Hello,
I've started to notice that the glass on my Inspire 4G is making a slight snapping noise and moving a bit sometimes when I press on the corners, almost as if the glass is lifting slightly over time. Once I press the corners, it is fine for a few minutes, then I can do it again, hearing the snapping noises.
I want to root my phone and install RCMix HD, but I don't want to void my warranty if the glass is going to lift off my screen in a few months. Is anyone else seeing this issue?
Other than this and poor battery life, I absolutely love the phone. It's a HUGE improvement over the xdandroid experience on my Touch Pro 2.
Personally I'd get that sorted before you root. Get onto your network, or HTC if you bought it outright. Sounds like a materials defect, either the adhesive or glass. Let us know how you get on.
I believe I kind of have the same problem... but mine is when I press the top right of my screen it makes a clicking noise, I don't see any other movement in the screen it self, but yeah I haven't done anything to cause this issue.
Sent from my Desire HD using XDA Premium App
cashisback said:
I believe I kind of have the same problem... but mine is when I press the top right of my screen it makes a clicking noise, I don't see any other movement in the screen it self, but yeah I haven't done anything to cause this issue.
Sent from my Desire HD using XDA Premium App
Click to expand...
Click to collapse
I ended up replacing mine. The demo unit at the store did the same thing, and mine had gotten to the point where the glass was raised a good 1/16th of an inch. Seems to be a common issue with the Inspires and Desire HD's. I ended up replacing it with an atrix.
Sure hope it doesnt happen with mine Its protected by the otterbox defender though so its always keeping pressure on the phone.
cashisback said:
but mine is when I press the top right of my screen it makes a clicking noise, I don't see any other movement in the screen it self, but yeah I haven't done anything to cause this issue
Click to expand...
Click to collapse
I have exactly the same issue...
Me too guys at the upper right corner..
Had this weird snapping in the top right corner myself. Suddenly all touch input stopped working. Got a replacement screen repair from my carrier.
Sent from my Desire HD using XDA Premium App
Related
Hey all. Just got my desire hd today from carphone warehouse. I love this handset! Best phone I've ever had by a country mile! Only problem is its got something trapped inbetween the screen and digitizer. Looks like dust or a small shard of metal. Really disappointed. I know the desire had this problem but just wanted to know if anyone else has this problem with their hd. It's really annoying as I can't take my eyes of it when using the phone, especially when the screen is on a white background. What do you think peeps, should I return it? , after all I've got it for 2 years.
Sent from my Desire HD using Tapatalk
definitely take it back and get a fresh one, if they don't have any in stock I guess you'll have to be patient, but you can't accept faulty goods.
Yeah, that was my thoughts too. Just don't want to come across ocd! . Love the phone but build quality on these things should be better considering the price of them. Used a hero for the last 18 months and never had any screen issues.
Sent from my Desire HD using Tapatalk
Is it possible to see some pics of that dust under the glass?
Thanks!
BUMP......
Hey guys. Seems most of the posts were deleted during the "clean up". I contacted the mod to get this thread back but it appears half of it is missing. Anyway got my replacement today and It's perfect. Apart from all the known issues!
Sent from my Desire HD using Tapatalk
I got this issue either, and I can't keep my eyes off it!
I propably going back to the shop with it to get a new one, because I just got it a day.
But i'm afraid that they won't see it, because my mother can't see it either.
So maybe I need to ignore it, but will be hard for me
One of the biggest failures of the original Desire in my opinion was the dust that got in under the screen. For an example of the one I sent back with this problem have a look here:
http://www.youtube.com/watch?v=KTF0fFN5Y60
Now I would HOPE that HTC have learned from this and rectified the problem but I have just been looking at the ads on eBay and noticed this in one of the item descriptions:
"The unit i have at the moment has 1 speck of dust under the screen and i am receiving a replacement unit this week, so the one you will be buying will be brand new"
Seems with this and the experiences of users here that HTC have not resolved this problem after all. A HUGE disappointment as there is no way I could put up with this once I know the dust is there even if it's only visible in certain lighting conditions!
I got one small black dot of dust under my glass. Thought it was a dead pixel at first, but its too high for that upon examination.
May take it back since I paid a lot of money for it.
Sent from my Desire HD using XDA App
same i also have just 1 speck at the top right corner, not sure if ill bother replacing, but i do also have a dead pixel at the bottom right corner so its defintely tempting..
I have had many HTC devices over the years and a few have had problems with dust ingress. especially my topaz and c500 where very bad.
The problem was bad sealing around the volume rocker, is this the same problem? or maybe dust has been induced during manufacture of phone?
well mine had dust under the screen from straight out of the box and it wasn't anywhere near the volume rocker
dan ashcroft said:
well mine had dust under the screen from straight out of the box and it wasn't anywhere near the volume rocker
Click to expand...
Click to collapse
presume it was swapped out without any hassle?
i had the same experience. bought a desire z and after a few weeks a lot of dust has accumulated on the top part of the scree. so i sold it and got a desire hd, im not sure if there were two speck of dusts on top of the screen but now there are. im trying to stop being an oc and fidgeting about these things but i am quite disappointed. had 5 htc phones and this is the first time i experienced this. hopefully it wont get worse.
orouborus said:
i had the same experience. bought a desire z and after a few weeks a lot of dust has accumulated on the top part of the scree. so i sold it and got a desire hd, im not sure if there were two speck of dusts on top of the screen but now there are. im trying to stop being an oc and fidgeting about these things but i am quite disappointed. had 5 htc phones and this is the first time i experienced this. hopefully it wont get worse.
Click to expand...
Click to collapse
I'm the same way. I have the smallest piece of dust you could ever see (like half of a pixel). It's actually opposite the volume buttons, and right on the edge where if it was one pixel over to the right more, it would be off the visible screen. You can't even notice it unless you have a pure white background, but I know it's there, and it annoys me. Also after three months with my DHD I just noticed when the screen is on, and I look at the black boarder around the screen (I have to sort of angle it in the light), the right side seems to be off just a bit (there is more screen boarder in between the right side of the screen and the outer black boarder than there is on the left). Like the alignment of the under screen is tilted a bit, but when I have horizontal or vertical lines on the screen, they all line up perfect, and none are cut off like what my eyes would think they would be, so it seems like an optical illusion. Just me and my OCD.
I got my Z on Saturday and I'm generally WELL pleased with it.
My only issue is that when the phone is closed, the top half is not completely tight against the bottom half. When touching the left hand side of the screen the top half of the phone taps against the bottom half, and it's a bit annoying :-(
Does yours do this? My hinge is reasonably tight, so that's not an issue for me.
I did initally put a gel case on it which mitigated the problem ,since the edges of the case sat between the two halves of the phone, cushioning it so the tapping didn't occur - but i've had to take the case off because it meant i had trouble typing on the top row of keys.
I guess if i can find a case that's thin enough on the top half to not interfere with the typing then my problem will be solved...
Sent from my HTC Vision using XDA App
Its the way the phone is designed, they will all be like this.
The "clicking" sound when using the touch screen has been something I have noticed a couple of times in the last week, but its nothing to worry about.
Hmmm, well that sort of reassures me a bit that i don't have a dud. Even still, i have to say i'm a bit disappointed as it detracts from the otherwise brilliant build quality...
Has anyone found a case that clips on, yet is not too thick that it interferes with typing on the top row?
Sent from my HTC Vision using XDA App
This case is very popular and for a good reason - it's really cheap and does the job well (thin/light). Only beef I have with it is that the finish tends to peel off once in a while, but considering the price, well...
http://forum.xda-developers.com/showthread.php?t=814719
Amazon sellers charged too much for shipping so I got it here (check the seller's other items I think he lists it again for cheaper...)
Thanks for that Pickx, i've ordered one of those.
Sent from my HTC Vision using XDA App
So I have noticed a fairly large grouping of dust has collected under my screen on the top left corner. Just wondering if anyone else has run into this and how did you get it taken care of?
Sent from my PC36100 using XDA App
ajk511 said:
So I have noticed a fairly large grouping of dust has collected under my screen on the top left corner. Just wondering if anyone else has run into this and how did you get it taken care of?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Happens to a lot of people including myself. I just deal with it since I can only see it during the day in the sun. You can take it to the spring store and they might fix it for you.
jxr94 said:
Happens to a lot of people including myself. I just deal with it since I can only see it during the day in the sun. You can take it to the spring store and they might fix it for you.
Click to expand...
Click to collapse
...or so you think:
http://forum.xda-developers.com/showthread.php?t=948417
I have recently noticed the same thing in the same upper left corner. I switched from my oversized battery and cover back to the original battery and cover to see if that helps prevent it from getting worse.
brandenk said:
I have recently noticed the same thing in the same upper left corner. I switched from my oversized battery and cover back to the original battery and cover to see if that helps prevent it from getting worse.
Click to expand...
Click to collapse
I've been using a different back as well, for the powermat charger. I wonder if that is what caused it. Well, off to the sprint store I guess. We'll see what they say.
Sent from my PC36100 using XDA App
I have the same problem in the upper-left hand corner. I didn't have an extended battery until today. Completely stock, even got the dust while I had my screen protector on. I do notice that my phone has what I think is called "screen separation". Sometimes when I press down on the screen, it feels strange like it is separated. Hasn't affected the operation of the phone, but it's not too big of a deal for me to take back to Sprint yet. I only notice the dust when the screen is completely black and in direct light, too.
ajk511 said:
I've been using a different back as well, for the powermat charger. I wonder if that is what caused it. Well, off to the sprint store I guess. We'll see what they say.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I actually noticed the dust under my screen about two weeks ago and have not made it to the sprint store yet. Should I even bother going there or are they not going to do anything for me? I have the Total Equipment Protection as well.
I've noticed dust under my screen as well. What sucks is the dust is right on top of the front facing camera ....maybe this weekend I will take it to the sprint store and see what they say.
Yeah I have it too, also have a blown speaker for the 2nd time -______-. I took it in to get fixed and they gave me a new screen (awesome) but forgot to put a earpiece back in. Looks like im just ignoring the 2nd time i got dust under the screen and gonna fix the rear speaker myself, or try to at least.
If they have any displays in stock, they'll replace it on the spot. Just make sure you tell them you want a brand new component. The store I took it too put a display that was all scratched up and nicked on the edges on my phone as if I wouldn't mind. How insulting!
I bought my xoom on launch day and love it but on the left side next to the volume buttons i get a creak sound and a loose feeling like the back cover is loose its right under the volume down button
i looked it up on google and saw someone else have the same problem but im not sure if i get another if its gonna feel the same way
Mine is solid as a rock. I would take it back.
Sent from my Xoom using Tapatalk
I didn't notice having a problem with this either but I'll be double checking it tonight..=)
No such thing with mine.
its right where the back cover and edge of screen meet on the side with volume buttons
i bought it from best buy and there out of stock so i need to wait. luckily i have a 45 day return policy on it
nothing wrong with mine. Very solid
Swap it out. I just checked mine and it is clean and tight.
android_geoff said:
I bought my xoom on launch day and love it but on the left side next to the volume buttons i get a creak sound and a loose feeling like the back cover is loose its right under the volume down button
i looked it up on google and saw someone else have the same problem but im not sure if i get another if its gonna feel the same way
Click to expand...
Click to collapse
No such issue here. Go check a demo unit to compare. I think you need to return it.
Plastic on top bends and creeks on mine...
Sent from my Xoom using XDA App
Saw this in a search, same problem here. Is this really not a common issue? It's terrible when you pick up your $800 tablet and it makes an awful noise like it's going to break.
Just got mine out my bag to check but it's solid.
Noticed a gap in mine today before seeing this thread. What bothers me most is the creak/crack if I press a particular part of the screen. (Jump button in Cordy) .
Sent from my HTC Desire using Tapatalk
alias_neo said:
Noticed a gap in mine today before seeing this thread. What bothers me most is the creak/crack if I press a particular part of the screen. (Jump button in Cordy) .
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
The creak is absolutely annoying.
I think i may just buy a transformer and take the xoom back and save $400.
Sigh.
i have also noticed mine has started doing this...
I know mine has made this noise before but it comes and goes. Its a bit annoying but doesn't seem to be consistently happening.
subminimal said:
I know mine has made this noise before but it comes and goes. Its a bit annoying but doesn't seem to be consistently happening.
Click to expand...
Click to collapse
If you find the area, you won't be able to ignore it.
Try this: Go to the metal part on the left side where it starts below the volume/plastic, put your thumb on the edge and "pry" that area away from the glass (towards the back) report back with noise.
eallan said:
If you find the area, you won't be able to ignore it.
Try this: Go to the metal part on the left side where it starts below the volume/plastic, put your thumb on the edge and "pry" that area away from the glass (towards the back) report back with noise.
Click to expand...
Click to collapse
Turns out it didn't matter. I ended up taking my wifi xoom back and exchanged it for another one. My original started showing dust under the screen! Looked on here and seems to be one of many occurrences...
Mine also!
Sent from my Xoom using XDA App
subminimal said:
Turns out it didn't matter. I ended up taking my wifi xoom back and exchanged it for another one. My original started showing dust under the screen! Looked on here and seems to be one of many occurrences...
Click to expand...
Click to collapse
Nice, my power button only works 1/3 of the time at the most, so it's likely getting exchanged anyway, maybe returned.
Same here creak/crack from left side,
Hi guys, I've had my new toy for a couple of days, flashed ics rom and root is running like a dream... And I'm really pleased. A step up from my last tab 8.9. However I noticed that at the top left corner there is a tiny bit of play (movement) between the screen and the aluminium casing (if I press down on the screen) . I'm talking maybe 0.5mm or less... But the other corners are solid. Also if I press the casing just below the g of the Samsung logo, pushing the casing against the screen, then there is also a tiny bit of play there too. Is this common? Or could my "used like new" purchase from Amazon have had a screen or battery replaced?
Otherwise the condition is perfect so I should probably shut up and stop complaining!!
Sent from my GT-P6800 using xda app-developers app
nemov said:
Hi guys, I've had my new toy for a couple of days, flashed ics rom and root is running like a dream... And I'm really pleased. A step up from my last tab 8.9. However I noticed that at the top left corner there is a tiny bit of play (movement) between the screen and the aluminium casing (if I press down on the screen) . I'm talking maybe 0.5mm or less... But the other corners are solid. Also if I press the casing just below the g of the Samsung logo, pushing the casing against the screen, then there is also a tiny bit of play there too. Is this common? Or could my "used like new" purchase from Amazon have had a screen or battery replaced?
Otherwise the condition is perfect so I should probably shut up and stop complaining!!
Sent from my GT-P6800 using xda app-developers app
Click to expand...
Click to collapse
P.S Would be helpful to hear from anyone who has actually opened up their tablet, as I am thinking this is what has happened.... Many thanks!!
I've definitely got this too on mine which I bought brand new about a month ago. Bottom right hand corner clicks when pressed, doesn't bother me much but should be covered under warranty. For the record I've dropped mine a few times, nothing major but could explain the problem.
Sent from my GT-P6810 using XDA Premium HD app
noreaga2010 said:
I've definitely got this too on mine which I bought brand new about a month ago. Bottom right hand corner clicks when pressed, doesn't bother me much but should be covered under warranty. For the record I've dropped mine a few times, nothing major but could explain the problem.
Sent from my GT-P6810 using XDA Premium HD app
Click to expand...
Click to collapse
Wow. We have the same issue. Lower right hand corner. There's clicking when I press hard.
Sent from my GT-P6800 using xda premium
This is a common problem, something to do with the clip design and it is on all 4 corners. Even after you have fixed it, it will come back in due time so I stop thinking about it.
Hi guys,
I'm experiencing the same issue with my tab, albeit a bit worse -- there is a slight screen lift at the left side near the SIM slot. It doesn't bother me that much but considering that this is a premium device, I would've expected better quality...