Database Users

Google send my Nexus One to Uganda

09/01/2010 - Placed an Order for a Nexus One. The delivery address clearly says Tottenham, LONDON, UNITED KINGDOM.
12/01/2010 - I am notified of a DHL Tracking Number. The DHL tracking website says the destination is 'Tottenham, Uganda'.
12/01/2010 - Minutes after noticing this I sent messages to the Google Webstore to say "My DHL Tracking number 8845726*** says that my Nexus One is being delivered to Tottenham, UGANDA. Can you please make sure that it is on its way to me instead in Tottenham, LONDON. Thanks "
12/01/2010 - At the same time, I sent a message to DHL Customer Services with all of my details to say "This package is to be delivered to TOTTENHAM, LONDON. The tracking details say it is going TOTTENHAM, UGANDA. Can you please make sure it goes to the right place!"
13/01/2010 - The package is collected from your warehouse by DHL.
13/01/2010 - DHL Customer Services acknowledge my message and say that they have passed on details. From now onwards DHL will email me every two days or so with a canned response telling me they are looking into the matter and providing no further information or help in any way.
14/01/2010 - My phone gets to 'Cincinnati Hub, OH' - I know this is where it will get on an International Flight, so I phoned DHL in the UK to check and see where it is going. The nice lady on the phone said that it was coming to the UK, nothing to worry about, it'll be with me soon. Sure enough, it lands in East Midlands, UK Airport.
15/01/2010 - The phone passes through London Heathrow. Thought that I might even get it today. Face pressed against my window watching DHL vans drive by.
15/01/2010 - "Transit through DHL facility - Nairobi, Kenya"
16/01/2010 - I make yet another attempt in vain to contact Google. So far I have heard nothing from them.
16/01/2010 - The package reaches Customs in Kampala, Uganda.
20/01/2010 - Today, the phone is still in Kampala. Google still have not replied to any of my messages.
I don't even know whether to expect it back. The most advanced phone ever made, currently being 'inspected' by an official in Kampala. I'm guessing that they will either seize it, or send me back an empty box with a thankyou note. The most frustrating thing is a complete lack of support so far from Google.
I really hope they don't test my patience by not dealing with this matter urgently.
Its my friends birthday tomorrow and I'm sending him my G1... so I don't actually even have a phone at the moment! I really need to get this resolved right now.

According to the Google Support forums, one other guy has his phone in Uganda as well. One guy did have his in Uganda, but it has somehow made it back to the UK in one piece. There is a dude who's phone is in Hong Kong and someone else who's phone is in Singapore.
Nice one Google.

I feel really sorry for you man, but if it makes you feel any better, I almost pissed myself laughing when I read your post. Especially the entries from the 15th.
The fact Uganda is certainly not on the very short list of countries that are allowed to order the N1, only makes this story all the more bizarre.

Well here's Google's number. Let em have it (650)253-0000

Man people are quick to jump on the 'hate google' bandwagon. Like shipping errors never happen, looks like the issue was with DHL anyway.

bofslime said:
Man people are quick to jump on the 'hate google' bandwagon. Like shipping errors never happen, looks like the issue was with DHL anyway.
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Click to collapse
Nobody's hating on Google. Why would they ship it to a country that isn't allowed to buy it yey

Maybe Google and DHL have been tricked by a Ugandan prince who will gladly pay 1500 dollar americans for the courtesy of you shipping phone and payment via western unions.

dnar56 said:
Nobody's hating on Google.
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hussein.j said:
Nice one Google.
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Click to collapse
Reads like hate to me, otherwise from the quoted text I see a problem within DHL.

bofslime said:
Reads like hate to me, otherwise from the quoted text I see a problem within DHL.
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Click to collapse
Nope no problem with google but that could have easily been avoided if Google had any customer service. Why would I hate on Google when I have the nexus?

xManMythLegend said:
Maybe Google and DHL have been tricked by a Ugandan prince who will gladly pay 1500 dollar americans for the courtesy of you shipping phone and payment via western unions.
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Click to collapse
I just want to say. This is win. That is all.

bofslime said:
Reads like hate to me
Click to expand...
Click to collapse
Nah man, I'm not hating.
I'm a Google fanboy, bought a G1 when it came out, run my business on Google Apps, bought my sister a HTC Magic and lots more.
Anyway, people make mistakes! Its fine, s*** happens, c'est la vie. My phone is still in Uganda. You know what, that is not the problem.
The problem is a complete lack of acknowledgement from Google. They haven't replied to any of the many messages through different channels that I have sent.
By the way, it is Google's problem. DHL were supplied incorrect addresses and country codes. If you are lucky only the postcodes and parts of the address are scrambled. If you're unlucky like me, the country code gets scrambled too.
Anyway, in the past few minutes I have a reply on my Google Support thread from a Google employee saying that they will be in touch. 11 Days after my first messages but hey, its something.

xManMythLegend said:
Maybe Google and DHL have been tricked by a Ugandan prince who will gladly pay 1500 dollar americans for the courtesy of you shipping phone and payment via western unions.
Click to expand...
Click to collapse
LOL. . Sorry to laugh at someone else's misfortune but that was too funny!

Mine had the wrong country too (Switzerland in my case) but DHL spotted it and readdressed it.
The guy at DHL (when I queried why it was delayed) said they'd had loads of them like that and were going through correcting them.

hussein.j said:
The most advanced phone ever made, currently being 'inspected' by an official in Kampala. I'm guessing that they will either seize it, or send me back an empty box with a thankyou note.
Click to expand...
Click to collapse
I know you're really angry about Google and DHL Customer Cares but, please, be fair and remove this out-of-place comment... it sounds racist too. Thanks a lot and good luck with your Nexus One

zazy said:
I know you're really angry about Google and DHL Customer Cares but, please, be fair and remove this out-of-place comment... it sounds racist too.
Click to expand...
Click to collapse
I can easily see how that can be taken as a racist comment, and I'm sorry for implying that. But I'm not really coming from that angle.
My father was exiled from Uganda in 1972 by Idi Amin along with the rest of my family, so I've learn't a lot about what life was like back then. Also, I've done my fair share of travelling in Africa.
I don't want to turn this into any kind of political debate at all, but completely separate from how kind, easy going and friendly the Ugandan people are... this is official business. Try dealing with customs, police, or any government body out there. They do what they like! So what I'm saying is that I was just being real.
So yeah, don't take me as a racist. I hope I am as much opposite to that as possible.
Not going to make any more comments about this by the way... just want my N1! Its still 'under inspection' lol

hussein.j said:
So yeah, don't take me as a racist. I hope I am as much opposite to that as possible.
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Click to collapse
No, really, that was ABSOLUTELY not my intention. In fact i wrote "it SOUNDS racist" and put a at the end.
I know much about Africa corruption their richness (diamonds, petroleum and so on...) is also their conviction.
As you said: no more comments on this, I hope you'll got your Nexus One soon... if possible before Nexus two comes out
Again: good luck!

Counting Down 14 days~

Hey guys, I am still waiting for my DHD to be shipped from Expansys... Although I know its more expensive than other places... I wonder are all of the websites distributing these DHD on the 11th October or some maybe earlier? Please speed up time SOMEONE!!! Waiting is a torture~

Why order from Expansys, Play.com and Amazon have it cheaper both for the 11th release date. Nobody really knows when they will be dispatched, usually just before release date.

mupet0000 said:
Why order from Expansys, Play.com and Amazon have it cheaper both for the 11th release date. Nobody really knows when they will be dispatched, usually just before release date.
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Click to collapse
Not everyone is from UK...
Play doesn't sell electronics overseas and from Amazon.co.uk, the price with the postage stays almost the same price from Expansys.
Also in Expansys it's a lot easier to take the VAT off the price...

onesolo said:
Not everyone is from UK...
Play doesn't sell electronics overseas and from Amazon.co.uk, the price with the postage stays almost the same price from Expansys.
Also in Expansys it's a lot easier to take the VAT off the price...
Click to expand...
Click to collapse
Yea, that's the reason why I got it from Expansys... Damn, I hope HTC will release the goodies earlier... I wonder if it's tomorrow how would the community react to this??

try clove, its will be available from oc6, 399p (w/o tax)

I am truly exited about getting this phone. I got my Hero last August and it's never been out of my hand. I'm due an Upgrade next month so hopefully Orange will have released it by then. They always seem to be slower than the rest on release date. I really hope the phone is all that it should be. Hopefully HTC will send some out for review purposes this week to tide us over until release date.
Sent from my HTC Hero

Yeah man I hope for some reviews too, all this waiting with nothing new to see is painful!

mine is coming 9th of october..
Ordered it at a local shop here in the Netherlands for 520 Euro
I can't wait

Dammit you guys, just looking at this thread has got me thinking of the final countdown song lol I can't get it out my head now!!!
Still though, can't wait to get this phone in my hand!

I have order my from handtec.co.uk
Sent from my Milestone XT720 using XDA App

Mine's been preordered as well, from superetrader. Sent them an email asking about when they are expecting stock to arrive, no response as of now. Hmmm..

LOL Damn... Now the "Final Countdown" song is contagious and its playing in my mind non-stop... and is it true that 6th of Oct is available? Damn... I wonder if I can cancel my preorder?? What if I cancelled and later they tell me its gona delay? Then I will be done... Haha... So lets just wait...
REMINDER: Counting down 13 days~

I'm in the UK not sure which website is most reliable for guarantee delievery as advertised. The last thing I want to do is but a pre-order thru, get charged and delivery is not completed as advertised!
The only reason wanting to do this so that I can get it as soon as it is launched rather then wait for updgrade with t-mobile which is on the 18th Oct. Any suggestions and also do websites charge on dispatch or charge as soon as you pre-order?

riz157 said:
I'm in the UK not sure which website is most reliable for guarantee delievery as advertised. The last thing I want to do is but a pre-order thru, get charged and delivery is not completed as advertised!
The only reason wanting to do this so that I can get it as soon as it is launched rather then wait for updgrade with t-mobile which is on the 18th Oct. Any suggestions and also do websites charge on dispatch or charge as soon as you pre-order?
Click to expand...
Click to collapse
I figured the biggest name will get stock so I pre-ordered my Desire-Z through Amazon.

You all bros and sis across the pond are lucky, at least you all have something to look forward to. Across the pond here in north america don't even get the chance to hold this babe ... feeling really down since the news DHD is only available across the pond

hpacura said:
You all bros and sis across the pond are lucky, at least you all have something to look forward to. Across the pond here in north america don't even get the chance to hold this babe ... feeling really down since the news DHD is only available across the pond
Click to expand...
Click to collapse
Bro, pond is only in a small area where you can still actually walk "around" it to get to the other side... U mean the sea? Haha... anyways u guys had Evo4G which across the other side of the sea, us, do not even have the chance to own... Well, eventually you guys will also have it...

LittleMerc said:
Bro, pond is only in a small area where you can still actually walk "around" it to get to the other side... U mean the sea? Haha... anyways u guys had Evo4G which across the other side of the sea, us, do not even have the chance to own... Well, eventually you guys will also have it...
Click to expand...
Click to collapse
unfortunately, the EVO 4G is using CDMA network

LittleMerc said:
Bro, pond is only in a small area where you can still actually walk "around" it to get to the other side... U mean the sea? Haha...
Click to expand...
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Wow, way to completely mis-comprehend the other guys post...

jords12 said:
Wow, way to completely mis-comprehend the other guys post...
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Click to collapse
LOL bro, do not read too deep into what I have said as those are just casual remarks... Nothing more... GUYZ~ 12 MORE DAYS TO GO!!!

hi all,
ordered my dhd also. with vodafone dutch call/sms/web 200min/400sms and 3,6mbps 1GB bundle. 67 euros costs once. 25 euros each month.
shop tells me the phone comes 6-18 oct.

HTC One Launch - (15th March UK)

Hi All,
Im questioning this, but i thought i would share what i just chatted about with a local p4u shop.
short story: Was told it might be able to buy as early as the 1st of March.
long story:
I went in to ask if i could pre order to pick up from store (i knew i couldnt but i was hoping they would hold one
for me or something like that )
Guy said let me just check when there coming in, he mentioned he was getting a single unit delivered today
and i was free to come back and play with it. Obviously i said yes to this as only one ive played with has been in a big
metal shell. So im waiting on a phone call for that.
But he seemed to think i would be able to buy the phone from this Friday (1st march). He did mention that he wasnt 100% sure on this
and did say dont pre order it online as it takes 4 days to process it and you wont get it before, so it could be a ploy to get me to wait
til its in to buy it from them.
This is only a tiny local p4u shop so the fact its getting a unit delivered today would suggest that they have a fair few in. So mabye they
are giving a few out before hand to those special customers (i wish)
The fact they all knew what the HTC one is shocked me, ive been in phone stores when a new phone has just been released and they
dont even know what its called!
I dont want to say the local store name as they did ask me not to tell anyone i would get to play with one.
Any opinions/thoughts?
Personally I think they are getting Fridays mixed up, but a man can dream.
If i get hands on it i will try and get a few photos/video if they let me.
////////////////// UPDATE 26/3/13 //////////////////////////////
Hi All just going to add a little list here to keep everyone updated about releases (so you dont have to scan the whole thread.
If you want things updated please pm or add to the thread, im trying to read it all and keep it updated but i can miss things!
UK Release
P4U -- 15/3
THREE --- 15/3
EE -- tbc
VODAFONE --- tbc
O2 --- 28/3
CPW - TBC
Germany
o2 -- 8/3
US
Confirmed delay until April
Taiwan
28/3

Phil750123 said:
Hi All,
Im questioning this, but i thought i would share what i just chatted about with a local p4u shop.
short story: Was told it might be able to buy as early as the 1st of March.
long story:
I went in to ask if i could pre order to pick up from store (i knew i couldnt but i was hoping they would hold one
for me or something like that )
Guy said let me just check when there coming in, he mentioned he was getting a single unit delivered today
and i was free to come back and play with it. Obviously i said yes to this as only one ive played with has been in a big
metal shell. So im waiting on a phone call for that.
But he seemed to think i would be able to buy the phone from this Friday (1st march). He did mention that he wasnt 100% sure on this
and did say dont pre order it online as it takes 4 days to process it and you wont get it before, so it could be a ploy to get me to wait
til its in to buy it from them.
This is only a tiny local p4u shop so the fact its getting a unit delivered today would suggest that they have a fair few in. So mabye they
are giving a few out before hand to those special customers (i wish)
The fact they all knew what the HTC one is shocked me, ive been in phone stores when a new phone has just been released and they
dont even know what its called!
I dont want to say the local store name as they did ask me not to tell anyone i would get to play with one.
Any opinions/thoughts?
Personally I think they are getting Fridays mixed up, but a man can dream.
If i get hands on it i will try and get a few photos/video if they let me.
Click to expand...
Click to collapse
The ONE will be available March 5th in France, so it's possible

primo37 said:
The ONE will be available March 5th in France, so it's possible
Click to expand...
Click to collapse
O ive not heard this one before, still everywhere seems to be saying the 15th March all around Europe,
Could be hopeful then.

Phil750123 said:
O ive not heard this one before, still everywhere seems to be saying the 15th March all around Europe,
Could be hopeful then.
Click to expand...
Click to collapse
SFR (french mobile operator) announced it yesterday on their website dedicated to android.
You can take a loot at it : android[dot]sfr[dot]fr/htc-one-chez-sfr/ (french) (I can't write a link because i'm a new account :/ )

Very interesting if that is the case I will cancel my preorder and just get one in store instead in a week or so.

Maybe HTC have decided to pull the release date up so they can trump the Samsung attempt at trumping them ...
but SFR are really only declaring that they'll have it available "first on their web site on March 5th" and then 'progressively' to all their shops ... so it could be an earlier release is imminent, or it might just be a marketing ploy by SFR to get in front of the other French providers by making it look as though they will get it out sooner. We all know about mail order and delivery delays eh ???
http://android.sfr.fr/htc-one-chez-sfr/

daleski75 said:
Very interesting if that is the case I will cancel my preorder and just get one in store instead in a week or so.
Click to expand...
Click to collapse
that what i was thinking, get it out before the 14th so people dont wait to see what the s4 is like.

Phil750123 said:
Hi All,
Im questioning this, but i thought i would share what i just chatted about with a local p4u shop.
short story: Was told it might be able to buy as early as the 1st of March.
long story:
I went in to ask if i could pre order to pick up from store (i knew i couldnt but i was hoping they would hold one
for me or something like that )
Guy said let me just check when there coming in, he mentioned he was getting a single unit delivered today
and i was free to come back and play with it. Obviously i said yes to this as only one ive played with has been in a big
metal shell. So im waiting on a phone call for that.
But he seemed to think i would be able to buy the phone from this Friday (1st march). He did mention that he wasnt 100% sure on this
and did say dont pre order it online as it takes 4 days to process it and you wont get it before, so it could be a ploy to get me to wait
til its in to buy it from them.
This is only a tiny local p4u shop so the fact its getting a unit delivered today would suggest that they have a fair few in. So mabye they
are giving a few out before hand to those special customers (i wish)
The fact they all knew what the HTC one is shocked me, ive been in phone stores when a new phone has just been released and they
dont even know what its called!
I dont want to say the local store name as they did ask me not to tell anyone i would get to play with one.
Any opinions/thoughts?
Personally I think they are getting Fridays mixed up, but a man can dream.
If i get hands on it i will try and get a few photos/video if they let me.
Click to expand...
Click to collapse
P4U in the Bull Ring centre have had a unit to play with for a few days..........shops with demo units.
I've been trying to find other places to play with the One but no one else seems to have found anywhere.

craftycarper1 said:
P4U in the Bull Ring centre have had a unit to play with for a few days..........shops with demo units.
I've been trying to find other places to play with the One but no one else seems to have found anywhere.
Click to expand...
Click to collapse
yer i know i was one that told people. Problem is the one is in a big case that you cant move, i.e. you dont get a feel for the phone
the design and cant use either of the camera's.

Phil750123 said:
yer i know i was one that told people. Problem is the one is in a big case that you cant move, i.e. you dont get a feel for the phone
the design and cant use either of the camera's.
Click to expand...
Click to collapse
My bad......didn't even check who had posted this thread :laugh:

radiotrib said:
Maybe HTC have decided to pull the release date up so they can trump the Samsung attempt at trumping them ...
but SFR are really only declaring that they'll have it available "first on their web site on March 5th" and then 'progressively' to all their shops ... so it could be an earlier release is imminent, or it might just be a marketing ploy by SFR to get in front of the other French providers by making it look as though they will get it out sooner. We all know about mail order and delivery delays eh ???
http://android.sfr.fr/htc-one-chez-sfr/
Click to expand...
Click to collapse
IMO when they say 5th of march it only say available on the website from the 5th of march to pre order it and not to buy it.

radiotrib said:
Maybe HTC have decided to pull the release date up so they can trump the Samsung attempt at trumping them ...
but SFR are really only declaring that they'll have it available "first on their web site on March 5th" and then 'progressively' to all their shops ... so it could be an earlier release is imminent, or it might just be a marketing ploy by SFR to get in front of the other French providers by making it look as though they will get it out sooner. We all know about mail order and delivery delays eh ???
Click to expand...
Click to collapse
I don't know, SFR has often some exclusiveness (nexus 4, purple XZ, etc.) so I think the ONE will be available on March 5th but only for SFR. I'll contact them on twitter, we'll see what are they gonna say.

Re: HTC One early launch???
I hope clove Sent me soon kkk days becomes longer
Sent from my GT-I9300 using xda app-developers app

Phil750123 said:
that what i was thinking, get it out before the 14th so people dont wait to see what the s4 is like.
Click to expand...
Click to collapse
I hope it's true. Don't forget the Xperia Z is launching on March 1st and pre-orders have been good so far so the sooner the ONE is out the better. Hopefully they don't have supplies issues with the ONE and I'm praying the 64GB version is out at the same time.

XL2001 said:
I hope it's true. Don't forget the Xperia Z is launching on March 1st and pre-orders have been good so far so the sooner the ONE is out the better. Hopefully they don't have supplies issues with the ONE and I'm praying the 64GB version is out at the same time.
Click to expand...
Click to collapse
yer the 64gb would be nice but i really cant see it happening. (read somewhere htc said it was official it wasnt coming to the uk via twitter??)
I think they release it after 2 months to try keep sales going/when the s4 goes on sale.
But tbh 32gb will be enough for me, just hope most of it is usable!

So SFR answered me on twitter : " Hello, for the moment we don't have information different from those accessed from the page provided. It will be an open order though. " Raaaaa,

Phil750123 said:
yer the 64gb would be nice but i really cant see it happening. (read somewhere htc said it was official it wasnt coming to the uk via twitter??)
I think they release it after 2 months to try keep sales going/when the s4 goes on sale.
But tbh 32gb will be enough for me, just hope most of it is usable!
Click to expand...
Click to collapse
I think you're right. Larger capacity items almost always seem to come later. Mind you Expansys dot ca has it listed and is taking pre-orders so maybe at most 1 month wait?

Release date in Italy said to be on March 8th.
http://cellulari.supermoney.eu/news/2013/02/htc-one-in-arrivo-venerdi-8-marzo-2013-009860.html

Again, Germany is the last one country in EU....

Re: HTC One early launch???
Spoke to HTC IN work and the UK launch was meant to be the 8th but has been put back to the 12th but was told that could be subject to change
Sent from my HTC One X using Tapatalk 2

ASDA Pre-order

Hey guys has anyone had any details about ASDA dispatching the xperia z preorders?
I'm pretty sure that when i selected the free delivery option, that it mentioned something about it being a guaranteed delivery date of 28th Feb. Does anyone else remember anything similar?
I ordered on the 14th of Feb.

Mine is sitting on 'Back Order' haven't heard anything from ASDA.

Mine says this on the tracking system:
Awaiting Stock - We're waiting for stock of all these items to become available. As soon as these items leave our warehouse and are their way to you we'll send you an email to let you know.
But even if they get stock tomorrow i doubt they can get it to me the same day

It's wishful thinking, but hopefully they're just crap at keeping the website updated. Mine reads the same as others.
Going to be mighty annoyed if I don't get it tomorrow. I never go to Asda for anything - supermarket or online - they're not doing a great job of turning me around...

bythebeardofchabal said:
It's wishful thinking, but hopefully they're just crap at keeping the website updated. Mine reads the same as others.
Going to be mighty annoyed if I don't get it tomorrow. I never go to Asda for anything - supermarket or online - they're not doing a great job of turning me around...
Click to expand...
Click to collapse
That's what i was hoping too, but seems unlikely :/

Check my posts on the other threads mate.. Asda have been a joke
I've rang them 3 times today and been told something different every time! The one said it was out of stock when I ordered, another one said tomorrow and then the third one said a couple of weeks
I think there's literally 0% of it coming tomorrow
Sent from my Nexus 4 using Tapatalk 2

Asda site now says in stock mmm
Sent from my Nexus 4 using Tapatalk 2

Guitarfreak26 said:
Check my posts on the other threads mate.. Asda have been a joke
I've rang them 3 times today and been told something different every time! The one said it was out of stock when I ordered, another one said tomorrow and then the third one said a couple of weeks
I think there's literally 0% of it coming tomorrow
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I spoke to them about 6pm and was told "your order isn't showing as back ordered on my screen. You see the phone isn't released untill tomorrow, so it can't be dispatched before then. If it doesn't say dispatched by this time tomorrow, call us back"
This was after I'd already explained the guaranteed 28th Delivery. Not holding my breath for getting it on release day. Even though the accessory pack was a big bonus, I picked Asda because no other site had commited to a delivery date at that point. Seems like another examine of Asda over promising and under delivering.

Tamb0 said:
I spoke to them about 6pm and was told "your order isn't showing as back ordered on my screen. You see the phone isn't released untill tomorrow, so it can't be dispatched before then. If it doesn't say dispatched by this time tomorrow, call us back"
This was after I'd already explained the guaranteed 28th Delivery. Not holding my breath for getting it on release day. Even though the accessory pack was a big bonus, I picked Asda because no other site had commited to a delivery date at that point. Seems like another examine of Asda over promising and under delivering.
Click to expand...
Click to collapse
What was the guarantee? If they fail to deliver on the guaranteed date then what is their penalty?

Guitarfreak26 said:
Asda site now says in stock mmm
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I saw some sites got their deliveries late and had to dispatch on the 28th, i wonder if maybe this was the same for asda.

Mine still says on backorder. Just went through the process of ordering again to see if there were any delivery options this time and there were options to leave with neighbours etc. This wasn't an option when pre ordered. I am not sure if it means anything though.
I have seen on game forums that asda have form for this sort of thing too. Gonna see if I can find more info.

Still says on backorder. I'm gonna wait an hour or two then phone them again.

Does anyone have any confirmation that they promised a guaranteed delivery by today? As the fluff about it has gone from the website, I'm guessing with it are the T's and C's.

Im thnking of cancelling my order with ASDA, and ordering direct from Sony with the free headphones, £30 more though.

Bryan839 said:
Im thnking of cancelling my order with ASDA, and ordering direct from Sony with the free headphones, £30 more though.
Click to expand...
Click to collapse
Where does it say that Sony are offering free headphones?
Update: just got off the phone with asda, while my order still says on back order, they're are saying that they have the phone in stock (as reflected on the site) and awaiting dispatch. Though I'm not certain I completely trust that!

The asda website looks like they've done a hasty removal job of anything to do with the preorder, so much that they still have photos of the preorder accessories, with absolutely no mention of coming with any.
I wouldn't imagine anyone would have felt the need to take proof of them promising delivery today, but it was plastered all over the site. It was even in the hidden T&Cs regarding the accessory pack saying you wouldn't actually get the dock and case today, something along the lines of "on 28th February you will receive the Bluetooth speaker, and a voucher for the case and dock redeemable from Sony stores"
The phone is being advertised as "in stock" for new orders, so I've got my fingers crossed that they are just being really poor at updating people's accounts.

http://forum.xda-developers.com/showthread.php?t=2168282
Free headphones when you purchase from sony

bythebeardofchabal said:
Does anyone have any confirmation that they promised a guaranteed delivery by today? As the fluff about it has gone from the website, I'm guessing with it are the T's and C's.
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Click to collapse
I just remember it being mentioned when in the checkout process, i have searched online and others have mentioned the guaranteed delivery date for game pre-orders form asda direct in the past.

Bryan839 said:
http://forum.xda-developers.com/showthread.php?t=2168282
Free headphones when you purchase from sony
Click to expand...
Click to collapse
Cheers.
I've decided to cancel my preorder with asda and get them directly from sony with the free headphones (which more then makes up for the extra £29). Though I'll probably sell the headphones.
Though even the order cancellation is a hassle, apparently it has to be passed to a "technical team" and will take 24 to 48 hours for an email to come through stating the order has been cancelled.... I don't think I'll ever use asda again!

Can't believe the way ASDA have handled this pre-order. Even their website shows 'in stock', but my order still says 'back order'!! Im on hold to speak to a manager!
---------- Post added at 10:50 AM ---------- Previous post was at 10:41 AM ----------
Tried to cancel the order, has to be passed on to another team, which takes 24-48 hours, but the phone may dispatch before they get the cancellation request. Crazy!!
The manager gave me a £40 e-voucher for the inconvenience. Ordered with Sony directly, with free headphones!

HTC One from T-Mobile UK

I have oderded my HTC One Silver from T-Mebile UK nearly 10 days ago but I haven't received it yet.
Today customer service told me this phone is out of stock because of software issue.
Shall I be concerned about these "SOFTWARE ISSUES"?
Did any one get their HTC Once from T-Mobile? How long did it take you to receive the phone?

Got mine 7 days 'late' but as two of those days were bank holidays and two were weekend days I can't complain.

Had mine for about 3 weeks I think, had it pre-ordered via upgrade since first week in March and got it before the Easter break

Weird! I ordered mine 7 days ago (Thursday) and they blatently lied and told me I would get it the next day. Upon not receiving anything I rang them and they admitted that they had no stock and I shouldn't have been told this however, I left the order in place.
Yesterday, whilst bored, I opened up an online chat on the T-Mobile site and an assistant who appeared to have little grasp of anything assured me that they had stock so I imediately rang them.
I was then told that I would have my device sent by the end of the week (tomorrow). I assumed that this was another lie as nobody else appears to have any stock and this morning I received the stock text saying that they hadn't forgotten me and that they would let me know straight away about any stock updates
About an hour later I received another text saying that I would receive the device tomorrow together with a ukmail.com tracking number
Make of that what you will. We'll see tomorrow and I'll keep you posted.

compact_bijou said:
Got mine 7 days 'late' but as two of those days were bank holidays and two were weekend days I can't complain.
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Click to collapse
bob 6600 said:
Had mine for about 3 weeks I think, had it pre-ordered via upgrade since first week in March and got it before the Easter break
Click to expand...
Click to collapse
Thanks, I hope I get mine soon.
Can you please also tell me if there is any gap between the the alimunium body and the plastic bit either at top or bottom? I have seen few pictures where people had this problem with their phones?
Also what kind of T-Mobile bloatware is on the phone?

bobsie41 said:
Weird! I ordered mine 7 days ago (Thursday) and they blatently lied and told me I would get it the next day. Upon not receiving anything I rang them and they admitted that they had no stock and I shouldn't have been told this however, I left the order in place.
Yesterday, whilst bored, I opened up an online chat on the T-Mobile site and an assistant who appeared to have little grasp of anything assured me that they had stock so I imediately rang them.
I was then told that I would have my device sent by the end of the week (tomorrow). I assumed that this was another lie as nobody else appears to have any stock and this morning I received the stock text saying that they hadn't forgotten me and that they would let me know straight away about any stock updates
About an hour later I received another text saying that I would receive the device tomorrow together with a ukmail.com tracking number
Make of that what you will. We'll see tomorrow and I'll keep you posted.
Click to expand...
Click to collapse
Thanks, I have received 3 of these stock update messages myself. But sadly nothing about when they will deliver my phone..

t4ure4n said:
Thanks, I hope I get mine soon.
Can you please also tell me if there is any gap between the the alimunium body and the plastic bit either at top or bottom? I have seen few pictures where people had this problem with their phones?
Also what kind of T-Mobile bloatware is on the phone?
Click to expand...
Click to collapse
I would say very tiny gap at the top between aluminium and plastic. I have double dip hard case on though so never notice it.
No bloatware I can think of, most annoying thing for me is Blinkfeed that I cannot get rid of!

bob 6600 said:
I would say very tiny gap at the top between aluminium and plastic. I have double dip hard case on though so never notice it.
No bloatware I can think of, most annoying thing for me is Blinkfeed that I cannot get rid of!
Click to expand...
Click to collapse
Install another launcher, Apex/Nova/HoloLauncher

Ignore or delete please
Sent from my HTC One using xda app-developers app

bob 6600 said:
I would say very tiny gap at the top between aluminium and plastic. I have double dip hard case on though so never notice it.
No bloatware I can think of, most annoying thing for me is Blinkfeed that I cannot get rid of!
Click to expand...
Click to collapse
To get rid of Blinkfeed Ithink there are 2 options:
Install another launcher and make it is default (thanks godofwar424)
If you want to keep HTC's launcher/Sence5, Root your phone and un-install blinkfeed using tools like root-uninstaller or Titanium Backup etc
I have read some reviews on Amazon UK complaining about damage caused by the double dip hard case.
Sidbob said:
..........have noticed that some very small marks about the size a pin tip(not head)on the top and bottom of the phone, it appears that microscopic bits of grit have got in under the case and where the case has some imperceptible movement this has damages the anodised coating of the phone behind the top grey and reds parts of the cover. Do not buy this product if you want to keep you phone in mint condition
Click to expand...
Click to collapse
Since you are using the same case, Can you confirm if it is true for you too?

t4ure4n said:
any gap between the the alimunium body and the plastic bit either at top or bottom?
Click to expand...
Click to collapse
Microscopic. Nothing to fret about. Otherwise, perfect.
t4ure4n said:
Also what kind of T-Mobile bloatware is on the phone?
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Click to collapse
T-mobile? There's t-mobile services app where you can pay bills and check your horoscope (ffs)
There is also a load of other bloat from facebook, twitter, google etc, so if you want your phone
to be secure and spyware free you will eventually have to root and make your own ROM built from
secure apps and those which require no special permissions and lock down/encrypt everything else.
The handset is a class apart from the competition though.

t4ure4n said:
I have read some reviews on Amazon UK complaining about damage caused by the double dip hard case.
Since you are using the same case, Can you confirm if it is true for you too?
Click to expand...
Click to collapse
I also read these (after purchasing!) but I can't see any damage on my phone. I remove my case every night as I put the phone into a dock (currently using car dock in the house until a suitable desktop dock is found that I like)

compact_bijou said:
Microscopic. Nothing to fret about. Otherwise, perfect.
T-mobile? There's t-mobile services app where you can pay bills and check your horoscope (ffs)
There is also a load of other bloat from facebook, twitter, google etc, so if you want your phone
to be secure and spyware free you will eventually have to root and make your own ROM built from
secure apps and those which require no special permissions and lock down/encrypt everything else.
The handset is a class apart from the competition though.
Click to expand...
Click to collapse
bob 6600 said:
I also read these (after purchasing!) but I can't see any damage on my phone. I remove my case every night as I put the phone into a dock (currently using car dock in the house until a suitable desktop dock is found that I like)
Click to expand...
Click to collapse
Thanks for your replies.

Still waiting and no news from T-Mobile UK.
If they are waiting for new stock, Does it mean that it will be a new batch?
I will be happy to get something from a second batch...:silly::laugh:

t4ure4n said:
Still waiting and no news from T-Mobile UK.
If they are waiting for new stock, Does it mean that it will be a new batch?
I will be happy to get something from a second batch...:silly::laugh:
Click to expand...
Click to collapse
Same situation here, just had a recent text saying they havent forgotten about me lol.
I did Tweet tmobile support and they said no date yet.
Fingers crossed for this week.

Got mine on Friday. Think it's down to all the hassle I gave them on a regular basis due to the delivery date lies that they gave me that they dug one up from somewhere. I have no T-Mobile bloatware on it at all but the cid is ORANG01 and it is running 1.28.61.7 which I guess is orange firmware but haven't clarified that yet.
After 3 days of use, there doesn't seem to be any issues with the device (In fact it's brilliant :laugh

bobsie41 said:
Got mine on Friday. Think it's down to all the hassle I gave them on a regular basis due to the delivery date lies that they gave me that they dug one up from somewhere. I have no T-Mobile bloatware on it at all but the cid is ORANG01 and it is running 1.28.61.7 which I guess is orange firmware but haven't clarified that yet.
After 3 days of use, there doesn't seem to be any issues with the device (In fact it's brilliant :laugh
Click to expand...
Click to collapse
Good to hear that you have received your handset.
I spoke to T-Mobile customer support today and I have been told that the waiting time is 15 working days which means I can't have it till next week.
They guy also told me that I can go to a T-Mobile store and pickup a handset if I wanted to (and if I could find one)...
But, I will wait for T-Mobile to send my handset in post, hoping that it will be from the new stock.

t4ure4n said:
Good to hear that you have received your handset.
I spoke to T-Mobile customer support today and I have been told that the waiting time is 15 working days which means I can't have it till next week.
They guy also told me that I can go to a T-Mobile store and pickup a handset if I wanted to (and if I could find one)...
But, I will wait for T-Mobile to send my handset in post, hoping that it will be from the new stock.
Click to expand...
Click to collapse
Any tmob shop that I have called have said that they have no stock and it is pre-order only

I spoke to T-Mobile Online support team member and he told they have HTC Once (Silver) in stock
Matthew: Hi there, my name is Matthew. I am part of the dedicated T-mobile Online Sales Team. How can I help you with your T-Mobile order?
Khurram Majeed: Hi Mathew, I need some information regarding your stock of HTC One
Matthew: Hi Khurram
Matthew: We do have it in stock
Khurram Majeed: Silver?
Matthew: Yes
Khurram Majeed: Okay, then can you please check my account as I am waiting for HTC One (Silver) for my upgrade.
Khurram Majeed: I have no information when I will be receiving my handset and trhe new SIM
Matthew: I would have been the happiest person if I was able to help you for this, but to be honest I belong to a Sales Department only for new customers and we don't have access to your information
Matthew: You can easily track your order by calling customer service on 0845 412 5000, and quoting your reference number. They will be able to tell you the status of the order.
Khurram Majeed: Okay
Matthew: Thank you for chatting with us. Have a nice day!
Khurram Majeed: Thank you
Matthew: *Take Care Khurram
Click to expand...
Click to collapse
But when I called 150, I was told that the phone is out of stock..
I don't know who is lying here but I feel like changing my upgrade and getting S G S 4..

t4ure4n said:
But, I will wait for T-Mobile to send my handset in post, hoping that it will be from the new stock.
Click to expand...
Click to collapse
If it does arrive it probably won't have a microphone in it