Hi All, I have a problem with my HD2 I Update the radio to 2.15.50.4 and when I want to unlock the screen the touch do not respond, i back the radio 2.12.50.2 and the same thing not unlock, anyone Know what is the problem, sorry for my english and Thaks to all.
I change the Rom Too and the same thing, for reference.
Try turning it on with the green button instead of the red one. Mine was doing this, had to send it in, it's a hardware problem between the buttons and the digitizer. Needs to be replaced if it's the same problem. Seems somewhat common. Even flashing back to full stock didn't fix it, it was definitely a hardware issue for me. If you're changing roms, and it's still happening, that doesn't sound good.
Sorry for the bad news, it sucks.
Thanks Willr001, Look similar to your problem and it's the same thing, with the rest of the buttons don't have the problem, how much cost to you to fix the problem??? and thaks for your answer, thanks to you now can unlock my cell, with problem but can unlock.
I don't get how it could be the buttons if you're able to get in to MAGLDR using the power button?
The problem will keep getting worse, I think it will next stop working with the green button, mine took like 4 days from the time the red button stopped working to the green button stopping.
The red button still works fine, it just makes it so the touch screen doesn't work, so MAGLDR would still work fine.
I don't know how much it costs to fix, I'm not sure if it's the buttons, screen, or motherboard that needs to get replaced. Mine was under warranty, so they fixed for free.
HTC knows it's a defect, if you're under warranty, their service center may do it for free.
Thanks for the answer, yea the i can go MagLDR with the red button, and unlock with any other button exept the red, I will verify if si still in warranty for make the same that you, by the way do you think the posibility of change to WM 6.5 to look if the problem remain in that Rom?
You could try, when it happened to me I flashed another WM6 rom, still happened, so then I flashed the original Stock T-Mobile/HTC rom. When it still happened there, I knew it was broke. Made it easy to send back though, because I'd put the stock rom on (warranty people like to see stock roms).
i can't see this is cause by hardware failure. It seems to be a hardware buttons mapping problem so its mean just the software.
I think too that is software problem because I don't need to prees the button to block the screen, only with touch on the button without press is enought to stop function the screen, but i don't have warranty Yet, so I try to solve this for my own, I apreciate all help that you can give me.
i9m having the same problem, i fixed permission and then all buttons wont work. ill try to reinstall the rom and see if the problem will be resolved. im so depressed right now.
Related
Hi all
I bought a JasJam about an year ago, and it has been working fine.
About 5 weeks ago, I flashed it with HardSPL 7, Radio 1.50 and Schap's 3.60a.
It worked fine till yesterday when suddenly following buttons stopped working: IE, Messaging, Left & right soft keys, start, ok, green & red buttons. Rest of the buttons, keyboard etc are fine. There was no impact, no "sudden movements". The buttons just stopped working! I mean, one minute they were fine and the next minute, they were screwed.
I have done following to fix this (in order)
1. Soft reset
2. Hard reset (which shows that there is no problem with the hardware)
3. Flashing with Schap's ROM again
4. Flashing with 3des ROM
5. Flashing with Sleuth's ROM
6. Flashing with Cingular (WM5)
And still, no use! Buttons still don't work.
Any help would be highly appreciated.
Does the silence says: You have to live with it.
???
More Updates :s
Now I am not able to delete anything I type. :s Not even while using the onscreen keyboard! I can see that when i tap on the backspace button, it highlights, but the text doesn't get deleted! I have tried this in almost any place which allows you to enter text. :s
I think I will go back to my original shipped ROM and bootloader. :S
Strange stuff happening! Downgrading to olipro 1.10 has solved the backspace problem. How can a bootloader affect a function like that? :s
Back to shipped bootloader and ROM (not the radio) Still the buttons are not functional.
I also opened up the phone and cleaned the buttons, made sure all connections are properly in place. Put everything back together, and no, the buttons don't work.
What do I do?
I have tried a thousand other bootloaders, radios and ROMs... But these buttons wouldn't work?
Where are the geniuses like oli?
I have the exact same issue.. I have pretty much tried all SPL/Radio/ROM/App combinations, including the 1.01 IPL, original SPL, and WM5 that ships on the Tytn from HTC... And, just like you, the keys sometimes work, and then suddenly they stop. Restart or hard-reset seldom brings them back. I know it's not hardware issue because holding down the "-" and "-" keys while resetting always works. I also observe the LEDs on the front panel go all whacky. Sometimes the power LED, which normally blinks on battey power turns on and stays that way; sometimes it doesn't come on at all.
My guy feeling is that this is not ROM related, and somewhere along the line while I was enjoying the "flash-o-palooza", something got corrupted in the flash memory.
I am now looking for a method to do a "harder-reset" that will clean out the whole thing, reflash the bootloader and build it from scratch.
I think the buttons are not properly passing interrept requests to the OS, which as you correctly mentioned is a flash memory / bios problem. (I don't know a lot about hermes architecture)
HTC provides a diagnostic sd card in which you can check if the buttons work fine. I will try to get my hands on one of those.
Did you try going back to Wm5?
whistler4ever said:
Did you try going back to Wm5?
Click to expand...
Click to collapse
Yep.. Many times.
any luck with this? can u get to bootloader mode with the keys?
not believing that it would be hardware problem, I disassembled already some times my TyTn and I did not have sucess. If someone have sucess, post here please
the only obvious thing is that the keybddr.dll driver is not be loaded properly. how do u normally load the rom's? do u let the software boot the phone, or do you put it in bootloader mode first?
as I use a Windows Vista, the ROM upgrader have to be done in the Bootloader Mode
But, Sometimes the buttons works, and in next minute, they die again
its a misterious
Hardware buttons also not working
I am also experiecing this problem. Occasionally the hardware buttons will work, then if I open the slider they stop working. I have also tried updating firmware etc.. but it hasn't helped. The buttons will work if i press the left and right keys while pressing the reset key to do a hard reset. They work every time doing this, so it seems like a software problem. But I don't understand how a s/w problem like this can remain there even after firmware update and hard resets.
I have opened the phone up several times, because I have another problem, or two. As much as I love the phone it has been totally unreliable. It shipped with the LCD not working, I diagnosed that as a faulty ribbon cable, which I replaced, that made the LCD work. But then the earpiece speaker and the front camera didn't work. Now this problem... this is starting to drive me crazy.......
Hi, I have the same problem, I think. Sometimes when I play games, browse the phone or slide down the keybord the buttons below the screen just stop working. I have also tried to flash different roms, but to no good. There is a temp fix thou but it work slow sometimes, if I scroll with the wheel for a bit(the scroll time varies) the button seem to work, but only for a little while.
Does anyone have any news on this issue, cause i can't use any program that need these buttons.
I also have this problem, I guess I'll have to send it in to get it fixed :|
Problem Solved
I have managed to resolve the problem. It started compounding which made me think that it had to be a hardware problem. The first symptoms were that the front bottom hardware keys stopped working. Then the LCD would not align properly after sliding the keyboard, so I would have a white bar at the top and/or left of the screen.
Next the top hardware buttons stopped working, and then finally all I had was a white screen with nothing on it.
I replaced the flex cable that connects the front of the phone to the main board and it has solved all of my problems. I had already replaced this cable when I first got the phone because the one that came was with it was faulty. Now after just a few months of use the replacement one wore out as well. It seems to be the weak link in the build of these phones.
crajoh said:
I have managed to resolve the problem. It started compounding which made me think that it had to be a hardware problem. The first symptoms were that the front bottom hardware keys stopped working. Then the LCD would not align properly after sliding the keyboard, so I would have a white bar at the top and/or left of the screen.
Next the top hardware buttons stopped working, and then finally all I had was a white screen with nothing on it.
I replaced the flex cable that connects the front of the phone to the main board and it has solved all of my problems. I had already replaced this cable when I first got the phone because the one that came was with it was faulty. Now after just a few months of use the replacement one wore out as well. It seems to be the weak link in the build of these phones.
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Click to collapse
I don’t think you got the same problem as us, if you check almost all the other button problem threads they are about the white screen but since we in this thread have not gotten any white screens or some of the other symptoms I'm quite sure it’s not the same. Also some with our problem have tried to change the flex cable but it has not fixed the problem.
*edit - I did not put the angry smiley on this post.
Me too!Anybody can soleve it?I found that when they aren't woring,we can touch on screen or press ok button on the left once or twice,they work again!
Hi i wonder if someone could help me my up button on the joypad has stopped working. Anyone else had this and is there a way to fix it?
Thanks
Stephen
All my buttons on the left hand side of my Trinity stopped working .....I had to send it away to HTC - it was still under warranty.
I also have this problem. But unfortunately I have a custom Rom on it. So I can't send it for warranty..
Does someone has an solution for those who can't send it under warranty?
I have a custom rom and I think the problem is a software rather than hardware issue. Another manifestation seems to be the that the buttone repeating.
S
The big problem is that in our pockets there is so much dust...and goes into the keys contacts.
Solved with the "disassemble guide":http://forum.xda-developers.com/showthread.php?t=311463
After arrived to the keyboard you must detach the transparent film and clean the metal circles.
thanks andrea,
I thought the problem was related to the rom rather than the actual button, I take it you had the same problem.
S
stephencurle said:
I have a custom rom and I think the problem is a software rather than hardware issue. Another manifestation seems to be the that the buttone repeating.
S
Click to expand...
Click to collapse
why not flash ur trinity into official ROM ? then send it back to the HTC ?
that is the easy way to repair ur trinity i guess
Thanks,
I flashed back and returned the last time. As this is the second time I have had the same problem I started to wonder if it could have been a rom rather than hardware issue.
Thanks
S
I too have a problem with the green calling button- I've to press it very hard to get it work. I'll probably disassemble & clean the keypad pcb & then check if it works.
Guys i need help my HD2 is 3months old and I've flashed 3 different Roms on it, about a week and a half ago it started acting funny, the touch screen wouldn't respond all the time especially if i lock it using the power button, now anytime i press the power button the touch doesn't respond at all sometimes i have to reset it 50x before the touch comes back so now I've resorted to my phone always being on & having it charge whenever i can to avoid it dying as it doesn't respond to touch when i wake it up again.
is it a software thing or do i need to send it back for hardware repairs?
if your planning on sending it back then make sure you flash your old stock ROM and remove any HSPL etc.
i cant tell from your question if you have flashed a new ROM since you have been having these issues? if you havent try that, if you had a bad flash then hard resets might not work so flashing it again may help.
as for a hardware problem, thats not really my area but with things to do with other hardware, if it works then it works, hardware doesnt usually stop an start unless it has power or heat issues, it sounds like you can run it fine so long as it doesnt shut down? if thats the case then id be thinking it may be more likely software, course youll know if that is the case if you flash a new ROM
i will flash a new rom tonight, Dutty's always seemed to work fine so i will try with that, since i never took insurance or a warranty out on it i guess it doesnt matter if it has spl on it or not.
oh new development, if i press & hold the power button really hard i can use the touch screen but as soon as i let go it stops responding again.
that dont sound good, hope the flash works but its sounding more an more like a hardware issue.
You'll need to pull the HSPL off if you want them to tinker with it under warrenty (it has a year) or they may charge you
I had the same problem with my phone. I flashed different roms for it, but the touchscreen still didnt work. I sent it in for warranty repair.
well i just flashed it back to Dutty's Rom & its fine for now, i will give it a day & if its not fine tomorrow i will send it in, thanxs for the help guys
phone is ok now its only frozen twice for a drum total of 4secs so i guess it was something in the Energy Rom i installed, never doing it again lol
hello, recently my phone's touchscreen does not work. Only when I initially turn it on, it will work until I turn off the screen or if someone calls, I am able to answer then the touchscreen works. Other than that, if I power on the screen, I cannot unlock it at all. I am currently using NAND version of Android on my phone and it have been perfectly fine for weeks. Does anyone have any clue? I have already tried to load a different version of the rom but still the same problem is occurring.
Could be a hardware problem. Send it back for repair.
This is a hardware problem. Send it back to HTC for repair.
Sent from my HTC HD2 using Tapatalk
Try turning on your screen with the other buttons beside the red end call one.
This happened to me, however, eventually, it stopped working whenever i pressed any of the other buttons to turn on the screen for touch to work also, so it's best to send it for repair while you still can.
For all of you having issues with screen freeze, here is my take. (Before I waste any of your time, I just want to say that I finally had to send it to HTC for repair) This is NOT a software issue but a hardware issue.
I have been flashing roms ever since HTC 8225 came out. I don't want to sound like an expert, but I am an above average user.
I have been using my HD2 for over a year. Then the screen started freezing out of the blue after it locks. Then I had to reboot it and it worked as long as it didn't lock.
Then I figures out that it started working when i awoke the phone by pressing the "BACK" button. So I kept doing that for a while till that stopped working. Then I figures out that if I tilt the phone sideways, almost like changing the screen to landscape, brought it back to upright position, and pressed the back button, it unlocked. However, this also stopped working after few days.
(I also tried to flash many different roms to make sure that this is not a software problem)
Finally the touchscreen stopped working altogether.
Then I called HTC to see if I was still under warranty. I thought I was way past the warranty period but HTC said that I was under the warranty. So I send in the phone for repair and it is on the way back from repair. I didn’t have to pay anything since it was still under warranty.
If your phone is under warranty, send it in for repair as soon as possible. Even if it works for a little while, it needs to be fixed.
I just wrote what I have learned by trying different things. When I flashed factory roms and the screen is totally unresponsive, I concluded that it is a hardware issue.
If you know better, share it with the community!
Thanks for the response everyone.
I have tried to turn on the phone using any other button but the red button and it works. But as most of you already experienced, it will probably get worse. I don't think my phone is under warrantee anymore so is there a repair kit for this?
I have worked on a handful of HTC phones but the HD2 is different. You need to use a soldering iron to remove the touch screen connection. I personally don’t like to deal with stuff like that! As far as a kit, I am not sure. There are videos on youtune which can walk you through changing the screen. Then again, I am not sure what needs to be changed. Is it the screen? Is it the digitizer or something else? Keep searching... Good Luck!
digitizer broken, send the HD2 for repair
Obviously, if you phone still falls into warranty period, reflash original stock WM
good luck
Hey guys, sorry for putting of "one-of-these" posts, but I've searched as many forms as I could to no avail regarding this particular problem: my lock-screen and my power/reboot screens are completely unresponsive when brought up. Well actually, the lock-screen will unlock with maybe 10-14 tries (by pressing the power button to turn the screen off and pressing it again to turn the screen on) but even thats kind of wonky.
I've flashed every Android Rom I could get my grimey hands on to see if that would fix the problem, and it doesn't, I've even tried dropping back to WinMo 6.5, nope. Now if I flash WP7, than the lock-screen is responsive, but I'm an Androidian and can't use WP7 for more than maybe 20 seconds.
I'm unsure as to whats causing the problem, at first I thought it may just be a hardware malfunction (as I use my HD2 to watch movies and TV shows quite a bit) but after flashing WP7 and finding that to work well I'm at a loss.
I'm running on Magldr 1.12
SPL-2.08 HSPL 8G
If there is anyone who could help, please do, as I love my HD2 flashed with Android....I'd really hate to have to flash WP7 to use my phone.
Thanks in advance!
I read this somewhere so it might work for you. Turn off auto brightness and screen rotation, it supposedly reduces the wakeup lag.
Huzzah! Thanks a bunch, that little trick helped out!
Nvrmnd, it worked maybe for about 4-5 unlocks and now reverted back to the old problem. Power-off/reboot still doesn't work.
I'm having the same problem.
Like you, I've been flashing many other roms (stocks, 6.5, and androids) and still same problem.
Have you fixed yours yet?
same problem
Same here... Any one able to find out the solution?
This exact problem happened to my phone today
If im understanding well, the screen is no more toucheble, i mean the bottons ( in the bottom) are working and the phone react to them but the screen does not react to the touches....
what can i do ?!?!?!??!??????
pls help me....
forza juve said:
If im understanding well, the screen is no more toucheble, i mean the bottons ( in the bottom) are working and the phone react to them but the screen does not react to the touches....
what can i do ?!?!?!??!??????
pls help me....
Click to expand...
Click to collapse
This seems more like a bad digitizer....try to press the power button down (kind a hard) and at the same time try to unlock your phone or touch the screen to see if it reacts to your touches and if it does, you have a bad digitizer because the minute you release the power button you are going to have the same issues again...the digitizer connector goes under the power button and it sometimes breaks causing that issue, you need to replace your digitizer, no way around it, sorry.