htc sync - Click General

i need some version of htc sync.
i have 3.0.5511 but he cant connect my phone on sync...

sometimes it just doesn't work, i don't know why.

Rooted?
FromMyClickCM7R7010-4.1GB2.3.3

from my point of view this is too few information to analyse the situation...
well, i guess you assured, that your phone's setup correctly (maybe any usb-settings wrongly configured?! not set to htc sync?!)... besides that, assure that drivers are installed properly - maybe reinstall htc sync... i've been using the same version as you do without any problems....
the last option is to call the htc-support... i made good experiences with themon the phone and always received quick responses...

Related

Support Code 85010014

ARghhhhh !
Please, have any one a permanent fix for this problem.
It is somehow related to the inbox ..
Soft said:
ARghhhhh !
Please, have any one a permanent fix for this problem.
It is somehow related to the inbox ..
Click to expand...
Click to collapse
i got following solutions when I had this problem :
1) Installing AS 4.1 which solved my problem....
2) reinstalling Outlook or repairing
3) delete the mobile device from AS and recreate the partnership....
Good luck...
kasu said:
Soft said:
ARghhhhh !
Please, have any one a permanent fix for this problem.
It is somehow related to the inbox ..
Click to expand...
Click to collapse
i got following solutions when I had this problem :
1) Installing AS 4.1 which solved my problem....
2) reinstalling Outlook or repairing
3) delete the mobile device from AS and recreate the partnership....
Good luck...
Click to expand...
Click to collapse
Yes I know, been there, done that.. Arrrrrrrrrrgggh.
The reason for asking, was to see if anyone have solved this permanently.
I bloody hate to use several hours/day to have my PDA synced when I'm going traveling !!!
And it alwasy happend just before I'm on my way out !!!!!!!!!!!!!!!!!!!
I had it once, cos i'd plugged my usb cable into a different socket on my lappy, back into original socket and all fine
found this here http://forums.pocketpcfaq.com/viewtopic.php?t=16283
When I upgraded 2003SE to mobile 5, I also upgraded Active Sync 3.8 to 4.0.
I the had the 85010014 error, like so many people.
I then stumbled upon the advice from someone from microsoft (in an obscure forum somewhere) to remove the current device (file->Delete mobile device).
I did that, and thought "What the heck, it's not working anyway" and thought to remove all devices from AS. Doing this, I ultimately removed 3 devices....
It then struck me that AS can have associations with only 2 devices... the 3rd was added after the Mobile 5/AS4 upgrade, because AS thought it was dealing with a new device, I guess. But apperently it also upgraded and kept the old devices AS 3.8 had (I had upgraded ROM on my iPaq once).
Removing all the devices, reconnecting the iPaq, recreating the association with the device in AS worked flawlessly... no more 85010014.
My guess is that many people will have the same problem; too many devices in AS. AS doesn't show you any device profile above the allowed 2 through file->Mobile device> ... so there's no way to know there's too many devices associated, unless you start deleting the lot...
Oh, yeah, all profiles will get lost this way, but it wasn't working to begin with....
I also found problems synchronising "favourites" when it had synchronised data with the web, or when I had tried to add mobile favourites from different sources so I stopped syncing favourites, and never had a problem.
USB Hubs are also a problem, sync direct to the machine rather than via a hub.
You can also look here
http://thinkabdul.com/2006/02/14/ac...problem-on-the-desktop-support-code-85010014/
Used to have that problem with my old XDA2i, AS definitely gets confused after a while.

Activesync error 0x80070008

I use activesync with an exchange server in real time to sync my emails:
I have a major problem with this sync error (0x80070008) constantly coming up on my Cingular 8525. My device will get this error 2-3 times a day during heavy use and it is causing me a lot of heartache. It is true that you can just do a soft reset and then the activesync works again....HOWEVER, there are some times where I do a tremendous amount of work moving emails around and sending replies etc.....then I get the error and do soft reset and lose all that work. It is a major annoyance and it is causing me to rely less and less on my device for email work. I don't want that to be the case because I love this thing and I don't want this to get in the way.
I can only say one more piece of info that may or may not be a real association - This error happens often when I'm on the subway and I have no service I do a lot of work on the device....and when I get out and try to sync this error is very common. This is not the only time it happens, but, its a frequent one.
It surprises me that this is not plaguing others besides me. I hope that someone out there can give me a real fix to this nightmare.
Thanks,
Ezra
Which ROM you are working with?
Rom version: 1.34.502.1
ROM date: 09/21/06
Radio version: 1.16.00.00
Protocol Version: 32.53.7018.01H
I dont know if its the same problem or not, but I used to get something similar when i lost service...not able to connect back up to the data network.
I just went into comm manager and turned the phone off and back on...no soft reset...no lost data.
First Post, not a real fix, but maybe a workaround.
dkm00182 said:
I dont know if its the same problem or not, but I used to get something similar when i lost service...not able to connect back up to the data network.
I just went into comm manager and turned the phone off and back on...no soft reset...no lost data.
First Post, not a real fix, but maybe a workaround.
Click to expand...
Click to collapse
Unfortunately this isn't a data connection problem. I am able to browse the web when this error occurs but not sync. I've seen it mentioned somewhere that this is some kind of memory leak problem....I don't know.
Ezra
edited error code
Sorry I had to edit the main thread subject because I wrote the error code incorrectly.
ezra
bump. PLease, someone help me with this. I cannot stand it anymore.
here
http://forum.xda-developers.com/showthread.php?t=264531&page=2
indicated the same problem with same activity, agressively moving emails around through your subfolders might be a significant cause, perhaps due to the sync process, and trying to keep up with you.
especially if you are loosing a connnection back to the server due to your circumstances, it is perhaps trying to queue the number of changes and trying to keep up. new technology probably is perhaps lacking a bit of thought in the process.
just my two bobs worth, and you get your bump anyway.
A quick google shows
http://www.pocketpcfaq.com/faqs/activesync/mis.htm
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php?sort=WM_5_Error desc
http://kb.palmone.com/SRVS/CGI-BIN/...SupportKB,ts=Palm_External2001,Case=obj(41820)
The implied advice from the last one is dont manually sync if you have an automatic sync set up
The same problem with Kaisar Rom wm6.1
Hi,
I have the same problem with kaisar after upgrading to WM6.1. I have many subfolders (over 50). Any solution to the problem?
Thanks
I got that error after something happened to the AS file on my pc. The Hermes tried to find the file but as it was missing it couldn't. Only solution was to delete the sync relationship and start again. Had all my contacts backed up as a precaution because you loose them all if you delete both sync folders - on pc and hermes...
Cheers...
Syncing too many folders causes error
I get that same error with my Touch, whenever I have too many (more than 20 or so) folders setup to synchronize. What's really annoying is that with WM 6.0 I could sync up to about 40, but with 6.1 I can do only half as many.
So far I am at a complete loss as to the cause.
maybe this guy is up to something that would help us
http://forums.microsoft.com/windowsmobile/ShowPost.aspx?siteid=65&postid=3972758
I started getting this error on my HTC Touch Pro when I decided to sync my appointments for the previous month instead of the previous two weeks. I was using ActiveSync through bluetooth. I didn't have any problems syncing until I made that change.
I decided to sync it through the USB cable instead and it sync'd without any errors. My guess is that the bluetooth connection was too slow to sync the larger amount of data.
kevino said:
A quick google shows
http://www.pocketpcfaq.com/faqs/activesync/mis.htm
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php?sort=WM_5_Error desc
http://kb.palmone.com/SRVS/CGI-BIN/...SupportKB,ts=Palm_External2001,Case=obj(41820)
The implied advice from the last one is dont manually sync if you have an automatic sync set up
Click to expand...
Click to collapse
Not true..
I went from a stock rom to the evolution rom.
When i trie to sync it gives me the error.
What should mean that it is out of memory.

HELP - it won't sync

OK, When I got my shift (months ago) I liberated it. No problems. I put Vista SP1 on it. No Problems. It synched fine and everything was great. I was about as happy as I was going to get while I await the great guys at the Shift Project to make things better.
On my last trip home I decided it was time to Hard SPL the Shift. I had watch the threads and made sure I knew all the bugs that may happened. SO - I Hard SPLed (once again, big thanks to comex and co). All good. SP1 still worked. I re-liberated the shift. All good. This was about two weeks ago.
Now I have a problem. The shift has never re-synched since Hard SPL. I connect it using USB Tools (all good), there is a partnership and the Shift is recognised and the synch starts, but it never stops. the longest I have left it (in vain hope) is 2 hours.
I have no clue about the problem. The shift is currently:
Vista set to High Performance
Vista plugged in (I only ever synch plugged in)
All Vista updates are up to date and working
Snap Vue is liberated (no additional ROMs)
Only "major" change to Snap Vue is the use of the HTC Home Plug In (I like it)
Tried with Wireless on and off
Tried with modem on and off
tried with different synch setting (ie no emails, only calendar, etc)
To make matters worse, I am back in PNG for another three months, so have no 3G connectivity to re-liberate the shift if I have to hard reset. The only other option, that i have not tried yet, is to utilise one of the ROMs currently on offer in the Shift Upgrade forum. I would prefer to know the problem before doing this as I would like to wait until I was in 3G connectivity again (just in case it all goes to clag)
Since I am a computer programming/regestry numpty I can not say if anything is different or what is wrong.
So, Community Please Help
Cheers
nbos04 said:
OK, When I got my shift (months ago) I liberated it. No problems. I put Vista SP1 on it. No Problems. It synched fine and everything was great. I was about as happy as I was going to get while I await the great guys at the Shift Project to make things better.
On my last trip home I decided it was time to Hard SPL the Shift. I had watch the threads and made sure I knew all the bugs that may happened. SO - I Hard SPLed (once again, big thanks to comex and co). All good. SP1 still worked. I re-liberated the shift. All good. This was about two weeks ago.
Now I have a problem. The shift has never re-synched since Hard SPL. I connect it using USB Tools (all good), there is a partnership and the Shift is recognised and the synch starts, but it never stops. the longest I have left it (in vain hope) is 2 hours.
I have no clue about the problem. The shift is currently:
Vista set to High Performance
Vista plugged in (I only ever synch plugged in)
All Vista updates are up to date and working
Snap Vue is liberated (no additional ROMs)
Only "major" change to Snap Vue is the use of the HTC Home Plug In (I like it)
Tried with Wireless on and off
Tried with modem on and off
tried with different synch setting (ie no emails, only calendar, etc)
To make matters worse, I am back in PNG for another three months, so have no 3G connectivity to re-liberate the shift if I have to hard reset. The only other option, that i have not tried yet, is to utilise one of the ROMs currently on offer in the Shift Upgrade forum. I would prefer to know the problem before doing this as I would like to wait until I was in 3G connectivity again (just in case it all goes to clag)
Since I am a computer programming/regestry numpty I can not say if anything is different or what is wrong.
So, Community Please Help
Cheers
Click to expand...
Click to collapse
I still have Sync problems. I can sync only when I turn off modem. I was using thaihugo's ROM and now I added some more stuff and re-cooked and using it. I have no problem in Synching while modem is turned off. As soon as synch need is done, I turn on Modem.
Thanks
Ram

New connections database installed

Today in the morning i started the day with taking the HD and the opera. Opera was opened by clicking a favourite from TF3D. But after the established UMTS connection opera closed surprisingly very fast and the "settings" menu started self.
"New connections database available, please install"
I affirmed the download, it installed and the HD shuted down without question and needed manually restart. I found no problems after that.
What does it mean? I never experienced such kind on my other HTC or WM devices.
I have not activated the automatic Windows update in settings!!! And also all other update modes in different progs i believe i have set to manually. ???
Yes, same here, except i didnt touch opera. The message came immediately after USB-connecting the HD to my PC. The download failed with a network error, and i still havent been able to complete after >10 tries.
Looks like it comes from 208.188.89.139, which resolves to 208-188-89-139.ded.swbell.net. I dont have a clue who that is and what it means, somebody else maybe?
it's done exactly what it says it has, it has downloaded and installed a new connections database. you know, the one used by the automatic connection setup wizard that triggers after a hard reset. it is desired behaviour and nothing to worry about (unless they've removed your carrier)! ;-)
This could mean the preconfigured profiles for various operators and their packet data (read: internet) connections. It just means the phone knows how to set up the packet data modem settings according the operator. So maybe it wanted to connect some htc database to pick up more recent configurations files? Someone could mail to htc and ask whats going on.
Got the same message right now. It's downloading right now....
update: due to connection error failed to download new database....
cojones said:
it's done exactly what it says it has, it has downloaded and installed a new connections database. you know, the one used by the automatic connection setup wizard that triggers after a hard reset. it is desired behaviour and nothing to worry about (unless they've removed your carrier)! ;-)
Click to expand...
Click to collapse
Does it mean there is allways an (not indicated) automatic connection check-up wizard in the background running and a permanent update check?
I couldn't believe this. And i don't like it!
It's very suspicious to me if my HD talks with other sources without informing me! This could also be not good for the datarate and battery.
it at least asks before it does anything. There are other companies who handles this much worser (ms, sony, etc.). Those do it without asking the end user lol.
Maybe this is ROM or carrier dependant?
Mine didn't ask or download anything.
i notice it after plugging in the usb to active sync with the computer.
I have ActiveSync running the whole morning, even reconnected the phone a few times.
Won't download anything though, which I don't mind.
Got the same message for 4 times this morning, every time it tried to connect, but it won't download more than 1%. Does anyone what it is trying to download and why?
lol mine keeps failing the download. furthest he got was like 30%
In other words if i update the few Kb on weather or stock application or during a fast email check, the HD checks additionally and secretly for updates? Sounds for me like the Vista automatic update blah. I want to stop that "wizard". If someone hacks that magician and add it to coming ROM updates it's dangerous.
It's not happend to my uncle HD
installing it for the 10th time today
just to get rid of that alert, everytime i say yes to download the update on my HD, and then it says failed.
now it stopped at 8% again
If this a hidden but common process with a today new published update, hundreds of HDs trying to connect now and to download the file. 6h ago i found no download problems. Now all of you other guys in Europe and Egypt are awakened
Yep I too have just recieved that message. At 49% and happily downloading, does help I am on HSDPA at the mo so no issues. I suggest that the people having issues check that they have a good internet connection or get on a wifi network.
Or htc servers are just getting a bit hot
Hehe maybe they should've rolled this out little more carefully.
Mine stopped at 1% through usb cable.
same for me i download it and it soft rest
Just popped up a few times on mine as well - constantly failing.

Hd2 Telstra ROM 1.72.841.0 (82124)

Hi All
I need some help with my HD2.
Today I upgraded from stock rom to latest as version as on HTC website
I can't recall old version, anyway I am having an issue with this radio version which is 2.07.51.22_2
My exchange activesync keeps disconnecting, so my emails are arriving 3-4 minutes later.
I guess my question is?
Can i go back to older radio version without flashing, or worse case scenario could i downgrade to older rom?
I need some help guys.
Thanks
I am downloading now... Will try when down.
I cannot help you there, but have you tried sending a SMS? did you get a stupid notification of message being sent? I am trying to figure out a way to deactive.... No luck yet, waiting for HTC response
As for the Data sync I have had no issue as yet. I have found it a tad more reliable than 1.49. But I have only done a whole 2 hrs of testing
tmorgan4 said:
As for the Data sync I have had no issue as yet. I have found it a tad more reliable than 1.49. But I have only done a whole 2 hrs of testing
Click to expand...
Click to collapse
What a pain, so yours work ok, do you use activesync with an exchange server?
That's where my problem is.
It disconnects every few minutes, which obviouslyconsumes more battery power.
As for the sms sent notification I dont mid it.
I may downgrade to original rom, is it safe?
Thanks
host12 said:
What a pain, so yours work ok, do you use activesync with an exchange server?
Click to expand...
Click to collapse
Sorry I should have clarified. I link mine with my Exchange 2010 Server. I am getting emails as wanted.
That said I still can't sync SMS. Which is soemthing HTC is looking at and I haven't heard back in a while. I should email them to chase them up.
Hmm, I may try a hard reset tomorrow then.
Thanks
host12 said:
Hi All
I need some help with my HD2.
Today I upgraded from stock rom to latest as version as on HTC website
I can't recall old version, anyway I am having an issue with this radio version which is 2.07.51.22_2
My exchange activesync keeps disconnecting, so my emails are arriving 3-4 minutes later.
I guess my question is?
Can i go back to older radio version without flashing, or worse case scenario could i downgrade to older rom?
I need some help guys.
Thanks
Click to expand...
Click to collapse
Hi there, having exactly the same issue, did you find a solution to this other than changing out the ROM? Greatly appreciate your posts.
Telstra ROMS on HD2 are stuffed!
I've heard from a mate who works in Telstra ROM development that the HD2 images are not fully tested.. and therefore go to market with communications flaws.. eg every time you try and sync your mail or use as a shared internet device it struggles as the radio version is substandard to the rest of the Image.
Do yourselves a favour.. HSPL it... Find one of the wonderful roms that the guys/gals on here do.. and you will love using the hardware you have purchased. The HD2 is so powerful and should not be ruined by Telstra's lame attempt at a ROM.
Seems they have put way more effort into the Android ( desire ) but its still no HD2.
englundm said:
Hi there, having exactly the same issue, did you find a solution to this other than changing out the ROM? Greatly appreciate your posts.
Click to expand...
Click to collapse
Yep fixed it, apologies forgot to post solution for my issue.
After trying reflashing with new ROM, downgrading to old ROM and still having same issue, that's right after downgrading...
It clicked, see I bought device and started using activesync after about 2 months.
Before that, I had an issue with my 3G internet connection not working at all.
Weather updates, internet access, hotmail emails etc.
To fix that other issue I had to create a new internet connection.
By the time I got to use activesync I had a new internet connection, I was not using stock telstra connection.
Therefore to fix on new ROM version I created a new connection, and magically started working up to now with no issues.
And it is true telstra are bloody hopeless at testing pre-releasing ROMs.
If you need more information let me know.
Thanks
Would greatly appreciate any help in two areas:
- firstly my HD2 internet stuff is nor working at present. Clicking many of the BigPond links just brings up IE with wap.telstra.com/wap?..... and ends up just sitting there until timeout. Can you post details for setting up new internet connection that fixed this.
- which ROM did you go to. Hw did you load this. I cannot get my HD2 to connetc to Win7 x64 WMDC. Can't even see any mention of the device in the device mgr, though it did say it saw it at ones stage. Reading numerous posts - seems to be a lot of people having issues in this space..
hylandgj said:
Would greatly appreciate any help in two areas:
- firstly my HD2 internet stuff is nor working at present. Clicking many of the BigPond links just brings up IE with wap.telstra.com/wap?..... and ends up just sitting there until timeout. Can you post details for setting up new internet connection that fixed this.
- which ROM did you go to. Hw did you load this. I cannot get my HD2 to connetc to Win7 x64 WMDC. Can't even see any mention of the device in the device mgr, though it did say it saw it at ones stage. Reading numerous posts - seems to be a lot of people having issues in this space..
Click to expand...
Click to collapse
Ok.. have to say, the wap.telstra addresses are all old and many are discontinued. All those apps are simply web shortcuts that should point to a m.bigpond address.
Firstly.. you need to do a few things..
1) You will need to HSPL your phone- ( like flashing a bios ) I just used the hspl.zip.. Instructions are easy and straight forward, make sure you follow them perfectly.
2) Flash your radio to something better i did the 2.10 ( Again.. instructions need to be followed.)
3) I then had a look and found a rom on the forum ( energy GTX ) which seems to have all i want and is fast.. after you flash it.. reboot it.. and it will autoconfigure to the Telstra network.. and BINGO.. FAST Phone!!
host12 said:
Yep fixed it, apologies forgot to post solution for my issue.
After trying reflashing with new ROM, downgrading to old ROM and still having same issue, that's right after downgrading...
It clicked, see I bought device and started using activesync after about 2 months.
Before that, I had an issue with my 3G internet connection not working at all.
Weather updates, internet access, hotmail emails etc.
To fix that other issue I had to create a new internet connection.
By the time I got to use activesync I had a new internet connection, I was not using stock telstra connection.
Therefore to fix on new ROM version I created a new connection, and magically started working up to now with no issues.
And it is true telstra are bloody hopeless at testing pre-releasing ROMs.
If you need more information let me know.
Thanks
Click to expand...
Click to collapse
Hey there, thanks for this. With the new 1.72 ROM the Telstra inbuild connection set ups seem to work, can browse internet and activesync will connect when I prompt it OK (with 1.49 I had to setup a new connection with Phone line (GPRS) and telstra.wap manually (via the Telstra tech's)). I have two HD2's one running 1.49 (with this manual config) and the other 1.72 with inbuilt Telstra config's - the delay problem u described with email arriving 3 or 4mins later is still happening on 1.72 despite it appearing to connect fine, almost like the message from the exchange server is being ignored. Watching Activesync on the 1.72 when I know there is new email and there is this odd sequence, seems to check and recheck emails 2 or 3 times when just one new email has arrived but doesn't seem to pick up the trigger from the Exchange Server that new email has arrived? Does this delay still happen for you, what connection configuration did you select? Thanks v.much.
I want to know what are the real benefits or improvements on upgrading the ROM on Telstra branded HD2? Because I bought an new, unlocked HD2 from a clearance shop in Melbourne and had been into it for just 2 days. Bening a long time WM user, I got used to it and it really seems to work without any problems at the moment, so does the new ROM brings some dramatic improvements, new and fanastic functions or what? I am not after cosmetic things at all, need to know real benefits comared to old ROM.
rxsoob said:
I've heard from a mate who works in Telstra ROM development that the HD2 images are not fully tested.. and therefore go to market with communications flaws.. eg every time you try and sync your mail or use as a shared internet device it struggles as the radio version is substandard to the rest of the Image.
Do yourselves a favour.. HSPL it... Find one of the wonderful roms that the guys/gals on here do.. and you will love using the hardware you have purchased. The HD2 is so powerful and should not be ruined by Telstra's lame attempt at a ROM.
Seems they have put way more effort into the Android ( desire ) but its still no HD2.
Click to expand...
Click to collapse
Thanks, almost sold on this path at this point given the headaches, was reluctant to head down this HSPL path, is there a good reference for setting up a custom ROM specifically for Telstra's network?
Activesync usually never works with the standard Telstra connection in the HD2 Telstra ROM.
As far as im aware, it is set up to go through a Telstra proxy server, which doesn't allow the Activesync traffic.
You must set up your own stock standard connection to telstra.internet APN. Which bypasses the proxy that they have on their preloaded connection. You will however not be able to use the Telstra internet shortcuts to My Account, BigPond etc, as they require authentication with their proxy server.
So as far as I have found, with the stock Telstra HD2 ROM its a case of either one or the other: your activesync working, or your Telstra links working.
englundm said:
Thanks, almost sold on this path at this point given the headaches, was reluctant to head down this HSPL path, is there a good reference for setting up a custom ROM specifically for Telstra's network?
Click to expand...
Click to collapse
I'd like a response to this too as I'm looking at HD2 Android and need a radio upgrade from for it to run, but don't want to lose Telstra Rural coverage. The HD2 is a great device, but few Winmo6.5 app developments compared to Android or iphone.

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