I absolutely love my focus with WP7, but my new office only supports direct push and they wont allow this hotmail connector thing.
Are there any plans to include this support in the upcoming release. I hate the idea of having to give up my windows phone because it wont support exchange like most other phones.
mmurray21 said:
I absolutely love my focus with WP7, but my new office only supports direct push and they wont allow this hotmail connector thing.
Are there any plans to include this support in the upcoming release. I hate the idea of having to give up my windows phone because it wont support exchange like most other phones.
Click to expand...
Click to collapse
It does support exchange activesync. In fact it is THE only push email technology the phone supports (both Hotmail and Gmail use EAS).
thanks for the reply. I take it this means, I shouldn't expect a change and need to order a new phone.
mmurray21 said:
thanks for the reply. I take it this means, I shouldn't expect a change and need to order a new phone.
Click to expand...
Click to collapse
That means your Focus currently already supports push email from your Exchange server. What you need is to talk to you IT admin about how to configure it (you will need to connect to an external exchange server address that is accessible via internet, not your desktop Outlook) and if you are allowed to do so (some companies add additional permission policy to limit the access). A new phone doesn't solve you any thing. EAS is not a new technology. It's been here about 5 years since old Windows Mobile 5.0.
So what specifically do i need to request since the current setup works with WM 6.5, iphone, and android.
There is nothing special need to be done on Focus. Exchange Active Sync is the same as on WM. iPhone or Android. The only thing that WP7 lacks, from what I read, is email encryption. If your company requires email encryption policy, it will not work. But again, Android never really supports email encryption either. So, if you have Android working (not using 3rd party software like TouchDown), you should be fine.
What exactly is your problem with your Exchange Sync. Outlook Hotmail connector has nothing to do with it. It is only required if you want to sync your non-Exchange Outlook calendar and contacts to hotmail.
Actually, I have only tried it with WM 6.5 and iPhone. Email does require encryption. When I try to add the settings to the focus it just says it outlook account info is incorrect. I had heard 3rd hand that people were able to get android going so thanks for the heads up. I was about to order an atrix.
I guess iPhone 4 is my only real option...
I'm willing to bet you just have the settings incorrect and your focus will work perfectly.
I work for Microsoft and I've had WM5, WM6.5, all of the iphones, and now a Samsung Focus all connected to corporate restricted exchange.
Our corporate policies are very strong, and yet our phones work fine. I can't read an encrypted message on the phone (but no phone other than the old WM can do that), but as far as connecting and downloading mail I think WP7 does it best. The only feature I believe is currently missing is threaded view, which I would assume is coming at some point.
My WP7 phone is currently connected to two separate exchange servers (MS corp, and outlook.com, which is similar to hotmail). So it's all possible.
What is it you're trying to do, and what's not working? Hotmail should work 100% since I believe they've rolled out direct exchange support for all accounts.
Thanks for helping.... Email works fine with hotmail, yahoo, and gmail. Its only when I try my outlook exchange mail that I have any issues. I have tried all of the possible permutations for setup.
I am not the only one with this problem
answers.microsoft.com/en-us/winphone/forum/wp7-sync/does-windows-phone-7-sync-to-outlook/48ae2598-f773-4b4c-87cc-54d8c5c012d2
pocketnow.com/windows-phone/how-to-sync-windows-phone-7-with-outlook
They both seem to point out the deficiency with the phone.
So you have ecncrypted corporate email and dont have a problem?
You've lost me a little bit. Which are you trying to sync to Outlook (the desktop application), or Exchange (the mail server system)?
If you're trying to sync to Outlook, then i think you're out of luck. But, if you're trying to sync to Exchange (which is what 90% of people will have Outlook sync to), then it should work. I read both of the articles you linked, and they refer to Outlook data syncing, not to exchange. At least from what I gathered.
The phone can sync any mails with exchange, but there are two limitations. Specific private encrypted mails can't currently be read on any phone I believe (I think WM6.5 was the last OS to support them), and the WP7 device doesn't support full OS and storage encryption. It is possible for an Exchange admin to require that setting, although it's not common. A future release should include device encryption.
So, if you have a requirement on the second, then it sounds like WP7 won't current work for you. But, if it's not device encryption that you're looking for, then it sounds like WP7 should work fine.
Thanks for your help. I am trying to synch with exchange. I'll keep trying to configure it. I've asked our IT guys for help, but they have never even seen a phone with 7.
When I setup the account, there is a setting for logs. Do you happen to know where those end up and how I might get to them?
I don't know where the logging goes, but perhaps the error message your getting can be helpful?
I ran across this page:
http://answers.microsoft.com/en-us/...exchange/7ccd6098-f9b5-44c7-84c6-2fd9e6a097f9
Which appears to hit some of the issues you're facing, and might provide some validation to the settings you're using.
Turns out your hunches were right, after escalating the issue for a week, the IT team came back and said "ooops" we forgot to add you to the list.
I put in the settings and everything works great. Thanks for challanging my assumption.
Related
I've noticed that not has much been said on the Hero's exchange support in any of the reviews or user reports so I thought I'd let people know what it's like as, for me, this is a must have feature. I should say that I have not had an android phone before and so I have had no experience with Nitrodesk's exchange solution so I can't compare.
Well, I entered my exchange details during initial set-up and after my first attempt was unsuccessful (SSL needed and is off by default) it than worked. Asked me if I wanted to sync Mail, Calender and Contacts all of which I selected. After the rest of the setup had finished the phone told me I had a new e-mail arrive so I could tell it was working straight away.
Mail is fantastic. Downloads everything fine, has at least as many options as WM for choosing which messages to download. E-mails look great on the display and html e-mails show up fine.
Contacts are great, they all appear straight away in the people and the phone application. All the Facebook and Flikr integration works perfectly. Only niggle is that you can't group contacts by company which is something I used to do on WM.
Calender seems to work fine. Appointments showed up ok, including appointments sent by e-mail.
All in all, the exchange sync is way better than expected and in some ways better than WM. The integration seems very deep and integral to the OS rather than a bolt on feature.
I agree with you there Bud, just a shame that there is no task sync support yet - still looking
All was fine for me, but as soon as I've allowed it to connect my contacts to FB contacts, sync fails for conacts with a 'client/server conversion error' message.
I'm using exchange 2003, mail and calendar are syncing fine, and I too would love tasks to be added, along with a fix for contacts and I'm a happy hero user
Strange - I have had no issues with the Fb sync but i use Exchange 07
Just Exchange, or...
...also Outlook?
not tried to sync with outlook yet, whats the best app for that?
I would settle for an outlook connector that I could just set to sync contacts and tasks, as these two arent really changing so frequently I wouldnt mind having to 'plug in' to sync these.
I just use exchange so can't comment on outlook sync. Facebook linking worked fine for me but I also have exchange 2007 so can only assume it's a problem there. Not sure if the exchange functionality is all implemented by HTC or whether they've used part of Nitrodesk's Touchdown but I saw on the Nitrodesk website that they don't support exchange 2003 yet.
gingepaul79 said:
not tried to sync with outlook yet, whats the best app for that?
I would settle for an outlook connector that I could just set to sync contacts and tasks, as these two arent really changing so frequently I wouldnt mind having to 'plug in' to sync these.
Click to expand...
Click to collapse
The only app is HTC sync which is included along with the hero's manual on the sd card supplied with your phonbe, word of warning i just installed htc sync on my vista pc and it caused windows explorer to continuously crash until i uninstalled it, not impressed
Tried to install the app ealier, drivers failed and the app wont work (win 7 32 bit)
Going to try the long way round for now - sync outlook contacts to my google account and keep the google contacts synced to my phone - would I end up with a duplicate of everyone then though?
gingepaul79 said:
Going to try the long way round for now - sync outlook contacts to my google account and keep the google contacts synced to my phone - would I end up with a duplicate of everyone then though?
Click to expand...
Click to collapse
I, like you (not I like you!), have synced up this way. I too cannot get HTC sync to work. I am sure Orange have bundled the wrong version.
So, I export Outlook to a file, then import contact file to google cal, then sync gcalendar to hero. Job done.
No duplicates, google calendar seems intelligent enough to recognise the dups
I would like to share my experience
Booted up.... would you like to set up exchange?
HELL YES!!!!
enter the details..... (internet accessible exchange server)
<entered>
What you wanna sync my boy?
EVERY GOD DAMN THING
oooooook here we go.......
<done.>
Sweet!
Thinking about an Adriod as my next phone, since I think WM is really falling behind everyone else! I use it mostly for work so a couple of questions if you don't mind....
No tasks syncing so far?
How does the calander work, are the views easy to see, day and week stuff?
Meeting requests work?
Can you flag email messages? This is a must for me and I hate that WM 6.5 can't even do it!
How do you find the keyboard replying to emails?
Can you open Word, Excel, PDF files?
Any other features it has for work that WM doesn't?
Thanks
Exchange
I'm having probs with exchange.
It will only sync my main inbox, not any of the subfolders I have, and will only sync via mobile network - fails on wifi ? ?
Then again can't get ANY web stuff on wifi ? ?
Word and excel fully creatable and editable with Docs to Go, and Open Office I think does let you read different docs though not sure which. Best PDF Reader seems to be RepliGo Reader which is good for books as well.
I'm only just getting to grips with Google Calendar but seems to have a great deal of flexibility for appts and stuff.
Widgets really just getting going, so I'm not sure of all those available...
Daisy - Magic owner, so Hero may be slightly different xx
herman3101 said:
I've noticed that not has much been said on the Hero's exchange support in any of the reviews or user reports so I thought I'd let people know what it's like as, for me, this is a must have feature. I should say that I have not had an android phone before and so I have had no experience with Nitrodesk's exchange solution so I can't compare.
Well, I entered my exchange details during initial set-up and after my first attempt was unsuccessful (SSL needed and is off by default) it than worked. Asked me if I wanted to sync Mail, Calender and Contacts all of which I selected. After the rest of the setup had finished the phone told me I had a new e-mail arrive so I could tell it was working straight away.
Mail is fantastic. Downloads everything fine, has at least as many options as WM for choosing which messages to download. E-mails look great on the display and html e-mails show up fine.
Contacts are great, they all appear straight away in the people and the phone application. All the Facebook and Flikr integration works perfectly. Only niggle is that you can't group contacts by company which is something I used to do on WM.
Calender seems to work fine. Appointments showed up ok, including appointments sent by e-mail.
All in all, the exchange sync is way better than expected and in some ways better than WM. The integration seems very deep and integral to the OS rather than a bolt on feature.
Click to expand...
Click to collapse
I have reiceved my G2 touch and havn't been able to setup exchange sync over the air. It goes past first option i.e. to show me what i want to synch mail, contacts, calendar and than when I click on finish setup it fails with message unable to create account try later! Any idea what is going wrong. How can I fix it?
Sachin
Anyone have any experience with exchange sync where the server requires you to set a password/pincode for the phone?
Heard some people saying that this was not supported by the Hero. A pity if true, as I need this to work in order to be able to use the Hero as a work phone (in other words, if I am to buy a Hero).
The out of the box exchange support is really very good. It just needs the ability to authenticate via password or client certificate.
I much prefer it to WM, but only because its completely finger friendly.
Yes you can flag emails, and they show up under the flagged emails tab at the bottom.
I really really hope the update within 10 days or September will affect this thing? Need to be able to sync more than one folder at the time.
cbailey said:
I, like you (not I like you!), have synced up this way. I too cannot get HTC sync to work. I am sure Orange have bundled the wrong version.
Click to expand...
Click to collapse
works for me on vista 64 with orange branded HTC Touch. I believe there is an update on the HTC website, not sure if that enables win7 support
I certainly didn't notice explorer crashing after I installed it, chances are it's another explorer extension interfering (either a media codec that is failing at showing thumbnails, or a right-click extension or similar)
Just wondering, any news about being able to sync with Outlook?
I do not use online e-mail. I would get this phone but only if I can sync with Outlook both at home and work (Exchange). Need Contacts, Calendar, and e-mail (if possible).
Has anybody heard anything about it?
I would think they will use HTC Sync... but just wonder if it will be available or not.
Thanks.
HTC Hero does that.. So I am guessing it will be supported or else there is an app (TouchDown) that will do the same thing..
toocrazy999 said:
Just wondering, any news about being able to sync with Outlook?
I do not use online e-mail. I would get this phone but only if I can sync with Outlook both at home and work (Exchange). Need Contacts, Calendar, and e-mail (if possible).
Has anybody heard anything about it?
I would think they will use HTC Sync... but just wonder if it will be available or not.
Thanks.
Click to expand...
Click to collapse
I think you can be 99% sure this will happen. I don't think Sprint would release a flagship device that wouldn't be compatible with 85+% of the business users that would like to purchase.
I wouldn't worry, and as stated, the Hero does this, as does the Nexus One, so I'm sure the Evo will be fine.
I hope it supports active sync encryption. My company switched over to this just recently and everyone with android phones were hosed. They will not install Touchdown on the server either.
I haven't heard anything about android actually supporting this protocol, has anyone?
toocrazy999 said:
Just wondering, any news about being able to sync with Outlook?
I do not use online e-mail. I would get this phone but only if I can sync with Outlook both at home and work (Exchange). Need Contacts, Calendar, and e-mail (if possible).
Has anybody heard anything about it?
I would think they will use HTC Sync... but just wonder if it will be available or not.
Thanks.
Click to expand...
Click to collapse
Most likely. I don't see HTC not doing so. Plus they just updated the HTC Sync for the Desire and the Legend.
Link - http://phandroid.com/2010/04/16/htc-updates-htc-sync-with-support-for-desire-and-legend/
UnlnvlslblE said:
I hope it supports active sync encryption. My company switched over to this just recently and everyone with android phones were hosed. They will not install Touchdown on the server either.
I haven't heard anything about android actually supporting this protocol, has anyone?
Click to expand...
Click to collapse
You need to speak to your IT person to allow for both in the encryption policy. So the android is not hosed. This is still secure while allowing those phones such as Iphone 2G and 3G that does not have encryption capabilities. The Iphone 3GS does have this. You can also support by individual mailboxes as well so you can fine tune those who do and those who don't. There are a few ways to implement this. I assume you have Exchange 2007/2010?
Touchdown is not implemented at the Server level. It's on your phone.
If you are looking for a complete Exchange experience I would suggest looking at moxier mail.
www.moxier.com - it allows for Mail, tasks, calendar and contacts with lots of corporate features. Remote wipe, etc. I do not think that your IT admin should have a problem with this setup either.
HTC's own mail on the Desire, Legend EVO has more capabilities than the same HTC mail client on the Incredible. Not sure if Verizon is the one holding it back.
Lots to think about
mrmomoman said:
You need to speak to your IT person to allow for both in the encryption policy. So the android is not hosed. This is still secure while allowing those phones such as Iphone 2G and 3G that does not have encryption capabilities. The Iphone 3GS does have this. You can also support by individual mailboxes as well so you can fine tune those who do and those who don't. There are a few ways to implement this. I assume you have Exchange 2007/2010?
Touchdown is not implemented at the Server level. It's on your phone.
If you are looking for a complete Exchange experience I would suggest looking at moxier mail.
- it allows for Mail, tasks, calendar and contacts with lots of corporate features. Remote wipe, etc. I do not think that your IT admin should have a problem with this setup either.
HTC's own mail on the Desire, Legend EVO has more capabilities than the same HTC mail client on the Incredible. Not sure if Verizon is the one holding it back.
Lots to think about
Click to expand...
Click to collapse
I was under the impression Touchdown had a server-side plugin as well as an install on the device. If its just on the device I wonder if it would work for us. I don't have a device to test at the moment, I'm still rocking the TP2 and nobody here that I have access to really uses an android at the moment.
I work at a hospital and we need to keep all of our data extremely locked down. We can't allow any specific accounts to have less "lockdowns" than other accounts so it's not a possibility to tweak settings individually. I guess I'll just need to pickup an android device and try it out.
Moxier looks interesting as well, I'll have to give it a try once I get my hands on another phone.
Thanks for the tips!
I don't have a device to test at the moment, I'm still rocking the TP2 and nobody here that I have access to really uses an android at the moment.
Click to expand...
Click to collapse
Try using XDAndroid, and load it up to see if it'll work. I'm currently booting XDAndroid on my TP, and it runs fairly smoothly (when it doesn't, I'm sure its hardware faults with my POS device).
UnlnvlslblE said:
I was under the impression Touchdown had a server-side plugin as well as an install on the device. If its just on the device I wonder if it would work for us. I don't have a device to test at the moment, I'm still rocking the TP2 and nobody here that I have access to really uses an android at the moment.
I work at a hospital and we need to keep all of our data extremely locked down. We can't allow any specific accounts to have less "lockdowns" than other accounts so it's not a possibility to tweak settings individually. I guess I'll just need to pickup an android device and try it out.
Moxier looks interesting as well, I'll have to give it a try once I get my hands on another phone.
Thanks for the tips!
Click to expand...
Click to collapse
Anytime! Both these programs are very good as well as the built in extra capabilities from HTC phones. Unlike the Google N1 phone which does an okay job of Exchange Sync. HTC with Sense has a better Exchange interface as well as increased capabilities. It allows for server searches, etc. I have heard that the Google N1 doesn't allow for this or contact and calendar sync perhaps due to their strong ties to their own google contacts and calendars.
In regards to the Touchdown.
No Hassle Setup
TouchDown™ does not require you to run a separate program on your computer to forward your data to the phone. Simply install the product, configure it on the phone and get going in a couple of minutes.
Also Moxier has a nice interface. Both are very capable and will fit into any locked down environment. Both can take PIN requirements as well as WIPE devices remotely as well.
Good luck.
This is getting frustrating. I rooted my hero and installed the Damagecontrol 2.0.8.1 ROM specifically because I figured that 2.1 fixes the issue with sending mail via Exchange. The phone still does not send mail. It at least gives an error message, but the message is completely devoid of any real info.
Does anyone have any way to get the phone to send email? I can't believe that this has not been fixed in a whole year.
-Randy
Did a search on this forums only and came up with 7 threads.
Mail Exchange
I didn't read any as I don't use exchange.
But you might want to start there.
If that isn't enough, try search the whole of CDMA.
Thanks,
Bubba.
P.S. might try posting in Damagecontrol dev thread also.
None of those threads mention anything about the sending issue.
I can't believe no one else is using exchange sync.
-Randy
zesta said:
None of those threads mention anything about the sending issue.
I can't believe no one else is using exchange sync.
-Randy
Click to expand...
Click to collapse
I am using exchange on Fresh 2.0d with no issues. My exchange server is running exchange 2003.
I have mail and contacts sync'd through exchange.
I'm having the same issue on my Exchange server. It has to do with plain text, if you reply to an email I bet it works. You're probably running something like Mail Marshal which is blocking the email. After you've sent a new email check the sent on your Outlook, and you'll see it's there. It's this leak because it worked fine for me on 1.5
It has to be your specific exchange server setup. I'm using Exchange Server 2007 via ExchangeMyMail and no issues.
I use both a 2003 server and a 2007 server and I have no issues sending or anything. Biggest issue I have is that GAL doesn't come to the phone, I have to search to find names instead of browsing a list.
I agree it has to be your particular setting. Have you tried checking/unchecking the ssl connection option? I think I recall reading that you could receive but not send depending on that option and how your server ia setup.
-------------------------------------
Sent via the XDA Tapatalk App
I have had no problems with the 1.5 or 2.1 software in connecting to my exchange server. What does your mail administrator say? They could easily pull the server log files to see what is going on.
I am the mail administrator
Additional research shows that it is a problem specifically with HTC devices. They are not properly implementing the protocol.
The app is setting the "Content-Transfer-Encoding" to "utf-8" which is invalid.
My mail server is Zimbra 6.x, which uses the Exchange 2003 protocols. My guess is that the true Microsoft servers either have specific support for the non-compliant HTC devices, or just happen to work because Microsoft isn't closely following their own standards (which happens more than one would think).
Looks like there is an unofficial patch to work around this specific issue.
Maybe some enterprising person can fix HTC's buggy app for them and include it in a custom ROM. I really like the HTC mail app otherwise.
-Randy
zesta said:
I am the mail administrator
Additional research shows that it is a problem specifically with HTC devices. They are not properly implementing the protocol.
The app is setting the "Content-Transfer-Encoding" to "utf-8" which is invalid.
My mail server is Zimbra 6.x, which uses the Exchange 2003 protocols. My guess is that the true Microsoft servers either have specific support for the non-compliant HTC devices, or just happen to work because Microsoft isn't closely following their own standards (which happens more than one would think).
Looks like there is an unofficial patch to work around this specific issue.
Maybe some enterprising person can fix HTC's buggy app for them and include it in a custom ROM. I really like the HTC mail app otherwise.
-Randy
Click to expand...
Click to collapse
do you have access to this unofficial patch. I'd like to try it out.
From what I've learned, this isn't specific to HTC, it's an Android thing. There was only partial support for security policies in 1.5 and now more complete support in 2.1. I've been successfully sending/receiving Exchange emails, contacts, and calendar items (sending and accepting) in both 1.5 and 2.1.
In 1.5 I had to have the Exchange admin change the mobile device support setting to allow all devices. In 2.1 he was able to change it back and my Hero then enforced a security policy that made me enter a PIN every time I unlocked my phone.
There were some general Android-specific issues before, but this is specific to HTC's broken mail application.
djorijun said:
do you have access to this unofficial patch. I'd like to try it out.
Click to expand...
Click to collapse
http://bugzilla.zimbra.com/show_bug.cgi?id=41145
All of the info and the patched file is there.
I am the Exchange 2007 admin here and I've never had an issue with my phone, on 1.5 or on 2.1 now. Both Damage's and the Fresh roms work fine to sync mail, contacts, and calendar items. I can send and receive just fine.
The global address list will not show up as a list, you will always have to search. That's the way it is implemented in OWA.
I would think that if you are not using Exchange Server, but someone else's implementation, it's not HTC that's at fault... It's more than likely the faulty implementation of the exchange clone.
CodeMonk said:
I am the Exchange 2007 admin here and I've never had an issue with my phone, on 1.5 or on 2.1 now. Both Damage's and the Fresh roms work fine to sync mail, contacts, and calendar items. I can send and receive just fine.
The global address list will not show up as a list, you will always have to search. That's the way it is implemented in OWA.
I would think that if you are not using Exchange Server, but someone else's implementation, it's not HTC that's at fault... It's more than likely the faulty implementation of the exchange clone.
Click to expand...
Click to collapse
I am using an Exchange Server that patch above isn't something I can use. I can receive emails, reply and forward but here's the zinger. when I compose it sends and the program known as mail marshal see's the email and stops it from sending. But when I go to my computer look in the sent folder the email shows up immediately. We've set Mail marshal to low and apparently the issue is with the Mail Format, and since I'm on 2003 the mail app doesn't let me change this option. I used Touchdown to see if this was the case, and BINGO I was able to compose without issue. Now I don't like the functionality of touchdown very much so I refuse to use it. Do you guys know of a workaround to change the mail format that's grayed out in the settings?
HTC's implementation is obviously wrong, as indicated by the details that have already been listed.
It looks like Exchange Server is either not checking for valid message headers (which doesn't surprise me), or is specifically allowing the invalid Content-Transfer-Encoding header.
zesta said:
HTC's implementation is obviously wrong, as indicated by the details that have already been listed.
It looks like Exchange Server is either not checking for valid message headers (which doesn't surprise me), or is specifically allowing the invalid Content-Transfer-Encoding header.
Click to expand...
Click to collapse
I see a different error, but my error is with MailMarshal. Does anyone deal with MailMarshal?
I ran into this issue at work with MailMarshal. You need to add an exception into MailMarshal to allow incorrect types through.
I did this a few months ago so I don't remember off the top of my head exactly where the change was made. (Not at work right now)
I'll let you know if I remember.
djorijun said:
I see a different error, but my error is with MailMarshal. Does anyone deal with MailMarshal?
Click to expand...
Click to collapse
This is what I had to do to get it working.
sorry...can't post links yet.
Go to mailmarshal site: m86security dot com
click on support and search for Q10166.
Read that article, it should help if you want to implement it.
yadnom said:
This is what I had to do to get it working.
sorry...can't post links yet.
Go to mailmarshal site: m86security dot com
click on support and search for Q10166.
Read that article, it should help if you want to implement it.
Click to expand...
Click to collapse
Thanks I'll do this when I get to work tomorrow.
Getting a weird behavior on the EVO with Active Sync.
I remember using it on my Hero with my company's Exchange server a while back, and everything worked.
With the EVO I can get e-mails, push works great, but when sending an e-mail I'm running into a weird issue.
Immediately after hitting send, the phone will complain that the message could not be sent. "Unable to send e-mail" or something like that.
If I go into the Outbox I can see that the e-mail is there. The phone will flash the message every few seconds, meaning it's trying and failing.
The strange part is, the e-mails are actually going through. The first time this happened my e-mail was sent to a work distribution list 15 times before I realized what was going on and deleted the e-mail from the Outbox.
That was with stock ROM and no mods. Today I tried sending an e-mail after rooting the EVO and using Damagecontrol ROM. The issue is still there. I can reproduce the problem just by sending an e-mail, it will be in the Outbox, will go through over and over until I delete it from the Outbox.
It seems like the phone is not getting confirmation from the Exchange server (or ActiveSync rather) that the message is getting sent properly.
I'm not sure exactly how ActiveSync pushes the sent e-mails back to Exchange. It uses the same SSL connection used for push and sync, but does it put it in the Outbox and then try to sync that folder with the server and the server is supposed to delete it from the Outbox once it is sent?
The sent e-mails are showing up in my Sent Items folder, every single one, so if I got 5 copies in my test, I will find 5 sent e-mails in the Sent Items folder.
Weird
I would talk with your IT dept and find out if there are any other smartphone users having the same issue (and if so, which platform), or if yours is an isolated case. I would also try synching your Exchange mailbox with a different android device (and then a different platform) to see if you can replicate the problem; you can also try synching someone else's mailbox on your device.
I don't have a solution for you, as I've never heard of this happening on any smartphone platform.
However, start with basic troubleshooting and you should be able to narrow down the source of the problem.
I am having the same exact issue!!!! Finally someone I can relate with. I have tried everything and no other users on my Exchange server are having this problem.
I have downloaded Moxier Mail from the market and I am using that just for the email and it works fine but I would really love to get this resolved.
Someone help!!!!
khov07 said:
I would talk with your IT dept and find out if there are any other smartphone users having the same issue (and if so, which platform), or if yours is an isolated case. I would also try synching your Exchange mailbox with a different android device (and then a different platform) to see if you can replicate the problem; you can also try synching someone else's mailbox on your device.
I don't have a solution for you, as I've never heard of this happening on any smartphone platform.
However, start with basic troubleshooting and you should be able to narrow down the source of the problem.
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Thanks khov07. I have talked to my IT guy. I did try to configure the account on my Hero last night and got the exact same issue. Most of the users here use their iPhone's without a problem.
Now that I have found that the Hero has the same issue, I will go back to my IT guy and we'll try and see if we can find anything useful in our Exchange logs.
Since there are barely any configuration options in the e-mail client, it all probably boils down to a communication issue between the server and the client. Hopefully we'll be able to find the problem and correct it.
Edit: There's another user that has a Moment, I'm not sure if he uses ActiveSync on it, but I'll check with him to see if he has any issues.
Co-worker with the Moment can send e-mails without a problem, but he uses Moxier. So there's something going on between the HTC Mail App and the Exchange server.
OP, I would ask a co-worker if you could borrow their phone (or perhaps your IT dept has a spare for testing) that is non-Android and try synching your mailbox to that device, see if the problem resurfaces.
Finally, take a look at those Exchange logs. You may be limited, however, based on the version of Exchange your enterprise is running, i.e., 2007 vs 2003. Exchange 2007 has significant improvements in mobile device management over 2003.
khov07 said:
OP, I would ask a co-worker if you could borrow their phone (or perhaps your IT dept has a spare for testing) that is non-Android and try synching your mailbox to that device, see if the problem resurfaces.
Finally, take a look at those Exchange logs. You may be limited, however, based on the version of Exchange your enterprise is running, i.e., 2007 vs 2003. Exchange 2007 has significant improvements in mobile device management over 2003.
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That's a good idea. Would rule out a problem with my account.
We do use 2007, we could never get this running on 2003.
Thanks
OP: Let us know your progress, as someone has reported the same issue on this thread. I myself am interested in knowing the root cause.
I am still having the issue and would love a resolution.
Thanks in advance,
Well something is definitely f'd up with the ActiveSync client that HTC includes.
I have just put Froyo (EvolutionV8) on my Evo and configured my exchange account on it. I can send e-mail without any problems.
Some Exchange servers have the issue, as most users are not having any problems, but the few of us that are will probably keep having the problem. I haven't had much time to do any troubleshooting on this.
It's good to hear the the issue isn't on Froyo, but I think the HTC Mail client has some extra security features that I would like to take advantage of. I was hoping the recent update would solve the problem, but no such luck. Maybe when the 2.2 official HTC update is released it will fix the problem.
same problem here
I have the same issue on send and rcv, send usually works ok, but checking mail just goes over and over till exch server stops trying. Bugs the hell out of me, im running exch 2007 from 1and1. Would be nice to find a fix to this.
B
same issue here people, on a HTC Wildfire with 2.1 original FW.
sucks...
I have the same issue with exchange and the old touchdown. 6.2 touchdown fixed it for me. must be an exchange update that messed everything up for htc
Sent from my PC36100 using Tapatalk
2.2 includes some additional security features not present in 2.1, such as PIN security enforcement.
I have noticed many ActiveSync issues can be cleared up by wiping out the synch on the device, AND wiping out the local cache on your device. I usually see issues with Droids (all three) synching to Exchange - contacts don't show up, or calendars don't populate, etc.
Also, check to see if your exchange account is synched with any other devices. I have also seen odd issues with synching when your mailbox already has a device partnership with a WinMo device. If it does, delete all of them (server-side), wipe out the account on your phone, wipe out the local cache, reboot, wait 15 minutes, and try again.
Evo's should synch just fine with Exchange.
Hey Folks,
managed to install Win8 Consumer Preview without any problems..running smooth and stable on a medion AIO Touch Machine..
Also managed to create a domain account on that machine..
Question :
We have a Exchange Server 2003 in our local network..i tried to create a connection in the Mail app by adding an account -> Exchange, entered all the required informations and tried to connect, without success, after 2 minutes always failed.
Anyone an idea what could be wrong or is it just because of the consumer preview.
Or is it a thing because of SSL ?...
But there are no possibilities to configure them...
Any hint is highly appreciated.
Saludos
Sunny
Got the exact same problem. Looks like its ok at first since a green box appears to the left, and then it says syncing right before it fails and asks for further details.
Then i just get "[email protected]" not available. Think its just broken in the preview.
Same Problem with Exchange 2007.
I installed Win 8 on my Lenovo X220T. When I want to use the calender it tells me to register a microsoft account, but frankly spoken, I don't want to. So is there a way to directly add an exchange account, where all my calendar data is stored? And where do I add an exchange account?
Thanks!
What is weird is I had Exchange working fine by signing into the Microsoft Account and setting it up. But then I joined our domain, and now I cannot get it to connect at all.
It may be a glitch in this preview, but try un-joining the domain and see if it works for you then. I just did that, and my Exchange inbox is running again.
sinister.dexter said:
What is weird is I had Exchange working fine by signing into the Microsoft Account and setting it up. But then I joined our domain, and now I cannot get it to connect at all.
It may be a glitch in this preview, but try un-joining the domain and see if it works for you then. I just did that, and my Exchange inbox is running again.
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So, what does that mean? Does it mean that I HAVE TO sign up a microsoft account in order to not syncing with it, but with my exchange server? I want to directly sync with my exchange server... windows phone 7 can do it as well...
lamajstro said:
So, what does that mean? Does it mean that I HAVE TO sign up a microsoft account in order to not syncing with it, but with my exchange server? I want to directly sync with my exchange server... windows phone 7 can do it as well...
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I couldn't find a way to not sign into a MS account before setting up my exchange account (but yes, after that it directly syncs).
This could easily be because this is a consumer preview, of course. But I have a MS account, so it wasn't a big deal to me. I signed in, and it let me sign into the exchange account.
But again, the odd thing is once I joined the domain, I lost the ability to set this up. When I left the domain, the exchange account worked again.
For now I'm just chalking that up to pre-release weirdness, and using it off domain.
sinister.dexter said:
I couldn't find a way to not sign into a MS account before setting up my exchange account (but yes, after that it directly syncs).
This could easily be because this is a consumer preview, of course. But I have a MS account, so it wasn't a big deal to me. I signed in, and it let me sign into the exchange account.
But again, the odd thing is once I joined the domain, I lost the ability to set this up. When I left the domain, the exchange account worked again.
For now I'm just chalking that up to pre-release weirdness, and using it off domain.
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Can you please tell us which version uf exchange you use... and is your exchange connection ssl based?
HerrVorragend said:
Can you please tell us which version uf exchange you use... and is your exchange connection ssl based?
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Yes, Exchange 2007, uses SSL.
Attached is what the display looks like once it's up. Sorry for all the redacting, but I don't want to spread anyone's personal info.
The inbox is pretty basic, and your options are limited, but then I've not installed an Office product or anything, I'm just connecting through its normal interface, the way I would through Windows Phone or the like.
Going to try installing Office in the Desktop environment today I hope. No idea if that'll work at all.
Connected to 2 Exchange Servers
FWIIW I've got it connected to two Exchange Servers (a corporate 2007 system and a hosted 2010 system) and it is working.
A few notes:
Those that have commented here about having to first logon with an MS Live account (if joined to a Domain or using a Local User Account/Profile) I am seeing the same thing. Not real happy with this (actually I’m not real happy with a lot of App issues surrounding the whole “must use a Windows Live Logon/Profile to get the full features of this App approach but I promised myself I’d not do the rant in this post”) However once that has been done it appears that you can set up multiple accounts with ease.
Having corporate IT correctly set up Exchange Front-End Certs and Mobile Device Policies correctly are critical (and yes, I’ve designed a few Exchange systems in my time so I know some of the mistakes that can be made there) so if people are seeing policy-applied errors or sync refusal problems it could be because of the Beta nature of the app but I’d also would be looking at the Front-End or CAS server setups as well as currently deployed policies (depending on the version of Exchange)
Overall my impression so far is that the App feels remarkably like the original email/calendar App in WP7, which is a shame because what MS should be shooting for is an App that works more like the WP7 Mango version. Like that version I’d really like to see the following:
• Option to create separate tiles for each account or selectively combine accounts together at the users discretion (this feature kicks ass over the iPhone/iPad/Android options right now and I want it in Metro as well)
• Option to select Calendars and Colors that I want to use in the Calendar Function (right now I get every Calendar folder I have created on both exchange servers – hated that on the pre-Mango WP7 and hating it on WP8 DP as well
• Needs to work correctly regardless of whether it is a domain account, local account, or MS live account (seriously MS, this should be a no-brainer)
With only 36 hours to really bang on it so far I’m sure I’ll find a few more quirks but so far it kind of sorta works as advertised for me. Juts needs a LOT of refinement