Post here ONLY when you received you DVP phone. Please post pictures and leave a short review of the phone for the other members.
Thanks
If your Venue pro has already been delivered, can you please tell us if FedEx or UPS require your signature for delivery?
I hope some Jerk doesn't just leave it at my front door.
I know some carriers don't knock on the door (even if you're home). They'll just leave it at the door without knocking.
I just received mine now
more pics later
themadmen said:
I just received mine now
more pics later
Click to expand...
Click to collapse
Congratulations to you Sir. I am still waiting for mine. Per the post on Engadget, it seems that if you buy it before the 14th, you will get it before Christmas. Thats some hope at least
http://www.engadget.com/2010/12/16/dell-venue-pro-arriving-before-christmas-if-you-ordered-by-the-1/
Could you do a quick review and let us know if
1) It is unlocked
2) If it is T-Mobile Branded
3) If it has a slot for Expandable Memory.
Thanks
delivered at 5pm.
No t-mo branding,
the SD slot is covered by black tape
img810.imageshack.us/img810/9462/img20101216173309.jpg
img20.imageshack.us/img20/5223/img20101216172908.jpg
Can someone that has just received their venue pro post a pic taken in low light?
My biggest concern about the DVP is that this phone is going to seem simply huge in hand and pocket.
Any opinions from those who have received theirs?
I am so mad at all of you.
Received mine this afternoon.
- The keyboard is fantastic. Good clickiness.
- The screen is bright and rich.
- The power button is very awkwardly placed (on the top). Makes single handed wake up challenging.
- No problems with headphone jack.
- Battery life isn't great. I've been using it pretty heavily for about 5 hours and I'm down to about half battery life. Definitely a 'charge every night' device.
- Easy to accidentally brush edge of screen when adjusting grip.
- I would prefer real buttons to capacitive touch buttons since it's really easy to for instance hit the search button with your thumb while taking a picture.
- There seems to be a glitch in the camera software that causes it to go all noisy and pixelated and streaked while adjusting exposure.
- Camera speed is SSLLLLOOOOOOOWWWW SHUTTTTTTEEERRR. Even in day light the exposure feels the need to set the shutter speed to about 1/10th of a second or longer. Getting a blur free photo in doors is all but impossible. If you open up the settings and manually set it up, all of the bugs seem to be fixed. So it looks like they need a patch for the auto settings (white balance, ISO and flash).
- Call quality is good.
- Headphone music quality seems to be noise free and clear.
Battery life was my biggest concern. I thought they had gone for 1500 MAh but on the pocketnow unboxing they say it's 1400. Still, we can only comment on it after a few days I guess.
The DVP with AT&T bands passed FCC muster. Looking at the photo of that box, I didn't see any branding whatsoever on the exterior. It just says Dell Venue Pro. That may mean an even more compelling reason that the DVP is coming to AT&T. One box, multiple carriers?
im.thatoneguy said:
Received mine this afternoon.
- The keyboard is fantastic. Good clickiness.
- The screen is bright and rich.
- The power button is very awkwardly placed (on the top). Makes single handed wake up challenging.
- No problems with headphone jack.
- Battery life isn't great. I've been using it pretty heavily for about 5 hours and I'm down to about half battery life. Definitely a 'charge every night' device.
- Easy to accidentally brush edge of screen when adjusting grip.
- I would prefer real buttons to capacitive touch buttons since it's really easy to for instance hit the search button with your thumb while taking a picture.
- There seems to be a glitch in the camera software that causes it to go all noisy and pixelated and streaked while adjusting exposure.
- Camera speed is SSLLLLOOOOOOOWWWW SHUTTTTTTEEERRR. Even in day light the exposure feels the need to set the shutter speed to about 1/10th of a second or longer. Getting a blur free photo in doors is all but impossible. If you open up the settings and manually set it up, all of the bugs seem to be fixed. So it looks like they need a patch for the auto settings (white balance, ISO and flash).
- Call quality is good.
- Headphone music quality seems to be noise free and clear.
Click to expand...
Click to collapse
Can you elaborate on what settings you changed to get a decent picture? Thanks.
So, does that mean the DVP is unlocked? Or its just without the branding print on the phone.
Sent from my Liquid using XDA App
Congratulation to you!
you bought from t-mobile or at dell to unlock it?
when did you order it? how come you received it so quickly?
does it have t-mobile logo on it? is it unlocked?
That's a great question, add that to the list. Try other SIM's, see if they are locked at all
I got mines baby. 16GB have yet to power it on and get service should be doing that in the next few hours. After that my face will be faceplanted in the phone all night
The Dell Venue Pro will be going to ATT, saw it on pocketnow or engadget RSS hub that it was spotted going through the FCC with the ATT bands
937dytboi said:
The Dell Venue Pro will be going to ATT, saw it on pocketnow or engadget RSS hub that it was spotted going through the FCC with the ATT bands
Click to expand...
Click to collapse
DVP will not be going to ATT it needs FCC certicication so when the EURO or CANADIAN versions are released and there in the US they can use those bands. DVP exclusive american carrier is TMOBILE
and I got it
http://www.youtube.com/watch?v=0lACjsq1ptI
a quick hands on with it
After reading all of the crappy review for the transformer, it looks as if 50% are happy 50% are not.
I am wondering if the problems are occurring in batches because I just ordered mine from American TV and it will probably be here tomorrow or the next day.
A lot of the problems I have found are from the batches that have already been purchased and I don't know what to think.
Two things:
When asus was first bringing these to market, it could the problems are coming from they just naturally skimped on manufacturing quality because they are so damn cheap. Or they had a bad batch to get them to market quickly.
Asus could also just had normal manufacturing quality before and NOW since there is a high demand, newer units may experience worse manufacturing quality. Or they could be better because they knew of the problems.
Hope its not too confusing, what do you guys think? Newer units = worse quality? Older Units = better than newer?
i think logically you could expect the first units to have the most problems, however, we dont know if asus had enough complaints, or realized that there are defects (if there are--aside from software side) to be able to retool and make changes during the assem process to produce better revised hardware.
I actually gave this exact topic a lot of thought a few days ago, i thought about everyones complaints and how it was hit/miss it seemed, and i wondered whether the people that are complaining were truly the "first" adopters and got REV 1 hardware. Obviously, since they are playing with the tab and most of us are anxiously awaiting its arrival i would assume it just may be the case. Heres to hoping that these little glitches were an easy fix at the factory level (but knowing how they operate i doubt its a simple/cheap/quick process, which makes me doubt that the tabs that me and you will receive this week will be any diff from the ones recieved by the people last week and the one prior. the time frame is just too small, but then again, anythings possible).
slowhatch said:
i think logically you could expect the first units to have the most problems, however, we dont know if asus had enough complaints, or realized that there are defects (if there are--aside from software side) to be able to retool and make changes during the assem process to produce better revised hardware.
I actually gave this exact topic a lot of thought a few days ago, i thought about everyones complaints and how it was hit/miss it seemed, and i wondered whether the people that are complaining were truly the "first" adopters and got REV 1 hardware. Obviously, since they are playing with the tab and most of us are anxiously awaiting its arrival i would assume it just may be the case. Heres to hoping that these little glitches were an easy fix at the factory level (but knowing how they operate i doubt its a simple/cheap/quick process, which makes me doubt that the tabs that me and you will receive this week will be any diff from the ones recieved by the people last week and the one prior. the time frame is just too small, but then again, anythings possible).
Click to expand...
Click to collapse
Definitely have to agree. My guess they are the same and it is so difficult for Asus to actually respond to problems and transfer a fix to the manufacturing of the units. The only real thing I am worried about is the light bleed/dead pixels.
Moreover, the problem seems to be 50-50 and my estimate came from the assumption that there is manufacturing quality loss through increase production speed to meet the high demand. I tend to believe this because of the poor quality control. I am assuming (after reading the post about the guy receiving a 2.2 model) is that they do perform screen quality checks, to a certain extent. Some may have just slipped out.
Lets just hope we get a solid model.
I tend to side with the second poster...it's all about quality control....how many get out the door without their defects being noticed OR....being flagged as a defect.
I've worked around assembly lines all of my life...25+ years and I can understand some defects got through unnoticed....but the question is: when were they noticed and what steps were taken to prevent the same issue from occurring again?
And the second point is valid also....speed equals a mindset of "this one little corner-cutting decision won't make that big a deal in the long run...."
Unfortunately, rushing things to market to fill orders at a breakneck pace means that issues are more likely to get by...that's a fact of life.
When cash is on the line...decisions get made that might not otherwise gotten made.
I hope mine comes today without the glaring errors that I've seen here...crossing my fingers...
My only real complaint is the light bleed. I know it isn't the only device that's had this problem. I remember when I was reading the Evo 4G forums it had a similar problem when it first came out and recently the iPad2 had light bleed issues too.
The light bleed isn't a huge deal, but it is distracting while watching certain tv shows and movies imo.
I've had 3, first one was the very first batch in the UK, arrived mid April or thereabouts. The next one was around the end of April and the the latest one I received around the 6th of May.
1) Mid April
Some lightbleed on 3 of 4 edges. Perfect screen in terms of pixels. Imbalanced speakers. No sleep of death in 2 weeks or so. No gap in glass.
2) End April
Terrible lightbleed. 14+ stuck pixels (I gave up counting). I think the speakers were imbalanced too. No sleep of death, but only used it for a few minutes. No gap in glass was noticed.
3) Start of May
Some lightbleed, probably akin to 1. Around 8 or so stuck pixels, seen on black screen. Perfectly balanced speakers. Had 1 incident of the sleep of death within 5 days. Glass does not fit perfectly on left hand side (gap of 1-2mm allowing dust inside and glass to be lifted by nail)
Had I known what would happen I would now gladly stick with the first! So, from this small sample it seems that in my case the earlier devices were better in some ways but not in others. We'd have to have a huge sample to be able to answer definitively. I still love the tablet though.
I have a first US batch version and it's fine.
This is why I just ordered the Acer. I got mine and had some light bleed. It got worse. The creaking got worse. Now there is a small piece of dust under the screen. It is not very noticeable except on white background but it worries me that in 6 days of ownership it is getting worse. I now see a dust spec under the camera glass.
The edges of all the ports are razor sharp and can take off skin.
I love the weight the price and the ups screen but the build quality is very disappointing. If it was only the light bleed from day one I would keep but I can't handle how much more has happened in 1 week of ownership.
I got a 32 DB Livonia using coupons from staples for only 40 dollars more than a 16gb Asus cost me. The screen in store was quite good. The build quality seemed much better and despite the added weight it seemed more comfortable. To hold given the curved shape. If availability were better maybe I would exchange my Asus but no stock around.
in the end I might just opt for the new galaxy tab as it seems to be most like the load in size and weight.
Sent from my Transformer TF101 using Tapatalk
Just received
I just got the TF in the mail today. It is nice.. but there are some drawbacks from the xoom that I miss.
Xoom felt nicer in my hand and had that led notification. But the screen on the TF is WAAY better.
I do have light bleed in small sections, not terribly noticeable. Speakers are fine. no dead pixels, yet. not really a creaky sound, just when I press harder than normal on the screen. No glass misaligned. I will seal up the beast with a vinyl cover. Screen is responsive, no probs yet.
A bit disappointed
I received my TF this Thursday and was so very happy. After unwrapping it I pressed the power button and I got nothing. I thought OMG it's not working. Then I thought, maybe they didn't have time to charge the battery. So I charged it. I checked on in within a hour and pressed the button and it came on. I began to play with it and realized that after the TF wasn't in use for more than 5 mins the power button whenever pressed didn't wake the TF up... SO i pressed and pressed.. nothing.. so I waited about 30 sec after a press of the button and it came on.. After going thur this over and over I figured it was a defect and I RMA'ed it. I'm hoping that they didn't just push out a product that will have a lot of issues...
Here's my two cents:
Got my TF from Fry's in LA on May 5th. 32GB don't know manf date.
For light bleed - minimal sround the left lower edge and upper right edge. Dark room, bright up full, about a 1mm bleed - very slight and almost unnoticible.
Running latest update with no issues, just updated again today with no issues.
Sometimes after a long sleep it won't power back up with the power button, so I press the vol down and pwr at the same time (shut down) and it shuts down and restarts fine...Seems a sw glitch.
Other than that it's an awesome machine!
Dock - arrived on the 12th. charged up fine, docked fine, no mouse, brick or other issues other than the backspace key is touchy (actually not touchy -takes some effort), but all other keys work well. I think I'll RMA it later depending on how many show in production (I can live with this for now).
Case - had to cut a small hole in bottom to allow charging while case is closed. Otherwise great.
I hope this helps.
BTW, I don't follow these threads too much, so if you need something please PM me.
I feel like I've said this before, but I'm honestly surprised to hear of all of these issues. Mine doesn't seem to have any of them. No gaps around the screen, the glass fits perfectly, the casing for the tablet seems sturdy and doesn't budge at all. There's very little noticeable light bleed, if any. I've never had anything like a "Sleep of Death". I couldn't be happier with the quality of this beast.
EDIT: I should mention I have a 32GB version that I purchased from TigerDirect on Wednesday, got it this past Thursday.
My tablet and dock were among the older units. I had only one instance of SOD and the green screen with the camera issue which has been fixed via firmware update.
The tablet itself appears to be of high build quality,the bezel is secure, no gaps around the screen seal, no dust,no dead pixels,very minimal light bleed that I had to actively look for.
no problems to speak of
eGoing on 2 weeks ownership using various each day.
The only thing a few times I've come back to an unresponsive unit. Then I just held power button down 10 seconds and then rebooted. I take that with a grain of salt.
But. I am not going to update software for another week or so. Until I read more positive reviews
Many problems with mine
I ordered mine from The Best Buy batch on May 22nd, and it came with a not-smooth not-particularly-responsive screen; it then got two light leak spots, the clock disappeared from the menu bar once, and it bricked when I ran the 3.1 update. I sent it back, but I wonder, are the screens really not as smooth or responsive as the Xoom or Acer A500?
I'm sure many of us have gone through countless returns, replacements, and refunds, with Samsung's range of Galaxy smartphones, believing that our phones were defective as a result of absurd manufacturing anomalies and quality control problems. Though, we are not Samsung factory workers, it appears Samsung has given us some labor. Obviously spending $700+ on a phone is not little. However, according to Samsung, everything I am about to disclose is normal. To alleviate the hassle of dealing with a company that has a pretty poor track-record when it comes to quality control; I would strongly advise not to return your Note 2 to the service center or store for the following reasons,
I have listed common problems some of us have come across; along with are some Do-It-Yourself Tips and Tricks to resolve these minute problems.
Squeaky back cover?
- Ensure all sides of the back cover have clipped in properly; there should be no gaps, the fitting should be seamless
- If that doesn't resolve the squeaking, replace the back cover with a new one (cheap plastic tends to expand)
- Try not to remove and install the back cover over and over again, as that will eventually weaken the plastic clippings on the back cover
Light leaking on sides of home button?
- The home button has plagued Samsung for the past couple of years. But don't worry, your home button is not defective.
- The button is not uniformly seated properly, that explains. As a matter of fact, your home button should be flushed, not elevated above the display. To check if your button has light leakage, go into a dark room, angle your phone while the capacitive lights are on, and verify light leakage in the home button area.
- Solution: Place a piece of tape over the whole button, ensure that the tape is placed beyond the edges and sides of the home button. The tape will help keep the button seated properly and flushed, equally on both sides. Now as long as you massage and use the home button a few times a day, and remove the tape after a couple of weeks, the light will no longer protrude through the sides of the home button.
Black specks / Bezel Chrome Finish production errors?
- A lot of you may not be noticing this; only if you orient your phone at a particular angle, you may notice the chrome paint color inconsistency on the bezel (the chrome paint job was not done properly), black specks will show to some degree; now if it bothers you so much, put a case on. There is nothing you can do about it; all Note 2's have this quality control problem one way or the other.
- You don't have to worry if the metallic painting is not done properly behind the phone, as the back cover will conceal it.
Loose Volume Rocker control buttons / Power button?
- As long as you feel the button feedback and hear the button press on both volume and power keys, but feel that the buttons are loose, use a case, or massaging the buttons for a little while will help.
AMOLED Display Issues?
- Refer to the following thread, http://forum.xda-developers.com/showthread.php?t=2108073
I will update this thread if I can think any more things to look out for when buying a Note 2. If you have any suggestions share them in this thread. Hopefully, someday, this thread can have a sticky.
Hope this helps, enjoy your phone!
This thread applies to International Note 2 and U.S. Carrier Variants.
Titanium Grey color Note 2's noticeably have a minuscule gap between the bezel and glass on top.
Just like the Galaxy S3, the Ceramic White Note 2's are notable for the bleeding light around the LED indicators and touch-capacitive buttons.
------------------------------------------------------
Any additional solutions will be posted here.
Titanium Grey color Note 2's noticeably have a minuscule gap between the bezel and glass on top.
Just like the Galaxy S3, the Ceramic White Note 2's are notable for the bleeding light around the LED indicators and touch-capacitive buttons.
---
Many have spotted small gaps between the bezel and the glass of the display. I have cross-checked with over '12' Note 2 pieces across several stores, and they all have this gap in various areas, (i.e. top of the unit, bottom of the unit, and near the power / volume controls).
Secondly, although I could not find this on my T-Mobile Note 2 (I even used a magnifying glass to confirm), some of you may have noticed that the bezel is NOT 100% molded. If you inspect closely, you will notice a joint at which it appears your bezel is cracked, but is not. You might find this disappointing, but according to Samsung standards, the joint appearance is completely normal. Some joints (meeting of both sides of the bezel) will be very prominent, and some will not (in the case of mine).
Unfortunately, Samsung does not have consistent quality control with their devices, and you will definitely spot manufacturing variations, but don't be alarmed.
You should really consider these variations as consistent according to Samsung's quality control.
---
Visiting the squeaking back cover again, this sometimes also occurs when the end-user forcefully removed the back-cover by chance. Treat your Note 2 with care.
However, some back-covers are indeed cheaply Made by Samsung, and the clippings are not always made consistently; therefore, you will see different results from unit to unit.
---
An XDA user had asked me if the Grey Note 2's are most affected,
I've seen over a dozen Note 2's and 'Grey appears is most affected." However, it is difficult to confirm because very few stores have the White Note 2 on display in my area. One store did have '2' White Note 2's for demonstration pieces, and I felt they were manufactured through better quality standards than the Grey Note 2.
However, the White Note 2's do indeed have the gap on top of the unit (very noticeable), and I felt like the White units heat up quite fast compared to Grey. The home button on the White Note 2 is not that recessed (feels quite elevated) compared to the Grey Note 2. The light on the capacitive buttons on the White Note 2 bleed very noticeable compared to the Grey.
Hey! One question! Just recieved my note 2 the other day - and I've found some sort of strange thing happening on the top right of the glass of the screen. It seems like there is this really tiny gap between the screen and the body.
Its almost as the screen is just the tad bit tiny on the upper right side! Is this something I should send my phone in for?
Re: Think You You Have A Defective Note 2 Because of This? Think Again! ['Tips & Tric
Everything you've listed is a reason to return the phone.
When paying this kind of money no matter what the imperfection is , it is unacceptable.
Would you keep a car with these imperfections. NO. why? Because is more expensive?
It does not matter. This phone for me is like buying an Aston Martin and accept it with manufacturing flaws. NEVER.
Sent from my GT-N7100 using xda premium
No device is perfect; unfortunately, Samsung's quality control is sub-par to Apple's; Plastic, that's all. There is no reason for you to return your phone for the above reasons, especially because you might get something worse in return.
What you are describing with the glass, is something you to show us by posting a picture.
Titanium Grey color Note 2's noticeably have a minuscule gap between the bezel and glass on top.
Just like the Galaxy S3, the Ceramic White Note 2's are notable for the bleeding light around the LED indicators and touch-capacitive buttons.
There is nothing you can do about the above. If that makes you uncomfortable, I suggest buying a different phone model from a different company like LG and Apple.
Do post pictures to show us what you are seeing.
Cheers
Re: Think You You Have A Defective Note 2 Because of This? Think Again! ['Tips & Tric
Im sorry but I dont see any solutions in your posting that will make me not want to get my phone exchanged if it suffered those defects mentioned. It is also the users responsibility and within rights to refuse a replacement device if its also defective. im paying good money for quality here, I dont expect anything less in return interms of its build quality and after sale service.
Sent from the Rabbit Hole
You probably won't realize this, but almost all Samsung devices, particularly, the Note 2 have at least one of the above mentioned quality issues. Samsung's quality control has been and will always be questionable. Not enough people complain to Samsung to get these problems resolved. Chances are, you will realize the above mentioned quality issues along the way with the current device you are holding. The above mentioned problems have all been asked and discussed on this forum before; I consolidated all of these problems into one thread with solutions, to help others stick to their current Note 2's. Chances are, you might get something worse in return. Therefore, enjoy what you have; eventually, you will be transitioning onto some other phone in the near future. Cheers. :good:
bushako said:
Im sorry but I dont see any solutions in your posting that will make me not want to get my phone exchanged if it suffered those defects mentioned. It is also the users responsibility and within rights to refuse a replacement device if its also defective. im paying good money for quality here, I dont expect anything less in return interms of its build quality and after sale service.
Sent from the Rabbit Hole
Click to expand...
Click to collapse
Funny observation about the Note 2 bezel is that Apple fan-boys will probably think Samsung copied Apple with its bezel chrome-finish quality control paint issue (that too on a black / titanium grey model, similar to Apple's Black model), lol. Apple says, their iPhone 5 paint issue is normal; Samsung probably considers it the same. That's why I listed a solution in my 1st post, - Cheers.
Re: Think You You Have A Defective Note 2 Because of This? Think Again! ['Tips & Tric
winlinmac001 said:
You probably won't realize this, but almost all Samsung devices, particularly, the Note 2 have at least one of the above mentioned quality issues. Samsung's quality control has been and will always be questionable. Not enough people complain to Samsung to get these problems resolved. Chances are, you will realize the above mentioned quality issues along the way with the current device you are holding. The above mentioned problems have all been asked and discussed on this forum before; I consolidated all of these problems into one thread with solutions, to help others stick to their current Note 2's. Chances are, you might get something worse in return. Therefore, enjoy what you have; eventually, you will be transitioning onto some other phone in the near future. Cheers. :good:
Click to expand...
Click to collapse
I must be one lucky son of a gun then other than a tiny gap between the bezel and the screen, which was caused by a drop, I dont have any of those defects. I dont know if its a defect but I notice the phone is easy to flex and creaks but thats probably because of all that plastic.
Sent from the Rabbit Hole
You must be then, take good care of your Note 2. Plastic can find its way, if you know what I mean. I'm on my 3rd Note 2; has better build quality, thus far, I have no creaking what-so-ever, :good: The first Note 2 I had didn't have the light seeping between the home-button, but creaking was considerably there. However, most of the Units I have seen do have creaking and some light seeping through the home button. I have to say, though, the solutions I listed indeed work to rectify most of the problems most Note 2 owners eventually come across. Replacing the back-cover 'should' free away the creaking.
bushako said:
I must be one lucky son of a gun then other than a tiny gap between the bezel and the screen, which was caused by a drop, I dont have any of those defects. I dont know if its a defect but I notice the phone is easy to flex and creaks but thats probably because of all that plastic.
Sent from the Rabbit Hole
Click to expand...
Click to collapse
Re: Think You You Have A Defective Note 2 Because of This? Think Again! ['Tips & Tric
winlinmac001 said:
You must be then, take good care of your Note 2. Plastic can find its way, if you know what I mean. I'm on my 3rd Note 2; has better build quality, thus far, I have no creaking what-so-ever, :good: The first Note 2 I had didn't have the light seeping between the home-button, but creaking was considerably there. However, most of the Units I have seen do have creaking and some light seeping through the home button. I have to say, though, the solutions I listed indeed work to rectify most of the problems most Note 2 owners eventually come across. Replacing the back-cover 'should' free away the creaking.
Click to expand...
Click to collapse
As for the back cover...I took off the back cover, tried and it still creaks. It must be from the housing frame. Checked my friends Tab 10.1 and its even worse. I think with the combo of size and plastic makes it bound to flex easily. Either way it doesnt really annoy me much. But I sure hope Sammy steps up its game with build quality in future releases in comparison to HTC and Sony.
Sent from the Rabbit Hole
I have none of the issues above aside from a slight screen uniformity issue seen on grey colors, everything else is great. Wish they would really up the quality control on the next generation screens.. at least is its miles better this time compared to the Galaxy S2 and Note 1.
I don't have any uniformity issues; something I remember EarlZ pointing out earlier on the N7000 forums last year. However, every Note 2 owner suffers from the Mura Effect, which varies from screen to screen. I just hope Samsung works on quality control on their future products or else they could be facing hurdles along the way.
winlinmac001 said:
You must be then, take good care of your Note 2. Plastic can find its way, if you know what I mean. I'm on my 3rd Note 2; has better build quality, thus far, I have no creaking what-so-ever, :good: The first Note 2 I had didn't have the light seeping between the home-button, but creaking was considerably there. However, most of the Units I have seen do have creaking and some light seeping through the home button. I have to say, though, the solutions I listed indeed work to rectify most of the problems most Note 2 owners eventually come across. Replacing the back-cover 'should' free away the creaking.
Click to expand...
Click to collapse
Winlinmac I appreciate your attempt in helping us coupe with the defects on our Note 2 phones but my first question to you would be how much are you getting paid to write this? I am now on my 5th device. The first device was returned due to a failed volume rocker button. I had it in a Otterbox case and used it lightly. After few days the (lower) volume button fell in and was unusable. The second device I received arrived with a very noticeable dent on bezel and no it was not one of those discolorations you are talking about. It looked like someone had dropped it on the floor at the factory. I refused the return of the third device as the right corner of the plastic bezel looked like it was glued together and looked like it was not sanded/cut but rather painted over with plastic molding still sticking out it!.. The fourth device had a power button failure after few days of light use. It took me more than 5 attempts to turn the screen off at random times and no it’s not a software issue as the same issue occurred in Safe Mode. The sales rep confirmed the defect and exchanged the device. The fifth device I got is in a much better shape than the previous four; however, the "black" area around the LCD for some odd reason is wider on one side than the other. My wife also has the same phone and her Note 2 is also suffering from the bezel defects. I have lost tons of valuable time re-configuring and moving data on to my replacement phones not to mention pay for gas driving to exchange my devices. You know Winlinmac you were right about one thing when you said not to go exchange our devices and that is because we will get something worse in return. What are the chances that one will exchange 5 phones (6 if we count my wife's) and have defects on all of the devices? I wish I was the only one experiencing this but I am not. That should tell you something about Samsung's quality control. So far, the comeback from people like yourself was that customers are expecting simply too much when it comes to quality, have OCD etc...What do you expect for shelling $700? If you are content with your defective device then I am happy for you. That should tell us a bit about your quality standards. I paid full retail price for my devices and expect a quality product from a large, reputable company like Samsung. I would change the title of your original post to say "Think You You Have A Defective Note 2 Because of This? Exchange it now!!!!" We need more customers to voice their concerns about these quality issues and take this to the media if Samsung will not listen (I am sure Apple will not mind picking up on the story). It is posts like yours that encourage people to stay content with their defective devices and letting companies like Samsung get off the hook. This results in defective devices being released with each generation of phones.
I understand what you are saying. I'm on my 3rd Note 2, and the Quality Control does indeed greatly differ. Unfortunately, Samsung is not Apple, and will never be when it comes to acknowledging it's own problems. The only way to voice your concern is to e-mail the CEO or prepare a Class Action Lawsuit. Unfortunately, many of us on XDA are not really that inclined to endorse such a thing since XDA is mainly a development forum; most of XDA's members, including me (frankly), change our phones every year, because that's how technology is revolving around us nowadays. I've had a Galaxy S, S2, & Note 1, in the past, and all ended up back to the store for full refunds only because of Samsung's Quality Control.
Now, when it comes to the Note 2, i really gave it a positive thought, and found solutions, to make my decision and transition easier to cope with. Whatever you described, I have come across as well. Samsung will learn some-day.
Now, I am only hopeful that I enjoy this phone for the remainder of this year.
brusyev said:
Winlinmac I appreciate your attempt in helping us coupe with the defects on our Note 2 phones but my first question to you would be how much are you getting paid to write this? I am now on my 5th device. The first device was returned due to a failed volume rocker button. I had it in a Otterbox case and used it lightly. After few days the (lower) volume button fell in and was unusable. The second device I received arrived with a very noticeable dent on bezel and no it was not one of those discolorations you are talking about. It looked like someone had dropped it on the floor at the factory. I refused the return of the third device as the right corner of the plastic bezel looked like it was glued together and looked like it was not sanded/cut but rather painted over with plastic molding still sticking out it!.. The fourth device had a power button failure after few days of light use. It took me more than 5 attempts to turn the screen off at random times and no it’s not a software issue as the same issue occurred in Safe Mode. The sales rep confirmed the defect and exchanged the device. The fifth device I got is in a much better shape than the previous four; however, the "black" area around the LCD for some odd reason is wider on one side than the other. My wife also has the same phone and her Note 2 is also suffering from the bezel defects. I have lost tons of valuable time re-configuring and moving data on to my replacement phones not to mention pay for gas driving to exchange my devices. You know Winlinmac you were right about one thing when you said not to go exchange our devices and that is because we will get something worse in return. What are the chances that one will exchange 5 phones (6 if we count my wife's) and have defects on all of the devices? I wish I was the only one experiencing this but I am not. That should tell you something about Samsung's quality control. So far, the comeback from people like yourself was that customers are expecting simply too much when it comes to quality, have OCD etc...What do you expect for shelling $700? If you are content with your defective device then I am happy for you. That should tell us a bit about your quality standards. I paid full retail price for my devices and expect a quality product from a large, reputable company like Samsung. I would change the title of your original post to say "Think You You Have A Defective Note 2 Because of This? Exchange it now!!!!" We need more customers to voice their concerns about these quality issues and take this to the media if Samsung will not listen (I am sure Apple will not mind picking up on the story). It is posts like yours that encourage people to stay content with their defective devices and letting companies like Samsung get off the hook. This results in defective devices being released with each generation of phones.
Click to expand...
Click to collapse
Updated Post # 2
I wanted to also mention, that I did come across one dummy unit today (Grey), and was surprised to see the same chrome-finish problems like the actual units. If you angle the bezel a bit, you will see the chrome finish vary a bit in different areas as a result of variations in the paint-finish.
You can scratch the bezel and paint will chip off, quite easily (Similar to Apple's iPhone 5 aluminum coating). However, keep in mind, the material used on the Note 2's bezel is different to some degree.
winlinmac001 said:
I wanted to also mention, that I did come across one dummy unit today (Grey), and was surprised to see the same chrome-finish problems like the actual units. If you angle the bezel a bit, you will see the chrome finish vary a bit in different areas as a result of variations in the paint-finish.
You can scratch the bezel and paint will chip off, quite easily (Similar to Apple's iPhone 5 aluminum coating). However, keep in mind, the material used on the Note 2's bezel is different to some degree.
Click to expand...
Click to collapse
I know what you mean. On one of the phones I had, the silver finish was partially coming off. It's hard to explain but it looked like the coating was too thick on one side and didn't stick on the other, it could be easily scratched off with a nail.. I didn't want to take any chances with it since I was exchanging that unit. The truth is that majority of Note 2 phones have some sort of defect on them, some more than others and it just depends on the customers quality standards. You can tell my standards are pretty high, but you do not need to have a 20/20 vision to notice these defects. As I said earlier, if you feel that a phone with defects is worth $700 or more dollar's than it's your thing. I owned HTC N1 in the past and the quality of that device was much superior to Note 2. It's a shame that Samsung feels that it's customers should accept things as they are and continues the "defective" phone trend. I am still thinking whether I should keep my current (5th device) which has uneven black area around the LCD screen and has started lagging a times. This is something that even the case cannot cover. I have this week to make that decision as my 30 days will be up. I may just give up on Samsung completely but not without a fight. Writing a letter to the CEO...I wish there was a survey done on just how happy the customers are with Samsung's quality standards....Why not rename the this thread to something like "Your Note 2 is Defective? [Solutions To Common Quality Issues Found On Note 2]? I feel that the name of this thread is misleading....
---------- Post added at 02:32 AM ---------- Previous post was at 02:01 AM ----------
winlinmac001 said:
I understand what you are saying. I'm on my 3rd Note 2, and the Quality Control does indeed greatly differ. Unfortunately, Samsung is not Apple, and will never be when it comes to acknowledging it's own problems. The only way to voice your concern is to e-mail the CEO or prepare a Class Action Lawsuit. Unfortunately, many of us on XDA are not really that inclined to endorse such a thing since XDA is mainly a development forum; most of XDA's members, including me (frankly), change our phones every year, because that's how technology is revolving around us nowadays. I've had a Galaxy S, S2, & Note 1, in the past, and all ended up back to the store for full refunds only because of Samsung's Quality Control.
Now, when it comes to the Note 2, i really gave it a positive thought, and found solutions, to make my decision and transition easier to cope with. Whatever you described, I have come across as well. Samsung will learn some-day.
Now, I am only hopeful that I enjoy this phone for the remainder of this year.
Click to expand...
Click to collapse
I hope for the same... My 30 days are almost up and I am trying to make a decision to take a refund or simply keep it...exchanging for another phone seems like a foolish idea as my next one may be in a worse shape... the sad truth is that there is nothing better on the market than Note 2 and I really like this phone....if not for the defects. Unlike you and many others, I like to keep my devices for two or three years before upgrading...I guess this is why I feel that this is a big thing for me....staring at a defective phone for the next several years if you know what I mean....
winlinmac001 said:
I don't have any uniformity issues; something I remember EarlZ pointing out earlier on the N7000 forums last year. However, every Note 2 owner suffers from the Mura Effect, which varies from screen to screen. I just hope Samsung works on quality control on their future products or else they could be facing hurdles along the way.
Click to expand...
Click to collapse
By mura effect if you mean those lines/blotches seen on dark/black colors, I have none.
I wanted to exchange my unit but I considered that I might get a unit with far worse problem, I rarely see the uniformity issue on greys its usually visible only when i press the menu button on the home screen. I'll probably have my display replaced at around 9 months from now. Really pleased with the display so far as compared to my previous devices.
Even if you don't have the lines / blotches, the Mura still exists, you just can't distinguish them as they are in the form of stains this time (takes up most of the display; explains why blacks are blacker in a dark setting compared to the S2 and Note 1); these panels are not embedded with the technology from Ignis Innovation.