Database Users

[Q] Cracked MT4G screen, need some opinions.

Hey guys,
I'm new to the website, new to android but loving it so far.
I would really appreciate any opinions here. My girlfriend and I both bought our phones about a month ago. Mine has the tmobile extended warrenty (which is not something I would usually get, but it's a new phone plan and I can cancel so I said yes for now) hers does not. Well of course (I saw it coming) she dropped her phone and has a terrible crack down the screen.
I was wondering if anyone has an opinions on what I should do
Are there any good screen replacement sites anyone has tried that are trust worthy? Or would a better option be purchasing the screen myself and trying to install it (not sure how difficult something like this would be but wouldn't mind the challenge if it is a viable option)
Last thing I was thinking was just filing a lost phone claim for my phone and paying the deductible which is $130 dollars.
Anyway any help would be awesome, thanks.
Sent from my HTC Glacier using XDA App

I used to work for HTC based here in Houston, TX.
We repaired and refurbished all HTC phones for ATT, Tmo and so on and so forth.
It's not easily done at home. Especially with phones that had touch screens.
Torque screwdrivers to get the right tightness, air compressors to clear dust from the screen and other tools needed to separate parts of the phone without damaging them.
In my opinion, and it's not a professional one,claim the lost and pay the 130.
It's easier than going through all the trouble.
And from the only site I came across, they sold digitizers/lcd for 99.99 I believe.
I don't remember the site though. I've already deleted the bookmark.
Hope this helps.

But if you claim a lost phone can't they find out that you're lying because they can see that your sim is still in that phone?

ArcticWolf91 said:
But if you claim a lost phone can't they find out that you're lying because they can see that your sim is still in that phone?
Click to expand...
Click to collapse
You'd have to call Tmo and freeze your SIM, which means you'd need a new one.
You can talk yourself out of having to pay for a new sim card. (Trust me.)
They can even make a note of it and you can pick it up at a Tmo corporate retail store.
But you would have to take the new phone for yourself and the old one for your girl.
Just better played that way.

nguyendqh said:
You'd have to call Tmo and freeze your SIM, which means you'd need a new one.
You can talk yourself out of having to pay for a new sim card. (Trust me.)
They can even make a note of it and you can pick it up at a Tmo corporate retail store.
But you would have to take the new phone for yourself and the old one for your girl.
Just better played that way.
Click to expand...
Click to collapse
and what if they freeze it based of the IMEI which isn't on your sim... then you would pay 130 for nothing...

You would need to really lose your phone. Asurion isn't dumb and they will prosecute for fraud. Just an fyi if you do start using the same phone again that was lost its gonna be bad.
Sent from my HTC Glacier using XDA App

nguyendqh said:
I used to work for HTC based here in Houston, TX.
We repaired and refurbished all HTC phones for ATT, Tmo and so on and so forth.
It's not easily done at home. Especially with phones that had touch screens.
Torque screwdrivers to get the right tightness, air compressors to clear dust from the screen and other tools needed to separate parts of the phone without damaging them.
In my opinion, and it's not a professional one,claim the lost and pay the 130.
It's easier than going through all the trouble.
And from the only site I came across, they sold digitizers/lcd for 99.99 I believe.
I don't remember the site though. I've already deleted the bookmark.
Hope this helps.
Click to expand...
Click to collapse
Thanks for the replys so far, how about sites like upicom.com
Has anyone had any experience with something similar?
I think that claiming my phone lost would be too risky.
Sent from my HTC Glacier using XDA App
Sent from my HTC Glacier using XDA App

slhpss said:
and what if they freeze it based of the IMEI which isn't on your sim... then you would pay 130 for nothing...
Click to expand...
Click to collapse
They can't freeze a phone, it doesn't belong to them. The SIM is a different story.
You're suggesting something that doesn't make sense.
But anyway. An opinion was asked for and I gave it.
Sorry if this is causing some drama.
Good luck.

nguyendqh said:
They can't freeze a phone, it doesn't belong to them. The SIM is a different story.
You're suggesting something that doesn't make sense.
But anyway. An opinion was asked for and I gave it.
Sorry if this is causing some drama.
Good luck.
Click to expand...
Click to collapse
You aren't causing any drama
I would like it hear from as many people as possible, obviously the final decision is mine to make.
I had a couple iphones before this mytouch, caseless and had no problems bc I took care of it. She didnt make is past the third week...
Sent from my HTC Glacier using XDA App

That sucks man.
I was just out at Upicom to look at some iphones for my wife.
The guy I talked to out there seemed really knowledgeable.
I'd say give them a try. Via their website it says they fix the MT4G LCD for 130.
Good luck.

IMHO
i would just call tmobile, tell them your phone fell and has a cracked screen.
use your warranty for your gf phone, and ship back the cracked one once you receive the replacement. No fraud, and your on the clear.

Don't do asurion. The deductible is 130 yes but they also have too approve your claim. And you have to pay an extra 50 if your claim gets processed
Sent from my HTC Glacier using XDA App

You don't pay extra for the claim its 130 regardless
Sent from my HTC Glacier using XDA App

hawaiian.monzta said:
Don't do asurion. The deductible is 130 yes but they also have too approve your claim. And you have to pay an extra 50 if your claim gets processed
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Huh? No you don't.

Do you want an Epic, looking for a local trade

I am in st. louis and would like to trade my Epic rooted with CM6 plus many extra accessories for an Evo, preferably the white one with the newer screen. but could be persuaded for a regular one LOL.
Thanks

Had enough of Samsung and their BS updates and broken gps huh? Ya, my epic is now collecting dust in my closet! Evo by far is the best between the two!
Swyped from my HTC EVO

Among others things yes

mikeschevelle said:
Among others things yes
Click to expand...
Click to collapse
Believe me....I understand....good luck, hopefully you make it to the Evo side!

I'll trade u but I live in Arkansas
Sent from my PC36100 using XDA App

how does that work then, the activating it and such, I dont have a donor phone to use while I wait for yours

mikeschevelle said:
how does that work then, the activating it and such, I dont have a donor phone to use while I wait for yours
Click to expand...
Click to collapse
I would try and stay local man, if you can't drive to get it don't do it. No offense to anyone but I don't trust anyone on the internet and they shouldn't trust you.
As for activation, I was told that having CM on the phone can sometimes cause issues updating the PRL for the switch so you might have to odin it back to stock or flash a different ROM. I went to stock because I was worried about having it on a leaked build. However, with that said, the Evo I got was running a rom with a very custom boot animation (Fresh) and the rep mentioned how cool it looked and asked how he could get that.

yes.. I would stay local... for both party's saftey.
you can call it in to get it activated...
or you can do it online.. by creating an account with sprint.
from what I know.. I dont see why it would matter what ROM you might have on an EVO. the ESN is all that the carrier needs.

awrnsmn said:
Had enough of Samsung and their BS updates and broken gps huh? Ya, my epic is now collecting dust in my closet! Evo by far is the best between the two!
Swyped from my HTC EVO
Click to expand...
Click to collapse
Are you willing to sell the epic?

sure, but I would have to buy an Evo locally and activate it before I could ship the Epic

I live 2hrs south, I could buy it or trade my daughters curve and throw in some money. PM if your interested.
Posting on Craigslist probably will give you some results also.

Ah, I wish you were in this Dallas area...I just paid for an Epic recently but I would've rather done a trade.

You might get more action in the marketplace forum as well
Sent from my CM7 Powered device

phatmanxxl said:
I live 2hrs south, I could buy it or trade my daughters curve and throw in some money. PM if your interested.
Posting on Craigslist probably will give you some results also.
Click to expand...
Click to collapse
I would sell it, but would have to buy an Evo locally first before shipping the Epic
krazyflipj said:
You might get more action in the marketplace forum as well
Sent from my CM7 Powered device
Click to expand...
Click to collapse
I have an add there as well, no traffic though

If u still have ur epic I'd drive 2/3 of the trip to trade u my Evo plus my extended seidio battery & the stock battery w/original box & cables. I'd be coming from OK but I was gonna be in Kansas in a couple weeks anyway.

I appreciate it, but I dont think I want a trade bad enough to drive a few hrs.
Thank you though

FS: Brand new MOTO Atrix 4G

I just picked one up. Just thought if someone us interested they can pm me with the details. I just got it but I can't use it. It's not worth it too me. Still currently using my N1. ATT got me on a 4G data plan that is costing me more money. I just went back to my unlimited media net plan on my N1. Prob pick up a NS when its released. ATT can't detect that.
Sent from my Nexus One using XDA App

sl8125 said:
I just picked one up. Just thought if someone us interested they can pm me with the details. I just got it but I can't use it. It's not worth it too me. Still currently using my N1. ATT got me on a 4G data plan that is costing me more money. I just went back to my unlimited media net plan on my N1. Prob pick up a NS when its released. ATT can't detect that.
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
Why not just return it? You should able to get all of your money back and get the line canceled at no cost to you.......

jamezr said:
Why not just return it? You should able to get all of your money back and get the line canceled at no cost to you.......
Click to expand...
Click to collapse
I want to buy nexus s when its released. That's the only way I can keep using the data plan and I can't seem to get away from CM Rom. I don't think atrix will ever get one. Plus I am one of those plain android user. Can't stand blur. It's the best spec phone but dev is more interesting for me.
Sent from my Nexus One using XDA App

Reported for trolling. This thread adds NOTHING to the forum, and threads like this and others talking about how much better their nexus is need to be bannable. Any other Atrix users here, would love to see you all start reporting these threads too, so the mods will actually do something.

sl8125 said:
I want to buy nexus s when its released. That's the only way I can keep using the data plan and I can't seem to get away from CM Rom. I don't think atrix will ever get one. Plus I am one of those plain android user. Can't stand blur. It's the best spec phone but dev is more interesting for me.
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
I just love it when people come up with all sorts of lame excuses to mask the obvious facts. If you bought the phone to resell - be honest about it, nothing wrong with doing that. If you truly don't like it then take it back.
Oh, and wrong forum.

"Limited Time Offer"

Well my Slide crapped out on me for the second time, and since I pay the $5/month protection I called t-mobile to get my free one. Catching me completely offguard, the representative said t-mobile was having a limited time offer and I could upgrade to a mytouch 4g for free, or get a refurbished slide if i wanted. Well of course I took him up for the free 4g phone. Why would t-mobile ever do this if they still have refurbished Slides? I'll take it though

Seriously? What tips/talking points did you use, that might help the rest of us get a similar result?
Sent from my HTC Glacier using XDA App

tangrams said:
Well my Slide crapped out on me for the second time, and since I pay the $5/month protection I called t-mobile to get my free one. Catching me completely offguard, the representative said t-mobile was having a limited time offer and I could upgrade to a mytouch 4g for free, or get a refurbished slide if i wanted. Well of course I took him up for the free 4g phone. Why would t-mobile ever do this if they still have refurbished Slides? I'll take it though
Click to expand...
Click to collapse
Similar story here except I don't pay for the extra t-mobile protection. My slide has a hardware issue so the store offered me a refurbished slide or I could pay for a MyTouch 4g for 250$. I denied and told them to just send me a refurbished slide. 5 mins into the call and the T-mobile lady helping me out tells me that they are just going to send me a refurbished 4g. I told her that is great and I hope shes not pulling my leg! She look shocked and said "nope!". I called T-mobile the next day to confirm and sure enough a 4g is on its way to me.

Well I am in a chat right now, will see if I can make that happen. My wife has a Slide and would LOVE a MT4G.
EDIT: Ok I need some help. Do I only mention warranty covered issues? Or do I say the screen got cracked or something? What did you guys do. The guy in the chat gave me Asurion's contact info and sent me packing.

TJBunch1228 said:
Well I am in a chat right now, will see if I can make that happen. My wife has a Slide and would LOVE a MT4G.
EDIT: Ok I need some help. Do I only mention warranty covered issues? Or do I say the screen got cracked or something? What did you guys do. The guy in the chat gave me Asurion's contact info and sent me packing.
Click to expand...
Click to collapse
Hey just received my 4g today. Basically I went to a tmobile store and showed them my phone ( front buttons unresponsive). Once the tmobile clerk called customer care to send a refurbished 3g, they informed her that I could just get a refurbished 4g. I agreed and the deal was done.
I don't think a cracked screen counts to be replaced though...since that isnt hardware failure.
However, you can let customer care guy know that your friends were offered a free upgrade to refurbished 3g's ( if it is hardware related ) Good luck!

Damnit!!!
People had mentioned having the $5 insurance thing, so I assumed since they mentioned that they were invoking an insurance replacement, not a warranty replacement.
Maybe I will try again. My wife's phone actually isn't cracked or anything, but it does have a few actual issues that I think would/should be covered under warranty.
If I try again, I will let everyone know the results. I of course never mentioned anything about anyone else getting the deal. I'm hoping it's an issue they are already aware of internally, maybe they are out of refurb Slides...

TJBunch1228 said:
Damnit!!!
People had mentioned having the $5 insurance thing, so I assumed since they mentioned that they were invoking an insurance replacement, not a warranty replacement.
Maybe I will try again. My wife's phone actually isn't cracked or anything, but it does have a few actual issues that I think would/should be covered under warranty.
If I try again, I will let everyone know the results. I of course never mentioned anything about anyone else getting the deal. I'm hoping it's an issue they are already aware of internally, maybe they are out of refurb Slides...
Click to expand...
Click to collapse
Lets hope you get one! It is quite the phone!

tri4life said:
Lets hope you get one! It is quite the phone!
Click to expand...
Click to collapse
Well that was less fruitful than I would have liked... I went through the whole process of troubleshooting and the rep indicated that she would have a replacement sent to me and said it would be a Mytouch Slide... GRRRR
Oh well, such is life.

My GF brought up something I thought I should mention. It's possible that it's region specific. Just an idea

I've been haggling them for a 4G on the basis of the lack of updates for the Slide. A rep told me last night that she didn't know if an update for the Slide would ever be released. They offered me a loyalty upgrade (not free, but not full price) everytime I called. With all of this urgency to offer the 4G to Slide customers, I think the Slide has officially been kicked to the curb by T-Mobile.
Sent from my stock froyo myTouch Slide using the XDA app

did they make you send in your old slide when they upgraded you to the 4g?

perknite said:
I think the Slide has officially been kicked to the curb by T-Mobile.
Click to expand...
Click to collapse
Sure feels that way...

zguithues said:
did they make you send in your old slide when they upgraded you to the 4g?
Click to expand...
Click to collapse
Yes. They give you 7 days to send it back.
Sent from my HTC Glacier using XDA App

Yeah, they send me the 4g and I just put the Slide it the same box and send it back, pretty painless. I'm not sure how the offer worked, I didn't haggle or whine or anything, as soon as I told him my phone wasn't working he instantly offered me the 4g. He also made it seem like it was an offer for everyone that had been going on for a little while. I'm guessing they go through quite a few refurbs since the phone is so crappy, maybe they're running low and the new stock isn't coming in for a while? They might not even make new Slides anymore.

I think its only for the black? Is that so?
Sent from my T-Mobile myTouch 3G Slide using XDA App

tangrams said:
Yeah, they send me the 4g and I just put the Slide it the same box and send it back, pretty painless. I'm not sure how the offer worked, I didn't haggle or whine or anything, as soon as I told him my phone wasn't working he instantly offered me the 4g. He also made it seem like it was an offer for everyone that had been going on for a little while. I'm guessing they go through quite a few refurbs since the phone is so crappy, maybe they're running low and the new stock isn't coming in for a while? They might not even make new Slides anymore.
Click to expand...
Click to collapse
What? Crappy... I loved my slide and It was an amazing phone.
OriginalDRag said:
I think its only for the black? Is that so?
Sent from my T-Mobile myTouch 3G Slide using XDA App
Click to expand...
Click to collapse
My slide was black and the 4g I received was black as well. They did mention that since my phone was black and I had to be given a black 4g.

perknite said:
I've been haggling them for a 4G on the basis of the lack of updates for the Slide. A rep told me last night that she didn't know if an update for the Slide would ever be released. They offered me a loyalty upgrade (not free, but not full price) everytime I called. With all of this urgency to offer the 4G to Slide customers, I think the Slide has officially been kicked to the curb by T-Mobile.
Sent from my stock froyo myTouch Slide using the XDA app
Click to expand...
Click to collapse
screw t-mobile...
as long as we have great devs to keep the slide alive and kicking, who needs t-mobile?
these big corporations are all out to make money at the end of the day. so you can't expect them to keep updating devices, because then you will never buy a new phone

gtmaster303 said:
as long as we have great devs to keep the slide alive and kicking, who needs t-mobile?
Click to expand...
Click to collapse
Well we do need a gsm network though... ;-) I do agree that the phone will be a usable option for quite awhile because there are awesome devs out there!
Sent from my T-Mobile myTouch 3G Slide using XDA App

Damn, my H key has been unresponsive every once in a while and I haven't felt like going through the return process. So after reading this I called them almost immediately.
No luck They are sending me a refurb slide. I even asked if there was any 4g upgrade offers going on and he said none that he knew of.
OP, is this the first time you returned your slide? I've had mine since launch week and this is my first time getting a replacement.

brianstk said:
OP, is this the first time you returned your slide? I've had mine since launch week and this is my first time getting a replacement.
Click to expand...
Click to collapse
I purchased mine they day they came out and last week was the first time I ever took it in and they offered the 4g upgrade.

what will you do with it after its all over?

Just wondering what you guys are gonna do with your beloved evo after you have upgraded?
at the moment im looking into switching carriers to to lack of any cdma (at that sprint) towers in my area so my evo will be demoted to a voip phone using grooveip (actually it already has been so i can still use to to make calls) and keep my google voice intergration to have texts still come through. and other than that it will be a glorified mp3 player with its 32gb of storage .
so is it gonna be a paper weight or how are you gonna repurpose it

I will put it in a frame and hang it up in the living room LOL
Sent from my PC36100 using xda premium

donate it to a dev in EVO forum.

I will be adopting mine into a new and loving family, where I believe it will continue a long and happy life, flashing and re-flashing and getting new mods... *sigh* they grow up so fast...

Since my wife will continue to use her OG, I'll be keeping mine as a backup.
In fact, I probably won't even be using my new LTE device at all until after LTE rolls out in my area. Since I have such good 4G where I live and travel, I think I'll just continue to keep my OG activated, and use the LTEVO as a Wi-Fi only device until I can get LTE on it. And hopefully, until it's fully unlockable.

ben.nesheim said:
Just wondering what you guys are gonna do with your beloved evo after you have upgraded?
at the moment im looking into switching carriers to to lack of any cdma (at that sprint) towers in my area so my evo will be demoted to a voip phone using grooveip (actually it already has been so i can still use to to make calls) and keep my google voice intergration to have texts still come through. and other than that it will be a glorified mp3 player with its 32gb of storage .
so is it gonna be a paper weight or how are you gonna repurpose it
Click to expand...
Click to collapse
I'm actually looking at doing the same thing since i'm going to be moving back to an area that sprint basically doesn't exist.I have been checking out Verizon phones but haven't found one that I would be 100% happy with. So idk what i'm going to do. And the Evo will still be used to flash roms and a media player (32GB SD FTW!)

Grooveip has been a savior lol sucks to be with out data when I'm out and about
Sent from my PC36100 using xda premium

I've never tried GrooveIP is that like Google Voice? Google Voice has saved me alot of times haha. Comes in handy when flashing roms too never have to back text or voicemail.

Keeping it Just like I kept my G1 It is hiding around somewhere in this house

ben.nesheim said:
Just wondering what you guys are gonna do with your beloved evo after you have upgraded?
at the moment im looking into switching carriers to to lack of any cdma (at that sprint) towers in my area so my evo will be demoted to a voip phone using grooveip (actually it already has been so i can still use to to make calls) and keep my google voice intergration to have texts still come through. and other than that it will be a glorified mp3 player with its 32gb of storage .
so is it gonna be a paper weight or how are you gonna repurpose it
Click to expand...
Click to collapse
I had considered trading it in, but I decided I'm going to keep it for development purposes. I'm moving on to the LTEvo but can't imagine not having a ROM in the works for the OG. I think we are far from maxing out the potential of this device and it will remain a proving ground for up and coming developers.

JDM Civic EG8 said:
I've never tried GrooveIP is that like Google Voice? Google Voice has saved me alot of times haha. Comes in handy when flashing roms too never have to back text or voicemail.
Click to expand...
Click to collapse
groove ip uses your google voice number as a real phone number. such as i have set up the full voice intergration with my number so as long as i have a data connection or roaming data when im out i will get a phone call and of course if i turn data off it will just revert back to the standard method of phone calls but as i said i have zero signal at the house so it allows calls over wifi like some gsm carriers can do and other things like skype and what not but without having to give a diff number out.
jamieg71 said:
I had considered trading it in, but I decided I'm going to keep it for development purposes. I'm moving on to the LTEvo but can't imagine not having a ROM in the works for the OG. I think we are far from maxing out the potential of this device and it will remain a proving ground for up and coming developers.
Click to expand...
Click to collapse
and thank god my evo loves your roms lol

Well since I'm the most poorest guy on this site, it will take me 1yr to save up 300bucks for a new phone. I have no contract since my phone is og evo with boost mobile network. But if I have an upgrade I'll say use this as a play phone so I can still show off my phone.
herbalistic adventures awaits for you at Mary Jane Ln and Weed Rd.

oodork123 said:
Well since I'm the most poorest guy on this site, it will take me 1yr to save up 300bucks for a new phone. I have no contract since my phone is og evo with boost mobile network. But if I have an upgrade I'll say use this as a play phone so I can still show off my phone.
herbalistic adventures awaits for you at Mary Jane Ln and Weed Rd.
Click to expand...
Click to collapse
stop wasting your money on weed ^_^

Hahahaha. Was thinking exactly the same type comment lol
Sent from my PC36100 using xda premium

I'll be donating it to my twin girls after flashing an inverted pink mikg theme on it
Sent from my PC36100 using Tapatalk

I'll make it my new home phone thanks to my Google number
Sent from my MB860 using XDA

we have three evo s in the house. two are used as phones and the other is a rescue from the drink a few months back. Its currently living on as my XBMC remote and a back up if ever one of the other two goes down.
these phones rock and have the specs to stay in use for years to come.

oodork123 said:
Well since I'm the most poorest guy on this site, it will take me 1yr to save up 300bucks for a new phone. I have no contract since my phone is og evo with boost mobile network. But if I have an upgrade I'll say use this as a play phone so I can still show off my phone.
herbalistic adventures awaits for you at Mary Jane Ln and Weed Rd.
Click to expand...
Click to collapse
im in the same boat as u....i love my og and will continue to let it roll with boost till it gives up.....when u come from an i870 to the og i feel like a very lucky man..as we say in the south crappin in high cotton...lol

bugguy said:
I'll make it my new home phone thanks to my Google number
Sent from my MB860 using XDA
Click to expand...
Click to collapse
I still haven't messed with Google voice. Can you just make up a number, leave wifi on use it for home phone? What's your plan?
Thanks
sent from 2yr old Evo on ICS

Mine will probably just go back in the box, like all of my other phones that have been retired. I am thinking about keeping it out just to try out the new roms that come out in the future.