Help with epic - Epic 4G General

I have never had this problem before or read about it. I keep wifi on at my house cause it's faster. Well tonight I went to plug my phone in and I took it off wifi but my 3G won't come up. I've tried everything. Pulled battery out, went to airplane mode and then back tried to update prl. I can't get my 3G to come back on. I have an app called quick settings that I've had for a long to turn off my 3G to save battery and it just says connecting.I've deleted the app and downloaded it back again and nothing. This has never happened to me before. How can I get. My Internet back? I am really lost on this one. It's like it's locked up and wont come back on. Thanks. By the way I have just about full reception.

musclehead84 said:
I have never had this problem before or read about it. I keep wifi on at my house cause it's faster. Well tonight I went to plug my phone in and I took it off wifi but my 3G won't come up. I've tried everything. Pulled battery out, went to airplane mode and then back tried to update prl. I can't get my 3G to come back on. I have an app called quick settings that I've had for a long to turn off my 3G to save battery and it just says connecting.I've deleted the app and downloaded it back again and nothing. This has never happened to me before. How can I get. My Internet back? I am really lost on this one. It's like it's locked up and wont come back on. Thanks.
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You might have to do a factory reset. Before you do wait a bit and see if anyone has other ideas.
Sent from my SPH-D700 using XDA App

That's what I was afraid of. I'm on 2.1 and rooted but nothing has changed on my phone for at least 2 wks. No new apps or anything. Will factory resetting break my root?

Wait a while. This has happened to me on occasion and it has nothing to do with anything I did.

Check with sprint to see if there's a data outage in your area. Or you can try traveling to a different location to see if you get 3g somewhere else and then update your profile/prl from there. I had the same experience with a similar app. Went to an area where I got 3g, called sprint, and they updated my profile. Try doing that to see what happens.

I let it try it all night last night and woke up and still no 3g at the top. i can turn wifi on and it works fine. it just wont bring up the 3g icon and when i look in the quick settings it is greyed and says connecting. ill wait til i leave the house today and try it later. i just dont think its gonna work it just seems like the 3g is locked since it wont even displays the icon but hopefully im wrong thanks for the help guys. i know what you mean b3nny but my phone wont even displays the 3g icon at the top. i would assume if there was an outage it would still display the icon at the top.m,y wife has a hero and her internet is fine so no outage. thanks for trying to help but i think a factory restore is my only option. im about ready to go get to sprint and get another epic.

if i go to sprint and show them my phone i have insurance but this should go thru the manufacturers warranty. would i get a new or refurb one? i know if you use the insurance you get a refurb but what about the warranty? its not only this reason but my phone freezes a lot and will back out of an application for no reason at all. im just done with this one. there has to be one that works better than this one.thanks

Is your 3G Data enabled in the settings?
Not completely sure if it applies to 2.1 as I am running 2.2, but try and go to: 'Menu->Settings->Wireless and Networks->Mobile networks' and see if the box is checked by '3G Data'. Again, I am running 2.2, so I dont know if it is exactly the same, but worth a check.

Related

Lost data signal since last night

I woke up this morning and had no phone service....so i restarted my nexus and my phone service came back but with no data connection....anyone else have this problem?
fordstang99 said:
I woke up this morning and had no phone service....so i restarted my nexus and my phone service came back but with no data connection....anyone else have this problem?
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Carrier? Have you checked if they have problems?
Tried your SIM in a different phone?
Tmobile is the carrier..now i lost my signal all together....I dont have another phone to try my sim out on
ok...so both data and service came back for about 30 seconds...i got two white arrows going around in a circle like it was updating something then i lost all connections again and says emergency calls only
any ideas?
ok...i have this weird folder on my sd card named .android_secure...dunno where it came from looks new to me
data signal lost here
Hey, I'm having the same problem here, no weird folder in my sd card though. Went to bed last night everything was fine, woke up and my apn list was wiped.... I reset everything in the apn and still no data connection but I have service. I'm running the latest Cyanogen mod stable for nexus, almost seems like an update was attempted last night and since i"M not stock things went crazy....
Call t mobile and see if there is a data outtage.
I had no signal for like three hours last week.
tmobile uk? mines down too. manchester area.
sim cards do go bad.... i had this happen last year... maybe go to tmobile and see if you can get another if there are no reported outages.. the probably wont even charge you if you go to a corporate store
so i called tmobile and they said they knew what it was...had to turn my phone off for two minutes and still waiting to see if it worked..but i dont know why the sync or update arrows were showing up on my notification bar. sure hope it was Froyo passing me by
fordstang99 said:
so i called tmobile and they said they knew what it was...had to turn my phone off for two minutes and still waiting to see if it worked..but i dont know why the sync or update arrows were showing up on my notification bar. sure hope it was Froyo passing me by
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where are you, uk or usa?
I've had something similar happen to me as well. This was a few weeks ago. I live in Chicago, and use T-Mobile for what it's worth. I ended up pulling the battery for a bit and rebooting. I got the data connection back.
Sometimes though, the data connection will seem to hang a bit and I'll see the flashing arrows and sync icon as well. It seems random, but the last time it happened to me was yesterday.
back
It must have been a localized black out here in Washington State (US) because my data connection came back on just now after 3 hours of being shut off. For awhile there I only had edge and no 3g and without me doing anything 3G and H have connected back on.
Well that's good. The optimist in me says that the outages and weird issues are related to the upgrade of HSPA+ for us Let's hope it's true.
I had the same problem in WA. Data has also been restored here.

Mobile network greyed out

For some reason my 3g keeps disconnecting. In settings the mobile network option is greyed out, stuck on "turning on". The only thing that fixes it is a reboot.
Sent from my ADR6300 using XDA App
No one has any idea why this happens?
Is your phone stock?
it seems to just show that when the phone is idle, not updating, sending/receiving, etc. i have no way to prove this, just a theory.
exigent said:
For some reason my 3g keeps disconnecting. In settings the mobile network option is greyed out, stuck on "turning on". The only thing that fixes it is a reboot.
Sent from my ADR6300 using XDA App
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I had that problem when I was running adrylalyne's Vanilla FrankenROM. It's the sole reason why I had to quit running it. It was a seriously annoying once-in-a-while thing at first but once I'd been running it for about 24 hours, it seemed to happen ALL THE TIME and got to the point where sometimes even a reboot wouldn't fix it. I haven't had it on any other ROM, though.
I was running the leaked radio (2.05?) when I had that ROM. Now that I've got 2.15, I've been thinking about giving it another shot.
patches152 said:
it seems to just show that when the phone is idle, not updating, sending/receiving, etc. i have no way to prove this, just a theory.
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No, the connection completely goes away. It's not just "I can't see the 3G symbol"... The phone actually has NO data connection and it seems impossible to get it to come back without a reboot.
2.15 radio fixed that for me. Using first leak Rom still.
Sent from my ADR6300 using XDA App
in order to get rid of this, you'd need to find which file or which portion of that file controls the signal indicator on the phone, and replace it with an older version of that file, from before this "idle" indicator began.
maybe the google holds the answers you seek?
patches152 said:
in order to get rid of this, you'd need to find which file or which portion of that file controls the signal indicator on the phone, and replace it with an older version of that file, from before this "idle" indicator began.
maybe the google holds the answers you seek?
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Click to collapse
Not an indicator problem. The phone truly has no connection.
gruss01 said:
2.15 radio fixed that for me. Using first leak Rom still.
Sent from my ADR6300 using XDA App
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Good to know. I think I will try that FrankenROM again, then.
i'm unrooted and on stock OS, just got my incredible yesterday...so far i've noticed that it seems to just stay dormant, whenever i open an app that connects to the network, it automatically lights up the indicator and starts using the data, and it doesn't seem to prevent me from actually sending or receiving data, so i don't know how i would tell if it's actually no connection or just an "idle" indicator. how did you come to that conclusion?
patches152 said:
i'm unrooted and on stock OS, just got my incredible yesterday...so far i've noticed that it seems to just stay dormant, whenever i open an app that connects to the network, it automatically lights up the indicator and starts using the data, and it doesn't seem to prevent me from actually sending or receiving data, so i don't know how i would tell if it's actually no connection or just an "idle" indicator. how did you come to that conclusion?
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What you see is normal. The 3G (or 1X) indicator only lights when the data connection is being used. The problem here is that there was no data connection. I would attempt to do anything that used the data connection and it would not connect. No email, no internet, no Nav, no nothing. The programs would all open, but could not download anything.
Agreed, that's sort of what I was implying, I was referring to the OP. so the connection issues are Rom based, not related with the gray indicators. Just because its gray doesn't mean you don't have connection. Clarifying for the next person who stumbles across this thread.
Sent from my ADR6300 using XDA App
To the OP, this happened to me today using Sky Raider Sense 2.5.2. I also had to restart, so it's not only you that has the problem.
patches152 said:
Agreed, that's sort of what I was implying, I was referring to the OP. so the connection issues are Rom based, not related with the gray indicators. Just because its gray doesn't mean you don't have connection. Clarifying for the next person who stumbles across this thread.
Sent from my ADR6300 using XDA App
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What he was talking about being greyed out is when you go into Menu> Settings> Wireless & Networks, the place where you check to turn Mobile networks on and off is greyed out with the text of "Turning on..." below.
well now i feel like a giant ass, lol!
jtcarnes said:
What you see is normal. The 3G (or 1X) indicator only lights when the data connection is being used. The problem here is that there was no data connection. I would attempt to do anything that used the data connection and it would not connect. No email, no internet, no Nav, no nothing. The programs would all open, but could not download anything.
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Same thing happened to me over the weekend. I was in a tiny town in Texas that apparently had no 3g and I was unable to do anything that used the data connection. Reboot didn't work, neither did changing the Mobile Directory Number to all zeros when pressing ##program>NAM-General (as was suggested on a different forum which I cannot link to). What sucks is that it's highly unlikely I can duplicate this problem since there is probably good 3g coverage around the verizon store in the city where I live. I called verizon and the person said something about that area not having access to the data network, which I don't believe because when I was screwing with the settings under ##program I managed to get a text message. My wife's Samsung Vibrant (I know, different network) had no 3g but she was still able to access all apps that required the data network.
When my wife's Incredible was stock, this happened to her. It wouldn't connect to 3G. When going into settings and checking it out, "Mobile Network" was all grayed out. After LONG discussions with Verizon Tech Dept, 2 factory resets later, they found the problem to be on their end with the phone being "lost" on their system. They reset something (didn't tell me what) and bingo! her phone had 3G again.
I just had it happen to me. Reboot fixed it, but I'd like to know why its happening so I can tell my friends at VZW to look into it...
Sent from my ADR6300 using XDA App
Still happening to me. I told the tech that a bunch of people in the forums were saying it was a problem on their end, something about my phone needing to be removed from and then added back to the data plan, and they told me that they'd look into it. Eventually the 3g came back on its own like it always has when I have this problem, and the next day I got a text from verizon saying the issue had been fixed (which I doubt consisted of anything more than someone having the system send me a text saying the issue had been fixed). I've had this problem when my phone was stock, when I updated to the 2.05 baseband, and now that I've rooted and installed skyraider. Not exactly the experience I anticipated when I left the iphone 3g...
noticed another thing, idk if related...my gmail will "quit" working...meaning, it shows i have new emails inside the app, but they haven't pulled to my phone yet. the refresh button in the app, and the sync now button under accounts don't work, i had to do a nand wipe and restore a file from a day ago. i think it's app related, because it always seemed to happen after i updated some apps in the market, but one of the times (this last time) i didn't update the apps, i deleted them and it still happened. all other data and network connections work fine, only gmail. prolly not related, but thought i'd throw it out there

3G stops switching back after wifi?

This is a strange one. I have been using Fresh Evo 3.2.0.0 rom for almost a month and it works great. I wanted to try another rom so I tried the VirusRom... it was good but I liked Fresh better. So reflashed my Nandroid image and all was well.
But then I started seeing a lot of failed connections to the market and noticed that my 3G was not connecting. I live in Chicago so I am fully covered by 3G in this area, and even 4G in many spots. Usually when I leave a wifi area, the phone switches back to 3G almost instantly. But ever since nandroiding back to the Fresh Evo 3.2.0.0 rom, it only works after a reboot. As soon as I hit a wifi zone and then lose it, 3G doesn't switch back on.
4G and Wifi both work, but if I disable both wifi and 4g.. 3g doesn't come back without a reboot.
I've even switched off the Mobile network using the widget and the power button menu.. no luck. Only a reboot brings it back.
So then I even did the trick to get my PRI up to 1.40 and that worked fine. But no change in the behavior of 3G. When I reboot and 3G is working, it works great as usual. Just not sure why the switching no longer works. I even tried switching back to the rooted sprint stock rom.. same deal.
Anyone else having any issues?
DssTrainer said:
This is a strange one. I have been using Fresh Evo 3.2.0.0 rom for almost a month and it works great. I wanted to try another rom so I tried the VirusRom... it was good but I liked Fresh better. So reflashed my Nandroid image and all was well.
But then I started seeing a lot of failed connections to the market and noticed that my 3G was not connecting. I live in Chicago so I am fully covered by 3G in this area, and even 4G in many spots. Usually when I leave a wifi area, the phone switches back to 3G almost instantly. But ever since nandroiding back to the Fresh Evo 3.2.0.0 rom, it only works after a reboot. As soon as I hit a wifi zone and then lose it, 3G doesn't switch back on.
4G and Wifi both work, but if I disable both wifi and 4g.. 3g doesn't come back without a reboot.
I've even switched off the Mobile network using the widget and the power button menu.. no luck. Only a reboot brings it back.
So then I even did the trick to get my PRI up to 1.40 and that worked fine. But no change in the behavior of 3G. When I reboot and 3G is working, it works great as usual. Just not sure why the switching no longer works. I even tried switching back to the rooted sprint stock rom.. same deal.
Anyone else having any issues?
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yes, I have noticed this at times. Just happened to me. Failed connection when switching off 4g to 3g. Using fresh 3.2. But I noticed this as well on other roms. I had to reboot each time to get 3g working again. I also reset my data connection last night but it obviously didnt work.
I've been having issues with my 3G for the past two days. Similar story, I did and Nand restore and that is when it started.
I am getting an error code 67 everytime I switch from Wifi, 4G or even when I reboot to try and fix this. Usually if I let it sit it will come back, but the error message popping up is quite annoying.
Wish I had something more helpful to say, but I can just add that I'm having the same problems switching from wifi to 3g. Even after 3g turns on it will sometimes turn off again randomly and I will have no connection. I'm also running fresh. In addition my 3g signals are quite week. kinda a mess...
Weird. My phone did this today for the first time. The thing is, I've been on Fresh 3.2 for a month now, and I flashed the latest Baked Snack rom yesterday to test it out. It never did it while I was on Fresh, but today after turning off WiFi, it wouldn't connect to 3G for anything. No text or data transfer at all. After I rebooted it, it started working again, but my phone never did this while I was on Fresh.
I am having the same problem and I am using Fresh 3.2 as well. I did go to a different rom but then went back to Fresh's rom and that is when it starting happening to me. It will only pick up 3g now and then and even when it does my speed is super slow. Hoping someone comes up with a fix as I made my own post but no one seems to feel the need to reply to it.
Theories...
Same here. I'm on Baked Snack 1.7x
I know Fresh and Hero both use some of the same components. I flashed to Cyano and have had no problems with the 3G radio. It's very snappy switching on and off after wifi connects and disconnects.
I do know there have been one or two issues with the radio with people who are on the 3.28.651.x roms. (for instance, if you enable 4G then disable, sometimes it randomly turns off and on without you knowing until you restart)
So my guess is maybe the 3.28.651.x series is glitchy. You guys want to try going back to 3.26.651.6 and do some testing?
happened to me on stock. Had to reboot the phone to fix it.
This seems to be working for me today with no problems so far. I am wondering if a tower was down with Sprint putting up the 4g around my city. Will keep posted if it happens again but seems to be running like normal now.
This has to be network issues maybe the latest PRL.
Mine has did the same last couple days also on power on , it takes longer for 3G icon to kick in.
Signal flux has been occurring more then norm fast download - Upload speeds taking hit some parts of the day.
bigblueshock said:
So my guess is maybe the 3.28.651.x series is glitchy. You guys want to try going back to 3.26.651.6 and do some testing?
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Click to collapse
I am on 3.26.651.6 build and this was happening. I am no longer having any problems with this. I do feel this might have been a problem Sprint's servers were having. Seems like everyone started having the problem right around the same time.
It must be... Going to an older PRL didn't help, and there are a bunch of forum topics being created about this on other forums as well. Guess it's time to play the waiting game.
My issue is so bad right now even if I restart my phone, it doesn't even get data connection right away. 10 minutes waiting now and error code 67's keep popping up.
This just happened to me today. It took me awhile to connect the error statement to the fact the 3g didn't turn on after I turned off wifi. But I was able to press the 'data connection' button on the switchpro widget to turn 3g back on.
Sent from my PC36100 using XDA App
bigmoogle said:
This just happened to me today. It took me awhile to connect the error statement to the fact the 3g didn't turn on after I turned off wifi. But I was able to press the 'data connection' button on the switchpro widget to turn 3g back on.
Sent from my PC36100 using XDA App
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That is how I got it working a little bit last evening but as I said in my last statement it is finally working and has been all day. Not sure what the deal actually was as I did not change anything since 2 evenings ago. I am thinking that Sprint is doing something which is messing everyone up at one point or another.

[Q] 4g Radio not turning on

Hey everyone! I have been having a problem with my Samsung Epic. I am in NYC and recently they have turned on the 4G within the city limits. It was working great last week and I was getting a decent 4G connection (8down, 4up). Now yesterday When I went to activate the 4G radio on my phone it wasn't turning on. The 4G button stays grey and it says its turning on but it never turns green. When I go into the 4G settings its grayed out but its says "turning on..." 3g stays connected during this. Wifi works when I turn that on, but I notice back in the 4g settings menu 4g still says "Turning on".. it doesn't even time out. It completely killed my battery after 20 mins.
I tried a factory reset.. didn't work... Tried the Odin full reset (stock everything).. No dice. I never rooted the phone or did anything to it except install Juice Defender (which cause a whole bunch of problems). Has anyone else had this problem? I am within my 30days so i'm thinking of exchanging my phone.. any ideas??? Thanks in advance!!!
I'm having the same problem
Sent from my SPH-D700 using XDA App
My buddy had the same issue on his Epic. Had to trade it in for a new one.
Sent from my SPH-D700 using XDA App
I had the same problem, get to a sprint store and get your phone replaced. I'm guessing it is a radio problem. May be fixable if the sprint techs actually did something more then just resetting to stock.
Flash the DG27 radio then upgrade to DI07 again. Could also force your phone to re-provision itself.
http://firon.net/xda/modem.d700.tar here's the modem, flash it with Odin as Phone.
This is a longshot, but I've been messing around with a few settings menu and I saw an interesting WiMAX setting.
Goto the dialer, input ##3282#.
Goto WiMAX, enter your MSL code. (find your MSL code by opening an adb shell to your device, use the command "getprop" once in the shell, scroll up and look for a line that says "[ril.MSL]: [??????]")
See what it says under ACTIVATED and REALM, should say "ACTIVATED:TRUE" and "REALM:sprintpcs.com", respectively. If it doesn't that might be where your problem is. Tell a level 2 sprint tech.
Next, try to goto WORK MODE, in there you can set your work mode, mine is at 2 and 4G is working fine, I wish I could tell you what work mode 0,1, & 3 did differently, but I can't locate much info on the net. I'll update this if I find out later...
Hope this can be of some help to you.
My phone is doing the same thing. I don't live in a 4g area yet but I would like to be able to use it when I travel. If there is no 4g service, should the 4g still turn green?

Data Issues??

Occasionally I get no data connection & I have to restart the phone, does any body else have that issue?
Sent from my T-Mobile G2 using XDA App
Haven't had that issue myself.
Sent from my T-Mobile G2 using XDA App
try putting it in airplane mode then turn airplane mode off
imblacklife said:
try putting it in airplane mode then turn airplane mode off
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Click to collapse
That works I wonder if its an issue, if anyone else has the prob let me know
Sent from my T-Mobile G2 using XDA App
I have that issue as well, idk why it happens but I'll add it to the list of problems for when I call to get a replacement.
Sent from my T-Mobile G2 using XDA App
That just happened to me today also. It switched from "H" to "E", then when I opened USA Today it FC-ed and the icon turned into a generic Android one like the app was on the SD card and unavailable (even though it's installed to phone) and then 5 more background apps that I didn't even know were running FC-ed (Amazon MP3, Finance, QuickOffice, something and then Facebook three times?) and the phone locked up. I was able to power off then back on, but data never came back even after waiting about 10 minutes until I powered off and on again. Quite odd.
I get the same issue where am connected to wifi and as soon as i walk away from it it doesnt connect back to the data network. I got a replacement phone coming so hopefully i dont have the same issue. Another thing is the random reboot and i get black screen a lot especially after rebooting
Sent from my T-Mobile G2 using XDA App
I've had the issue, but each time it appears to be related to JuiceDefender not properly enabling the radio. If I shut JuiceDefender off, the connection comes back, although sometimes its just easier to airplane mode it and be done with it.
I called T-Mo about it, they said call about a week after the inital release date and see if they have a fix by then, there isnt enough information kept since it hasnt been officially released yet.
I'm having the same trouble. Are you guys on the new sim card? I popped in the new sim card and the tech told me to not use it and just save it. I noticed when I put the new sim card a notification of a new voicemail came on. I didn't have any voicemail.
Edit: I'm starting to have some serious data issues. I'll get cut off, but my phone will still show full bars and "H". I try the whole airplane thing and it still does nothing. I constantly get the "check network setting, try again or cancel". My market wont load, browser says "unable to connect." This is getting stupid. When I call T Mobile it always start working and then cuts off shorty after hanging up. I've never had this isssue before. I live in the middle of the city. Only 3G around here. Its getting annoying.
Guys I'm afraid that it might problem with the antenna placement. Holding the phone on the bottom half will drop me from 3 bars of "H" to 4 bars of "G", then it will bounce back up to 4 bars of "E". If left on a desk then it will remain at 3-4 bars of "H". I notice this especially at a place where I have low-mid signal, such as my school (reinforced concrete FTL). When I have a strong 4 bar signal, it usually won't drop all the way down to edge but I do loose a few bars. I hope a simple software issue is enough to reduce this effect. I might be being crazy paranoid but I'm definitely noticing a lower signal than on my G1.
Try holding the phone by the edges, then hold it in a normal grip and see if the signal strenght changes (Menu->settings->status->signal strength)
I just got off the phone with tmo and was told its a known issue with the network affecting about 10% of users. The issue started for me yesterday on my hd2. He also said they have people working on it. I asked if I could get my buyers remorse set back 14 more days to ensure the issue is not permanment but he said that they are no longer doing extentions. I'm sure if I get tranfered to retentions the answer would change. I hope.
Sent from my T-Mobile G2 using XDA App
djdant said:
That works I wonder if its an issue, if anyone else has the prob let me know
Sent from my T-Mobile G2 using XDA App
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I'm also having the same issue. I just rebooted my phone, so I haven't had the chance of switching airplane mode on/off yet. I'll let you guys know if that works for me, either way, I'm hoping there's a fix from T-Mo.
mejorguille said:
Guys I'm afraid that it might problem with the antenna placement. Holding the phone on the bottom half will drop me from 3 bars of "H" to 4 bars of "G", then it will bounce back up to 4 bars of "E". If left on a desk then it will remain at 3-4 bars of "H". I notice this especially at a place where I have low-mid signal, such as my school (reinforced concrete FTL). When I have a strong 4 bar signal, it usually won't drop all the way down to edge but I do loose a few bars. I hope a simple software issue is enough to reduce this effect. I might be being crazy paranoid but I'm definitely noticing a lower signal than on my G1.
Try holding the phone by the edges, then hold it in a normal grip and see if the signal strenght changes (Menu->settings->status->signal strength)
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Click to collapse
youre not paranoid, im noticing this too
ddgarcia05 said:
I'm having the same trouble. Are you guys on the new sim card? I popped in the new sim card and the tech told me to not use it and just save it. I noticed when I put the new sim card a notification of a new voicemail came on. I didn't have any voicemail.
Edit: I'm starting to have some serious data issues. I'll get cut off, but my phone will still show full bars and "H". I try the whole airplane thing and it still does nothing. I constantly get the "check network setting, try again or cancel". My market wont load, browser says "unable to connect." This is getting stupid. When I call T Mobile it always start working and then cuts off shorty after hanging up. I've never had this isssue before. I live in the middle of the city. Only 3G around here. Its getting annoying.
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Wow that's funny, my MYTOUCH does the same thing with airplane mode off/on. I also remember that the store demo g2 I played with last night had the voicemail icon in the notification bar, but when you pull the bar down, there's no option to connect and retrieve the voicemail. I found that even weirder since the phone comes preloaded with google voice.
Also experiencing the same issue here in Phoenix. Been having it since I got the phone on Monday.
I have been in an ongoing round of tech calls and will be having a follow-up with the tech who I spoke with last night... I've tried everything from APN resetting to swapping the SIM card to a total factory wipe -- nothing is changing this for me.
I *know* my neighborhood has full 3G access, but I am maxed out at 1 Mbps. (Before the factory wipe I was getting 0.35 Mbps.) If this doesn't change I may just return the phone and switch to Sprint to get the Epic 4G. I mean, I'm not getting HSPA+ coverage either way, and at least with the Samsung Galaxy S Pro I'd have a full 5-row qwerty...
>_<
Wow, this is really too bad. I was SO excited about this phone...
ddgarcia05 said:
I just got off the phone with tmo and was told its a known issue with the network affecting about 10% of users. The issue started for me yesterday on my hd2. He also said they have people working on it. I asked if I could get my buyers remorse set back 14 more days to ensure the issue is not permanment but he said that they are no longer doing extentions. I'm sure if I get tranfered to retentions the answer would change. I hope.
Sent from my T-Mobile G2 using XDA App
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called as well tech told me to turn off phone and she would refresh my signal and when it was turned back on i had all 4 bars and data returned and and its been on ever since without any drops in data....hope it stays that way .
ps...both G2`s had that problem and both cleared up as of now
kgood63 said:
called as well tech told me to turn off phone and she would refresh my signal and when it was turned back on i had all 4 bars and data returned and and its been on ever since without any drops in data....hope it stays that way .
ps...both G2`s had that problem and both cleared up as of now
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If this happens, try going to settings->wireless->mobile network->network operators and see if you get an "Error while searching for networks" error as I did.
Reset fixed for me too. But it makes me worry.
I'm on a brand new sim card (switched to TM from ATT). I'm having some data issues too. I talked to TM tech support and they reset my connection but that did nothing. Now they're going to their android techs to see whats up.

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