Database Users

[Fixed] USB mounting problem since installing Kies

My Vibrant doesn't connect as a data storage device around the time I started using Kies. My phone is 100% stock beyond some attempts to fix the GPS (which didn't work and returned to stock). I installed Kies to do USB tethering and changed the setting on the phone to ask in which mode I want to connect.
Last week I was having trouble with connecting in Kies mode and tethering. I then noticed that I could only connect to the PC when I selected the phone option for Kies and not as a media player or storage device. I proceeded to uninstall Kies from my PC to see if that fixed the drivers. No go. I tried another PC which has never had Kies on it and also no go.
Here are the symptoms:
1) Plug USB cable to Phone
2) Menu on phone shows: Select Kies, Media Player or Storage
3) Select Storage
4) USB symbol appears and goes through connecting to connected state
Normally at this point the Win7 PC will pop-up with an auto start window asking if you want to open the storage device or transfer photos. In my case nothing appears. I also check My Computer and the phone is not mounted it doesn't appear later. I suspect a phone issue. Is there a way to fix this without doing a factory reset? Reboot doesn't change anything.

Anyone know a fix for this problem?

Make sure to use these drivers
http://forum.xda-developers.com/showpost.php?p=7238660&postcount=1
Stupid question, but are you pressing "mount" on your phone when your in USB storage mode?

note to self: read OP *before* replying
If it's still set on Ask on Selection try changing it to Mass Storage. I recall reading something that said Ask on Selection doesn't work right. I just toggle it between Mass Storage and Kies manually.

Relikk356 said:
Make sure to use these drivers
http://forum.xda-developers.com/showpost.php?p=7238660&postcount=1
Stupid question, but are you pressing "mount" on your phone when your in USB storage mode?
Click to expand...
Click to collapse
Changed to Developer Mode USB and forced reinstall of the drivers. Thanks for your help guys.

Kies or mount to PC with custom launcher

Is there any way to connect with Kies or have the phone mount to the PC while using a custom launcher? I have it set to ask on USB connection, but Kies doesn't seem to launch properly on the phone with Launcherpro, and mounting it results in Windows 7 going unknown device Kies works fine with stock launcher though, just don't wanna have to use homeswithcer and then reboot everytime i have to copy anything, if I can do it an easier way.

Sibix1 said:
Is there any way to connect with Kies or have the phone mount to the PC while using a custom launcher? I have it set to ask on USB connection, but Kies doesn't seem to launch properly on the phone with Launcherpro, and mounting it results in Windows 7 going unknown device Kies works fine with stock launcher though, just don't wanna have to use homeswithcer and then reboot everytime i have to copy anything, if I can do it an easier way.
Click to expand...
Click to collapse
No need to reboot - just launch touchwiz launcher from home switcher, connect to Kies, and press "home" to switch back to LauncherPro when finished. Works fine here.
btw: when I copy files I usually use Estrongs File Manager to connect to my NAS (or you could just connect to a share on your PC) and copy the files there, much easier than fiddling with cables.

Yes. I have been doing it a lot lately but would not recommend it if you are going to do a firmware upgrade or flash. Always go back to the original for that.
It is very simple. I use the power widget which is stock. Simply turn off Bluetooth and Sync. Then connect and away you go.

MoWa22 said:
No need to reboot - just launch touchwiz launcher from home switcher, connect to Kies, and press "home" to switch back to LauncherPro when finished. Works fine here.
btw: when I copy files I usually use Estrongs File Manager to connect to my NAS (or you could just connect to a share on your PC) and copy the files there, much easier than fiddling with cables.
Click to expand...
Click to collapse
Oh yea works without reboot, just have to set the stock one to default and launch it here, otherwise Kies will just be stuck on connecting to device Annoying as hell it doesn't work with custom launcher :-/ oh well thx.

As I said if you turn off bluetooth and sync it also works perfectly from LauncherPro. But never mind.

Tehpriest said:
As I said if you turn off bluetooth and sync it also works perfectly from LauncherPro. But never mind.
Click to expand...
Click to collapse
Oh sorry, I was on the reply page for a while, so didn't load your post... I will try that workaround thanks

i hate Kies!!!!!!!!! it just died on me >.<
now when i plug the phone to the PC it shows up as "Unknown Device"
if i connect to another computer, then it works fine.
the thing was working fine until i tried uninstalling Kies to install a newer version fo Kies

In Kies click the Kies menu then driver recovery. Leave it finish then re-start Kies.

that was the first thing it did, still nothing
it's something in the windows registry that screwed up when uninstalling Kies
i have something similar on another USB port, windows always thinks anything plugged into is bad, but if i use the same USB port and devices on another computer, they work fine.
Windows is horrible at managing USB ports information, trying to find a tool/fix to repair the wrongged registry info without having to reinstall the entire PC again.

Download, configure and run "CCleaner". Make sure you do a backup when it asks you to.

AllGamer said:
to install a newer version fo Kies
Click to expand...
Click to collapse
is that Kies_1.5.1.10074_2_6 ?

AllGamer said:
Windows is horrible at managing USB ports information, trying to find a tool/fix to repair the wrongged registry info without having to reinstall the entire PC again.
Click to expand...
Click to collapse
A suggestion - Proceed at your own risk:
1. Install: ERUNT to backup the registry. I have it set to autobackup the registry on boot. I use XPP and ERUNT has saved me many times.
2. Open Regedit and locate: HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices
3. Scroll down to \DosDevices\ (including both \)
I have had success in the past by deleting USB drive letter entries that were assigned when I attached removable devices. Then when I attach the USB device, Windows re-assigns a drive letter. Acronis Disk Director would on occasion change the drive letter for my E: partition rendering it unbootable. It is in this key where the damage was done and where it was corrected.
DO NOT DELETE OR MODIFY ANY HARD DISK entries for any of your Hard Disk partitions or you may not be able to boot to the partition whose entry was deleted or modified.
4. You may also need to delete the device from within Device Manager. Then re-attach the device so Windows can identify it as new hardware and re-install it. Windows may also attempt to re-install drivers.
5. You may need to manually scan and clean the registry for Kies and remove all entries, or you might try re-installing the older version that worked for you.
I hope this helps.

Is there any way to get rid of this Kies software? I mean is there a 3rd party software for android managing. (contacts/sms/etc...)
This Kies is driving me nuts! :/

kies problem

Hello,
recently I bought an i5800 (android 2.1-update 1), because I wanted to have rooted phone, I read informations about this on couple sites.
I decided to use z4root.
Now when I connecting my phon to the PC kies shows only Phone+Contacts.
Doesent show any data on the SD, and also doesn't show any informations about version of firmware...
How can I fix this?
Best Regards
v
PS: I also installed Link2SD, AppsToSD and Titanium Backup

update to latest version of kies and also un-install the USB drivers from device manager -> disconnect phone and connect it to other USB port open kies and the driver should install again hope this can fix your problem

Nope, that doesn't work either
Kies updated to 2.0.0.11032_12...
On the phone USB Debug mode disabled, USB Options-> ~Ask after connection.
Kies still does not sees properly the phone, and phone does not shows the window with options Kies,~media player, ~mass storage.....

I had exactly the same (infuriating) problem.
I fixed mine by uninstalling Kies, uninstalling the USB drivers then installing java (I know this shouldn't make a difference, but it seemed to).
I was using Windows 7 64 bit.
I found the Samsung_USB_drivers_for_mobile_phones.exe file & saved this to my desktop (before uninstalling).
I think Kies saves it to program files x86/samsung/kies/usb drivers/
Then after uninstall of everything, then installing java,
right click on the driver and run as an administrator.
When it asks where to install it, place it in the /program files/samsung/kies/usb drivers/ folder (not the x86 version, install it to the normal one).
Then find the Kies install file and right click that & install as an administrator to, but let Kies install this to the x86 program files location (default).
Then when it's completely installed (skip finding media, you can do that later), turn off the phone, then connect it to the USB cable.
Then turn the phone ON and let the drivers install as normal.
Just let it do it's thing and after a while, after all installations are complete, Kies will show your phone & will let you see all the folders, not just the contacts list & will show you the firmware version and everything.
Hope this helps.
I made sure I 'ran as administrator' on both install files.
Not sure which bit helped, but it worked for me (and I've tried everything, believe me)
*EDIT*
google "Why does Samsung Kies not detect my Samsung mobile phone" for the same info
**EDIT** x2
on looking in my /progam files x86/samsung/kis/usb drivers folder, it sems that Kies has reapplied the driver there & removed it from the 64 bit program files path. Ether way, one of the above steps fixed it, perhaps it's just that I ran everything ad an admin, who knows ?

Installation of java wouldn't make any difference, unless the installer was java based. The admin rights might have done the trick.
Sent from my GT-I5801 using XDA App

Actually, ignore my last post.
Kies now cannot see my Galaxy Apollo anymore, (even though every other program on my PC can !! including WMP12 !!)
I'm sick of this.
What's so hard about detecting a connected device ? !!
Sorry for the rant, but I'm getting really annoyed by this piece of software (Grrr !)

Yeah, I do whay you write, it's the same on my pc... now everything is .. not working
I think it's not only a Kies problem+USB drivers but also system on the phon has been changed thats why my phone is not properly working with kies.
Of course, still when I trying to connect my phone to pc I don't see on my phone screen options window that was before z4root/app2sd/link2sd - I mean Kies, media, storage
I see that there is a problem with a part of the Kies - DeviceManager is crashing after phone connecting..

Well now, the only way I can connect, is by (control panel) > uninstall programs > uninstall SAMSUNG USB drivers.
(while the phone is NOT connected).
Then launch Kies.
Then select the menu (tools > install driver)
Then wait while it installs the drivers (again !!)
After waiting for about a minute, I reconnect my GT-I5800 to my PC via the (not so universal) USB cable.
I then wait till all the (your device has been installed) messages stop.
Then I have normal Kies control of my Apollo.
But, if I disconnect it, then try to reconnect it, I get no joy.
It will sit at "connecting" forever.
The only way I can reconnect, is to rinse & repeat.
(I.E. uninstall the drivers & 'GOTO 10', which is really starting to boil my p!ss as I have no idea why this is happening).
Every single piece of poo software on my PC can see my phone, except Kies.
Does anyone have any ideas as it'd driving me mad !! :`(

try this
uninstall kies and all samsung drivers from ur pc
goto download mode (does not need root & it's safe)-(do not open odin)
a list of 3-5 drivers will get installed
then unplug the device, remove and re-insert the battery
install kies then connect ur phone by the usual way

I have the same problem with my phone. An other i5800 can connect successfully with my laptop, KIES and the same cable, but my phone doesn't.

It works...
what I've done....
Back to factory settings in the phone... so just great, the best corrective actions that I ever had :/
I want my HTC Uni back...
*edit*
Kies works 100% ok eaven now sees the update to froyo
so problem was changes that was made by one of the additional software on the phone
Thread can b closed

I also had this problem from long time. I found the reason was the Kies (both 1.5xx and 2.XX) versions are unable to use the default USB driver thats come along with Windows OS.
So the best solution is uninstall the USB driver from Windows device manager and after that install the USB driver from Kies. Then definitely your phone will be recoginized with Kies.
Note: After Uninstalling USB driver and before installing the USB driver from Kies sometimes windows itself tries to install the default USB driver so disable it when its promted.
Hope this helps....

vvviii said:
Nope, that doesn't work either
Kies updated to 2.0.0.11032_12...
On the phone USB Debug mode disabled, USB Options-> ~Ask after connection.
Kies still does not sees properly the phone, and phone does not shows the window with options Kies,~media player, ~mass storage.....
Click to expand...
Click to collapse
Install latest kies (clean install). Before connecting the phone to usb remove the SD card and start in kies. The phone would be detected and drivers would be installed. Disconnect, reinsert SD card and connect again. Problem will be solved. Worked for me.

Cannot Connect to PC AARGH!

Hi,
EDIT * I have found a solution in that I can connect via WI fi so that's pretty good but if anyone can help me with the USB issue, it would still be appreciated. It seems that the Wi Fi connection is more limited as I am unable to view things in explorer *
hoping to get some help using my USB to connect to my PC. I've installed Kies but when I try to connect to my PC it just keeps on trying to connect but never actually does it.
I have looked for guidance on this but keep coming across the instructions to go into 'about phone > USB settings' etc etc. However, I do not have a USB settings in about phone. In fact, there is nothing at all about USB in About Phone. I do have a 'USB Utilities' in Wireless and Networks but all that gives me the option to do is 'Connect Storage to PC'. I have a memory card in my phone.
When I do connect to the USB cable, with Kies open, when windows 'finds new hardware' it keeps saying a problem occurred during installation.
Please can anyone help me out? All I want to do is basically drag and drop some files from my PC to my phone. Thanks very much for your help.

Settings --> Applications -- Development --> USB debugging.

Thanks for that!
It got me a little further. I also unmounted then remounted the SD card. However, when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong? Do I have to re click the USB settings on the phone before connecting to Kies now that it's installed the hardware on my PC?

Grimlocc said:
Thanks for that!
It got me a little further. I also unmounted then remounted the SD card. However, when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong? Do I have to re click the USB settings on the phone before connecting to Kies now that it's installed the hardware on my PC?
Click to expand...
Click to collapse
Turn off USB-Debugging
Don't connect phone yet
Open Kies
Open the Tools menu -> Troubleshoot connection error
Go through the guide and let it reinstall the drivers.
Connect you phone, and let it connect

The default setting has the USB debugging tick greyed out. When I select it, it asks me if I want to allow debugging.
Do you mean that I shouldn't allow debugging and then connect (after reinstalling Kies) or should I allow it and connect? Sorry for my noobishness, Android is all completely new to me.

You should untick the USB-debugging - Then reinstall drivers NOT entire Kies

OK, it's unticked and I'm reinstalling the drivers via troubleshooting.
Do I need to unmount then remount the SD card before connecting my phone? Thanks for your help btw.

Shouldn't make a difference

Bah, I still have the same problem. It just says that there was a problem installing the hardware when I plugged in the phone.
After reinstalling the drivers, i shut down Kies then reopened it. I then plugged in the USB and then plugged the USB into my phone.
When I first installed Kies yesterday, Microsoft Active Sync kept on trying to activate and ask for a CD. It kept on holding up Kies. In the end I uninstalled Active Sync. Also, I still have Samsung PC Studio on my PC from when I had a Samsung a few years ago. It was one of those old slider phones, not a smart phone. Could that be part of the problem? I was hoping to keep it because it's proved to have the best media player I've ever had.
I just don't know what I'm doing wrong here.

Try without restarting Kies.
What part of the drivers aren't installed? (Check device manager)

In Device Manager, under Portable Devices there's something called Android MTP that has an exclamation mark next to it. It says it's not configured correctly and that 'No driver files are required or have been loaded for this device'. I'll reinstall the Kies drivers now.
Thanks for this help mljjlm
P.S. Now that I've unplugged the phone, the MTP thing isn't showing in the device manager list anymore.

Grimlocc said:
P.S. Now that I've unplugged the phone, the MTP thing isn't showing in the device manager list anymore.
Click to expand...
Click to collapse
Of course, it's a part of the phone, and it should not be plugged in because they would have to force a reboot when reinstalling drivers (which might sort your problem btw)

Reinstalled the Kies Drivers and then plugged in my phone but got the same problem. It says a problem occurred. Same device now has a problem in device manager. Maybe I should just uninstall everything and restart? Should I uninstall the old PC studio too?

Just try the reboot without uninstalling anything and then plug the phone in when your pc has booted

Argh! Still didn't work! I think there must be a problem with my PC, well, I'll try doing full uninstalls and reinstall it all. I have to go now as well so I'll have to try again tomorrow.
Thanks very much for your patience mljjlm. It has been greatly appreciated

Are you trying to just transfer files back and forth? If so... forget using Kies.
(I don't have a micro-USB cable with me currently, so this is all from memory)
Just remove the drivers from your device manager so it's like your machine has never seen your phone before. Then on your phone enable usb-debugging.
When you then plug in your phone, you should get a usb icon up top on your phone's display... pull the window-shade down and click on the USB connection button. You should get a fullscreen window on your phone that says something like USB Connection with the friendly android waiving.
Now your PC should see your phone as a standard USB mass storage device.

try plugging the usb cable in another usb port on your computer and than try again.

Grimlocc said:
All I want to do is basically drag and drop some files from my PC to my phone. Thanks very much for your help.
Click to expand...
Click to collapse
oinkylicious said:
Settings --> Applications -- Development --> USB debugging.
Click to expand...
Click to collapse
Grimlocc said:
when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong?
Click to expand...
Click to collapse
You're using Kies, that's what you're doing wrong. You said in your very first post you wanted to be able to drag and drop some files from your PC to your phone, so use USB debugging (say yes when it asks you) and Windows Explorer.

If you are using a custom rom like Checkrom Revolution you will need to install the kies support from kitchen pro.
Also are you using the cable that came with your phone?
I have found a few microUSB cables that will allow charge and wont allow data transfer like the new ones for nokia devices and some blackberrys.

It worked! The USB debugging thing!
Thanks to everyone who helped me out. The forum said I was limited to 5 thanks per day so if you didn't get one of the thanks I apologise. Thanks very much!

LG V20 usb connection to pc problems

Trying to connect my phone to my pc running windows 10. i have installed all drivers (i think)
and the usb menu on the phone only comes up with usb debugging enabled in dev settings. i can select "file transfer" mode but nothing happens on the PC end. any help or advice would be much appreciated

qs504792 said:
Trying to connect my phone to my pc running windows 10. i have installed all drivers (i think)
and the usb menu on the phone only comes up with usb debugging enabled in dev settings. i can select "file transfer" mode but nothing happens on the PC end. and help or advice would be much appreciated
Click to expand...
Click to collapse
Same problem here.. LG doesnt take care of such things.. no wonder Samsung is taking the market..

I just connected my AT&T v20 to my aliensware 15r2 laptop and was able to import my pics with no issues setting my phone to ptp. Then to access both the internal storage and sd card through file manager I set phone to mtp.
I did nothing special just plugged in phone to laptop and selected what setting on the phone. Oh and running win 10. So don't think its the phones software but maybe your computer missing certain drivers or something. So hope this helps
Sent from my LG-H910 using Tapatalk

I had a problem on my Win 7 laptop. It connected, loaded drivers and opened as a removable drive. However, as I continued using the ?, my mouse started to register my clicks as drags and did so until I unplugged the ? .
Tappin' and talkin' with Tapatalk.

hmm. i still haven't been able to get it to work. might try using the LG PC suite pc app to connect over wifi

Anyone have issues after applying liquid spray for a screen protector? I just finished applying and now whenever I connect the phone LG V20 it still thinks its connected to usb. I restarted phone and it went into update firmware connection screen. I had to get into recovery and clear dalvik and cache and it rebooted and everything is working again. I transferred files from PC and again the same issue. Could it be liquid damage? Or is this something else? Thank you.

You'll need to turn on the Developer Option and then scroll down to Select USB Configuration > MTP > ok This is what I did to enable my desktop to read my LG V20 SD Card and memory.

Could it be a cable issue? I was warned once.
In fact, looks like nothing happens on my pc but I can browse the internal memory n sd card.

"Have you tried turning it off and on again?" - it crowd
Seriously That was the solution for me... (Oh, I miss that show so much )

i have connection problems myself but i was forced to do a hard reset after my touch screen failed and ehen ever i try to connect to pc i get device malfunctioned message and cant connect to pc and theres no was of changing to mtp or anything if i cant get intot he phone as far as i know if you have any ideas on pls let me know