OK, here what's the deal: a few days ago I cracked the screen, so I bought a new one and replaced it. BUT, now the phone does not recognize it and the screen doesn't turn on at all. The phone boots and it's working fine, I can recieve calls normaly, but the screen is dead. ALSO, the volume keys stoped functioning...
Any ideas please? I'm getting kinda desperate here...
Tnx
You probably messed up somwhere in your wiring. Open it back up and make sure everything is intact. Check out some guides online to make sure everything is in the proper place.
Allready done that, everything is in place...I do have a cooked ROM thought I can't remember which since my screen is not working, obiveously...Could it be tha I nedd to switch back an original ROM for it to be able to recognize the new hardware??? And is there an app that would allow me to monitor phones activity over PC???
No, A cooked rom wont affect a screen replacement in anyway.
I repaired mine while KWBR's Topix 6.5 was on the handset, infact Ive never had this handset on a stock rom, so it wont make a difference or help you.
Did you buy your Screen and Digitizer factory pre-assembled, the small price difference compared to buying the part standalone is worth every cent in preventing these sorts of after repair problems.
Related
guys i posted earlier today that that my phone kept switching off, i thought i fixed it but now its switched off and will not come back on! ive tried charging it but doesnt seem to have any affect, i want to send back to HTC but im using a custom rom, and as it doesnt switch on i can not flash a stock rom, so my warranties gone down the drain, any1 got any ideas? i was thinking off buying a new battery but i doubt thats the problem as it would have work when i put it on charge
guys if i manage to get the phone on what stock rom/radio do i flash? im in the uk with tmbile
same here but..
i have been using htc touch hd since last February (ard) and its not that long time but my touch hd is showing problems like its dead quite often i cant see anything in my screen (but i can hear vibration on calls)and it only works once i reset i even tried factory restore but doesn't work. its same and if its problem of any other third party software i have only spb mobile shell, and skyfire.
can i know what is solution for me if i get replacement from htc. its really ridiculous to have such a product which doesnot even work for half a year.
Leave the battery out for a couple of days, and see if it can start up after that. If not, then the chances are that HTC will not see the custom rom as they will replace the main board (that is what they did for me).
In future, use USPL as this gives the fastest and easiest way to get back to a stock rom. It means that you can just install the stock rom without having th flash back to the stock SPL and can be done easily if your screen breaks.
If you can flash your device, flash it with the latest ROM from HTC if it was non branded. If you have Hard SPL, you will have to flash that back as well.
It appears that this problem is becomming more widespread - it has happened to me plus a few others.......... therefore i guess HTC will be aware of this issue.
i hade the same problem as you. And i had duttys 3.4. I had no problem whit the warranties.
If you can't even get phone to start, chances are its a motherboard problem and likelyhood is that HTC will just replace motherboard without evenm looking at whats installed on device. Others have had same problem and they had no problems. However I CANNOT stand by this 100%. It will be a risk!!
thanks guys the phone wont start so im hoping they will just fix the mother board and send it back and hopefully that will be the end of it, ill keep you guys updated they are picking it up in the morning
i have a mda vario 2 ( hermes) i've been installed a rom called hermes_wwe_3.62 Malina2d now phone boots up fine but the touch screen dose not work at all ! can anyone help ? .
To get pass the alignment screen i had to create a file on storage card " welcome.not" and that got me pass alignment screen.
now i am a newbie so please all the help would be appreciated i did have a look for file called touch.dll to replace it but could find one. ( as i read somewhere that might be the problem.
my ipl -1.04 & spl-2.10.01ipro
i really don't know what to do i have tried to re flash the rom no luck there.
all the hardware buttons work fine.
Not sure about that one. Why not post the question in the thread from where you got the rom? That name doesn't ring a bell.
If not try flashing the stock shipped rom, or the at&t stripped to see if the issue goes away. If it does go away, then don't use that rom.
cant really remember where i got the rom from as i the phone is my little sisters. do you have a link for the rom you suggested
My sig has the stripped rom, and the shipped at&t roms. You can also find some programs and my roms there too.
And to be safe make sure that hardspl is installed.
If that doesn't fix it, there might be a hardware issue.
cheers for your help. i am going to download one of your roms and pray that might resolve the issue . what the latest hardspl ? i thought 2.10 was the latest ? how do i tell what is the on i have installed on the phone ? Hardspl and spl are they the same thing ?
If you flash one of mine, flash the at&t rom first, that will straighten out any issues with the memory.
if you have 2.10olipro, your all set! spl (or hardspl) is the bootloader.
no luck still having issue with the touch screen wont wont work.
the touch screen used to work fine before. all this it just became very laggy so i decided to upgrade the rom , i went to thru a few roms.
any other idea ?
i must say i do love your rom everything is set out all nice and neatly shame the touch isn't working.
Thanks for the compliment on the rom!
Sounds like it has some kind of hardware issue. If your inclined to take it apart carefully (I haven't taken mine apart yet), you might be able to check all of the connections, and for dirt or anything that might be the issue.
I believe there are disassemble instructions on the wiki.
Maybe someone with more experience in taking the phone apart can chime in.
touchscreen issue
i m having the stupid touchscreen issue i have tried everything ( including disassembly and removing gasket but it still does not calibrate
starting to hate that phone
Sounds like Digitizer could be dead.... Need to replace the LCD and Digitizer if thats the case.
The trouble with this is there are a few different things that could be causing this and just replacing the LCD might not fix it.
Sounds like it could be though. If you are having trouble, DON'T do a hard reset until you have installed an app called "remote screen alignment", freeware off the net. It copies the alignment info to the PC so you can do a quick alignment using the PC instead of the buggered screen. Otherwise you'll be going in circles for ever without being able to get into the today screen.
Cheers...
actually i have hard reset the device
the trick is to put a file called welcome.not on memory card to skip first time alignment
i'll change screen and see if it fixes itself later
i ll use the phone as it is till then
new lcd
i changed the lcd it worked flawlessly for 3 weeks then bang! the bottom half of the lcd stop to work
i think that the ribbon on the lcd got damaged when i installed it on the hermes the fact that it needs to be turned 360 degrees during assembly cause the problem any thoughts from you guys????
Many ppl have problems with "black" screens that "stop" working.
my HD: Stock rom, radio, europe location, non modified, non damages.
Screen is just black, but phone,sound and touch panel! work
first time when screen gone black i make hardreset by (unplug touchpen)press vol-up + vol-down + power. after HR screen work again !.
7-14 days ago screen gone black again ... HR dont help, unload&load battery dont help, so i use product Warranty, and now w8 for back HD & summary.
If you have the same problem just post here.
I have the same problem and sent it back for servicing.
Apparently needs to change the whole board.
Looks like there is a defective batch of HD. Reported also by another user.
I have the same problem, sometimes screen goes black about 5-6 times for day,sometimes 2-3 day is ok! im sending back to store
Mine is doing the exact same thing, touch still works fine but screen shows nothing on it. Lucky i had MyMobiler installed so i can see the screen through activesync on my PC
I have this problem too. This is becoming quite a common problem with HD.
I sent mine back for repair where they have to replaced the mainboard.
Definitely a hardware problem. Hope you have warranty.
How will warranty go with a custom (Dutty's) ROM installed?
Was installed using USPL, has never had HardSPL installed on there
Pugsley_21 said:
How will warranty go with a custom (Dutty's) ROM installed?
Was installed using USPL, has never had HardSPL installed on there
Click to expand...
Click to collapse
You won't have warranty with a custom ROM. Did you backup your stock ROM?
Stock ROM can be downloaded from the HTC site, but how to install it without a working screen?
Pugsley_21 said:
Stock ROM can be downloaded from the HTC site, but how to install it without a working screen?
Click to expand...
Click to collapse
I had this problem with black screen though I could still feel vibrations when clicking soft keys etc, so I knew phone was on.
What I did:
Removed battery overnight
Inserted battery and turned on device
Device worked normally again.
If this doesn't work then you definately have a faulty motherboard.
This also means you would be unable to flash custom rom on device. This could void your warranty. However I have heard of people getting phones fixed under warranty with same problem due to HTC not being able to check wther or not you had changed rom beforehand
Hmmm, well currently my phone is back where i bought it, they wanted all packaging so they haven't sent it off yet. I'll get it back tomorrow and try removing the battery overnight, as mine sounds just like yours in that it still turns on but with no screen
According to the HTC site the stock ROM should install as long as activesync can see the phone. So there might be hope in flashing a stock ROM back on before warranty
Pugsley_21 said:
According to the HTC site the stock ROM should install as long as activesync can see the phone. So there might be hope in flashing a stock ROM back on before warranty
Click to expand...
Click to collapse
If your phone turns on and still connects to pc, then yes its possible. Try it and see what happens. You should still be presented with standard flash pop up screen on pc as well as % flashed etc which will change to flashing finished so you know you have completed flash process.
I've found out that MyMobiler will automatically install itself onto the phone when it is plugged into the PC, so there's still hope to see the screen after a reflash. Just need to get my phone back
Went to the shop and managed to flash the stock ROM back onto the phone, after downloading it from the HTC website. Now it's going back (hopefully) to HTC, or possibly Telstra. I'm hoping they send me a new one, as they wanted all of the accessories that came with it, box etc
Yep, same problem here. And mine is also a Telstra T8285. Maybe the bad batch is mostly in those?
Anyway, I have managed to re-load the stock rom with no screen. It's quite easy actually. Just make sure ActiveSync sees the phone, and you're good to go. No need to have to see the screen of the phone.
I'm in the US and was routed to HTC's support here in the US. Of course when I told them the model I have, they said they don't have the parts to repair it here in the US, so I'd have to send it overseas. He said they will contact me from HTC over there within 2 WEEKS. What? So I sit here and wait... blah.
stpete111 said:
Yep, same problem here. And mine is also a Telstra T8285. Maybe the bad batch is mostly in those?
Click to expand...
Click to collapse
btw, mine is also a Telstra T8285 so it definitely seems to be a problematic batch for Australia. Mine took three weeks to return and they replaced the mainboard. So far so good.
Hi,
I have exactly the same issue. The screen is black, but the phone does operate. I can connect it to my PC and even "see" the screen using EveryWAN remote.
The problem is, I have the Energy 6.5 ROM and Hard SPL 1.56 installed, and I cannot flash it back to the stock ROM and SPL, so that I can send it back under warranty.
I have tried 2 ways:
1. Putting it into Bootloader by pressing Vol down and ON - but it is impossible to tell if it actually goes into it because the screen is black, and when I try and run the ROM update utility, it cannot connect (error 260).
It seems like I cannot actually get it into the bootloader. I have tried lots of times...
2. Running the installer from when the phone is on and connected to the PC by activesync. In this method, the update utility gets as far as starting the progress bar, but then the phone seems to disconnect from the PC and again I get connection error 260.
This is really frustrating, any ideas would be greatly appreciated...
stutjones said:
Hi,
I have exactly the same issue. The screen is black, but the phone does operate. I can connect it to my PC and even "see" the screen using EveryWAN remote.
The problem is, I have the Energy 6.5 ROM and Hard SPL 1.56 installed, and I cannot flash it back to the stock ROM and SPL, so that I can send it back under warranty.
I have tried 2 ways:
1. Putting it into Bootloader by pressing Vol down and ON - but it is impossible to tell if it actually goes into it because the screen is black, and when I try and run the ROM update utility, it cannot connect (error 260).
It seems like I cannot actually get it into the bootloader. I have tried lots of times...
2. Running the installer from when the phone is on and connected to the PC by activesync. In this method, the update utility gets as far as starting the progress bar, but then the phone seems to disconnect from the PC and again I get connection error 260.
This is really frustrating, any ideas would be greatly appreciated...
Click to expand...
Click to collapse
What I'd try is running USPL before running RUU
Quote from wiki
ERROR [260] : CONNECTION
This error occurs when the RUU cannot make a connection to the device right before flashing. This typically happens when you try to flash a new SPL to your device. Use Soft-SPL before attempting the RUU again.
Click to expand...
Click to collapse
Thanks for the help Fallen Sparten.
Unfortunately it does not work.
The USPL also cannot find a connection. I think it is because I cannot actually put the phone into the bootloader - It is impossible to tell because the screen is blank. What I can say, is that when I press both the volume down and power key, nothing seems to happen. There is no connection sound from my computer and the RUU does not detect the phone.
I also get the same error if I try and update the phone from an activesync connection. i.e. when the phone is operating normally - I can tell it is operating normally because I can view the files with activesync.
Please any more ideas?
This happened to me as well. Was there some kind of software update that HTC pushed out that affected a few phones?
I see about 10-15 people on here that got hit with the same thing at the same time.
well I've had this issue as well, I have flashed back to stock rom (blind as activesync could see it tho I couldnt so no idea whats gone on)
When I called customer service they barely batted an eye and ahve arranged a replacement to be shippped to me tomorrow.
Be interesting to see what they say (if anything when they get mind back)
Hello i decide to post here because i dont know right now do is a ROM related problem or no and on the same time here will see it more peoples and hope someon to know what is this.
Yesterday something strange heppand with my Blackstone, without to do anything i just decide to see the time and when i turn on the device was totaly Freeze not reacting on any touch, im using the ROM from my signature from Mounth without any problem. So i was thinking that maybe its from the ROM what i did is Soft Reset few times But this does not help.. the device fully load But the screen is not responsive also the hardware buttons do not vibrate?!!? when i press them they do not react ot anything.
After i saw that the SR not helping i do a Hard Reset and when the device whole load the ROM and preparing for 1st time use i was not able to Calibrate the screen.. the strange thing is that the display react on touch because when im taping in the corners the crozz move and when i do all the steps just start from the begining all the time and i cannot pass this step.
After i saw that this do not help me alot i decide to Flash so i put Manualy the device in Bootloader mode and via PC methoud i flash a Brand new ROM, when the ROM fully load and im going again to the Align Screen i have again the same problem the procedure start over and over and i cannot do anything.
1st i was thinking that something heppand with my Display but i didn`t do anything with the device i mean drop it or damage it somehow.. this heppand like the device is at the table at home and few minutes Befor i speak on that Phone. On the same time Im sure the display react on touch even wrong... because when im pressing the X on the calibration screen is move and befor to do Hard Reset when i was with the ROM from my signature.. and restart few times.. when the phone Load a POP UP of notification appear and the strange things was that i was able to scroll it up and down with fingers so for this reason i was thinking is a Problem ROM and need to HR or FLasdh diferent ROM. The notification Pop Up that appear when you click the Taskbar somewhere you know that you cannot slide it because its static.. so how this heppand i dont know.
PLEASE IF YOU HAVE ANY IDEA what i need to do let me know this heppand for 1st time and i never hear for soooo weird Blackstone.
THank you in advance
P.S Today im 22 November im going to Repair Service here because my device still have One Mounth Warranty left so maybe im lucky or no will see that leter.. i post this because to let you know that its not necassery to drop or damage your device the Display (Digitizer) to Stop working.. in my sutuation the device was static on the table i never drop it and use it 20 minutes befor the display to die i make a call so im using this device from 23 Mounths and i think that just the Display Die itself.. and to be more corect the display still work and show everything but the digitizer DIE so have that on mind
I do now Task29 and re flash again the same problem its like the display reacting on touch but not corect... i think its something serious and i will need new Digitazer or Display or Both?!
Also Reverting Back to stock SPL and ROM do not help..
I think im for Repair Service
Thank you
tsalta said:
I do now Task29 and re flash again the same problem its like the display reacting on touch but not correct... i think its something serious and i will need new Digitizer or Display or Both?!
Also Reverting Back to stock SPL and ROM do not help..
I think im for Repair Service
Thank you
Click to expand...
Click to collapse
i still don't understand how the f*** does this fin into ROM development
but anyway it also happened to me,first the digitizer went a bit crazy,then it went completely crazy and than i replaced it with a new one
i did it by myself...it can easily be done if you have any hand skills and can hold a screwdriver
but be really careful with placing the new digitizer over the screen because any irregularity may cause dust to later get in between the two
digitizer is less than 20usd i believe...
lcd+digitizer are 60+ if i remember correctly
if you decide yourself for lcd+digitizer first check if those are already sealed to each other,because if not,you will have the same situation as if you ordered the digitizer only...but with 40+ usd wasted in vain
also be extra extra extra careful while removing old digitizer from the lcd
cheers
If you are stack in the align screen, try first to create a summy file named "welcome.not" and put it in the root of your storage card. This will allow you to go through ROM setup without align. Then check to see if the screen is responding and if not then you most probably need to do what farukb said above.
MOD EDIT - Moved to General discussion as not related to rom development
stathis95194 said:
If you are stack in the align screen, try first to create a summy file named "welcome.not" and put it in the root of your storage card. This will allow you to go through ROM setup without align.
Click to expand...
Click to collapse
In my case, the SD card was corrupted and in the next 3-4 days the touch screen is not responding either... I should note that in my case, I followed the advice by Stathis and created a "welcome.not" dummy file in the root of the phone's memory, so it skipped the screen alignment procedure. Unfortunately the screen is responding so I will have to take it to the service center in order to have it checked, in case it is still under warranty (I have bought it 2nd hand).
Otherwise, I will have to order a new screen and try to install it myself. Wish me luck!
Same here, i have some kind of smudge, like oil spill, on the screen. i thought of buying just the digitizer but as i disassembled it, found the digitizer and the display are a set, so don't bother buying just one of the parts.
@tsalta - since you're from BG, check this http://gsm-world.biz/index.php?main_page=product_info&products_id=2630
I successfully repair digitizer on my blackstone! It is hard work but its wotrh it.
Now I have to repair some more HDs. But its strange that all of a sudden all of the HDs I know broke dow in a period of one month... mine broke down at the end of october.
Sorry if this is in the wrong section or somthing, i dont know how to use this site
just before last Christmas 2010, i bought a HTC HD2 off eBay for £200.
it comes with windows mobile 6.5 but like many other HD2 owners, i put an android on. Anyway, everything was working perfect, but last week i dropped my phone on a gravel path and all the screen cracked. Luckily, it was just the glass that cracked, and not the actual LCD...so the actual touch screen still worked as well as the rest of the phone.
i continued using my phone for a while, whilst the screen was cracked as the rest of the phone was working perfectly, then my mum found a repair company that will fix it for me online - htcphonerepairscouk
so i paid £70 for the new digitizer and screen and sent my phone off.
I got it back in the post about half an hour ago and every time i start android up it waits for about 20 seconds and it just restarts, and goes on forever no matter what. its nothing to do with the OS as i tried hard and soft reboots and trying a different rom. i called them yesterday and they told me that it was the motherboard that broke and it would cost more than the actual phone to repair the motherboard. they obviously messed it up when fitting the new screen as it was working perfectly with MIUI android before i sent it of (despite the cracked screen)
what do i do as its their fault my phone wont work now? it definitely worked before i sent it. and is there a way to fix it? thanks so much!
check teh battery pins carefully, especially teh middle one. they bend easily and cause rebooting part way through the boot sequence.
did u try booting while on the charger? that works for me sometimes when it restarts
Sadly it may well be linked to dropping it, if it was hard enough to crack the screen its hard emough to damage the board as well, I suspect its going to be expensive if you follow it through
Help phone restarting every couple seconds after installation of 2.3.7
hello i am unsure if i am in the right section to ask for help but considering i cant post anything yet i thought this section would be a great place.I recently put android 2.3.7 on my phone tytung...it reads under settings kernel version:[email protected]#130......build is gwk74(nexushd2-gingerbread v3.2a nand) It just recently started starting over and sometimes it cuts off and i have to push the power button for it to come back on other times it does a soft reset.I am out of options and i want to remove this android off of my phone.(if possible) Can someone please help me to understand if this is a ongoing problem with all htc hd2 with nand android or if i should just install another android rom..;(