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I bought my TMOUS HD2 on launch day. I've noticed a few strange things about it that I thought I'd report. You should check your HD2 for the same things. Pay attention when you check--these are sometimes subtle.
1. The demo racing game, Ferrari, is choppy--there are small freezes during races.
2. The audio is slightly delayed (audio plays just before the mouths move, producing "lip sync" problems, etc). Turns out this affects the Transformers videos as well as all players and maybe some games. Coreplayer/tcpmp are affected, too.
3. Newton's rings. After a day of use, angle your device in front of an indoor/flourescent light. You might be able to see oily rainbow rings appearing in your screen. These can't be wiped off, and are not just under your case/screen-protector, they're deeper than that.
Does anyone else have these problems? Are they normal? Should I/you ask for a refund or an exchange?
[edit]
#1 is CONFIRMED for users with some stock microSD cards! Moving the game off of the memory card fixes the choppiness!
#2 seems to be present in ALL HD2 devices!
#3 seems unique to my device.
I've observed all of these problems except the newton's rings.
i havent noticed these things, ive had mine since launch day
fiendskillz said:
i havent noticed these things, ive had mine since launch day
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Click to collapse
umm.. if you can replicate those problems on pc (more specifically the movies on a pc, just copy the files to your pc and play them and see if its the same) I have had my phone since the thursday before launch.. and i don't have ONE of those problems...
good luck getting an exchange done with the backorders and high demand BUT i would at least return it till more come in if they can't "exchange" it.
My biggest problem i HAVE had is random sleep of deaths... where it doesn't want to turn back on from sleep mode... but being a long time windows user... pulling the battery randomly is natural (sad i know lol)... and it doesn't happen frequent enough to piss me off.
Also... r you on the stock rom or cooked rom?
I've noticed skyfire to be choppy and audio out of sync on a strong 3g connection pulling 1100 kb/s. Never had that problem on my touch pro 2.
the ferrari game is , and has been, choppy since day 1. there was an unboxing video a few days before the HD2 came out, can't remember what site it was, and he played the game for a little bit....looked choppy too.
the transformers audio does appear to be a little bit out of sync, very little but still noticeable.
I don't see the 'rainbow screen' on the HD2 though I do have it on the TP2, first I've heard of it on the HD2.
The problem with the choppyness on the game is actually the micro SD card. The micro SD cards that shipped with our devices seems to have a problem. If you copy the game on to another micro SD card the choppyness will go away. The same might be true for video (I just have not had time to test it yet).
I don't want to thread jack, but maybe you guys are having this issue also.
After syncing my contacts, I lose contact numbers. I've synced via outlook and gmail and I get the contact's names onto my phone, but phone numbers are randomly missing. I can't figure out what the contacts have in common. I came from a blackberry and my lady from a dumb phone and we both have the same issue with missing phone numbers.
Anyone else? Got a resolution?
igotdatglow said:
I don't want to thread jack, but maybe you guys are having this issue also.
After syncing my contacts, I lose contact numbers. I've synced via outlook and gmail and I get the contact's names onto my phone, but phone numbers are randomly missing. I can't figure out what the contacts have in common. I came from a blackberry and my lady from a dumb phone and we both have the same issue with missing phone numbers.
Anyone else? Got a resolution?
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Click to collapse
which server are u trying to sync? google server? I just notice the names aren't syncing properly but in terms of phone numbers and e-mails and addresses, i got all of those back by syncing to google's server via outlook.
in terms of this thread tho, i haven't had any of these problems above, i just tested my transformers pc and phone and both are playing in sync... the ferrari game yes its kinda choppy, but like the guy said above it might've been a sdcard issue, since they will only ship us with class 2 sdcards...
xtenpeben said:
which server are u trying to sync? google server? I just notice the names aren't syncing properly but in terms of phone numbers and e-mails and addresses, i got all of those back by syncing to google's server via outlook.
in terms of this thread tho, i haven't had any of these problems above, i just tested my transformers pc and phone and both are playing in sync... the ferrari game yes its kinda choppy, but like the guy said above it might've been a sdcard issue, since they will only ship us with class 2 sdcards...
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yep, synced via google's server and outlook
my girl just imported from her simcard and has the same issue
thanks
Received my HD2 from TMO on the 31st and do not have the problems you are describing.
Thanks for the responses, everyone! For those of you who aren't experiencing at least problems 1 and 2, can you answer the following:
1. Are you using a custom microSD card?
2. Could someone take a video demonstrating that the problem does NOT occur with your device?
T mobile will claim ignorance unless there is some proof that at least some of our devices don't have the first two issues (the choppy racing game and the audio delay).
I havent noticed the audio lag in transformers but have noticed that Ferrari game to be choppy. Have any of you notice Sense UI locking up your phone?
For Instance, If im browsing on Opera Mobile 10 and then quit the app, I get a black screen for the today screen and only the Start Menu is accessible.
Then I hit Start, and I hit settings but its just stuck so I can get to "HOME" to turn off Sense UI so basically I have to remove the battery.
Also, in the Photo Viewer IN SENSE UI , I recorded about 15 3min videos (Went to a Mexican Corrido Concert ) Once I click on "Albums Soft Key", All the preview thumbnails start loading for the videos and just freezes there.
Then when I try to click on any image, It wont pull up the picture in fullscreen. It just hangs. This is BS.
Never had these issues with my Sprint Touch Pro 2. Will remove the SD card and try my 4gb card.
erick10 said:
I havent noticed the audio lag in transformers but have noticed that Ferrari game to be choppy. Have any of you notice Sense UI locking up your phone?
For Instance, If im browsing on Opera Mobile 10 and then quit the app, I get a black screen for the today screen and only the Start Menu is accessible.
Then I hit Start, and I hit settings but its just stuck so I can get to "HOME" to turn off Sense UI so basically I have to remove the battery.
Also, in the Photo Viewer IN SENSE UI , I recorded about 15 3min videos (Went to a Mexican Corrido Concert ) Once I click on "Albums Soft Key", All the preview thumbnails start loading for the videos and just freezes there.
Then when I try to click on any image, It wont pull up the picture in fullscreen. It just hangs. This is BS.
Never had these issues with my Sprint Touch Pro 2. Will remove the SD card and try my 4gb card.
Click to expand...
Click to collapse
A hard reset and new card should fix the software issues. So would a new ROM. This thread is primarily concerned with hardware defects.
buy class 6 microsd card and your problem will be gone
u will find alot of problems with this device reason being tmo never looked into it they just seen it and said we will take it , slapped there name on it and threw in a few bells and whisles and apps and threw it on the shelves. without knowing anything about it, now its like if u need to know anything about the device or need to fix it because of a software issue its pointless to call them because they dont know anything about the hd2, so u hav to know people like us to help u guys out
shah_vm said:
buy class 6 microsd card and your problem will be gone
Click to expand...
Click to collapse
Exactly...The card came with the phone is class 2 which is too slow for this kind of device. Damn cheap ass Tmo.
curiousGeorge said:
I bought my TMOUS HD2 on launch day. I've noticed a few strange things about it that I thought I'd report. You should check your HD2 for the same things. Pay attention when you check--these are sometimes subtle.
1. The demo racing game, Ferrari, is choppy--there are small freezes during races.
2. The audio is slightly out-of-sync with the Transformers videos (audio plays just before the mouths move, etc). Turns out this affects all players and maybe some games. Coreplayer/tcpmp are affected, too.
3. Newton's rings. After a day of use, angle your device in front of an indoor/flourescent light. You might be able to see oily rainbow rings appearing in your screen. These can't be wiped off, and are not just under your case/screen-protector, they're deeper than that.
Does anyone else have these problems? Are they normal? Should I/you ask for a refund or an exchange?
Click to expand...
Click to collapse
1. The Ferrari game runs smooth on my HD2, not choppy at all
2. This is a microsd card speed issue, I replaced mine with a class 6 and the audio is in perfect sync.
3. I have yet to see the rings you are speaking about.
kongzilla said:
1. The Ferrari game runs smooth on my HD2, not choppy at all
2. This is a microsd card speed issue, I replaced mine with a class 6 and the audio is in perfect sync.
3. I have yet to see the rings you are speaking about.
Click to expand...
Click to collapse
Was it ever out of sync for you, even with a class 2?
My videos can often play without skipping any frames. Playback is full speed, but the audio is always 250ms behind the video (that's 1/4 second--a large amount).
Are you sure the card speed is the only issue here? I can understand for the ferrari game, or for skipped frames in large videos, but my videos can be as low as 25MB for 25 minutes, and not drop any frames, but the audio is still exactly 250ms behind the video at all times.
I'm going to create a new thread specifically about the audio delay.
the ferrari game plays perfectly if you copy it to the phone. i tried it on mine and it worked fine without any choppiness whatsoever.
I have been on the fence for this ever since it has been out. I have been to bestbuy and verizon to test out the demo units multiple times and both units seem to have the same issue.
When I open some apps, say dolphin hd for example, I can see screen artifacts for a second. Like colored dashes of varying lengths, and this seems to happen often.
Second, when I am trying to pinch and zoom or scroll in Dolphin, it jerky and spastic, there was one other app that did this as well but I can remember which one. The scrolling on the stock browser seems ok but not the best.
Anyway, do any of you see this? More than likely a software fix, but hey, you never know.
And a rant, who on earth thought of that flimsy power adapter, good grief, they were both broken and the two stores when I first went to look but have since been replaced. And the power button? I have to turn it over to find it.....
Rant off and hoping to fall of the fence.....
Matt
The power button is actually placed well I think. It's not in the way and not hard to get to. I rarely have my device on a table cause of the viewing so it's not a hassle. Also I have not experienced that with dolphin HD on my device.
It's a Dolphin HD problem.
The stock browser rocks.
I haven't noticed any screen artifacts on my display whatsoever. For the most part I disregard demo displays in any store, as you have thousands of people with their hands all over it and the mentality of "Its not mine, what do I care?". God only knows what was done to the demo units.
I have not used Dolphin HD browser at all, so I can't comment on that, i'll try and download it today and give you another reply. The android browser pinch to zoom works damn near flawlessly for me.
As for the power cable, yes I was a little weary of it and the size. But since the battery lasts for quite awhile on this thing, I just plug it in on my nightstand and it lasts me through the day.
My typical uses through the day are music, browsing the internet on breaks, work e-mail, picture management, and work e-mail (exchange push). I start work at about 8 o cloak and am usually done around 6. During this time theres constant use of e-mail and music, and when the day is finished I am around 35%-50% on battery depending on how the day has gone. When I am home, its light browsing and maybe a game for awhile.
The power adapter could become an issue if you plan on having it travel with you constantly, but in a fixed location for charging and nothing disturbing it, its not so much of an issue.
Are you seeing the artifacts? It is like a blip and then the app starts.
I know what you're talking about... but it only occurs for me with Dolphin. I used to use that as my main browser and pinch/zoom when it would try to reload the text/images it would be very jittery.
Again though it's the apps issue not the tablet or honeycomb.
I just had to change the default browser to load as a desktop and not as a mobile device.
i know this probably a common excuse, but HD Dolphin isnt made for honeycomb. Dolphin is making a tablet specific browser and hopefully it'll be release soon. i have both installed just to keep my browser option open.
as for the power button, i think it's the best place. what you dont release from the demo unit is that when actually have in your hands, it's completely different. if the power button was along the side anywhere, it could be easily hit. especially laying down it on it side or even having it in a tablet stand. i even have some issues with the volume button when i place it in my tablet stand.
besides all that, i contact Quickoffice and asked about whether they're developing a Honeycomb specific Quickoffice with editing and making new documents. they said yes
I use the stock browser with no problems.I don't see why they had Dolphin browser on the Xoom anyway because its not designed for honeycomb & furthermore those demo units are no way to judge the Xoom anyway.People push everything in sight on them & mess them up anyway.
I'm surprised they don't perform a reset every once in a while to clear up the device of any hangups.
Though I guess it makes for a pretty good stress test to see if it can handle anything that is thrown at it.
Mooem7 said:
I'm surprised they don't perform a reset every once in a while to clear up the device of any hangups.
Though I guess it makes for a pretty good stress test to see if it can handle anything that is thrown at it.
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Click to collapse
yeah I put all kind of stuff on there testing stuff I read here.
Launcherpro
dolphin
spareparts
asee ( app i use for my home dvr)
The verizon store also had an ipad right next to it, and I do have an ipad now, but love my Droidx.
the other thing I seem to notice is that the colors are a little washed out on the xoom compared to the ipad and the ipad is much brighter, but that always is best especially late at night in the bed. The ipad is to brit on tne dimmest setting.
Man i just cant decide to drop the dough....
I've been having a few issues with a couple of games freezing and have also had the phone get quite hot, particularly around the camera end. The two games I've had freeze up a lot are Fruit Slice and Pinball Classic, neither are spectacular graphics wise. Basically the games just freeze up and either I'm ejected to the home screen or I have to power off/restart. Occasionally I do get the "Force Close" box, but not very often, this contrary to what I would expect if it were just a normal bug related issue. sometimes it crashes after 5 mins or so, other times straight away. What makes me think it might be overheating is that once it does freeze up, it will do so again almost instantly if I relaunch. The rest of the phone seems okay in operation, I've run a few benchmarks and stress tests, all run okay so far. However (and it is a BIG however), once the phone has got warm, if I go to adjust my screen brightness I am limited to how high I can raise it and receive the following message: "To avoid overheating, maximum brightness has been reduced" (I've attached a screen print below).
Does anybody else get these issues or that message?
Got that "To avoid overheating..." message too while using Navigon Mobile Navigator inside my car (attached to charger).
In some other post I also read about a message like "To avoid overheating, the charging process has been paused", but this depends on the temperature of the battery only (I think).
Regarding the crashing games, that might be a problem of the game. But I had some crashing games, too, but I could not find a relation to the temperature of the phone.
Anyway, it could still be a heat problem.
In my opinion it would had be better for samsung to make the phone some mm thicker to better deal with heat and including a more powerful battery than just claiming to have the thinnest superphone.
Anyway, its still a great device.
Useful to hear it happens on other handsets, in fact I've now found a few threads talking about the issue happening on other models of samsung phone, such as the Infuse.
On the crashing games front, would you mind trying out Fruit Slice for a bit, to see if it hangs on you? If it dosen't crash after 10 mins or so I would think you're okay.
about overheating
i did experience it
when i left the phone in the car it became very hot and i get the same message
TacticalTimbo said:
On the crashing games front, would you mind trying out Fruit Slice for a bit, to see if it hangs on you? If it dosen't crash after 10 mins or so I would think you're okay.
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Click to collapse
I'll try that as soon as I have it back (and if I remember to test), its currently at the repair facility because of a faulty camera.
EvilGeniusHST said:
I'll try that as soon as I have it back (and if I remember to test), its currently at the repair facility because of a faulty camera.
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Click to collapse
Cheers, really appreiated. Just to update, I played it again just now, managed 3 games before it froze and kicked me out to the home screen; again no crash dialoge asking force close/wait?! I also checked my temp immediatly after it crashed, using Stability Test V1.5, it reported 31c, which dosen't sound too hot from what I've heard...who knows, cheers agian though!
EvilGeniusHST said:
I'll try that as soon as I have it back (and if I remember to test), its currently at the repair facility because of a faulty camera.
Click to expand...
Click to collapse
Cheers, really appreiated. Just to update, I played it again just now, managed 3 games before it froze and kicked me out to the home screen; again no crash dialoge asking force close/wait?! I also checked my temp immediatly after it crashed, using Stability Test V1.5, it reported 31c, which dosen't sound too hot from what I've heard...who knows, cheers agian though!
sorry about the double post
Okay, I've been playing now about 15+ minutes without any problem. The phone doesnt get even hot, just a little bit warm. Using Navigon Navigator it gets a LOT more hotter.
So maybe you should try a factory reset? Or its a faulty phone...
By the way, I had display brightness set to Auto and I'm on german KE7 firmware.
Hi everyone.
I'm new here and the reason I have actually joined this community is because I am experiencing some really frustrating stuff with my new SGS6E+ 64 GB.
First of all, it lags even if I have no apps running or any useless temporary data. I don't understand why, but there are days when the screen won't wake up if I press the lock button without rebooting!! It also freezes when I'm scrolling pages on the web or so...Apart from that, I almost never get a smooth experience while using this phone.
Second of all, I don't know if this is something that the camera should or should not do, but sometimes when I take selfies, the image gets distorted before I click the shot button, moving closer and farther from the screen.
I've tried wiping the cache partition, reseting it (three times now...), I even sent it in a Samsung authorised service where they said it's a software issue so they "changed" it and absolutely nothing. Not a single change in the way it is behaving. Now, having reseted it three times, it only has like four basic apps downloaded from play store, no pictures, no music, no reason at all to lag...and it still does. Very often. Please help me! I don't wanna root it, 'cause I got warranty for 2 years and I hope the phone company will eventually replace it, but I bet they will always say "There's nothing wrong with this phone", just like they did with my Note4, even though its motherboard was defectuous, which I found out later, much later, when the warranty got expired.
Hey I just got my Z4. Upgraded from a Z2 Play. I bought direct from Motorola off their website. I'm having really strange 2D performance issues, and was wondering if anyone else is having similar issues because they seem outright stupid for a phone as beefy as this one is to be doing this.
OK, so, this is going to sound super vague because I did try to nail it down with a ctrace, but wasn't able to come up with anything conclusive.
Sometimes, when drawing 2D only, my phone will drop to 30fps or lower. This happens in both in the launcher/normal apps and games (Fire Emblem Heroes)
However, when the phone is drawing in 3D (Dragalia Lost) the phone never drops below 60fps, ever, for any reason.
I have tried the developer option to force 2D Drawing on the GPU. This does not change the behavior at all.
This happens regardless of what MotoMod I have attached (None, Car Dock, Projector, 360 Camera)
This seems really weird to me. The phone isn't getting hot. It happens both plugged in and unplugged. Fresh reboots and not. What's interesting about this is it's exactly the opposite of my Z2 Play, which Dragalia F***ing hated (It would run fine for anywhere from 5 to 30 minutes, and then it would crash) but FEH would run fine on, and never ever have issues, ever, even if the phone hadn't been rebooted in like, 3 months. And the Z2 Play is just generally a weaker, crappier device in every way (Except Ram, I had the 64gb/4gb model of the Z2 Play) than the Z4, I kind of "expect" the Z4 to just do everything the Z2 did but better.
I'm not a particularly heavy user (I upgraded from my Z2 Play because the battery was expanding, not because it was insufficient) and both of the games mentioned are the only things I do on my phone that could be considered to "Push" the phone in any way (Push in quotes because Dragalia and FEH are both REALLY light games.)
Has anyone else noticed any strangeness like this?
I have the same issue, and yes, it's really hard to describe and difficult to determine what causes it.
What it actually looks like to me is that the digitizer randomly goes into a powersaving mode and samples input at a lower frequency. When scrolling through any app, if you hold your finger down, it'll make it look like it's running at 30fps or less. But if you fling a page that can scroll, for the most part the scrolling animation will be full 60fps.
I know for certain that if you reboot the phone, you're more likely to trigger it soon after boot. But, if you suffer through the agonizing experience, the phone will eventually fix itself for the next week or so before it happens again.
Here's the weird part, not everyone is affected by the weird performance. My theory is most people can't detect it or don't care, or there's a particular app that is prompting the digitizer to behave badly. No idea what it is though.
damentz said:
I have the same issue, and yes, it's really hard to describe and difficult to determine what causes it.
What it actually looks like to me is that the digitizer randomly goes into a powersaving mode and samples input at a lower frequency. When scrolling through any app, if you hold your finger down, it'll make it look like it's running at 30fps or less. But if you fling a page that can scroll, for the most part the scrolling animation will be full 60fps.
I know for certain that if you reboot the phone, you're more likely to trigger it soon after boot. But, if you suffer through the agonizing experience, the phone will eventually fix itself for the next week or so before it happens again.
Here's the weird part, not everyone is affected by the weird performance. My theory is most people can't detect it or don't care, or there's a particular app that is prompting the digitizer to behave badly. No idea what it is though.
Click to expand...
Click to collapse
It's definitely not the digitizer though! I have some data! Fire Emblem Heroes has an autobattle mode, This is as likely to happen during an autobattle when I am providing no input (Phone sitting on desk/just watching while holding) as it is when I'm scrolling through my list of apps.
Same problem here, pretty sluggish experience compared to my girlfriend's G7 Plus.
I've noticed that since the latest update, this issue has gone away for me. Anyone else confirm?
I don't think it was the update, but certain apps seem to exaggerate performance issues. I fixed mine by marking Pokemon Go (the only 3d game I play), as "Restricted" under battery usage settings.
I've been testing this configuration for about 2 days now and it looks like that solved it.
Just to set the record straight, the Android 10 update fixed the random performance problems that have plagued the device so far. There is some hitching right after a reboot, but if you let the phone settle, it's fine until the next reboot.