Database Users

Paying googles Equiptment Recover Fee, how??

Ok i am just going to stay on my EM+ without the discount but I made the mistake of choosing the subsidy by opening a new line.
anyone know if I can just cancel that new line that I opened and just pay the other 350.00 off. i know google has the equipment recovery fee so how does that get charged?

Unfortunately since these phones are purchased through a "3rd party" (i.e. Google rather than directly from T-Mobile) they get you coming and going. Two different parties have a piece of you now. Google charges a fee because the subsidy they would have gotten for your contract gets pulled and they need to recoup the money. T-Mobile then charges a cancellation fee as a standard practice for you walking out on all that revenue you had "promised" them in the contract. I think it is $350 to Google and another $200 to T-Mobile.
If you are within 14 days (or 30 days in California) then you can return it and buy an unsubsidized full price version. You'll get your money back and won't be charged any subsidy recovery fees or contract cancellation fees, but you will have to pay for cell phone usage during the time you had it.
Also, you can always try to talk to T-Mobile and they may be able to waive the cancellation fee to convert your EM contract into an EM+ account without you having to go through the entire process. It would still trigger Google's "equipment recover fees", and it would again help if you were within the "buyer's remorse" time frame, but it might avoid having to do the whole return and configure a new phone process. In either case it will depend a lot on your begging^H^H^H^H^H^H^Hnegotiation skills...

I signed up yesterday so cant I just cancel that line from t-mobile with no charge then just pay google the other 350?

If you signed up yesterday then just return the phone. You have 14 days to do that (30 in California) for a full refund minus $45. Do that and then re-order without a subsidy. It's cheaper.

Yea that was my original plan but wouldnt it technically be the same price without all the wait?
I paid $180.00 then decided i didnt want the contract so cancel that and pay google the $350.00 to make it $530.00 total.
EDIT- I should clarify I already have the EM+ plan and added a line. I want to keep the EM+. Just cancel the new line I opened.

Just cancel your new tmo plan - there will be no charge from them since you signed up yesterday. Once google catches that you cancelled and didn't return the phone I would imagine they would just charge you the $350 on the credit card you used originally to pay.

thats what I was thinking as well. I sure wish google had a phone center set up for the nexus so I could just call and have them take it out now. So four weeks down the road I get a charge.
Do you guys think that it would be the 14days that you have to return it. After the 14 days if they check and see its canceled would they charge me then?

I purchased on subsidy and then switched to the EM+ and haven't yet been charged, and I got it on the first day. So, I'm not exactly sure when they will charge the remainder.

yikes! hopefully they do it in a reasonable time frame. guess I will just be sure i have that 350.00 in there at all times.
That was a few days over 14 for you. I was sure it would at least come out by then.
Maybe because you didnt actually cancel your contract you found some sort of loophole?

Ok so I Spoke to a t-mobile rep and said that you have to return the phone to google first, then I can cancel the contract. Darn, looks like im going to have to do it the long way, ship back and wait then buy unsubsidized :-(

Orangeandblue302 said:
Yea that was my original plan but wouldnt it technically be the same price without all the wait?
I paid $180.00 then decided i didnt want the contract so cancel that and pay google the $350.00 to make it $530.00 total.
EDIT- I should clarify I already have the EM+ plan and added a line. I want to keep the EM+. Just cancel the new line I opened.
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The Google terms say that "this is just an equipment recovery fee" or something like that and go on to say "your provider may also charge you a cancellation fee". Check on that because the $350 is just what you pay Google, but T-Mobile can also charge you.
It may be that they don't, the Google terms don't say that they definitely will, they just say that their charge is independent of any cancellation charges, so don't assume that the $350 is the only charge you might pay...

flarbear said:
The Google terms say that "this is just an equipment recovery fee" or something like that and go on to say "your provider may also charge you a cancellation fee". Check on that because the $350 is just what you pay Google, but T-Mobile can also charge you.
It may be that they don't, the Google terms don't say that they definitely will, they just say that their charge is independent of any cancellation charges, so don't assume that the $350 is the only charge you might pay...
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well its a new line so I can cancel within 14 days with no charge. I discussed this with a Rep and I pretty much just have to send it back, cancel the added account, get my refund and then buy it unsubsidized so I can stay on my EM+ plan.

Call T-mobile and cancel the line
Since Google sold you the phone, just call T-mobile and cancel the line. If they say that you have to send the phone back just tell them you already returned it to Google. ( normally when you buy a phone from a t-mobile store with the subsidy and contract, you have to return the phone before you can cancel the account). Because the handset return is not going through T-Mobile they have no way of tracking the return to Google.
I am not sure how long it will take Google to charge your account, I would assume it will be fairly quickly after the 14 days or cancellation but it could be months. If Google is waiting on T-Mobile to pay them the commission for activating your new line it could be months. T-Mobile commissions are paid to 3rd party dealers a month behind. Google gets paid for your activation in February if you activated in January. Because of that it may take a while before you get charged for not keeping the new line. This is also why you have to keep the new line for 120 days, that is the charge back period for 3rd party dealers with T-Mobile (if you cancel within 120 days, Google looses the money from T-Mobile)

Just to clarify... if you cancel a new T-mobile line within the first 120 days, Google will charge their ERF. They have your credit card on file and you agreed to letting them charge it again if you cancel.

Purchasing Question

Ok here is a dumb question. I currently have a G1 under contract and am considering getting a N1. Since I am on a cheap family plan I don't want to get the $80/mo plan that is the only option. It is cheaper for me to pay the $566 (after tax) and get the unsubsidized phone.
However...
I was looking at something today. If I sign up for a new line as a new customer (the family plan is in my wife's name) the phone is $180. Sure I am stuck with the 80/ mo bill. But here is my thought. The phone has a 14 day return policy. After that I am stuck paying the $200 termination fee. It would be cheaper for me to get the phone that way.
I pay $180 (plus tax) + $80 for the first month = $260 Plus taxes
After the 14 day return period call T-mobile, cancel and pay the $200 termination fee.
That would mean the phone would only cost me about $460 (plus taxes) not $566. Then I could just move my sim from my G1 over to the N1 and keep using it.
What am I missing here? It looks like it is a cheaper option to get the same thing. The only thing I can think of missing out on is the insurance. I can't imaging it would do anything with my warranty because I still own it and I am buying from Google.

youre missing the fact that if you cancel your 80$ plan before 120 days, google will charge you the difference between the unsubsidized phone (unless you send the phone back). meaning 529 - 180 = 349$ in addition to the early termination fee and maybe even 80$ for the first month.
Straight from google terms of sale:
Maintaining Carrier Service
If you choose to enroll in a carrier’s wireless service plan, you must agree to the carrier’s terms and conditions, which will be presented during the enrollment process.
If you do not wish to keep the wireless plan, it is your responsibility to contact the carrier to cancel your wireless plan account. You should contact the carrier directly regarding any activation fees, monthly usage costs, taxes, and/or early termination fees that may be owed.
You agree to pay Google an equipment subsidy recovery fee (the "Equipment Recovery Fee") equal to the difference between the full price of the Nexus handheld device without service plan and the price you paid for the Nexus handheld device if you cancel your wireless plan prior to 120 days of continuous wireless service. For example, if the full price of the Nexus handheld device without service plan was $529 USD and the price you paid for the Nexus handheld device was $179 USD with a service plan, the Equipment Recovery Fee you pay will be $350 USD in the event you cancel within the first 120 days of carrier service. The Equipment Recovery Fee is equal to the line item in your confirmation email setting forth the discount on the full priced Nexus handheld device related to your carrier service plan activiation. You authorize Google to charge the Equipment Recovery Fee directly to your credit card, or other payment method used to purchase the Nexus handheld device, upon cancellation of your wireless plan. You will not be charged the Equipment Recovery Fee if you return your Nexus handheld device to Google within the 14 day Return Policy period as set forth below.
You agree that the Equipment Recovery Fee is not a penalty but is for liquidated damages Google will incur as a result of such cancellation. These damages may include, but are not limited to, loss of compensation and administrative costs associated with such cancellation or changing of wireless service provider(s), market changes, and changes in ownership. Please note that the Equipment Recovery Fee is imposed by Google and not your chosen carrier and is in addition to any early termination fees that may be charged by your chosen carrier in connection with termination of your wireless plan prior to fulfillment of your chosen carrier’s service agreement term.
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melterx12 said:
youre missing the fact that if you cancel your 80$ plan before 120 days, google will charge you the difference between the unsubsidized phone (unless you send the phone back). meaning 529 - 180 = 349$ in addition to the early termination fee and maybe even 80$ for the first month.
Straight from google terms of sale:
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OK thanks. I hadn't seen that. I figured I must be missing something in what I was looking at.
I had read the T-mobile Terms and Conditions of Service but didn't see the link for the Google Terms of Sale which was further down on a separate link.
That helps. I couldn't figure out why others hadn't bought their phone in this manner as it would save almost $100. I figured I couldn't be the only one that thought of this. Google thought of it as well. Oh well I will most likely just go with the $566 route. I am just waiting now to find out what I got for a bonus from work.

cheaper way to go
Hey, your absolutely right. I actually did something similar to get the G1 in the begining. The only difference is that if you have a warranty issue that needs replacement you have to ship your phone to the manufacturer direct they will look at it and if the issue isnt caused by the EU then they fix or replace the device. Whole process takes about 5 days. Iff It is an issue that you created they call you with a repair estimate. On the off chance you decide not to fix your phone then they charge you a 28 dollar fee for looking at the phone and return shipping. Hope this was helpful.
Not sure about the subsidized charge. I wasn't charged one.

michael.guildjr said:
Hey, your absolutely right. I actually did something similar to get the G1 in the begining. The only difference is that if you have a warranty issue that needs replacement you have to ship your phone to the manufacturer direct they will look at it and if the issue isnt caused by the EU then they fix or replace the device. Whole process takes about 5 days. Iff It is an issue that you created they call you with a repair estimate. On the off chance you decide not to fix your phone then they charge you a 28 dollar fee for looking at the phone and return shipping. Hope this was helpful.
Not sure about the subsidized charge. I wasn't charged one.
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someone only read the first post ...

I remember when people got up-in-arms over Google charging the subsidy difference alongside the early termination fee. I think it's the only thing they can do that makes sense...

Noob here
melterx12 said:
someone only read the first post ...
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yeah.... the only thing I can say about this is that the G1 is made by HTC and not Google so that is why my comment is most probably wrong. I used to work for VZW and T-mo though and know that the Fees that can be charged and the ones that are are not necessarily the same. It does make sense that Google would charge a subsidary though.

How to get N1 for $372.00

ok here goes just bought the phone and got it for $372.00. i checked with t-mobile and google twice. U have to set-up a new line and buy the phone for $179.00 and then cancel with-in 14 days (buyers remorse period). then u keep the phone and pay the new EFT fee of $150.00. the phone comes out to be $372.00 bc those cheap ****s tax you on $529.00 not $179.00. but i have checked with tmobile and google this works i even told them what i was going to do. i am on a family plan but it is in my dads name that is why i am able to setup an account in my name. hope this helps

KROMO50 said:
ok here goes just bought the phone and got it for $372.00. i checked with t-mobile and google twice. U have to set-up a new line and buy the phone for $179.00 and then cancel with-in 14 days (buyers remorse period). then u keep the phone and pay the new EFT fee of $150.00. the phone comes out to be $372.00 bc those cheap ****s tax you on $529.00 not $179.00. but i have checked with tmobile and google this works i even told them what i was going to do. i am on a family plan but it is in my dads name that is why i am able to setup an account in my name. hope this helps
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You sure you don't have to return the phone to T-Mobile? Subsidized phones have to be returned or the ETF has to be paid to the carrier (plus google's $150 equipment recovery fee) if the contract is canceled. Feel free to try it, but I would suspect you get charged for the phone.

http://forum.xda-developers.com/showthread.php?t=622306

I like how they're "cheap ****s" yet you're the one trying to scam them out of getting the full price of the phone

@seanhassars
Nice! haha
But yeah you won't get the phone for $372. If you could everyone would be doing it. And next time use the search, you'll find plenty more people like yourself.

cymru said:
@seanhassars
Nice! haha
But yeah you won't get the phone for $372. If you could everyone would be doing it. And next time use the search, you'll find plenty more people like yourself.
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Cheap ****s?

Well I just talk to t-mobile once again and they insured me that if i cancel my service within 14 day i will not pay anything. And Google will only charge me the $150 called and made sure of that as well. Also T-mobile noted my account about what is going on. But when i say cheap ****s ha ha i mean you can not upgrade to the phone on a family plan and they are also taxing me on the retail price instead of the purchase price. I will let u guys know what happens

mods should lock this thread...

KROMO50 said:
Well I just talk to t-mobile once again and they insured me that if i cancel my service within 14 day i will not pay anything. And Google will only charge me the $150 called and made sure of that as well. Also T-mobile noted my account about what is going on. But when i say cheap ****s ha ha i mean you can not upgrade to the phone on a family plan and they are also taxing me on the retail price instead of the purchase price. I will let u guys know what happens
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If you said "I plan to get it, then cancel, and then use the phone on my family plan" then that would make sense as they have already been helpful for people who are trying to get these phones on their family plans at less than full price - though I think there are possibly even cheaper ways of doing it that don't involve paying another $150 to Google.
If you said "If I cancel within 14 days will I pay anything?" then they may have said "No" assuming that you would be returning the phone to google which are the standard terms of cancelling under the buyer's remorse clause.
But, did you call T-Mobile and say "I am going to order this phone, then cancel the contract within 14 days and I will *not* be returning the phone to Google"? If so, then they should have told you that they will charge the $200 unless you return the phone.
The entire reason Google dropped the "equipment recovery fee" from $350 to $150 was because of this $200 that T-Mobile collects from you. You can avoid both by returning the phone within 14 days. You can avoid neither by cancelling and keeping the phone, no matter what the time frame is.

Hey flarbear i told tmobile that i am not returning the phone, and they said that they have nothing to do with the phone bc i bought it form Google not them. I mean i have called them 4 times to make sure of this. I don't understand why everyone on this site is getting mad about this if this works it is good for all. also in the term of sale it says to connect the provider to get their termination fee and i am going by that.

I got mine for $330 because I have my own plan and don't live off my parents.

Just saying, what you're planning on doing constitutes fraud. Something that is a rather serious offense, and if found out could lead to much more than that extra ~$140 that you're "saving". Also, as part of buyers remorse, you must return the phone in order to qualify. And even if Tmo isn't selling you the phone directly, a partner is. And since Tmo is the subsidized partner, they're even more willing to charge you extra fees since they make money off the fees and plans, not the phones.
On a different note, if they are truly, without confusion, maliciously deceiving you, then its a whole different ball game.
ps. Your horrific English may have also confused them.

Actually its not fraud. Everything he is doing is totally legal.
It may be against the spirit of the deal google/T-Mobile are offering, but there is absolutely nothing illegal about it. Which part would you say is illegal and which law specifically would relate to it?
It would be fraud if he were buying the phone and saying it was stolen when it wasnt. I would be fraud if he lied to T-Mobile and said that the phone was broken and that's why he is cancelling. In this case he has a right to pay the ETF and terminate early as per the terms of the sale. He is not obligated to disclose why, or even enter into the sale more inclined to keep it than not.

Google charges you a recovery fee if you don't return the phone. That brings you above the price of buying it unsubsidized.
I assume you'll be cancelling your credit card or whatever payment you made with it.
Way to go thief.
google's terms of sale said:
For example, if the full price of the Nexus handheld device without service plan was $529 USD and the price you paid for the Nexus handheld device was $179 USD with a service plan, the Equipment Recovery Fee you pay will be $350 USD in the event you cancel within the first 120 days of carrier service.
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179 + 350 = 529
Then you have t-mobile fees for not returning your device after being "unsatisfied".
tmobile said:
4. Cancellation and Returns. You can cancel your Service without paying an Early Termination Fee if you cancel WITHIN 14 DAYS of activating a new line of Service (30 days if you activate in California; other states may differ "“ ask your sales representative) ("œReturn Period"). You remain responsible to pay for the Service and all charges, fees and taxes incurred through the date of cancellation. To cancel during the Return Period, you must return to the store where you activated (or, if purchased online or by phone, follow the return instructions in the package), and return any Device you acquired at the time of activation. To receive a refund of the purchase price of your Device (less rebates received and shipping costs), you must return it (with original packaging and all contents) within the Return Period in undamaged condition and good working order to the place of purchase. You may be required to pay a restocking fee. If you do not comply with store policy, we may elect not to process your Service cancellation or you may be charged the suggested retail price of the Device, (which may be greater than the price you paid), plus any shipping and handling charges. If you activated your Service through an authorized T-Mobile dealer, the dealer"™s return policy may differ from T-Mobile"™s policies.
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Techinally both t-mobile AND google can come after you for the full price of the phone, meaning 529 x2.
Matter of fact, I encourage you to attemp this little theft, I'd love to see real world repercussions.

KROMO50 said:
Well I just talk to t-mobile once again and they insured me that if i cancel my service within 14 day i will not pay anything. And Google will only charge me the $150 called and made sure of that as well. Also T-mobile noted my account about what is going on. But when i say cheap ****s ha ha i mean you can not upgrade to the phone on a family plan and they are also taxing me on the retail price instead of the purchase price. I will let u guys know what happens
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t mobile nor google has any say so on how much tax they want to charge you

I don't understand why you guys are getting mad and attacking his character when you have a problem with his method. He is trying to test out a potential loophole. That is not illegal or fraud, just trying to beat the system.

we have these things called casinos for such endeavors..

While I find the action morally questionable at best, given the changes in Google's terms of sale for the Nexus One it would probably work. You are entering a contract with a premeditated plan to immediately break it to your benefit. It is at the very least a violation of good faith terms but this may or may not be actionable. Even if it is actionable the chances of either party (T-Mo or Google) bothering is not high.
Prior to the changing of the wording there was little doubt you would pay the full price, but they changed the terms due to the outrage at the "double dipping" return fee.

I have no issue with the OP, I just found it rather ironic considering the thread topic that he was upset google had the audactiy to charge him tax on the full retail price and that they were being cheap. I still don't think this would work considering the whole google "if you change/cancel your plan within 120 days you'll be charged the full price of the phone" deal, but if they've changed the wording I say go for it and be the guinea pig.

muncheese said:
Google charges you a recovery fee if you don't return the phone. That brings you above the price of buying it unsubsidized.
179 + 350 = 529
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You should look into this again. Google lowered this fee from the original $350 down to $150. When it was at $350 it was obvious that you would be paying more, but now that they have it at $150 it is no longer so obvious.

for all of you guys who bought your hd2 from radioshack please read this!!!!

"radioshackwireless.com/additionalDetailsDisplay.aspx?AdditionalDetailsID=5500&rebatepopup=true&carrierid=59&phoneid=28045&ReferringDomain=radioshack&ci=&zipcode=33182&eid=&refcode1=RSK_0613_000_ONLINECIRCULAR&refcode2=&oflag=&agent=&uid=85636&macid=2E&viewmode=1"
DEACTIVATING THIS PHONE OR DOWNGRADING FEATURES OR RATE PLAN MAY LEAD TO ADDITIONAL CHARGES
To provide you with significant savings vs. buying in a retail store, the price you paid for your device includes an Instant Savings Discount from this authorized retailer.
By accepting this Instant Savings Discount, you agree to repay $200 of this discount ($300 for smartphones and netbooks) and authorize us to charge your credit card in repayment of this amount if, during the 181 days after your new equipment is activated, T-Mobile notifies us that the services you purchased have been suspended, disconnected, or deactivated, or if you return your purchase outside of the return and exchange provisions of our 30-day Satisfaction Guarantee.
Please note some of the reasons T-Mobile may notify us of a deactivation include if:
You transfer this equipment to another T-Mobile line of service after it is activated
You change your T-Mobile rate plan to a lower monthly service rate than was specifically required at the point of purchase
You deactivate texting/data features that were specifically required at the point of purchase
The new line of service activated with your order is used to replace a pre-existing T-Mobile account

The only reason you would ever have to worry about this is if you did something stupid like remove your data plan! I'm a RadioShack associate, and my store's wireless specialist,and our T-Mobile offers never require anything but the data plan,so there's nothing to worry about!
-------------------------------------
Sent via the XDA Tapatalk App

This is really nothing new, 3rd party "authorized resellers" quite often have always had clauses like this in their contracts. Basically it gives them a means to recoup their lost commissions or other costs if you bail out.
If you go though an authorized reseller your bound not only to tmobile's service contract, but whatever that authorized reseller may bind you to as well. Always read what you're signing.
I remember the 1st cell phone i got long ago though an authorized reseller had something in the contract that if you canceled service and did not return the phone to them, not only would you have to cover tmobile's ETF, you would owe the authorized reseller something like $200 for the phone.

All true, but there's still some users who have been using "the shack" and other 3rd-party retailers (like walmart) to try to get around cancellation fees, etc...because they believe they're not subject to what's mentioned in the OP here.
This would probably help more people if it were posted in egzthunder's sticky thread at the top of this section, where this type of thing is being discussed.

Price Match G2 Policies

Hey guys, just looking for some information on policies regarding price matching/returning a phone for the g2.
I purchased from radio shack about 10 days ago with a new contract. To my disappointment, I found that costco is offering it for much less. If I return the phone to Radio Shack, will I be eligible to get the new contract price at costco? Will Radio Shack or Costco require me to terminate my new contract in order to switch over to costco within the remorse period? I talked to a sales rep at costco and he wasn't exactly sure. I will be going to RS later today but just thought I would get some advice from people before doing so. It turns out RS doesn't price match which gives me even more reason not to do business with them in the future. I'm shocked that they don't see it as necessary to their business to price match in order to keep customers like me who will often find better deals. They have hundreds to lose without price match, less than 100 to lose otherwise...Thanks in advance.

T-Mobile told me that even if they (or wherever you bought it) allow you to return it (Within your remorse period or whatever) it will probably not give you your upgrade back. However if you created a new contract all together I'm not sure. They did also tell me to be careful about indirect dealers as their contracts can be more stringent than t-mobile's are.

Adam5400 said:
T-Mobile told me that even if they (or wherever you bought it) allow you to return it (Within your remorse period or whatever) it will probably not give you your upgrade back.
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When I returned my G2s under the buyer's remorse period, the Retentions agent made sure the upgrade eligibility on both lines was reset. She then confirmed we haven't done a handset upgrade through T-Mobile in over 4 years now.

you have 14 days to cancel you contract and return your phone. you should not have any problems in doing that.
i got mine at costco, and was thinking about returning it, and geting it from T-mobile store (don't ask why ), they told me that could be done with no problem.

I know I can return it after 14 days. My question is, if I purchased and returned from one store then decided to purchase the phone from another company, will I have to sign up for a new contract all together? Or does t-mobile hold on to the new contract I created and still give me the new contract price?

when you return it, cancel everything. so then you go to costco as a brand new customer and get the phone for $150 - mail in rebate, + bluetooth and other crap.

Also, i got mine at costco a week ago at $200, so i had to go back and be there for 2 hours, for them to figure out how i can get my $100 back. So i had to kinda return it and buy my phone back.
Just saying, if anyone is in the same situation like i was. Costco people are willing to give you your $100 back!

spovat said:
My question is, if I purchased and returned from one store then decided to purchase the phone from another company, will I have to sign up for a new contract all together?
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You shouldn't have to. When you returned your phone, everything (upgrade eligibility and rate plan) should be reset to what you had previously before you upgraded.
After returning my G2s, the rep confirmed my upgrade eligibility was reset back to 2006 and my rate plan I was on previously expired in 2008.

pseudoswede said:
You shouldn't have to. When you returned your phone, everything (upgrade eligibility and rate plan) should be reset to what you had previously before you upgraded.
After returning my G2s, the rep confirmed my upgrade eligibility was reset back to 2006 and my rate plan I was on previously expired in 2008.
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You have to specifically speak to loyalty to get that done though, regular reps cannot reset you upgrade like that (They can only make a note on your account). I.E. If you return it, you will have to speak to loyalty to get your upgrade through an indirect dealer, however you can speak to a regular rep and you can then order from T-Mobile. The rep didn't tell me it was impossible to get your upgrade back and then use it through an indirect dealer, just that they were having some trouble with that.

There is actually no way to reset upgrade contract eligibility. Even retention can only note the account. Due to system limitations once an upgrade is processed there is no way to make the system say eligible. The price will have to be overridden by care or retention. Retail stores will not be able to match the full discount again without talking a loss until 22 months have passed again. It sux for everyone but its the only way for now.
Sent from my T-Mobile G2 using XDA App

30 days or so to reset eligibility for 3rd party providers
I had returned a vibrant to a t-mobile store, after failing to obtain an extension on the buyers remorse (gps, retarded file system requiring lag fix, lack of HSPA+, etc)....At the time I was told that my eligibility was correctly reset, etc but online it was clear that my eligibility was not reset...Loyalty told me that it takes at least a month for the eligibility to be available to third party suppliers, and that only customer service (or a store talking to customer service) could override the price before that time....This created a mess with third party sources....Thanks T-mobile....These onerous business practices and policies of T-mobile do not foster customer trust or goodwill, in fact quite the opposite...
I will be keeping the G2, and pray that full root is achieved soon....temp-root is ok for wireless tethering, etc; but not for optimized ROMS....(I can't believe how much smoother the unit seems to run when comparised to galaxy s)

yea u will have to cancel it. but what i was thinking about was, what if you went ahead and opened the new account with costco while ur radio shack created account was still open, then instead of clicking new contract, you click, use existing number (which would automatically force close or cancel your radio shack account) then go return your radio shack phone so you dont get billed for it and keep your number. lol i wonder if that would work hmmmmm....

Thanks T-mobile for your arrogance ....
Thanks T-mobile for your arrogance .... I want to say, this happening to me too.
I will never forget, how you treat me, and never trust T-Mobile in future