Database Users

How to remove printed Orange logo from back of battery cover.

Sorry its not a statement but rather a question. Does anyone know how to remove it? I understand the back of the battery cover is slightly rubberised is that correct? So could we use nail polish remover or gently scrape the logo away with our fingernail? Or is there somewhere to buy a replacement cover with no logo?
Thanks!

i've heard you can buy replacement covers online for around 15 quid. sounds like a lot of money to me though. i would try removing the logo with something like white spirit. i did this on my laptop to remove the Advent branding from the lid.

For some reason when I bought the handset it was written as Orange. But it is fully unlocked and Unbranded so no Orange Crap software nor logos on the device. Is it meant to be like this or am I the lucky one?

sumitescp said:
For some reason when I bought the handset it was written as Orange. But it is fully unlocked and Unbranded so no Orange Crap software nor logos on the device. Is it meant to be like this or am I the lucky one?
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Click to collapse
Mine came direct from Orange, so isn't unlocked (or at least I don't think it is - haven't tried to be honest), but it still came without any Orange software or logos (other than the one on the back cover)
Luckily, on this phone at least, Orange have seen fit not to strangle it
(Unlike Vodaphone and their X1s...)

there've been a lot of ppl who "unbrand" their phone physically this way... Google it and you will defo. find it.
Mine is also Orange, but tbh, I like Orange logo , and mine is locked (tried with T-mobile sim) but no Orange's software... its using the generic ROM i think.

tboy2000 said:
Sorry its not a statement but rather a question. Does anyone know how to remove it? I understand the back of the battery cover is slightly rubberised is that correct? So could we use nail polish remover or gently scrape the logo away with our fingernail? Or is there somewhere to buy a replacement cover with no logo?
Thanks!
Click to expand...
Click to collapse
http://www.htcaccessorystore.com/uk/p_htc_item.aspx?i=173042
As stated previous mine also seems totally unbranded from Orange.

Orange contract - seems totally unbranded except for the logo on the back.
Oh, and Orange Plus in the programs.

Xarra said:
Orange contract - seems totally unbranded except for the logo on the back.
Oh, and Orange Plus in the programs.
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Click to collapse
LOL - good spot, I hadn't seen that tucked away in there!

or8it said:
http://www.htcaccessorystore.com/uk/p_htc_item.aspx?i=173042
As stated previous mine also seems totally unbranded from Orange.
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Sorry but that is not a Touch HD cover. Looks like the cover for another HTC Touch phone.

Usually you can get rid of operator logos on the case with a sugar cube.
De Sugar is hard enough to get rid of the paint, but soft enough to not hurt the case itself.
However I never tried it on a rubberized surface, so I do not take the responsability.

I have gottn rid of logos really well with ink erasers, but again not on a rubberised surface

DONT TRY Sugar Cubes
I have tried on my tytn2 from orange which has fairly the same back material and I ended up with a whole on the devices back cover.
Well basically not a whole but what I am saying is. Behind the Orange logo there is no rubber it is metal or plastic to make the cover hard. So the Logo it self is part of the rubberized back. If you take it off it wil look nasty and will spoil ur phone's look completely coz it willl be different coloured unless you paint it.
Well Its upto the USer. what he decides to do with his BLACKSTONE. HAHA

Rogers HTC Magic - Battery Cover Question

Today I received my free HTC Magic, however after inspecting it something is odd about the Battery Cover. Isn't there suppose to be a piece of clear plastic that goes over the camera hole? For some reason mine doesn't have any. I want to make sure before I send it in for an exchange.

There is one on the MyTouch 3G (I think) but not on the HTC branded Magic

swissp said:
There is one on the MyTouch 3G (I think) but not on the HTC branded Magic
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Click to collapse
That's balls. It's kind of stupid really though cause, it's not exactly a very tiny hole. Like I could still drop like a ball of pocket linen or even a pebble in there. I got off the phone with Tech support, they couldn't answer my question, Customer Care, couldn't answer my question. Not even the people at the Rogers Plus store could answer my question (no floor models or stock - fml). Waiting for others to receive their free Magics and see if it's the same issue.

The HTC Branded Magic 32A has no clear plastic foil over the camera hole on the back cover. I know that for sure as I've bought mine new 5 months ago. I also have read that vodafone Magics don't have it either. MyTouch 3G has it but the guy in that thread says that it makes the pics less sharp and suggests removing it... If you consider this a design flaw then be it but it's certainly not an issue with your phone.

swissp said:
The HTC Branded Magic 32A has no clear plastic foil over the camera hole on the back cover. I know that for sure as I've bought mine new 5 months ago. I also have read that vodafone Magics don't have it either. MyTouch 3G has it but the guy in that thread says that it makes the pics less sharp and suggests removing it... If you consider this a design flaw then be it but it's certainly not an issue with your phone.
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Click to collapse
Yup, most people say taking off the plastic it makes picture quality so much better.

swissp said:
The HTC Branded Magic 32A has no clear plastic foil over the camera hole on the back cover. I know that for sure as I've bought mine new 5 months ago. I also have read that vodafone Magics don't have it either. MyTouch 3G has it but the guy in that thread says that it makes the pics less sharp and suggests removing it... If you consider this a design flaw then be it but it's certainly not an issue with your phone.
Click to expand...
Click to collapse
Taknarosh said:
Yup, most people say taking off the plastic it makes picture quality so much better.
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Click to collapse
All right thanks guys! Just making sure that was the case. I didn't want to send it in if I didn't have to Phone looks great by the way, I never realized how small it was compared to the Dream. The Rogers ads make it look HUGE. Now only waiting until someone can root the darn thing. I need my USB tethering if I plan on using it everyday.

Gutted lost sim cover

Decided to pop into town today and look for a new case for my shiny DHD showed the lady on the market but unfortunately no cases just yet. Got back to my car removed my phone and found my sim cover was missing, in a frantic rush I retraced my tracks had a chat with the lady on the market with no luck.. I'm now totally gutted! I did notice the cover was not a very good fit from the start.
Anyone know where I could get a replacement?
Thanks!

MrSkins said:
Decided to pop into town today and look for a new case for my shiny DHD showed the lady on the market but unfortunately no cases just yet. Got back to my car removed my phone and found my sim cover was missing, in a frantic rush I retraced my tracks had a chat with the lady on the market with no luck.. I'm now totally gutted! I did notice the cover was not a very good fit from the start.
Anyone know where I could get a replacement?
Thanks!
Click to expand...
Click to collapse
That sucks, yesterday I went looking for a case but all I could find was a sock with micro-fibre lining (still a pretty poor fit), anywho getting to the point one shop I visited tried to squeeze my phone into a Krusell case, needless to say it didn't fit and my SIM cover was left behind inside the case. Fortunately I spotted it and retrieved it. Incidentally carphone warehouse advertise the Krusell cases as being compatible on their website, it's a lie I tells thee.
P.S. after giving up my search I went to GAME on oxford street and bumped into Jason Bradbury from The Gadget Show who had just been doing interviews about the Desire HD, and he seemed to like it. Funnily enough though he didn't seem all that knowledgable about technology.

Just realised my phone will not work without the sim cover(showing no signal), seems there are two electrical connectors which connect to my lost sim cover.. Even more gutted now!
If anyone knows where I can get one then please let me know... Thanks

You should contact HTC. They will hopefully understand and you can buy a new cover from them, if not get one free
Certified service/repair shops can also order you pretty much any part of the phone.

Thanks guys shall get onto it tomorrow

MrSkins said:
I did notice the cover was not a very good fit from the start.
Anyone know where I could get a replacement?
Thanks!
Click to expand...
Click to collapse
OMG, I pactically had to find a pair of mole grips to get my cover off! You must have not replaced it properly as it really is a tight fit.
But I do hope you get a replacement soon mate, I can imagine how miserable it must be

Makes me wonder about the continuity of these things, I remember out of the box my cover just slid off with virtually no resistance. I have raised my issue with HTC and T-Mobile but still a little in "no man's land" After speaking to HTC and because the phone is new there seems to be no spares just yet, but they are trying to elevate my problem and hoping for a solution.
Sadly for now its back to my Satio which considering the brief affair with my DHD it’s like going from a Bugatti Veyron back to a steam powered Hillman Imp

Wrecked my Sim cover on day one!!
I was trying to take it off unsuccessfully. My fingers were not getting any purchase and were just sliding off the cover so i took a cloth and gripped the sides of the cover a little too firmly as it turned out. The cover came off and then promptly folded neatly in half. Noooooooooooooooooo! Luckily it did fit back on and the contacts meet so I still get reception and can use the phone, but there is an obvious crease down the back of the cover that will turn into an obvious split soon.
Granted I applied too much force, but I could not remove it otherwise. It is extremely thin and flimsy plastic and given the much touted 'build quality' of the single piece of metal backplate, the Sim cover is a joke.
So, I need a new one too. On my first day. Unbelievable. Let this be a warning. If you too have a Hulk-like grip, get someone else to remove the Sim cover for you.
Otherwise she is a beauty

Does anyones cover actually fit properly - i.e without a gap between it and the phone?

If anyone gets a minute could they post an image of their sim cover looking at the inside, I would like to cobble something together to get my phone running temporary
Big thanks..

Sim covers are being sent out of Thailand as we speak. I got this info from HTC NL, so I don't know whats up with UK.
Glad to receive my new cover soon .

Couple of pics of the sim cover for you. they dont seem to connect together. but there does seem to be something under the surface of the cover.

Thanks for posting the pics what a star! Yes it seems to not make a loop contact so bang goes my theory of a piece of foil...
Quick updats, just had a call from HTC they are sending me out a new cover very good service on their part and T-Mobile said they would send me out a new phone, a bit of an over kill me thinks. Both options are going through the motions and I shall need to cancel the T-Mobile option? Its the usual story waiting for a train and along comes.....

yeah, that was my first thought. im guessing its the antenna. no cover, no sim, no signal. at least your getting it sorted now. couple of days of no phone isnt the worst thing ever...well.

Images of inside of Sim Cover
As requested, pictures of inside of Sim cover. Please let us know if you find a supplier for a Sim cover, mine is not long for this world. Cheers Midge
Edit
Haha just noticed some pictures already posted, still its the thought..... Glad to hear HTC being helpful. I will try them for a new cover too.

I'm really surprised by this because mine, like a few others' was a real struggle to remove when I got it. Seems like an issue with some covers since the part it joins to will be strictly controlled.
Sent from my Desire HD using XDA App

Strange. I tested it on my Desire HD. Without the SIM-cover it still had full GSM/GPRS signal. Only HSDPA connection was lost.
With the cover on I get 3-5 bars HSDPA signal on this location.

Sorry to hear your news skins....Ive said it before it seems some have good ones, some have bad, mine is just fine, well its a bit too tight, bad quality control i reckon...hope you get it sorted soon.

Thanks for the pics, Interesting what was said about getting a signal with the cover off, I may just try it with 10 yards of foil trailing behind me, desperate measures
T-Mobile called earlier to say they are still out of stock and unknown when new DHD's will be in so I'm still waiting and keeping both options open to see which one arrives first.. Its getting there but been a damn long week so far!

dust under the screen?

I have only been using this phone for about a week. has anyone has this problem and send it to htc to repair? does this cover under warranty??

This was a huge issue with my MT3G Slide. If I remember correctly, it is a warranty issue. You can send it to HTC or (not sure) I think T-Mobile will replace it. The problem is with the glue that holds the digitizer to the screen, it's crap.
Also, when you get your new phone go into a dark room and check for light leaks. Probably under the top shell so open the keyboard and look on the back side of the screen.

i have had my desire z for nearly 2 months now, no dust yet

I was in your spot a few weeks ago. Dust just magically accumulated under the screen one night. A few days later it bugged me so much I called T-mobile, explained that there is dust underneath the screen and that there is no physical damage on the phone. They sent out a replacement that night and I got it 3 days later. No issues no cost to me free shipping both ways.
They did this for me on a used phone I brought in too, so I'm sure there would be no issue getting yours replaced if its new especially.

chrisyeung88 said:
I have only been using this phone for about a week. has anyone has this problem and send it to htc to repair? does this cover under warranty??
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Click to collapse
I had the same issue caused by the screen not being aligned properly with the casing which left a 1mm gap between the the screen and casing allowing dust and fluff to seep through. It's a manufacturing fault so just send it back to htc. If you're rooted, best to unroot first, you don't want to give them any ammunition;, )

Stea1thmode said:
I had the same issue caused by the screen not being aligned properly with the casing which left a 1mm gap between the the screen and casing allowing dust and fluff to seep through. It's a manufacturing fault so just send it back to htc. If you're rooted, best to unroot first, you don't want to give them any ammunition;, )
Click to expand...
Click to collapse
did htc charge you? what is the procedure to take it back? and price for the courier?

chrisyeung88 said:
did htc charge you? what is the procedure to take it back? and price for the courier?
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Click to collapse
It's covered on warranty, you don't have to pay for anything, best to contact htc via email to keep a paper trail on things. They will send out a courier to pick up your phone, it's only a simple procedure so it shouldn't take long.

Stea1thmode said:
It's covered on warranty, you don't have to pay for anything, best to contact htc via email to keep a paper trail on things. They will send out a courier to pick up your phone, it's only a simple procedure so it shouldn't take long.
Click to expand...
Click to collapse
when i contact htc.... they said "At that stage the choice is given to either go ahead with the repair or have the phone returned. To have the phone returned a fee of approximately £20 for courier costs and the evaluation is applicable." which makes me slightly confused
you still have dust problem after the fix?

Had my g2 for like 4 month no dust. That's good am with T-mobile. They will replace your phone even if you have the the smallest problem.
Sent from my HTC Vision using XDA App

chrisyeung88 said:
when i contact htc.... they said "At that stage the choice is given to either go ahead with the repair or have the phone returned. To have the phone returned a fee of approximately £20 for courier costs and the evaluation is applicable." which makes me slightly confused
you still have dust problem after the fix?
Click to expand...
Click to collapse
I'm slightly confused myself, the way I interpret your text is that after evaluation should you decide not to have your phone repaired then they will charge you for courier costs to have your phone returned to you. Like I said previously it should be covered by warranty so you won't have to pay a penny.
After repair, the dust problem is soughted.

Depending on how bad the dust is...take your phone and repeatedly, but lightly tap it on a table...the dust particle will eventually, make it to the edge of the screen and get "stuck there" and you won't be able to see it anymore. At least, most of the time, it will.
verkion

Dust problem does get worse..... only time I am free enough to let htc collect my phone is easter....
Mm... I will try the tap method.......
Sent from my HTC Vision using XDA App

What a bummer, that's a long wait. Just so that you're aware it doesn't have to be your home address, you can use friends, family, work etc. address. The courier can just pick up/drop off even when you're not there.

Stea1thmode said:
What a bummer, that's a long wait. Just so that you're aware it doesn't have to be your home address, you can use friends, family, work etc. address. The courier can just pick up/drop off even when you're not there.
Click to expand...
Click to collapse
oo how?? as currently im living on student accommodation. don't really know how can i let them pick up. and prefer not to drop off bk at the accommodation office too

Have had my G2 since release and no dust yet

tried the tap method... but nothing happen..... dust is getting closer to centre now... as more dust gets in

I don't know if this thread is still alive, i hope it is.
Well, I got my G2 just about a couple of weeks ago. Got it off kijiji, cuz the gentleman who sold it to me told me that it has warranty till september 2011, i decided to buy it. It still does have warranty. It has got 2 problems, 1 with battery, the phone is s-off, rooted, and modded with CM Nightly RC1, and the battery just runs out very quickly, i have to charge the phone atleast twice a day. and 2nd is with he screen, it has got dust underneath, on right hand top corner, so i decided to call htc directly and find out if i can send the phone off for repair, and if i could get a replacement battery.
The girl on the other side was nice enough that she is sending me a new battery, so one problem will be solved, then I asked her if i can send the phone back to them to get it fixed.
I am actually worried about 2 things. One is how do I put the stock rom back on the phone? I am not a great modder and don't really know(i think little bit research will help, as i found this thread after search) and two is i am really afraid of htc charging me for something i might not have done. such as liquid damage. physically the phone looks great. no scratches or any sort of physical dent marks. but liquid damage is something really scares me out.
what should I do?
I need some advise from my fellow xda folks... Please help me out...

As far as i know, if you grab the official firmware from bell, (i assume bell because you said kijiji and that is normally canadian), load that up and make sure your recovery is stock, htc will not even know if you had a custom rom in it.
As for the water damage, there is usually a small white sticker where the battery usually sits. This sticker changes colour if it is exposed to excessive moisture. If this sticker is still white, then you are fine.
Sent from my HTC Vision using XDA App

Athrun88 said:
As far as i know, if you grab the official firmware from bell, (i assume bell because you said kijiji and that is normally canadian), load that up and make sure your recovery is stock, htc will not even know if you had a custom rom in it.
As for the water damage, there is usually a small white sticker where the battery usually sits. This sticker changes colour if it is exposed to excessive moisture. If this sticker is still white, then you are fine.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Not actually, i got the G2 off kijiji, the tmobile version which i use for my wind mobile sim card.
I called htc directly and the girl on the other side said the phone is fixable being in canada but i m just curious and concern about the charges they might apply to fix this... i asked her specifically that if i m in canada are you sure there will be no charge for me to pay? she said, we will require your credit card which has at least a dollar value on it, just for security(which i thought is weird as i have N1 i had to sent out for repair and they didn't ask for my credit card info... i asked her and she said N1 and G2 are two different cases handled by two different operational teams, they don't require info for N1 as its a Google phone, while G2 is sold by tmobile, my cc info they will use in case if there is any liquid or physical damage and i will have to pay for at least shipment back which is $35)
regarding the sticker, i can see a small white rounded sticker underneath the battery which is fairly white so far... i assume that's the one and doesn't look like it has changed color significantly, but I am still afraid - i think i might color blind... lol... i had a problem before with rogers bb bold, where i sent the phone in for repair and they said it has got liquid damage as the sticker has turned blue and i had to pay $250 for it...
That's the reason I need suggesions from ya'll people... how can I make sure my phone is damage free and can get the dust problem fixed?
i am really scared and totally confused...

creativedevil said:
Not actually, i got the G2 off kijiji, the tmobile version which i use for my wind mobile sim card.
I called htc directly and the girl on the other side said the phone is fixable being in canada but i m just curious and concern about the charges they might apply to fix this... i asked her specifically that if i m in canada are you sure there will be no charge for me to pay? she said, we will require your credit card which has at least a dollar value on it, just for security(which i thought is weird as i have N1 i had to sent out for repair and they didn't ask for my credit card info... i asked her and she said N1 and G2 are two different cases handled by two different operational teams, they don't require info for N1 as its a Google phone, while G2 is sold by tmobile, my cc info they will use in case if there is any liquid or physical damage and i will have to pay for at least shipment back which is $35)
regarding the sticker, i can see a small white rounded sticker underneath the battery which is fairly white so far... i assume that's the one and doesn't look like it has changed color significantly, but I am still afraid - i think i might color blind... lol... i had a problem before with rogers bb bold, where i sent the phone in for repair and they said it has got liquid damage as the sticker has turned blue and i had to pay $250 for it...
That's the reason I need suggesions from ya'll people... how can I make sure my phone is damage free and can get the dust problem fixed?
i am really scared and totally confused...
Click to expand...
Click to collapse
Ahh, just wanted to clarify since I didn't see any of the T-Mobile versions on Kijiji when I did my shopping.. If that's the case and you have the G2, then you should be able to pop by the T-Mobile site and grab the stock ROM off them. I also saw a list of stock roms somewhere on this site for the DZ/G2.
If the water sticker is whitish, then it's still good. As long as it's not red/pink or blue, those would be a sure sign of water damage.
The only reason why they would need a credit card, in my opinion, is for any unexpected charges that they would apply to it in the case of a necessary repair that is not covered under warranty. But other than that, I wouldn't know why else.
I hope you get it sorted out.
Regards.

Cracked screen.

Does anyone know anywhere in london, UK to get a new screen fitted.
I dropped my htc desire hd yesterday and its cracked the screen, there is no ink on the screen and everything is working fine still, so its just the first piece of glass thats broke.
so what exactly do i need to get fixed, i see alot of people mentioning ameled or something like that, do i need to get that replaced as well, or can i just buy the glass myself and fix it myself?
i've checked a few htc repair centres online and they all want between £60 - £90 to fix it, but im sure i can do it myself with the right equipment.
as for right equipment, i been looking on ebay and noticed i could either buy just the glass or the full unit, would i better to buy the full unit to be safe?

The Desire HD is one of the last smartphones where the glass is not glued to the LCD panel, so you can remove the glass without issue. You will need a hairdryer or something, to loosen the glue that holds the glass to the frame.

As someone who has done it...
If it still works with the crack leave it alone. There is a nice HTC disassembly video out ther & you can get the bits from ebay. I initaly just bought the screen £20, but it's bonded to the digitiser £20 & so it's best to get the combined unit.
Pulling the phone to bits is OK, reassembling it should be OK, but there is nothing nothing to hold the base of the screen to the body without the special glue strips. I am used to repairing things, but all the connectors are soo small. I have gone back & check but can't see what isn't making contact.
I now have a working screen, but no WiFi, Bluetooth, or camera & a big hole in the bottom of the phone between the screen & the back. I wish I had just decided to live with the black patches on my display where something had leaked.
If you can get the job done for £60 inc parts do take it, or wait for your contract upgrade

I managed to find a company that will fix it for £45 all in, that includes sending it back to me special delivery, so i sent it off today, i'll report back in a few days will my review on them.
they said it'll take 2-4 days to receive the phone back.

I paid 150 euro's to replace the screen (which was the cheapest in my country), and my button backlights dont work anymore.
3 months later a crack came in there again, out of nowhere. It was not really annoying... but it hurt my fingers as i was moving around the crack; so i bought a screen protector to put on the screen and can hardly feel anything right now.

MrLarner said:
I managed to find a company that will fix it for £45 all in, that includes sending it back to me special delivery, so i sent it off today, i'll report back in a few days will my review on them.
they said it'll take 2-4 days to receive the phone back.
Click to expand...
Click to collapse
They also assured my the new screen is a genuine HTC screen, not a fake dodgy 1, so like i said, once i get it back i'll review it and let everyone know what their like.
but for £45 all on, if it is genuine i'll be chuffed.

MrLarner said:
They also assured my the new screen is a genuine HTC screen, not a fake dodgy 1, so like i said, once i get it back i'll review it and let everyone know what their like.
but for £45 all on, if it is genuine i'll be chuffed.
Click to expand...
Click to collapse
Looking forward to hearing your results. Got a cracked LCD a it has leaked, not considerably so can still use it. been quoted £35 for the screen but have to fit myself, so £45 sounds like a really good deal.

alpick36 said:
Looking forward to hearing your results. Got a cracked LCD a it has leaked, not considerably so can still use it. been quoted £35 for the screen but have to fit myself, so £45 sounds like a really good deal.
Click to expand...
Click to collapse
if you've got ink leaks then you'll need a new lcd as well, and £35 for both lcd and glass is really good.
but i dont fancy trying it myself, watched a few video's and it seems like a hard job.
i'd struggle just to keep track of where all the screws go

I have repaired mine with a preassembled screen and digitizer kit from eBay, sent from HK. I think it was around $60 shipped. Unfortunately the cap buttons do not light up properly and the screen ha some light leaks around the edges. I was given a $10 refund, so I'm not complaining. It may be with the Xtra to get a preassembled unit though...if it works right.
Sent from my T8788 using XDA Windows Phone 7 App

MrLarner said:
I managed to find a company that will fix it for £45 all in, that includes sending it back to me special delivery, so i sent it off today, i'll report back in a few days will my review on them.
they said it'll take 2-4 days to receive the phone back.
Click to expand...
Click to collapse
is your phone back already ?

nicebabygirl said:
is your phone back already ?
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Click to collapse
No, i sent it special delivery on Wednesday, they e-mailed me on thursday saying they had received it and that they'll get straight to work on it and they will e-mail me again once its been sent back to me which should take 2-3 days.
so i'll probably get it back monday.
so i'll give them a review once i receive it back.
but so far so good, had no problems with them, got quick replies from then when i contact them with queries.

MrLarner said:
No, i sent it special delivery on Wednesday, they e-mailed me on thursday saying they had received it and that they'll get straight to work on it and they will e-mail me again once its been sent back to me which should take 2-3 days.
so i'll probably get it back monday.
so i'll give them a review once i receive it back.
but so far so good, had no problems with them, got quick replies from then when i contact them with queries.
Click to expand...
Click to collapse
Did this work?? Crack My Screen this morning. Dropped it on it's face outside!! DoH.

dj westie said:
Did this work?? Crack My Screen this morning. Dropped it on it's face outside!! DoH.
Click to expand...
Click to collapse
I'll give you my review but it'll be a quick basic 1 as I stopped using the phone within a week after getting it. It's now just sitting on my bedroom side but here goes.....
The company itself were amazing, replied to all my questions via phone call or E-mail.
They text me with every step that was taken on the phone so I always knew where my phone was.only downside was that once I received it back, it wasn't as good as expected. Yes the new glass was solid and everything worked but there was a small gap at the top and it really bugged me. To the point I stopped using the phone.
I mean it's bearable if your not worried about the gap, it's not came away from the screen/phone at all.
Ps- if you want to ask any questions about the service, free free but like I said, only downside was the gap at the top. But I was warned I will get that with every company that fixes it.

I dropped mine last month
and now there are several inky spots which disturbs me
I called the HTC Care, they said it will be $150 for making an LCD replacement

Hello everyone.My friend's htc hd is having a broken screen and i cant unlock it to sync contacts.When i connect it to pc,it says phone is locked and i cant do anything.Any solution?I only need the contacts.The repair cost is near 200€,so he will not fix it,it doesnt worth it.
Sent from my super duper lg p990 2x ICS 4.O.4

Are the contacts not saved online? Tell your mate to check his Google account ( log into Gmail then look in the top left corner under contacts)
Let me know If that worked
Sent from my Desire HD using xda premium

Nobodys_me said:
Are the contacts not saved online? Tell your mate to check his Google account ( log into Gmail then look in the top left corner under contacts)
Let me know If that worked
Sent from my Desire HD using xda premium
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No he doesnt have sync with gmail ,that would solve the prob.
Sent from my super duper lg p990 2x ICS 4.O.4

And I guess the contacts are not on his simcard either?
Try that as well.
Btw is the screen completely dead?
Sent from my Desire HD using xda premium

Nobodys_me said:
And I guess the contacts are not on his simcard either?
Try that as well.
Btw is the screen completely dead?
Sent from my Desire HD using xda premium
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They are in pnone memory.The 3/4 are completely dead and in the other 1/4 is white
Sent from my super duper lg p990 2x ICS 4.O.4

Well sorry but then I've no idea what you can do. Maybe your friend will learn from that and save his contacts online.
Sorry I couldn't help maybe somebody else can
Good luck
Sent from my Desire HD using xda premium