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For some reason my 3g keeps disconnecting. In settings the mobile network option is greyed out, stuck on "turning on". The only thing that fixes it is a reboot.
Sent from my ADR6300 using XDA App
No one has any idea why this happens?
Is your phone stock?
it seems to just show that when the phone is idle, not updating, sending/receiving, etc. i have no way to prove this, just a theory.
exigent said:
For some reason my 3g keeps disconnecting. In settings the mobile network option is greyed out, stuck on "turning on". The only thing that fixes it is a reboot.
Sent from my ADR6300 using XDA App
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Click to collapse
I had that problem when I was running adrylalyne's Vanilla FrankenROM. It's the sole reason why I had to quit running it. It was a seriously annoying once-in-a-while thing at first but once I'd been running it for about 24 hours, it seemed to happen ALL THE TIME and got to the point where sometimes even a reboot wouldn't fix it. I haven't had it on any other ROM, though.
I was running the leaked radio (2.05?) when I had that ROM. Now that I've got 2.15, I've been thinking about giving it another shot.
patches152 said:
it seems to just show that when the phone is idle, not updating, sending/receiving, etc. i have no way to prove this, just a theory.
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Click to collapse
No, the connection completely goes away. It's not just "I can't see the 3G symbol"... The phone actually has NO data connection and it seems impossible to get it to come back without a reboot.
2.15 radio fixed that for me. Using first leak Rom still.
Sent from my ADR6300 using XDA App
in order to get rid of this, you'd need to find which file or which portion of that file controls the signal indicator on the phone, and replace it with an older version of that file, from before this "idle" indicator began.
maybe the google holds the answers you seek?
patches152 said:
in order to get rid of this, you'd need to find which file or which portion of that file controls the signal indicator on the phone, and replace it with an older version of that file, from before this "idle" indicator began.
maybe the google holds the answers you seek?
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Click to collapse
Not an indicator problem. The phone truly has no connection.
gruss01 said:
2.15 radio fixed that for me. Using first leak Rom still.
Sent from my ADR6300 using XDA App
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Click to collapse
Good to know. I think I will try that FrankenROM again, then.
i'm unrooted and on stock OS, just got my incredible yesterday...so far i've noticed that it seems to just stay dormant, whenever i open an app that connects to the network, it automatically lights up the indicator and starts using the data, and it doesn't seem to prevent me from actually sending or receiving data, so i don't know how i would tell if it's actually no connection or just an "idle" indicator. how did you come to that conclusion?
patches152 said:
i'm unrooted and on stock OS, just got my incredible yesterday...so far i've noticed that it seems to just stay dormant, whenever i open an app that connects to the network, it automatically lights up the indicator and starts using the data, and it doesn't seem to prevent me from actually sending or receiving data, so i don't know how i would tell if it's actually no connection or just an "idle" indicator. how did you come to that conclusion?
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Click to collapse
What you see is normal. The 3G (or 1X) indicator only lights when the data connection is being used. The problem here is that there was no data connection. I would attempt to do anything that used the data connection and it would not connect. No email, no internet, no Nav, no nothing. The programs would all open, but could not download anything.
Agreed, that's sort of what I was implying, I was referring to the OP. so the connection issues are Rom based, not related with the gray indicators. Just because its gray doesn't mean you don't have connection. Clarifying for the next person who stumbles across this thread.
Sent from my ADR6300 using XDA App
To the OP, this happened to me today using Sky Raider Sense 2.5.2. I also had to restart, so it's not only you that has the problem.
patches152 said:
Agreed, that's sort of what I was implying, I was referring to the OP. so the connection issues are Rom based, not related with the gray indicators. Just because its gray doesn't mean you don't have connection. Clarifying for the next person who stumbles across this thread.
Sent from my ADR6300 using XDA App
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What he was talking about being greyed out is when you go into Menu> Settings> Wireless & Networks, the place where you check to turn Mobile networks on and off is greyed out with the text of "Turning on..." below.
well now i feel like a giant ass, lol!
jtcarnes said:
What you see is normal. The 3G (or 1X) indicator only lights when the data connection is being used. The problem here is that there was no data connection. I would attempt to do anything that used the data connection and it would not connect. No email, no internet, no Nav, no nothing. The programs would all open, but could not download anything.
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Click to collapse
Same thing happened to me over the weekend. I was in a tiny town in Texas that apparently had no 3g and I was unable to do anything that used the data connection. Reboot didn't work, neither did changing the Mobile Directory Number to all zeros when pressing ##program>NAM-General (as was suggested on a different forum which I cannot link to). What sucks is that it's highly unlikely I can duplicate this problem since there is probably good 3g coverage around the verizon store in the city where I live. I called verizon and the person said something about that area not having access to the data network, which I don't believe because when I was screwing with the settings under ##program I managed to get a text message. My wife's Samsung Vibrant (I know, different network) had no 3g but she was still able to access all apps that required the data network.
When my wife's Incredible was stock, this happened to her. It wouldn't connect to 3G. When going into settings and checking it out, "Mobile Network" was all grayed out. After LONG discussions with Verizon Tech Dept, 2 factory resets later, they found the problem to be on their end with the phone being "lost" on their system. They reset something (didn't tell me what) and bingo! her phone had 3G again.
I just had it happen to me. Reboot fixed it, but I'd like to know why its happening so I can tell my friends at VZW to look into it...
Sent from my ADR6300 using XDA App
Still happening to me. I told the tech that a bunch of people in the forums were saying it was a problem on their end, something about my phone needing to be removed from and then added back to the data plan, and they told me that they'd look into it. Eventually the 3g came back on its own like it always has when I have this problem, and the next day I got a text from verizon saying the issue had been fixed (which I doubt consisted of anything more than someone having the system send me a text saying the issue had been fixed). I've had this problem when my phone was stock, when I updated to the 2.05 baseband, and now that I've rooted and installed skyraider. Not exactly the experience I anticipated when I left the iphone 3g...
noticed another thing, idk if related...my gmail will "quit" working...meaning, it shows i have new emails inside the app, but they haven't pulled to my phone yet. the refresh button in the app, and the sync now button under accounts don't work, i had to do a nand wipe and restore a file from a day ago. i think it's app related, because it always seemed to happen after i updated some apps in the market, but one of the times (this last time) i didn't update the apps, i deleted them and it still happened. all other data and network connections work fine, only gmail. prolly not related, but thought i'd throw it out there
Occasionally I get no data connection & I have to restart the phone, does any body else have that issue?
Sent from my T-Mobile G2 using XDA App
Haven't had that issue myself.
Sent from my T-Mobile G2 using XDA App
try putting it in airplane mode then turn airplane mode off
imblacklife said:
try putting it in airplane mode then turn airplane mode off
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Click to collapse
That works I wonder if its an issue, if anyone else has the prob let me know
Sent from my T-Mobile G2 using XDA App
I have that issue as well, idk why it happens but I'll add it to the list of problems for when I call to get a replacement.
Sent from my T-Mobile G2 using XDA App
That just happened to me today also. It switched from "H" to "E", then when I opened USA Today it FC-ed and the icon turned into a generic Android one like the app was on the SD card and unavailable (even though it's installed to phone) and then 5 more background apps that I didn't even know were running FC-ed (Amazon MP3, Finance, QuickOffice, something and then Facebook three times?) and the phone locked up. I was able to power off then back on, but data never came back even after waiting about 10 minutes until I powered off and on again. Quite odd.
I get the same issue where am connected to wifi and as soon as i walk away from it it doesnt connect back to the data network. I got a replacement phone coming so hopefully i dont have the same issue. Another thing is the random reboot and i get black screen a lot especially after rebooting
Sent from my T-Mobile G2 using XDA App
I've had the issue, but each time it appears to be related to JuiceDefender not properly enabling the radio. If I shut JuiceDefender off, the connection comes back, although sometimes its just easier to airplane mode it and be done with it.
I called T-Mo about it, they said call about a week after the inital release date and see if they have a fix by then, there isnt enough information kept since it hasnt been officially released yet.
I'm having the same trouble. Are you guys on the new sim card? I popped in the new sim card and the tech told me to not use it and just save it. I noticed when I put the new sim card a notification of a new voicemail came on. I didn't have any voicemail.
Edit: I'm starting to have some serious data issues. I'll get cut off, but my phone will still show full bars and "H". I try the whole airplane thing and it still does nothing. I constantly get the "check network setting, try again or cancel". My market wont load, browser says "unable to connect." This is getting stupid. When I call T Mobile it always start working and then cuts off shorty after hanging up. I've never had this isssue before. I live in the middle of the city. Only 3G around here. Its getting annoying.
Guys I'm afraid that it might problem with the antenna placement. Holding the phone on the bottom half will drop me from 3 bars of "H" to 4 bars of "G", then it will bounce back up to 4 bars of "E". If left on a desk then it will remain at 3-4 bars of "H". I notice this especially at a place where I have low-mid signal, such as my school (reinforced concrete FTL). When I have a strong 4 bar signal, it usually won't drop all the way down to edge but I do loose a few bars. I hope a simple software issue is enough to reduce this effect. I might be being crazy paranoid but I'm definitely noticing a lower signal than on my G1.
Try holding the phone by the edges, then hold it in a normal grip and see if the signal strenght changes (Menu->settings->status->signal strength)
I just got off the phone with tmo and was told its a known issue with the network affecting about 10% of users. The issue started for me yesterday on my hd2. He also said they have people working on it. I asked if I could get my buyers remorse set back 14 more days to ensure the issue is not permanment but he said that they are no longer doing extentions. I'm sure if I get tranfered to retentions the answer would change. I hope.
Sent from my T-Mobile G2 using XDA App
djdant said:
That works I wonder if its an issue, if anyone else has the prob let me know
Sent from my T-Mobile G2 using XDA App
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I'm also having the same issue. I just rebooted my phone, so I haven't had the chance of switching airplane mode on/off yet. I'll let you guys know if that works for me, either way, I'm hoping there's a fix from T-Mo.
mejorguille said:
Guys I'm afraid that it might problem with the antenna placement. Holding the phone on the bottom half will drop me from 3 bars of "H" to 4 bars of "G", then it will bounce back up to 4 bars of "E". If left on a desk then it will remain at 3-4 bars of "H". I notice this especially at a place where I have low-mid signal, such as my school (reinforced concrete FTL). When I have a strong 4 bar signal, it usually won't drop all the way down to edge but I do loose a few bars. I hope a simple software issue is enough to reduce this effect. I might be being crazy paranoid but I'm definitely noticing a lower signal than on my G1.
Try holding the phone by the edges, then hold it in a normal grip and see if the signal strenght changes (Menu->settings->status->signal strength)
Click to expand...
Click to collapse
youre not paranoid, im noticing this too
ddgarcia05 said:
I'm having the same trouble. Are you guys on the new sim card? I popped in the new sim card and the tech told me to not use it and just save it. I noticed when I put the new sim card a notification of a new voicemail came on. I didn't have any voicemail.
Edit: I'm starting to have some serious data issues. I'll get cut off, but my phone will still show full bars and "H". I try the whole airplane thing and it still does nothing. I constantly get the "check network setting, try again or cancel". My market wont load, browser says "unable to connect." This is getting stupid. When I call T Mobile it always start working and then cuts off shorty after hanging up. I've never had this isssue before. I live in the middle of the city. Only 3G around here. Its getting annoying.
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Click to collapse
Wow that's funny, my MYTOUCH does the same thing with airplane mode off/on. I also remember that the store demo g2 I played with last night had the voicemail icon in the notification bar, but when you pull the bar down, there's no option to connect and retrieve the voicemail. I found that even weirder since the phone comes preloaded with google voice.
Also experiencing the same issue here in Phoenix. Been having it since I got the phone on Monday.
I have been in an ongoing round of tech calls and will be having a follow-up with the tech who I spoke with last night... I've tried everything from APN resetting to swapping the SIM card to a total factory wipe -- nothing is changing this for me.
I *know* my neighborhood has full 3G access, but I am maxed out at 1 Mbps. (Before the factory wipe I was getting 0.35 Mbps.) If this doesn't change I may just return the phone and switch to Sprint to get the Epic 4G. I mean, I'm not getting HSPA+ coverage either way, and at least with the Samsung Galaxy S Pro I'd have a full 5-row qwerty...
>_<
Wow, this is really too bad. I was SO excited about this phone...
ddgarcia05 said:
I just got off the phone with tmo and was told its a known issue with the network affecting about 10% of users. The issue started for me yesterday on my hd2. He also said they have people working on it. I asked if I could get my buyers remorse set back 14 more days to ensure the issue is not permanment but he said that they are no longer doing extentions. I'm sure if I get tranfered to retentions the answer would change. I hope.
Sent from my T-Mobile G2 using XDA App
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called as well tech told me to turn off phone and she would refresh my signal and when it was turned back on i had all 4 bars and data returned and and its been on ever since without any drops in data....hope it stays that way .
ps...both G2`s had that problem and both cleared up as of now
kgood63 said:
called as well tech told me to turn off phone and she would refresh my signal and when it was turned back on i had all 4 bars and data returned and and its been on ever since without any drops in data....hope it stays that way .
ps...both G2`s had that problem and both cleared up as of now
Click to expand...
Click to collapse
If this happens, try going to settings->wireless->mobile network->network operators and see if you get an "Error while searching for networks" error as I did.
Reset fixed for me too. But it makes me worry.
I'm on a brand new sim card (switched to TM from ATT). I'm having some data issues too. I talked to TM tech support and they reset my connection but that did nothing. Now they're going to their android techs to see whats up.
I have never had this problem before or read about it. I keep wifi on at my house cause it's faster. Well tonight I went to plug my phone in and I took it off wifi but my 3G won't come up. I've tried everything. Pulled battery out, went to airplane mode and then back tried to update prl. I can't get my 3G to come back on. I have an app called quick settings that I've had for a long to turn off my 3G to save battery and it just says connecting.I've deleted the app and downloaded it back again and nothing. This has never happened to me before. How can I get. My Internet back? I am really lost on this one. It's like it's locked up and wont come back on. Thanks. By the way I have just about full reception.
musclehead84 said:
I have never had this problem before or read about it. I keep wifi on at my house cause it's faster. Well tonight I went to plug my phone in and I took it off wifi but my 3G won't come up. I've tried everything. Pulled battery out, went to airplane mode and then back tried to update prl. I can't get my 3G to come back on. I have an app called quick settings that I've had for a long to turn off my 3G to save battery and it just says connecting.I've deleted the app and downloaded it back again and nothing. This has never happened to me before. How can I get. My Internet back? I am really lost on this one. It's like it's locked up and wont come back on. Thanks.
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Click to collapse
You might have to do a factory reset. Before you do wait a bit and see if anyone has other ideas.
Sent from my SPH-D700 using XDA App
That's what I was afraid of. I'm on 2.1 and rooted but nothing has changed on my phone for at least 2 wks. No new apps or anything. Will factory resetting break my root?
Wait a while. This has happened to me on occasion and it has nothing to do with anything I did.
Check with sprint to see if there's a data outage in your area. Or you can try traveling to a different location to see if you get 3g somewhere else and then update your profile/prl from there. I had the same experience with a similar app. Went to an area where I got 3g, called sprint, and they updated my profile. Try doing that to see what happens.
I let it try it all night last night and woke up and still no 3g at the top. i can turn wifi on and it works fine. it just wont bring up the 3g icon and when i look in the quick settings it is greyed and says connecting. ill wait til i leave the house today and try it later. i just dont think its gonna work it just seems like the 3g is locked since it wont even displays the icon but hopefully im wrong thanks for the help guys. i know what you mean b3nny but my phone wont even displays the 3g icon at the top. i would assume if there was an outage it would still display the icon at the top.m,y wife has a hero and her internet is fine so no outage. thanks for trying to help but i think a factory restore is my only option. im about ready to go get to sprint and get another epic.
if i go to sprint and show them my phone i have insurance but this should go thru the manufacturers warranty. would i get a new or refurb one? i know if you use the insurance you get a refurb but what about the warranty? its not only this reason but my phone freezes a lot and will back out of an application for no reason at all. im just done with this one. there has to be one that works better than this one.thanks
Is your 3G Data enabled in the settings?
Not completely sure if it applies to 2.1 as I am running 2.2, but try and go to: 'Menu->Settings->Wireless and Networks->Mobile networks' and see if the box is checked by '3G Data'. Again, I am running 2.2, so I dont know if it is exactly the same, but worth a check.
Hey guys,
This is actually my first post here but I do A LOT of reading on this forum.
I didn't quite find anything regarding my question (or at least a solid answer), however, so I've decided to post it up.
Has anyone else experienced a sudden loss of data from time to time out of nowhere?
I go from having Full Green 3G bars to grey bars out of the blue. I've heard the green bars is to let you know that you are connected to Google services but I am not able to access anything that uses data.
For instance, when I open up the browser, I receive an error telling me there is no network connection. When I open up anything else that uses a data connection, Market, News, etc, I receive the same error about there not being a connection.
This would make sense if I was moving and going in and out of service areas, but it happens when the phone is simply sitting on my desk and not moving at all. I usually use it to listen to Pandora while at work and have noticed that the songs cut in and out due to this sudden loss of a data connection.
I went from a Nexus One to the Nexus S and have never, not once, lost my full 3G bars in this same exact location. I personally believe its a software bug of some kind and have high hopes for it being fixed in the future. The N1 had similar issues when it first launched and Google / T-Mo were able to remedy that for the most part.
I am actually on my third Nexus S because the first two had some type of hardware issue; the first one's back button didn't work or light up and the second one had a blown ear speaker and would sound like a blown speaker in a car. As an early adopter, I expected this, so it didn't bother me in the least bit.
ALL of them did the same thing, so I know it is not just limited to my exact phone. This is definitely something with the Nexus S in general (or the current build of Gingerbread).
Can anyone shine some light on this situation? Thanks in advance and keep up the great work here guys!
---------------------------------------------------------------
UPDATE: Here are a few steps that I have taken in order to solve my sudden loss of data issue. I'm not guaranteeing this will work for you, but it has worked for me and a couple of users here on the forum.
Do the following:
Activate / Use the Sim Card that came with the phone (this is to ensure you are using the latest sim cards)
Make sure you have a 4G internet plan. (No t-zones, No web2go -- FULL internet only)
Call T-Mobile and have ask them to Reset your phone with their Towers
Here's a more technical explanation posted by Johoja:
1) Having network selection set to manual ( i.e selecting 302490 or TMOBILE) will result in No Service on a reboot. Solutions: - Have to cycle airplane mode to get it to pick up service (can be done with automatically tasker) - OR Use automatic network selection. (you can force wcdma only but that will reset the SMSC which is annoying if you go in and out of wind away/home areas and you want to roam.)
2) Being in a area with no service for extended periods of time 5+minutes(subway, basement, etc) will result in a dead baseband, meaning once you come into an area with service the phone will not reacquire signal, airplane mode will not work as the baseband is now crashed, cant maunally search for a network. Have to reboot to get signal. Solutions: -Use tasker to cycle airplane mode on and off when in no service areas i.e) search signal 4 minutes, airplane mode on 10 minutes. This will keep the baseband from crashing and possibly save battery. -Use NoBars to accomplish thesamething ( taskergivesyou a bitmore flexibilty of course but harder to use) http://www.appbrain.com/app/nobars-b...omdryer.nobars - Use airplane edit to avoid turning wifi/bt off when airplane mode is on. http://www.appbrain.com/app/airplane...kalti.airplane
3) WCDMA perferred does not work. - No solution
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=747f398a6c1bb2b9&hl=en&start=40:
I read one users response on a different thread regarding something similar to the issue that I am having.
They said T-Mobile told them to get a newer sim card and that this may remedy the problem. In my case, this has been the only constant in the 3 phones that I have been through. I have had the same sim card for about 3 years or so now.
I will try activating the sim card that came in the box with T-Mo to see if this remedies the problem. Since I'm at work right now I will have to try when I get home later.
Does anyone think this will have any affect what-so-ever?
The galaxy s phones when first released, all variants, had issues of signal dropping from full to zero bars while sitting in one place. I remember because there were YouTube videos of it All over and it was shortly after the apple antenna issue.
Not sure if or how it was ever resolved. But it seems that Samsung may just have this type of radio baseband performance if we see all these individual units doing this. I don't know maybe others can respond.
I have the same issue as the OP. I travel to the same location weekly with NEXUS ONE, signal never drops in the T-MO Country here locally, and streaming CNET POD CAST never a hiccup, however, with the new NEXUS S, I would lose DATA Connection only, while the 3G will show full signal. I had to reboot the phone to get the DATA back.
is it the S issue or 2.3 issue?
food for though....
If you have T-zones or Web2go or Phones 1st web, you will have problems
I had the same problem too, now I fixed the problem. The thing was that had the wrong data plan on the NS, i had my old web plan from my hd2 which seems like different from the one for the NS. I restarted my phone after 5 mins off and now i have my internet working beautifly. A T-Mobile rep said that it was an error in the system that made the phone think that that was the right plan for the NS for a few. A glitch you may say, but all you have to do is put the right data plan that all, easy. Hope this helped and have a wonderful holidays everyone.
Sent from my Nexus S using XDA App
this is happening to me too, last night for a little while and today for about hte last 4 hours can't get connection back. i have full white bars, with 3g icon but can't access anything
So I activated the new sim card last night and I'm still having the same problem. Albeit it doesn't happen as frequent, but it still does it nonetheless.
I will call T-mo again to verify my plan. I am on a 1500 Minute Family Plan which includes unlimited data and messages. I will see if they need to tweak something and let you guys know if this remedies the problem.
Ok, it seems like the issue has been resolved after I spoke to T-Mobile earlier today.
The rep on the phone verified that the data plan I was on was in fact the correct one. He said he was going to reset the signal from the towers to my phone to see if this would resolve the issue. He asked me to turn my phone off for about 15 seconds after we hung up.
Since then, I haven't seen the problem arise again so my guess is that it somehow fixed whatever was going on.
I'll let you guys know if this changes and the problem occurs again.
Sent from my Nexus S using XDA App
peakaboohaha said:
I have the same issue as the OP. I travel to the same location weekly with NEXUS ONE, signal never drops in the T-MO Country here locally, and streaming CNET POD CAST never a hiccup, however, with the new NEXUS S, I would lose DATA Connection only, while the 3G will show full signal. I had to reboot the phone to get the DATA back.
is it the S issue or 2.3 issue?
food for though....
Click to expand...
Click to collapse
What's with the CAPS? ?
On topic: i have a captivate and I can confirm that all galaxy S phones had droppend data. An official ota update fixes it so maybe you guys need to wait for something official. Isn't there a new firmware for the nexus S already? Try flashing that and see if you still have issues.
Sent from my GT-I9000 using XDA App
Doesn't every android phone from samsung have this problem?
I know the Moment has that problem, after 3 updates samsung called it quits, I still have to reboot mine 2 to 3 times a day for data lockups.
@timur525 Yea, I'm already on 2.3.1.
I manually updated the first hour it came out hoping that it would solve the issue. The problem was still there after the update.
Sent from my Nexus S using XDA App
I have exactly the same issue as the OP. Extremely annoying to reboot the phone every time it happens. One thing I have noticed is that my phone doesn't know its number. If I go to settings, about phone, the number says unknown.
Sent from my Nexus S using XDA App
Memnoch30 said:
I have exactly the same issue as the OP. Extremely annoying to reboot the phone every time it happens. One thing I have noticed is that my phone doesn't know its number. If I go to settings, about phone, the number says unknown.
Sent from my Nexus S using XDA App
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Click to collapse
That shouldn't affect anything. My number shows up in status.
I had this issue resolved a few months ago as the push-to-talk app Tikl requires this in order to use it.
I was having the problem even with my number showing up. Call T-Mobile and have them reset you with the towers like they did for me and see if that helps you too.
Sent from my Nexus S using XDA App
I posted about this same issue on wrong section of the forum. Ive had this issue ever since samsung vibrant. I have applanet installed on my phone and some of the app that i installed accessed my apn and totally changed my apn setting to "Sirious application disabled.epc.tmobile" or something like that so i wyped everthing off from the phone and so far i havent had the issue ever since yesterday. Also i had the locale and language setting to korean so im thinking that might be causing it also.
Sent from my Nexus S using XDA App
adamr240 said:
Doesn't every android phone from samsung have this problem?
I know the Moment has that problem, after 3 updates samsung called it quits, I still have to reboot mine 2 to 3 times a day for data lockups.
Click to expand...
Click to collapse
That's what I remember too. I think its just an issue with the radio Samsung uses in all their phones. Might not be a way to fix it if even their new phones like the nexus s still have this issue. They prob would have tweakdd it by now if they could.
Same problem here. Xmas eve on shift and I have a phone that had no connection whatsoever (not even phone capabilities) this may be the one thing that takes the phone back. (If it happens again)
robstunner said:
Same problem here. Xmas eve on shift and I have a phone that had no connection whatsoever (not even phone capabilities) this may be the one thing that takes the phone back. (If it happens again)
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Click to collapse
Have you called T-Mobile to see if they can give you a reset to the towers?
I had this done yesterday afternoon and haven't had the problem again since.
Also, if you'really using an old sim, I would suggest activating the one the phone came with just to be on the safe side.
If that doesn't help you then I would at least wait until just before your return period ends to see if there will be an update to address the issue.
Sent from my Nexus S using XDA App
Never had this problem with the captivates I've had.
adamr240 said:
Doesn't every android phone from samsung have this problem?
I know the Moment has that problem, after 3 updates samsung called it quits, I still have to reboot mine 2 to 3 times a day for data lockups.
Click to expand...
Click to collapse
Sent from my Nexus S using Tapatalk
Epiksol said:
Have you called T-Mobile to see if they can give you a reset to the towers?
I had this done yesterday afternoon and haven't had the problem again since.
Also, if you'really using an old sim, I would suggest activating the one the phone came with just to be on the safe side.
If that doesn't help you then I would at least wait until just before your return period ends to see if there will be an update to address the issue.
Sent from my Nexus S using XDA App
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Ill give them a call on Sunday
Sent from my Nexus S using Tapatalk
Last night I went into Service Mode on my SGH-T889 and as soon as Service Mode opened, my 4G icon disappeared and then kept cutting on and off. I didn't even change any of the settings in Service Mode, I just left it as it was and rebooted. Now, after multiple restarts, re-entering the APN settings, and a hard reset, I'm still having this problem.
Has anyone else had a similar issue? Were you able to correct it, and if so, how? I have been searching all day but can't find a fix. I can still make and receive calls and texts, just can't stay connected steadily to use my internet connection. I am not rooted and I am using a Simple Mobile SIM card, running Android 4.3.
DivaB said:
Last night I went into Service Mode on my SGH-T889 and as soon as Service Mode opened, my 4G icon disappeared and then kept cutting on and off. I didn't even change any of the settings in Service Mode, I just left it as it was and rebooted. Now, after multiple restarts, re-entering the APN settings, and a hard reset, I'm still having this problem.
Has anyone else had a similar issue? Were you able to correct it, and if so, how? I have been searching all day but can't find a fix. I can still make and receive calls and texts, just can't stay connected steadily to use my internet connection. I am not rooted and I am using a Simple Mobile SIM card, running Android 4.3.
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you more than likely change something unknowingly...
i did that once back in the day, with 'auto-answer mode'... Lol
didn't know why calls wouldn't come through for the longest time, then with enough playing around in service-mode, i found the option and changed it back. Lol
I'm unsure as to if there is a way to change all those settings back to default...
maybe the samsung flash tool would have something for this...
Personally, i would peek around in service mode, and try to deduct from the available options as to what might have changed, based on how comfortable you are with the options though, that might not be a good idea... google is a helper.
all else fails, if you can't use any warranty services for the device, they checking in the phone-specific forum and seeing if someone with the same/similar device can post their settings relative to the mobile network.
good luck