Hey guys, just looking for some information on policies regarding price matching/returning a phone for the g2.
I purchased from radio shack about 10 days ago with a new contract. To my disappointment, I found that costco is offering it for much less. If I return the phone to Radio Shack, will I be eligible to get the new contract price at costco? Will Radio Shack or Costco require me to terminate my new contract in order to switch over to costco within the remorse period? I talked to a sales rep at costco and he wasn't exactly sure. I will be going to RS later today but just thought I would get some advice from people before doing so. It turns out RS doesn't price match which gives me even more reason not to do business with them in the future. I'm shocked that they don't see it as necessary to their business to price match in order to keep customers like me who will often find better deals. They have hundreds to lose without price match, less than 100 to lose otherwise...Thanks in advance.
T-Mobile told me that even if they (or wherever you bought it) allow you to return it (Within your remorse period or whatever) it will probably not give you your upgrade back. However if you created a new contract all together I'm not sure. They did also tell me to be careful about indirect dealers as their contracts can be more stringent than t-mobile's are.
Adam5400 said:
T-Mobile told me that even if they (or wherever you bought it) allow you to return it (Within your remorse period or whatever) it will probably not give you your upgrade back.
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When I returned my G2s under the buyer's remorse period, the Retentions agent made sure the upgrade eligibility on both lines was reset. She then confirmed we haven't done a handset upgrade through T-Mobile in over 4 years now.
you have 14 days to cancel you contract and return your phone. you should not have any problems in doing that.
i got mine at costco, and was thinking about returning it, and geting it from T-mobile store (don't ask why ), they told me that could be done with no problem.
I know I can return it after 14 days. My question is, if I purchased and returned from one store then decided to purchase the phone from another company, will I have to sign up for a new contract all together? Or does t-mobile hold on to the new contract I created and still give me the new contract price?
when you return it, cancel everything. so then you go to costco as a brand new customer and get the phone for $150 - mail in rebate, + bluetooth and other crap.
Also, i got mine at costco a week ago at $200, so i had to go back and be there for 2 hours, for them to figure out how i can get my $100 back. So i had to kinda return it and buy my phone back.
Just saying, if anyone is in the same situation like i was. Costco people are willing to give you your $100 back!
spovat said:
My question is, if I purchased and returned from one store then decided to purchase the phone from another company, will I have to sign up for a new contract all together?
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You shouldn't have to. When you returned your phone, everything (upgrade eligibility and rate plan) should be reset to what you had previously before you upgraded.
After returning my G2s, the rep confirmed my upgrade eligibility was reset back to 2006 and my rate plan I was on previously expired in 2008.
pseudoswede said:
You shouldn't have to. When you returned your phone, everything (upgrade eligibility and rate plan) should be reset to what you had previously before you upgraded.
After returning my G2s, the rep confirmed my upgrade eligibility was reset back to 2006 and my rate plan I was on previously expired in 2008.
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You have to specifically speak to loyalty to get that done though, regular reps cannot reset you upgrade like that (They can only make a note on your account). I.E. If you return it, you will have to speak to loyalty to get your upgrade through an indirect dealer, however you can speak to a regular rep and you can then order from T-Mobile. The rep didn't tell me it was impossible to get your upgrade back and then use it through an indirect dealer, just that they were having some trouble with that.
There is actually no way to reset upgrade contract eligibility. Even retention can only note the account. Due to system limitations once an upgrade is processed there is no way to make the system say eligible. The price will have to be overridden by care or retention. Retail stores will not be able to match the full discount again without talking a loss until 22 months have passed again. It sux for everyone but its the only way for now.
Sent from my T-Mobile G2 using XDA App
30 days or so to reset eligibility for 3rd party providers
I had returned a vibrant to a t-mobile store, after failing to obtain an extension on the buyers remorse (gps, retarded file system requiring lag fix, lack of HSPA+, etc)....At the time I was told that my eligibility was correctly reset, etc but online it was clear that my eligibility was not reset...Loyalty told me that it takes at least a month for the eligibility to be available to third party suppliers, and that only customer service (or a store talking to customer service) could override the price before that time....This created a mess with third party sources....Thanks T-mobile....These onerous business practices and policies of T-mobile do not foster customer trust or goodwill, in fact quite the opposite...
I will be keeping the G2, and pray that full root is achieved soon....temp-root is ok for wireless tethering, etc; but not for optimized ROMS....(I can't believe how much smoother the unit seems to run when comparised to galaxy s)
yea u will have to cancel it. but what i was thinking about was, what if you went ahead and opened the new account with costco while ur radio shack created account was still open, then instead of clicking new contract, you click, use existing number (which would automatically force close or cancel your radio shack account) then go return your radio shack phone so you dont get billed for it and keep your number. lol i wonder if that would work hmmmmm....
Thanks T-mobile for your arrogance ....
Thanks T-mobile for your arrogance .... I want to say, this happening to me too.
I will never forget, how you treat me, and never trust T-Mobile in future
Related
ok here goes just bought the phone and got it for $372.00. i checked with t-mobile and google twice. U have to set-up a new line and buy the phone for $179.00 and then cancel with-in 14 days (buyers remorse period). then u keep the phone and pay the new EFT fee of $150.00. the phone comes out to be $372.00 bc those cheap ****s tax you on $529.00 not $179.00. but i have checked with tmobile and google this works i even told them what i was going to do. i am on a family plan but it is in my dads name that is why i am able to setup an account in my name. hope this helps
KROMO50 said:
ok here goes just bought the phone and got it for $372.00. i checked with t-mobile and google twice. U have to set-up a new line and buy the phone for $179.00 and then cancel with-in 14 days (buyers remorse period). then u keep the phone and pay the new EFT fee of $150.00. the phone comes out to be $372.00 bc those cheap ****s tax you on $529.00 not $179.00. but i have checked with tmobile and google this works i even told them what i was going to do. i am on a family plan but it is in my dads name that is why i am able to setup an account in my name. hope this helps
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You sure you don't have to return the phone to T-Mobile? Subsidized phones have to be returned or the ETF has to be paid to the carrier (plus google's $150 equipment recovery fee) if the contract is canceled. Feel free to try it, but I would suspect you get charged for the phone.
http://forum.xda-developers.com/showthread.php?t=622306
I like how they're "cheap ****s" yet you're the one trying to scam them out of getting the full price of the phone
@seanhassars
Nice! haha
But yeah you won't get the phone for $372. If you could everyone would be doing it. And next time use the search, you'll find plenty more people like yourself.
cymru said:
@seanhassars
Nice! haha
But yeah you won't get the phone for $372. If you could everyone would be doing it. And next time use the search, you'll find plenty more people like yourself.
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Cheap ****s?
Well I just talk to t-mobile once again and they insured me that if i cancel my service within 14 day i will not pay anything. And Google will only charge me the $150 called and made sure of that as well. Also T-mobile noted my account about what is going on. But when i say cheap ****s ha ha i mean you can not upgrade to the phone on a family plan and they are also taxing me on the retail price instead of the purchase price. I will let u guys know what happens
mods should lock this thread...
KROMO50 said:
Well I just talk to t-mobile once again and they insured me that if i cancel my service within 14 day i will not pay anything. And Google will only charge me the $150 called and made sure of that as well. Also T-mobile noted my account about what is going on. But when i say cheap ****s ha ha i mean you can not upgrade to the phone on a family plan and they are also taxing me on the retail price instead of the purchase price. I will let u guys know what happens
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If you said "I plan to get it, then cancel, and then use the phone on my family plan" then that would make sense as they have already been helpful for people who are trying to get these phones on their family plans at less than full price - though I think there are possibly even cheaper ways of doing it that don't involve paying another $150 to Google.
If you said "If I cancel within 14 days will I pay anything?" then they may have said "No" assuming that you would be returning the phone to google which are the standard terms of cancelling under the buyer's remorse clause.
But, did you call T-Mobile and say "I am going to order this phone, then cancel the contract within 14 days and I will *not* be returning the phone to Google"? If so, then they should have told you that they will charge the $200 unless you return the phone.
The entire reason Google dropped the "equipment recovery fee" from $350 to $150 was because of this $200 that T-Mobile collects from you. You can avoid both by returning the phone within 14 days. You can avoid neither by cancelling and keeping the phone, no matter what the time frame is.
Hey flarbear i told tmobile that i am not returning the phone, and they said that they have nothing to do with the phone bc i bought it form Google not them. I mean i have called them 4 times to make sure of this. I don't understand why everyone on this site is getting mad about this if this works it is good for all. also in the term of sale it says to connect the provider to get their termination fee and i am going by that.
I got mine for $330 because I have my own plan and don't live off my parents.
Just saying, what you're planning on doing constitutes fraud. Something that is a rather serious offense, and if found out could lead to much more than that extra ~$140 that you're "saving". Also, as part of buyers remorse, you must return the phone in order to qualify. And even if Tmo isn't selling you the phone directly, a partner is. And since Tmo is the subsidized partner, they're even more willing to charge you extra fees since they make money off the fees and plans, not the phones.
On a different note, if they are truly, without confusion, maliciously deceiving you, then its a whole different ball game.
ps. Your horrific English may have also confused them.
Actually its not fraud. Everything he is doing is totally legal.
It may be against the spirit of the deal google/T-Mobile are offering, but there is absolutely nothing illegal about it. Which part would you say is illegal and which law specifically would relate to it?
It would be fraud if he were buying the phone and saying it was stolen when it wasnt. I would be fraud if he lied to T-Mobile and said that the phone was broken and that's why he is cancelling. In this case he has a right to pay the ETF and terminate early as per the terms of the sale. He is not obligated to disclose why, or even enter into the sale more inclined to keep it than not.
Google charges you a recovery fee if you don't return the phone. That brings you above the price of buying it unsubsidized.
I assume you'll be cancelling your credit card or whatever payment you made with it.
Way to go thief.
google's terms of sale said:
For example, if the full price of the Nexus handheld device without service plan was $529 USD and the price you paid for the Nexus handheld device was $179 USD with a service plan, the Equipment Recovery Fee you pay will be $350 USD in the event you cancel within the first 120 days of carrier service.
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179 + 350 = 529
Then you have t-mobile fees for not returning your device after being "unsatisfied".
tmobile said:
4. Cancellation and Returns. You can cancel your Service without paying an Early Termination Fee if you cancel WITHIN 14 DAYS of activating a new line of Service (30 days if you activate in California; other states may differ "“ ask your sales representative) ("œReturn Period"). You remain responsible to pay for the Service and all charges, fees and taxes incurred through the date of cancellation. To cancel during the Return Period, you must return to the store where you activated (or, if purchased online or by phone, follow the return instructions in the package), and return any Device you acquired at the time of activation. To receive a refund of the purchase price of your Device (less rebates received and shipping costs), you must return it (with original packaging and all contents) within the Return Period in undamaged condition and good working order to the place of purchase. You may be required to pay a restocking fee. If you do not comply with store policy, we may elect not to process your Service cancellation or you may be charged the suggested retail price of the Device, (which may be greater than the price you paid), plus any shipping and handling charges. If you activated your Service through an authorized T-Mobile dealer, the dealer"™s return policy may differ from T-Mobile"™s policies.
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Techinally both t-mobile AND google can come after you for the full price of the phone, meaning 529 x2.
Matter of fact, I encourage you to attemp this little theft, I'd love to see real world repercussions.
KROMO50 said:
Well I just talk to t-mobile once again and they insured me that if i cancel my service within 14 day i will not pay anything. And Google will only charge me the $150 called and made sure of that as well. Also T-mobile noted my account about what is going on. But when i say cheap ****s ha ha i mean you can not upgrade to the phone on a family plan and they are also taxing me on the retail price instead of the purchase price. I will let u guys know what happens
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t mobile nor google has any say so on how much tax they want to charge you
I don't understand why you guys are getting mad and attacking his character when you have a problem with his method. He is trying to test out a potential loophole. That is not illegal or fraud, just trying to beat the system.
we have these things called casinos for such endeavors..
While I find the action morally questionable at best, given the changes in Google's terms of sale for the Nexus One it would probably work. You are entering a contract with a premeditated plan to immediately break it to your benefit. It is at the very least a violation of good faith terms but this may or may not be actionable. Even if it is actionable the chances of either party (T-Mo or Google) bothering is not high.
Prior to the changing of the wording there was little doubt you would pay the full price, but they changed the terms due to the outrage at the "double dipping" return fee.
I have no issue with the OP, I just found it rather ironic considering the thread topic that he was upset google had the audactiy to charge him tax on the full retail price and that they were being cheap. I still don't think this would work considering the whole google "if you change/cancel your plan within 120 days you'll be charged the full price of the phone" deal, but if they've changed the wording I say go for it and be the guinea pig.
muncheese said:
Google charges you a recovery fee if you don't return the phone. That brings you above the price of buying it unsubsidized.
179 + 350 = 529
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You should look into this again. Google lowered this fee from the original $350 down to $150. When it was at $350 it was obvious that you would be paying more, but now that they have it at $150 it is no longer so obvious.
I am the primary number on a 3 line family plan and got the Hero in Oct.
I called today and the sprint rep said I was fully upgrade eligible for the Evo at $199. SWEET
I asked if I could pre-order and he said not until June 4rth. I asked about going to BB or the shack and he said that if I bought the phone there, if I have any problems with anything, I need to go back to them for service.
Questions:
Which is better for service, BB or Shack, or Sprint?
I have the $7 warranty from Sprint, can I get that if I buy at BB or shack?
If I do upgrade, do you think my Hero will be eligible for a buy back from Sprint?
Bielinsk said:
I am the primary number on a 3 line family plan and got the Hero in Oct.
I called today and the sprint rep said I was fully upgrade eligible for the Evo at $199. SWEET
I asked if I could pre-order and he said not until June 4rth. I asked about going to BB or the shack and he said that if I bought the phone there, if I have any problems with anything, I need to go back to them for service.
Questions:
Which is better for service, BB or Shack, or Sprint?
I have the $7 warranty from Sprint, can I get that if I buy at BB or shack?
If I do upgrade, do you think my Hero will be eligible for a buy back from Sprint?
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The warranty is applied to whatever phone is on the account, regardless of where you buy it from.
Hmm, looking at the sprint site, it doesn't appear I am upgrade eligible. or I am reading it wrong.
How can I tell if I am eligible?
hmmm...
If I were you, I'd just walk into a Sprint store and speak with the person that looks like they've worked there the longest.
Then, go into a different store and do the same.
Sounds odd, but with Big Red I've walked into different stores and gotten different answers to my questions. Naturally, I made purchases at the stores that provided the answers I wanted
supossedly, according to slickdeals the best cheapest price is available at Sams Club since they give you an instant $40 rebate on new activations. so you could get it for $159 there
Best Buy offers insurance for 10 bucks a month (3 more than sprints 7). The guy told me that if anything happened to it by my fault, i.e. dropping it in in the doodoo station, they would replace it, no questions asked, with no deductible..
you can add the $7 Sprint insurance to your plan at anytime online through your sprint account.
does radio shack have anything like that best buy $10 a month insurance? If i knew about that I may have preordered there instead
notown775 said:
Best Buy offers insurance for 10 bucks a month (3 more than sprints 7). The guy told me that if anything happened to it by my fault, i.e. dropping it in in the doodoo station, they would replace it, no questions asked, with no deductible..
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no deductible is nice. but 36 extra a month. I've had my vogue for 23 months, haven't needed to use the TEP once . . . thinking about going it without insurance at all, but of course, that's when my phone will get stolen month 2
Purchase the Evo through BB but stay with TEP on Sprint (Total Equip Protection) this way your covered in any situation (liquid damage, lost, stolen, damaged beyond repair) and you still get it for $199 with the instant rebate and no mail in rebate that needs 14 weeks to be received ($100 off)
GODZON my hero yeah follow his advise,,,......are u jumping for the the evo Godzon???????????????ur are the best with all those mods??eyecandy
tricknasty said:
does radio shack have anything like that best buy $10 a month insurance? If i knew about that I may have preordered there instead
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RadioShack has a 2 year service plan, $124.99 upfront, no deductible. Cover's normal wear and tear, manufacturers defects, damage from dust, heat, light, humidity, and cold, and corrossion due to moisture damage.
Bielinsk said:
I am the primary number on a 3 line family plan and got the Hero in Oct.
I called today and the sprint rep said I was fully upgrade eligible for the Evo at $199. SWEET
I asked if I could pre-order and he said not until June 4rth. I asked about going to BB or the shack and he said that if I bought the phone there, if I have any problems with anything, I need to go back to them for service.
Questions:
Which is better for service, BB or Shack, or Sprint?
I have the $7 warranty from Sprint, can I get that if I buy at BB or shack?
If I do upgrade, do you think my Hero will be eligible for a buy back from Sprint?
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Click to collapse
If you're the impatient type, remember that BB and the Shack are the only ones where you can preorder and be sure you get one on release day...without a MIR.
Hmm, Sprint CS says I am eligible for the $199 price, but I called Best Buy and they checked and said I am not eligible until Oct.
Guess I will have to wait until June 4rth and order through Sprint. Wonder why Sprint says I am, but Best Buy shows I am not.
Well bestbuy was the way to go but now they have made some changes like making you wait two weeks for a new phone when yours is broke even when you have insurance all its good for is an extra battery
Sent from my HERO200 using Tapatalk
I don't even know if I'm allowed to post this here...
But my name is Kyle, I'm the store manager of a RadioShack in Bellmead, Texas. You can preorder the EVO from RadioShack for a $50 down payment, we give you a gift card with the $50 on it you can use towards the price of the phone, and the company is throwing in $20 for accessories you can use at the time of purchase. Our inventory is being determined by the preorders we sell, so we are guaranteed to have at least that many phones in stock on June 4th.
I have personally had the opportunity to use this phone as part of inter-company training, and let me tell you: every rumor you've ever heard about this phone being fast as all hell is absolutely true. This thing is a beast. I've already pre-ordered mine, and anyone in the area is welcome to stop in the store. I'm not allowed to show anyone or demo the real deal before launch date, but I do have a dummy model that I'll be happy to show, so you can see how the real phone feels prior to launch.
Any questions, PM me. I'll be happy to share any info I got.
notown775 said:
Best Buy offers insurance for 10 bucks a month (3 more than sprints 7). The guy told me that if anything happened to it by my fault, i.e. dropping it in in the doodoo station, they would replace it, no questions asked, with no deductible..
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not true not true
Sporkman said:
not true not true
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yeah dont trust those bestbuy/compusa/circuit city insurance unless its clearly written that its covered if x event happens.
I had a laptop to which the hinges cracked it was supposed to be covered under the protection plan... but they said those cracks were "cosmetic" and refused to honor. yup. A screen detaching from a laptop can be called "cosmetic" as long as it still powers on. >_<
(Won class action lawsuit / settlement against toshiba)
But i will never trust those extra coverage from big chain stores.
nuformzdesign said:
...my name is Kyle, I'm the store manager of a RadioShack in Bellmead, Texas.
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I just posted in your other thread about my RS experience today.
The employee at my local store told me that all the Radio Shacks in the Austin area are completely sold out of gift cards due to the EVO pre-orders! He's not positive if there will be any more by the 4th.
EDIT: I guess I could always drive up to Bellmead and order from you. It's only a little over 100 miles from Austin!
If anyone wants to check their eligibility status you can do so here with out logging in:
https://manage.sprintpcs.com/specialoffers/RebateWelcome.do?id12=UpgradeLanding_CheckUpgradeEligiblity
Today (8/18/2010) T-Mobile has a sale on the Vibrant selling it for $99 (two-year contract, new activations, seems to be an online only thing). I paid $149.99 for this phone; I called in to get a price match down to $99. I was met with success. Hear my story (and hopefully try to replicate).
First I called in and talked to a "normal". I was basically stonewalled and told T-Mobile does not price match. I sort of expected this answer from non-retention reps but was curious anyway, hence why I didn't go to retention right away.
Second, I called in and talked to retention this time. I talked with the rep and explained my situation. He said since I was within my buyer's remorse he could pricematch but In the end he told me he could not price match because this $99 was for new activations only; if it was for upgrades he would have been able to price match.
Third, I called in and talked to retention again. This time I asked how I would go about returning the phone; how I have exchanged the phone multiple times and this handset (third one) still had the GPS, battery, and screen tinting issues (yes, I know that is a common problem among Vibrants); and how I was frustrated that T-Mobile was offering the phone at a lower price than I paid and I was unable to get a pricematch. I said I wanted to return the phone and I would go somewhere else. The retention rep then put me on hold for a couple of minutes while he talked to his supervisor. He returned and told me if I wanted to stay with T-Mobile and not return the phone, he would credit my account $50 for the pricematch. Third time really is the charm.
YMMV. I was able to (eventually) pricematch not only because I was still within buyer's remorse but also because of my past problems with the phone. Good luck to everyone.
I don't get paid until the 2nd. That is when I'll get my Epic. Will the price drop any more than 199.99 you guys think? The trend of the other 2 Galaxies on the other carriers have gone down to 1 cent.
If I buy from Amazon, and it goes down in price within a few days or a week, will Amazon honor a price adjustment? Because if they didn't, can't I just get a refund and then order it again, but just to save the trouble, they will give me a "price adjustment" like any other store, right? Anyone familiar with Amazon return policy? I just want to know, I'll probably research it myself, but its almost certain I'll buy from Amazon, since its the lowest price around.
Also, do they charge the tax? At the Sprint store they charge you the tax of the original price of $500, can I avoid the tax or just be taxed off the 199.99 price? Anyone familiar with purchasing on Amazon please help me with these questions, thanks, and hope all you early birds come on here to notify us of any major issues, etc.
As you can tell, I'm very tight on money, but I can afford the monthly cost of owning the Epic, are there any other ways to save money? One of the 3rd party local Sprint stores told me they can get me 25% off my bill every month for the duration of my contract. How do they do it? Is it a PROMO code they run into the system when I go through them? Is it possible to get this promotion myself through Amazon? Anyone know? Thanks.
Have a good weekend
The price might drop after the release. However since the epic appears to be shipping a few weeks after release I suspect the price won't drop for at least a month or 2. Even if it did, you cannot return and rebuy the phone. This is because if you returned the phone you would need to return it, cancel your sprint contract, and then restart. However there is a 90 day waiting period after canceling before you would be eligible for the new contract phone prices.
As for tax, they don't seem to charge it in many states. However phones may be different. I am not 100% sure on this.
Also I don't know what 25% discount they were refering to for you. Most of those are employer discounts. e.g. teachers get 15% off monthly, sears employees get 25% off, etc. If you are a student you can get 15 or 25% off through studentrate.com and they are still taking phone preorders and though the up front cost isn't amazing, the overall price is $175 for the phone and you get a free car charger or invisible shield I think.
so are you saying if i order thru amazon they won't ship it to me RIGHT AWAY?! Oh gosh, thats a bummer, you're saying I have to wait a few weeks? What about studentrate.com? Are they shipping right away once it hits the 31st??
ben7337 said:
The price might drop after the release. However since the epic appears to be shipping a few weeks after release I suspect the price won't drop for at least a month or 2. Even if it did, you cannot return and rebuy the phone. This is because if you returned the phone you would need to return it, cancel your sprint contract, and then restart. However there is a 90 day waiting period after canceling before you would be eligible for the new contract phone prices.
As for tax, they don't seem to charge it in many states. However phones may be different. I am not 100% sure on this.
Also I don't know what 25% discount they were refering to for you. Most of those are employer discounts. e.g. teachers get 15% off monthly, sears employees get 25% off, etc. If you are a student you can get 15 or 25% off through studentrate.com and they are still taking phone preorders and though the up front cost isn't amazing, the overall price is $175 for the phone and you get a free car charger or invisible shield I think.
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This is false, there is a zero day policy for returning equipt dropping a line and opening up a new line with the same phone I did it about 3 weeks after I got my Evo and got another Evo from a different store since the manager at a Shack wanted to be a douche and not swap out my Evo when it clearly had screen separation issues. I cancelled the whole darn thing and there was nothing he could do about it then got my money back went into a different store and got a new Evo and another line activated at full discount.
ForrelZ said:
This is false, there is a zero day policy for returning equipt dropping a line and opening up a new line with the same phone I did it about 3 weeks after I got my Evo and got another Evo from a different store since the manager at a Shack wanted to be a douche and not swap out my Evo when it clearly had screen separation issues. I cancelled the whole darn thing and there was nothing he could do about it then got my money back went into a different store and got a new Evo and another line activated at full discount.
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That's odd. Entropism I believe, who claims to have been a sprint repair technician and is now a sprint sales consultant said there is a 90 day wait, and the wait it tied to your SSN for when they do a credit check, so if you had a contract with sprint and cancelled it, you'd have to wait 90 days for the full new customer discount. Oh well, the internet is full is misinformation.
ben7337 said:
That's odd. Entropism I believe, who claims to have been a sprint repair technician and is now a sprint sales consultant said there is a 90 day wait, and the wait it tied to your SSN for when they do a credit check, so if you had a contract with sprint and cancelled it, you'd have to wait 90 days for the full new customer discount. Oh well, the internet is full is misinformation.
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Maybe that only applies to people who have been with sprint 30 days or longer. I don't think they would refuse someone who is brand new because they cancelled their initial contract for whatever reason.
Sent from a FRESH EVO using xda app
When I cancelled my Evo in mid-July, I told the Sprint representative handling the cancellation that I was going to wait for the Epic, and specifically asked if the cancellation would be held against me, and he said not at all.
I guess I'll find out for sure on Tuesday!
My guess is that if there is such a rule, it applies to cancellations outside of 30 days while on contract, and perhaps to cancellations off contract as well. In either case, it would appear that the way to get around that is to open the new line first, then cancel the old one. Surely they can't retroactively change the price of the device once you've purchased it, right!
Saw this over at SD. Costco in store and online is offering the G2 for $99 ($150 - 50 rebate) for contract upgrades/renewals as well as new contracts. Comes with an accessory pack (mostly junk but does have a car charger). You can keep your old data plan, from the thread it sounds like it must be a smart phone data plan or you have to get the $30 data plan.
link to the deal
http://slickdeals.net/forums/showthread.php?t=2295259
yeah this is a good deal i work at costco they might tell you you have to change your data plan but just call customer service to change it back after jump on this great offer
I was going to wait until the phone was rooted, but this price is too good to pass up since I'll be a contract extension.
Does anyone know if there's a 14-day return period when you buy online, or if Costco's normal 90-day return period applies? When I spoke to the phone kiosk representative in my local Costco, he said it would be 14 days. But at the Costco wireless website, the FAQ says 90-days.
Efroh said:
I was going to wait until the phone was rooted, but this price is too good to pass up since I'll be a contract extension.
Does anyone know if there's a 14-day return period when you buy online, or if Costco's normal 90-day return period applies? When I spoke to the phone kiosk representative in my local Costco, he said it would be 14 days. But at the Costco wireless website, the FAQ says 90-days.
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from what I understand both are in place. You can return the contract extension for 14days, you can return the phone for a refund for 90days. 90 day refund is great if you have an issue with the phone and want to swap it out for a new one.
SykesAT said:
from what I understand both are in place. You can return the contract extension for 14days, you can return the phone for a refund for 90days. 90 day refund is great if you have an issue with the phone and want to swap it out for a new one.
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OK, thanks, that makes sense. Maybe the Kiosk guy didn't understand what I was asking. I tried to place an order online, but they want me to call customer service ("more info needed"), so I'll try going in to my local store tomorrow.
Efroh said:
OK, thanks, that makes sense. Maybe the Kiosk guy didn't understand what I was asking. I tried to place an order online, but they want me to call customer service ("more info needed"), so I'll try going in to my local store tomorrow.
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Yeah its 14 days to return and cancel the contract but 90 days to exchange the phone for any reason
Definitely returning my G2 to crap shack and going and picking this up at Costco today!
Does anyone know what it costs out-of-contract? Is it still discounted at all?
gravis86 said:
Does anyone know what it costs out-of-contract? Is it still discounted at all?
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I would like to know too
Retail Price $449.99
http://membershipwireless.com/index.cfm/go/shop/do/PhoneDetails/productId/3812
Yep, I believe this is what I was looking for. Originally I was going to wait for the G2 to go BoGo at t-mobile before switching but with this deal I think I'm gonna be there Saturday. Costco Membership just saved me more money!
I'll call customer service tomorrow and tell them I am thinking about returning my G2 and going to Costco to upgrade and see if Tmo will price match costco.
One of my buddies called me tonite, asked about how good the g2 is and he was sold.
He was ready to buy it at Tmob store at 200, I told him about this deal and walmart.
He took off from Tmob and went to Costco and got it asap, Thx to OP and slickdeals!
Just picked this up at the Costco at Pentagon City, VA. Price was 125 after tax (or rather 175, since I haven't sent the $50 rebate in yet). Really the best deal out there for upgraders. I'm glad I waited. Thanks to the op!
-RotorDemon- said:
I'll call customer service tomorrow and tell them I am thinking about returning my G2 and going to Costco to upgrade and see if Tmo will price match costco.
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Anyone have luck with this?
QwertyAccess said:
Anyone have luck with this?
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A while back others have tried that with the vibrant and tmob tells them they will lose their upgrade status if they return it. When costco pulls up your info, the system will show you're not upgradable.
However, if you didnt buy it yet and ask tmob to price match they wont, they will tell you to go ahead and buy it at costco.
SykesAT said:
from what I understand both are in place. You can return the contract extension for 14days, you can return the phone for a refund for 90days. 90 day refund is great if you have an issue with the phone and want to swap it out for a new one.
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Considering that you got the phone for a steep subsidy discount, what does "returning it for a refund" mean here?
You get your $99 back, but then a new phone will cost you full price because you already used your upgrade?
They can switch you to another phone they sell, 1 for 1, for the difference of the subsidized upgrade price? (But only if you do it through them?)
They will refund $449 (their full price for the phone) since they already get their $350 from T-Mobile?
What gets refunded, and what happens to your upgrade status?
Stupid question:
do you have to be a costco member for this deal?
I purchased the phone through a t-mo store and was eligible for an upgrade price. Then I saw this post regarding a cheaper price @ costco. I immediately returned the phone after having it for 3 days. Went to costco and tried purchasing it there and was suprised to find out that I was no longer eligible for the upgrade. I called t-mo rep (Shad) and was informed that I can no longer purchase the phone at a discounted price since I went through the purchase the first time. I tried debating with him as to why I am no longer eligible since I returned the phone and didn't get my full refund if this was the case? I understand not being refunded for the $18.00 upgrade fee for their cost and all but if I lose my eligibility then that is not fair. I challenged him to send me in black & white this rule of theirs and he wouldn't comply. I hung up and called corporate office and was directed to customer loyalty department and explained the issue to Wency and everything went thru perfectly. All she did was price match what costco had and will be shipping it out.
Sorry for the long story (I hope I don't get flamed for this). Just an advice for those who purchased the phone and wanting to return it and call corporate so you bypass the BS you will be going thru like I did.
deviationer said:
Stupid question:
do you have to be a costco member for this deal?
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Yes you have to be a costco member or if you know someone who is.
How long is this going on for??