Related
Was just at the store aaking about exchanging my SGS, and the rep told me they were not allowed to exchange phones for lack of recovery anymore, since all curent models do it.
But, she also said that Samsung knows about the problem, that it is well documented, and that a rom update will be out soon to fix it. She said it may ship with the froyo update.
She semed to know what she was talking about and said this came from the Samsung rep, so I think it is legit
Sent from my GT-I9000M using XDA App
i hope it's true.
that wil save a lot of trouble for a lot of people
brunes said:
Was just at the store aaking about exchanging my SGS, and the rep told me they were not allowed to exchange phones for lack of recovery anymore, since all curent models do it.
But, she also said that Samsung knows about the problem, that it is well documented, and that a rom update will be out soon to fix it. She said it may ship with the froyo update.
She semed to know what she was talking about and said this came from the Samsung rep, so I think it is legit
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
With the rate that Samsung's dragging its feet for fixing other issues with the galaxy s line, I'm glad I just got a straight refund for mine last week. Waited quite a long time for the SGS to be available in Canada, but now I'm kind of wondering if I should wait longer for HTC's next super phone.
Think they really need to crank up their bug fix team. Many people got burnt by them not updating older phones, but with the number of sales they have with the S, it really could hurt their mobile sales for years to come if they let things slide.
Raise the BS flag!
i'll only move back to HTC if they include SAMOLED
Samsung is not dragging their feet have you looked at the x10 or the htc magic? Samsung has already put out a update for the bell model i9000m just 1 week after the phone came out.. thats fast.
TriC_101 said:
Samsung is not dragging their feet have you looked at the x10 or the htc magic? Samsung has already put out a update for the bell model i9000m just 1 week after the phone came out.. thats fast.
Click to expand...
Click to collapse
Yes, the phone's been out for 1 week here in Canada, but in other parts of the world, it's been out for 2 months. And still no solid fix for the GPS. Go check out the GPS thread @ the phandoid forums to see how many times a phantom update was supposed to fix that issue.
I really did love my S, but I can live without a smart phone under all the issues are worked out. I'm a pessimist by nature, but I am hoping to be pleasantly surprised with all kinds of fixes and an on schedule froyo release.
PS, might want to look at the behold II, you know the phone that they said it would be upgraded to 2.x in their promotional video, then said 1.6 is as far as they were going to go just as the S was announced? heheh
Hmm that's weird.
I just exchanged mine this afternoon at Yonge and Dundas in Toronto and I wasn't even asked any questions. The manager said they were aware of the problem and that the new batch was working so it was exchanged on the spot. No mention of waiting for updates...
My new one works perfectly.
DarthV said:
Yes, the phone's been out for 1 week here in Canada, but in other parts of the world, it's been out for 2 months. And still no solid fix for the GPS. Go check out the GPS thread @ the phandoid forums to see how many times a phantom update was supposed to fix that issue.
Click to expand...
Click to collapse
The GPS is fixed with the new ROM.... check the threads. I can attest to it it locks much faster and is much more accurate now.
atanga said:
Hmm that's weird.
I just exchanged mine this afternoon at Yonge and Dundas in Toronto and I wasn't even asked any questions. The manager said they were aware of the problem and that the new batch was working so it was exchanged on the spot. No mention of waiting for updates...
y.
Click to expand...
Click to collapse
To me, this just further confirms that a fix is coming. If it is fixed in new batches, then an updated SPL will be out shortly, or shipped with Froyo. It would not make sense to not ship it because it would just end up to more warranty returns due to bricked upgrades.
cool, hope they fix this soon!
just for the record, it's not just the Bell model
i9000 from other countries have having the same problem, and it's also not all the units, just some units
seems like they have some one sleeping in Samsung's QA department.
otherwise there is no explanation why some units of the same batch are fine, yet some units are missing the 3 buttons modes
And someone from futureshop was even arguing with me that bell did that to avoid rooting it
casperr said:
And someone from futureshop was even arguing with me that bell did that to avoid rooting it
Click to expand...
Click to collapse
LOL
some one tried to tell me the same on wireless wave
"samsung caught up on the problem, all new phones comes without it"
then i made them pull out a newer box, and ta da... it worked
the girl was left (speechless)
the first one i tried had an older date in the box
Any new updates about this fix?...
ccrows said:
Any new updates about this fix?...
Click to expand...
Click to collapse
the 3 button fix is already in the DEV sub forum of SGS
find it and install it
Any word on when we're going to be allowed to take this damn phone home with us already? Have a feeling my manager (who REALLY wants to trade me for his EVO) is jerking me around as far as the date goes.
Nevermind, looks like we got our answer tonight.
Ok, I've been reading all the threads about the 'leaked' beta that's being argued over etc. so I took it upon myself to chat w/ a Sprint rep about 2.2 and how to get my hands on this mystical beast..
When directly asked how to help beta test, the rep suggested that I contact technical support and they would "definitely" help me with that request.
FWIW..
No way any end-user is going to get a copy of that, sorry... Imagine the piles of NDAs you'd have to sign. They'd basically have to hire you into hardware dev. Sorry to burst your bubble, but it won't happen. That phone number is just to get you off their back.
APOLAUF said:
No way any end-user is going to get a copy of that, sorry... Imagine the piles of NDAs you'd have to sign. They'd basically have to hire you into hardware dev. Sorry to burst your bubble, but it won't happen. That phone number is just to get you off their back.
Click to expand...
Click to collapse
not in a bubble.. I just wanted answers
(i'm on the phone rt. now.. I'll post their answer in a few)
we all know its coming "this year"
opening a new thread every minute is not going to get this out sooner...
ericizzy1 said:
we all know its coming "this year"
opening a new thread every minute is not going to get this out sooner...
Click to expand...
Click to collapse
not sure how to answer this one (rolls eyes)
After talking to Tier 2 tech support on the phone, I emailed him my screenshot and he seemed really puzzled that an online chat rep would tell me this.
HE said he is not aware of anything going on for beta testing.. Further, he checked his 'inside' mail/communications about upcoming things etc. and didn't see anywhere that would imply that the 2.2 update would be here within the next few weeks but he said that's where things stand today and it was subject to change.
He did say that normally, they get the inside scoop before things drop so that they are prepared before the official drop/release of new stuff and he saw nothing yet to imply that froyo was coming.
Further, he also mentioned that Sprint does not normally do Beta testing that he is aware of and that sometimes people get ahold of things (leaks) before they're official (which we already knew)..
So there's the answer. Sprint doesn't normally do beta testing
keep calling and bugging them and see if someone else gets it LMFAO
or just wait....
Two things:
1. The online rep you talked to doesn't speak English and is not privy to any sort of inside information. They don't know ****.
2. The "Tier 2" rep you talked to doesn't know ****.
No way, no how will you ever be able to "beta test" for Sprint. They do their own testing, but they keep it under wraps pretty tight. Anybody you talk to on the phone is just a Sprint drone.
Either way, you don't know if you don't ask right?
I asked whilst many whined about entitlement. (not implying that'd the case in this thread, but still..)
Sent from my SPH-D700 using Tapatalk
Just a little fyi... when you call sprint reps, be careful... they work in prisons. Just found this out the other day... interesting eh?
Sent From The Beast Inside My Pocket.
You wanted information and you called the stupidest people on the face of the planet? Why didn't you just go find the nearest homeless person or McDonald's employee and ask them to flash Froyo onto your phone?
bigray327 said:
You wanted information and you called the stupidest people on the face of the planet? Why didn't you just go find the nearest homeless person or McDonald's employee and ask them to flash Froyo onto your phone?
Click to expand...
Click to collapse
I think that would be offensive to some homeless people and mcdonalds employees. Just sayin. xD
Other than that, I do have to agree, sprint employees are quite dumb. After being with sprint for 6 or so years, I would know. Especially in the first few years before they actually got their **** kinda together.
Also, I believe that 2.2 froyo will be coming out around the end of november. I'm going to stick to that. If not, then sprint is gonna have a ****load of people wanting their money back.
Sent through the Matrix
Wow... This is kinda offensive to those of us employees that actually know our ****. We're not all bad or idiotic or mindless braindead drones. There are a few good ones out there...BTW, I'm not call center I'm store rep, but I paid my dues at the center prior to this gig...
But yeah, none of our info actually mentions any type of updated release for Froyo...
notoriouspyro said:
But yeah, none of our info actually mentions any type of updated release for Froyo...
Click to expand...
Click to collapse
Meaning that froyo is still set to be released at the end of november or that the epic will not receive froyo at all? If its the latter then I among many others will rage and most definitely return the epic.
Oh and no offense. Just stating that I've dealt with my share of sprint employees that aren't the brightest crayons in the box...
Sent through the Matrix
fromchaos0646 said:
Meaning that froyo is still set to be released at the end of november or that the epic will not receive froyo at all? If its the latter then I among many others will rage and most definitely return the epic.
Oh and no offense. Just stating that I've dealt with my share of sprint employees that aren't the brightest crayons in the box...
Sent through the Matrix
Click to expand...
Click to collapse
There is absolutely no doubt that the Epic will receive Froyo.
It will get it, I spoke with a rep at one of our conferences and he did state it was coming, but he just had no idea when. I know doesn't help to move things along. But be patient. Hell I had to wait until a week ago before employees were able to get our epics, so good things do come to those who wait.
fromchaos0646 said:
I think that would be offensive to some homeless people and mcdonalds employees. Just sayin. xD
Other than that, I do have to agree, sprint employees are quite dumb. After being with sprint for 6 or so years, I would know. Especially in the first few years before they actually got their **** kinda together.
Also, I believe that 2.2 froyo will be coming out around the end of november. I'm going to stick to that. If not, then sprint is gonna have a ****load of people wanting their money back.
Sent through the Matrix
Click to expand...
Click to collapse
Just wait until he gets next months bill and for some reason they switched him to a family plan with international roaming because he called in and asked about Froyo.
Rule #1 - NEVER call sprint unless you absolutely HAVE to.
Rule #2 - If you do HAVE to call, make sure to check your account online IMMEDIATELY after getting off the phone with them no matter what you were calling in about.
As long as froyo is a definite, its all good. Just gotta be patient even though its hard to wait for something that will make your phone truly "epic".
And damn, that would suck. Never have I experienced that with sprint but in the future ill look out for that. Idkillabitch if that happened to me.
Sent through the Matrix
fromchaos0646 said:
Never have I experienced that with sprint but in the future ill look out for that. Idkillabitch if that happened to me.
Sent through the Matrix
Click to expand...
Click to collapse
Ditto. Remember folks, the BBB can be a sledgehammer.
BThomas22x said:
Just a little fyi... when you call sprint reps, be careful... they work in prisons. Just found this out the other day... interesting eh?
Click to expand...
Click to collapse
LOL, no, they don't. They work in call centers, though some of the reps like to compare it to prison.
As for the beta testing, there is a VERY long, drawn out process to be a beta tester, and it's not what you know, it's who you know. I had some fairly high up individuals asking to get me beta team access, and I was shot down damn near instantly. However, a former coworker's brother got him into the beta team, and he was receiving phones almost 6 months before they were released. It was pretty awesome playing with the new stuff before any info was ever leaked to the net, but these folks are NOT techies like us, they just play with the phones and report any obvious bugs.
muyoso said:
Just wait until he gets next months bill and for some reason they switched him to a family plan with international roaming because he called in and asked about Froyo.
Rule #1 - NEVER call sprint unless you absolutely HAVE to.
Rule #2 - If you do HAVE to call, make sure to check your account online IMMEDIATELY after getting off the phone with them no matter what you were calling in about.
Click to expand...
Click to collapse
What's funny, is I actually DID check my account afterwards LMFAO
Just sayin'
Well he was very nice i must admit and even though i didnt get an answer i liked 2 much it was better than the usual "oh we dont know anything about it". He said that the Update WAS ready for the 11th of November but that tyhere were a couple of bugs and they are trying to work on it to relase as soons as possible. He said that he talked to a couple fo co-wrokers and his supervisor and he gathered that he truly sincerely didnt know(which i actually beleived for the first time) BUT that the LASTEST and FINAL DATE that FROYO for the epic will be out by is DECEMBER 5th, which i know is not the best date AT aLL but its certainly best than the END OF THE YEAR. so yeah wanted 2 share that, if anyone else scoops something up let US all know
That's cool, even if true
the froyo leak has always been running as stable as
the 2.1 for me. So I am fine with it.
Can we just have a forum for Froyo gossip? Froyo is becoming the Brett Farve of the Epic 4G.
betterment66 said:
Well he was very nice i must admit and even though i didnt get an answer i liked 2 much it was better than the usual "oh we dont know anything about it". He said that the Update WAS ready for the 11th of November but that tyhere were a couple of bugs and they are trying to work on it to relase as soons as possible. He said that he talked to a couple fo co-wrokers and his supervisor and he gathered that he truly sincerely didnt know(which i actually beleived for the first time) BUT that the LASTEST and FINAL DATE that FROYO for the epic will be out by is DECEMBER 5th, which i know is not the best date AT aLL but its certainly best than the END OF THE YEAR. so yeah wanted 2 share that, if anyone else scoops something up let US all know
Click to expand...
Click to collapse
Total meaningless BS.
Literally no one in the first two tiers of tech support is going to have the slightest idea. It will be released when ready. Target are movable, they are not going to blow a few million bucks in needless support issues if it isn't ready on Dec 5, so the support person you spoke to was just completely making it it up. There was also clearly never a target of the 11th.
On of our more respected Sprint people here has said the target has been NOv 29th for a while and that is the only credible thing that has surfaced, and is incidentally, exactly in line with the only thing Sprint and Samsung have ever said publicly, which is their placing the release for Epic at between the end of November and the end of December.
aero1 said:
Total meaningless BS.
Literally no one in the first two tiers of tech support is going to have the slightest idea. It will be released when ready. Target are movable, they are not going to blow a few million bucks in needless support issues if it isn't ready on Dec 5, so the support person you spoke to was just completely making it it up. There was also clearly never a target of the 11th.
On of our more respected Sprint people here has said the target has been NOv 29th for a while and that is the only credible thing that has surfaced, and is incidentally, exactly in line with the only thing Sprint and Samsung have ever said publicly, which is their placing the release for Epic at between the end of November and the end of December.
Click to expand...
Click to collapse
you sound angry dude lol
betterment66 said:
you sound angry dude lol
Click to expand...
Click to collapse
He's right. You're simply not going to get any kind of accurate answer from Sprint CS on things like this. They know practically nothing.
I really don't understand why u ppl are making it seem like the OP is doing something wrong.. we are all just wanting froyo and he called sprint and shared with us what the rep said. we will find out when it is when it comes which is hopefully gonna be soon...
Sent from my SPH-D700 using XDA App
How does one get a copy of the leaked froyo?
Sent from my PC36100 using XDA App
Just hop on over to the dev sub-forum. There is the leaked 2.2 beta and about 3 roms based on it already. You just need to root and install clockwork mod recovery.
i work internally there and i can tell ya this i get all my info on the outside.... its not like we really know i also talk to multiple people in the company and we email each other to find info out... remember we are employee's not SPRINT don't rely on what an employee tells ya talk to the source ask Google when its coming out why are you asking a service provider? we don't make or create the software and we are not the equipment manufacture people need to come to grip and realize sprint is only a service provider
setox said:
i work internally there and i can tell ya this i get all my info on the outside.... its not like we really know i also talk to multiple people in the company and we email each other to find info out... remember we are employee's not SPRINT don't rely on what an employee tells ya talk to the source ask Google when its coming out why are you asking a service provider? we don't make or create the software and we are not the equipment manufacture people need to come to grip and realize sprint is only a service provider
Click to expand...
Click to collapse
your a fool
Info Source
That may be but I tend to agree with him. Your local Sprint store is not the best place to get information.
And btw, that should be "you're" not "your".
tsp
infamousjax said:
your a fool
Click to expand...
Click to collapse
We will all just be crying for gingerbread as soon as we get froyo
Sent from my SPH-D700 using XDA App
Lol now why would you post about you talking to a rep? Seriously it will come when it does. No one cares about you talking to a rep because chances are that rep is just pull it out of his ass to get you to go away.
Guys I just spoke to my doc and he told me its coming tomorrow I swear that's what he said, and its gotta be true because my doc said so, sooo yeaahh listen to me! Because I'm soo freaken cool! And I have the power to talk to people and get answers that none of you will ever be able to get! Bwahwawah.
P.s: I'm just bored don't get your panties all tied in a knot jkjk :::wink:::
Sent while your mom was putting her clothes back on (Epic4G gotta love it.)
I have a Sprint HTC Hero, rooted, overclocked, blah blah blah. It still does not do over half of the **** your Epics do. I cant even run a 3d game on this P.O.S. Point is, be thankful for what you have.
& for the record, 2.2 is nothing special.
Dj21o said:
I have a Sprint HTC Hero, rooted, overclocked, blah blah blah. It still does not do over half of the **** your Epics do. I cant even run a 3d game on this P.O.S. Point is, be thankful for what you have.
& for the record, 2.2 is nothing special.
Click to expand...
Click to collapse
For the upgrade to fully use flash makes your point false. Froyo is a big step from 2.1.
And also I spoke to a rep as well. And he was giving me info he read off of Android Central so he's basically in the dark as much as we are. Phones being released is one thing because Stores get the info ahead of time for stock purposes. Froyo is something different.
And [email protected] the Bret Favre comment. I almost lost my drink!
I think these "I talked to a sprint rep who knows when it's coming out" Is the equivalent to "I played for my high school basketball team so I know what it's like to be in the NBA. You really have no insight on what's really happening
I've heard the 29th.. oh and I work for sprint but hope its true.
aero1 said:
Total meaningless BS.
Literally no one in the first two tiers of tech support is going to have the slightest idea. It will be released when ready. Target are movable, they are not going to blow a few million bucks in needless support issues if it isn't ready on Dec 5, so the support person you spoke to was just completely making it it up. There was also clearly never a target of the 11th.
On of our more respected Sprint people here has said the target has been NOv 29th for a while and that is the only credible thing that has surfaced, and is incidentally, exactly in line with the only thing Sprint and Samsung have ever said publicly, which is their placing the release for Epic at between the end of November and the end of December.
Click to expand...
Click to collapse
I'm pretty sure the few million bucks of support doesn't bother them one bit. As we've seen with the GPS issues, they'll just ignore it. No cost at all to them.
Some Sprint reps know way more than others about current and upcoming products. However, keep in mind that it's not their job to keep you up to date on release dates for Froyo, and at least some of them just don't feel like talking to you about it even if they know. You can call again and again and ask 20 of them, and maybe you'll get someone that actually does know and is willing to share info with you, or you might get a bunch of people who just show up and do their jobs, don't give a crap about the products they support, and have no idea what you're talking about. Either way, I wouldn't discount something a Sprint rep says, because they're at least as likely to know as anyone else.
Flash is slow as **** anyways? Lol. And cant you just get the apk from somewhere and install? I did it on my hero, but my processor is sllllooowwwwww lol.
Hey guys,
For those of us that went to Google I/O, have you heard anything about the chromebooks we're supposed to be getting? We're two days away at this point so I find it kind of strange that there hasn't been any word from Google.
I guess this probably means they won't be mailing them to us. Otherwise, they would have contacted us to ask where we wanted it shipped to. Probably some sort of voucher we can print off? We'll see on Wednesday, I guess.
Anyway, post here if you hear anything!
Thanks,
Sam
smaskell said:
Hey guys,
For those of us that went to Google I/O, have you heard anything about the chromebooks we're supposed to be getting? We're two days away at this point so I find it kind of strange that there hasn't been any word from Google.
I guess this probably means they won't be mailing them to us. Otherwise, they would have contacted us to ask where we wanted it shipped to. Probably some sort of voucher we can print off? We'll see on Wednesday, I guess.
Anyway, post here if you hear anything!
Thanks,
Sam
Click to expand...
Click to collapse
Saw an CNet segment on them. They are really just dedicated internet-only laptops. Instant on, no SW installations, long battery life. Fills a need, just not mine.
http://news.cnet.com/8301-30686_3-20061896-266.html
http://news.cnet.com/chromebook-netbook-ipad-which-would-you-rather-spend-$500-on/8301-17938_105-20062229-1.html
markp99 said:
Saw an CNet segment on them. They are really just dedicated internet-only laptops. Instant on, no SW installations, long battery life. Fills a need, just not mine.
http://news.cnet.com/8301-30686_3-20061896-266.html
http://news.cnet.com/chromebook-netbook-ipad-which-would-you-rather-spend-$500-on/8301-17938_105-20062229-1.html
Click to expand...
Click to collapse
thanks, but that's not what I was asking about. I know what chromebooks are. All google i/o attendees are getting free chromebooks(just like how we got free galaxy tabs). I'm wondering if anyone has heard about those. Google hasn't mentioned anything since the event.
I've been wondering the same thing myself. Whenever I receive a new email I get excited for a second, and then realize it's not from Google
Same here.
I hope tomorrow we´ll have the answer :$
Update address
Couple of days ago I emailed them and they said I need to update my address in the google io page if it is changed, this means they may mail it, but they did not give any more information about the date and the method we get our chromebooks.
bohlool said:
Couple of days ago I emailed them and they said I need to update my address in the google io page if it is changed, this means they may mail it, but they did not give any more information about the date and the method we get our chromebooks.
Click to expand...
Click to collapse
okay, cool. thanks for the update. it's strange that they wouldn't send this information to everyone..
bohlool said:
Couple of days ago I emailed them and they said I need to update my address in the google io page if it is changed, this means they may mail it, but they did not give any more information about the date and the method we get our chromebooks.
Click to expand...
Click to collapse
Ug, I hope they don't just send it to that address. My work address is in there and then it will be a whole accounting fiasco when it gets delivered. lol
Besides, if I remember right, they said we'd get a chance to pick which model. Might be imagining that part though.
Didn't they say June 15th during the I/O 2011 keynote? So I think we might get an email for a coupon to redeem one or something beginning tomorrow.
Sundar Pichai said, "We want to make sure every I/O attendee gets a free chromebook. These are available on June 15th. We will send you an email with details so you can claim your chromebook very, very soon."
Sounds to me like we'll be picking them up. If they just showed up at our doors, we wouldn't exactly be claiming them..
I also went to IO and am also wondering about the Chromebook. Haven't heard anything since the keynote.
I originally thought they may just give us vouchers, but there are a couple reasons I think they won't do it this way. As far as I know, Google has never given vouchers and instead has always mailed the product directly. Also, if they gave vouchers, they'd have to inform the retailers about them which seems like way too much trouble for around 5000 people across the world.
"Claim" doesn't necessarily mean we'd pick them up. You could claim something online as well. I think Google will email us about a page to go verify our address and choose our Chromebook, but I guess we'll have to wait and see.
Isn't really something that fits my needs either, as I don't think many developers will be able to do much work in just a browser, but it would be pretty nice for basic browsing and YouTube type stuff.
yeah, I don't know what I'll use it for.. I fully intend to attempt to get command line tools like vim, gcc, javac, etc. working on it but I don't know if that will work out.. chrome OS comes with support for python and, I believe, qemacs so that's a start. I still won't be able to write android apps but I should be able to do a fair bit of my school projects.
either way though, I'm still excited. new toys are always fun!
Come on Google!
It´s already 15th!!
still nothing?
Google just sent out a tweet on their IO account saying "#io2011 attendees - we’ll be emailing you next week with details on how to claim your Samsung #Chromebook. Stay tuned!". twitter com/GoogleIO
maciel310 said:
Google just sent out a tweet on their IO account saying "#io2011 attendees - we’ll be emailing you next week with details on how to claim your Samsung #Chromebook. Stay tuned!". twitter com/GoogleIO
Click to expand...
Click to collapse
yeah, just read that myself.. next week, though? lame!
Edit: on the plus side, this does confirm that we are getting the samsung chromebook and not the acer crapbook =]
smaskell said:
yeah, just read that myself.. next week, though? lame!
Edit: on the plus side, this does confirm that we are getting the samsung chromebook and not the acer crapbook =]
Click to expand...
Click to collapse
Hard to complain when we are getting it for free.
thehabs24 said:
Hard to complain when we are getting it for free.
Click to expand...
Click to collapse
haha yeah, you definitely do have a point there. but still.. I anxious
smaskell said:
yeah, just read that myself.. next week, though? lame!
Edit: on the plus side, this does confirm that we are getting the samsung chromebook and not the acer crapbook =]
Click to expand...
Click to collapse
also, it looks like it would be the wifi version since the 3G version is available in Amazon today (not the wifi).
Got the email tonight and just placed my order. Samsung white 3g and it looked like amazon is out of stock.