Serious MMS issue - Help! Anyone! - myTouch 4G Q&A, Help & Troubleshooting

Ok, this is by FAR the strangest thing I have ever seen happen to my phone
If you go to the messaging app, then hit menu, settings, you can adjust the max size for MMS messages.
Choices should be
300k
600k
1000k
Well.. mine only has these choices
100k
200k
300k
The ACTUAL MENU has changed somehow! It either changed out of the blue, or ALL new MT4G's are like that and I didn't notice it since I got my replacement (which was brand new in the packaging)
If I can no longer receive MMS bigger than 300k, THAT'S BS!!!

Factory reset fixed it..
I've never, EVER, seen an app change an actual phone settings menu
Especially since I don't use any messaging apps.. just the default one.
weird.

Related

CANNOT send/receive MMS.

Hey guys, my unlocked touch diamond 2 was only receiving pictures at a very small scale. I then loaded the tinypic cab, so that was fine. now i can't receive or send pics at all. it just stays in my drafts folder. I've fooled around with the settings left and right and nothing seems to be working. if someone can point me in the right direction with the proper settings i'd verrry much appreciate it. I've been on the computer day after day, and yet no solution. well hopefully that'll change. i appreciate ur help. thanks
-frustrated htc owner.
I suspect its the size of the pics that is preventing it from sending. Search for MMS size registry tweaks.
I suspect its the size of the pics that is preventing it from sending. Search for MMS size registry tweaks.
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Click to collapse
No. Not the case. The MMS program will refuse to allow a larger then accepted image. It will display on the MMS screen and also prompt you when you try to send.
Well you have to make sure several things:
I'm assuming, what I gathered from your post, that you were able to send MMS at one time. So this tells me that your rom is at least has MMS support (which is an option). I can also assume that you have a data connection, which is required for MMS. Can you get online via Opera or Internet Explorer. You need to first find if your account with your carrier doesn't have Data Disabled.
Next it appears that your MMS settings have been altered so that you cannot send/recieve to your approximate carriers servers. What I would recommend is running "Connection Setup" again from the Setting>>Connection page.
The small pictures you are getting is because of the quality of the SENDERS phone/camera. Remember that we have a high resolution screen 800x480. Most "cheap" phones have a 1/4th our resolution and take MMS pictures at a VERY low res (164x132). This size on our large 800x480 WVGA screen will appear small.
THIS IS NOT THE FAULT OF YOUR PHONE. Tell your sender to up their resolution or actually buy a good phone (not a freebie 2 year signup junk bucket).

T-Mobile MMS size limits?

I've recently noticed that not many people have been getting my MMSes, and today I did some tests to figure out what was happening.
It seems like pictures sent from the Nexus One using the stock messaging app has the size cap at around 1MB. From some research, T-Mobile USA seems to cap their MMSes at 300KB. Pictures taken with the Nexus One's camera using the highest settings varies from 700KB to a little over 1MB.
When I send a 700KB picture to someone, the messaging app doesn't do any resizing or compression; it'll just send it as it is and the recipient will never get it. When I try sending the larger ones that are more than 1MB, the app will resize and/or compress to about 800KB, and as expected, the recipient won't get that either. I've even tried sending these larger MMS to my email to rule out any device/service incompatibilities on the other end, but those don't go through either.
Sending something tiny, like a 7KB or 100KB picture works just fine, which sort of verifies that there's a cap.
Well, my question is, is there a way to adjust the cap in the messaging app? I don't see any options anywhere, so I kind of doubt it. I don't really want to use a 3rd party app; I think you can set the max size in ChompSMS.
Some providers resize pictures as they're travelling across the network, simply because a lot of phones have small displays/memory and can't handle something that big. You have to tell them you're using a phone that can handle it (eg. N95 or iphone) so they stop doing it.
If Tmobile are dropping the pictures entirely then that's something for them to sort out... I'm surprised they would do that.
I just finished speaking to HTC and T-Mobile. T-Mobile confirmed that MMSes are capped at 300KB, and HTC told there's no way to change the maximum in the messaging app. All they could tell me was to take pictures at a lower resolution, which wasn't the answer I was looking for... Hopefully, when the source comes out, there will be a way to add the option in there.
I'm kind of surprised no one else has run into this issue before.
:/ well, that blows. i was a little whizzed at sprint for capping at 500kb.
your option could be get on wifi, send through email to their phone (e.g. [email protected])
common addresses
I'm using handcent sms on tmobile and handcent always resizes my images when i attach them to a message. i tried the normal messaging app and when i try to attach a picture it says "compressing image". For me handcent sms is great and definitely better than the stock app.
I took your guys' thoughts into consideration, but still ran into problems.
Sending a text using email to a T-Mobile number (##########@tmomail.net) with an attachment larger than 300KB will result in the the picture never reaching the recipient. I can't say that this won't work for any of the other carriers though.
Handcent Sms does indeed resize the picture enough to send, but it converted my 800KB picture down to 14KB. It's a little too aggressive with the conversion for my taste.
I'm just hoping that it will be a relatively easy to implement a way of changing the 1MB max size on the messaging app when the source comes out.
If anyone else has any suggestions, I'd love to hear it.
TaFFeR said:
I took your guys' thoughts into consideration, but still ran into problems.
Sending a text using email to a T-Mobile number (##########@tmomail.net) with an attachment larger than 300KB will result in the the picture never reaching the recipient. I can't say that this won't work for any of the other carriers though.
Handcent Sms does indeed resize the picture enough to send, but it converted my 800KB picture down to 14KB. It's a little too aggressive with the conversion for my taste.
I'm just hoping that it will be a relatively easy to implement a way of changing the 1MB max size on the messaging app when the source comes out.
If anyone else has any suggestions, I'd love to hear it.
Click to expand...
Click to collapse
Did the 14Kb figure come from the MMS when it was received or did you check it on the phone after it was sent? I'm on O2 in the UK and they seriously butcher any MMS being sent to the Android, if I send a picture to myself its immediately obvious looking in the conversation view that what I've sent and what I've received are not the same.
I too have been having this problem. I would like to stick with the stock messaging app as well. I am sure there will be an update for this I just hope it's soon.
shuflie said:
Did the 14Kb figure come from the MMS when it was received or did you check it on the phone after it was sent? I'm on O2 in the UK and they seriously butcher any MMS being sent to the Android, if I send a picture to myself its immediately obvious looking in the conversation view that what I've sent and what I've received are not the same.
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Click to collapse
I checked on both ends. This was with Handcent though, remember. When you send, it's added to the thread where you can check the file sized of the picture. I sent it to myself to my email via MMS, and it was 14Kb on that end too.
On the other hand, if I send something < 300Kb, the picture stays intact on the receiving end. I don't think T-Mobile does any processing of the MMSes in any way.
I too, have been having problems with MMS, just as you stated.
FWIW, my observations:
-Android on VZW can receive my MMS, but I get a 1kb file with nothing in it when he sends me an MMS.
-When iPhone on ATT sends me an MMS, it comes through, but when I send him an MMS, he never gets it. Strangely, when my other friend with a G1 sends him an MMS, it doesn't come through.
-Within Tmo, MMS is fine.
I don't know anyone dumb enough to use Sprint, so I can't check on that.
-I sent a photo from my Gmail app to myself, and it came out perfectly fine. 731k on both sides.
Would be nice to have an app that automatically resizes photos to the 300kb Tmo limit.
Hmm... That's weird, I can't send anything larger than 300Kb to myself or my brother who has a G1. I thought I had this figured out, but now I don't know what's going on anymore
I just checked on my phone, sending via tmo to att...one went through, but two others didnt. i may have to switch to handcent or chompsms.

MMS not being received by another

I sent a picture message many times to my friend and she never received it. I tried it on hanscent, chompsms, and the original messaging app and she hasnt received it. I'm on tmobile by the way. Is there a problem going on right now with the mms department?
I'm having an issue receiving MMS on my N1 on Vodafone in Ireland. I won't receive them at all even thought I have entered all the correct settings!!
Cheers,
M
bigg_daddy said:
I sent a picture message many times to my friend and she never received it. I tried it on hanscent, chompsms, and the original messaging app and she hasnt received it. I'm on tmobile by the way. Is there a problem going on right now with the mms department?
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Is the phone rooted? Do you have a custom rom installed, if so flash the rom again.
jerrycycle said:
Is the phone rooted? Do you have a custom rom installed, if so flash the rom again.
Click to expand...
Click to collapse
yes it is rooted to cyanogens 5.0.4.1 i flashed it about 3 times.
i had to change certain settings to be able to send mms to iphones....
I've had issues sending mms on my unrooted n1.
I think it has something to do with the photo size (despite being compressed for mms) if i send a regular picture (always on highest resolution) the report stays on pending until failure. however if i use something like ezimba and reduce the file by say 30% it's received almost immediately...
not sure if this is the cause or not, but that's the work around i've found to get it to work...
DMaverick50 said:
i had to change certain settings to be able to send mms to iphones....
Click to expand...
Click to collapse
what settings? i'm having trouble sending pictures to iphones (3gs) too.
Picture size must be under 300k (this includes the text message).
There is a setting under handcent that lets you specify the maximum size. By default it is 500k.
Change that setting and it may work better for you.

"Delete old messages" keeps checking itself

Hey guys, stumbled across this forum while searching for help with another issue and it's been a great help so far.
Anyway, have a new problem with the phone. I have (or atleast had) a fair amount of messages from various people. On my birthday of all days (I guess I was getting larger than average amount of messages?), the phone decided to display some error message which I didn't see and then deleted all of my messages, so people have messaged me for my bday and I have no idea what they have said, haha, but thats a seperate problem.
Went into the settings and the phone has checked 'delete old messages' again even though I made sure this was off when I first got the phone.
I changed it back and checked again... the phone has checked the box again. No matter what I do it keeps checking the box.
Any ideas?
I have that bug too. I do not know how to solve it. In order not to del my old messages, I just increase the text message limit (from 200 to 1000).
I have the exact same problem. Very annoying. I've lost a fair amount messages due to this too. Now I've increased the text message limit from 200 to 500 and I backup all my SMSes to my gmail account using "SMS Backup" every night. Seems to be the only way to preserve old messages at the moment.
istnelane said:
I have that bug too. I do not know how to solve it. In order not to del my old messages, I just increase the text message limit (from 200 to 1000).
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Click to collapse
I've done that now too (up to 5000 as thats the limit), so hopefully it should be ok now, but I'd still like to know how to turn this auto delete function off if possible. I bought this phone because I was sick of how controlling the iPhone was, don't really want another phone that does what it wants, haha.
Up until today it used to just ask me if I want to delete older messages everytime I went into messages, but now its just decided it's going to do it.
Temp. Fix-ish.
I don't want to bump an old thread and I don't know if this has been solved yet but when I discovered this I did some tinkering and discovered it appears to be triggered by backing out of the messaging service using the back key. The trick is to use the home key to take you back to the home screen. This will allow you to always have "Delete old messages" unticked.
Until a fix is out I hope this helps.
I had this issue before!
Surprisingly, it went away after flashing to another firmware (which turned out not liking) and then flashing back to my old firmware via Kies.
If you're unwilling to go that route, then I suggest using a different messaging app such as Handcent SMS or something like it and bypass the default messaging app all together. It doesn't look as nice as the default messaging app IMHO but it does not have all the quirks the former gives (like changing 3-SMS long messages to an MMS automatically...irritating!)
I heard Froyo will be fixing the annoyance I just mentioned. Maybe once the official Froyo from Samsung comes out all these small annoyances would go away.
That 3-long SMS to MMS is annoying because I get unlimited SMS but it charges me the standard rate for MMS so it's stupid.
I never really reach the 5000 limit and I'm happy using the home key method as it is but good options otherwise.

Android mms fix

so I have seen threads upon threads of people asking how to get mms to work on the HD2 with android on it.
I have a few solutions. The first one a Tmobile rep gave me the info for.
In your apn settings for server it's empty but if you add internet2.voicestream.com save the changes and go back to the previous screen go to network operators than go register on the tmobile network you will notice lightning fast picture messaging.
Another thing is what your using to text with. I use Handcent SMS as I look the look and options. It's good for setting custom text tones putting pictures to the person who's texting you it's a threaded text style and ontop of that it's free! In the settings for Handcent there it has options to recieve messages up to 5 mb. This also works for sending. I noticed when I went from 300 kb from the default at the time to 2 mb it expanded my capability for recieiving picture messages.
Try these out. Hopefully people will get good use out of these two techniques and I hope it helps many people.
Maybe even good enough to sticky as it is a big question and big issue to new flashers.
No go for me on tmobile us on mccm 1.6 with hastarins newest kernel
are you using ppp or rmnet?

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