Database Users

The process com.android.phone has stopped unexpectedly

I have been having this issue ever since my phone booted up and all my apps sequentally had force close dialogs happen. I am running my apps from the SD and figured something went wrong with the boot up sequence. I tried doing a nandroid backup, reinstall fresh 1.1, but no luck.
I then used my backups to reinstall over all my apps, then went into Market to install them via that. Everything seemed to be just fine, but the phone app would still not dial anything and when I recieved a call, it gives the error "The process com.android.phone has stopped unexpectedly" and then proceeds to try to reset the phone connection. Most times I lose all data connection and need to reboot.
Recently, I tried installing the latest Modoco CDMA rom. No luck. I then did a Titanium backup and force reinstalled everything again. Still no luck.
Anyone have this issue and get it resolved? My Hero can do everything but make and accept calls. I really don't want to do a wipe as this problem can just happen again, so I would rather understand the process.
Thanks in advance.
Ceger

Simplest way to fix this should be clearing the dalvik/boot cache from fresh's kitchen. I really should write up a guide on how to do these simple tasks manually.

obelisk79 said:
Simplest way to fix this should be clearing the dalvik/boot cache from fresh's kitchen. I really should write up a guide on how to do these simple tasks manually.
Click to expand...
Click to collapse
Will that work on MCR 2.2 as well? I'll look into that. Is it something I can do from recovery?
Ceger

yes should work on mcr 2.2 and can be done manually from recovery, I know recovery does dalvik cache, not sure if it also kils the boot cache as well though. The older version only did dalvik.

obelisk79 said:
yes should work on mcr 2.2 and can be done manually from recovery, I know recovery does dalvik cache, not sure if it also kils the boot cache as well though. The older version only did dalvik.
Click to expand...
Click to collapse
Do you need to do both? Wiping the dalvik cache created lots of app fc issues, which would be fine if the phone actually worked. Still won't make or receieve calls.
And thank you for the assistance.
Ceger
Edit. Clearing the boot cashe got rid of the FC issues. However, still have same issue with the phone app. This is so annoying.

honestly the best bet to clear up the issues would be to do a full wipe from recovery. Wipe the phone clean then run the stock RUU and re-root and install your custom rom. Do a nandroid backup first just to prevent losing any of your info.
Unfortunately despite the many well written guides here on XDA there are always a few issues most likely a result of slight hardware quirks or unfortunate circumstances at the time of flashing.
Just for '****s and giggles' have you tried pulling your battery for 30 seconds, reinstalling it and booting the phone up?
Heck sometimes just a reflash of the rom right over top of itself. I've been tinkering with this phone since the day root came out and I still don't fully understand all of it's quirks.

Ceger said:
I have been having this issue ever since my phone booted up and all my apps sequentally had force close dialogs happen. I am running my apps from the SD and figured something went wrong with the boot up sequence. I tried doing a nandroid backup, reinstall fresh 1.1, but no luck.
I then used my backups to reinstall over all my apps, then went into Market to install them via that. Everything seemed to be just fine, but the phone app would still not dial anything and when I recieved a call, it gives the error "The process com.android.phone has stopped unexpectedly" and then proceeds to try to reset the phone connection. Most times I lose all data connection and need to reboot.
Recently, I tried installing the latest Modoco CDMA rom. No luck. I then did a Titanium backup and force reinstalled everything again. Still no luck.
Anyone have this issue and get it resolved? My Hero can do everything but make and accept calls. I really don't want to do a wipe as this problem can just happen again, so I would rather understand the process.
Thanks in advance.
Ceger
Click to expand...
Click to collapse
use these commands to clear cache
rm -r /data/boot-cache/
rm /data/dalvik-cache/
once you finish then reboot.everything should go away...

he's done that already.

then i suggest to extract the rom zip file, and get into command on your device and go under the system/lib or app and see what is listed in the folders. and compare it to the rom folder.
That's how i was able to fix the voice search on my device, one of the lib file was missing and got it to work after that.

obelisk79 said:
honestly the best bet to clear up the issues would be to do a full wipe from recovery. Wipe the phone clean then run the stock RUU and re-root and install your custom rom. Do a nandroid backup first just to prevent losing any of your info.
Unfortunately despite the many well written guides here on XDA there are always a few issues most likely a result of slight hardware quirks or unfortunate circumstances at the time of flashing.
Just for '****s and giggles' have you tried pulling your battery for 30 seconds, reinstalling it and booting the phone up?
Heck sometimes just a reflash of the rom right over top of itself. I've been tinkering with this phone since the day root came out and I still don't fully understand all of it's quirks.
Click to expand...
Click to collapse
Done and done and no difference.
reddick said:
then i suggest to extract the rom zip file, and get into command on your device and go under the system/lib or app and see what is listed in the folders. and compare it to the rom folder.
That's how i was able to fix the voice search on my device, one of the lib file was missing and got it to work after that.
Click to expand...
Click to collapse
Done, even manually moved some files in case they were corrupted at one point. Very bad move, nandroid backup was my friend there.
Guess a wipe will be the only option then. How annoying.
Thanks for all of your inputs.
Ceger

Another thought... would updating my phone with latest kernal compile possibly do the trick? Or how about a replacement process for google.com.phone?
Ceger

Interesting theory.... worth a try.

i had this issue once and it was because of somehow the uids for the apps got messed up. a wipe should fix this in most cases. but for me it went like ur issue. i almost event went back stock. then i looked into it and found that in my packages.xml file the the uids were all messed up. i had multiple uids and certs for the apps i was having issues with. so what i did was pulled the packages.xml from the device and erased the apps i was having issues with. then pushed it back and rebooted. that cleared the issue. so if i were u i would research that. do a google search on it. then if it doesnt work do the ruu and reroot. good luck man. i know how u must be feeling. i was there

toastcfh said:
i had this issue once and it was because of somehow the uids for the apps got messed up. a wipe should fix this in most cases. but for me it went like ur issue. i almost event went back stock. then i looked into it and found that in my packages.xml file the the uids were all messed up. i had multiple uids and certs for the apps i was having issues with. so what i did was pulled the packages.xml from the device and erased the apps i was having issues with. then pushed it back and rebooted. that cleared the issue. so if i were u i would research that. do a google search on it. then if it doesnt work do the ruu and reroot. good luck man. i know how u must be feeling. i was there
Click to expand...
Click to collapse
Actually, the fix was much simpler. I wiped the SD ext partition and just did a Recovery Wipe. It went back to stock modded rom that remained rooted. I then used Titanium to reinstall my apps with data and then MyBackup to get back some settings such as my scenes, etc. and all was good. Took all of 30 minutes to get my Hero back up and running in better condition than before.
Thanks all for the assists.
Ceger

com.android.phone
com.android.phone
i am facing this prob on cyanogen mod10....when ever i reboot my optimus 2x....i face this damn problem
help plzzzzzzzzzz.....!!!!!

[Q] ACS force closing Logs Provider on boot

I'm running the latest version of ACS, and I keep getting a force close loop for "com.sec.android.provider.logsprovider", when I boot. Meaning I tap force close, and it comes right back, giving me no access to my phone. This is after two crashes (using the phone then it turns off). Does anyone have a suggestion? My father's Evo did this too, and he had to scream at Sprint before they'd swap the phone, but it's working fine now. I have the insurance thing on my plan, should I try that? If so, would I have to use Odin first?

Did you try to restore a backup with titanium backup??? I would boot to clockwork recovery and try to fix permissions by going to advanced in the menu.

Already done. I wiped user settings or whatever too. I'm now trying to reflash ACS and it says can't open /sdcard/foo/bar/syndicatefro110-standard-signed.zip (bad) could it be my sdcard? Does Sprint cover those under my hardware thing? I'm using ext4 afaik.

Im not sure if the cover the sd card I want to say no unless it is under a month old. However I wouldnt bring the phone in like that I would odin to a stock unrooted rom. Try to recopy the acs rom to the root of your sd card and then wipe data/factory reset 3 times in clockwork and then try to reinstall the rom.

I've been having issues on all my roms, so I'm thinking it could be my sd card. I'll bring it in as a last resort. Don't want to Odin if I can avoid it. Thanks for the help.

the logs provider has to do with mms and call logs and the sd card shouldn't affect it since it is a system app data/data/com.sec.android.provider.logsprovider. Did you try to clear the dalvik in advanced within clockwork???

That's crazy, I'm having the same exact problem. I was running the latest ACS fine for weeks and then I just rebooted it and BAM, 'Force closes' like crazy!
I reformatted, cleared all cache and factory reset to no avail. I still kept getting the same things pop up. I finally installed it through the zip file the 3rd time and somehow iit's working fine. I lost all my apps and evidently they didn't back up to my google account.
I'm too scared to reboot myphone now since that's what seems to trigger the problem.
Anybody know the source of the problem?

Curious if your getting any oneDram errors in dmesg? Seems like you guys are starting to have those odd errors were seeing in the Bonsai 4.1.0 beta.
Sent from Bonsai 7.0.3

I don't think i saw a oneDram error message, I remember seeing force closes for most of the services or processes that usually run in the background like phone and DRM service.
The persistent force close message that kept popping up was the logs.provider one.

This problem is currently happening to me now
I'm to lazy to fix it now though by the end of the week I'll do something
This happened to me while I had very bad/varying signal
(0-2 bars on a six bar scale)
And low battery
(40%ish)
I clicked on my email app and while it was loading I locked my phone and walked toward a window for better signal
When I looked back at my phone it rebooted by it self and everything is force closing like email and messaging.
Sent from my SPH-D700 using XDA Premium App

Yeah that's very similar to how out started with me too. Actually it might be exactly how it started.
Please let us know what you find out, because I've actually had this problem once before with an ACS rom.

I had my phone do this the other day with the logs provider. Reinstalled the rom (ACS Latest) and the issue went away...
Brother has been having the same issue for weeks on his epic too. He was running Bonsai 4.0.1 getting the same force closes, only his started first when he tried to open his mms app... He installed the latest ACS to see if it was Bonsai, about an hour later got the force closes again until he had an endless loop again.
We checked our memory blocks just for giggles and noticed he has 3 bad blocks while i have 11... cant be the issue...
He would get those force closes on EB13 and DK28 too.
We always do the 3x 3x 3x dance in clockwork before installing a rom too...
Dont know if this info helps or not. He thought about going stock and hitting up a Sprint store today and taking out an insurance claim....

Sorry I missed this thread.
Here's what I want you guys to do.
Back up your sdcard to your pc. ( just the files you wanna save.
Format your sd card with your phone
put the rom zip on your sdcard
Back up everything with your favorite back up program. titanium or mybackup root.
Reboot into cwm make sure it's 3.0.0.6
Wipe data, cache, dalvik 3x's ( don't cheat )
Flash your rom.
Boot your phone.
Restore your back up from your backup program. ( apps only no data )
Reboot into cwm again.
This time only wipe cache and dalvik 3x's ( no cheating )
Reboot and you should be good to go
Sent from my SPH-D700 using Tapatalk

^ This is a guaranteed solution to any unexpected FC problems.

k0nane said:
^ This is a guaranteed solution to any unexpected FC problems.
Click to expand...
Click to collapse
I wish it was, but it isn't a guaranteed solution. It might work 99% of the time.
Sent from Bonsai 7.0.3

Top Nurse said:
I wish it was, but it isn't a guaranteed solution. It might work 99% of the time.
Sent from Bonsai 7.0.3
Click to expand...
Click to collapse
I said for FCs, not bricks.

I'm having the exact same problem with the same ROM. The other day it froze after I took a picture and wouldn't respond. Had to do a battery pull after which I was stuck in an endless boot loop.
Tried just reflashing the ROM from SD and no dice, then cleared all caches 3 times and reflashed and I had a working phone again.
Then about 10 minutes ago I was using the phone and it shut down out of nowhere, after that booted back up with a tone of force closes and now the log provider force close won't go away. I'm just going to switch ROMs cause this is ridiculous.

No need to do that. The solution for freezing is excrutiatingly simple - and if it only freezes when you're in the camera, you need only format your SD card.
Do that, wipe data, and reflash, and everything will work 100% perfectly.

i had this issue more than once. and any kind of restoration of a backup made after the fc started resulted in continued fc's. i had to start fresh no backup and restore.

darksideauto said:
i had this issue more than once. and any kind of restoration of a backup made after the fc started resulted in continued fc's. i had to start fresh no backup and restore.
Click to expand...
Click to collapse
As expected - Nandroid bad data, and your bad data will remain. Use MyBackup Root for that.
Just take a Nandroid backup and restore it when you're running properly - or use the zip in the development section to turn journaling on. No problem.

Titanium backup Problem

So when I open TB It does all the stuff that it always does and then after like 2 secs my phone just reboots :/ This started happening after I wiped dalvik cache, atleast I think it did. I tried uninstalling it and re-installing frtom market but still the same problem :/

Really need help!

try re-flashing your ROM with clockworkmod

Go to manage applications and open TB. then clear data and cache. May be solved. Worth giving a try before installing new rom.
Even try uninstalling and re-installing.
Sent from my HTC Wildfire using XDA App

Maybe OC?
I had problem with rebooting buzz while using TB. Everything back to norm after restoring stock cpu freq.

None of the above worked, so guess I'll just have to flash newer nightly and see if it works..

[Q] My Epic4G w/Syndicate Frozen keeps getting Swype/MMS errors

Many months back I did my first rooting of my Epic 4G and I installed the Syndicate Frozen Rom version 2.1.1. Kernal version 2.6.32.9 and Build number Twilight Zone v1.1.1 - Hajime-taisho.
Lately I get this when the phone rebooted:
su binary outdated
When I tried to update it says the updater is incapable of updating my binary since it is installed in /sbin.
That was fine for a while but a few days later I am getting all these popups that say "Sorry! The application Swype (process com.swype.android.inputmethod) has stopped unexpectedly. Please try again. Then gives a force close button.
The MMS process also pops up and several others. I cleared some of the caches last night like I read to do here and it worked over night but this morning it is back and making the phone unusuable.
Tried to go to into CMR and clear the caches there and reboot but that didn't help.
Any ideas of what I can do? Can I reflash the rom without losing all my data?
Thanks for any help you can provide.
Note: Also getting this gapps error. And the phone is just rebooting on its own.

You need to upgrade to the newer superuser. Maybe try going to the market and getting it, or someone here may have the apk for you.

Went to the Market and downloaded the SuperUser Update Fixer and it said it didn't have anything to fix. I updated Superuser, ran the update fix and I am still getting that su binary outdated message. And my phone keeps rebooting.
Another error I am getting is an "acore" process needing a force close too.

Did you clear data in Google Framework Services?
Sent from my SPH-D700 using XDA App

kennyglass123 said:
Did you clear data in Google Framework Services?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Thanks just tried that but still not working. Getting all these force stop windows from acore to mms to gaaps and swype and then it reboots.

Then you are left with Factory data reset and restoring apps from the mrket so you don't restore any corrupted data. Make sure when you get a good working phone again to flash the journal on script.
Sent from my SPH-D700 using XDA App

Hmmmm. OK. Should I do a backup in CMR? I am in the process of doing a Titanium backup right now.
Do you think I should update the ROM or just reflash the one I had before?
Not sure what flash the journal on script is.

ryan4sc said:
Hmmmm. OK. Should I do a backup in CMR? I am in the process of doing a Titanium backup right now.
Do you think I should update the ROM or just reflash the one I had before?
Not sure what flash the journal on script is.
Click to expand...
Click to collapse
Your choice but updated rom* never hurts ..
*/ F u autocorrect

Something had to be corrupted. I flashed Syndicate Frozen ROM 1.2 and a new kernal and was still getting those errors. So I had to do a backup, wipe the phone and then reinstall and that fixed everything. I reinstalled most of the apps and so far no more errors. Thanks for the help!

"android is upgrading" on every boot.

Hey Guys, anyoen have any clues on this?
All I did was swap out my boot animations.
On every boot the "Android is upgrading - Starting apps" popup
Boot time has not changed as my startup manager shows a consistant 34-40sec boot,
I even extracted the original image and reinstalled all the original boot anims.
Uninstalled xposed framework, Wanam,
uninstall titanium,
cleared cache via recovery..
Any ideas? Its annoying.
Thanks!

deathshead said:
Hey Guys, anyoen have any clues on this?
cleared cache via recovery..
Click to expand...
Click to collapse
You're getting that message because its rebuilding your cache on boot.. when you clear it in recovery, that's normal behavior.
Getting it every single boot, now, that sounds like there is a problem.. I would check for something clearing the cache besides you doing it manually (unless you are doing this every time you get that message on boot), worst case scenario flashing the stock odin file in General should clear it up

Did you fix permissions and ownership on the new boot ani? Use Jrummys root browser and check both of those.
Sent from my SM-N900V using Tapatalk

Finally figured it out!
What a pita. Reflashed via Odin and started
Installing all my stuff.
The app that caused this out of all the system app mods I have running was the transparent accuweather widget nodded apk. I forgot to Delete the corresponding odex when i installed it. DUH!! all Self inflicted.
All good to go now.
Thanks guys.

deathshead said:
Finally figured it out!
What a pita. Reflashed via Odin and started
Installing all my stuff.
The app that caused this out of all the system app mods I have running was the transparent accuweather widget nodded apk. I forgot to Delete the corresponding odex when i installed it. DUH!! all Self inflicted.
All good to go now.
Thanks guys.
Click to expand...
Click to collapse
Thank you very much. I was having the same problem ever since I installed LG G2 keyboard on my G Pro F240L running G2V5. It was just a 3 second message at start but still bugged me.
I deleted the odex files now for the keyboard and its theme files. Rebooted about 5 times to check. Keyboard still works, startup upgrade message is gone. Didn't have to reflash ROM or clear any cache. Great solution.

NeoMagus said:
You're getting that message because its rebuilding your cache on boot.. when you clear it in recovery, that's normal behavior.
Getting it every single boot, now, that sounds like there is a problem.. I would check for something clearing the cache besides you doing it manually (unless you are doing this every time you get that message on boot), worst case scenario flashing the stock odin file in General should clear it up
Click to expand...
Click to collapse
Hyperdrive It does that it is normal but does not actually go through the apks.