Database Users

Phone keeps switching off

guys yesterday i was browsing the net and my HD switched off, im was using Duttys 3.4, i thought there maybe a problem with the rom so i switch to onkologs latest rom now the problem has started all over again! is there some settings or something i can go to to fix it? the phones useless if this keeps happening, its happened again while writing this!

THINK ITS FIXED
go to setings - system - power - advanced
untick "turn off device if not used for"
seems to have worked

scar88 said:
guys yesterday i was browsing the net and my HD switched off, im was using Duttys 3.4, i thought there maybe a problem with the rom so i switch to onkologs latest rom now the problem has started all over again! is there some settings or something i can go to to fix it? the phones useless if this keeps happening, its happened again while writing this!
Click to expand...
Click to collapse
When you mean switching off do you mean phone actually turns off and you need to reboot or does the screen just darken and then go black?
If its the latter you will need to go to setiings > all settings > power > and adjust backlight/advanced screen settings.

Fallen Spartan said:
When you mean switching off do you mean phone actually turns off and you need to reboot or does the screen just darken and then go black?
If its the latter you will need to go to setiings > all settings > power > and adjust backlight/advanced screen settings.
Click to expand...
Click to collapse
it was switching off completely and some times even on boot up

scar88 said:
it was switching off completely and some times even on boot up
Click to expand...
Click to collapse
Sorry to state the obvious, but have you checked battery status (i.we. no power in battery)? Or you may have a faulty battery. Try taking battery out and use usb cable plugged into socket (battery does not need to be in for this) to see if phone still switching off when on AC power instead of DC battery. If phone still switches off when on AC you will know its not a battery issue and maybe a rom related or hardware problem.
Let me know so we can narrow this down

batterys currently on 60%, im not sure what it is it only started when i flashed duttys 3.4, was thinking it might be a problem moving from 6.5 back to 6.1, but today flashed onologs 6.5 rom and after a while it started again, ive changed the power options in settings (2nd post) seems to have done the trick for now, wanted to ask though does changing the radios have any significance?

scar88 said:
batterys currently on 60%, im not sure what it is it only started when i flashed duttys 3.4, was thinking it might be a problem moving from 6.5 back to 6.1, but today flashed onologs 6.5 rom and after a while it started again, ive changed the power options in settings (2nd post) seems to have done the trick for now, wanted to ask though does changing the radios have any significance?
Click to expand...
Click to collapse
Generally speaking a new version of radio improves signal, reception, gps fix and battery consumption.
EDIT
I see you have changed 2nd post. Glad it worked. In future when you modify a post can you put a EDIT so when scanning threads its easier to see when someone has changed something. Thanx

Screen Problem

I already posted in the sticky but didn't get any answer.
My problem is one that occurs quite often how I see but still I don't find any solution.
The problem is that the screen of my HD doesn't show up anymore when it was in standby and I left it for some minutes. It's on because I can still change the loudness and I can feel the buzz of the buttons when touching one. It takes me some luck and time to bring it completly to life again by pressing over and over the ON/OFF button. When I bought it the problem occured very rare but now it's happening all the time when it is in standby.
I never did install any roms (because until now I have no idea what it is about ), the only things I have done so far:
Installed TomTom 7.450.9028 and these two registry edits:
under HKLM\Software\Microsoft\Inbox\Svc\POP3 i renamed the mailtrns.dll to mailtrns2.dll (it's a fix for the email because my GMX account didn't work with POP3 on my phone) and the other was setting the value HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/GPSIntermediateDriver/Drivers/GPSOneDevice/PollIntervall, to get better GPS-Signal
Everything else is just original, like it was when I bought it some days ago.
Is there anything I can do? Or do I have to send it in?
I really like the phone and it's working perfect except to this point so I'd like to stick to it. Hope you have some advice,
THX in advance,
-db-

-db- said:
I already posted in the sticky but didn't get any answer.
My problem is one that occurs quite often how I see but still I don't find any solution.
The problem is that the screen of my HD doesn't show up anymore when it was in standby and I left it for some minutes. It's on because I can still change the loudness and I can feel the buzz of the buttons when touching one. It takes me some luck and time to bring it completly to life again by pressing over and over the ON/OFF button. When I bought it the problem occured very rare but now it's happening all the time when it is in standby.
I never did install any roms (because until now I have no idea what it is about ), the only things I have done so far:
Installed TomTom 7.450.9028 and these two registry edits:
under HKLM\Software\Microsoft\Inbox\Svc\POP3 i renamed the mailtrns.dll to mailtrns2.dll (it's a fix for the email because my GMX account didn't work with POP3 on my phone) and the other was setting the value HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/GPSIntermediateDriver/Drivers/GPSOneDevice/PollIntervall, to get better GPS-Signal
Everything else is just original, like it was when I bought it some days ago.
Is there anything I can do? Or do I have to send it in?
I really like the phone and it's working perfect except to this point so I'd like to stick to it. Hope you have some advice,
THX in advance,
-db-
Click to expand...
Click to collapse
Have you tried going to Start > Settings > All Settings > System > Power > Advanced and making sure device isn't set to turn off after a period of time?

Thx for reply but doesn't that mean my phone will be always on? Or can I set it then manually (by pressing ON/OFF) in standby and turn on again without problems?

-db- said:
Thx for reply but doesn't that mean my phone will be always on? Or can I set it then manually (by pressing ON/OFF) in standby and turn on again without problems?
Click to expand...
Click to collapse
Yes to both, it will remain on unless you manually put it into standby by pressing on/off

Ok, I try it out now. Hope it works that it comes on out of standby without problems.

Wow until now for exactly 1 hour and 33 minutes no problems. Seems to work, hope it will continue like this, if so I could kiss you
THX

-db- said:
if so I could kiss you
THX
Click to expand...
Click to collapse
Could be difficult (grin).

[Q] Droid RAZR M problems

First off let the say that I am very technically challenged... I seem to be having a problem w/ my Razr M is that my wifi keeps going off numerous times a day, the other things that use wifi in my home don't have this problem so don't think it is the router, I was told by someone to hard boot it, I'm have a h**l of a time doing that as it seems not to want to do that every time, now to clarify I am pressing both volumes and the power buttons and when my son found this forum and also another site it said to only press the lower volume one and power but when I did that all it did was take a screen shot.. I didn't find out till it was to late that the battery can't be taken out by me. Also what's up w/ an sd card I put one in but it won't transfer my apps to it? I had games on my other phone but when I couldn't put them on sd I just took all those off and put on my tablet. I only use about 3 apps any way, no music no signing on the internet, no FB or twitter, main reason is that I can't see little things that well so do those type of things on PC, if it wasn't for using a few apps to make a few buck(& GCs) to supplement my fixed income I wouldn't have even bought a smart phone.
So hopefully someone can help me out it would be greatly appreciated
Starr22

Starr22 said:
First off let the say that I am very technically challenged... I seem to be having a problem w/ my Razr M is that my wifi keeps going off numerous times a day, the other things that use wifi in my home don't have this problem so don't think it is the router, I was told by someone to hard boot it, I'm have a h**l of a time doing that as it seems not to want to do that every time, now to clarify I am pressing both volumes and the power buttons and when my son found this forum and also another site it said to only press the lower volume one and power but when I did that all it did was take a screen shot.. I didn't find out till it was to late that the battery can't be taken out by me. Also what's up w/ an sd card I put one in but it won't transfer my apps to it? I had games on my other phone but when I couldn't put them on sd I just took all those off and put on my tablet. I only use about 3 apps any way, no music no signing on the internet, no FB or twitter, main reason is that I can't see little things that well so do those type of things on PC, if it wasn't for using a few apps to make a few buck(& GCs) to supplement my fixed income I wouldn't have even bought a smart phone.
So hopefully someone can help me out it would be greatly appreciated
Starr22
Click to expand...
Click to collapse
regarding the WiFi - go to settings -> Wi-Fi -> advanced and UNCHECK "Avoid poor connections"; also make sure you have the latest update, as that update supposedly improved signal strength (go to settings -> about phone -> baseband version. if prior to May 2013, then you are NOT on the latest update
regarding apps, this is a feature of the operating system (Android Jelly Bean) - so moving apps is not possible.

Razr M
jco23 said:
regarding the WiFi - go to settings -> Wi-Fi -> advanced and UNCHECK "Avoid poor connections"; also make sure you have the latest update, as that update supposedly improved signal strength (go to settings -> about phone -> baseband version. if prior to May 2013, then you are NOT on the latest update
regarding apps, this is a feature of the operating system (Android Jelly Bean) - so moving apps is not possible.
Click to expand...
Click to collapse
Sorry I forgot to mention that it was flashed for a prepaid carrier, guess that might make a difference. I did the setting thing already,
I am getting an update which I figure must be from "phone" but it won't install, it comes up many times a day, as the only options I have is later & install but since I hit install first time I saw it and it wouldn't I just now hit later. So any thing I can try for the hard boot?

Starr22 said:
Sorry I forgot to mention that it was flashed for a prepaid carrier, guess that might make a difference. I did the setting thing already,
I am getting an update which I figure must be from "phone" but it won't install, it comes up many times a day, as the only options I have is later & install but since I hit install first time I saw it and it wouldn't I just now hit later. So any thing I can try for the hard boot?
Click to expand...
Click to collapse
a hard reboot will not remove the notification. I presume the phone has NOT been rooted nor bootloader unlocked?
to perform a hard reboot, trying pressing and holding down the power button for 3 seconds. if all you see is a power off, then choose that. wait about one minute, then turn it back on.

Razr M
jco23 said:
a hard reboot will not remove the notification. I presume the phone has NOT been rooted nor bootloader unlocked?
to perform a hard reboot, trying pressing and holding down the power button for 3 seconds. if all you see is a power off, then choose that. wait about one minute, then turn it back on.
Click to expand...
Click to collapse
I have to guess not as I really don't know.....
Did jelly bean change what you can do w/ apps, I had my apps on the sd card when I had a Droid X
well all the 3 seconds do is turn the phone off of which I have done a number of time, it doesn't do any thing, wifi will come back on it's own at some point don't know how long between off & on as I don't see it come back

Starr22 said:
I have to guess not as I really don't know.....
Did jelly bean change what you can do w/ apps, I had my apps on the sd card when I had a Droid X
well all the 3 seconds do is turn the phone off of which I have done a number of time, it doesn't do any thing, wifi will come back on it's own at some point don't know how long between off & on as I don't see it come back
Click to expand...
Click to collapse
oh, you mean a hard RESET? that could do it, but you would lose all of your data (anything not saved to the external card - which could include photos). it would be like you just got a new phone. but I'm not so sure a hard reset would do the trick. however, if you have the time and don't mind, then perform a hard reset: it's under settings - not sure where as I'm on 4.2.2 now, but look for backup/restore or security -> factory reset
but before that, contact VZW - they may suggest a "safe mode"
yes, JB disabled the ability to move apps to the external card, as they felt the phone would run smoother with the apps stored in the internal storage.

[Q] wrong date time every morning

Hello
I have my G2 for 3 days now, and I keep having the same weird problem every morning when I turn it on: the clock "looses" one day, and either advances or loses a few minutes.
Yesterday I checked as the hour went past 00h and the date changed to day 19, thursday ('I'm on GMT 00). The phone and computer had the same time.
I left my phone off during the night, and today when I turned it on I found it at 10.00 o'clock (8 minutes in advance of my computer). It also switched back to the 18th, wednesday. The weather/time app still detects it was last updated on the 19th.
I have automatic date-time-timezone switched off. If I turn it on, it will sync with the Internet and correct the hour, but that does not fix the problem.
Any ideas on what's happening? Any suggestions?
I'm on Android 4.2.2
Kernel 3.4.0
Software D80210b-EUR-XX

Yesterday (after midnight) I switched the phone off for more than 10 minutes, switched back on: all ok
Restarted the phone: was ok - up till 3 am the date/time was correct.
Turn it off, woke up this morning, turned it on: 5 minutes delayed, date went back to the 19th.

It seems what is happening is not really a lost of time. Today as I turned the phone on, it was showing 10:24, 20th (yesterday). This was over half an hour ahead of correct time. This happened after I had the phone off for 3 hours, so it's not a delay that increases as proportional to the time the phone is off. It must have something to do with some date/time on the settings, that override actual date/time.
I think this is like a "return to last settings", in this case, I believe this was the date/time set when I turned the phone on yesterday morning.
I already went by all apps I think could be related, but I can find no relevant option to prevent this.

That is indeed strange, maybe someone else around here can help you with that.
I don't think many people turn their phones off during the night.

Hi i think this is the same for all g2, my phone does the same thing once you turn it off the device is literally off. I am sure if you check the battery time it will show only from the time you rebooted it and not from last full charge. At the beginning i reported this issue but didn't get any reply but with further investigation i reached to the conclusion it wasn't an issue with device.
Any way regarding date time issue, you can simply make sure its automatically synchronized with network that way no matter whether its on or off it will be correct.
Sent from my LG-D802 using xda app-developers app

its probably cmos battery if phone has one, try warrantee

Thank you for your input
I've done a few more tests. I've flashed a different firmware, but it still does the same. This originally came with 10B-SEA, and I flashed it to 10B-EUR (UK open). Now it's back to SEA.
I've contacted LG about this, and they told me it's under analysis.
The phone will not loose date and time if it's powered off for one hour. After two hours it will happen and it will go back to the last time the phone was powered on and the clock was set.
I've been keeping it synced with the network time, and that way it works fine, but that's not a permanent fix. Yesterday I unchecked the automatic time, left it powered off for two hours, and it went back to monday.
I've read this post http://forum.xda-developers.com/showthread.php?t=2580974, and it seems to be related.

Same problem with date and time
I do have the same problem. My phone model is D802 (international variant). But as far as I remember, this issue did not start from the day one. I purchased the phone some 2 months back. It was fine on the JB. It remained fine even after the KitKat update. But one day, my phone did show some weird problems. Serious lag coupled with overheating and battery drain. I did a factory reset because the phone was hardly usable at that point. After the reset, lag + overheat and battery issue was gone, but I remember that after that incident, it started this weird date/time sync issue. There is something which I wish to highlight by the attached screenshot. There is always a broken curve of battery usage whenever the date/time reverts which happens whenever you keep the phone switched off for a few hours. I am not a technical person, but this might be related to the battery.

Anyone have any luck with this? The main problem that this is causing is that when emails, texts, messages come in whilst the clock is incorrect (before it updates), these items get put out of sync with when they did actually arrive.
I contacted LG and they said...
If you have both options ticked, I would advise you to try and perform a hard factory reset. Before doing the reset, please ensure that you back up all of your files as all data will be lost during the reset. The details of the reset are as follows:
Turn the phone off
Press and hold the power key and the volume down key together
Release the power key only when the LG logo appears and immediately press and hold it again
Release both keys when the hard factory screen shows up
Select yes (use the power key to select yes)
Select yes again
This will then take you through the set up of the phone, and the issue should be resolved. I hope this helps you.​
I haven't yet tried this, as from what I've read elsewhere, this wont fix it, plus it is a bit of a hassle to copy everything off and then reset, then et everything back on the way it was and all apps, etc.

Hi,
I've the same problem.
Can you tell me if Hard factory reset or LG support had resolved this issue?
I'm currently using ClockSync app that sync time every 3h and at boot.
The clock seems not to be very accurate : 1.139s of local offset in 2h...
I've tested the Clock_offset_fix. I'll update this post when I'll be sure that this solution is ok for me or not...

pbenoit said:
Hi,
I've the same problem.
Can you tell me if Hard factory reset or LG support had resolved this issue?
I'm currently using ClockSync app that sync time every 3h and at boot.
The clock seems not to be very accurate : 1.139s of local offset in 2h...
I've tested the Clock_offset_fix. I'll update this post when I'll be sure that this solution is ok for me or not...
Click to expand...
Click to collapse
This is not an issue per say. It's just that the device is built this way..... So as far as I know there is no fix to this. Except you can have accurate date and time if you have a sim card in the device and auto date&tme option is ticked in settings. You see the device doesn't have a pc like cmos rom to store basic info like date and time. So when u turn off the device that info isn't maintained and becomes corrupted after some time but it is corrected when synchronized with the cell network provider at boot.

Hi, I have the same problem. is there any way to solve this problem? I have stock lolipop.

გიორგი said:
Hi, I have the same problem. is there any way to solve this problem? I have stock lolipop.
Click to expand...
Click to collapse
Same problem for me, date and time are wrong for some seconds after boot.
Than it switch correctly to the current date and time.
Make sure you have setting > date and time > automatic sync for all options...
On my phone it start wrong than it correct itself if internet is enabled.
The problem ia when mobile data is OFF. :'(

4Freedom said:
Same problem for me, date and time are wrong for some seconds after boot.
Than it switch correctly to the current date and time.
Make sure you have setting > date and time > automatic sync for all options...
On my phone it start wrong than it correct itself if internet is enabled.
The problem ia when mobile data is OFF. :'(
Click to expand...
Click to collapse
Yes, I have automatic sync on, but the problem is when I can't access internet. What if I install Cyanogenmod?

გიორგი said:
Yes, I have automatic sync on, but the problem is when I can't access internet. What if I install Cyanogenmod?
Click to expand...
Click to collapse
I am on Temasek now, same problem.
I'll try Cyanogen CM13 M1 this night or tomorrow.
Hoping

[Q] Screen won't turn off

For some reason my screen won't shut off when I press the power button or by itself after any amount of time. I made sure all of the settings were set right that might keep it on. I know it's not hardware damage because I've pretty much never dropped it or handled it hard. The power button still works because it will get the turn off, restart, etc screen to go. Any idea how to fix it? I already did a factory reset.

JollyGreen527 said:
For some reason my screen won't shut off when I press the power button or by itself after any amount of time. I made sure all of the settings were set right that might keep it on. I know it's not hardware damage because I've pretty much never dropped it or handled it hard. The power button still works because it will get the turn off, restart, etc screen to go. Any idea how to fix it? I already did a factory reset.
Click to expand...
Click to collapse
Dial *#0*# check some test for dimming, sleep etc.

JollyGreen527 said:
For some reason my screen won't shut off when I press the power button or by itself after any amount of time. I made sure all of the settings were set right that might keep it on. I know it's not hardware damage because I've pretty much never dropped it or handled it hard. The power button still works because it will get the turn off, restart, etc screen to go. Any idea how to fix it? I already did a factory reset.
Click to expand...
Click to collapse
Download wakelock detector and see which app is keeping your screen on.

Dialed that number, the dimming worked, but the sleep button didn't do anything. I'll try that app out and see what it says.

In my understanding *#0*# dialing is for hardware check, if sleep is not working from there means it has nothing to do with any app & better to take to service centre.
Sent from my SM-N9005 using XDA Free mobile app

It didn't do it until after I tried to change my boot screen. Know if that would do anything? No boot animations go off besides the galaxy note 3 one (no Tmobile or samsung animation, and no shut off animation). I also rooted it so would they still help me even though the knox counter is 0x1?

Any help? Using the wakelock app it says that system manager application is used a lot more than anything else. Not sure what it does.

JollyGreen527 said:
It didn't do it until after I tried to change my boot screen. Know if that would do anything? No boot animations go off besides the galaxy note 3 one (no Tmobile or samsung animation, and no shut off animation). I also rooted it so would they still help me even though the knox counter is 0x1?
Click to expand...
Click to collapse
Try to flash complete stock ROM & clear Data & Catch before & after flashing from recovery may HELP.

That fixed it. I'm not sure why I didn't already try that since it seems kinda obvious. Don't know what made it do that though. Do you happen to know if modifying the boot animations can mess other things up?

Mine its not rooted still stock and all of the sudden started acting up with the screen ....i did the *# test and when i went to sleep it went straight to the lock screen ...any idea what could cause it

help
JollyGreen527 said:
That fixed it. I'm not sure why I didn't already try that since it seems kinda obvious. Don't know what made it do that though. Do you happen to know if modifying the boot animations can mess other things up?
Click to expand...
Click to collapse
how do you do that cause I'm having same problem s

scooby 777 said:
how do you do that cause I'm having same problem s
Click to expand...
Click to collapse
Mine does this every time I reboot my phone. I have to press and hold the home key, pick the pie chart, pick RAM and pick "Clear Memory". Then it's fine til the next time I reboot.

I had my note 3 with the same problem and solved it recovering the original system/media/bootsamsung*.qmg files.

to solve the problem plug the charger and unplug it immediately and plug it back in again. This is also the reason why the problem is caused. So doing it again will solve the problem.