Database Users

beating dead horse: cant USB sync w/ activesync

8525, sync w/ USB 5% of the time, no changes seem to change anything.
did the notification edit here on xda
uninstalled/reinstalled activesync
upgraded to 4.5
deleted partnership
uninstalled firewall
checkdisk
ran the resync program
installed office, .net 2.0, activesync 4.5 on entirely different computer
[edit: added for clarification]
tried unchecking the advanced connection box in start>settings>connections>usb to pc
[/edit]
when connecting to either computer, i get the "usb device seen" chime, but not the "i can do something with this device" jingle
get the "active sync cannot connect with this device" popup, run the diags and everything is okay. ms site politely informs me that the cause of my problem is that the device cannot connect to the pc.
anything i missed? i gave up on it 6mo ago when i got the phone bc i got bluetooth sync to work but now i want to flash to wm6
Thanks

start>settings>connections>usb to pc.
Untick the box. See if that helps?

Try this procedure step-by-step
1. make sure your phone is not connected to the computer in any way
a. Bluetooth off
b. WIFI off
c. USB cable not connected
2. Run spybot S&D (I always do this when the computer misbehaves - and make no mistake your computer is misbehaving)
3. Terminate all other running programs
4. Hook your phone to the usb cable and the usb cable to the computer. (don't worry if it syncs or not)
5. Open Device Manager and select Network Adapters
6. Uninstall the Windows Mobile Device
7. Disconnect the Phone
8. Open the Control Panel "Add/Remove Programs" and uninstall Active Sync
9. Reboot the computer
10. Connect to the internet and get a fresh copy of Activesync 4.5 and install it.
At this point if you can back up your PIM to the storage card or something it would be great because I suggest you do a hard reset of the phone. go to the settings page and select System. Tap the clear storage icon and follows the instructions to reet the phone.
11. Reset phone as above
12. When phone reboots, connect it to the computer via the usb cable.
Phone should sync from now on.
Good Luck
PS.
MrVanx is right, that could help but it will limit your phones capability. However if my method fails that may be your only option short of reflashing the phone with some other ROM.

I've tried MrVanx' solution also, just forgot it in the original post. It seems to sync more often when the box is ticked anyhow.
I don't have a problem with hard reseting or flashing. I'm going through this hassle for the sole reason of flashing to schaps 4.31
Ill try that when i get home tonight

Say I do a sprite backup before hard resetting the phone. After I do the hard reset, I restore the sprite backup. Will my lack of syncing problem come back? I assume it will.
After the hard reset and the initial sync on the "fresh WM5 install," I should proceed from there with the WM6 install, correct?

I have a TyTn II and experiencing a similar problem as sook..
I did all the steps except for these:
5. Open Device Manager and select Network Adapters
6. Uninstall the Windows Mobile Device
The thing is i cant find my mobile device anywhere in the device manager or in the network adapters subcategory. Any ideas?

mrvanx said:
start>settings>connections>usb to pc.
Untick the box. See if that helps?
Click to expand...
Click to collapse
+++ worked for me

sook said:
Say I do a sprite backup before hard resetting the phone. After I do the hard reset, I restore the sprite backup. Will my lack of syncing problem come back? I assume it will.
After the hard reset and the initial sync on the "fresh WM5 install," I should proceed from there with the WM6 install, correct?
Click to expand...
Click to collapse
Yes proceed. And no I don't think the failure to sync problem is related to the backups so that should be safe

SeqHTCTyTnII said:
I have a TyTn II and experiencing a similar problem as sook..
I did all the steps except for these:
5. Open Device Manager and select Network Adapters
6. Uninstall the Windows Mobile Device
The thing is i cant find my mobile device anywhere in the device manager or in the network adapters subcategory. Any ideas?
Click to expand...
Click to collapse
Not sure how a TyTN II looks to the device manager. try this instead:
open the device manager and click on the USB devices subcat.
Then connect your phone to the computer via the usb cable. pay attention and uninstall the usb device that appears when you hook up.
Then rescan. Reboot both the computer and the phone and see if that helps

sook said:
I've tried MrVanx' solution also, just forgot it in the original post. It seems to sync more often when the box is ticked anyhow.
I don't have a problem with hard reseting or flashing. I'm going through this hassle for the sole reason of flashing to schaps 4.31
Ill try that when i get home tonight
Click to expand...
Click to collapse
Before you try flashing make sure you have the Hard-SPL V7 bootloader installed.
You can flash without activesync tho.... activate the bootloader and connect your usb cable. If the tricolor screen indicates a usb connection then you can run the RUU wrapper, follow the usual steps and it should flash just fine.
You activate the bootloader by pressing and holding the "Power" and "OK" buttons and depressing the reset with your stylus (the OK button you use has to be the one next to the jog wheel)

I can't find my Hermes in device manager either. I'll try doing the flash through the bootloader i guess.

Did you try un-checking the "Enable Advanced Network Functionality" box as mentioned in Reply #1? That fixed it with mine. It would sync with my WinXP work PC, but not my WinXP Home pc, unchecking that box fixed it. Been fine ever since....

cyberscribe said:
You can flash without activesync tho.... activate the bootloader and connect your usb cable. If the tricolor screen indicates a usb connection then you can run the RUU wrapper, follow the usual steps and it should flash just fine.
Click to expand...
Click to collapse
do i have this correct?
1. enter bootloader
2. connect usb cable, check for confirmed connection
3. use ruuwrapper.exe to install hardspl http://www.mrvanx.org/cms/index.php...ask=view&id=52&Itemid=26&limit=1&limitstart=2
4. return to bootloader
5. connect usb cable, check for confirmed connection
6. use ROMupgrade.exe to install new radio http://www.mrvanx.org/cms/index.php...ask=view&id=52&Itemid=26&limit=1&limitstart=3
7. return to bootloader
8. connect usb cable, check for confirmed connection
9. use ROMupgrade.exe to install Schaps 4.31 http://www.mrvanx.org/cms/index.php...ask=view&id=52&Itemid=26&limit=1&limitstart=4
10. reboot ppc, delete partnership from pc activesync, cross fingers, sacrifice a goat, sync, install programs, bask?
JETninja said:
Did you try un-checking the "Enable Advanced Network Functionality" box as mentioned in Reply #1? That fixed it with mine. It would sync with my WinXP work PC, but not my WinXP Home pc, unchecking that box fixed it. Been fine ever since....
Click to expand...
Click to collapse
yup. tried it on the laptop that i use constantly with a legit copy of XP Pro. tried on BRAND NEW install of newest hacked version of XP Pro. neither were successful.

AT&T 8525 USN Syncing problem ...
I had the same problem too ... fortunately I had a simple fix.
I made sure that I only use the USB/mini-USB cable that came with my AT&T 8525. If I use a USB that came from a different device (like another phone or camera), it doesn't want to sync, except once in a blue moon.
The other USB cables may charge it, but won't sync it.
I've read elsewhere in this site that our 8525's can be picky with their pinouts on the USB, so this might be the issue. I hope it's something this simple for you!
Hope this helps!

it's a thought. ill dig through my drawer of cables and pull out all the usb/mini usb cables. no idea if I'm using the original or not.
however 6 mo ago when i gave up on the thing the first time i know it was the correct cable

sook said:
it's a thought. ill dig through my drawer of cables and pull out all the usb/mini usb cables. no idea if I'm using the original or not.
however 6 mo ago when i gave up on the thing the first time i know it was the correct cable
Click to expand...
Click to collapse
sometimes cables go flakey, but the cable we use is standard not proprietary so any A - miniusb cable should work.
Anyway the procedure you outlined above should have worked, am I to understand you still have the ATT ROM? If so talk to them about this problem.
If not access the bootloader again and hook up your usb cable. Does USB appear at the bottom of the screen?
Are you using the usb adapter that came with the phone? If not try to go back to that. The pinouts are the same as a miniusb but the form factor makes for a better fit and regular miniusb jacks can cause nonsyncs.
If you aren't getting "USB" at the bottom of the screen it is either a bad cable, a bad usb port (either at the comp or your phone), bad usb drivers, or just bad hardware in the phone. If any of these is the problem, all you can do is talk to AT&T hopefully before the warranty expires.
Sorry I wasn't more help mate.

The cable I've been using is the one that came with the phone. I tried the cable that came with my mp3 player and got the same results.
I do still have the out-of-the-box ATT Rom, however, the steps you outlined did not fix my problem. I did notice that my device appears as "HTC USB Sync" which I found strange. Is this normal?
USB does appear when I connect the phone in bootloader to the computer. I've tried two USB ports on two separate computers. Both computers are completely up to date with MS and drivers.
I suppose I'll go bother the people at ATT.
If I'm done with the ATT Rom, can I do all the flashing through the USB connection to the bootloader?

hey guys im having the same problem (TyTN II) it'll charge, but wont sync or show in device manager (i am using the original cable though)
i've tried to go into bootloader, but it doesnt say 'usb' at the bottom like it should, instead it says 'serial' i've tried diff usb ports, i've also unticked the advanced network box, softreseted, and hardreseted still no go...any ideas?? (im using alex's wm6.1 rom, could wm6.1 possibly have something to do with it?)

ActiveSync BOOSTER
Is there a way to boost up speed of Sync
Is there a any software or Cab file for it ?
Also want to know after we sync Phone
It keeps repeating to sync, is there a way to stop it ?
With removing the phone
Please Help

USB device Not Recognized

Whenever i plug in my i9000, it just pop up an error msg ÜSB Device not recognized. I'm trying to get Kies to recognize my i9000
I tried following this but it doesnt work at all.

it worked for me on kies, but i didn;t like it anyways
What i did was go to settings --> about phone --> usb settings
and try the other options (i'm using media player option, not sure why mass storage doesn't work)

Did you try to change the usb ports on your pc (stick the cable into different usb ports)?
Sent from my HTC Desire using Tapatalk

OrbNRG said:
it worked for me on kies, but i didn;t like it anyways
What i did was go to settings --> about phone --> usb settings
and try the other options (i'm using media player option, not sure why mass storage doesn't work)
Click to expand...
Click to collapse
yeah only the media player option was available to me as well.

Mikulec said:
Did you try to change the usb ports on your pc (stick the cable into different usb ports)?
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
changing the usb port does help, however when i unplug it and restart my com, it does not recognize it anymore

What OS are u running?

Could also have something to do with the number of irq's on your motherboard.
PC's older then aprox. 3/4 years have less irq's and can have trouble with much external devices

keevy17 said:
Whenever i plug in my i9000, it just pop up an error msg ÜSB Device not recognized. I'm trying to get Kies to recognize my i9000
I tried following this but it doesnt work at all.
Click to expand...
Click to collapse
Have a look at this site from HardwareZone.com.
It's heavily populated but you only need to read the last five or so pages.

Beards said:
Have a look at this site from HardwareZone.com.
It's heavily populated but you only need to read the last five or so pages.
Click to expand...
Click to collapse
yeah i am looking at that thread too, however thanks for the link here, good for documentation as well, appreciated

keevy17, u have the phone already? If yes, you could help us resolve our questions in last pages of this thread:http://forum.xda-developers.com/showthread.php?t=694835&page=9
Q: Are there any notifications (on screen, backlight of buttons, ...) about missed calls, new mails, sms? Is there any notification when u charge the battery and the battery is fully charged?
Thanks in advance.

The default USB connection is to activate Samsung Kies. You'll have to go to settings->About Phone->USB Settings to change. If it doesn't work after changing, soft reset the phone and try again.
Caused me a bit of head scratching until I went through the options.

Now am having same problem, can'r see mass storage in my computer.

I think I read you need to enable USB Debugging then it will work. for both of you I believe.

With USB debug i can only use adb, nothing works. If i disable debug i can copy files via MTP protocol but mass storage doesn't work.
Edit.
Found the problem, it doesn't mount it self like Desire/N1 i had mount it my self. All working.

hassan said:
With USB debug i can only use adb, nothing works. If i disable debug i can copy files via MTP protocol but mass storage doesn't work.
Edit.
Found the problem, it doesn't mount it self like Desire/N1 i had mount it my self. All working.
Click to expand...
Click to collapse
hassan,
I've not yet had a chance to use the phone yet. Can you tell me how you mount the USB in order to use it with a PC?

Beards said:
hassan,
I've not yet had a chance to use the phone yet. Can you tell me how you mount the USB in order to use it with a PC?
Click to expand...
Click to collapse
It was bit tricky to start with as i thought my phone is broke. First go to setting > About > USB Settings > and select Ask on connection. Plug the cable in to the and from drop down notification bar and hit USB connected then you get the option to mount the mass storage.

hassan said:
It was bit tricky to start with as i thought my phone is broke. First go to setting > About > USB Settings > and select Ask on connection. Plug the cable in to the and from drop down notification bar and hit USB connected then you get the option to mount the mass storage.
Click to expand...
Click to collapse
Thanks hassan, I'll try it later.

If you want kies to work with the phone, dont kill MTP.. But kies is acting weird, soemtimes it doesnt see the phone, but after unplug and replug it works again.. I've given up on kies actually, over 100MB to download and worst than some beta software i've used.
also, i cannot get samsung apps to work on kies, it just error or timeout.. you guys hv any luck?

I haven't tried kies yet, i'll try when i get home from work.

Anybody know how to mount on a Mac? I tried changing the USB settings to Mount/Media, no luck. Any help would be appreciated.

[Fixed] USB mounting problem since installing Kies

My Vibrant doesn't connect as a data storage device around the time I started using Kies. My phone is 100% stock beyond some attempts to fix the GPS (which didn't work and returned to stock). I installed Kies to do USB tethering and changed the setting on the phone to ask in which mode I want to connect.
Last week I was having trouble with connecting in Kies mode and tethering. I then noticed that I could only connect to the PC when I selected the phone option for Kies and not as a media player or storage device. I proceeded to uninstall Kies from my PC to see if that fixed the drivers. No go. I tried another PC which has never had Kies on it and also no go.
Here are the symptoms:
1) Plug USB cable to Phone
2) Menu on phone shows: Select Kies, Media Player or Storage
3) Select Storage
4) USB symbol appears and goes through connecting to connected state
Normally at this point the Win7 PC will pop-up with an auto start window asking if you want to open the storage device or transfer photos. In my case nothing appears. I also check My Computer and the phone is not mounted it doesn't appear later. I suspect a phone issue. Is there a way to fix this without doing a factory reset? Reboot doesn't change anything.

Anyone know a fix for this problem?

Make sure to use these drivers
http://forum.xda-developers.com/showpost.php?p=7238660&postcount=1
Stupid question, but are you pressing "mount" on your phone when your in USB storage mode?

note to self: read OP *before* replying
If it's still set on Ask on Selection try changing it to Mass Storage. I recall reading something that said Ask on Selection doesn't work right. I just toggle it between Mass Storage and Kies manually.

Relikk356 said:
Make sure to use these drivers
http://forum.xda-developers.com/showpost.php?p=7238660&postcount=1
Stupid question, but are you pressing "mount" on your phone when your in USB storage mode?
Click to expand...
Click to collapse
Changed to Developer Mode USB and forced reinstall of the drivers. Thanks for your help guys.

Help! Whats Wrong with my Galaxy S ?

My Galaxy wont connect with Kies ? check out this link -
.youtube.com/watch?v=Bun3DgLNsuk.
cant explain the problem properly

Try these:
While the device is pluged
Go into Device manager (type devmgmt.msc in the bar)
Look for device with a yellow " ! " and delete them.
click the home botton on the device if you can (to get out of kies connect mode)
Unplug it
reboot phone (Hold power a couple of seconds until the screen goes black) and let it reboot completely
plug it back while kies is open and see if drivers are installed properly

Okay, thanks. Will try that

That did not work, when windows cant install MTP USB-Application

can you try to uninstall kies and reinstall - update?
Does the device switch from home to kies?

I did try uninstalling Kies.
I removed the MTP Application from device manager, and now when i connect the phone it goes into MTP mode and jumps out of it again. And windows wont install the MTP driver

Looks like it's a hardware failure (with the usb connection)
Can you try on a different PC?
If not, call in for a repair and, if you want to try some of the things thei'll ask you to try, do theses:
Backup everything you have, do a hard reset (will erase everything)
*2767*3855#
then, clean all memories while in recovery mode and retry.

Try getting rid of any running applications; when I had Winamp open on my computer, it did the same thing you are talking about because it was tring to access my internal SD card.
Sent from my GT-I9000M using XDA App

''t1mman''
thanks for the help this worked
*2767*3855#
then, clean all memories while in recovery mode and retry.

This happens when you have a file on your internal memory that has an extension with more than 16 characters.
I had this problem, I fixed it by putting my phone in usb debug mode and then mounting it as a drive then I could go in and find all of the files that had long extensions. Basically its any file that has more than 16 characters after the last .
I had some files that were called .thumb924839834983 or something like that. I deleted them and then I stopped having this issue.
I found this solution on xda somewhere, but I cant seem to find it now.

Cannot Connect to PC AARGH!

Hi,
EDIT * I have found a solution in that I can connect via WI fi so that's pretty good but if anyone can help me with the USB issue, it would still be appreciated. It seems that the Wi Fi connection is more limited as I am unable to view things in explorer *
hoping to get some help using my USB to connect to my PC. I've installed Kies but when I try to connect to my PC it just keeps on trying to connect but never actually does it.
I have looked for guidance on this but keep coming across the instructions to go into 'about phone > USB settings' etc etc. However, I do not have a USB settings in about phone. In fact, there is nothing at all about USB in About Phone. I do have a 'USB Utilities' in Wireless and Networks but all that gives me the option to do is 'Connect Storage to PC'. I have a memory card in my phone.
When I do connect to the USB cable, with Kies open, when windows 'finds new hardware' it keeps saying a problem occurred during installation.
Please can anyone help me out? All I want to do is basically drag and drop some files from my PC to my phone. Thanks very much for your help.

Settings --> Applications -- Development --> USB debugging.

Thanks for that!
It got me a little further. I also unmounted then remounted the SD card. However, when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong? Do I have to re click the USB settings on the phone before connecting to Kies now that it's installed the hardware on my PC?

Grimlocc said:
Thanks for that!
It got me a little further. I also unmounted then remounted the SD card. However, when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong? Do I have to re click the USB settings on the phone before connecting to Kies now that it's installed the hardware on my PC?
Click to expand...
Click to collapse
Turn off USB-Debugging
Don't connect phone yet
Open Kies
Open the Tools menu -> Troubleshoot connection error
Go through the guide and let it reinstall the drivers.
Connect you phone, and let it connect

The default setting has the USB debugging tick greyed out. When I select it, it asks me if I want to allow debugging.
Do you mean that I shouldn't allow debugging and then connect (after reinstalling Kies) or should I allow it and connect? Sorry for my noobishness, Android is all completely new to me.

You should untick the USB-debugging - Then reinstall drivers NOT entire Kies

OK, it's unticked and I'm reinstalling the drivers via troubleshooting.
Do I need to unmount then remount the SD card before connecting my phone? Thanks for your help btw.

Shouldn't make a difference

Bah, I still have the same problem. It just says that there was a problem installing the hardware when I plugged in the phone.
After reinstalling the drivers, i shut down Kies then reopened it. I then plugged in the USB and then plugged the USB into my phone.
When I first installed Kies yesterday, Microsoft Active Sync kept on trying to activate and ask for a CD. It kept on holding up Kies. In the end I uninstalled Active Sync. Also, I still have Samsung PC Studio on my PC from when I had a Samsung a few years ago. It was one of those old slider phones, not a smart phone. Could that be part of the problem? I was hoping to keep it because it's proved to have the best media player I've ever had.
I just don't know what I'm doing wrong here.

Try without restarting Kies.
What part of the drivers aren't installed? (Check device manager)

In Device Manager, under Portable Devices there's something called Android MTP that has an exclamation mark next to it. It says it's not configured correctly and that 'No driver files are required or have been loaded for this device'. I'll reinstall the Kies drivers now.
Thanks for this help mljjlm
P.S. Now that I've unplugged the phone, the MTP thing isn't showing in the device manager list anymore.

Grimlocc said:
P.S. Now that I've unplugged the phone, the MTP thing isn't showing in the device manager list anymore.
Click to expand...
Click to collapse
Of course, it's a part of the phone, and it should not be plugged in because they would have to force a reboot when reinstalling drivers (which might sort your problem btw)

Reinstalled the Kies Drivers and then plugged in my phone but got the same problem. It says a problem occurred. Same device now has a problem in device manager. Maybe I should just uninstall everything and restart? Should I uninstall the old PC studio too?

Just try the reboot without uninstalling anything and then plug the phone in when your pc has booted

Argh! Still didn't work! I think there must be a problem with my PC, well, I'll try doing full uninstalls and reinstall it all. I have to go now as well so I'll have to try again tomorrow.
Thanks very much for your patience mljjlm. It has been greatly appreciated

Are you trying to just transfer files back and forth? If so... forget using Kies.
(I don't have a micro-USB cable with me currently, so this is all from memory)
Just remove the drivers from your device manager so it's like your machine has never seen your phone before. Then on your phone enable usb-debugging.
When you then plug in your phone, you should get a usb icon up top on your phone's display... pull the window-shade down and click on the USB connection button. You should get a fullscreen window on your phone that says something like USB Connection with the friendly android waiving.
Now your PC should see your phone as a standard USB mass storage device.

try plugging the usb cable in another usb port on your computer and than try again.

Grimlocc said:
All I want to do is basically drag and drop some files from my PC to my phone. Thanks very much for your help.
Click to expand...
Click to collapse
oinkylicious said:
Settings --> Applications -- Development --> USB debugging.
Click to expand...
Click to collapse
Grimlocc said:
when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong?
Click to expand...
Click to collapse
You're using Kies, that's what you're doing wrong. You said in your very first post you wanted to be able to drag and drop some files from your PC to your phone, so use USB debugging (say yes when it asks you) and Windows Explorer.

If you are using a custom rom like Checkrom Revolution you will need to install the kies support from kitchen pro.
Also are you using the cable that came with your phone?
I have found a few microUSB cables that will allow charge and wont allow data transfer like the new ones for nokia devices and some blackberrys.

It worked! The USB debugging thing!
Thanks to everyone who helped me out. The forum said I was limited to 5 thanks per day so if you didn't get one of the thanks I apologise. Thanks very much!