Database Users

mda compact........no service help needed

Hi, just purchased tmobile compact from my mate who is off to a sunnier place, ive unlocked it and put in a pay and go o2 sim, everything worked fine, i installed tom tom 5 and that works fine but now on the phone side it says no service. everything was fine before, gprs etc (manually put in details supplied by o2).I have done a hard reset but the problem still exsists. the sim works fine in my other phone and my vodafone sim works fine in the mda.Is there something really simple im missing here, your help would be appriciated, cheers

Cant anyone help.?????????????

Hmm, I've never heard of this one before..
Have you tried unlocking your phone again? Or do you perhaps have a Duo Simcard pack? You know, where you get 2 simcards so you can always have a backup in another phone (I had that with my previous Vodafone subscription). If so, are you sure you don't have the other phone turned on?

Your "mate" didn't call up his phone company and get the IMEI number blocked after he sold it to you, did he? Man, now that would suck!

I had the same problem, I fixed it by upgrading reflashing radio rom. It might work for you.

i have unlocked it again.no joy........not using duel sim holder and it hasnt been blocked, just seems strange it was ok as i said then this....no service message,

update..... the mda seems to accept all network simms apart from o2........as i said it did work fine ........i just dont understand it, can you ?????

brizz said:
update..... the mda seems to accept all network simms apart from o2........as i said it did work fine ........i just dont understand it, can you ?????
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Click to collapse
Did your "mate" also have the phone on the O2 network? If so, they may have somehow locked the IMEI. If so, you should be able to call them to allow your phone to work. Having their network know that the SIM card doesn't match who they think owns the Mini is the only thing that makes sense to me...

o2 sim works in my samsung d500........my bt (vodafone )sim works in the mda, i just cant see why the o2 sim wont work in the mda anymore.

I guess this has got us all beat, thanks for trying though.

Just spoken to o2 who say the mda has no blocks at all on it, and they couldnt figure out why the o2 sim no longer works in it.

Unable to make or receive calls

I wonder if anyone can help with a fault on my M3100. So far I've searched this website for answers with no luck. I have Hard Reset the phone, upgraded the Radio, all without any luck.
About 6 days ago my M3100 suddenly stopped being able to make or receive calls. Whenever I try to dial out the call drops out before being established, and if I try to call in to the phone the caller receives a series of beeps.
At first it seems to be a SIM problem, but the Vodaphone SIM is fine in any other phone. If I put my Orange SIM in the phone it just comes up as "No Service".
I'm at the end of the line in what to do and it doesn't seems to make any sense.
Any comments, suggestions, advice or help very much appreciated.
..... Further symptom details:
I can send and receive text message with my Vodaphone SIM installed and access WiFi and GPRS networks. Orange SIM won't connect at all! Both SIMS work fine in a standard phone ! Only clue I can think of here is that the Vodaphone SIM is UMPTS and GSM where the Orange is GSM only. The spare phone I tested them in was GSM only.
Could the GSM part of the M3100 be stuffed ?
I'm stumped for the time being!! It doesn't seem to make any logical sense. Maybe any of you who know the in's and out's of how the device communicates might find some clues in that...
Heeeeelp !

More details..
I've just added a few more details on the symtoms.. maybe the few extra clues might yeild some thoughts from someone !

Have you checked the band selection in Settings > Phone?
Is it possible that the phone could have become blacklisted? How long have you had it? How did you buy it? (This is probably NOT it, since the text still works.)
Have you tried a tweaker to enable HSPDA?

Had the phone for over 12 months so Blacklisted shouldn't be the issue. I've tried all the band selections including Auto but no luck.
Haven't tried the Tweaker... do you have any details on that...
Up until it suddenly stopped working it worked on all networks..
Another possible clue is that I was "Roaming" in France for a month and it was there that I made my last successful call. I have UK SIMS... I have an Australian SIM which I'll try now to see if that makes any difference..

Tried an Australian SIM roaming in the UK ! The service connects on two available networks,Vodaphone and TMobile but not on Orange and O2 (like with the Orange UK SIM). Same fault as the before with the networks it will connect to.
This seems to eliminate the SIM or Network being the fault and isolate the fault to the Device...

probably not the issues, but worth a try?
I live in a very strong 3G + HSPDA ares, but cant make or recieve anycalls tho texts work on T-mobile, i need to have my phone in 2G mode, and calls work fine???
If i leave my house and go a few miles 3G works as it should able to call and recieve etc!

Can't seem to work out how to force the phone onto 2G or 3G ... if anyone can advise I'll give that a try!

I have had very similar problems to this.
Please see my post:
http://forum.xda-developers.com/showthread.php?t=325149
I do think this is some sort of network problem as after I posted the issues in the thread above, I left home and travelled about 6 miles and the signal came back and the phone worked fine.
Today, I have been able to make and receice calls but all of a sudden I got cut off from a call then could not make or receive calls (incoming goes straight to voicemail).
I can however use my Orange SIM without problem and both Vodafone and Orange SIMs work fine in other phones.

stevegardner said:
Can't seem to work out how to force the phone onto 2G or 3G ... if anyone can advise I'll give that a try!
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Click to collapse
im running schaps 3.57a rom and in my Comm Manager, its at the bottom on his 12 button one, where you can turn on/off, wlan, bt, flightmode, direct push etc

stevegardner said:
Can't seem to work out how to force the phone onto 2G or 3G ... if anyone can advise I'll give that a try!
Click to expand...
Click to collapse
You can also go into Settings > Phone > Band.
If the band tab does not appear (to the right of the network tab), then you may need to do a registry tweak.
From the very helpful wiki:
Enable/Disable GSM/UMTS Band Selection
Cingular kindly disables anything useful about the network on the 8525. To enable the Band Selection Tab on your Phone settings page, set the following:
[\HKLM\Software\OEM\PhoneSetting\]
"ShowUMTSBandPage"=dword:00000001
To disable, simply clear the value to 0:
[\HKLM\Software\OEM\PhoneSetting\]
"ShowUMTSBandPage"=dword:00000000
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Click to collapse

Have travelled outside England again this week and... well the phone works fine roaming on my UK Vodaphone SIM. Seems very ODD.. only thing I can put any logic to is a problem with the GSM part of the phone. It's working here in Stockholm on the 3G network no problem.
Anyone advise how I force the phone to be on GSM and 3G so I can test this theory. The BAND settings under SETTINGS>PHONE don't seem to give you this control over how it connects..

Hey i got the same problem anyone solved it yet!

Hi Sunnyb1
Since my last post I returned to England where the phone was useless. No SIM cards would work, some would not register at all but my Vodaphone SIM seemed to register but as before it would not receive calls, nor could I make calls out.
Now I'm in Australia with an Australian SIM card. NO PROBLEMS AT ALL !!
The phone works just fine !!
It's a mystery indeed...
Without any knowledge of the ins & Outs of how a SIM card / Network / and the phone work together it's impossible for me to arrive at any conclusive logic.
Hopefully someone might stand up to the plate and offer some explanation !
Anyone from HTC out there ??????
Steve

stevegardner said:
Hi Sunnyb1
Since my last post I returned to England where the phone was useless. No SIM cards would work, some would not register at all but my Vodaphone SIM seemed to register but as before it would not receive calls, nor could I make calls out.
Now I'm in Australia with an Australian SIM card. NO PROBLEMS AT ALL !!
The phone works just fine !!
It's a mystery indeed...
Without any knowledge of the ins & Outs of how a SIM card / Network / and the phone work together it's impossible for me to arrive at any conclusive logic.
Hopefully someone might stand up to the plate and offer some explanation !
Anyone from HTC out there ??????
Steve
Click to expand...
Click to collapse
I got the phone and it was working perfectly on Orange then i tried unlocking it and ever since it has come up with "NO Service" like you everytime i put a Orange Sim in the phone it does not show up.. but when i put a Vodafone sim it works perfectly i tried reflashing the radio's many times

I unlocked this particular phone 6months before this problem showed up so I don't think the Unlock on it's own is the cause. What's particularly baffling is that a SIM may not work with the phone in one country.. but in another it works fine.

..... another country that is !

Hey Steve i have found out what the problem is after hours of research
I found this of another website
Orange & O2:
If you place an active orange or
O2 sim into a blacklisted handset you
phone will not show any signal strength
at all! If the handset is a Nokia then a
"SIM card registration failed" message
will also be displayed. If your handset is an
Ericsson then an "Invalid Mobile" message
will be displayed. For most other manufacturers
the handset will simply show no signal!
Vodafone & T-Mobile
If you place an active Vodafone or T-Mobile sim into a blacklisted handset, the phone will appear to function perfectly UNTIL you try to make an outgoing call. When you try to call out from the handset you will hear a sequence of beeps and then the call will be dropped!!
........
This means the handset you got is stolen or someone has blacklisted it ... i got mine of EBAY! and reading that i figured that it is stolen
It wont work in the UK but it will work everywhere else in the world

Mmmm... that's interesting Sunnyb1. If my phone is blacklisted then happened in JULY this year which was 8 months after I bought the phone. I bought the phone legit .
Can anyone advise what the "Blacklisting" process is.. I assume its done by using the IMEI number.
Who is the rightful owner of a handset and can any phone be blacklisted by anyone, and possibly by mistake ?
Would unlocking the phone from Orange cause a phone to be blacklisted ??
How can you "Un-blacklist" a phone.

Answered my own question here......
This website seems to have the answers
http://www.unlockme.co.uk/blacklist.html

OK... still on this thread. Can anyone advise how you find out which network in the UK has blocked your an IMEI number. I gather any of the UK networks can block any IMEI and it's not unknown for errors to be made. But only the network that blocks the IMEI can Unblock it.
Thought I'd post this before waiting forever for some call centre dimwit to give me the runaround.
Thanks...

Help needed using Orange Sim in XDA Mini S

I have two XDA Mini S phones, which I believe are fully unlocked. I am able to use a Vodaphone sim in them and everything works perfect. When I put my works Orange sim in them the phone works i.e. I can make and receive calls but the Sim Manager does not work. Which means I cannot access the contacts on the sim card or use the options menu to configure the phone. When I try to access the options menu I get the message " the phone is not ready, please wait 15 seconds and try again"
Has anyone else had this problem and gotten over or around it. I have spoken to both o2 and Orange and they are both an absolute waste of time. I would appreciate all the help I can get. Thanks.

Hi,
I am on orange too, also had the same trouble. I could make and receive calls, but could not access sim card to add contacts or send / receive texts. The XDA mini is a 2G phone, my orange sim is was a 3G. When I changed it for my wifes 2G orange sim, all worked perfectly, so we just swapped sims and phone numbers. Tried to get a 2G sim out of orange on my contratc, they were having none of it, said I would have to go PAYG. So I did the swap with the wife and extended the contract.
Hope that helps.

Thanks for your advice Mlkey.
Following your response I contacted Orange and changed my works contract 3G sim for a 2G sim on contract. This still does not work and as usual I am getting no real help from Orange.
Looks like the only solution will be to change my mobile / pda, that is, unless anyone else has any other possible fix.
Are PAYG sim's different than contract sim's ??, if they are does anyone know if I were to get a PAYG sim that worked in my XDA would I be able to get my company number transfered to that sim and convert the sim from PAYG on to my works contract account ???.
I would appreciate all the help / advice I can get, before this drives me mad !!!

XDa wizard and Orange sim only
Hi,
I'm having exactly the same problem! O2 to Orange sim only and completely no SMS. Orange support is argueably the worst. Interseting to here that it's version. ie G4/G4..Have read somwhere that VOip SMS maybe the solution? ...If i can find the thread again I'll post a link.
Cheers
Eamonn

Fixed this problem by using the t-mobile 2.26 rom as described in "Definitive Guide to unblocking and rom upgrading g3 wizards

I am having exactly the same problem. My phone is a G4 and I believe it to be fully unlocked from o2. According to orange my sim is a G2 sim because the 7th number of the sim card begins with a 2 and not a 3. I cant even try a different rom because I can't connect to my computer with active sync through usb or bluetooth this has been for about a year now.I usually transfer files through a card reader. Can anybody help me because the deal with orange is really good but the phone is useless without sms or mms and I really dont want to change the phone.
My IPL 2.21.001
SPL 2.21.001
GSM 02.07.10
OS 2.21.4.1
Cheers Gord

Hi,
I am new to this forum. I have exactly the same problem . Has anyone found any solution to this/ Please help!

The solution is to upgrade the radio rom

Videocall fails! Help!

Hi there!
Got a problem: making a videocall from the Touch HD doesn't work at all. It gives some kind of message like 'videocall failed, try again?'. I am in a 3G area.
The strange thing is that I CAN make a videocall FROM my K850i TO the Blackstone (and then videocall works fine!) but NOT the other direction. I have tried both a T-mob sim and Vodafone Sim. They both work in the K850 but not in the Touch HD..
So, what's the problem?
Thanks in advance,
Ivo

I have the exact same problem! I've contacted my provider but they didn't know what it was either. I asked if it was a feature on my SIM or phone that needed enabling but they couldn't help me. This is very frustrating. Anyone got any answers?

videocall fails
ursolame said:
I have the exact same problem! I've contacted my provider but they didn't know what it was either. I asked if it was a feature on my SIM or phone that needed enabling but they couldn't help me. This is very frustrating. Anyone got any answers?
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Click to collapse
I have the same problem and provider says that is the phone, because i bought it unlocked and not to them... But in my case, N95 and N97 can´t contact me, with same provider.
thanks in advance to whom may help us...

I have had this problem
And in my case, I found a solution:
The other phone was not "registered" as videocall-enabled by my provider... I made calls to other phones and I confirmed it worked fine !!
It depends on the videocall configuration of your provider: which phones they "accept" for videocall

Streak cannot make calls or receive

HI there guys!
I'm about to buy a Dell Streak from ebay wich is said to be faulty - the fault is that it cannot make or receive calls or messeages. It's on o2. Android 2.2
My question is can i make it working again or it's a brick ?
If I flash it with a custom rom or update the baseband will it work again ?
PS. The 3G data network is working and you can browse all you want.
baseband GAUSB1A131921-eu
kernel 2.6.32.9-perf
Dell Streak - faultyt will not make or recieve calls or text messages on O2, I have not tried it on any other network as I have no other sim card. It is not reported as stolen as i have checked on line and with O2, but i cannot solve the problem as to why it wont make or recieve calls or texts (even after a hard reset!) but it will connect to the internet via 3g and everything else works perfectly fine
Click to expand...
Click to collapse

*BUMP*
Has anybody found a cure for this at all? I am experiencing the same problem that came out of nowhere.
Any help would be appreciated.
Thanks