Very angry. - Atrix 4G General

Today I went to the At&T store because my GPS worked as well as my Captivates: it didn't work.
My 3.5G Mobile Data would connect also.
They gave me a new phone and I tested it in the store and both problems still existed. Except now the phone is very glitchy and extremly laggy. (Just like the Captivate)
I tell them about this and they say there's nothing they can do, and to call 611.
I call and talk to some random guy who can't even understand what my problems are, so that didn't help.
Where do I go now? I figure I'll go and get another phone tomorrow. But what really makes me mad is that the display model was great, GPS was instant.

Oh and also I just did a factory data reset on my Captivate that I'm supposed to sell at 1:00 tomorrow. And it gets stuck at the Cognition book screen. Please help, this is almost more urgent that my stupid Atrix because I need to sell this phone.

Tennis11 said:
Oh and also I just did a factory data reset on my Captivate that I'm supposed to sell at 1:00 tomorrow. And it gets stuck at the Cognition book screen. Please help, this is almost more urgent that my stupid Atrix because I need to sell this phone.
Click to expand...
Click to collapse
Man this pisses me off so much more than my stupid Atrix not working.
Please help!

Atrix 4G having GPS problem? Wow I'm surprised!
Mine is instant GPS lock and a lot faster than Captivate and even faster than my iPhone!
The only problem is the LCD screen color distortion
I guess you have checked the Use wireless networks under Location & Security Settings right?
For captivate, please have a clear sky.

squarejp said:
Atrix 4G having GPS problem? Wow I'm surprised!
Mine is instant GPS lock and a lot faster than Captivate and even faster than my iPhone!
The only problem is the LCD screen color distortion
I guess you have checked the Use wireless networks under Location & Security Settings right?
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Click to collapse
yeah I have both checked. And the display unit was really fast too..
I hated how they treated me in the store. I still had a defective unit and they essentially kicked me out.

Tennis11 said:
yeah I have both checked. And the display unit was really fast too..
I hated how they treated me in the store. I still had a defective unit and they essentially kicked me out.
Click to expand...
Click to collapse
Try another cooperate AT&T store to do the Atrix Exchange. So far i'm still debating if i should keep my Atrix or get iPad 2......

Fixed the Craptivate with Odin, it's ready to sell now.
What to do about Atrix? I'd rather have the first one I got because at least it wasn't all glitchty.

I got an Atrix on 2/22 and two weeks later it wouldn't boot or charge so I swapped it. GPS was instant and reliable on the first one. The replacement would never start Google Navigation and or maps although I never tested the GPS by itself, outside of an app. Downloading a new copy of Google Maps on the newer phone and it started working instantly. The display phone was also perfect: two sales guys had phones with no working GPS, and they d/l'ed the new Maps from Marketplace and it fixed their phones, too. Let me know if it fixes your phone or not.

Yeah on the first phone I had the last version of Maps, as of yesterday.

Another reason why I'm mad is because I spent this whole time setting up my phone... because I couldn't use titanium backup because I'm not rooted...

Tennis11 said:
Another reason why I'm mad is because I spent this whole time setting up my phone... because I couldn't use titanium backup because I'm not rooted...
Click to expand...
Click to collapse
Maybe if you stop being angry, you might get some service. Customer service workers are people too and nothing is their faults. Don't treat them like **** and they'll actually do something to help you.
Aside from that, install launcher pro and turn your phone off and on a few times. It'll speed up. Mine was real laggy for a few hours till I swamped it with apps and whatnot.
As for TiBup, root your phone then use it, or use app brain like a normal person and skip all the h4X0r work. Of course install all your non-paid for non-free apps from SD...

I'm always friendly with the employees. They weren't too friendly with me so I'm going to a different store tomorrow.

Tennis11 said:
I'm always friendly with the employees. They weren't too friendly with me so I'm going to a different store tomorrow.
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Click to collapse
Find one that has a service center attached to it. They have techs you can talk to, not just the pretty faces(not always pretty) they put out there to sell.

Pretty sure we don't have any of those in my area. Would I just do a Maps search for AT&T service?

Tennis11 said:
Pretty sure we don't have any of those in my area. Would I just do a Maps search for AT&T service?
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Click to collapse
sadly not, I had to look at all the local stores on google maps with satellite view...
http://maps.google.com/maps?f=q&sou...612,-111.890125&spn=0.00198,0.002779&t=h&z=19
They are very large.

Related

God I hate my HD2

I'm sorry if theres been a million of these posts but i seriously regret buying one and now its too late to send it back because its taken me over a month to realise how bad it really is.
Now dont get me wrong, its an amazing piece of kit but its horribly let down by terrible software.
Main features rarely work, Everyone is aware of the LAGGY text problem the terrible text input software, the fact that it loses data connection all the time and has to be restarted to work again, When i come out of standby alot it doesn't work and the buttons light up and i have to take the battery out.
The phone is unresponsive and laggy alot to name but a few.
Its driving me insane, i want to get rid of it but i cant, i'd sell it on but my girlfriend dropped it and scratched it devaluing it and TBH, i'd feel bad selling it to someone knowing how bad it is.
send it back to htc for repair. that **** don't happen with mine!!!!
beyondthought said:
send it back to htc for repair. that **** don't happen with mine!!!!
Click to expand...
Click to collapse
indeed, only had mine around a fortnight but i havent had any real issues with the phone...not even the camera bugs that were supposed to be wrong with it...all my texts go through straight away same with emails n what not
think these devices are very hit n miss you either get a decent one or a sucky one
appears you got the latter, send it to htc, tell them you want a working version of the phone!
Yeah, send it back to HTC for servicing, it sounds like a **** batch
Tell me this, did you get your phone expecting the best thing ever, and it sort of was until these problems came about but you thought you would hold out for a fix/fixes. Still waiting out you lost your patience and want something that simply WORKS?
I'd agree with what people are saying, sending it back because really, it shouldn't be so unusable. Give them a sharp angry tone, it might quicken up the fixes release for the rest of us!
Megacamz said:
my girlfriend dropped it
Click to expand...
Click to collapse
Mmm, I wonder what the problem could be?
paulking said:
indeed, only had mine around a fortnight but i havent had any real issues with the phone...not even the camera bugs that were supposed to be wrong with it...all my texts go through straight away same with emails n what not
think these devices are very hit n miss you either get a decent one or a sucky one
appears you got the latter, send it to htc, tell them you want a working version of the phone!
Click to expand...
Click to collapse
just as i post this i try sending a text to another phone 5 inches from the hd2 and 20 minutes later...no message DOH!
paulking said:
just as i post this i try sending a text to another phone 5 inches from the hd2 and 20 minutes later...no message DOH!
Click to expand...
Click to collapse
lol - that could have been any number of things, couldn't it. The least likely is your phone!
Anyway, you do know that it doesn't send the text directly to the phone don't you? It doesn't mean it'll get there quicker if they're right next to each other
Megacamz said:
the fact that it loses data connection all the time and has to be restarted to work again
Click to expand...
Click to collapse
Like most of the people here I have not had a single problem with the device. I did however have to loosing connection but that was easily fixed because of a discrepancy between what the htc wizard set up as my internet connection and that which it really was. I'm on the dutch KPN network and instead of the portal being "portalmmm.nl" it should be "internet". No problem since.
Megacamz said:
Now dont get me wrong, its an amazing piece of kit but its horribly let down by terrible software.
Click to expand...
Click to collapse
my thoughts exactly !!!
snipey said:
Like most of the people here I have not had a single problem with the device.
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Click to collapse
me either... these threads are seriously getting old quite quickly.
johncmolyneux said:
lol - that could have been any number of things, couldn't it. The least likely is your phone!
Anyway, you do know that it doesn't send the text directly to the phone don't you? It doesn't mean it'll get there quicker if they're right next to each other
Click to expand...
Click to collapse
yeah, i know, would expect an sms to be sent within 20minutes though!
was saying they're right next to eachother so i wasnt waiting for a reply from someone i would know exactly when the text came through.
i sent a text to my boss yesterday and i havent been sacked so im guess ing that one didnt go through either
Yeah well, When i say she dropped it, it was from 2ft and the phone would have been fine normally but it hit a stone with scratched it.
I had these problems before anyhow and i was waiting as someone said...for updates to fix it, there have been many updates with no fixes and any fixes i do get are user created ones!
I had an Iphone previously which worked fine and was a bit slow at times i didnt expect the HD2 to be the best thing ever but i expected it to be quicker than my iPhone, i couldnt foresee the problems the HD2 would have as ive had HTC's in the past with no problems and i rate the company very highly.
I'm just so dissapointed.
I got the mobile through Mobilephones direct with T-mobile contract, who do i get in contact with? Mobilephones direct? T-mobile or HTC?
paulking said:
yeah, i know, would expect an sms to be sent within 20minutes though!
was saying they're right next to eachother so i wasnt waiting for a reply from someone i would know exactly when the text came through.
Click to expand...
Click to collapse
I was just pulling your leg mate
Megacamz said:
Yeah well, When i say she dropped it, it was from 2ft and the phone would have been fine normally but it hit a stone with scratched it.
I had these problems before anyhow and i was waiting as someone said...for updates to fix it, there have been many updates with no fixes and any fixes i do get are user created ones!
I had an Iphone previously which worked fine and was a bit slow at times i didnt expect the HD2 to be the best thing ever but i expected it to be quicker than my iPhone, i couldnt foresee the problems the HD2 would have as ive had HTC's in the past with no problems and i rate the company very highly.
I'm just so dissapointed.
I got the mobile through Mobilephones direct with T-mobile contract, who do i get in contact with? Mobilephones direct? T-mobile or HTC?
Click to expand...
Click to collapse
htc most likely. the other won't do much after a month
Wow, I read about these experiences that people have and feel very lucky to have a rock solid HD2 in my hands...
To the OP: I presume you've hard reset the phone/installed newer ROMS?
NZtechfreak said:
Wow, I read about these experiences that people have and feel very lucky to have a rock solid HD2 in my hands...
To the OP: I presume you've hard reset the phone/installed newer ROMS?
Click to expand...
Click to collapse
Yeah man, factory reset's, updated the rom, tried all versions and still get same problems.
I'm another person who's had no problem with the device - and I am quite demanding. I have not made any changes to the device as delivered other than registry tweaks. I did run the HTC official quick-fixes, found they caused chaos and assiduously removed them all. All the software I've installed has been well-tried commercial stuff.
The only unusual thing I have to do is to disconnect data services before I go to bed, otherwise it won't sync with MyPhone...
i experience kinda the same problems, laggy texting or even no texting at all until restart, data connection dropping and again needing restart...
but still most of the times it works great, better than any previous phone i had. despite these little annoyances i still say i love my hd2 and wouldnt trade it for any iToy.
hd2 issue..tg01
i have the tg01 and i love it..i was having issue with the phone as well and discovered that if you install certain programs to the sd card it makes the phone laggy..and have to reboot....i had the spb shell 3.5 and i installed it on the sd card and it was laggy and the 3d accelerator didnt work..so i uninstalled and installed it on the phone and ...now the phone is very stable..havent had any issue...food for thought...

Goodbye Galaxy S

I have finally sold my galaxy s i9000 today....
After about 3 weeks of using the device and having all the problems with the phone i decided to sell it.... although the decision was an easy one because it was easy to sell the phone at a profit since actually there are high demand for the phone and limited supply.... i guess most people still dont know about all the problems that this phone has.....
at my age, 36, i dont wish to spend too much time trying to fix the phone like applying rom, fixes, firmware etc.... i just want a smartphone that works well out of the box....
so after so many problems i experience using the phone i decided to sell it....
problems i faced:
- GPS very inaccurate and sometimes cannot lock signals and shows me in different country.... not to mention it cannot track continuously....
- Phone hangs when i am in a conversation and another caller comes in....
- quite frequent lags that sometimes can only be fixed by restarting the phone
- email apps takes long time to load the contents
- GSM signal quite erratic, phone must be held certain way to avoid drop in signals.... just like iphone 4 but maybe not as severe.... i am not sure....but it bothers me because i can see the signal dropping 2-3 bars when i hold it certain way
-keyboard which i just cannot get accustomed to, i dont know if its a problem of the touch screen sensor which is not precised or because of the size of the device that is a bit too wide....but the bottom line is that i find myself making lots of typing mistakes when using it one handedly
- overall samsung touchwiz quirks and the widgets are not to my liking....
- firmware fix update for my asia pacific region doesnt seem to come along fast enough... i only see one update which is the one thats giving me all the problems mentioned above..... but i see the european firmware gets update very frequently.....this makes me mad.... but the bad thing is that even the european updates seems to be still having most of the problems, especially the gps problem....
so after thinking thinking thinking... i sold it.... and i sold it after only 30 minutes of posting my advertisement in internet....
i just thought i'd share my experience......
youre the first people who dissapoint about this phone AFAIK
so how much did u sell this phone?just wanna know
I don't have any of those problems, neither do a lot of other people. Still on the stock ROM, no tweeking, nothing.
You should have asked for a replacement phone first before getting rid of it. By the looks of it there's a dodgy batch of them.
strange thing is we all want the best but its never good enough, I mean if any phone comes out and all is great people still want more and ways to better it, its human nature I guess and yes its a pain now and then but the strange thing is there is also a joy/kick out of things like roms, to get these small/big changes and play around with them, its true we can all say that it should come out and be 100% of what people paid for but......well never going to happen, and where would the fun be if it did lol
GPS I see people on about this, where I live it (north uk)tracks me from 20 meters to 2 meters (down to speed)
Tachikoma_kun said:
I don't have any of those problems, neither do a lot of other people. Still on the stock ROM, no tweeking, nothing.
You should have asked for a replacement phone first before getting rid of it. By the looks of it there's a dodgy batch of them.
Click to expand...
Click to collapse
Are you saying you never experience *ANY* lag on your phone? This sounds very strange to me, as the lag problems seem to be an inherent problem of the phone's hardware/software architecture. I can hardly believe what you are saying, or maybe you have just not used your phone intensively enough. Otherwise me and a LOT of other GS users can get ready to return their phones for a replacement.
I can understand your frustration, widjaja. The lags are very annoying, and I myself have encountered times where I got an incoming call which I simply could not answer because the phone was too busy loading the friggin' call interface. It is however clear that Samsung themselves will come with an official fix for this, and in the meantime we have the homebrew fixes. For me, this is enough reason to stick with this phone until it is fully ridded of its problems. After all, apart from the buggy annoyances, it is the most powerful Android phone out there.
widjaja74_us said:
I have finally sold my galaxy s i9000 today....
After about 3 weeks of using the device and having all the problems with the phone i decided to sell it.... although the decision was an easy one because it was easy to sell the phone at a profit since actually there are high demand for the phone and limited supply.... i guess most people still dont know about all the problems that this phone has.....
Click to expand...
Click to collapse
hey there, sorry to hear that!
this isn't meant as a response but more as a general comment on the issues you faced to compare the asian/european version (i've got the european version).
DISCLAIMER: i'm talking about my device. chime in if your experience differs from mine!
widjaja74_us said:
at my age, 36, i dont wish to spend too much time trying to fix the phone like applying rom, fixes, firmware etc.... i just want a smartphone that works well out of the box....
so after so many problems i experience using the phone i decided to sell it....
Click to expand...
Click to collapse
i hear you. although i don't get what your age has got to do with your phone but still you're right. time spent fixing things which should work out of the box is lost time. period.
widjaja74_us said:
problems i faced:
- GPS very inaccurate and sometimes cannot lock signals and shows me in different country.... not to mention it cannot track continuously....
Click to expand...
Click to collapse
my fix is immediately and as accurate as it can get with a civilian phone.
talked about the asian region gps issue with a friend yesterday and we suspected it might be something about gps being dimmed near north korea for military reasons but i guess that was just us crazy talking.
widjaja74_us said:
- Phone hangs when i am in a conversation and another caller comes in....
Click to expand...
Click to collapse
no hangs with concurrent calls whatsoever
widjaja74_us said:
- quite frequent lags that sometimes can only be fixed by restarting the phone
Click to expand...
Click to collapse
besides the lag already being discussed in another thread, i don't experience frequent lags. and even this so called lag is just a minor annoyance when compared to the performance of other android-devices or the iphone-series (at least the couple devices i got ahold of in the last years).
widjaja74_us said:
- email apps takes long time to load the contents
Click to expand...
Click to collapse
email app loading in a split second over hier (stock & gmail)
widjaja74_us said:
- GSM signal quite erratic, phone must be held certain way to avoid drop in signals.... just like iphone 4 but maybe not as severe.... i am not sure....but it bothers me because i can see the signal dropping 2-3 bars when i hold it certain way
Click to expand...
Click to collapse
i can hold my phone any way i want and have the same reception as other phones in the same area (elevator = little to no reception, top of building = great reception, subway = flaky/depends if underground/overground, etc) and with all other phones i had before.
widjaja74_us said:
-keyboard which i just cannot get accustomed to, i dont know if its a problem of the touch screen sensor which is not precised or because of the size of the device that is a bit too wide....but the bottom line is that i find myself making lots of typing mistakes when using it one handedly
Click to expand...
Click to collapse
the touchscreen sensor is perfectly calibrated and the swype-keyboard (is this the one your talking about?) is the best thing invented since touchscreens were invented. the tutorial takes 4 minutes to go through and i never want to go back now. this isn't just a productivity enhancement this is the path from "oh **** i have to answer this mail with my crappy phone keyboard" and "yeah let's write the last couple of mails on the subway then i'm home earlier".
or something like that..
widjaja74_us said:
- overall samsung touchwiz quirks and the widgets are not to my liking....
Click to expand...
Click to collapse
well there's literally hundreds of widgets to choose from and although i know you want it to work out of the box that's something you need to do for yourself as samsung can't do it right for everybody.
i'm not a huge touchwiz fan myself but it does the job (protip: LauncherPro, search for it in the market if you haven't already heard about it).
widjaja74_us said:
- firmware fix update for my asia pacific region doesnt seem to come along fast enough... i only see one update which is the one thats giving me all the problems mentioned above..... but i see the european firmware gets update very frequently.....this makes me mad.... but the bad thing is that even the european updates seems to be still having most of the problems, especially the gps problem....
Click to expand...
Click to collapse
well i'm feeling you especially with the new firmware seemingly creating more problems than it solves. but when comparing the release date of the phone with the release date of the new firmware my assessment is that samsung is on the fast side with this one. but i'm not very experienced with the company so maybe i'm just a lucky samsung-beginner
there is no official european update yet, hopefully in the coming days/weeks.
and as mentioned before i don't have the slightest issue with gps.
widjaja74_us said:
so after thinking thinking thinking... i sold it.... and i sold it after only 30 minutes of posting my advertisement in internet....
i just thought i'd share my experience......
Click to expand...
Click to collapse
again, sorry to hear that and i hope your next phone is going to satisfy your requirements!
cheers
EDIT
Samsung Galaxy S, European version, Android 2.1-update1 vanilla, non-rooted, LauncherPro
lemme guess... your gonna buy an iPhone 4? LOL
like most ppl on these sorts of threads say, most of us have had NO problems, mayb a few stalls 5-10 secs on apps.
your 36 and expect a device with this spec to be perfect.
if you want something that performs out of the box perfectly, get a nokia that only makes calls mate.
to be honest if you dont even know you can change touchwiz just by downloading an app you shouldnt have a smartphone anyway
I smell troll
Sorry to hear that. Although at times, I've felt like sending mine back when the GPS wigs out, but the rest of the phone is better than anything else out there, so I'm sitting tight and hoping/waiting for a fix.
just curious - are you in a rural area or in the city?
and with earlier phone(s) did you have strong 3G signal?
sensi_ said:
I smell troll
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Click to collapse
No disrespect to OP but... yea
No phone is perfect thats a fact. I have minor issues with my Galaxy S but there are ways around them, i know you said you didnt want to mess around with it but why did you buy an open source device with huge custom ability. I love the fact theres alternative for everything, i have custom keyboards, custom home screens, gmail email app of which i have 0 problems with the gmail account, everything loads in an instant.
I dont use GPS so i can't comment but i would have recommended a factory reset if you had these problems from day 1. it fixed a lot of peoples minor quirks.
I do get a little lag here and there but its bareable until an update comes out and from what ive been reading about the unofficial firmwares they are speeding up considerably.
wow if the SGS i9000 is bad for the OP, then he should never buy a Windows Mobile nor iphone based device as those are even more horrible. (that's exactly the reason why i moved to Android phones)
it'll probably make sense to just go back and use a normal 9 buttons cell phone to avoid any problem at all, then you'll have a cell phone that is good at what it does and not a multi purpose entertainment device with a build in cell phone.
skndd said:
Are you saying you never experience *ANY* lag on your phone? This sounds very strange to me, as the lag problems seem to be an inherent problem of the phone's hardware/software architecture. I can hardly believe what you are saying, or maybe you have just not used your phone intensively enough. Otherwise me and a LOT of other GS users can get ready to return their phones for a replacement.
Click to expand...
Click to collapse
Email - No issues, I can open an email, delete it, open another one and reply in a few seconds. I don't get the "10 seconds to delete an email" issue
GPS - Accurate to 12-odd feet, the occasional spaz out to 200 feet for a fraction of a second, but that's it
Menu - no lag issues, the odd stutter where it takes maybe 1/4 a second to show the transition animation, again, barely noticable
Apps - Other than "Zombies Live!" which is slow as hell, I don't get any unresponsive screens when apps load or quit
If you want I will make a video tomorrow. I am going to an airshow in the morning, but will make it when I get back in the evening.
Have to agree with extraordinary sluggishness despite battery pulls turning off animations etc...
Too bad...so much candy in this toy.
at my age, 36, i dont wish to spend too much time trying to fix the phone like applying rom, fixes, firmware etc.... i just want a smartphone that works well out of the box....
so after so many problems i experience using the phone i decided to sell it....
Click to expand...
Click to collapse
Out of curiosity.. XDA is a developers forum (hence the name).. Why would you hang around if you just want an out of the box experience??
Welldone widjaja, i totaly agree with u, samsung galaxy s, what a pile of crap, i got rid of mine (at times i felt like smashing the pile of crap with a hammer or throwing it out of the window) i know have a dell streak and i couldent be happier
Sent from my Dell Streak using XDA App
anything that runs Windows Mobile is a piece of crap, else i wouldn't have switched to an Android phone. That Dell Stinks, it's even bigger and more cumbersome than the HTC Athena
Widjaja you're not alone, i've experienced the exact same problems. It almost felt you were talking about my handset.
This would really be the best handset if it wasn't for the issues you have mentioned, really.
Sent from my GT-I9000 using XDA App
This guy brings up good points, products should always work flawlessly out of the box. And for your situation, not wanting to tinker, its probably best to replace your phone with something simpler (aria). On the other hand, a few software fixes that are already out address all these issues and make this phone, the best on the market.
Gl with your next cellphone purchase.

I just did a swap

And my GPS is much faster.
Phone was built on the same exact day too.
Factory resetting the phone should be a prerequisite. It eliminated a lot of the loading screens. No different here. The first thing I did was reset the phone.
I just swapped mine too. The GPS problem is not there with this one and I get no lag whatsoever. .. I'm not going to root this one due to the fact its perfect the way it is!
quickex99 said:
I just swapped mine too. The GPS problem is not there with this one and I get no lag whatsoever. .. I'm not going to root this one due to the fact its perfect the way it is!
Click to expand...
Click to collapse
So you just go to t-mobile, complain about the phone, and they'll give you a new one?
ua412 said:
So you just go to t-mobile, complain about the phone, and they'll give you a new one?
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Click to collapse
Yes, within 14 days, exchange.
I am going to do that.
See my last few posts here: http://forums.t-mobile.com/t5/Samsu...Tmobile-know/m-p/427717/highlight/false#M5225
Tmobile acknowledges the issue as of today, Samsung phone support was helpless. He also said those are Shipped dates on the box, not manufacture dates...
I think I am going to exchange when I have time tomorrow.. this sucks as it is.
quickex99 said:
I just swapped mine too. The GPS problem is not there with this one and I get no lag whatsoever. .. I'm not going to root this one due to the fact its perfect the way it is!
Click to expand...
Click to collapse
I understand what you're saying and I myself was apprehensive about rooting again but I did and GPS still works the same. I'd understand if you still wouldn't want to mess with what works. WiFi tether doesn't even work so you would basically be rooting just to take screenshots and maybe a couple of other things.
ua412 said:
So you just go to t-mobile, complain about the phone, and they'll give you a new one?
Click to expand...
Click to collapse
Wherever you got yours from. Take it back and tell them you want a new one because GPS doesn't work on this one. Don't accept those hacky fixes because they really don't work.
That's interesting about the Build Date, it was still "shipped" on the same day then but this one is much MUCH better with the GPS..
Can you guys confirm if the compass problem its still there with your new devices.
Sent from my SGH-T959 using XDA App
I was super unhappy with the phone coming from a nexus one.. it had lag and was just a horrible experience. . Getting this new phone shows me what the vibrant can do.. I don't even think twice about the nexus now.
But I just went in there with my receipt and told them the phone was laggy as hell. He gave me a new one no problems at all!
I love this phone!
Lag is fixed with a simple Factory Reset, GPS seems to be a defect.
my last 2 I've had were laggy even after several factory resets.. this one out of the box is amazing no reset needed.
I dont know. I think i may call T-Mobile because if i go back to Radio Shack im sure im just going to get one of the first phones. Plus when I first got this phone i didnt have any of the lag issues but the more I used the phone the more i noticed the lag problem.
u guys have specific dates of the phones that have the issue and the ones that dont?
Can you now lock into more than one GPS? I think I saw 2 of them lok int today for the first time. I guess I will return it.
your post gave me some hope, so i called into Tmo to arrange the return and exchange
the rep, after giving me the return instructions, asked me if i would mind speaking to their "android" dept - gave me over to somebody who wasn't in that dept but wanted to flesh out the return issue
he looked into it, said he found a note in their system from engineering that there was a known issue with the GPS on the T959 and that there was no known work around or fix at this time
it could be bad chipsets that were used in the first shipment, and these replacements or later production units were assembled with better QC'd GPS chipsets
think i'll wait out the full 14 days to see if the replacements continue to function the way they're supposed and exchange. if not, simply return for credit
I get 3-4 sats in my house. So there is still room for improvement but there is no doubting that this one has much better GPS performance
Sent from my SGH-T959
Thanks for following up with your replacement experience. Guess I'm off to the tmo store today.
I called tmobile as well and they admit that there is a problem that tmobile and samsung are working on, currently all devices are supposed to be affected and there is no known workaround.
The compass is something I could live with but the GPS not working is a reason to return it. Big question is if this is a hardware- or software related issue...
Looks like I will be on my way to the store soon as well...
I just tried a swap myself and they gave me the same spiel about the known problem and no known fix. So I couldn't get a swap because they said it wouldn't fix the problem so the only option they gave me was to get a refund... I passed. If this is true I am very disappointed.
Sent from my SGH-T959 using XDA App
I'd also much appreciate if those of you have swapped and are happy with gps & compass performance can post the date from the box, and maybe serial number sequence (last 4, or something, maybe?)
So far I have no real issues with lag, but definitely get poor gps performance, even after the fixes.
Date on my phone box is 7/12/2010
cheers =)
I've honestly not had any issues with my phone. When I have clear sky its as fast as my G1 was. I will admit its not as strong as my G1 getting a signal in doors near a window, but outside it doesn't have any issues.
I've not exchanged mine or tweaked it. I received mine via UPS last week.
I just received my vibrant today and gps and compass seem to work as good a my old G1. I used gps status from the market and had a 42-38 ft accuracy in the house, didn't test outside, damn tropical depression. The compass seemed pretty stable as well. At least more stable then my G1.
My box ship date is 7/13/10.
Sent from my SGH-T959

Spoke to VERIZON about GPS problem!

I spoke to Verizon about the GPS problem. They told me there not responsible for it. So I said So if I buy a Camera Phone with the intention of using the camera...and if the camera doesnt work...your not responsible? They said no the manufacturer is.
I said I purchased the phone with all intention because of the navigation and maps on BING!!!! I emphasized BING. Because If i said GOOGLE maps they would of said well thats 3rd party.
They said sorry we cant help. I asked can I switch the phone. They said no. can You replace the phone with one that works. They said its a known issue there all like that so we cant. We were waiting for a software fix they said. And I said if that fix never comes do i get my $ back....they said NO.
Verizon said there only responsible for data and calling issues...lol If i have a problem with the phone i should contact samsung.
Sounds like a typical response from a csr drone.
Sent from my SCH-I500 using XDA App
why is verzion responsible for a problem that is caused by the manufactor?
you have a 30 day period where you can easily replace the phone for htc incredible, droid x, or droid 2..
Ok its simple first I need to say I already put my fascinate up for sale.
Second when I purchased the phone originally I complained about the GPS many times. The issue was confirmed and they swapped it out with a new one. Then when I got the new one the issue was still there. I was told by tech support that the issue is confirmed and that there is no new fix and that there would be a fix released in 2 weeks. So I decided to hold onto the phone after hearing that the fix was being released in that time frame. There was a fix released........but it was not for the GPS.
Now after sometime of no fix. I called verizon explained top them I only bought the phone to use BING maps and without a working GPS of which is advertised it is of no use.
In my history of being with VERIZON any time I had a hardware issue or any issue with there phones I would take it into the store. Tech would look at it and if the problem is confirmed..........warrenty states that they FIX it, or replace it or give my $ back if not solved.
This is THE only phone ive ever had that verizon has told me that they are not responsible. So to have my gps fixed or replaced after the 30 days due to non working GPS id have to speak with SAMSUNG.
You say Verizon is not responsible? Show me a time that anyone has ever gone through the manufacturer for warrenty service. FOR A CELL PHONE.
THE CELL PROVIDER is responsible for the warrenty........how do i know.....I called Samsung and they saids that...And im sure if you call verizon about any other phone they will tell you to go to tech support and have phone fixed or replaced or get a another phone.
Sherwood1 said:
Ok its simple first I need to say I already put my fascinate up for sale.
Second when I purchased the phone originally I complained about the GPS many times. The issue was confirmed and they swapped it out with a new one. Then when I got the new one the issue was still there. I was told by tech support that the issue is confirmed and that there is no new fix and that there would be a fix released in 2 weeks. So I decided to hold onto the phone after hearing that the fix was being released in that time frame. There was a fix released........but it was not for the GPS.
Now after sometime of no fix. I called verizon explained top them I only bought the phone to use BING maps and without a working GPS of which is advertised it is of no use.
In my history of being with VERIZON any time I had a hardware issue or any issue with there phones I would take it into the store. Tech would look at it and if the problem is confirmed..........warrenty states that they FIX it, or replace it or give my $ back if not solved.
This is THE only phone ive ever had that verizon has told me that they are not responsible. So to have my gps fixed or replaced after the 30 days due to non working GPS id have to speak with SAMSUNG.
You say Verizon is not responsible? Show me a time that anyone has ever gone through the manufacturer for warrenty service. FOR A CELL PHONE.
THE CELL PROVIDER is responsible for the warrenty........how do i know.....I called Samsung and they saids that...And im sure if you call verizon about any other phone they will tell you to go to tech support and have phone fixed or replaced or get a another phone.
Click to expand...
Click to collapse
Are you people ever going to do a search? We have a workaround for the GPS - the GPS Status application in the market. Whenever you're about to use GPS, go to GPS Status, hit the Menu key, Settings, GPS & Sensors, Manage A-GPS state, Reset. Then go back to the main GPS Status screen and wait for locks in the lower right hand corner. If there are no locks (only satellite's detected) after about a minute, drag down your notification bar and turn off your GPS for about 10 seconds, then turn it back on and watch the magic happen.
Geez.
There were several people that had HTC fix their TP2s, both VZW and Sprint that I've seen. Usually, the carriers just deal with it themselves and save you the hassle.
Did i really buy a phone for a work around like that?
I bought it to work. And from what people are saying .... 2.2 does not fix the gps on the vibrant.
Either way ... just wanted to say what i was told.
I already packed mine up.
Let me know when your camera doesnt work......ill come up with a work around. lol
Personally, I can wait a minute for it to get a gps lock. I'm never in that much of a hurry that I can't wait a few extra seconds for a lock. I also have found that leaving GPS enabled all the time will result in faster locks than if it's turned on/off as needed. GPS Status also helps, though isn't as needed when GPS is always on. I've used a TomTom and it gets a GPS lock as fast as the Fascinate, and it's a dedicated GPS device, so I won't complain about a minor detail.
My .02, I get a lock in less than 30 seconds on an untouched fascinate. Usually it's 8-10 sats in view and locked on 4 or more in that 30 seconds with 6 locked in another 15 seconds. Seems its a hit or miss problem.
Sent from my SCH-I500 using XDA App
Sherwood1 said:
Did i really buy a phone for a work around like that?
I bought it to work. And from what people are saying .... 2.2 does not fix the gps on the vibrant.
Either way ... just wanted to say what i was told.
I already packed mine up.
Let me know when your camera doesnt work......ill come up with a work around. lol
Click to expand...
Click to collapse
Sent from my SCH-I500 using XDA App
Since you have a faulty phone with your GPS issue you should have a cheap price in mind right? Shoot me a PM on what you want for it...
takes about an hour for my gps to lock
From what I've seen, gps status trick just runs a gps cache clearing script. So to me this just seems like a direct link to samsung's clusterfu*k of a data filesystem.
You should have sent your ninjas. Sorry, I couldn't resist.
My Ninjas are deadly
GPS Booster on the market seems to work for quite a few people.
Daswolven said:
GPS Booster on the market seems to work for quite a few people.
Click to expand...
Click to collapse
Yup. Even though it says it fails, it clearly does not fail with 6 sec. locks.
good day.
azturbomini said:
Sent from my SCH-I500 using XDA App
Since you have a faulty phone with your GPS issue you should have a cheap price in mind right? Shoot me a PM on what you want for it...
Click to expand...
Click to collapse
icwudt . . .
Daswolven said:
GPS Booster on the market seems to work for quite a few people.
Click to expand...
Click to collapse
Agreed, apparently it's software related. Maybe hardware, but I did the gps booster and it locks in 10 flat.
Daswolven said:
GPS Booster on the market seems to work for quite a few people.
Click to expand...
Click to collapse
Didn't work for me.
adrynalyne said:
Didn't work for me.
Click to expand...
Click to collapse
Damnit!
Did you do anything to alter GPS from stock in GPSsetup that maybe others didn't? Wireless network assistance checked?
I haven't tried the Booster yet but was hopeful.

So I ordered a replacement vibrant because of GPS anyone else?

Just curious if anyone else has and what was there results with the gps like whats the usual accuracy with the new phone when driving etc I will be getting my phone next week and let you guys know
I'm confused, sorry. Did u sell your vibrant and order a new one? Because I've complained to T-Mobile and they aren't going to offer me a replacement. What do you mean you "ordered" a new phone?
They are sending me another phone and I just send this one back.
Useless reason to get a replacement, and I wouldn't be surprised if you got a refurb that was worse than the one you have.
N8ter said:
Useless reason to get a replacement, and I wouldn't be surprised if you got a refurb that was worse than the one you have.
Click to expand...
Click to collapse
Why is it a useless reason? the phone comes with broken GPS, its not his fault its broken, its the manufacturer, its a faulty product, i paid full price for my phone and im thinking of calling samsung to do the same.
angry english said:
Why is it a useless reason? the phone comes with broken GPS, its not his fault its broken, its the manufacturer, its a faulty product, i paid full price for my phone and im thinking of calling samsung to do the same.
Click to expand...
Click to collapse
Because some people (like me) have been thruogh at least 3 phones and the GPS on all of them were borked. If I were you, I'd take the reports of "perfect" GPS from these minority posters with a grain of salt.
Returning it because of the GPS is useless, IMO. Better way to get a good GPS would be simply to sell the phone and buy something else.
Doesnt cost me anything to replace it so why not if its worst then the one I have ill send it back and keep,my old one...
Sent from my SGH-T959 using XDA App
I got the phone the next day it came out in July and has not changed it since then.. i dont think there is ever gonna have a perfectly working Gps.. it is not a gps device to begin with.. mine was working ok before tbe Gps restore fix.. but now it is working a lot better.. still not perfect of course but usable enough.. even the maps ob iphone 3gs is not perfect either.. it goes off trackk sometimes while navigating too just like how it is on my phone.. is it broken, i dont 't think so.. is it perfect, no its not.. but does it work? Yes!
If we nitpick on little issues within the app maps.. then we wont be content with it.. im honestly not sure if other android devices gps works perfectly.. hmmmand i changed my settings too to lbstestmode
supl server : supl.google. com
port.. 7276
secure socket... off
the gps restore does not alter any custom settings in lbstestmode anyway... i ran the app every after reboot.. but when you run it.. it fixes your location.. and should work from there..
barmanham said:
Doesnt cost me anything to replace it so why not if its worst then the one I have ill send it back and keep,my old one...
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Man, you guys need to do a little bit of Googling / forum-reading. GPS not working is a SOFTWARE ISSUE on the Vibrant. Getting new hardware won't do a thing. Try one of the many GPS fixes.
Theres so much conflicting information about this issue on this subject telling me to go goggle makes no sense at this point
Sent from my SGH-T959 using XDA App
barmanham said:
Theres so much conflicting information about this issue on this subject telling me to go goggle makes no sense at this point
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
No, making moronic posts and trying to fix software with new hardware is pointless. No one has ever gotten a new device with magical perfect GPS.
Yeah guys software. I'm using the latest Axura Rom and have to say that Master figured the GPS out. I'm now getting consistent locks in under 15 seconds within 5 meters and staying locked. Before it was at least 90 seconds, usually more, and not staying locked. Definitely software issue not hardware.
Sent from my SGH-T959 using XDA App
explodingboy70 said:
Yeah guys software. I'm using the latest Axura Rom and have to say that Master figured the GPS out. I'm now getting consistent locks in under 15 seconds within 5 meters and staying locked. Before it was at least 90 seconds, usually more, and not staying locked. Definitely software issue not hardware.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Posts like yours are also unnecessary. If you skim over the Axura or any ROM's threads you will find people experiencing GPS problems everywhere.
My GPS with Axura did not work. With Bionix it did not work. I had to use the Samsung app for it to work, and even then I have to re-run the app sometimes.
I doubt a new phone, or a different flash, is the solution. The solution has to come straight from Samsung.
Telanis said:
Man, you guys need to do a little bit of Googling / forum-reading. GPS not working is a SOFTWARE ISSUE on the Vibrant. Getting new hardware won't do a thing. Try one of the many GPS fixes.
Click to expand...
Click to collapse
And I can say with certainty that you are wrong yourself in this software assessment.
I have three Vibrants in my family. And I have tested this out with at least 6 (off the top of my head) other friend's Vibrants and this is what I have found.
All Vibrants have some sort of software related GPS issues
-The ones that work well initially (like my phone) eventually seems to act corrupted and start acting out after a few days/weeks of use
-This obviously can be remedied with the basic google server/port/etc fix. Works flawlessly after that on all google related app (apps that use googlemaps/google services to locate you or whatever you are looking for around you)
-If you are not using a google mapping based app, the GPS locks kinda suck sometimes
Some Vibrants have hardware related problems
-These do not work out of the box, take minutes or longer to lock (like my sister's) and it gets worse and better with use (ie flippity flop)
-None of the software fixes work on these Vibrants. But then some days they seem to work, most other days they just suck.
Conclusion:
If your hardware is bad, you have software related issues too. Doing any of these Roms on the development sections is like putting a bandaid on a heart surgery, it barely holds and you will get issues a few mins later.
My sister exchanged her Vibrant, got another, I installed the same Bionix rom (was still on her computer) and now she gets locks as good as mine. I have tried several fixes and rom's on my uncle's and friends Vibrants with mixed results, suggesting that some have bad hardware.
Another thing, this is not the first Samsung phone with GPS I have owned. Compared to my old HTC phone, ALL my Samsung GPS' have never been that great. My Beholds were so so GPS wise, you can never expect them to stay locked all the time especially if you are standing still. But hands down the GPS on the Vibrants have been the worst (on some units, mine and my sister's replacement unit excluded).
So IMO it is a double whammy of software and hardware issues
barmanham said:
Doesnt cost me anything to replace it so why not if its worst then the one I have ill send it back and keep,my old one...
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
May not cost you anything now, but if you lose, break, or have a phone stolen in the future and the insurance deposit is $25 higher than it is now we can all agree why it's gone up.
First of all I dont even have insurance it's not like I bricked my phone and sending it back did you read the subject of the thread I didn't ask for little kids opinions if I wanna try a different phone that's up to me I asked opinion of people who already have replaced it
Sent from my SGH-T959 using XDA App
How do u even get to lbstest mode anymore?
*#*#1472365#*#*
Doesn't do anything
Sent from my SGH-T959 using XDA App
*#3214789650# lbstestmode
if you ever wanna change anything in the settings.. make sure you write them down if ever you wanna divert to the default settings..
the only settings i changed were the
supl server ; supl.google.com
server port ; 7276
secure socket ; off , works better, faster locks compared to off in these settings
not sure if any of these settings changes make any difference.. but i prefer to use the google server instead of that www.spirent-lcs.com
i think regardless of your settings in lbstestmode... when you run the gpsrestore app .. the app itself only uses the correct settings despite the lbstestmode changes/settings.. not sure.. i think the gpsrestore app works on its own when you run it and does not rely in the lbstestmode settings per se?? (totally unsure, just taking a wild guess)..
i wish samsung elaborated even more with regards to the gps fix app.. coz it's supposed to restore the settings ,but the custom settings do not get reverted back to the default one anyway even after running the gpsrestore.. maybe it does get restored within the system??? ughhhh
LOL i dont know
Take a lesson from this guy...
http://forum.xda-developers.com/showthread.php?t=860946
my gps works fine.. ill just wait for the official froyo release..
i can flash the leak if i want to , but id rather just wait.. now if the update doesnt come this month , then i'll be flashing in new years day!! LOL

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