Spoke to VERIZON about GPS problem! - Fascinate General

I spoke to Verizon about the GPS problem. They told me there not responsible for it. So I said So if I buy a Camera Phone with the intention of using the camera...and if the camera doesnt work...your not responsible? They said no the manufacturer is.
I said I purchased the phone with all intention because of the navigation and maps on BING!!!! I emphasized BING. Because If i said GOOGLE maps they would of said well thats 3rd party.
They said sorry we cant help. I asked can I switch the phone. They said no. can You replace the phone with one that works. They said its a known issue there all like that so we cant. We were waiting for a software fix they said. And I said if that fix never comes do i get my $ back....they said NO.
Verizon said there only responsible for data and calling issues...lol If i have a problem with the phone i should contact samsung.

Sounds like a typical response from a csr drone.
Sent from my SCH-I500 using XDA App

why is verzion responsible for a problem that is caused by the manufactor?
you have a 30 day period where you can easily replace the phone for htc incredible, droid x, or droid 2..

Ok its simple first I need to say I already put my fascinate up for sale.
Second when I purchased the phone originally I complained about the GPS many times. The issue was confirmed and they swapped it out with a new one. Then when I got the new one the issue was still there. I was told by tech support that the issue is confirmed and that there is no new fix and that there would be a fix released in 2 weeks. So I decided to hold onto the phone after hearing that the fix was being released in that time frame. There was a fix released........but it was not for the GPS.
Now after sometime of no fix. I called verizon explained top them I only bought the phone to use BING maps and without a working GPS of which is advertised it is of no use.
In my history of being with VERIZON any time I had a hardware issue or any issue with there phones I would take it into the store. Tech would look at it and if the problem is confirmed..........warrenty states that they FIX it, or replace it or give my $ back if not solved.
This is THE only phone ive ever had that verizon has told me that they are not responsible. So to have my gps fixed or replaced after the 30 days due to non working GPS id have to speak with SAMSUNG.
You say Verizon is not responsible? Show me a time that anyone has ever gone through the manufacturer for warrenty service. FOR A CELL PHONE.
THE CELL PROVIDER is responsible for the warrenty........how do i know.....I called Samsung and they saids that...And im sure if you call verizon about any other phone they will tell you to go to tech support and have phone fixed or replaced or get a another phone.

Sherwood1 said:
Ok its simple first I need to say I already put my fascinate up for sale.
Second when I purchased the phone originally I complained about the GPS many times. The issue was confirmed and they swapped it out with a new one. Then when I got the new one the issue was still there. I was told by tech support that the issue is confirmed and that there is no new fix and that there would be a fix released in 2 weeks. So I decided to hold onto the phone after hearing that the fix was being released in that time frame. There was a fix released........but it was not for the GPS.
Now after sometime of no fix. I called verizon explained top them I only bought the phone to use BING maps and without a working GPS of which is advertised it is of no use.
In my history of being with VERIZON any time I had a hardware issue or any issue with there phones I would take it into the store. Tech would look at it and if the problem is confirmed..........warrenty states that they FIX it, or replace it or give my $ back if not solved.
This is THE only phone ive ever had that verizon has told me that they are not responsible. So to have my gps fixed or replaced after the 30 days due to non working GPS id have to speak with SAMSUNG.
You say Verizon is not responsible? Show me a time that anyone has ever gone through the manufacturer for warrenty service. FOR A CELL PHONE.
THE CELL PROVIDER is responsible for the warrenty........how do i know.....I called Samsung and they saids that...And im sure if you call verizon about any other phone they will tell you to go to tech support and have phone fixed or replaced or get a another phone.
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Are you people ever going to do a search? We have a workaround for the GPS - the GPS Status application in the market. Whenever you're about to use GPS, go to GPS Status, hit the Menu key, Settings, GPS & Sensors, Manage A-GPS state, Reset. Then go back to the main GPS Status screen and wait for locks in the lower right hand corner. If there are no locks (only satellite's detected) after about a minute, drag down your notification bar and turn off your GPS for about 10 seconds, then turn it back on and watch the magic happen.
Geez.

There were several people that had HTC fix their TP2s, both VZW and Sprint that I've seen. Usually, the carriers just deal with it themselves and save you the hassle.

Did i really buy a phone for a work around like that?
I bought it to work. And from what people are saying .... 2.2 does not fix the gps on the vibrant.
Either way ... just wanted to say what i was told.
I already packed mine up.
Let me know when your camera doesnt work......ill come up with a work around. lol

Personally, I can wait a minute for it to get a gps lock. I'm never in that much of a hurry that I can't wait a few extra seconds for a lock. I also have found that leaving GPS enabled all the time will result in faster locks than if it's turned on/off as needed. GPS Status also helps, though isn't as needed when GPS is always on. I've used a TomTom and it gets a GPS lock as fast as the Fascinate, and it's a dedicated GPS device, so I won't complain about a minor detail.

My .02, I get a lock in less than 30 seconds on an untouched fascinate. Usually it's 8-10 sats in view and locked on 4 or more in that 30 seconds with 6 locked in another 15 seconds. Seems its a hit or miss problem.
Sent from my SCH-I500 using XDA App

Sherwood1 said:
Did i really buy a phone for a work around like that?
I bought it to work. And from what people are saying .... 2.2 does not fix the gps on the vibrant.
Either way ... just wanted to say what i was told.
I already packed mine up.
Let me know when your camera doesnt work......ill come up with a work around. lol
Click to expand...
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Sent from my SCH-I500 using XDA App
Since you have a faulty phone with your GPS issue you should have a cheap price in mind right? Shoot me a PM on what you want for it...

takes about an hour for my gps to lock

From what I've seen, gps status trick just runs a gps cache clearing script. So to me this just seems like a direct link to samsung's clusterfu*k of a data filesystem.

You should have sent your ninjas. Sorry, I couldn't resist.

My Ninjas are deadly

GPS Booster on the market seems to work for quite a few people.

Daswolven said:
GPS Booster on the market seems to work for quite a few people.
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Yup. Even though it says it fails, it clearly does not fail with 6 sec. locks.
good day.

azturbomini said:
Sent from my SCH-I500 using XDA App
Since you have a faulty phone with your GPS issue you should have a cheap price in mind right? Shoot me a PM on what you want for it...
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icwudt . . .

Daswolven said:
GPS Booster on the market seems to work for quite a few people.
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Agreed, apparently it's software related. Maybe hardware, but I did the gps booster and it locks in 10 flat.

Daswolven said:
GPS Booster on the market seems to work for quite a few people.
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Didn't work for me.

adrynalyne said:
Didn't work for me.
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Damnit!
Did you do anything to alter GPS from stock in GPSsetup that maybe others didn't? Wireless network assistance checked?
I haven't tried the Booster yet but was hopeful.

Related

I just did a swap

And my GPS is much faster.
Phone was built on the same exact day too.
Factory resetting the phone should be a prerequisite. It eliminated a lot of the loading screens. No different here. The first thing I did was reset the phone.
I just swapped mine too. The GPS problem is not there with this one and I get no lag whatsoever. .. I'm not going to root this one due to the fact its perfect the way it is!
quickex99 said:
I just swapped mine too. The GPS problem is not there with this one and I get no lag whatsoever. .. I'm not going to root this one due to the fact its perfect the way it is!
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So you just go to t-mobile, complain about the phone, and they'll give you a new one?
ua412 said:
So you just go to t-mobile, complain about the phone, and they'll give you a new one?
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Yes, within 14 days, exchange.
I am going to do that.
See my last few posts here: http://forums.t-mobile.com/t5/Samsu...Tmobile-know/m-p/427717/highlight/false#M5225
Tmobile acknowledges the issue as of today, Samsung phone support was helpless. He also said those are Shipped dates on the box, not manufacture dates...
I think I am going to exchange when I have time tomorrow.. this sucks as it is.
quickex99 said:
I just swapped mine too. The GPS problem is not there with this one and I get no lag whatsoever. .. I'm not going to root this one due to the fact its perfect the way it is!
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I understand what you're saying and I myself was apprehensive about rooting again but I did and GPS still works the same. I'd understand if you still wouldn't want to mess with what works. WiFi tether doesn't even work so you would basically be rooting just to take screenshots and maybe a couple of other things.
ua412 said:
So you just go to t-mobile, complain about the phone, and they'll give you a new one?
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Wherever you got yours from. Take it back and tell them you want a new one because GPS doesn't work on this one. Don't accept those hacky fixes because they really don't work.
That's interesting about the Build Date, it was still "shipped" on the same day then but this one is much MUCH better with the GPS..
Can you guys confirm if the compass problem its still there with your new devices.
Sent from my SGH-T959 using XDA App
I was super unhappy with the phone coming from a nexus one.. it had lag and was just a horrible experience. . Getting this new phone shows me what the vibrant can do.. I don't even think twice about the nexus now.
But I just went in there with my receipt and told them the phone was laggy as hell. He gave me a new one no problems at all!
I love this phone!
Lag is fixed with a simple Factory Reset, GPS seems to be a defect.
my last 2 I've had were laggy even after several factory resets.. this one out of the box is amazing no reset needed.
I dont know. I think i may call T-Mobile because if i go back to Radio Shack im sure im just going to get one of the first phones. Plus when I first got this phone i didnt have any of the lag issues but the more I used the phone the more i noticed the lag problem.
u guys have specific dates of the phones that have the issue and the ones that dont?
Can you now lock into more than one GPS? I think I saw 2 of them lok int today for the first time. I guess I will return it.
your post gave me some hope, so i called into Tmo to arrange the return and exchange
the rep, after giving me the return instructions, asked me if i would mind speaking to their "android" dept - gave me over to somebody who wasn't in that dept but wanted to flesh out the return issue
he looked into it, said he found a note in their system from engineering that there was a known issue with the GPS on the T959 and that there was no known work around or fix at this time
it could be bad chipsets that were used in the first shipment, and these replacements or later production units were assembled with better QC'd GPS chipsets
think i'll wait out the full 14 days to see if the replacements continue to function the way they're supposed and exchange. if not, simply return for credit
I get 3-4 sats in my house. So there is still room for improvement but there is no doubting that this one has much better GPS performance
Sent from my SGH-T959
Thanks for following up with your replacement experience. Guess I'm off to the tmo store today.
I called tmobile as well and they admit that there is a problem that tmobile and samsung are working on, currently all devices are supposed to be affected and there is no known workaround.
The compass is something I could live with but the GPS not working is a reason to return it. Big question is if this is a hardware- or software related issue...
Looks like I will be on my way to the store soon as well...
I just tried a swap myself and they gave me the same spiel about the known problem and no known fix. So I couldn't get a swap because they said it wouldn't fix the problem so the only option they gave me was to get a refund... I passed. If this is true I am very disappointed.
Sent from my SGH-T959 using XDA App
I'd also much appreciate if those of you have swapped and are happy with gps & compass performance can post the date from the box, and maybe serial number sequence (last 4, or something, maybe?)
So far I have no real issues with lag, but definitely get poor gps performance, even after the fixes.
Date on my phone box is 7/12/2010
cheers =)
I've honestly not had any issues with my phone. When I have clear sky its as fast as my G1 was. I will admit its not as strong as my G1 getting a signal in doors near a window, but outside it doesn't have any issues.
I've not exchanged mine or tweaked it. I received mine via UPS last week.
I just received my vibrant today and gps and compass seem to work as good a my old G1. I used gps status from the market and had a 42-38 ft accuracy in the house, didn't test outside, damn tropical depression. The compass seemed pretty stable as well. At least more stable then my G1.
My box ship date is 7/13/10.
Sent from my SGH-T959

GPS issues still persist in Epic 4G

After a nice reboot, GPS in gmaps, GPS test, and any other GPS-enabled app seems to work great. However, after a couple of hours, especially if connected over WiFi, GPS stops acquiring a lock. GPS test even shows that it "sees" a good number of satellites, but fails to lock. The only solution is a reboot, sometimes two.
I have also noticed that during the aGPS lock portion, it tends to jump between tower locations at random. After this, sometimes it will lock, sometimes it will not. I have also noticed that on rare occasions, GPS becomes unavailable altogether.
Please tell me that some among you are experiencing this issue as well? Folks at BAW are reporting the same. I have a Captivate as well, and the problem is *identical* to the issues I see there, except that the aGPS tower association happens much faster on the Epic.
We need a fix, and fast. Evo was FAR faster in acquisition, and 100% reliable.
Downloaded the latest google maps and google nav?
launch sprint nav first, close it, then try google maps/nav.
ConceptVBS said:
Downloaded the latest google maps and google nav?
launch sprint nav first, close it, then try google maps/nav.
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Click to collapse
Indeed I have. The issue crops up after a while of non-use. Then, only a reboot comes to the rescue. Sad.
http://forum.xda-developers.com/showthread.php?t=771503
No dice. It works... at first. However, after I left my phone on the charger (and on WiFi) overnight, and started up maps this morning, again on wifi, no lock for over 3 minutes. I started up the Sprint navvy app, and no lock. I went to diagnostics and it got stuck on "waiting for gps" for over 2 minutes until the icon FINALLY stopped pumping away. However, it's still "getting GPS", so I have to tap "go back" and then once more return to GPS diagnostics. It then says "10%", which is obviously a bogus number; GPS Status shows a reasonable fix, though a few satellites are still shown with yellow bars that seem never to quite resolve.
This has NEVER happened with the Evo. Obviously, there are still some unsettling issues with this device's satellite lock.
I was able to replicate this same problem -- Left Wi-Fi on over night, was programming tasker to auto-gps when I open up the Navigation, went to test and now gps will not lock on for me either.
The epic's gps has a lot of the same issues the others have. Sprint lied about the gps being fixed. You will have to wait until Samsung releases the new drivers to get your gps working 100%. They said some time in September.
I had my epic on wifii and charged last night and I just tried my gps here at work and got an automatic lock using google maps which my hero was not that accurate.
shep211 said:
The epic's gps has a lot of the same issues the others have. Sprint lied about the gps being fixed. You will have to wait until Samsung releases the new drivers to get your gps working 100%. They said some time in September.
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ROFLMAO, you really think they will get it 100%, I doubt they even know about the issue of it not working after time. And some time in sept means sept 30th or later so you can't return the phone. I love this phone LOVE LOVE this phone but if they don't fix it soon I"m out.
My Epic has successful navigated me to 3 places so far. Only once did I use it to actually so somewhere I didn't already know how to get to. It was a 25 minute drive and the only thing I noticed different from my EVO was the 98 feet circle bug plaguing the Epic.
For me, that's all I need my GPS for. I start it from my car sitting still. I can't get a lock inside my house when I want to use maps for something, but I couldn't get that with my Evo either. My apartments have an inter-dimensional beast living within the walls that feeds on dreams and cell phone reception...
robl45 said:
ROFLMAO, you really think they will get it 100%, I doubt they even know about the issue of it not working after time. And some time in sept means sept 30th or later so you can't return the phone. I love this phone LOVE LOVE this phone but if they don't fix it soon I"m out.
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Samsung knows of the gps issues and has said they are working on the issue. The gps not working after the first few days is a know issue on all galaxy s phones. Are they going to fix it 100%? Who knows. I returned my captivate and bought a new one just so I can see if the gps gets fixed. If it does not get fixed this month i will be returning my captivate again.
I would guess its probably that the GPS stops coming back from standby... hopefully that is just a driver issue, and not the hardware failing to respond to wakeup singals.
I'm not holding my breath... Sammy is very content to think that the Epic's GPS is performing to spec. They have even said that it meets all their standards and requirements. We need to make some noise.
I have no faith in Samsung making fix so I took it back to Rshack got refund today .
Just to be clear...Samsung never stated that the Epic was going to SHIP on day one with the update.
It may well be a few weeks until the promised update starts rolling out and it's hard to say which Galaxy S carrier will be first.
Sent from Samsung Vibrant
I can't believe people return this phone over not so great gps. It sucks yea but hell what phone out is worth leaving this for ?
My gps has gotten me to plenty of places. And no offence but if your 30 meters off and you can't find your destination then maybe you buy a real one... this phones the ****..
Stresa said:
Just to be clear...Samsung never stated that the Epic was going to SHIP on day one with the update.
It may well be a few weeks until the promised update starts rolling out and it's hard to say which Galaxy S carrier will be first.
Sent from Samsung Vibrant
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I'd agree with you, except that Sammy specifically stated that the Epic's GPS was performing according to their specifications. I take this as meaning that there will be NO update to Epic phones. Infact, many Captivate and Vibrant forums are supposedly pulling files off the Epic in order to "fix" the GPS issues on those phones... I just see this dragging on and on and on, but maybe I'm just used to HTC's inability to push out fixes in any reasonable time - hopefully Sammy will be different.
I just re-read the quote that I've seen in news stories and I would agree that it seems to imply that the Epic was fixed and the Vibrant and Captivate were pending.
It's not clear to me where this quote originated from within Samsung and I'm wondering if there are any language translation issues creeping into this causing a misunderstanding.
Sent from Samsung Vibrant
smashpunks said:
I can't believe people return this phone over not so great gps. It sucks yea but hell what phone out is worth leaving this for ?
My gps has gotten me to plenty of places. And no offence but if your 30 meters off and you can't find your destination then maybe you buy a real one... this phones the ****..
Click to expand...
Click to collapse
Apparently many (some) people can not survive day to day living with out being coddled by technology...
Stresa said:
I just re-read the quote that I've seen in news stories and I would agree that it seems to imply that the Epic was fixed and the Vibrant and Captivate were pending.
It's not clear to me where this quote originated from within Samsung and I'm wondering if there are any language translation issues creeping into this causing a misunderstanding.
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Click to collapse
I don't think there was a mistranslation. I have no doubt the words of that Samsung statement were carefully parsed by English-speaking marketers and lawyers at both Samsung and its carrier partners. The skill is called dissembling -- giving a false impression by half-truths without actually telling a gross lie.
Note that Samsung did not actually promise to fix the GPS issues in time for the Epic release, but it sure gave that impression, and Sprint acquiesced. For that matter, Samsung has never committed to "fix" the GPS -- which would mean admitting something is broken -- only to "optimize" it. That might be construed to mean anything, and will be so construed if no complete fix materializes. Yet the public paraphrases the statement optimistically and credits Samsung with more of a commitment than it really has made.
This is not naive corporate behavior, but rather sophisticated spin.

Filing a case @ consumer forum against Samsung India

All of us here suffer from useless GPS on our SGS to which I'm sure there's no cure. This there here http://forum.xda-developers.com/showthread.php?t=847853 states that Samsung admits that the issue is hardware issue and is reluctant to repair the same. I was wondering on how many of us are actually interested in filing a case in consumer court against Samsung India for their abysmal service and product support.
pramathesh said:
All of us here suffer from useless GPS on our SGS to which I'm sure there's no cure. This there here http://forum.xda-developers.com/showthread.php?t=847853 states that Samsung admits that the issue is hardware issue and is reluctant to repair the same. I was wondering on how many of us are actually interested in filing a case in consumer court against Samsung India for their abysmal service and product support.
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Legaly, you first have to contact the reseller and let them try to "fix the issue" before you can do anything. The dumbest of lawyer would pinpoint the fact that "if you haven't" return the malfunctionning unit firts, you haven't let the chance to get it fixed first.
They don't understand what's warranty is and how it works.
Time after time i see complain but they don't do what they should.
Let them pay Money to a lawyer if they think it help them...
Sent from GT-I9000 jpo. My own kernel for z4mod and with 342MB Ram
t1mman said:
Legaly, you first have to contact the reseller and let them try to "fix the issue" before you can do anything. The dumbest of lawyer would pinpoint the fact that "if you haven't" return the malfunctionning unit firts, you haven't let the chance to get it fixed first.
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Click to collapse
The repair center guys here at my place are clueless on what froyo is and what GTi9000 is in the first place. Let alone be the fact that they would know there exists a problem with GPS on the phone. I also tried mail support here two weeks ago to which there has been no reply yet from them.
6 votes but none coming forward!?!? Strange...
pramathesh said:
All of us here suffer from useless GPS on our SGS to which I'm sure there's no cure. This there here http://forum.xda-developers.com/showthread.php?t=847853 states that Samsung admits that the issue is hardware issue and is reluctant to repair the same. I was wondering on how many of us are actually interested in filing a case in consumer court against Samsung India for their abysmal service and product support.
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I have an Samsung Galaxy I9000 India version and the issue can be easily fixed by tweaking your GPS settings, I will be posting a How-to demo soom with images. I can definitely say that the issue is software and not hardware.
ApnaDroid said:
I have an Samsung Galaxy I9000 India version and the issue can be easily fixed by tweaking your GPS settings, I will be posting a How-to demo soom with images. I can definitely say that the issue is software and not hardware.
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My GPS works too but get's a fix on satellites after 10+ minutes on standalone/MS Based and an instant fix when connected to wifi. Haven't checked how long it takes with GPRS. The problem/question is does it take 10+ minutes and sometimes forever on Standalone/MS Based. With full sky view (12 satellites) and sensors enabled? In other words it sees the satellites but takes forever to lock on it.
I'll eagerly await for your guide to fix this mess...
pramathesh said:
I'll eagerly await for your guide to fix this mess...
Click to expand...
Click to collapse
Don't keep your hopes too high. You'll be dissapointed.
The software bull**** is starting to be sickening.
pramathesh said:
My GPS works too but get's a fix on satellites after 10+ minutes on standalone/MS Based and an instant fix when connected to wifi. Haven't checked how long it takes with GPRS. The problem/question is does it take 10+ minutes and sometimes forever on Standalone/MS Based. With full sky view (12 satellites) and sensors enabled? In other words it sees the satellites but takes forever to lock on it.
I'll eagerly await for your guide to fix this mess...
Click to expand...
Click to collapse
Strange, after the new settings I get a fix in 2-3 minutes max on Airtel Edge network, will be posting the settings soon.
pramathesh said:
My GPS works too but get's a fix on satellites after 10+ minutes on standalone/MS Based and an instant fix when connected to wifi. Haven't checked how long it takes with GPRS. The problem/question is does it take 10+ minutes and sometimes forever on Standalone/MS Based. With full sky view (12 satellites) and sensors enabled? In other words it sees the satellites but takes forever to lock on it.
Click to expand...
Click to collapse
How well does it work after it's locked on (e.g. in a driving test)? I usually get a lock in less than a minute but after that the GPS is a bit iffy.
seltaeb said:
How well does it work after it's locked on (e.g. in a driving test)? I usually get a lock in less than a minute but after that the GPS is a bit iffy.
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I had not done much testing as I own the device since past 10 days only with one trip utilizing GPS, but after the fix it worked fine whenever I needed it.
If the phone is not getting a fix within 10 seconds its failing. My old iPhone 3g would get a fix within 5 seconds usually and it's pretty damn accurate.
thedauntlessone said:
If the phone is not getting a fix within 10 seconds its failing. My old iPhone 3g would get a fix within 5 seconds usually and it's pretty damn accurate.
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Yeah, I also had an iPhone 3G and everything about it was of top-quality. No doubt.
pramathesh said:
All of us here...
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All of us?
i live in the uk and think we should do it for every body not just india my gps is the same all over the place i no its a phone and no a tom tom ...what gets me mad is how can samsung get away with selling some thing that cant be fixed...
Hi - I started a thread with a similar intention:
http://forum.xda-developers.com/showthread.php?t=841622
Unfortunately, we could not find any common ground for action. I see 4 major challenges:
1. There is no evidence that Samsung can or will repair phones with a bad GPS; in fact; I do not remember any post that calims he/she sent in the phone and it came back with a fully working GPS.
2. There is no hope to win a legal battle - we have no case (no systematic data) and multinational companies have powerful legal teams and a lot of playing money
3. We have not developed any ideas how to extert customer power to hurt Samsung at the reputation level; this would directly get top management attention but how to do it?
4. We have a responsibility to let prospective buyers know about SGS quality issues (lag, GPS etc); Samsung is selling tons of new phones and now also Tabs!
I just want a top quality phone from a company I trust and respect. Willing to pay good money in return and remain a loyal customer.
I am considering converting to Apple or go for an android competitor - HTC looks promising but I don't know enough about them - any opinions?
That's why I always prefer importing my phones from Europe or US.
To ALL who are frustrated with the GPS of Samsung and their laid back attitude. Buy the HTC Desire HD :-D
From what I've heard, HTC has large issue with WiFi and still, to this day, can't support real multitouch. So the best advise would most likely be:
Do your research BEFORE you buy anything... every company has issue, avery company is most likely working on it and resolving issue WILL TAKE SOME TIME from all company. Period.
DHD has its up point as its downpoint, as has any device out there. So if you want flawless GSP, the SGS might not be the best choice (I can't say about DHD or any other, but my old HTC Vogue's GPS is not as accurate as my SGS). Do your research and find one that will suit you (standalone GPS might be a good choice for anyone with that need of a GPS, for that matters)
pramathesh said:
My GPS works too but get's a fix on satellites after 10+ minutes on standalone/MS Based and an instant fix when connected to wifi. Haven't checked how long it takes with GPRS. The problem/question is does it take 10+ minutes and sometimes forever on Standalone/MS Based. With full sky view (12 satellites) and sensors enabled? In other words it sees the satellites but takes forever to lock on it.
I'll eagerly await for your guide to fix this mess...
Click to expand...
Click to collapse
I have an SGS manufactured in August 2010 and my GPS works if works means showing the long and lat of a place and the number of satellite etc. It does all this within one minute or less than that.
About going to lawyer, one should be pragmatic. Samsung is a MNC which have vast resources. Fighting with them can have disastrous consequences for a aam aadmi. I admit that some of their SGS are not upto mark. But then you will have patently approach them and get it replaced /repaired.
I think legally you may have a tough case because samsung never promised gps fix in x seconds. And most folks gps works but slow.
I would suggest use social media and other media to show samsung's lousy support and product.
Sent from my GT-I9000 using XDA App
I don't know what to say. Have tried all settings. The gps works fine most of the time on mainland. But the moment I land in Port Blair it just stops working. Just refuses to give a lock even though it has 8 satellites in view. My stand alone gps has no such problems. Gives me a perfect lock even in air. Having said that it's not gonna be easy to sue Samsung. First we will have to prove that the gps is ****. Btw has anyone tried returning the sgs for the gps problem?
Sent from my GT-I9000 using XDA App

So I ordered a replacement vibrant because of GPS anyone else?

Just curious if anyone else has and what was there results with the gps like whats the usual accuracy with the new phone when driving etc I will be getting my phone next week and let you guys know
I'm confused, sorry. Did u sell your vibrant and order a new one? Because I've complained to T-Mobile and they aren't going to offer me a replacement. What do you mean you "ordered" a new phone?
They are sending me another phone and I just send this one back.
Useless reason to get a replacement, and I wouldn't be surprised if you got a refurb that was worse than the one you have.
N8ter said:
Useless reason to get a replacement, and I wouldn't be surprised if you got a refurb that was worse than the one you have.
Click to expand...
Click to collapse
Why is it a useless reason? the phone comes with broken GPS, its not his fault its broken, its the manufacturer, its a faulty product, i paid full price for my phone and im thinking of calling samsung to do the same.
angry english said:
Why is it a useless reason? the phone comes with broken GPS, its not his fault its broken, its the manufacturer, its a faulty product, i paid full price for my phone and im thinking of calling samsung to do the same.
Click to expand...
Click to collapse
Because some people (like me) have been thruogh at least 3 phones and the GPS on all of them were borked. If I were you, I'd take the reports of "perfect" GPS from these minority posters with a grain of salt.
Returning it because of the GPS is useless, IMO. Better way to get a good GPS would be simply to sell the phone and buy something else.
Doesnt cost me anything to replace it so why not if its worst then the one I have ill send it back and keep,my old one...
Sent from my SGH-T959 using XDA App
I got the phone the next day it came out in July and has not changed it since then.. i dont think there is ever gonna have a perfectly working Gps.. it is not a gps device to begin with.. mine was working ok before tbe Gps restore fix.. but now it is working a lot better.. still not perfect of course but usable enough.. even the maps ob iphone 3gs is not perfect either.. it goes off trackk sometimes while navigating too just like how it is on my phone.. is it broken, i dont 't think so.. is it perfect, no its not.. but does it work? Yes!
If we nitpick on little issues within the app maps.. then we wont be content with it.. im honestly not sure if other android devices gps works perfectly.. hmmmand i changed my settings too to lbstestmode
supl server : supl.google. com
port.. 7276
secure socket... off
the gps restore does not alter any custom settings in lbstestmode anyway... i ran the app every after reboot.. but when you run it.. it fixes your location.. and should work from there..
barmanham said:
Doesnt cost me anything to replace it so why not if its worst then the one I have ill send it back and keep,my old one...
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Man, you guys need to do a little bit of Googling / forum-reading. GPS not working is a SOFTWARE ISSUE on the Vibrant. Getting new hardware won't do a thing. Try one of the many GPS fixes.
Theres so much conflicting information about this issue on this subject telling me to go goggle makes no sense at this point
Sent from my SGH-T959 using XDA App
barmanham said:
Theres so much conflicting information about this issue on this subject telling me to go goggle makes no sense at this point
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
No, making moronic posts and trying to fix software with new hardware is pointless. No one has ever gotten a new device with magical perfect GPS.
Yeah guys software. I'm using the latest Axura Rom and have to say that Master figured the GPS out. I'm now getting consistent locks in under 15 seconds within 5 meters and staying locked. Before it was at least 90 seconds, usually more, and not staying locked. Definitely software issue not hardware.
Sent from my SGH-T959 using XDA App
explodingboy70 said:
Yeah guys software. I'm using the latest Axura Rom and have to say that Master figured the GPS out. I'm now getting consistent locks in under 15 seconds within 5 meters and staying locked. Before it was at least 90 seconds, usually more, and not staying locked. Definitely software issue not hardware.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Posts like yours are also unnecessary. If you skim over the Axura or any ROM's threads you will find people experiencing GPS problems everywhere.
My GPS with Axura did not work. With Bionix it did not work. I had to use the Samsung app for it to work, and even then I have to re-run the app sometimes.
I doubt a new phone, or a different flash, is the solution. The solution has to come straight from Samsung.
Telanis said:
Man, you guys need to do a little bit of Googling / forum-reading. GPS not working is a SOFTWARE ISSUE on the Vibrant. Getting new hardware won't do a thing. Try one of the many GPS fixes.
Click to expand...
Click to collapse
And I can say with certainty that you are wrong yourself in this software assessment.
I have three Vibrants in my family. And I have tested this out with at least 6 (off the top of my head) other friend's Vibrants and this is what I have found.
All Vibrants have some sort of software related GPS issues
-The ones that work well initially (like my phone) eventually seems to act corrupted and start acting out after a few days/weeks of use
-This obviously can be remedied with the basic google server/port/etc fix. Works flawlessly after that on all google related app (apps that use googlemaps/google services to locate you or whatever you are looking for around you)
-If you are not using a google mapping based app, the GPS locks kinda suck sometimes
Some Vibrants have hardware related problems
-These do not work out of the box, take minutes or longer to lock (like my sister's) and it gets worse and better with use (ie flippity flop)
-None of the software fixes work on these Vibrants. But then some days they seem to work, most other days they just suck.
Conclusion:
If your hardware is bad, you have software related issues too. Doing any of these Roms on the development sections is like putting a bandaid on a heart surgery, it barely holds and you will get issues a few mins later.
My sister exchanged her Vibrant, got another, I installed the same Bionix rom (was still on her computer) and now she gets locks as good as mine. I have tried several fixes and rom's on my uncle's and friends Vibrants with mixed results, suggesting that some have bad hardware.
Another thing, this is not the first Samsung phone with GPS I have owned. Compared to my old HTC phone, ALL my Samsung GPS' have never been that great. My Beholds were so so GPS wise, you can never expect them to stay locked all the time especially if you are standing still. But hands down the GPS on the Vibrants have been the worst (on some units, mine and my sister's replacement unit excluded).
So IMO it is a double whammy of software and hardware issues
barmanham said:
Doesnt cost me anything to replace it so why not if its worst then the one I have ill send it back and keep,my old one...
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
May not cost you anything now, but if you lose, break, or have a phone stolen in the future and the insurance deposit is $25 higher than it is now we can all agree why it's gone up.
First of all I dont even have insurance it's not like I bricked my phone and sending it back did you read the subject of the thread I didn't ask for little kids opinions if I wanna try a different phone that's up to me I asked opinion of people who already have replaced it
Sent from my SGH-T959 using XDA App
How do u even get to lbstest mode anymore?
*#*#1472365#*#*
Doesn't do anything
Sent from my SGH-T959 using XDA App
*#3214789650# lbstestmode
if you ever wanna change anything in the settings.. make sure you write them down if ever you wanna divert to the default settings..
the only settings i changed were the
supl server ; supl.google.com
server port ; 7276
secure socket ; off , works better, faster locks compared to off in these settings
not sure if any of these settings changes make any difference.. but i prefer to use the google server instead of that www.spirent-lcs.com
i think regardless of your settings in lbstestmode... when you run the gpsrestore app .. the app itself only uses the correct settings despite the lbstestmode changes/settings.. not sure.. i think the gpsrestore app works on its own when you run it and does not rely in the lbstestmode settings per se?? (totally unsure, just taking a wild guess)..
i wish samsung elaborated even more with regards to the gps fix app.. coz it's supposed to restore the settings ,but the custom settings do not get reverted back to the default one anyway even after running the gpsrestore.. maybe it does get restored within the system??? ughhhh
LOL i dont know
Take a lesson from this guy...
http://forum.xda-developers.com/showthread.php?t=860946
my gps works fine.. ill just wait for the official froyo release..
i can flash the leak if i want to , but id rather just wait.. now if the update doesnt come this month , then i'll be flashing in new years day!! LOL

Very angry.

Today I went to the At&T store because my GPS worked as well as my Captivates: it didn't work.
My 3.5G Mobile Data would connect also.
They gave me a new phone and I tested it in the store and both problems still existed. Except now the phone is very glitchy and extremly laggy. (Just like the Captivate)
I tell them about this and they say there's nothing they can do, and to call 611.
I call and talk to some random guy who can't even understand what my problems are, so that didn't help.
Where do I go now? I figure I'll go and get another phone tomorrow. But what really makes me mad is that the display model was great, GPS was instant.
Oh and also I just did a factory data reset on my Captivate that I'm supposed to sell at 1:00 tomorrow. And it gets stuck at the Cognition book screen. Please help, this is almost more urgent that my stupid Atrix because I need to sell this phone.
Tennis11 said:
Oh and also I just did a factory data reset on my Captivate that I'm supposed to sell at 1:00 tomorrow. And it gets stuck at the Cognition book screen. Please help, this is almost more urgent that my stupid Atrix because I need to sell this phone.
Click to expand...
Click to collapse
Man this pisses me off so much more than my stupid Atrix not working.
Please help!
Atrix 4G having GPS problem? Wow I'm surprised!
Mine is instant GPS lock and a lot faster than Captivate and even faster than my iPhone!
The only problem is the LCD screen color distortion
I guess you have checked the Use wireless networks under Location & Security Settings right?
For captivate, please have a clear sky.
squarejp said:
Atrix 4G having GPS problem? Wow I'm surprised!
Mine is instant GPS lock and a lot faster than Captivate and even faster than my iPhone!
The only problem is the LCD screen color distortion
I guess you have checked the Use wireless networks under Location & Security Settings right?
Click to expand...
Click to collapse
yeah I have both checked. And the display unit was really fast too..
I hated how they treated me in the store. I still had a defective unit and they essentially kicked me out.
Tennis11 said:
yeah I have both checked. And the display unit was really fast too..
I hated how they treated me in the store. I still had a defective unit and they essentially kicked me out.
Click to expand...
Click to collapse
Try another cooperate AT&T store to do the Atrix Exchange. So far i'm still debating if i should keep my Atrix or get iPad 2......
Fixed the Craptivate with Odin, it's ready to sell now.
What to do about Atrix? I'd rather have the first one I got because at least it wasn't all glitchty.
I got an Atrix on 2/22 and two weeks later it wouldn't boot or charge so I swapped it. GPS was instant and reliable on the first one. The replacement would never start Google Navigation and or maps although I never tested the GPS by itself, outside of an app. Downloading a new copy of Google Maps on the newer phone and it started working instantly. The display phone was also perfect: two sales guys had phones with no working GPS, and they d/l'ed the new Maps from Marketplace and it fixed their phones, too. Let me know if it fixes your phone or not.
Yeah on the first phone I had the last version of Maps, as of yesterday.
Another reason why I'm mad is because I spent this whole time setting up my phone... because I couldn't use titanium backup because I'm not rooted...
Tennis11 said:
Another reason why I'm mad is because I spent this whole time setting up my phone... because I couldn't use titanium backup because I'm not rooted...
Click to expand...
Click to collapse
Maybe if you stop being angry, you might get some service. Customer service workers are people too and nothing is their faults. Don't treat them like **** and they'll actually do something to help you.
Aside from that, install launcher pro and turn your phone off and on a few times. It'll speed up. Mine was real laggy for a few hours till I swamped it with apps and whatnot.
As for TiBup, root your phone then use it, or use app brain like a normal person and skip all the h4X0r work. Of course install all your non-paid for non-free apps from SD...
I'm always friendly with the employees. They weren't too friendly with me so I'm going to a different store tomorrow.
Tennis11 said:
I'm always friendly with the employees. They weren't too friendly with me so I'm going to a different store tomorrow.
Click to expand...
Click to collapse
Find one that has a service center attached to it. They have techs you can talk to, not just the pretty faces(not always pretty) they put out there to sell.
Pretty sure we don't have any of those in my area. Would I just do a Maps search for AT&T service?
Tennis11 said:
Pretty sure we don't have any of those in my area. Would I just do a Maps search for AT&T service?
Click to expand...
Click to collapse
sadly not, I had to look at all the local stores on google maps with satellite view...
http://maps.google.com/maps?f=q&sou...612,-111.890125&spn=0.00198,0.002779&t=h&z=19
They are very large.

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