the premier status from 1yr to 2yrs. I got denied, but I did find out about this buy back (or buy up, I can't remember for sure) program.
If you are within 10 months of your two year upgrade you can pay 75$ and they will reset your eligibility. So granted I can't get a phone now as i'm still 12 months out from 2 yrs, in Oct I can call back and tell them I would like to do this and they charge 75$ to your account and reset your eligibility so you get a full upgrade. It's better than nothing. I hope this helps some people that are looking for a new phone.
I called this number I think it's been posted in other threads to go right to a rep.
877-775-4886
From the sounds of it you should be able to call just normal customer care as well though.
Easy math for the upgrade:
The math is you have to be 10 months from your actual two year upgrade. So if you hit one year aug 1st you can't use this until oct 1.
or
after 14 months this will work.

so how does the math work.. if you were to get a say the nexus s? would it be that much cheaper?

omair2005 said:
so how does the math work.. if you were to get a say the nexus s? would it be that much cheaper?
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if u get it at best buy today
it would cost 75 bucks

Hold up so on Aug 1st I hit a yr so am eligible for the partial upgrade.. meaning I can call and have them reset the upgrade for 75 and get the 2yr price ..

omair2005 said:
so how does the math work.. if you were to get a say the nexus s? would it be that much cheaper?
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The math is you have to be 10 months from your actual two year upgrade. So if you hit one year aug 1st you can't use this until oct 1.
or
after 14 months this will work.
That nexus deal was why I tried to get them to push the upgrade , oh well. someday I'll get a good deal like that, just not today.
jsanta11 said:
Hold up so on Aug 1st I hit a yr so am eligible for the partial upgrade.. meaning I can call and have them reset the upgrade for 75 and get the 2yr price ..
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Click to collapse
So short answer is no sorry.

stormglove said:
The math is you have to be 10 months from your actual two year upgrade. So if you hit one year aug 1st you can't use this until oct 1.
or
after 14 months this will work.
That nexus deal was why I tried to get them to push the upgrade , oh well. someday I'll get a good deal like that, just not today.
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Got it .. thanks for the info... I will keep this in mind ..def worth it with all the new phones coming soon ...

And if your within 5 months and absolutly can't wait, it only 45 for a buy up
Sent from my SPH-D700 using XDA App

I thought you could just get your eligibility reset when you are at least one year into your contract.

Ya shoulda kept pushing to get your 1 year upgrade back so you could get a free (45$ activation) nexus s at best buy today. That's how I got my gf a free epic during their gaga for phones promotion. You can still try just keep saying the contract I signed included yearly upgrades and I want to use it at best buy cause at first they want youto buy it from them at normal price 199.99.
Sent from my SPH-D700 using XDA Premium App

Sprint used to have a site that you could input your phone number and get your upgrade eligible date. Anyone know if that still exists?

brewdude said:
Sprint used to have a site that you could input your phone number and get your upgrade eligible date. Anyone know if that still exists?
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It is part of Sprint zone on your phone now. Dial *2 and look for upgrade eligibility in the menu.
Sent from my SPH-D700 using XDA App

Sprint.com/rebate
brewdude said:
Sprint used to have a site that you could input your phone number and get your upgrade eligible date. Anyone know if that still exists?
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Click to collapse
Sent from my Nexus S 4G using XDA App

What is the point of buying up? A full 2 year upgrade discount is only $150. So you would still technically pay the same amount for a phone(that isnt free). I was told I could buy up for $45. subtract that from the full discount and my current $75 discount and they are only saving me an extra $30 bucks on a $500+ phone. it would be cheaper to pay an etf then sign a new contract or wait two months after a full upgrade and sign a new contract. This is just my understanding.
Sent from my SPH-D700 using XDA Premium App

brewdude said:
Sprint used to have a site that you could input your phone number and get your upgrade eligible date. Anyone know if that still exists?
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Click to collapse
Yeah. You can txt the word upgrade to 1311.
Sent from my SPH-D700 using XDA App

darksideauto said:
What is the point of buying up? A full 2 year upgrade discount is only $150. So you would still technically pay the same amount for a phone(that isnt free). I was told I could buy up for $45. subtract that from the full discount and my current $75 discount and they are only saving me an extra $30 bucks on a $500+ phone. it would be cheaper to pay an etf then sign a new contract or wait two months after a full upgrade and sign a new contract. This is just my understanding.
Sent from my SPH-D700 using XDA Premium App
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It's good to get the reset to take advantage of deal prices for upgrading to a new phone. For instance if you had an upgrade best buy was giving away nexus s for free today. think about it when the epic came out with an upgrade it was only 150 or something without it was like 5 hundo +, so I'd pay the 75 to save that much.
Sent from my SPH-D700 using XDA Premium App

pjy9394 said:
I thought you could just get your eligibility reset when you are at least one year into your contract.
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What he said. Doesn't that still work? Just call the right number...

jirafabo said:
What he said. Doesn't that still work? Just call the right number...
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Click to collapse
I tried that and they said they stopped doing that sometime in july.
Sent from my SPH-D700 using XDA Premium App

i just called the sprint store & my friend that owns the store... said its an extra $75 on top of what the phone costs... so unless the brand newest nexus 4g is free which its not... so its price will be the new contract price + $75 for the early upgrade
if you really really want a discount... did you guys know that the 2yr 1yr contract renewal price for phones is the same... & also the same if you were a random person who never had sprint... sprints "discounts" are a scam... everyone in the world gets the same discount no matter how long youve been or not been with sprint, so that being said call sprint & ***** to em about how youve been a loyal customer for however long & why does some random person get the same discount as me & your going to drop sprint when your contract ends & goto verizion or att or whatever... this is what i do every time i want a new phone & they will gladly give you at least an extra $75 credit toward a new phone or on your bill

greenmuggy said:
i just called the sprint store & my friend that owns the store... said its an extra $75 on top of what the phone costs... so unless the brand newest nexus 4g is free which its not... so its price will be the new contract price + $75 for the early upgrade
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Can confirm best buy has free nexii... lol
Work next door.
{etrickery}

Etrick said:
Can confirm best buy has free nexii... lol
Work next door.
{etrickery}
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well damn....lol i was thinkin the newest coolest galaxy s wouldn't be free

Rogers Selling the SIII for $300 without contract!

If you go right now and select phone only, no term.
The price is only $309.99
I just placed an order

Same bands as ATT?

here you again.

Damn, can't order one in US.

Umm not to be an ass but it says 3yr contract buddy. U get the phone discounted but u get a FREE 3yr contract to go with it buddy.
Sent from my HTC Sensation Z710e using xda app-developers app

actually no. you have to select NO term. try the process again and pay attention.

Yeah maybe you should read the print.. 3 year contract
Sent from my SGH-T989 using Tapatalk 2

no. with a 3 year term, the price is $150.00
When you select NO TERM, phone only, the price is $309.99

The checkout Page clearly says it comes with a 3 year contract
sent from my GALAXY SIII

If u say so

manny05 said:
The checkout Page clearly says it comes with a 3 year contract
sent from my GALAXY SIII
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I would say that the web site appears to be goofed up and leave it at that. Feel free to take advantage of their mistake. Just remember that if you order one it will probably be carrier locked. Not that it matters if you're hacking it anyway
Sent from my A500 using Tapatalk 2

yes exactly bakaneko. this is a glitch in the rogers system. but they have to honour it

It says you get a further credit if you activate a 3 year plan that costs $45 per month or more.
Otherwise the plan free phone alone is $309 + tax.
Sent from my GT-I9100 using Tapatalk 2

They definitely do NOT have to honor it. This happens all the time on Red Flag Deals. Someone posts a price error or system glitch, a hundred people jump on it and place orders, a hundred people get cancellation emails a day later.
I'll eat my hat if any actually receives one of these for that price.

Let's not tell anyone on the RFD forums then
Sent from my GT-I9100 using Tapatalk 2

intolaomair said:
yes exactly bakaneko. this is a glitch in the rogers system. but they have to honour it
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Pretty sure this exact same thing has happened before on Rogers website, and they have NOT honoured it. MY gf had an upgrade go like this, thru the rogers website, and they flatout refused to follow thru the transaction, it just kinda disappeared.
Good luck getting them to take a $300 loss per customer...

Did she get charged initially and then get refunded?
Sent from my GT-I9100 using Tapatalk 2

I just order one myself and it says phone on 1 line with 309$ as the price and there was no amount beside the bonus line where you would usually have 500$ rebate applied against the 650$ if you took a 3 year agreement.
Moreover, I never had to fill a complete subscription form. So it's a pay and go price. Now I will only need to unlock this phone to sell it!

sp991 said:
I just order one myself and it says phone on 1 line with 309$ as the price and there was no amount beside the bonus line where you would usually have 500$ rebate applied against the 650$ if you took a 3 year agreement.
Moreover, I never had to fill a complete subscription form. So it's a pay and go price. Now I will only need to unlock this phone to sell it!
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good luck getting the phone shipped to you. a lot of ppl are getting the ordered cancelled already

wai_lai416 said:
good luck getting the phone shipped to you. a lot of ppl are getting the ordered cancelled already
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Maybe but it didn't cost anything to try!

Unlimited data plan price increase to $50.

Looks like Verizon hates loyalty. UDP price to increase from 29.99 to 49.99. Get on contract to lock in the price.

I've heard having a discount on your account also keeps the $30/month from increasing.

Cobra04 said:
I've heard having a discount on your account also keeps the $30/month from increasing.
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I have heard nothing of the sort.. Any info to back that up???

Really not surprising. They will keep changing things to make those that have unlimited give it up to reduce the number of unlimited till they pull the plug of the remaining.
BBB
Someone 2 Loves
Sent from my XT1254 using Tapatalk

AndyMan386 said:
I have heard nothing of the sort.. Any info to back that up???
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I was told that by a Verizon manager/friend. Only time will tell if he is right

Cobra04 said:
I've heard having a discount on your account also keeps the $30/month from increasing.
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Cobra04 said:
I was told that by a Verizon manager/friend. Only time will tell if he is right
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I just dont get why they would give those already getting a discount a chance to stay on it at a cheaper price. Doesnt really seem to add up. I do have a corporate discount on file, so I guess time will tell, however I would ask your friend again and see if they have any extra details.
Thanks!

Well if they start increasing prices then they'll end up losing customers in the long run.

I filed a complaint with the FCC and received a call from Verizon. I was told that prices on corporate ACCOUNTS will not be raised . those with employer discount will be raised... Big difference. We will however be able to upgrade and keep the unlimited data. I encourage everyone to file a complaint with the FCC, and BBB. Oh and tethering will not be included .
2003 s60 2.4t fwd.

bigmook said:
I filed a complaint with the FCC and received a call from Verizon. I was told that prices on corporate ACCOUNTS will not be raised . those with employer discount will be raised... Big difference. We will however be able to upgrade and keep the unlimited data. I encourage everyone to file a complaint with the FCC, and BBB. Oh and tethering will not be included .
2003 s60 2.4t fwd.
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So let me get this straight, we'll be able to upgrade at a subsidized price now instead of doing the workarounds that are used to be forced to do?
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graymonkey44 said:
So let me get this straight, we'll be able to upgrade at a subsidized price now instead of doing the workarounds that are used to be forced to do?
Sent from my XT1254 using XDA Free mobile app
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Wait that's huge news if that's true. I was about to pull the trigger on the Turbo 2, but now I'll wait to hear more about this.

Whiners
50 bucks for "real" unlimited 4g speeds? I'll take it.

I checked yesterday. You will be able to use the device payment plan. If you have lines that do not have unlimited data you can transfer the upgrade to that line and use a traditional upgrade path
2003 s60 2.4t fwd.

bigmook said:
I checked yesterday. You will be able to use the device payment plan. If you have lines that do not have unlimited data you can transfer the upgrade to that line and use a traditional upgrade path
2003 s60 2.4t fwd.
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Wow holy crap, I'm okay with paying the extra amount a month if I can do this now. That's wonderful news.

I think it takes effect on November 12th or 15th for the billing portion. When the upgrade paths are opened up I have no clue but one would assume that as soon as they are billing you more then you could purchase a device on payments.
2003 s60 2.4t fwd.

bigmook said:
I think it takes effect on November 12th or 15th for the billing portion. When the upgrade paths are opened up I have no clue but one would assume that as soon as they are billing you more then you could purchase a device on payments.
2003 s60 2.4t fwd.
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Ah, I'll keep that in mind. I wanted to order the Turbo 2 asap but I'll have to see how that works. Thanks for the info though.

Did anyone get a notice from Verizon when signing into their account from a computer? My friend who isn't on corporate got the notice but I'm on a corporate account and didn't get one. That might be the differentiation.

Xelios029 said:
Wow holy crap, I'm okay with paying the extra amount a month if I can do this now. That's wonderful news.
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I would advise buying the phone before that date if you can upgrade now with a work around. You'll save money in the long run. If you said to upgrade after that date you'll end up paying an extra $480 over the course of 2 years.
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graymonkey44 said:
I would advise buying the phone before that date if you can upgrade now with a work around. You'll save money in the long run. If you said to upgrade after that date you'll end up paying an extra $480 over the course of 2 years.
Sent from my XT1254 using XDA Free mobile app
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Oh, I thought the first was the last day for the upgrade? I didn't know I had more time to lock it in. Once the orange accents are in stock I'll try to do it asap. I still have to find more concrete info on locking in my contract but I'm going to try my best to get it done.
EDIT: Quick question for you since I noticed you mentioned your method in the Turbo 2 section. If I transfer my upgrade from my line (UDP) to my mother's line (2GB, still in contract for 1 more year) does my contract lock in for two years starting immediately, or do I have to follow through with upgrading her device to get it locked in?

But
Xelios029 said:
Oh, I thought the first was the last day for the upgrade? I didn't know I had more time to lock it in. Once the orange accents are in stock I'll try to do it asap. I still have to find more concrete info on locking in my contract but I'm going to try my best to get it done.
EDIT: Quick question for you since I noticed you mentioned your method in the Turbo 2 section. If I transfer my upgrade from my line (UDP) to my mother's line (2GB, still in contract for 1 more year) does my contract lock in for two years starting immediately, or do I have to follow through with upgrading her device to get it locked in?
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That's a good question. What should happen is that the contract date of the TDP line should switch to the UDP line. So they kind of swap with each other. So let's say you have an upgrade available on your UDP but your TDP has a contract renewal date of 10/21/2016. I believe what should happen is that you're UDP line gets changed to 10/21/2016. And then, let's say you buy a phone today on the TDP, you would have a new contract renewal date for the TDP on 11/3/2017. But you do actually have to follow though with the upgrade for the new dates to take effect.
My Turbo should come in tomorrow, so I will let you know what happens with my contact renewal date on my UDP line. There was a glitch in the system last year where I bought the original turbo and did the same exact thing, but my contact date never changed.
I transferred my upgrade to my sister's tiered line and then activated it on her line. After activating it, I popped in my SIM the phone was mine. My contact renewal date never changed though. It still said I had an upgrade available, that's why I was able to do it again this year on the Turbo 2.
As of right now, I just checked the Verizon website and it still says I have an upgrade available on my line. I'm wondering if the glitch happened again. I'll let you know tomorrow what happens.
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graymonkey44 said:
But
That's a good question. What should happen is that the contract date of the TDP line should switch to the UDP line. So they kind of swap with each other. So let's say you have an upgrade available on your UDP but your TDP has a contract renewal date of 10/21/2016. I believe what should happen is that you're UDP line gets changed to 10/21/2016. And then, let's say you buy a phone today on the TDP, you would have a new contract renewal date for the TDP on 11/3/2017. But you do actually have to follow though with the upgrade for the new dates to take effect.
My Turbo should come in tomorrow, so I will let you know what happens with my contact renewal date on my UDP line. There was a glitch in the system last year where I bought the original turbo and did the same exact thing, but my contact date never changed.
I transferred my upgrade to my sister's tiered line and then activated it on her line. After activating it, I popped in my SIM the phone was mine. My contact renewal date never changed though. It still said I had an upgrade available, that's why I was able to do it again this year on the Turbo 2.
As of right now, I just checked the Verizon website and it still says I have an upgrade available on my line. I'm wondering if the glitch happened again. I'll let you know tomorrow what happens.
Sent from my XT1254 using XDA Free mobile app
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Awesome, that's really helpful, thank you. So basically all I have to do is login to my account, transfer my upgrade to the other line, and then go to Verizon and upgrade her phone, correct? Seems simple enough. I'm actually pretty worried about losing my UDP even though I know it's a proven method haha. If you don't mind me asking, how much did you end up paying for the Turbo 2? Or is it full price?