Ok,so i've been waiting for this day to check my account and see that I lost my upgrade..Well April 1st is here and I just checked my account and im not sure what is going on but my line still has its $150 upgrade..But heres the kicker,my fiances phone witch had a $75 upgrade and was due to change on June 1st to 150 no longer says she is eligible for $75 anymore and has to wait untill June to get 150.
Did they do away with 75/year too?
Well April 1st is here and I just checked my account and im not sure what is going on but my line still has its $150 upgrade..
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Give it a few hours, I;m sure it will show up.
sitlet said:
Give it a few hours, I;m sure it will show up.
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Yep. It'll probably take the system a few hours to process all of that. Don't get your hopes up.
When did you last use your $150 upgrade? If it's been more than 22 months then you won't lose it.
Sent from my HTC EVO 4G with Tapatalk
BrianBaker said:
Ok,so i've been waiting for this day to check my account and see that I lost my upgrade..Well April 1st is here and I just checked my account and im not sure what is going on but my line still has its $150 upgrade..But heres the kicker,my fiances phone witch had a $75 upgrade and was due to change on June 1st to 150 no longer says she is eligible for $75 anymore and has to wait untill June to get 150.
Did they do away with 75/year too?
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Just checked mine (before today I was eligible 6/1 for $150), it says 6/1 I'm eligible for $75 off 2yr and 4/1/2012 $150 off 2yr.
I just called sprint and talked to a few people, got transfered about 4 times and landed in the caring arms of the retentions department. The lady I spoke to was very nice and submitted a request to reset the eligibility on two of my phones. It should show in 24 hours. I will report back and let you know what happens.
Also I believe being as nice as possible and pleading ignorance to the S/P changes helps a lot. Telling them that you are going to be spending almost a grand on new phones when they release this summer didn't hurt either I'm sure.
SolsticeZero said:
Yep. It'll probably take the system a few hours to process all of that. Don't get your hopes up.
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Just got home from work...still showing the same info..im only 14 months in and I still have my upgrade but my finances still shows $150 upgrade in 61 days but save $75 now is still missing.
Well I received a call on 4/2/11 at about 6:00 pm mst from Brenda, the retentions rep that I spoke to, and both of my lines were reset.
Related
I you're a student and on Sprint, this might interest you.
http://www.studentrate.com/STUDENTRATE/all/get-all-student-deals/Sprint-Student-Rate-Member-Discount--/0
Is this one of the discounts they're discontinuing next month?
Read the fine text: Has to be used online, and from what I gather, you'll basically be renewing your contract for another two years, signing a new contract, or adding a line (see first consequence).
While 23% is nicer than the 20% I get through working for a municipality, I'll stick with my 20% for now. Thanks though!
They originally offered 15%, which I signed up for at first, then about a month ago they upped the discount to 23%. Think they also have a T-Mobile 25% discount. All you need to sign up is a .edu email addrress. Doesn't even have to be yours, just get someone to let you use it.
Now I get 25% off recurring fees per month and 50% accessories through work :O
I wanted this deal but the EVO's been sold out online since the release.
Amco said:
I wanted this deal but the EVO's been sold out online since the release.
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Fortunately I ordered online at midnight from the studentrate site on release day and had an EVO 3 days later. I feel bad for people who have been waiting 3 months. With the 23% discount my bill is $70/month after taxes and everything. It kind of takes the sting out of the $10 charge, but the thought of paying $10 less with another smartphone just brings the pain right back.
Any other discounts that I dont have to resign 2 years for? I just got the Evo and im paying 100+ a month on this 79.99 play ugh, help!
Any way to get the student discount by calling?
Raadius said:
Any other discounts that I dont have to resign 2 years for? I just got the Evo and im paying 100+ a month on this 79.99 play ugh, help!
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If you just bought your phone and service with Sprint, I suggest hopping on a discount soon because it will only extend your contract for a month or however long you've had your phone. It doesn't add 2 years to the end of your contract, it just starts a new 2 year agreement. Unless you already had service with Sprint, you won't be adding much to the length of your contract if you do it soon.
I bought my Evo through Studentrate when it was first released and have the 15% discount. Are you saying that I can somehow switch that to a 23% discount without buying anything? Anyone actually done that and if so, how?
Minjin said:
I bought my Evo through Studentrate when it was first released and have the 15% discount. Are you saying that I can somehow switch that to a 23% discount without buying anything? Anyone actually done that and if so, how?
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I don't remember exactly how I did it, you just click the link for the discount at the studentrate site. I think down at the bottom of the RI Sprint page it will say something about adding a discount to a line. Then you enter your info and Sprint will notify you if you qualify. YMMV.
nukedukem said:
I don't remember exactly how I did it, you just click the link for the discount at the studentrate site. I think down at the bottom of the RI Sprint page it will say something about adding a discount to a line. Then you enter your info and Sprint will notify you if you qualify. YMMV.
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Oops. I didn't even notice that this is for Rhode Island students and alumni only. Nevermind.
Thanks for the info.
Minjin said:
I bought my Evo through Studentrate when it was first released and have the 15% discount. Are you saying that I can somehow switch that to a 23% discount without buying anything? Anyone actually done that and if so, how?
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Yes it can be done. S.W.I.M. signed up with the 15 percent discount and as soon as the 23 percent discount became available...he migrated to it.
Actually what you should have done, since you are a member over there, is read the 30+ page thread about this.
you dont need to purchase your phone through them or extend your contract. I got this discount directly through sprint, it was 15% when i first signed up back in october. I had to be very persistent, it took me more than one call. You also have to have the primary account holder be the owner of the .edu email address. I will try to get them to increase my discount to 23% now that it is a higher discount, maybe they did it automatically I didnt check my last bill yet.
davebu said:
you dont need to purchase your phone through them or extend your contract. I got this discount directly through sprint, it was 15% when i first signed up back in october. I had to be very persistent, it took me more than one call. You also have to have the primary account holder be the owner of the .edu email address. I will try to get them to increase my discount to 23% now that it is a higher discount, maybe they did it automatically I didnt check my last bill yet.
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The normal student discount is 15%, but there is a discount only for members of a certain Rhode Island education association that is 23%. Not every student is eligible for the 23% so I doubt Sprint increased your discount. When you sign up for the 23% discount online it clearly states that your contract will be renewed, but maybe by calling a Sprint rep like you did, one might be able to keep the same contract termination date with some haggling.
I get 23% off for being a Chrysler employee. Also can upgrade every year.
Sent from my PC36100 using Tapatalk
Minjin said:
I bought my Evo through Studentrate when it was first released and have the 15% discount. Are you saying that I can somehow switch that to a 23% discount without buying anything? Anyone actually done that and if so, how?
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Go back to your SR account, go through the same steps as when you were ordering, get the new code, then go to the website that's given, apply the code and you'll receive an email within a day stating that you've been approved for the 23% discount. I've been rocking it for 2 months and I'm kind of pissed that I'll be loosing it on the 3rd line.
Oh, BTW, did you ever get your $50/per line invoice credits for each evo - should have been on split over the first and second bill. We never got ours, so I called, chatted and finally got the $150 (3 evos) today. Now I'd like to know where that damn rebate is...
Minjin said:
Oops. I didn't even notice that this is for Rhode Island students and alumni only. Nevermind.
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Screw that. I'm in Idaho and qualified for it. Go for it.
Hrshycro said:
Go back to your SR account, go through the same steps as when you were ordering, get the new code, then go to the website that's given, apply the code and you'll receive an email within a day stating that you've been approved for the 23% discount. I've been rocking it for 2 months and I'm kind of pissed that I'll be loosing it on the 3rd line.
Oh, BTW, did you ever get your $50/per line invoice credits for each evo - should have been on split over the first and second bill. We never got ours, so I called, chatted and finally got the $150 (3 evos) today. Now I'd like to know where that damn rebate is...
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I forgot all about that invoice credit. I'm checking my last two bills and I'm not seeing any credits. Luckily I keep all paperwork and I have the original order invoice that lists the credit that I should receive. Who did you call? Studentrate or Sprint?
edit: My rebate shows that it has mailed so I'm not too worried about that. Already got and cashed the 25 bucks from studentrate.
Ok so i upgraded early to the Epic and have to pay the $500 which was suppossed to show up on my bill this month because i ordered it since 21st of last month any ideas why it isnt on thier yet 9 days left before its due.lol am i a lucky .001% that didnt get charged because of a mixup
Probably not, it'll more than likely be on the next bill.
scriz said:
Probably not, it'll more than likely be on the next bill.
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thnx i figured...just was like wtf but anyways as for next month hmmm we'll see about that
If you bill a phone to your account it won't appear in the amount due until your next bill cycles and posts.
This didn't always used to be the case with Sprint. It used to be that you could bill a phone to your account and by the time you got home it was reflected in the balance due. I think this changed following the conversion to Ensemble a few years ago.
Sprint screws a lot of things up... but let me tell you that this is one thing that is ALWAYS right. they won't forget to bill you, trust me!
So i am not up for upgrade until march 2012 but i decided to check and see what the OTD price was thru att for the atrix on my account. I pulled it up, and oddly enough it showed 199!
I went through the checkout process, but it wouldnt fully process the final checkout because i have unlimited data and i wouldnt pick a new data plan. Instead, i printed out my cart showing the final price of 199 + tax and took it into our local ATT store.
Talked to the manager there and he said he'd grandfather my data plan in, AND honor the price given on the website! so i'm getting my atrix tuesday morning for 199 even tho i just used my upgrade for my captivate in july!
SO STOKED!
How did you manage to get it for that price online? I'm in the same boat as you, I upgraded to my captivate in august and i'm not due for upgrade until 2012
If this is true, can you provide a few more details? I would also love to give this a shot.
Holy cow. Is there any way this is possible if you aren't a current AT&T customer? Lol
Sent from my HTC Glacier using XDA App
When they pay $500 for a phone it doesn't make sense for them to sell it for $200 without contract. It would never be able to happen in my store and my manager is extrememely lenient.
domin8 said:
So i am not up for upgrade until march 2012 but i decided to check and see what the OTD price was thru att for the atrix on my account. I pulled it up, and oddly enough it showed 199!
I went through the checkout process, but it wouldnt fully process the final checkout because i have unlimited data and i wouldnt pick a new data plan. Instead, i printed out my cart showing the final price of 199 + tax and took it into our local ATT store.
Talked to the manager there and he said he'd grandfather my data plan in, AND honor the price given on the website! so i'm getting my atrix tuesday morning for 199 even tho i just used my upgrade for my captivate in july!
SO STOKED!
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Wtf.........
Well, luckily with AT&T no phone of mine has ever really been "on a contract"... When I called the cancellation dept to preorder my Atrix....errr.... "switch to Verizon or Sprint".... They told me if I stayed, they'd cancel the last 10 months of my contract if i signed a new 2 year contract...and they gave me the Atrix for $174.99 with free overnight and no upgrade fee.... This is the same trick I pulled when I upgraded my phone last time 1 year into my 2 year contract! In other words, their "contract" is really BS if you talk to the right person in the cancellation dept who will keep throwing it out the window to keep you as a customer.
UTZorro said:
Well, luckily with AT&T no phone of mine has ever really been "on a contract"... When I called the cancellation dept to preorder my Atrix....errr.... "switch to Verizon or Sprint".... They told me if I stayed, they'd cancel the last 10 months of my contract if i signed a new 2 year contract...and they gave me the Atrix for $174.99 with free overnight and no upgrade fee.... This is the same trick I pulled when I upgraded my phone last time 1 year into my 2 year contract! In other words, their "contract" is really BS if you talk to the right person in the cancellation dept who will keep throwing it out the window to keep you as a customer.
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Nice!! Ive never tried that thinking they might go ahead and just cancel my service instead of giving me what I really want lol
Don't worry about having that happen. The goal of their "cancellation dept" is to do just the opposite. It should be named the "retention dept"! The first thing the guy told me on the phone (which was kinda cheesy) was "I'm superman and I have superpowers to keep you a satisfied AT&T customer!" And he did indeed have the superpower to throw my existing contract out the window and alter the presale price of the Atrix. Just call up, act dissatisfied with your current phone...ask how much your termination fee is...point out that it's cheaper for you to switch carriers than pay full price for the phone... then you're on your way to a new cheap phone! :-D
lost2030 said:
Nice!! Ive never tried that thinking they might go ahead and just cancel my service instead of giving me what I really want lol
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Don't worry about having that happen. The goal of their "cancellation dept" is to do just the opposite. It should be named the "retention dept"! The first thing the guy told me on the phone (which was kinda cheesy) was "I'm superman and I have superpowers to keep you a satisfied AT&T customer!" And he did indeed have the superpower to throw my existing contract out the window and alter the presale price of the Atrix. Just call up, act dissatisfied with your current phone...ask how much your termination fee is...point out that it's cheaper for you to switch carriers than pay full price for the phone... then you're on your way to a new cheap phone! :-D
grave101 said:
How did you manage to get it for that price online? I'm in the same boat as you, I upgraded to my captivate in august and i'm not due for upgrade until 2012
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Rock3nrenigade said:
If this is true, can you provide a few more details? I would also love to give this a shot.
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honestly all i did was log into my account on ATT, click the line i wanted to upgrade, and picked the atrix. it showed 199 instead of 499 even though my page said 'i am eligible to take advantage of their no commitment pricing until 2012'
i just noticed right now when i tried logging back into my ATT account i got this message:
We are in the process of enhancing our online experience and it is temporarily unavailable. We apologize for the inconvenience; if you need immediate assistance, please contact customer service at:
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so maybe it was a fluke or something? but i had printed out the confirmation pricing page and stuff and they are going to match it at the store since i wanted to keep my unlimited data package.
im sorry i cant provide more details, i dont really know how i managed this i'm just sharing my excitement
when i'm able to get back into my ATT account ill post screen captures
i ordered mine on the website out of contract,have my receipts showing the 199 price,lol. it was a flaw in the preorder website for the phone,it was because of the dock price, a att rep just reported to me. they called me and told me they would be canceling my order and redoing it at the full price,as it was an error, i told them to cancel my contract while they were at it,if they weren't going to honor a price i agreed to pay, they then agreed to let me buy the phones at the 199.99 price
jackxlj said:
i ordered mine on the website out of contract,have my receipts showing the 199 price,lol. it was a flaw in the preorder website for the phone,it was because of the dock price, a att rep just reported to me. they called me and told me they would be canceling my order and redoing it at the full price,as it was an error, i told them to cancel my contract while they were at it,if they weren't going to honor a price i agreed to pay, they then agreed to let me buy the phones at the 199.99 price
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Lol!! I guess that proves that "the customer is always right."
I did almost the same thing. I bought the inspire for 99 on a new service contract. I then went online 3 days later to see what the price of the atrix would be without contract. When I got to check out it was $199. The phone is now in the hands of fedex for delivery tomorrow.
The AT&T site has been down since some time last night! Maybe they are trying to fix this "glitch" lol!!
yeah i am guessing they are fixing it now. i just know i printed mine out and have an appointment on tuesday to get mine ha
domin8 said:
yeah i am guessing they are fixing it now. i just know i printed mine out and have an appointment on tuesday to get mine ha
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Photos? askndaklsknlasdf
domin8 said:
yeah i am guessing they are fixing it now. i just know i printed mine out and have an appointment on tuesday to get mine ha
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still got a copy of that printout?
Same here. Bought a Captivate back in July '10, iPhone 4 in Nov '10, my line (the Captivate) was only ~7 months into my current 2 year contract.
Last Wed (the 16th) went through the normal process, added the phone as an "upgrade" for me, went in the cart for $199, changed (again, right online) from the $30 Unlimited Data to $30 Unlimited Data w/ HSPA+
I *suspect* this was simply an early upgrade allowance (plus pre-order discount), and I'll be into a brand new 2 year contract.
Phone is on the FedEx truck due to be delivered today (in the next hour or so).
Just thought this might save some a few bucks...
http://www.wirefly.com/eCommerce/SpecialOffer.aspx?cid=21427_74052a17096c4ff3b306048ef82832d0
Another thread for more info plus another possible $80 loyalty credit?
http://slickdeals.net/f/4350384-Sprint-EVO-4G-LTE-Pre-Order-Wirefly-149-99?
F&F Link for $119:
http://www.wirefly.com/eCommerce/SpecialOffer.aspx?cid=26987_7d3b3d2e45c7450da0883df8337a13c8
wish i had seen this when i got home o well.. but the good thing.. scroll down and look at shipping
"Ships May 18 FREE "
I'd consider it, but I'm gonna go to Best Buy in a few and preorder it there so I can get it at Launch. Looks like May 18th is the official day, woohoo!
Yep, same here. Order submitted through sprint's website.....came on here.... /facepalm
Oh well. Doesn't look like ordering from Sprint directly gives you the google wallet credit either....
/crossing my fingers that the devs can S-off this beast htcdev unlock = lame
my understanding is they usually ship a day or so early for pre orders but considering the shape my evo is in i wont mind waiting.. i should post pics its a frankenstien.. no volume buttons power button stolen from an optimus.. been thru 2 glasses ( on its 3rd now ) and 2 lcds.. wifi antenna is broke off the board.. but for 2 years its served me good and taken quite a beating.. i wont make same mistake as last time ill be getting an otter box
Darn, already placed my pre-order with Sprint direct before I saw this.
On the phone with them now to either cancel or get a $50 credit.
Faxman said:
Darn, already placed my pre-order with Sprint direct before I saw this.
On the phone with them now to either cancel or get a $50 credit.
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let me know how that works for you.. ill be doing the same if it works
---------- Post added at 02:37 PM ---------- Previous post was at 02:32 PM ----------
from the order status email "If you pre-ordered an HTC EVO™ 4G LTE, we’ll send you an email the second it ships and do our best to get it to you on or before the national launch."
I'm eligible to upgrade June 01 and can't pre-order, even if the phone ships after that date *cries*
Dan_ said:
I'm eligible to upgrade June 01 and can't pre-order, even if the phone ships after that date *cries*
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you can call sprint and buyout your last month and get an early upgrade
grrmisfit said:
you can call sprint and buyout your last month and get an early upgrade
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Ya thought about it, but I also have that Best Buy $50 off if I upgrade my phone in 2012 with them (forgot the name of the promotion) plus the buyout cost so that's like $100 total. I can wait.
grrmisfit said:
let me know how that works for you.. ill be doing the same if it works
---------- Post added at 02:37 PM ---------- Previous post was at 02:32 PM ----------
from the order status email "If you pre-ordered an HTC EVO™ 4G LTE, we’ll send you an email the second it ships and do our best to get it to you on or before the national launch."
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Sprint offered to cancel the pre-order rather than issue a credit. I ended up letting the order process. Wasn't sure I could stay on the same plan via WireFly. We're on a better plan than they have listed.
Side note... The agent in sales support insisted that the phone would ship in a couple of days. I ended up talking to a supervisor who agreed that probably wasn't the case but indicated it would likely ship and be received prior to the official launch on the 18th. Not sure that I'm all that confident in that statement either. We'll wait and see.
Dan_ said:
I'm eligible to upgrade June 01 and can't pre-order, even if the phone ships after that date *cries*
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thats strange.. My 2yr expires on July 2nd 2012 and I am eligible for the $150.00 upgrade credit. You should be eligible if I am.
i stuck with the sprint preorder cuz i dont know if that would mess up my current discounted bill
flex360 said:
i stuck with the sprint preorder cuz i dont know if that would mess up my current discounted bill
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Same here. Wouldn't want to lose my 25% discount
Faxman said:
Sprint offered to cancel the pre-order rather than issue a credit. I ended up letting the order process. Wasn't sure I could stay on the same plan via WireFly. We're on a better plan than they have listed.
Side note... The agent in sales support insisted that the phone would ship in a couple of days. I ended up talking to a supervisor who agreed that probably wasn't the case but indicated it would likely ship and be received prior to the official launch on the 18th. Not sure that I'm all that confident in that statement either. We'll wait and see.
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Yea, I even called into verify my shipping address. As he started processing the order I saw this post. Doh.. They couldn't cancel it for me after that. Rep said I would have to wait to receive and then return it.
flex360 said:
i stuck with the sprint preorder cuz i don't know if that would mess up my current discounted bill
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I ended up sticking with it, since I had no choice. And I prolly would have stuck with it if had an option. I have dealt with wirefly in the past, over a mail in rebate for parents. They lost the form, so i called to ask wirefly for another. Their response was no you are SOL, we can't send you another form. So there went 100$.
After that experience, I am a little more hesitant to believe anything on their site. i.e. screwing up my current plan by ordering with them.
I also get a 25% discount, so if I go to Best Buy I will lose that? I don't understand why.
djdlp said:
thats strange.. My 2yr expires on July 2nd 2012 and I am eligible for the $150.00 upgrade credit. You should be eligible if I am.
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contract expire and upgrade eligible are 2 different things.. generally upgrades are 22 months vs 24 contract
i get 25% discount also
flex360 said:
i stuck with the sprint preorder cuz i dont know if that would mess up my current discounted bill
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No it doesnt, I have always had a corporate discount and have ordered my last 2 phones from Wirefly keeping the same plan and discounts.
Sero plan with wirefly?
I'm thinking of preordering with wirefly. My Sero premium plan will remain?
This way I can save my $50 bestbuy credit for possible purchase of siii in Q4
OK, so I preorder my phone from Amazon on may 15th doing the 2 year contract crap, and days later get the news like everyone else of the customs B.S. I wait no stress I'll get it when I get it. I did send in a couple emails so they didn't just keep me in the dark, and also to get bumped up to 1 day shipping. After a couple of weeks I got my email saying it's coming, and they took the payment. (yeay!) Then later that day on Jun 4th, I got a few more emails from them, (Amazon wireless) saying "Action needed to complete your order.... ...we've been working to finalize the activation of your new phone. The activation was initiated, but we have not received confirmation from SPRINT that your activation was successful for this order... Bla, blaa, blaa..."
I pay them no real attention, so I noticed in my sprint account that I'm still eligible for the upgrade with contact extension. I say hmmm, thinking I guess it will go away after I activate my phone. On Jun 5th my phone arrives I open the box with greedy anticipation of the touch and feel of my sexy new device. (yeay! It's here) I root it put my apps on it put my text and
mms's from my of EVO on it then activate it. Yeay!
Now today is June 7th I check with my sprint account and I'm still eligible for an upgrade (w/two year contract B.S....)
So what do I do? What would you do?
I'm saying I should go get that GS3 now too... Do you think they'll catch on that they didn't remove my upgrade if I were to attempt use it again on the GS3? Then bill me after for full cost?
Sent from my rooted EVO 4gLTE using Tapatalk 2
I'd wait a few days before you jump the gun on the G-SIII. Since you bought it through Amazon, there may be some different processing that needs to take place.
If by this time next week it still doesn't show up, then I'd give it a shot.
sabreem said:
OK, so I preorder my phone from Amazon on may 15th doing the 2 year contract crap, and days later get the news like everyone else of the customs B.S. I wait no stress I'll get it when I get it. I did send in a couple emails so they didn't just keep me in the dark, and also to get bumped up to 1 day shipping. After a couple of weeks I got my email saying it's coming, and they took the payment. (yeay!) Then later that day on Jun 4th, I got a few more emails from them, (Amazon wireless) saying "Action needed to complete your order.... ...we've been working to finalize the activation of your new phone. The activation was initiated, but we have not received confirmation from SPRINT that your activation was successful for this order... Bla, blaa, blaa..."
I pay them no real attention, so I noticed in my sprint account that I'm still eligible for the upgrade with contact extension. I say hmmm, thinking I guess it will go away after I activate my phone. On Jun 5th my phone arrives I open the box with greedy anticipation of the touch and feel of my sexy new device. (yeay! It's here) I root it put my apps on it put my text and
mms's from my of EVO on it then activate it. Yeay!
Now today is June 7th I check with my sprint account and I'm still eligible for an upgrade (w/two year contract B.S....)
So what do I do? What would you do?
I'm saying I should go get that GS3 now too... Do you think they'll catch on that they didn't remove my upgrade if I were to attempt use it again on the GS3? Then bill me after for full cost?
Sent from my rooted EVO 4gLTE using Tapatalk 2
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Why don't you call Sprint and see what they say.
I would just wait because it may take longer, or if it goes through and they see you 'abused' it, will make you pay in full, or some other negative penalty on your account, like no upgrade for you in 2 years.