Database Users

White Screen

HI guys!
Help Needed Big time.
I am using an O2 Mini s from the past 6 months. Everything was running smoothly until one day when the screen started getting white. Initially the problem would persist for a fraction of second a soft reset would rectify it. Now the problem has worsened. The entire screen is white i cant see anything on the screen but can receive calls. At times i can see a faded owner information but nothing more than that.
Could you guys please help me? I dont know what the problem is all about and how to fix it. I love this phone and dont want to sell it.
PLS HELP!!!!
Cheers

have same, any ideas?

looks like a broken screen digitizer. You will have to send it in for repairs probably.
My 9090 also had it and it was 100Euro already only on parts. So didnt took the matter and now have a p3300.

Problems with Screen of Touch Dual

Hello,
I bought my Touch dual 2 weeks ago.
But after a week, i get verry unusual things on my screen.
The windows button appears in shading in the other menus and pictures.
It is just as it is burned on to the screen. But when i SR the phone sometimes its dissapear and sometimes not. Sometimes it is also dissapearing when the phone is on stanby and i turned on again.
Sorry for my English, i hope i explained it well.
I gave it back to the store and i will get my new Touch Dual today.
But i was wondering if someone else have or did have the same problem.

mine (and a few other users phones) came with that error aswell. I did a hard reset and now it works like a charm =)

jvieira said:
mine (and a few other users phones) came with that error aswell. I did a hard reset and now it works like a charm =)
Click to expand...
Click to collapse
Ok. I called in the beginning the HTC customer support. They sayed that it is not a common problem. They advised me to go back to the shop and changed with another.
The new Dual arrived today, so if this has also the same problem, i wil try hard reset.
Thanks anyway.

i have the exact same issue on my Touch Dual !!
I'm pretty sure that the hard reset will not permanently fix the problem cause i tried it and after a couple of days it returns. The strange thing is that i cannot find the pattern and how to reproduce it and therefore I'm not taking it to service cause i know their answer and steps: hard reset=>it will work=>give back to customer as fixed

Touchscreen does not react

Today I used my HD like always. When I picked it up and tried to unlock it, the screen did not react. It does not react to any kind of push on the touchscreen or on the 4 touch buttons. The device starts as it has always, but I can't do anything with it. In the last couple of days I have not installed any additional software, so that can't be it either.
Soft resetting does not work either.
The device is fully loaded, has updated original rom.
Can anyone help me

Try HardReset (VolUp+VolDown then 1click PowerOn, follow display): if this isn't usefull -> Customer Service
D'rath
PS: HR erases all

After the hard reset the screen goes to a message saying: tap screen to set up your device.
I still can't tap the screen so the hard reset ends there...
Is there someone who knows a solution, if not I will have to send it back to the factory or something.

i had that bother with mine, it turned out that it was the orange rom that was causing all the problems. I put in dutty's 3.4 and that solved it

My provider is T-mobile. This means no special rom is on my hd. Is it wise to put Dutty's rom on my hd, with the thought that i might want to sent it back to HTC? Can I after putting Dutty's rom on it and finding out it still does not work put another rom on there leaving no trace of dutty's rom?

If you still have the original rom on it, seems to me that the best option is to send it off under warranty.

+1 Anfloyd say true ^^
Better solution if under warranty
D'rath

Most likely a fault with the digitizer. Happened to mine and quite a number of others. I had mine fail and had to get it repaired.

Than that is what I will do.
Thanks for the advice all!

Anks said:
Most likely a fault with the digitizer. Happened to mine and quite a number of others. I had mine fail and had to get it repaired.
Click to expand...
Click to collapse
I have same problem with my HD!
So what was cousing problem - software(ROM) or hardware?
And did waranty cover it?

I have this with most of the newer ROMs and with all W6.5 roms.
Try to flash to a version from around april of this year.

I have this problem also - luckily for me I live in Milton Keynes and the HTC repair centre is just round the corner from me. I have taken it there for repair under warranty. Will let you know what they say when I get it back....which hopefully will be today.

Hi guys ,
i have the same problem .
Touchscreen stopped to work. It was up but not possible to tap anything.
I think to change digitizer and then all the lcdscreen.
Is possibile to change only the digitizer ?

thehawk7 said:
Is possibile to change only the digitizer?
Click to expand...
Click to collapse
yes it is possable to change the digitizer but it is easier to replace both digitizer+lcd

I don't know why but that's true !!!

My Topaz Touch Panel got "Freezed" for several times a day,
the situation is, it will sudddently freeze at one point,
when every touch on the panel, it comes jump up and down, goes left and right,
I though it is problem with old rom and radio version, so tried to install different kind of version to try to solve but.......... I'm so depress that the problem still here.
Yesterday, I finally found what's the trick to make it back to normal,
it is to open the back cover and push it back !!! Then the touch panel will become ok works.
It is very curious and I don't know why....but that cause me upset and lots of trouble, I'm gonna to throw away my Topaz if the problem still here
Hope someone could help me

You feel free to mail that Topaz to my PO Box if it's such a big problem for you... I'll take it off you hands

Sounds like a hardware issue, I'd contact HTC or your carrier to get it repaired

Touch hd major problem with the screen

OK, here what's the deal: a few days ago I cracked the screen, so I bought a new one and replaced it. BUT, now the phone does not recognize it and the screen doesn't turn on at all. The phone boots and it's working fine, I can recieve calls normaly, but the screen is dead. ALSO, the volume keys stoped functioning...
Any ideas please? I'm getting kinda desperate here...
Tnx

You probably messed up somwhere in your wiring. Open it back up and make sure everything is intact. Check out some guides online to make sure everything is in the proper place.

Allready done that, everything is in place...I do have a cooked ROM thought I can't remember which since my screen is not working, obiveously...Could it be tha I nedd to switch back an original ROM for it to be able to recognize the new hardware??? And is there an app that would allow me to monitor phones activity over PC???

No, A cooked rom wont affect a screen replacement in anyway.
I repaired mine while KWBR's Topix 6.5 was on the handset, infact Ive never had this handset on a stock rom, so it wont make a difference or help you.
Did you buy your Screen and Digitizer factory pre-assembled, the small price difference compared to buying the part standalone is worth every cent in preventing these sorts of after repair problems.