Database Users

touchscreen does not "untouch"

Hi Folks,
I'm reading this forum since about 1,5 weeks, as I got my first smartphone then. Unfortunaly I sent it back today, as it got broken yesterday. It has the problem, that the touchscreen doesn't untouch. I made a picture:
I can get rid of this touched area by pressing on it with my fingernail and move it to the bottom.
I think it's from that lether case. Anybody else ever had a problem like that? Probably with another phone type?

Looks like condensation under the screen to me.

Reapply screen protector... That's it..

I thought about water also, but under the microscope we have seen that it wasn't water. I was able to remove it restless until I touched it next.
I removed the screenprotector, but that wasn't a solution.
Unfortonaly I had to send it back today, as I'll get a brandnew one within the first 14 Days after delivery

Wow that's new. Mebe condensation.
Maybe since the touch part is 2 layers, Glass and Plastic screen hovering on top of that, that it got too hot somehow and that the plastic part got stuck to the glass. mebe if you had let it cool or something it woulda unstuck.
Was the phone near any heat or in direct sunlight?\

This looks like a cracked digitizer, a touch sensitive layer above the screen itself. The screen underneath usually seems to be fine, but it doesn't have the touch capabilities anymore. It has a look of spilled liquid and you should be able to see dots of the touch grid, you can't see them normally. It happened to me on my Orbit2. I think whole screen has to be changed...

cassper1 said:
This looks like a cracked digitizer, a touch sensitive layer above the screen itself. The screen underneath usually seems to be fine, but it doesn't have the touch capabilities anymore. It has a look of spilled liquid and you should be able to see dots of the touch grid, you can't see them normally. It happened to me on my Orbit2. I think whole screen has to be changed...
Click to expand...
Click to collapse
I thought about something like that too. Has the digitizer a "spazial" filling, so that you have a "soft feeling" when you tab it with the penzil?
HTC Touch Freak said:
Wow that's new. Mebe condensation.
Maybe since the touch part is 2 layers, Glass and Plastic screen hovering on top of that, that it got too hot somehow and that the plastic part got stuck to the glass. mebe if you had let it cool or something it woulda unstuck.
Was the phone near any heat or in direct sunlight?\
Click to expand...
Click to collapse
I had the phone in my trouser pocket every day. No sunlight or heat. I tried cooling down...no chance. I had a Cassiopeia once and had a waterdamage to it. There I was able to get the water out of the touchpad by having it on my heating for a few days. But it looked not like this here.

HI
i have the same problem with my diamond2.. i have on screen brando ultra clear ,i have called assistance and i must ship to them
now what i do, i must try to remove screenprotector before carry the phone to assistance or no?
help me
excuse for my bad english

tornado75 said:
HI
i have the same problem with my diamond2.. i have on screen brando ultra clear ,i have called assistance and i must ship to them
now what i do, i must try to remove screenprotector before carry the phone to assistance or no?
Click to expand...
Click to collapse
I had the same screen protector...strange. I removed it before i sent it back. After removing I tried, but the error wasn't gone. I think better remove it before sending it back, but you should also try if this fixes the problem. Tell us if or if not

Sqoerk said:
I had the same screen protector...strange. I removed it before i sent it back. After removing I tried, but the error wasn't gone. I think better remove it before sending it back, but you should also try if this fixes the problem. Tell us if or if not
Click to expand...
Click to collapse
i have removed the screenprotector but is the same error, i have sended it to assistance center this afternoon...
i wouldn't pay for damage why the phone is never fall
i hope well

Just had the same problem with my Td2. Not impressed. The phone was fine one minute as listening to my music on it, popped it in my pocket went upstairs ang got this blob right in the centre of the screen.
Glad I took the insurance now as this is going to have to get sent back. Not overly impressed as only had the phone for 6 weeks and having a problem with the build.

Just a quick question for those that had this problem. Was the damaged screen visible under all types of light?
I ask this because taking into different rooms in my house and different types of light it seems to disappear, then reappears under other light sources. I will test in the daytime tomorrow but am now starting to wonder exactly how long it has been there...

db_darryl said:
Just a quick question for those that had this problem. Was the damaged screen visible under all types of light?
I ask this because taking into different rooms in my house and different types of light it seems to disappear, then reappears under other light sources. I will test in the daytime tomorrow but am now starting to wonder exactly how long it has been there...
Click to expand...
Click to collapse
My "blob" couldn't be seen when I looked straight from above. As on my pictrue I had to look from a angle to see it. Also it was hard to see under bright daylight. Hope that helps.
But I have a question also: You all used the leather bag shipped with the phone? I think the case isn't plain enought inside. I think there is a higher pressure one the display while wearing it in my trouser pocket. Anybody else who can tell more about that?

I've the same problem, at least I think it is the same. Touch still works fine, but it seems like there is some condensation underneath the screen.
I can confirm that it has nothing to do with the screenprotector.
If I put my finger on it, it moves to the sides. Sometimes it seems to be gone, but after a while I notice it again.
It's a very colourful stain. Can I claim warranty for this kind of 'errors'?

dlarge said:
It's a very colourful stain. Can I claim warranty for this kind of 'errors'?
Click to expand...
Click to collapse
As you are the 4th in this thread I think so

It's not under warranty of HTC, at least that's what they told me...
Did somebody else contacted HTC about this problem?

dlarge said:
It's not under warranty of HTC, at least that's what they told me...
Did somebody else contacted HTC about this problem?
Click to expand...
Click to collapse
too bad it seems like they classify it under 'cracked display' - and according to the user manual it is not covered by warranty.

Probably, but I think it's just an error of HTC. The way they treat their loyal customers is, in my opinion, verry disappointing. It was the same with the problems everyone had with the TytnII.

Today I got my phone back from my provider...the same broken one. In the letter they told my I sent it back too later
Now I'm dissapointed from o2 Germany, cause the customer support told me what to do and I did it.

guys i had the same problem (http://forum.xda-developers.com/showthread.php?t=519441) and i got a replacement. but i tell you.. this is caused because one time the phone got hit by pressure on the screen and the screen itself kinda felt into the phonecase. check out from the side.. you probably will see that the screen is lowered - then when you use fingers on the touchscreen this blob appears. in my case the screen didnt work anymore as soon the blob appeared... but was able to get it out with some tissue and rubbing.
also i saw some oil liquid under de screen - depending on the light outside.
so.. just take care.. this phone is very sensitive to any pressure on the screen and using it in a trouser pocket is already dangerous!

Help, Newton's Rings! (Oily rings appearing beneath screen)

I've heard of this problem happening on other devices (see here, here, here, and although not what mine looks like, here), but I was wondering what I can do about this problem. This is called Newton's Rings, I believe, and there's a nice wikipedia article about it. Apparently it's a problem under the screen.
It's an oily smudge. It appears to be made up of asymmetric rainbow-colored rings and is apparently under the screen. It is only visible in indoor lighting in certain angles, and is less visible when the screen is on. When pressure is applied around this spot, it appears to shift slightly. It's been present for over a week on my device without much change.
The HD2 has a capacitive screen, so the method to correct these spots (the "duct tape method") is said not to work. How can I fix this problem? I'm pretty sure I didn't cause it since I was careful with my device--it could have been there (most likely) from the time of purchase.
Should I ask for an exchange at my local T mobile store? Should I try duct tape or a vacuum cleaner to suck the screen forward, or should I try to open the device up and detach the screen, or should I beg for a return?
Help!
PS: You might want to check your HD2's as well...

*deleted*
*deleted*

I think you would have to have a resistive screen to even have this problem. A capacitive screen doesn't have these "layers." And, it requires a curvature to induce the inference rings which a hard glass screen with no layers doesn't have.

I followed a couple of them threads some time ago, and if I remember correctly some users which had this problem you're postin' about have had their hd2 replaced by htc cause it should fall under warranty terms. Return it to your local t-mo store and ask for a replacement. Should they deny that, try calling htc customer care and see if you can send it in to corporate for repair/exchange. I'd recommend that you try official ways first before attempting to disassemble it or to fix it by yourself as you may end up voiding your warranty..

Since you have a US T-Mobile HD2, and it has been less than 14 days and within the return period, you should be able to get it replaced at the store.

This is obviously a problem with the screen and you shouldnt try to fix it in any way. If you have installed or modded it in any way then return it to stock condition and take it back to your store. They are obliged to give you a replacement as it is a faulty unit. do not accept anything less.
Mark.

First of all, why in the hell would you buy such a device with incredible screen real-estate... and NOT place a screen protector on it?
My screen hasn't even been touched by human hands. Let me guess, the next thing you're going to tell us is your device has a scratch on the battery cover...
Having a case on the device would have prevented such an incident from occurring in the first place. Problem solved.
Take better care of your investments folks...

Reignzone said:
First of all, why in the hell would you buy such a device with incredible screen real-estate... and NOT place a screen protector on it?
My screen hasn't even been touched by human hands. Let me guess, the next thing you're going to tell us is your device has a scratch on the battery cover...
Having a case on the device would have prevented such an incident from occurring in the first place. Problem solved.
Take better care of your investments folks...
Click to expand...
Click to collapse
I seem to be confused about why you need a screen protector when the screen is glass? I was under the impression that glass screens won't scratch. I can't see how a screen protector would protect a glass screen from pressure, so what's the point?

LOL TRUE!!!!!!!! ^

chrys9989 said:
I seem to be confused about why you need a screen protector when the screen is glass? I was under the impression that glass screens won't scratch. I can't see how a screen protector would protect a glass screen from pressure, so what's the point?
Click to expand...
Click to collapse
dbriese said:
LOL TRUE!!!!!!!! ^
Click to expand...
Click to collapse
Alright, well... I'm not even going to dignify myself a response to your first question... for obvious reasons.
As for pressure... what PRESSURE could you possibly be applying to your device that is apparently going to render the screen useless? It's a ****ING Pocket PC, don't mistreat it. Protect your investments... it's common sense.
Seriously though, your first question... RETHINK exactly what it was that you had asked me... and then I'm pretty sure you'll realize the stupidity.

Reignzone said:
Alright, well... I'm not even going to dignify myself a response to your first question... for obvious reasons.
As for pressure... what PRESSURE could you possibly be applying to your device that is apparently going to render the screen useless? It's a ****ING Pocket PC, don't mistreat it. Protect your investments... it's common sense.
Seriously though, your first question... RETHINK exactly what it was that you had asked me... and then I'm pretty sure you'll realize the stupidity.
Click to expand...
Click to collapse
I don't get the attitude, I simply asked you, or anyone else who seems to think they need a screen protector on a glass screen; why they feel that way. As far as I know, it's like next to impossible to scratch it, (unless you carry loose diamonds in your pocket) and the pressure comment was me trying to understand why you feel the need to get a protector. With all that said, I wasn't knocking you wanting one (somebody's got to buy them) I was simply trying to see if I was misinformed about the durability of glass screens.

Heh, my bling-bling may scratch my phone screen That's how you can tell they are real diamonds . Though, you make a good point, glass screen shouldn't scratch, and if anything, a crappy thicker screen protector may hinder the conductivity of your fingers? Just my guess. On a side note, had my ipod touch in the same pocket as my keys once (hate the thing, but it was free) The back got scratched to hell, but the screen was nice and unscathed.

chrys9989 said:
I don't get the attitude, I simply asked you, or anyone else who seems to think they need a screen protector on a glass screen; why they feel that way. As far as I know, it's like next to impossible to scratch it, (unless you carry loose diamonds in your pocket) and the pressure comment was me trying to understand why you feel the need to get a protector. With all that said, I wasn't knocking you wanting one (somebody's got to buy them) I was simply trying to see if I was misinformed about the durability of glass screens.
Click to expand...
Click to collapse
rickyzone said:
Heh, my bling-bling may scratch my phone screen That's how you can tell they are real diamonds . Though, you make a good point, glass screen shouldn't scratch, and if anything, a crappy thicker screen protector may hinder the conductivity of your fingers? Just my guess. On a side note, had my ipod touch in the same pocket as my keys once (hate the thing, but it was free) The back got scratched to hell, but the screen was nice and unscathed.
Click to expand...
Click to collapse
Alright. Well, my apologies for the "disrespect".
I'm merely saying that a screen sleeve, protector, or WHATEVER is how someone could go about preventing the oil corrosion that occurs from natural skin oils on the screen.

This isn't oil corrosion. No disrespect from me either, but this unit actually had a screen protector. And a case. So thanks, but no thanks.

curiousGeorge said:
This isn't oil corrosion. No disrespect from me either, but this unit actually had a screen protector. And a case. So thanks, but no thanks.
Click to expand...
Click to collapse
I had exactly the same situation with my old Hermes (going back quite a few years). I got it through the post from Tmobile and was playing happily with it for about half an hour until I noticed an oily patch exactly as you describe. Rang up Customer Support and they asked me if I had sat on the phone or knocked it in any way.. And this was after having the phone in my possession for 30 minutes HAHA in the end they told me to take the phone to the nearest store to confirm the problem and I got a straight replacement.
I think its caused by a leak in the LCD. You can try, as sugested on other threads to get some tape and try to pull the glass away from the liquid but this would only really be worth trying if your phone was out of manufacturers warranty. Since you have not had your phone long at all you are entitled to a direct replacement under the Sale of Goods Act.
Going back to earlier posts, too much pressure could cause this sort of problem but as stated with a good quality glass which the HD2 has this is very unlikely unless you had an elephant sit on it
More likely the LCD is defective and if the oily patch is noticeble to you then the seller has no other recourse. If I was you I would deal with this matter as soon as possible though so that you get a stisfactory result.
Mark.

Hey guys.
looking at your device, you have the same problem i have on my HTC TOUCH HD, mine had a small point in the middle, and after a few months it become bigger and now my screen wont work properly.
it means when i perss lets say "START" button, it reacts at the X button in the right of the screen.
adter looking over the net and reading about it, i can see a lot of devices from HTC has this problem, guess its a bad building quality who knows.
maybe it got hit a few times at the screen, maybe pressure who knows.
the thing is, CHANGE THE DEVICE before your screen wont react anymore, mine is Resistive screen. so i took a small niddle and lifted the screen from the left (the volume side) and squeezd it a bit, it went out, but a bit more came back after, that means something or some fluid is between tha screen, the Gap maybe i dont know.
ive also tried with a DUCT TAPE - worked for a few minutes than it came back again, but even when the oily part was gone the screen still was reacting not as before.
also there is a bad sound from the place you have the oily part under it' like if you press it with the Stylus or just your finger.
BE CAREFUL with thos devices!
Also ive heard something about PRESSURE differents between cities / countries and simillar can cause the screen defect.
for example - i live NOW in Eilat, its in Israel, and its a very very low place, i go home once a month, to a higher place (300M above), and it happaned since i moved here. it can be one more of the reasons to cause this defect.
well, my device is ruind, it can barely work now sometimes, if i press the screen from all of the sides or lifting it up with a niddle!
and that sucks!
BTW USE YOUR WARRENTY.
dont let HTC run away from their defaults and defects with thos devices, why do we have to pay on their mistakes of not making a good resistance materials for thos devices...its stupid.
specialy when it happanes to a lot of people with the same Devices!
i dont see any APPLE users having thos peoblems with IPOD / IPHONE!

liav12 said:
Hey guys.
looking at your device, you have the same problem i have on my HTC TOUCH HD, mine had a small point in the middle, and after a few months it become bigger and now my screen wont work properly.
it means when i perss lets say "START" button, it reacts at the X button in the right of the screen.
adter looking over the net and reading about it, i can see a lot of devices from HTC has this problem, guess its a bad building quality who knows.
maybe it got hit a few times at the screen, maybe pressure who knows.
the thing is, CHANGE THE DEVICE before your screen wont react anymore, mine is Resistive screen. so i took a small niddle and lifted the screen from the left (the volume side) and squeezd it a bit, it went out, but a bit more came back after, that means something or some fluid is between tha screen, the Gap maybe i dont know.
ive also tried with a DUCT TAPE - worked for a few minutes than it came back again, but even when the oily part was gone the screen still was reacting not as before.
also there is a bad sound from the place you have the oily part under it' like if you press it with the Stylus or just your finger.
BE CAREFUL with thos devices!
Also ive heard something about PRESSURE differents between cities / countries and simillar can cause the screen defect.
for example - i live NOW in Eilat, its in Israel, and its a very very low place, i go home once a month, to a higher place (300M above), and it happaned since i moved here. it can be one more of the reasons to cause this defect.
well, my device is ruind, it can barely work now sometimes, if i press the screen from all of the sides or lifting it up with a niddle!
and that sucks!
BTW USE YOUR WARRENTY.
dont let HTC run away from their defaults and defects with thos devices, why do we have to pay on their mistakes of not making a good resistance materials for thos devices...its stupid.
specialy when it happanes to a lot of people with the same Devices!
i dont see any APPLE users having thos peoblems with IPOD / IPHONE!
Click to expand...
Click to collapse
All touchscreens suffer from defects (yes even ipdods and iphones lol). The trick is to send it back the moment you spot it and not sit on it and wait, hoping it will go away. It wont. You can use the tape method to pull the screen away from the bleed but the liquid will still be there and sooner or later it will just come back.
I noticed a bleed on my OLD hermes the day I got it from brand new, rang up the shop (tmobile uk) and they tried to tell me that I must have sat on it or dropped it. Everyone who purchases a device has a right that it will work for a 'reasonable' amount of time without defects appearing so you have to push your rights and get it changed (not fixed) for a new device.
If your device is out of warranty and you have a bleed on the screen the only thing you can really do is change the screen. These can be found on ebay and not that hard to do. For your Touch HD you can get one *HERE* but you have to weigh up whether its cheaper to just buy a new device or fix the one you have.
And I dont really think atmospheric pressure between different places would have any affect as lcd screens are built to work pretty much anywhere and if that was the case every time someone got on a plane their device would go capput.
Mark.

i know! that sounds not reasonable, but i looked at someone's Thread about that he went out of a plane and he noticed a huge spot in the middle of the screen, and few days later after going back on the flight it was gone.
that thing is very strange.
btw thank you for the link..

liav12 said:
i know! that sounds not reasonable, but i looked at someone's Thread about that he went out of a plane and he noticed a huge spot in the middle of the screen, and few days later after going back on the flight it was gone.
that thing is very strange.
btw thank you for the link..
Click to expand...
Click to collapse
Ur welcome
Mark.

Copter screen protector fail

Got myself a DHD today and a copter for the screen!
But after I carefully attached it to the screen and turned the phone on for the first time, i saw the copter-fluid slowly running over the INSIDE of the screen.
Somehow it had seeped into the tiny cracks around the screen and gotten to the LCD.
The screen has a odd "3d" pattern with dots all over it now and i am quite devastated to see my new phone in this condition :/
I placed it in a small sealed box containing cat-litter and placed the box on a warm place (this was 7 hours ago), but i am not seeing any improvements.
Is the cat-litter enough to remove the water or is there another way to get rid of it. OR am i f*ed?

Hmm, are you sure you actually have a problem?
All DHDs have a "dot pattern", its a regular matrix of dots that is visible at some angles, it is normal.
It's hard to understand exactly what you mean without pictures, but having applied many of the protectors I really dont think you aught to panic

The spots are 3mm large and look a bit like droplets of water (randomly scattered across the screen), there is also "shady" parts around the edge of the screen. And these shades was what i saw growing when I turned on the phone.
I took the phone to the store where I got it and they advised me to get an insurance just in case the fluid screws anything more in the phone.
I will fix some photos tomorrow that shows what it looks like.

This is what it looks like, it is very visible from this angle.
The spot's have actually grown during the night
I keep the phone in a sealed box with a bag of calcium chloride (from a dehumidifier).

Wow. I honestly think you could be able to claim this on the DHD warranty.
I work in an electronics shop, and I apply Copters to peoples' phones regularly, generously using the spray liquid; it really flows all over the place, and I've never ever seen it get under a screen.
You should contact HTC and maybe complain about the lack of proper isolation of the display.
When I put a copter on my DHD the liquid was everywhere, I just mopped it up, sprayed the edges with compressed air and all was well.

I will do that if i dont see any improvements by tomorrow, i turned it on a few minutes ago and saw that the dark spots has grown a bit more.
Do anyone know where the moisture indicators is in the phone?
I found the one at the battery, but it was white.

Update:
The spots have grown even more

Thats why we all shouldnt use protectors that require any fluid to put them on the screen. It looks like digitizer and lcd werent stick properly to each other (as they are sticked) and fluid got into free spaces between layers. Electric toys and fluids based on water dont like each other % fluid are much better for such operations if u realy want to use any fluid to get bubbles off ...
And one more thing about pictures... Ure saing that spots ar growing ... i think they are not growing but fluid is getting off slowly from there and they are rest of it. At start there were only fluid on whole lcd now during getting off it stays only in some places that looks like spots. Leave it for a longer while and they should dissapear (dry completely)
Sent from my Desire HD using Tapatalk

Have you tried sticking it in a bag of rice and leaving it over night?

Skellyyy said:
Have you tried sticking it in a bag of rice and leaving it over night?
Click to expand...
Click to collapse
Thats very good idea!
Sent from my Desire HD using Tapatalk

Rather than trying cat litter or rice, by some silica gel, you can get some from eBay, delivered next day.
Seal the phone in a small air tight container, packed with the silica gel and put in a warm place ~30c
If drying is going to help, that will get it dried quickly and thoroughly.
You may have issues with solute residue but good luck!

Thanks for the answers, i have put the phone on top of a bag of calcium chloride (the stuff that is used to dehumidify an entire room).
The spots grow faster when placed with the bag, so the water is probably getting sucked out as you said

Any news? Has it gotten any better?

Well, the spots keep on growing but at least the water is reacting to the calcium chloride.
For some reason it has grown a lot in the lower right part of the screen.

@[email protected] said:
Well, the spots keep on growing but at least the water is reacting to the calcium chloride.
For some reason it has grown a lot in the lower right part of the screen.
Click to expand...
Click to collapse
I would just send it in for warranty. Something looks fishy. Perhaps the courier dropped it in a pond accidentally?

leppie said:
I would just send it in for warranty. Something looks fishy. Perhaps the courier dropped it in a pond accidentally?
Click to expand...
Click to collapse
I dont think the warranty will cover this, since it is probably my fault for not covering up every little gap or crevice on the phone before placing the screen "protection"
Update: the grey "cloud" is slowly covering the lower part of the screen. Something is clearly happening, for better or for worse is the question. :S

It might end up covering the whole screen then you won't even notice it.

Skellyyy said:
It might end up covering the whole screen then you won't even notice it.
Click to expand...
Click to collapse
Half the screen is now grey, at least the spots are less visible ^^

Do you think i can use the phone in the meantime, or should I wait until it is completely dry?
My fingers are itching
Hmm, checked the oven, it can go as low as 35 degrees celcius.
Is that too hot for the phone?

35*c is fine, but you must be careful that the oven is indeed at that temperature!
You shouldn't really be using it (or even have the battery in) whilst it is wet, so i would try and avoid it if i were you

Tiny bubble under screen

Good Day
My gf's white I9500 has a tiny bubble (or what seems like one) under the screen of her phone.
It is not showing on the pictures I take so I will try my best to explain it to you.
The phone was purchased on Saturday 14th September and she noticed it on Tuesday evening. There is NO screen protector on the phone.
So it's located towards the top and slightly left hand side of the phone screen.
It's quite small probably 1-2mm
When I press it, it seems to disappear but reappears shortly. When I blow on to the screen to create steam as if I am going to clean it, everywhere around the bubble streams up except the actual bubble. When I run my nail across the screen I feel maybe a slight bump.
In my opinion I feel the last coat on the glass was a thin film which was not put on properly due to dust or an air pocket.
Has anybody seen this or have an idea of what it is and what has caused it?
Samsung should clearly cover it because it seems like a defect
Sent from my GT-I9500 using Tapatalk 4

milan188 said:
Good Day
My gf's white I9500 has a tiny bubble (or what seems like one) under the screen of her phone.
It is not showing on the pictures I take so I will try my best to explain it to you.
The phone was purchased on Saturday 14th September and she noticed it on Tuesday evening. There is NO screen protector on the phone.
So it's located towards the top and slightly left hand side of the phone screen.
It's quite small probably 1-2mm
When I press it, it seems to disappear but reappears shortly. When I blow on to the screen to create steam as if I am going to clean it, everywhere around the bubble streams up except the actual bubble. When I run my nail across the screen I feel maybe a slight bump.
In my opinion I feel the last coat on the glass was a thin film which was not put on properly due to dust or an air pocket.
Has anybody seen this or have an idea of what it is and what has caused it?
Samsung should clearly cover it because it seems like a defect
Sent from my GT-I9500 using Tapatalk 4
Click to expand...
Click to collapse
Sent from my GT-I9500 using Tapatalk 4

Take it back from where she bought it and ask for replacement. They will check it and if is a manufacturing defect (which 100% is), she will get a new one.

Ask for replacement if that tiny bubble really bothers her.
Sent from my GT-I9500

Thanks for the replies it's going to Samsung to get checked
Sent from my GT-I9500 using Tapatalk 4

Yes samsung should replace it but so should place it was purchased from. Next time remember to post under the questions and answers section.
Sent from my GT-I9505G using Tapatalk 2

hey milan188, did you got your gf's phone replaced under warranty?
I noticed the same issue about one week after I bought my phone.
But on my device, the bubbles appear and disappear without a trace. I couldn't establish a pattern or a reason. See the attached picture.

those seem on surface of the screen so maybe the screen protector causes them ... especially if they aren't permanently there ...

AvelonTs said:
those seem on surface of the screen so maybe the screen protector causes them ... especially if they aren't permanently there ...
Click to expand...
Click to collapse
I forgot to say I removed the screen protector and the bubbles are still there, unchanged. It's something wrong with the samsung amoled + gorilla glass combo.

Today is expanded, see the picture
LE: later it went away, slowly. This time it responded to pressing on the glass of the screen, the more I pressed, the more it dissipated away slowly.
It's like the glass hasn't been applied properly from the factory. But why is it appearing randomly? Why do the air bubbles come back?

iovaniorgovan said:
Today is expanded, see the picture
LE: later it went away, slowly. This time it responded to pressing on the glass of the screen, the more I pressed, the more it dissipated away slowly.
It's like the glass hasn't been applied properly from the factory. But why is it appearing randomly? Why do the air bubbles come back?
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Click to collapse
Get Samsung to repair it. They come and go most likely cause of pressure? Most of the time I guess this bubbles appear is cause the loca is being spread away but when pressure is pressed against it the bubbles go away? I'm not sure but just warranty service it and get it over with.
"All men are created equal, some work harder in pre-season."
- Emmitt Smith

Screen and digitizer coming in contact.

I've noticed a weird oval shaped splotch that can sometimes form in the center of the screen. This seems to be caused by pressure applied to the front and/or back of the tablet causing the clear panel that we touch to stick to the screen underneath.
I noticed this a couple times after taking it out of my rolling bag. I have the slide cover and keep it in a neoprene case which is in turn inside of another neoprene case. I figured it was just a matter of me having too much stuff in the bag. Then I noticed it once after just having the tablet in my jacket pocket.
Putting it in front of a heat vent and applying slightly pressure on the sides will get the panels unstuck, but I'd rather not have to do that. Is anyone else experiencing this issue? Are these tablets prone to this?
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Ragnorok64 said:
I've noticed a weird oval shaped splotch that can sometimes form in the center of the screen. This seems to be caused by pressure applied to the front and/or back of the tablet causing the clear panel that we touch to stick to the screen underneath.
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Best to treat tablets with kindness as most are stressed easily. My Google Nexus 7 2012 model used to have strange screen phenomena.
Never bend, nor drop, or push in the screen unless you really are intending to do what you do. Doing the heat thing may help you to bring into formity and parts that have moved or never put properly in manufacturing, but you also risk plastic stress and breakage..

Ragnorok64 said:
I've noticed a weird oval shaped splotch that can sometimes form in the center of the screen. This seems to be caused by pressure applied to the front and/or back of the tablet causing the clear panel that we touch to stick to the screen underneath.
I noticed this a couple times after taking it out of my rolling bag. I have the slide cover and keep it in a neoprene case which is in turn inside of another neoprene case. I figured it was just a matter of me having too much stuff in the bag. Then I noticed it once after just having the tablet in my jacket pocket.
Putting it in front of a heat vent and applying slightly pressure on the sides will get the panels unstuck, but I'd rather not have to do that. Is anyone else experiencing this issue? Are these tablets prone to this?
Sent from my TegraNote-P1640 using Tapatalk
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Did you recently get your tablet? I remember reading a lot of people having this issue when their tablets were new, but after they had time to settle and for all of the bonding materials to fully dry and cure it went away. Of course any LCD will splotch the colors on a spot if you press too hard, though it tends to just happen for that moment and then go away... when I was a kid, I used to love mashing on the displays of calculators and watching the trippy results

rchrdcrg said:
Did you recently get your tablet? I remember reading a lot of people having this issue when their tablets were new, but after they had time to settle and for all of the bonding materials to fully dry and cure it went away. Of course any LCD will splotch the colors on a spot if you press too hard, though it tends to just happen for that moment and then go away... when I was a kid, I used to love mashing on the displays of calculators and watching the trippy results
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It's been a couple weeks. You'd think everything would be settled by now. It's almost as if the digitizer is cut slightly to snuggly or something. I may buy a universal hard shell case or something.
I think we all loved poking calculator's displays.
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I would definitely contact your manufacturer to see what they have to say about it. I forgot to ask, which one do you have? EVGA or another? It was on the EVGA forums that I noticed the complaints of the blotches on the screen... I don't know if the problem affected other manufacturers or not.

Dont have this problem, Advent Vega version.
Can only see something when i press the screen in the middle very hard, never seen it before. does not happen when i dont try to force it!

rchrdcrg said:
I would definitely contact your manufacturer to see what they have to say about it. I forgot to ask, which one do you have? EVGA or another? It was on the EVGA forums that I noticed the complaints of the blotches on the screen... I don't know if the problem affected other manufacturers or not.
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I do indeed have the EVGA version.
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Ragnorok64 said:
It's been a couple weeks. You'd think everything would be settled by now. It's almost as if the digitizer is cut slightly to snuggly or something. I may buy a universal hard shell case or something.
I think we all loved poking calculator's displays.
Sent from my TegraNote-P1640 using Tapatalk
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I have seen in iPhone repair kits a suction-cup thingy that they put on the screen and pull to remove it. By no means am I saying to remove your screen!!! Maybe maybe if you're desperate is to get a suction-plastic thing like found in bathroom wall hangers, and see if you can slightly pull out. If the tablet is warm then any gums or glues may shift a bit allows the screen to settle properly.

e8hffff said:
I have seen in iPhone repair kits a suction-cup thingy that they put on the screen and pull to remove it. By no means am I saying to remove your screen!!! Maybe maybe if you're desperate is to get a suction-plastic thing like found in bathroom wall hangers, and see if you can slightly pull out. If the tablet is warm then any gums or glues may shift a bit allows the screen to settle properly.
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Whoa that sounds a little scary. I've just been careful. I removed some of the accessories from my soft case and I'm more cognizant of what direction the tablet faces when I put it in my pocket. I haven't had more issues. It's odds though, none of my other touch screen devices have this issue. Even my old 10in tablet and you'd think a larger screen would be more prone to flexing.
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