Database Users

Cingular 8525 -- Drivers for Windows Vista (32-bit)?

I have attached my Cingular 8525 to by computer via the USB cable. I am running Windows Vista (32-bit, official product release [not a beta or release candidate version]). I have also inserted the original Cingular CD containing the drivers for the phone. However, these drivers are for Windows XP (or other versions of Windows, but not Vista). When I connect the phone to the USB cable I get an error:
----- begin snip -----
Windows needs to install the driver software for your Generic RNDIS.
Device driver was not successfully installed.
Generic RNDIS
----- end snip -----
I have also searched the XDA-Developers Web site for answers, but have not found any relevant answers (http://forum.xda-developers.com/ and http://xda-developers.com/). Places I have looked for answers include:
http://support.microsoft.com/kb/837637
http://forum.xda-developers.com/forumdisplay.php?f=305
http://forum.xda-developers.com/showthread.php?t=279329&highlight=vista+drivers
http://wiki.xda-developers.com/index.php?pagename=BA_USBModem
etc. etc. etc.
Any ideas?
Thank you,
Cameron

Install Windows Mobile Device Center Beta. It's available free from microsoft. After installing that my 8525 was recognized immediately and installed the following drivers automatically:
WpdRapi.dll
WUDFRd.sys
Microsoft Windows Mobile Remote Adapter
There may be some other things it installed, but the bottom line is my 8525 is working well with Vista and everything installed automatically. My 2125 is working well, too.
EDIT: I am using Vista RTM Build 6000.

Windows Mobile Device Center Beta is also working for me (on a T-Mobile Vario II). A little buggy but does the job.
Does anyone know when the final release of Windows Mobile Device Center will appear?

WMDC Beta 3 on Vista Ultimate is one of the most useless beta from MS ever. In fact apart from a connection sound my Vista doesn't do anything when I connect my TyTN - on my XP Pro home at least I can browse my device. Here at work I can't use it at all, period.
After 1-2 months of use I have to admit this Vista is an enourmously giant piece of sh*t for hundreds of dollars - stay away of this crap at least for another 6-8 months or as long as you can.

Firstly, Vista is a great OS. You need the hardware for it (it really needs more than 1Gb of RAM to perform well) but if you have then it makes XP look like the aged operating system that it is.
And although WMDC beta 3 is not perfect, it works OK on my PC and is much nicer than ActiveSync.

Yep WMDC beta is a little buggy but that's why they call it beta. And since Vista Ultimate hasn't even been officially released any criticisms of it or reports of problems with it on your system are mute until the release date.
With that said, I'm running Ultimate on a Toshiba laptop and love it.

I am having a simular problem. i cant connect my 8525 to the pc. when i attach the usb to the computer and the device nothing happens.
under device manager when i force it, the 8525 comes up as an unknown device and when i try to install drivers for it, it says it cant find any.

aroundlsu said:
Yep WMDC beta is a little buggy but that's why they call it beta. And since Vista Ultimate hasn't even been officially released any criticisms of it or reports of problems with it on your system are mute until the release date.
With that said, I'm running Ultimate on a Toshiba laptop and love it.
Click to expand...
Click to collapse
I have a multple boot machine, running, XP Pro, VISTA Ultimate RTM, Knoppix on HD (linux kernel 2.6), ofiice 2007 on both Windows. I use also Virtual PC 2007 on VISTA to have an XP Home virtual machine inside VISTA
No way to have a reliable use of mobile devices in VISTA.
Windows media player Sync is a random event, connecting and syncing is the old and well known Windows "Plug and Pray"., Virtual PC can't use USB sync, no way
On Xp Office 2007 works perfectly with Active Sync 4.2, I flashed the Hermes BIOS, and Shared my phone Internet connection.
Vista is still in a growing up stage (buggy or NO drivers at all, old Sw unstable when running on Vista, USB devices like webcams, USB phones, printers not working) . As an example I have an all-in-one HP network printer, with drivers included in VISTA Ultimate RTM release. I can print my photos only with borders, no way to print borderless!)
To solve all VISTA issues and release the full power of VISTA-Mobile Devices integration I think a common effort is needed, between mobile 0S (crossbow will be released also with this purpose) and WMDC. Remember, at the beginning they said "no need of any other SW to connect and sync VISTA to mobile devices", then... we still have WMDC in BETA

aroundlsu said:
Install Windows Mobile Device Center Beta. It's available free from microsoft. After installing that my 8525 was recognized immediately and installed the following drivers automatically:
WpdRapi.dll
WUDFRd.sys
Microsoft Windows Mobile Remote Adapter
There may be some other things it installed, but the bottom line is my 8525 is working well with Vista and everything installed automatically. My 2125 is working well, too.
EDIT: I am using Vista RTM Build 6000.
Click to expand...
Click to collapse
aroundlsu,
What driver(s) show for your 8525 under Device Manager? Mine is showing as HTC USB Sync and always generates a Code 10.
TIA,
Ninja1

cninham said:
I have attached my Cingular 8525 to by computer via the USB cable. I am running Windows Vista (32-bit, official product release [not a beta or release candidate version]). I have also inserted the original Cingular CD containing the drivers for the phone. However, these drivers are for Windows XP (or other versions of Windows, but not Vista). When I connect the phone to the USB cable I get an error:
----- begin snip -----
Windows needs to install the driver software for your Generic RNDIS.
Device driver was not successfully installed.
Generic RNDIS
----- end snip -----
I have also searched the XDA-Developers Web site for answers, but have not found any relevant answers (http://forum.xda-developers.com/ and http://xda-developers.com/). Places I have looked for answers include:
http://support.microsoft.com/kb/837637
http://forum.xda-developers.com/forumdisplay.php?f=305
http://forum.xda-developers.com/showthread.php?t=279329&highlight=vista+drivers
http://wiki.xda-developers.com/index.php?pagename=BA_USBModem
etc. etc. etc.
Any ideas?
Thank you,
Cameron
Click to expand...
Click to collapse
Do you have WMDC installed? If so, Update the RNDIS driver manually. You are looking for the Microsoft Corporation "Microsoft Windows Mobile Remote Adapter" drivers. You will have to use the Show All Drivers switch when you search for it. Then a second New Hardware window will pop-up, this is the one for the Hermes. Unfortunately it is also where I am stuck. I have my 4700 syncing, but my 8525 is not properly identified/loaded.
Ninja1

Vista works fine with my 8525.. everything sync'd up by itself. I think it automatically downloaded the HTC update.

Touch HD: Vista bluetooth driver issue

Hi,
Having my HD since a week, I am doing synchronisation with windows mobile on vista x64.
Everything is fine using the usb data cable but not using bluetooth.
The HD is recognized as I can see HTC50 but as soon vista starts, I am requested to provide a driver that I have found nowhere.
If I go in the vista device control panel, there is a bluetooth device not working properly as no driver available.
Contacted the HTC hotline, they told me they will call me back within 48 hours.
It was 5 days ago...
Anyone having the same problem or a solution?

Friend of mine with Vista64bit also had problems, and bought Bluesoleil 64bit for better profile support. You can testdrive it with 2mb limit.
http://dontknowme.at/http://www.bluesoleil.com/

Thanks Lucas but for me it is the job of HTC to have a smooth integration within an OS like vista.
If not I will sell this device and go for an iphone.

UP :-(
Hi,
Having my HD since a week, I am doing synchronisation with windows mobile on vista x64.
Everything is fine using the usb data cable but not using bluetooth.
The HD is recognized as I can see HTC50 but as soon vista starts, I am requested to provide a driver that I have found nowhere.
If I go in the vista device control panel, there is a bluetooth device not working properly as no driver available.
Contacted the HTC hotline, they told me they will call me back within 48 hours.
It was 5 days ago...
Anyone having the same problem or a solution?

feratk said:
Thanks Lucas but for me it is the job of HTC to have a smooth integration within an OS like vista.
If not I will sell this device and go for an iphone.
Click to expand...
Click to collapse
The problem is probably the driver on windows vista, so switching to another phone will not help much. Besides..."smooth integration within an OS like vista" and "iphone" you have got to be joking!!!

Up
Please guys,
Could someone tells me he succeeds to synchronise the touch hd with a vista x64 through bluetooth?
The HTC support finally called me back asking to reinstall windows mobile 6.1 vista x64 but didn't work...

AFAIK this will not work with Vista. At least not with the Vista bluetooth stack.
I have the same problem you describe with my Wizard and my Diamond.
After switching to the Widcomm bluetooth stack I remember being able to synchronize my phones over BT.
I don't know exactly where the problem lies and if only HTC is to blame here.
I'm sorry, I can't give you a solution here.
Still, if you like to give it a try, go to
http://update.broadcom.com/BTWUpdate/downloads/btwinitialupdate.exe
Regards
K_Hismoom

I sync my Hermes with my Vista 64bit.
But I don't know wich BT-Stack is installed.
My laptop is an Asus V1S.

HTC customer support line
Dont hold your breath waiting for them to get back to you, i waited two months to get a reply email asking me to call their helpline.
Absolutely useless!!!!!!!

yeah, same problem at my side......
I'm using IBM T61p, and the update from broadcom site doesnt work......

Yesterday I have come across something interesting.
I had to hard-reset my device and afterwards it would not be recognized in Windows Mobile Device Center when connecting via USB cable. I heard the sound from the Device Manager, so Vista knew the device was connected, but it wouldn't show up in WMDC.
So I reinstalled WMDC, but still no luck.
But - and here comes - I was able to pair my HD over bluetooth with my PC and Vista installed the bluetooth drivers for the phone! I am now able to synchronize over bluetooth!
Sadly synchronizing over USB cable does not work any more.
For all of you having trouble with WMDC and bluetooth, try reinstalling WMDC 6.1, maybe this helps.
Regards
K_Hismoom

I too could never get a connection initiated from WMDC to the HD, with standard Vista Bluetooth. Pairing the the Vista desktop pc with the HD never was a problem, but Activesync. Then I tried to start the sync from the HD - and it worked.
Go the the Settings tab in TouchFlo3D, and use the first tab "Sync data" (Daten synchronisieren in German), and the HD connected itself to the WMDC, via the Hama Nano bluetooth dongle using standard Vista drivers. Give it a try!

OK, finally I got it work successfully.
The way to connect HD with PC, have to from HD to PC, can't from PC to HD.
I'm doing steps as follow:
1. set your PC's bluetooth as discoverable.
2. at HD side, search PC with bluetooth
3. after that, pair HD with PC
4. open your active sync on the HD, and select connect with bluetooth
5. after connected, everything works
Now I can explore my HD on my PC, everything is OK.

I have the same issue. I keep getting a message on my vista pc that Windows cannot install the device driver for a bluetooth peripheral.....very annoying!!

i also have this problem (vista cant find drivers). i'm trying to get the beta sideshow app workinng.
any help would be great.
thanks

Touch HD driver problem
I am having some bluetooth problems too but not exactly as you describe. I have a Touch HD and have it syncing over bluetooth with my Lenovo laptop (Vista32) and my PC (Vista64) fine. However, everytime I connet the phone, Windows tries to install drivers for it but can't find them. The drivers seem to be bluetooth related because if I go into Bluetooth Devices and click the Touch HD and search services, either nothing is listed or sometimes just "telephony". So I can't use any of my phones bluetooth profiles like internet sharing.
I have a weird feeling that it has something to do with the Touch HD Hotfixes that HTC has released recently.
Has anyone out there been able to fix the issue?????

luketoms, I have exactly the same problem as yours with my HTC Touch Pro and vista x64. This related to bluetooth driver in my point of view.
I haven't found any solution for that.
Has anyone a clue ?
Thx

I share your problem too, luketoms & gbouille. Espescially annoying, since I have connected my HD before sucessfully, with Vista locating the right drivers from Windows Update, displaying it as a HTC Touch HD T8282. Independent from WMDC.
Now, it seems my HD and laptop are no longer friends.

Does it say 'Missing bluetooth peripheral device'? If it does, right click on the device for properties. Click on update driver OR
Go to device manager, you'll see an unknown device named bluetooth peripheral device. Double click it to open its properties
Click 're-install driver' on the second tab.
Click Browse my computer for driver software' button
Click 'Let me pick from a list of device drivers on my computer'
There may be a list asking for device type, select 'bluetooth radios'
On the next page there will be a list of company names on the left side and a list of drivers on the right. In the company list choose 'Microsoft Corporation' ... not 'Microsoft'. Confirm selection is microsoft corporation.
On the drivers list there may be one or more driver versions for the mobile phone, select a newer version.
Click next, and ignore any warnings and keep pressing next
Then it shows successfully installed drivers

phabreel : it does indeed! Thankyou. Still, windows will not recognize the HD as a PAN compatible device when searching for it through the bluetooth wizard. And it has done just that before!

Bluetooth Peripheral Device (Other devices)

Hello.
When I plug in the HTC HD2 I got a new device in Windows 7 Ultimate - Bluetooth Peripheral Device with a yellow mark (code 28).
Windows mobile center is working.
Tested some typical actions (update drivers, uninstall, disable PAN, ...) without success.
Any idea?
Thanks.

SOLVED
Update drivers in device manager.

what make is your laptop/pc and what bluetooth stack do you have on your pc/laptop?

INFO
Sony Vaio VGX-TP3/Z (No bluetooth integrated)
External Bluetooth MSI Dongle (old)

I have exactly the same problem with my HD2 and Fujitsu Siemens Amilo with windows 7, built in bluetooth. (peripheral bluetooth device exclamation mark and error 28)
I tried the broadcom update but it wont install. I dont really know what bluetooth stack is on this laptop but I've been hunting around for a driver for a few days now but nothing seems to work.
Anyone any ideas how to get this paired succesfully?
Cheers

Try seaching ALL OF C:\ when looking for a driver
I've had the same issue, just browse for the driver yourself, and when you
can enter an location, enter c:\ and have it run for a few minutes.
For me, my comp. found the driver on my c:\ drive, even when auto-update and look for drivers on my computer failed.
Please report

Cheers. I'll give that a try tommorrow at work

Still cant get this to work.
Can anyone else help?
Cheers

Hi mates,
I had the same problem as you. But I don't think that driver is that important. But however I figured it out.
- First you have got to install the driver for your Bluetooth Device (either it's integrated or a seperate device)
- Then you go to Device Manager and double click on that yellow marked driver
- You go to Driver->Update Driver-> Browse My Computer for Driver Software-> Let me Pick From a List of Device Drivers on My Computer-> Mobile Devices->
- Then you find Microsoft Corporation and and install Windows Mobile-based Device ..... (something)
That will fix your problem...
And to activate the ActiveSync or HandFree or Stereo Sound (music playing through your PC's speakers, you go to Settings, in the righ corner Menu and then advanced. There you will have the Bluetooth Manager thingy.
You know the rest....

I have the same problem, I was following the guide above and when I chode the mobile devices there was no list of the manufacturers and the only option is to "Have a disc".
Any idea please ?

sorry misstyped - not "chode" but "chose".

lutanica said:
- Then you find Microsoft Corporation and and install Windows Mobile-based Device ..... (something)
That will fix your problem...
Click to expand...
Click to collapse
I have 5 choices under Microsoft there: Windows Smartphone 2002 and 2003, Windows PocketPC 2002 and 2003, and Microsoft USB Sync. I tried PocketPC 2003 - no luck. Tried some other ones for fun, no luck. Tried HTC as manufacturer but all the drivers there are for USB Sync.
I have a Dell E6500/Dell Wireless 370 Bluetooth Mini-card, Windows 7 Pro.
Anyone have any other ideas? At this point, I just want to sync via Bluetooth...

I have the same issue. Can't get bluetooth to work on Windows 7, 64 bit. I get the same options as the reply above.
Tried the bluetooth.zip file in this thread but the computer does not recognize the files.
Haven't found anything on the HTC-website either.

Gunnarson said:
I have the same issue. Can't get bluetooth to work on Windows 7, 64 bit. I get the same options as the reply above.
Tried the bluetooth.zip file in this thread but the computer does not recognize the files.
Haven't found anything on the HTC-website either.
Click to expand...
Click to collapse
Here's what I found: connect via bluetooth, ignore the missing driver warnings, and start the sync from ActiveSync on the phone. This seems to work for me...

Thanks! It solved my problem.

I'm having the same problem with my HD2 on Win7 x64. I tried the solutions above but no success. Any new ideas to try? Thanks!

Sorry, forgot to subscribe to the thread.

Spizella said:
Update drivers in device manager.
Click to expand...
Click to collapse
What are we meant to do with these files exactly? My computer doesn't recognise them.

I'm still having this problem too.
I've tried all suggestions including the one to select Microsoft Corporation for both the Mobile Devices and Bluetooth Radio categories. However, Microsoft Corporation is not listed as a manufacturer for either of those categories.

iphoneresister said:
Here's what I found: connect via bluetooth, ignore the missing driver warnings, and start the sync from ActiveSync on the phone. This seems to work for me...
Click to expand...
Click to collapse
Dear iphoneresister - you are a genius!
Just spent 3 hours trying to connect my HD2 to my Lenovo laptop with Win 7 Ultimate.
Whyt didn't i see your solution earlier

Please help - tethering Z VPC Z1190x - Windows 7 x64 rndis appears then disappears

Hello,
I still use a WM phone (waiting for WP7 Focus or HD7 or Omnia7 like phone or iphone 5 to come to verizon to upgrade). I have WP7 x 64 enterprise (legit) on my PC and my laptop. My PC runs the remote ndis network no issue whatsoever. Using the same phone and cable or other cables on my laptop and the ndis appears when I first plug it in and then disappears before I can even use it to browse the web.
I thought maybe it was something I installed on my laptop so I just did a fresh format - even tried my technet version of Windows 7 with SP1 integrated - it still has the same issue before I install any other drivers - the ndis adapter shows up for a second then it is gone and my phone is no longer connected for network sharing. I can however still access the storage space on my phone from my laptop. I also tried updating the inf chipset.
I have a much older Z laptop that doesn't have this issue. It only occurs with my z1190x. I was curious if anyone else has encountered and resolved this issue as I'd prefer not to replace my laptop for at least another year.
I forgot to mention, I also updated to the latest BIOS and installed all other latest Sony drivers after and it still occcurs. I've also tried disabling power savings and plugging in the laptop to power.
I'm able to ping an IP for about 5 seconds if I start in time otherwise it goes away before I can even ping.
I also just tried formatting it with Windows 7 x32 and it has the same issue.
I realize that not everyone will have experience if your hardware differs since it seems unique to this particular laptop but I was hoping someone might have experienced it and found a work around.

Bluetooth problems Windows 7

Dear XDA members,
I would like to post my problem, perhaps there are more members with this
problem.
I cannot contact my desktop or laptops with the bluetooth from my Note.
I had the same problem with my Galaxy SII.
Seems that Samsung is bringing products on the market without proper
drivers?
I asked them with this device how to solve this problem, they replied with the
advice of a hard reset, which didnot work.
Other devices work without a flaw with bluetooth.
Does anyone has a opinion or solution for this problem?
Would be great.
greetz
Aedriaen
The Netherlands

Aedriaen said:
Dear XDA members,
I would like to post my problem, perhaps there are more members with this
problem.
I cannot contact my desktop or laptops with the bluetooth from my Note.
I had the same problem with my Galaxy SII.
Seems that Samsung is bringing products on the market without proper
drivers?
I asked them with this device how to solve this problem, they replied with the
advice of a hard reset, which didnot work.
Other devices work without a flaw with bluetooth.
Does anyone has a opinion or solution for this problem?
Would be great.
greetz
Aedriaen
The Netherlands
Click to expand...
Click to collapse
I have no problems with win 7
Sent from my GT-N7000 using xda premium

Hoi Adriaan ik denk dat dat gewoon aan de Bluetooth drivers van jouw pc ligt! Download die maar eens opnieuw en installeer ze maar opnieuw.... Jouw probleem heeft niets met Bleutooth van je Note te maken... Je zegt het zelf al dat je S2 het ook al niet deed...

I can confrim this problem.
Windows 7 x64
Galaxy note with not-so-updated firmware, but doesn't really change things.
Laptop and phone see each other and pair well.
Phone can only see laptop as media audio device. Laptop can only see phone as media device.
Transferring file in either direction doesn't work, whatever method I use (start from BT devices, and choose send file, or open the bluetooth file transfer app from start menu, or even use myphoneexplorer in BT connection to send files).
While MPE returns an obex error, the other two methos start as if they were going to do the transfer, but the transfer never starts.
I tried sending files to my laptop, but I only ended up having a queue of sends that won't process, and cannot be cleared, staying after a reboot.
So unless there is some weird problem with my current firmware/kernel, somehow the note can't move files with windows 7.
I have found pretty much evidence elsewhere that people are having the same problem even with the S2.
Now that I bought a laptop with BT, it's silly that I need to plug a cable to move files...

I don't know what's wrong for you guys but I've got Windows 7 x64. Everything work perfectly on my Note, I mean I can send files in both ways. I haven't installed any additional program on my laptop to do so.
I'm on stock LA4 not rooted.

So here's the deal.
I had frozen several things regarding bluetooth from titanium backup, trying to defrost them didn't work for a problem in the app, so I gad to do the batch power defrost to reactivate them, and turns out that was the culprit

Bluetooth device driver installation unsuccessful
Hello Friends, I am facing a problem.
I was pairing my device with my laptop and everything followed smoothly until the last step.
The pop-up in the taskbar displayed -
"Device driver software was not successfully installed"
On my laptop,
Control Panel > Hardware and Sound > Devices and Printers > Bluetooth Devices
the name of my device appears but there is a yellow triangle with an exclamation mark besides it.
The Troubleshoot option seems futile as well. The message that appears after Troubleshooting has completed is, "Troubleshooting was unable to automatically fix all of the issues found" and the Problems Found displays, "Bluetooth Peripheral Device doesn't have a driver - Not fixed - a red circle with an X mark".
What could be the issue(s)? Please help me rectify it/them. I have Samsung Kies 2.0 installed on my laptop.

Just tried it for the first time on windows 7 x64 using my note on German LPY (worked on GB too) and it searched windows update and installed these drivers:
Bluetooth A2DP Source
Bluetooth AV Remote Control Target
Bluetooth OPP
Bluetooth Phone Boook Access
Bluetooth Handsfree Audio Gateway
Bluetooth Message Access Profile Server
Then it worked perfectly in sending files and listening to audio. Did these install on yours?

rowee270 said:
Just tried it for the first time on windows 7 x64 using my note on German LPY (worked on GB too) and it searched windows update and installed these drivers:
Bluetooth A2DP Source
Bluetooth AV Remote Control Target
Bluetooth OPP
Bluetooth Phone Boook Access
Bluetooth Handsfree Audio Gateway
Bluetooth Message Access Profile Server
Then it worked perfectly in sending files and listening to audio. Did these install on yours?
Click to expand...
Click to collapse
Thank you for your response rowee270.
Since I had not payed attention to all the drivers being installed after pairing my device the first time, I repeated the procedure again!
The result of post pairing is -
Bluetooth Headset AG - green check mark - Ready to use
Bluetooth OPP - green check mark - Ready to use
Bluetooth AV Remote Control Target - green check mark - Ready to use
Bluetooth AV Source -green check mark - Ready to use
Bluetooth Peripheral Device - red circle with X mark - No driver found
My Samsung Galaxy Note is running on stock ROM with no root, Android 2.3.6 and my HP laptop is running on Microsoft Windows 7 Ultimate Service Pack 1 x64.

Did you try installing Samsung Kies?
May help with drivers.

YLNdroid said:
Bluetooth Peripheral Device - red circle with X mark - No driver found
Click to expand...
Click to collapse
Obviously you need to install the driver for that Peripheral device.
I don't quite understand why it didn't install automatically. Maybe your computer company support page might have bluetooth drivers?
This page has someone who fixed their Peripheral Device problem:
http://blog.joelvincent.com/solved-bluetooth-peripheral-device-driver-sol

lettucegoatee said:
Did you try installing Samsung Kies?
May help with drivers.
Click to expand...
Click to collapse
Friends, I apologise for the delay in responding.
lettucegoatee, I have Samsung Kies installed on my laptop but no luck.
---------- Post added at 01:38 AM ---------- Previous post was at 01:09 AM ----------
rowee270 said:
Obviously you need to install the driver for that Peripheral device.
I don't quite understand why it didn't install automatically. Maybe your computer company support page might have bluetooth drivers?
This page has someone who fixed their Peripheral Device problem:
http://blog.joelvincent.com/solved-bluetooth-peripheral-device-driver-sol
Click to expand...
Click to collapse
Thank you once again rowee270.
I have a HP Pavilion g6-1014sa laptop but I cannot the name of the bluetooth adapter.
The HP website has two different sets of bluetooth drivers for said model. One is Ralink/Motorola Bluetooth Adapter Driver and the other is Broadcom 2070 Bluetooth Software and Driver.
http://h10025.www1.hp.com/ewfrf/wc/...en&cc=uk&dlc=en&sw_lang=&product=5081125#N320
The aforementioned drivers are listed under the category Driver - Network.
Although I have installed Piriform Speccy 1.6 on my laptop, I am unable to pinpoint the name of the bluetooth adapter.
I am pathetically stupid.

YLNdroid said:
I have a HP Pavilion g6-1014sa laptop but I cannot the name of the bluetooth adapter.
The HP website has two different sets of bluetooth drivers for said model. One is Ralink/Motorola Bluetooth Adapter Driver and the other is Broadcom 2070 Bluetooth Software and Driver.
http://h10025.www1.hp.com/ewfrf/wc/...en&cc=uk&dlc=en&sw_lang=&product=5081125#N320
The aforementioned drivers are listed under the category Driver - Network.
Click to expand...
Click to collapse
You might be lucky and get a hint by looking in the Device Manager. There should be a item with a red cross to show it's not working. It's name/properties may tell you the correct manufacturer.
I don't think it would hurt to install the incorrrect driver as it simply won't find the hardware device to use. If you want to be careful, you can create a drive snapshot in System Restore and restore it back if it doesn't work.
Hope it helps