Just wondering if anyone else has had the same problem. Last night I turned on my phone to find what looks like blotches of ink stains or oil behind the screen. Touch screen works just fine and I can see the entire display. It just looks like the lcd is floating just above these "stains" or whatever they are. If I press on the back of the phone at the battery cover, the stains move a little. Very strange, considering I baby my phone, have never dropped it or gotten it wet.
T-Mobile is sending a replacement, but I'd still like to know what happened and if I can fix it.
This used to happen on the original droids and on my Droid incredible. It is oil. Not really anything you can do about it. Never really found out what causes it... but I know alot of fingers were pointed at heat.
Glad they are sending a replacement.
Sent from my HTC Glacier using XDA App
camalus said:
This used to happen on the original droids and on my Droid incredible. It is oil. Not really anything you can do about it. Never really found out what causes it... but I know alot of fingers were pointed at heat.
Glad they are sending a replacement.
Sent from my HTC Glacier using XDA App
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Thanks. So strange. It definitely looks like oil. But the phone has never been exposed to heat. One minute it was fine, the next all oily. Hmm.
Thats actually the liquid crystals form the LCD leaking out and should falls under warranty, if you want it replaced. It doesn't happen often but occurs when the seal along the edges of the panels fails from basic use then LC oozes out from pressure.
Related
I'm using my SGS for almost a month now and there're appearing strange spots on the screen. I have absolutely no idea what it is and what's causing it. Has anyone seen something like this before?
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japperrrr said:
I'm using my SGS for almost a month now and there're appearing strange spots on the screen. I have absolutely no idea what it is and what's causing it. Has anyone seen something like this before?
click for higher resolution
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Never before.. the screen is totally off? What do you use to clean the screen? Do you feel the same touching the bright area and the opaque area?
Silly question maybe but has it got a screen protector on it?
Is it very humid where you are? Looks like moisture under the screen.
Take it to Samsung, maybe it's some kind of defect that's allowing moisture in.
There's no screenprotector on it. When it just appeared I couldn't feel the spots, now I can by moving my finger over them. They look like tiny scratches caused by sand but I always carry my phone in my pocket so that's just impossible.
At the photo the screen is totally turned off. I don't use any chemicals to clean the screen.
japperrrr said:
There's no screenprotector on it. When it just appeared I couldn't feel the spots, now I can by moving my finger over them. They look like tiny scratches caused by sand but I always carry my phone in my pocket so that's just impossible.
At the photo the screen is totally turned off. I don't use any chemicals to clean the screen.
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No idea.. I'm using screen protector until I got it out the box. By the way I always carry it in my pants pocket, and normally I use jeans... but the protector looks fine.
The area does look like the usual place to touch the screen (normal keyboard usage at the bottom of the screen and up/down scrolling in the middle). My only conclusion is either a defect screen or you've used it once without noticing you still had some chemicals on your skin.
Sent from my GT-I9000 using XDA App
Looks like you damaged your screen by some form of excessive pressure on the screen
Sent from my GT-I9000 using XDA App
a67543210 said:
Looks like you damaged your screen by some form of excessive pressure on the screen
Sent from my GT-I9000 using XDA App
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My thought too, maybe it had pressure with someting when you had it in your pocket with something else that was in your pocket or something that pressed you leg/poket for outside
exadeci said:
My thought too, maybe it had pressure with someting when you had it in your pocket with something else that was in your pocket or something that pressed you leg/poket for outside
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I never carry something in the same pocket a where I carry my phone in. As I move my finger over the screen I can slightly feel a bit of rough surface but when I clean my screen it's not visible while some other damaging is.
If it is in fact a damaged screen I wouldn't panic too much. There are tutorials online on how to repair damaged screens (as long as they're glass). You sand and polish the screen and it comes out as good as new. Although, for the SGS it would probably be best to remove the screen from the chasis first (they don't remove the screen as there is no bezel).
What games have you been playing? It look more like rubbing marks on several games that I can think off.
The damage is probably under the glass from excessive pressure over a pride of time.
Sent from galaxy s. JG4 + oneclick lag fix version 2.3
The coating has come off the screen it looks like... something must have been on your hands that burnt it off.
It's almost impossible the damage has been caused by excessive pressure. Since a few days I can actually feel the spots as they are a bit more rough then the rest of the screen. If the coating has come of the screen, will it be accepted when I return it warranty?
I had exactly this but a bit smaller. I took it back to the store (Hi) and requested a repair. The first time i noted 2 errors for it:
- Screen screwed
- GPS fix doesnt work or takes long
So... what they did; they flashed 2.2 and sent it back as repaired (funny I downgraded it to 2.1 stock after running 2.2.1 for weeks for this repair...). The folks at Hi agreed it was bullsh*t and they sent it again with the notice they didn't repair the screen. After another week the online status page said they didn't find a defect. Hi called them before they sent it back to have another look at it, since I even provided pictures with a red circle around the spots I'm still confused how they could miss this (maybe only blind people work at Teleplan...?). Then a few days later i saw they replaced "front mea i9000". Since today i got it back with a brand new screen. So.. if anyone else has this problem: send it back for repair and provide the picture in this topic to be extra clear (I wish I saw this photo, otherwise I would have provided this one with it).
I have the same thing only a lot smaller...
I have a circle on my screen from my €2 currency. Its not a scratch but something weird...
japperrrr said:
There's no screenprotector on it. When it just appeared I couldn't feel the spots, now I can by moving my finger over them. They look like tiny scratches caused by sand but I always carry my phone in my pocket so that's just impossible.
At the photo the screen is totally turned off. I don't use any chemicals to clean the screen.
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Click to collapse
did not you touch it accidentally with a "dirty" finger? (like isopropyl alcohol or adhesive remover etc) I had a similar damage on my HTC phone long time ago... I forgot to wash my hand before I picked up a call.
Looks like pressure damage. Had something similar with a htc touch. Looked like a oil like fluid within the screen. Amazingly the screen works still great. But the touch had a resistive screen, the sgs ones is capacitive. This in mind I don't know if it could be the same problem.
sent from my cobra mk3 by a thargoid pigeon
I have, I think, 2 tiny specs of dust on under my screen. They can only be seen in direction, bright sunlight. I dont think I care. Anyone else?
Yes, I do care about the dust under your screen.
...If it's true, then I'll be worried. That kind of thing irritates the hell outta me. My Droid is in pristine condition after 15 months, but the one tiny spec under it's screen still catches my eye.
Are you sure its under the screen and not under a your protector? (If you have one.) I think I would feel all kinds of skeeved if I saw dust. But that probably comes from my photography background. Lens with dust in it? Eeeew. I dont see dust under mine. But then again there are so, so, so many finger prints.
(Goes back to munching peanut butter and jelly sandwiches and Xooming. )
I just noticed dust under my screen as well. Very not cool. Come on Motorola, how lame of you to not seal up the screen. I have not even had mine for a week and I notice three pieces of dust under there. They are really not noticeable unless I get that morning slanted sun light to hit the screen. I do however shudder to think of how dusty it will be in a year if I already have this much in a week.
Just noticed a dust spec under my screen as well. Had the XOOM for over a month now. It's highly noticeable when I'm using an app with a white-lit screen background. (Like Gmail). This is so not cool. Not to mention, I can't open it up to clean it because it will probably void my warranty.
Yea I have one little spec. Not sure what it is because its white so I'm assuming its dust and not a pixel/screen quality problem.
Its situated right underneath the back button placement in landscape so its super irritating. I might exchange.
martonikaj said:
Yea I have one little spec. Not sure what it is because its white so I'm assuming its dust and not a pixel/screen quality problem.
Its situated right underneath the back button placement in landscape so its super irritating. I might exchange.
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Not sure how coincidental this is, but it have the same spec in the same spot.
Sent from my Xoom using XDA Premium App
Yup!! I also have dust under my screen. One little spec of dust. It really does bother me too, I kept not even thinking it was under the screen so I kept using a cloth on it and it just wouldn't rub off. Then I finally took a closer look at it, ahh it's under the screen, how Nice that is Moto!!!
Sent from my DROIDX using XDA App
I had one in the center of screen, returned my xoom over it. My new xoom has one near a corner, but it is much smaller than the last spec.
OK. That's weird. I have the dust spec in the exact same spot others do.... opposite of the power button.
Sent from my Xoom using XDA Premium App
really wow, i am freaking out.. i guess i shouldnt get this xoom.. could it be dead pixels?? man my galaxy tab didnt have as many issues
I just exchanged mine for having one right by the back button. so far so good on my new one. Wifi only model.
you could always take it apart and clean the screen. here are the instructions to do so. It is the same for wifi xoom as well.
http://www.ifixit.com/Teardown/Motorola-Xoom-Teardown/4989/1
OMG, I hope this is only for a very small few because I plan on getting a Xoom next month and this thread is starting to freak me out a bit.
znfrazier said:
you could always take it apart and clean the screen. here are the instructions to do so. It is the same for wifi xoom as well.
http://www.ifixit.com/Teardown/Motorola-Xoom-Teardown/4989/1
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I wouldn't advise anyone to take it apart. Cuz you might add more dust to it. Just by opening it you will be exposing it to alot more dust around the house or wherever you are, even from your own skin. Plus it void you warranty am uncle motor will not exchange it for you. The best option if still under warranty is to exchange it ASAP. I too have notice a little spec near my back button, but am way past warranty so I don't have that choice. But it's a shame that Motorola miss this potential issue. Now I know the screen is somehow expose, I can only imagine what will happen in years to com. That why I can't wait for the Outterbox Defender Series Xoom Case.
As far as I know, the display is not glued to the screen glass. Unfortunately, this means that always some percentage of xooms and even after some time using it, some dust will filter in between. However, I prefer to have a little dust on my screen than having to pay 400$ to change the screen in case it gets scratch or broken, which is what would happen having an iPad.
supremecream06 said:
I wouldn't advise anyone to take it apart. Cuz you might add more dust to it. Just by opening it you will be exposing it to alot more dust around the house or wherever you are, even from your own skin. Plus it void you warranty am uncle motor will not exchange it for you. The best option if still under warranty is to exchange it ASAP. I too have notice a little spec near my back button, but am way past warranty so I don't have that choice. But it's a shame that Motorola miss this potential issue. Now I know the screen is somehow expose, I can only imagine what will happen in years to com. That why I can't wait for the Outterbox Defender Series Xoom Case.
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Click to collapse
yeah true i mean i took mine apart because its easier to just wipe the dust away but scratch that this will void your warranty, only do if you know what you are doing and have the right tools. if not you risk damaging your device.
I have what looks like a piece of red lint under the screen it is not a dead pixel(you can see it under strong light with the screen off), it is in the center and bothering me. I called up Moto and they are having me send it in for repair. I am wondering if they are going to even try to clean the screen or send it back and say sorry only cosmetic and not a warranty issue.
I have two Xooms, one is Verizon's 3G and another is Wi-Fi version. Both are perfect with no dust under the screen on neither one.
Both tables spend quite a bit of time outside in a dusty area here in AZ. So far so good, no problems at all.
Another idea... How about original poster would make a poll? This way everyone can vote and we will have a better idea of what situation is.
I've noticed 4 distinct 'scuffs' or 'stains' that appear to be under my glass. I don't know how else to describe them. I didn't notice them when I first got the phone, but you can only see them at a good angle where there's no glare, so the may have always been there. Now I can't *not* notice them. I'll try to post a picture tonight, it's a bit hard to photograph. I think if someone has it they would know what I'm talking about...
Does it kind of look like a gel substance underneath the glass?
Sent from my Inspire 4G using XDA App
Hmmm maybe.. if I took a micro-drop of gel or glue and pressed it.... i'll try to post a pic later tonight.
its the oleophobic coating peeling off i think
Okay here are two pics of two of these things. I have four of them. I scratch and rub them and nothing, as if they are just beneath the surface...
From what I'm seeing it just looks like a scuff or scratch. I had a palm pixie before and it had the same markings on it.. Idk what it is.
Sent from my Inspire 4G using XDA App
I had something similar on my previous Nexus S. I think it's made from steam settling under glass.
I am on my second handset (Sprint) San Antonio, TX and both have had screen issues... I did notice something quite similar to your issue on my current handset but mine resides closer to the ear piece and camera... besides that I'm also experiencing the keyboard ghosting issue very visible when I open my notification menu.... I'm kinda hesitant to get a replacement since thus far my screens issues have only doubled ...
Neverland ranch
This is the oleophobic layer wearing off
Sent from my Nexus S using Tapatalk
deeren said:
This is the oleophobic layer wearing off
Sent from my Nexus S using Tapatalk
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Click to collapse
He is correct, mine is doing the same thing. Look at it this way, at least the top of your screen isn't separating, mine flexes'and'goes up and down under minimal pressure and makes all kinds of noise, its weird.
Sent from my Xoom using XDA App
deeren said:
This is the oleophobic layer wearing off
Sent from my Nexus S using Tapatalk
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I think this seems to be the most likely scenario from my google research and comparison of other pics. Ugh. Hopefully it won't get worse. What's the replacement/repair policy? Call Samsung or take it to Best Buy ? It's been over 30 days.
Definitely not scuff marks, I keep the thing in a sock and treat it like gold.
I am currently on hold waiting for a rep at Samsung.....it has been 1 hour and 45 minutes and I have not talked to anyone... so if calling Samsung is what you opt to do ... get yourself a samwich and a six pack before hand!!
So I finally got through to a rep.... and they said...
JK... I gave up after 5 hour hold.(seriously) ...and decided the issue was minimal at this point
Neverland ranch
I have similar problems, except it'll only show if I breath moist air on to it. If you cover it up with a decent screen protector, it should go away unless the mark is really deep.
Just got my replacement nexus, but when I got it out of the padded envelope I noticed a very strong smell of mildew coming from the phone box. I'm a bit apprehensive about opening it now...
Anyone else had this?
Just keep it in the box then....
Sent from my Nexus 4 using xda app-developers app
<stu> said:
Just got my replacement nexus, but when I got it out of the padded envelope I noticed a very strong smell of mildew coming from the phone box. I'm a bit apprehensive about opening it now...
Anyone else had this?
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Click to collapse
Well if you don't open it you won't know for sure..
at least it doesnt smell like urine :angel:
open it up. if it was wet, youll know.
Might be the depot where it was stored. Mine was really cold when I got it. Like ice cold.
0_o
Opened it up today - there was some strange powder on the screen protector. The screen seems to be OK apart from a word light spot near the top which is about 3 pixels wide and Is brighter than the pixels around it. The screen coating seems to be
evenly applied on this one.
Edit: just spoke to Google and they've gonna replace this one too.
Hello,
today when I was cleaning the screen I noticed there is a little piece of dust or something under the glass, it is not in the screen it is exactly in the black frame surounding the screen when it's turned on. Is this normal? Do you guys have this too or I got an defective one? Is this covered by warranty?
I am including a picture.
Thank you
ongbac said:
Hello,
today when I was cleaning the screen I noticed there is a little piece of dust or something under the glass, it is not in the screen it is exactly in the black frame surounding the screen when it's turned on. Is this normal? Do you guys have this too or I got an defective one? Is this covered by warranty?
I am including a picture.
Thank you
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Click to collapse
Both my S4's don't have that. I would try and get it exchanged under warranty.
I have a tiny piece of hair under my HTC one screen and it's kinda s bother. Unfortunately the store policy where I got it from don't allow for exchange, so am keeping it this way until HTC does something about it. Seems like HTC and Samsung were rushing the production up and forgot all about quality control.
Mines not got it, Id get it replaced
Sent from my GT-I9505 using xda premium
There is a vid of the factories that assemble cell phones and tablets. It's interesting..i was impressed the women are working fast and professionally but it bugged me that there is absolutely no dust control, lint free clothes, hair nets, etc. Basically theres a good chance every device will have stuff on the display under the glass. I think most people just think it happened when they put it in their pocket the first time.
Watch this if u think soldering irons and women are sexy
http://www.youtube.com/watch?v=AfyAjkPIYyc
Note the constant knocking sound. That is someone testing the mics with a piece of wood on the table
faiyo said:
there is absolutely no dust control, lint free clothes, hair nets, etc. Basically theres a good chance every device will have stuff on the display under the glass. I think most people just think it happened when they put it in their pocket the first time.
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Click to collapse
To be fair it is only a $49 tablet but cool video!
Sent from my GT-I9505 using xda premium