Urgent Help PLEASE!!! Blackstone Digitizer DIE - Touch HD General

Hello i decide to post here because i dont know right now do is a ROM related problem or no and on the same time here will see it more peoples and hope someon to know what is this.
Yesterday something strange heppand with my Blackstone, without to do anything i just decide to see the time and when i turn on the device was totaly Freeze not reacting on any touch, im using the ROM from my signature from Mounth without any problem. So i was thinking that maybe its from the ROM what i did is Soft Reset few times But this does not help.. the device fully load But the screen is not responsive also the hardware buttons do not vibrate?!!? when i press them they do not react ot anything.
After i saw that the SR not helping i do a Hard Reset and when the device whole load the ROM and preparing for 1st time use i was not able to Calibrate the screen.. the strange thing is that the display react on touch because when im taping in the corners the crozz move and when i do all the steps just start from the begining all the time and i cannot pass this step.
After i saw that this do not help me alot i decide to Flash so i put Manualy the device in Bootloader mode and via PC methoud i flash a Brand new ROM, when the ROM fully load and im going again to the Align Screen i have again the same problem the procedure start over and over and i cannot do anything.
1st i was thinking that something heppand with my Display but i didn`t do anything with the device i mean drop it or damage it somehow.. this heppand like the device is at the table at home and few minutes Befor i speak on that Phone. On the same time Im sure the display react on touch even wrong... because when im pressing the X on the calibration screen is move and befor to do Hard Reset when i was with the ROM from my signature.. and restart few times.. when the phone Load a POP UP of notification appear and the strange things was that i was able to scroll it up and down with fingers so for this reason i was thinking is a Problem ROM and need to HR or FLasdh diferent ROM. The notification Pop Up that appear when you click the Taskbar somewhere you know that you cannot slide it because its static.. so how this heppand i dont know.
PLEASE IF YOU HAVE ANY IDEA what i need to do let me know this heppand for 1st time and i never hear for soooo weird Blackstone.
THank you in advance
P.S Today im 22 November im going to Repair Service here because my device still have One Mounth Warranty left so maybe im lucky or no will see that leter.. i post this because to let you know that its not necassery to drop or damage your device the Display (Digitizer) to Stop working.. in my sutuation the device was static on the table i never drop it and use it 20 minutes befor the display to die i make a call so im using this device from 23 Mounths and i think that just the Display Die itself.. and to be more corect the display still work and show everything but the digitizer DIE so have that on mind

I do now Task29 and re flash again the same problem its like the display reacting on touch but not corect... i think its something serious and i will need new Digitazer or Display or Both?!
Also Reverting Back to stock SPL and ROM do not help..
I think im for Repair Service
Thank you

tsalta said:
I do now Task29 and re flash again the same problem its like the display reacting on touch but not correct... i think its something serious and i will need new Digitizer or Display or Both?!
Also Reverting Back to stock SPL and ROM do not help..
I think im for Repair Service
Thank you
Click to expand...
Click to collapse
i still don't understand how the f*** does this fin into ROM development
but anyway it also happened to me,first the digitizer went a bit crazy,then it went completely crazy and than i replaced it with a new one
i did it by myself...it can easily be done if you have any hand skills and can hold a screwdriver
but be really careful with placing the new digitizer over the screen because any irregularity may cause dust to later get in between the two
digitizer is less than 20usd i believe...
lcd+digitizer are 60+ if i remember correctly
if you decide yourself for lcd+digitizer first check if those are already sealed to each other,because if not,you will have the same situation as if you ordered the digitizer only...but with 40+ usd wasted in vain
also be extra extra extra careful while removing old digitizer from the lcd
cheers

If you are stack in the align screen, try first to create a summy file named "welcome.not" and put it in the root of your storage card. This will allow you to go through ROM setup without align. Then check to see if the screen is responding and if not then you most probably need to do what farukb said above.

MOD EDIT - Moved to General discussion as not related to rom development

stathis95194 said:
If you are stack in the align screen, try first to create a summy file named "welcome.not" and put it in the root of your storage card. This will allow you to go through ROM setup without align.
Click to expand...
Click to collapse
In my case, the SD card was corrupted and in the next 3-4 days the touch screen is not responding either... I should note that in my case, I followed the advice by Stathis and created a "welcome.not" dummy file in the root of the phone's memory, so it skipped the screen alignment procedure. Unfortunately the screen is responding so I will have to take it to the service center in order to have it checked, in case it is still under warranty (I have bought it 2nd hand).
Otherwise, I will have to order a new screen and try to install it myself. Wish me luck!

Same here, i have some kind of smudge, like oil spill, on the screen. i thought of buying just the digitizer but as i disassembled it, found the digitizer and the display are a set, so don't bother buying just one of the parts.
@tsalta - since you're from BG, check this http://gsm-world.biz/index.php?main_page=product_info&products_id=2630

I successfully repair digitizer on my blackstone! It is hard work but its wotrh it.
Now I have to repair some more HDs. But its strange that all of a sudden all of the HDs I know broke dow in a period of one month... mine broke down at the end of october.

Related

Urgent help required (touch screen problem)

i have a mda vario 2 ( hermes) i've been installed a rom called hermes_wwe_3.62 Malina2d now phone boots up fine but the touch screen dose not work at all ! can anyone help ? .
To get pass the alignment screen i had to create a file on storage card " welcome.not" and that got me pass alignment screen.
now i am a newbie so please all the help would be appreciated i did have a look for file called touch.dll to replace it but could find one. ( as i read somewhere that might be the problem.
my ipl -1.04 & spl-2.10.01ipro
i really don't know what to do i have tried to re flash the rom no luck there.
all the hardware buttons work fine.
Not sure about that one. Why not post the question in the thread from where you got the rom? That name doesn't ring a bell.
If not try flashing the stock shipped rom, or the at&t stripped to see if the issue goes away. If it does go away, then don't use that rom.
cant really remember where i got the rom from as i the phone is my little sisters. do you have a link for the rom you suggested
My sig has the stripped rom, and the shipped at&t roms. You can also find some programs and my roms there too.
And to be safe make sure that hardspl is installed.
If that doesn't fix it, there might be a hardware issue.
cheers for your help. i am going to download one of your roms and pray that might resolve the issue . what the latest hardspl ? i thought 2.10 was the latest ? how do i tell what is the on i have installed on the phone ? Hardspl and spl are they the same thing ?
If you flash one of mine, flash the at&t rom first, that will straighten out any issues with the memory.
if you have 2.10olipro, your all set! spl (or hardspl) is the bootloader.
no luck still having issue with the touch screen wont wont work.
the touch screen used to work fine before. all this it just became very laggy so i decided to upgrade the rom , i went to thru a few roms.
any other idea ?
i must say i do love your rom everything is set out all nice and neatly shame the touch isn't working.
Thanks for the compliment on the rom!
Sounds like it has some kind of hardware issue. If your inclined to take it apart carefully (I haven't taken mine apart yet), you might be able to check all of the connections, and for dirt or anything that might be the issue.
I believe there are disassemble instructions on the wiki.
Maybe someone with more experience in taking the phone apart can chime in.
touchscreen issue
i m having the stupid touchscreen issue i have tried everything ( including disassembly and removing gasket but it still does not calibrate
starting to hate that phone
Sounds like Digitizer could be dead.... Need to replace the LCD and Digitizer if thats the case.
The trouble with this is there are a few different things that could be causing this and just replacing the LCD might not fix it.
Sounds like it could be though. If you are having trouble, DON'T do a hard reset until you have installed an app called "remote screen alignment", freeware off the net. It copies the alignment info to the PC so you can do a quick alignment using the PC instead of the buggered screen. Otherwise you'll be going in circles for ever without being able to get into the today screen.
Cheers...
actually i have hard reset the device
the trick is to put a file called welcome.not on memory card to skip first time alignment
i'll change screen and see if it fixes itself later
i ll use the phone as it is till then
new lcd
i changed the lcd it worked flawlessly for 3 weeks then bang! the bottom half of the lcd stop to work
i think that the ribbon on the lcd got damaged when i installed it on the hermes the fact that it needs to be turned 360 degrees during assembly cause the problem any thoughts from you guys????

htc hd broken display

I'm very disappointed, I'm having problems again with my htc hd. At first it blocked and it wouldn't want to turn on. I sent it back twice under warranty with the same problem and in the end they replaced the motherboard.
I thought that now that practicly i have a new phone i won't have any problems with it. But surprise! The display just got crazy. When i touch the screen in a spot it activates in a completely different spot. It's the same thing on the entire screen. Check out the video.
Anybody had this problem? Oh, by the way the phone didn't managed to fall from somewhere, or get hit by something or anything else.
PS: Next step: htc snap. No touch, no worries. I hope so.
shobo said:
I'm very disappointed, I'm having problems again with my htc hd. At first it blocked and it wouldn't want to turn on. I sent it back twice under warranty with the same problem and in the end they replaced the motherboard.
I thought that now that practicly i have a new phone i won't have any problems with it. But surprise! The display just got crazy. When i touch the screen in a spot it activates in a completely different spot. It's the same thing on the entire screen. Check out the video.
Anybody had this problem? Oh, by the way the phone didn't managed to fall from somewhere, or get hit by something or anything else.
PS: Next step: htc snap. No touch, no worries. I hope so.
Click to expand...
Click to collapse
Could be that your screen alignment is not setup properly. Have you tried setting this up?
had EXACTLY the same issue. left my touch for an hour and when I cam back to it it was like that.
I sent it back to HTC and the first time they cancelled my warrenty because it had "illegal" software on it. I had Hardspl on there, nothing else.so when got it back I returned it to its origanol configuration and sent it back again. Its interesting you got a new motherboard in yours as they claimed that was the fault in mine and told me it was BER (beyond economical repair)
I am not going to accept their bull%$$^ and if it comes back again without repair i shall resend it again & again (cost me nothing) until either Carphone Warehouse replace it under warranty or HTC fix it under warranty. My phone was less tha 2 months old and NEVER been dropped or mishandled. It was in pristine condition
Simon
alchopop said:
had EXACTLY the same issue. left my touch for an hour and when I cam back to it it was like that.
I sent it back to HTC and the first time they cancelled my warrenty because it had "illegal" software on it. I had Hardspl on there, nothing else.so when got it back I returned it to its origanol configuration and sent it back again. Its interesting you got a new motherboard in yours as they claimed that was the fault in mine and told me it was BER (beyond economical repair)
I am not going to accept their bull%$$^ and if it comes back again without repair i shall resend it again & again (cost me nothing) until either Carphone Warehouse replace it under warranty or HTC fix it under warranty. My phone was less tha 2 months old and NEVER been dropped or mishandled. It was in pristine condition
Simon
Click to expand...
Click to collapse
If you have removed everything illegal from phone, i.e. returned phone to original SPL and rom and then returned phone under warranty, they are obliged to fix it or send a replacement under warranty as your phone is only 2 months old. If they fail to comply I would threaten them with Standards agencies and Watchdog.
Let me know how you get on.
Fallen Spartan said:
Could be that your screen alignment is not setup properly. Have you tried setting this up?
Click to expand...
Click to collapse
Thanks for the reply. The problem is that i can't get there. Is way to down and i practicly can't click it.
Is there any other way to get to screen alignment?
shobo said:
Thanks for the reply. The problem is that i can't get there. Is way to down and i practicly can't click it.
Is there any other way to get to screen alignment?
Click to expand...
Click to collapse
Couple ways:
1. Manual way by navigating to Start > Settings > System > Screen
2. By performing a hard reset. After you have performed a hard reset and rebooted device you should be prompted with a setup screen allowing you to align screen and then enter date/time.
Have you tried performing a hard reset?
Fallen Spartan said:
Have you tried performing a hard reset?
Click to expand...
Click to collapse
I just did. Unfortunatelly the problem hasn't been fixed. The display isn't working good at all.
I guess i have nothing to do but to send it back under warranty again.
shobo said:
I just did. Unfortunatelly the problem hasn't been fixed. The display isn't working good at all.
I guess i have nothing to do but to send it back under warranty again.
Click to expand...
Click to collapse
After your hard reset were you not able to screen align?
I had the same issue. Without any impact or misuse the screen started becoming misaligned. Re-aligning the screen would only work for a short time before it again went crazy - it gradually got worse until the phone was completely unusable.
It turned out to be hardware fault with the touch overlay. I sent it back and HTC repaired it under warranty.
Having searched a lot around the web, I think this is a fairly common fault.
The tricky part was doing anything with the phone when the screen doesn't work. e.g. removing the "illegal" software - hardspl and the cooked ROM. In the end I used some software called "EveryWAN remote support". This is free software that lets you operate the phone through your PC. You could try using this to get to the align screen. Good luck.
alchopop said:
had EXACTLY the same issue. left my touch for an hour and when I cam back to it it was like that.
I sent it back to HTC and the first time they cancelled my warrenty because it had "illegal" software on it. I had Hardspl on there, nothing else.so when got it back I returned it to its origanol configuration and sent it back again. Its interesting you got a new motherboard in yours as they claimed that was the fault in mine and told me it was BER (beyond economical repair)
I am not going to accept their bull%$$^ and if it comes back again without repair i shall resend it again & again (cost me nothing) until either Carphone Warehouse replace it under warranty or HTC fix it under warranty. My phone was less tha 2 months old and NEVER been dropped or mishandled. It was in pristine condition
Simon
Click to expand...
Click to collapse
Update:
I sent it back again via CPW and they put a note on my file that although the software may have been "illegal" there is no way it could have caused the fault to the phone, I also restored it back to the origonal configuration so they could see it was a fault on the phone itself and not software.
Well, to cut a long story short HTC have accepted responsibilty and givenme an exchange unit and reintated my warranty so I am happy as Larry.
All I can say id dont give up on getting satidfaction out of HTC. in my opinion they have a duty of care to us as customers even if we put "illegal" software on our phone.
Simon
Fallen Spartan said:
Couple ways:
1. Manual way by navigating to Start > Settings > System > Screen
2. By performing a hard reset. After you have performed a hard reset and rebooted device you should be prompted with a setup screen allowing you to align screen and then enter date/time.
Click to expand...
Click to collapse
3. pressing "VolumeUP" and "VolumeDOWN" and "Touching the screen" all at the same time -- gets you to align screen.
ABOUT THE SCREEN PROBLEM:
judging by the problem you have it might be that some of your digitizer wires arent working (broken or not having a proper contact) -- if the problem started immediately after you got your HD back from service, - then it might be that the guys there broke a wire of digitizer or didnt attach the wires to its connector-- Digitizer has 4 wires who connect to device (if only 3 or less wires work-- incorrect screen response and no way to align it) .... (sory for the english but I dont know all the names of the stuff i wish to mention )
I suggest you to take it to service and explain them the problem and say that it might be the wires of digitizer , because of the last service!
Good Luck!
oh and HTC Snap aint worth it- HD is best!!! you just had a bad model, which is one of thousands(you may consider yourself as a chosen one )
My display just stopped working. Completely. They changed the whole front part at warranty and now it works way faster while browsing it. It took 15 days to replace the part. Unfortunately I have other issues with the phone but I don't want to be off topic here.
SneakyR said:
My display just stopped working. Completely. They changed the whole front part at warranty and now it works way faster while browsing it. It took 15 days to replace the part. Unfortunately I have other issues with the phone but I don't want to be off topic here.
Click to expand...
Click to collapse
I RMA mine due to black screen. After they returned the darn phone (after changing the bezel and motherboard - you would think it is as good as a new phone), Wifi and Bluetooth does not work. Gonna stick right beside the router or bluetooth set to detect...
I am going to condemn HTC soon....
Hello all! i have the same problems with the screen! i align it and shortly it goes crazy! i noticed that after i flashed the energyrom with build 28011 but i dont think there is the problem..
Kristaps-K9-Lv said:
3. pressing "VolumeUP" and "VolumeDOWN" and "Touching the screen" all at the same time -- gets you to align screen.
Click to expand...
Click to collapse
Thanks, forgot that one
I have this problem, it was just this week - christmas day onwards. It's random as to the problem being there.
Bought the HD from mobiles.co.uk without cancelling the insurance.
it will always work again for a short period if I manage to get to the align screen config.
I'm running the stock rom (never flashed)
I have done some TF3D changes. (background, icons, etc.)
It can randomly decide to work again, and then randomly not work.
found out the volumer control and tap screen shortcut to the align screen config, so that should help me get it back quicker.
It's like the lower down the screen I tap, the further away it is from what actually sows on the screen. the call home back end buttons dont work when it is not aligned.
I'm in the UK and the date of the insurance letter is 15th June 2009 on an 18 month contract with O2
What should I do?
It happens more often now, and is getting annoying.
it can end up lower down the screen to now be out either above or below it
I really need help with it.
I ended up ringing the landline phone, and possibly (almost certainly) waking up people in the house struggling to turn it off.
A solution is needed pronto.
It can go wrong within seconds of doing the alignment thing
RickDawson said:
It happens more often now, and is getting annoying.
it can end up lower down the screen to now be out either above or below it
I really need help with it.
I ended up ringing the landline phone, and possibly (almost certainly) waking up people in the house struggling to turn it off.
A solution is needed pronto.
It can go wrong within seconds of doing the alignment thing
Click to expand...
Click to collapse
i have same issue. texting is a pain in the ass now . the sreen seems to shift up by 2cm or something, very annoying.
i tried realigned the screen like 20 times, saw bit improvement but still not the same. maybe bring to shop for screen replacement.
LCD Blank
Sorry, it's my first, I have a problem with my HTC Touch HD LCD, I used it as modem but suddenly it's off and I have no Picture in my Display, the Machine is Okey I think, I have tried this morning, it can receive a phone in...
anyone know what i should do with it?
Thanks

Help! my Touch HD stopped working!! Need your help!

Hi everyone,
Since yesterday my touch hd stopped working! It seems like the touchschreen is not working anymore. Only the power en volume buttons are working.
Because of this I tried to do a hard reset which resulted in the same problem. Now I'm stucked on the align screen. If I press really really hard I can align 3 corners of the 4 on the screen, so I can't get further to the next step.
Im currently in a hot hot Australia which might be the reason for all this. If you have a good look at the screen while turning it horizontally, you can see that one part has weird colours/reflection.
So what do you think? Can I buy a new screen and solve the problem or is there more going on?
Can I have warranty? The device is not having the stock rom on it. Can I maybe control the device and install the stock rom on it using a program on a pc or so?
Aaaaaaany help would be so appreciated! Im using the device as tomtom GPS as well, which I really need to travel to Melbourne next week. So I kinda need your help/advise cause I'm a bit in a hurry....
Thank you very much anyways!
Pauwel
Hi
Do a search on "newton rings" which I believe is the weird color / reflection problem.
As an aside when I knew I was getting a replacement I saw a post that suggested putting the phone in freezer for 10 minutes or so !
I did then wrapped it in tissue to absorb the condensation and it worked !!
r
Andrew
Plenty of threads on Newton rings if you search the General Forum like this one.
If its not Newton ring I you want to get past alignment, one method is to skip or bypass the alignment process altogether. Some Chefs do this already, namely Dutty, to among other things speed up the set up process.
How to do it: there are a couple of ways you can find in the forum, however, one way is to create a blank text file called, welcome.not, instead of welcome.not.txt, and place it in the root of your storage card. Next, flash a new rom or hard reset and you're done. It's up to you whether you leave your SD in during flash. I do not. If you do not, after the rom flash, stick your SD in and hard reset. If all goes to plan, the "welcome" phase will be bypassed, any you will not be prompted to align the screen or set the date, location, time etc. If for some reason it does not, go into the root of your SD and manually with your stylus or via activesync on your desktop create a new blank file in there and name it welcome.not. That actually worked for me. If it works then leave it in the root of your SD and it will allow the bypass with each new flash or hard reset.
The screen coordinates should load automatically after the bypass. If for any reason you need them, here are the Blackstone alignment coordinates from HKLM/Hardware/Devicemap/Touch/ Calibrationdata:
511,542 183,881 183,198 834,197 883,880.
Had that problem and you need a new ditigiter. Only problem is you will most likely break the screen replacing the ditigizer. So, the only fix is a new LCD screen and digitizer. You can get them from ebay. I did it and it was pretty easy, just take your time and get the videos and manuals people have posted on here. Good luck.

Touch hd major problem with the screen

OK, here what's the deal: a few days ago I cracked the screen, so I bought a new one and replaced it. BUT, now the phone does not recognize it and the screen doesn't turn on at all. The phone boots and it's working fine, I can recieve calls normaly, but the screen is dead. ALSO, the volume keys stoped functioning...
Any ideas please? I'm getting kinda desperate here...
Tnx
You probably messed up somwhere in your wiring. Open it back up and make sure everything is intact. Check out some guides online to make sure everything is in the proper place.
Allready done that, everything is in place...I do have a cooked ROM thought I can't remember which since my screen is not working, obiveously...Could it be tha I nedd to switch back an original ROM for it to be able to recognize the new hardware??? And is there an app that would allow me to monitor phones activity over PC???
No, A cooked rom wont affect a screen replacement in anyway.
I repaired mine while KWBR's Topix 6.5 was on the handset, infact Ive never had this handset on a stock rom, so it wont make a difference or help you.
Did you buy your Screen and Digitizer factory pre-assembled, the small price difference compared to buying the part standalone is worth every cent in preventing these sorts of after repair problems.

[Q] HTC HD2 keeps rebooting after loading up to android - after screen repair.

Sorry if this is in the wrong section or somthing, i dont know how to use this site
just before last Christmas 2010, i bought a HTC HD2 off eBay for £200.
it comes with windows mobile 6.5 but like many other HD2 owners, i put an android on. Anyway, everything was working perfect, but last week i dropped my phone on a gravel path and all the screen cracked. Luckily, it was just the glass that cracked, and not the actual LCD...so the actual touch screen still worked as well as the rest of the phone.
i continued using my phone for a while, whilst the screen was cracked as the rest of the phone was working perfectly, then my mum found a repair company that will fix it for me online - htcphonerepairscouk
so i paid £70 for the new digitizer and screen and sent my phone off.
I got it back in the post about half an hour ago and every time i start android up it waits for about 20 seconds and it just restarts, and goes on forever no matter what. its nothing to do with the OS as i tried hard and soft reboots and trying a different rom. i called them yesterday and they told me that it was the motherboard that broke and it would cost more than the actual phone to repair the motherboard. they obviously messed it up when fitting the new screen as it was working perfectly with MIUI android before i sent it of (despite the cracked screen)
what do i do as its their fault my phone wont work now? it definitely worked before i sent it. and is there a way to fix it? thanks so much!
check teh battery pins carefully, especially teh middle one. they bend easily and cause rebooting part way through the boot sequence.
did u try booting while on the charger? that works for me sometimes when it restarts
Sadly it may well be linked to dropping it, if it was hard enough to crack the screen its hard emough to damage the board as well, I suspect its going to be expensive if you follow it through
Help phone restarting every couple seconds after installation of 2.3.7
hello i am unsure if i am in the right section to ask for help but considering i cant post anything yet i thought this section would be a great place.I recently put android 2.3.7 on my phone tytung...it reads under settings kernel version:[email protected]#130......build is gwk74(nexushd2-gingerbread v3.2a nand) It just recently started starting over and sometimes it cuts off and i have to push the power button for it to come back on other times it does a soft reset.I am out of options and i want to remove this android off of my phone.(if possible) Can someone please help me to understand if this is a ongoing problem with all htc hd2 with nand android or if i should just install another android rom..;(

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