[Q] 4g Radio not turning on - Epic 4G General

Hey everyone! I have been having a problem with my Samsung Epic. I am in NYC and recently they have turned on the 4G within the city limits. It was working great last week and I was getting a decent 4G connection (8down, 4up). Now yesterday When I went to activate the 4G radio on my phone it wasn't turning on. The 4G button stays grey and it says its turning on but it never turns green. When I go into the 4G settings its grayed out but its says "turning on..." 3g stays connected during this. Wifi works when I turn that on, but I notice back in the 4g settings menu 4g still says "Turning on".. it doesn't even time out. It completely killed my battery after 20 mins.
I tried a factory reset.. didn't work... Tried the Odin full reset (stock everything).. No dice. I never rooted the phone or did anything to it except install Juice Defender (which cause a whole bunch of problems). Has anyone else had this problem? I am within my 30days so i'm thinking of exchanging my phone.. any ideas??? Thanks in advance!!!

I'm having the same problem
Sent from my SPH-D700 using XDA App

My buddy had the same issue on his Epic. Had to trade it in for a new one.
Sent from my SPH-D700 using XDA App

I had the same problem, get to a sprint store and get your phone replaced. I'm guessing it is a radio problem. May be fixable if the sprint techs actually did something more then just resetting to stock.

Flash the DG27 radio then upgrade to DI07 again. Could also force your phone to re-provision itself.
http://firon.net/xda/modem.d700.tar here's the modem, flash it with Odin as Phone.

This is a longshot, but I've been messing around with a few settings menu and I saw an interesting WiMAX setting.
Goto the dialer, input ##3282#.
Goto WiMAX, enter your MSL code. (find your MSL code by opening an adb shell to your device, use the command "getprop" once in the shell, scroll up and look for a line that says "[ril.MSL]: [??????]")
See what it says under ACTIVATED and REALM, should say "ACTIVATED:TRUE" and "REALM:sprintpcs.com", respectively. If it doesn't that might be where your problem is. Tell a level 2 sprint tech.
Next, try to goto WORK MODE, in there you can set your work mode, mine is at 2 and 4G is working fine, I wish I could tell you what work mode 0,1, & 3 did differently, but I can't locate much info on the net. I'll update this if I find out later...
Hope this can be of some help to you.

My phone is doing the same thing. I don't live in a 4g area yet but I would like to be able to use it when I travel. If there is no 4g service, should the 4g still turn green?

Related

3G stops switching back after wifi?

This is a strange one. I have been using Fresh Evo 3.2.0.0 rom for almost a month and it works great. I wanted to try another rom so I tried the VirusRom... it was good but I liked Fresh better. So reflashed my Nandroid image and all was well.
But then I started seeing a lot of failed connections to the market and noticed that my 3G was not connecting. I live in Chicago so I am fully covered by 3G in this area, and even 4G in many spots. Usually when I leave a wifi area, the phone switches back to 3G almost instantly. But ever since nandroiding back to the Fresh Evo 3.2.0.0 rom, it only works after a reboot. As soon as I hit a wifi zone and then lose it, 3G doesn't switch back on.
4G and Wifi both work, but if I disable both wifi and 4g.. 3g doesn't come back without a reboot.
I've even switched off the Mobile network using the widget and the power button menu.. no luck. Only a reboot brings it back.
So then I even did the trick to get my PRI up to 1.40 and that worked fine. But no change in the behavior of 3G. When I reboot and 3G is working, it works great as usual. Just not sure why the switching no longer works. I even tried switching back to the rooted sprint stock rom.. same deal.
Anyone else having any issues?
DssTrainer said:
This is a strange one. I have been using Fresh Evo 3.2.0.0 rom for almost a month and it works great. I wanted to try another rom so I tried the VirusRom... it was good but I liked Fresh better. So reflashed my Nandroid image and all was well.
But then I started seeing a lot of failed connections to the market and noticed that my 3G was not connecting. I live in Chicago so I am fully covered by 3G in this area, and even 4G in many spots. Usually when I leave a wifi area, the phone switches back to 3G almost instantly. But ever since nandroiding back to the Fresh Evo 3.2.0.0 rom, it only works after a reboot. As soon as I hit a wifi zone and then lose it, 3G doesn't switch back on.
4G and Wifi both work, but if I disable both wifi and 4g.. 3g doesn't come back without a reboot.
I've even switched off the Mobile network using the widget and the power button menu.. no luck. Only a reboot brings it back.
So then I even did the trick to get my PRI up to 1.40 and that worked fine. But no change in the behavior of 3G. When I reboot and 3G is working, it works great as usual. Just not sure why the switching no longer works. I even tried switching back to the rooted sprint stock rom.. same deal.
Anyone else having any issues?
Click to expand...
Click to collapse
yes, I have noticed this at times. Just happened to me. Failed connection when switching off 4g to 3g. Using fresh 3.2. But I noticed this as well on other roms. I had to reboot each time to get 3g working again. I also reset my data connection last night but it obviously didnt work.
I've been having issues with my 3G for the past two days. Similar story, I did and Nand restore and that is when it started.
I am getting an error code 67 everytime I switch from Wifi, 4G or even when I reboot to try and fix this. Usually if I let it sit it will come back, but the error message popping up is quite annoying.
Wish I had something more helpful to say, but I can just add that I'm having the same problems switching from wifi to 3g. Even after 3g turns on it will sometimes turn off again randomly and I will have no connection. I'm also running fresh. In addition my 3g signals are quite week. kinda a mess...
Weird. My phone did this today for the first time. The thing is, I've been on Fresh 3.2 for a month now, and I flashed the latest Baked Snack rom yesterday to test it out. It never did it while I was on Fresh, but today after turning off WiFi, it wouldn't connect to 3G for anything. No text or data transfer at all. After I rebooted it, it started working again, but my phone never did this while I was on Fresh.
I am having the same problem and I am using Fresh 3.2 as well. I did go to a different rom but then went back to Fresh's rom and that is when it starting happening to me. It will only pick up 3g now and then and even when it does my speed is super slow. Hoping someone comes up with a fix as I made my own post but no one seems to feel the need to reply to it.
Theories...
Same here. I'm on Baked Snack 1.7x
I know Fresh and Hero both use some of the same components. I flashed to Cyano and have had no problems with the 3G radio. It's very snappy switching on and off after wifi connects and disconnects.
I do know there have been one or two issues with the radio with people who are on the 3.28.651.x roms. (for instance, if you enable 4G then disable, sometimes it randomly turns off and on without you knowing until you restart)
So my guess is maybe the 3.28.651.x series is glitchy. You guys want to try going back to 3.26.651.6 and do some testing?
happened to me on stock. Had to reboot the phone to fix it.
This seems to be working for me today with no problems so far. I am wondering if a tower was down with Sprint putting up the 4g around my city. Will keep posted if it happens again but seems to be running like normal now.
This has to be network issues maybe the latest PRL.
Mine has did the same last couple days also on power on , it takes longer for 3G icon to kick in.
Signal flux has been occurring more then norm fast download - Upload speeds taking hit some parts of the day.
bigblueshock said:
So my guess is maybe the 3.28.651.x series is glitchy. You guys want to try going back to 3.26.651.6 and do some testing?
Click to expand...
Click to collapse
I am on 3.26.651.6 build and this was happening. I am no longer having any problems with this. I do feel this might have been a problem Sprint's servers were having. Seems like everyone started having the problem right around the same time.
It must be... Going to an older PRL didn't help, and there are a bunch of forum topics being created about this on other forums as well. Guess it's time to play the waiting game.
My issue is so bad right now even if I restart my phone, it doesn't even get data connection right away. 10 minutes waiting now and error code 67's keep popping up.
This just happened to me today. It took me awhile to connect the error statement to the fact the 3g didn't turn on after I turned off wifi. But I was able to press the 'data connection' button on the switchpro widget to turn 3g back on.
Sent from my PC36100 using XDA App
bigmoogle said:
This just happened to me today. It took me awhile to connect the error statement to the fact the 3g didn't turn on after I turned off wifi. But I was able to press the 'data connection' button on the switchpro widget to turn 3g back on.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
That is how I got it working a little bit last evening but as I said in my last statement it is finally working and has been all day. Not sure what the deal actually was as I did not change anything since 2 evenings ago. I am thinking that Sprint is doing something which is messing everyone up at one point or another.

Data Issues??

Occasionally I get no data connection & I have to restart the phone, does any body else have that issue?
Sent from my T-Mobile G2 using XDA App
Haven't had that issue myself.
Sent from my T-Mobile G2 using XDA App
try putting it in airplane mode then turn airplane mode off
imblacklife said:
try putting it in airplane mode then turn airplane mode off
Click to expand...
Click to collapse
That works I wonder if its an issue, if anyone else has the prob let me know
Sent from my T-Mobile G2 using XDA App
I have that issue as well, idk why it happens but I'll add it to the list of problems for when I call to get a replacement.
Sent from my T-Mobile G2 using XDA App
That just happened to me today also. It switched from "H" to "E", then when I opened USA Today it FC-ed and the icon turned into a generic Android one like the app was on the SD card and unavailable (even though it's installed to phone) and then 5 more background apps that I didn't even know were running FC-ed (Amazon MP3, Finance, QuickOffice, something and then Facebook three times?) and the phone locked up. I was able to power off then back on, but data never came back even after waiting about 10 minutes until I powered off and on again. Quite odd.
I get the same issue where am connected to wifi and as soon as i walk away from it it doesnt connect back to the data network. I got a replacement phone coming so hopefully i dont have the same issue. Another thing is the random reboot and i get black screen a lot especially after rebooting
Sent from my T-Mobile G2 using XDA App
I've had the issue, but each time it appears to be related to JuiceDefender not properly enabling the radio. If I shut JuiceDefender off, the connection comes back, although sometimes its just easier to airplane mode it and be done with it.
I called T-Mo about it, they said call about a week after the inital release date and see if they have a fix by then, there isnt enough information kept since it hasnt been officially released yet.
I'm having the same trouble. Are you guys on the new sim card? I popped in the new sim card and the tech told me to not use it and just save it. I noticed when I put the new sim card a notification of a new voicemail came on. I didn't have any voicemail.
Edit: I'm starting to have some serious data issues. I'll get cut off, but my phone will still show full bars and "H". I try the whole airplane thing and it still does nothing. I constantly get the "check network setting, try again or cancel". My market wont load, browser says "unable to connect." This is getting stupid. When I call T Mobile it always start working and then cuts off shorty after hanging up. I've never had this isssue before. I live in the middle of the city. Only 3G around here. Its getting annoying.
Guys I'm afraid that it might problem with the antenna placement. Holding the phone on the bottom half will drop me from 3 bars of "H" to 4 bars of "G", then it will bounce back up to 4 bars of "E". If left on a desk then it will remain at 3-4 bars of "H". I notice this especially at a place where I have low-mid signal, such as my school (reinforced concrete FTL). When I have a strong 4 bar signal, it usually won't drop all the way down to edge but I do loose a few bars. I hope a simple software issue is enough to reduce this effect. I might be being crazy paranoid but I'm definitely noticing a lower signal than on my G1.
Try holding the phone by the edges, then hold it in a normal grip and see if the signal strenght changes (Menu->settings->status->signal strength)
I just got off the phone with tmo and was told its a known issue with the network affecting about 10% of users. The issue started for me yesterday on my hd2. He also said they have people working on it. I asked if I could get my buyers remorse set back 14 more days to ensure the issue is not permanment but he said that they are no longer doing extentions. I'm sure if I get tranfered to retentions the answer would change. I hope.
Sent from my T-Mobile G2 using XDA App
djdant said:
That works I wonder if its an issue, if anyone else has the prob let me know
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
I'm also having the same issue. I just rebooted my phone, so I haven't had the chance of switching airplane mode on/off yet. I'll let you guys know if that works for me, either way, I'm hoping there's a fix from T-Mo.
mejorguille said:
Guys I'm afraid that it might problem with the antenna placement. Holding the phone on the bottom half will drop me from 3 bars of "H" to 4 bars of "G", then it will bounce back up to 4 bars of "E". If left on a desk then it will remain at 3-4 bars of "H". I notice this especially at a place where I have low-mid signal, such as my school (reinforced concrete FTL). When I have a strong 4 bar signal, it usually won't drop all the way down to edge but I do loose a few bars. I hope a simple software issue is enough to reduce this effect. I might be being crazy paranoid but I'm definitely noticing a lower signal than on my G1.
Try holding the phone by the edges, then hold it in a normal grip and see if the signal strenght changes (Menu->settings->status->signal strength)
Click to expand...
Click to collapse
youre not paranoid, im noticing this too
ddgarcia05 said:
I'm having the same trouble. Are you guys on the new sim card? I popped in the new sim card and the tech told me to not use it and just save it. I noticed when I put the new sim card a notification of a new voicemail came on. I didn't have any voicemail.
Edit: I'm starting to have some serious data issues. I'll get cut off, but my phone will still show full bars and "H". I try the whole airplane thing and it still does nothing. I constantly get the "check network setting, try again or cancel". My market wont load, browser says "unable to connect." This is getting stupid. When I call T Mobile it always start working and then cuts off shorty after hanging up. I've never had this isssue before. I live in the middle of the city. Only 3G around here. Its getting annoying.
Click to expand...
Click to collapse
Wow that's funny, my MYTOUCH does the same thing with airplane mode off/on. I also remember that the store demo g2 I played with last night had the voicemail icon in the notification bar, but when you pull the bar down, there's no option to connect and retrieve the voicemail. I found that even weirder since the phone comes preloaded with google voice.
Also experiencing the same issue here in Phoenix. Been having it since I got the phone on Monday.
I have been in an ongoing round of tech calls and will be having a follow-up with the tech who I spoke with last night... I've tried everything from APN resetting to swapping the SIM card to a total factory wipe -- nothing is changing this for me.
I *know* my neighborhood has full 3G access, but I am maxed out at 1 Mbps. (Before the factory wipe I was getting 0.35 Mbps.) If this doesn't change I may just return the phone and switch to Sprint to get the Epic 4G. I mean, I'm not getting HSPA+ coverage either way, and at least with the Samsung Galaxy S Pro I'd have a full 5-row qwerty...
>_<
Wow, this is really too bad. I was SO excited about this phone...
ddgarcia05 said:
I just got off the phone with tmo and was told its a known issue with the network affecting about 10% of users. The issue started for me yesterday on my hd2. He also said they have people working on it. I asked if I could get my buyers remorse set back 14 more days to ensure the issue is not permanment but he said that they are no longer doing extentions. I'm sure if I get tranfered to retentions the answer would change. I hope.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
called as well tech told me to turn off phone and she would refresh my signal and when it was turned back on i had all 4 bars and data returned and and its been on ever since without any drops in data....hope it stays that way .
ps...both G2`s had that problem and both cleared up as of now
kgood63 said:
called as well tech told me to turn off phone and she would refresh my signal and when it was turned back on i had all 4 bars and data returned and and its been on ever since without any drops in data....hope it stays that way .
ps...both G2`s had that problem and both cleared up as of now
Click to expand...
Click to collapse
If this happens, try going to settings->wireless->mobile network->network operators and see if you get an "Error while searching for networks" error as I did.
Reset fixed for me too. But it makes me worry.
I'm on a brand new sim card (switched to TM from ATT). I'm having some data issues too. I talked to TM tech support and they reset my connection but that did nothing. Now they're going to their android techs to see whats up.

Help with epic

I have never had this problem before or read about it. I keep wifi on at my house cause it's faster. Well tonight I went to plug my phone in and I took it off wifi but my 3G won't come up. I've tried everything. Pulled battery out, went to airplane mode and then back tried to update prl. I can't get my 3G to come back on. I have an app called quick settings that I've had for a long to turn off my 3G to save battery and it just says connecting.I've deleted the app and downloaded it back again and nothing. This has never happened to me before. How can I get. My Internet back? I am really lost on this one. It's like it's locked up and wont come back on. Thanks. By the way I have just about full reception.
musclehead84 said:
I have never had this problem before or read about it. I keep wifi on at my house cause it's faster. Well tonight I went to plug my phone in and I took it off wifi but my 3G won't come up. I've tried everything. Pulled battery out, went to airplane mode and then back tried to update prl. I can't get my 3G to come back on. I have an app called quick settings that I've had for a long to turn off my 3G to save battery and it just says connecting.I've deleted the app and downloaded it back again and nothing. This has never happened to me before. How can I get. My Internet back? I am really lost on this one. It's like it's locked up and wont come back on. Thanks.
Click to expand...
Click to collapse
You might have to do a factory reset. Before you do wait a bit and see if anyone has other ideas.
Sent from my SPH-D700 using XDA App
That's what I was afraid of. I'm on 2.1 and rooted but nothing has changed on my phone for at least 2 wks. No new apps or anything. Will factory resetting break my root?
Wait a while. This has happened to me on occasion and it has nothing to do with anything I did.
Check with sprint to see if there's a data outage in your area. Or you can try traveling to a different location to see if you get 3g somewhere else and then update your profile/prl from there. I had the same experience with a similar app. Went to an area where I got 3g, called sprint, and they updated my profile. Try doing that to see what happens.
I let it try it all night last night and woke up and still no 3g at the top. i can turn wifi on and it works fine. it just wont bring up the 3g icon and when i look in the quick settings it is greyed and says connecting. ill wait til i leave the house today and try it later. i just dont think its gonna work it just seems like the 3g is locked since it wont even displays the icon but hopefully im wrong thanks for the help guys. i know what you mean b3nny but my phone wont even displays the 3g icon at the top. i would assume if there was an outage it would still display the icon at the top.m,y wife has a hero and her internet is fine so no outage. thanks for trying to help but i think a factory restore is my only option. im about ready to go get to sprint and get another epic.
if i go to sprint and show them my phone i have insurance but this should go thru the manufacturers warranty. would i get a new or refurb one? i know if you use the insurance you get a refurb but what about the warranty? its not only this reason but my phone freezes a lot and will back out of an application for no reason at all. im just done with this one. there has to be one that works better than this one.thanks
Is your 3G Data enabled in the settings?
Not completely sure if it applies to 2.1 as I am running 2.2, but try and go to: 'Menu->Settings->Wireless and Networks->Mobile networks' and see if the box is checked by '3G Data'. Again, I am running 2.2, so I dont know if it is exactly the same, but worth a check.

Sudden Loss of Data on Nexus S

Hey guys,
This is actually my first post here but I do A LOT of reading on this forum.
I didn't quite find anything regarding my question (or at least a solid answer), however, so I've decided to post it up.
Has anyone else experienced a sudden loss of data from time to time out of nowhere?
I go from having Full Green 3G bars to grey bars out of the blue. I've heard the green bars is to let you know that you are connected to Google services but I am not able to access anything that uses data.
For instance, when I open up the browser, I receive an error telling me there is no network connection. When I open up anything else that uses a data connection, Market, News, etc, I receive the same error about there not being a connection.
This would make sense if I was moving and going in and out of service areas, but it happens when the phone is simply sitting on my desk and not moving at all. I usually use it to listen to Pandora while at work and have noticed that the songs cut in and out due to this sudden loss of a data connection.
I went from a Nexus One to the Nexus S and have never, not once, lost my full 3G bars in this same exact location. I personally believe its a software bug of some kind and have high hopes for it being fixed in the future. The N1 had similar issues when it first launched and Google / T-Mo were able to remedy that for the most part.
I am actually on my third Nexus S because the first two had some type of hardware issue; the first one's back button didn't work or light up and the second one had a blown ear speaker and would sound like a blown speaker in a car. As an early adopter, I expected this, so it didn't bother me in the least bit.
ALL of them did the same thing, so I know it is not just limited to my exact phone. This is definitely something with the Nexus S in general (or the current build of Gingerbread).
Can anyone shine some light on this situation? Thanks in advance and keep up the great work here guys!
---------------------------------------------------------------
UPDATE: Here are a few steps that I have taken in order to solve my sudden loss of data issue. I'm not guaranteeing this will work for you, but it has worked for me and a couple of users here on the forum.
Do the following:
Activate / Use the Sim Card that came with the phone (this is to ensure you are using the latest sim cards)
Make sure you have a 4G internet plan. (No t-zones, No web2go -- FULL internet only)
Call T-Mobile and have ask them to Reset your phone with their Towers
Here's a more technical explanation posted by Johoja:
1) Having network selection set to manual ( i.e selecting 302490 or TMOBILE) will result in No Service on a reboot. Solutions: - Have to cycle airplane mode to get it to pick up service (can be done with automatically tasker) - OR Use automatic network selection. (you can force wcdma only but that will reset the SMSC which is annoying if you go in and out of wind away/home areas and you want to roam.)
2) Being in a area with no service for extended periods of time 5+minutes(subway, basement, etc) will result in a dead baseband, meaning once you come into an area with service the phone will not reacquire signal, airplane mode will not work as the baseband is now crashed, cant maunally search for a network. Have to reboot to get signal. Solutions: -Use tasker to cycle airplane mode on and off when in no service areas i.e) search signal 4 minutes, airplane mode on 10 minutes. This will keep the baseband from crashing and possibly save battery. -Use NoBars to accomplish thesamething ( taskergivesyou a bitmore flexibilty of course but harder to use) http://www.appbrain.com/app/nobars-b...omdryer.nobars - Use airplane edit to avoid turning wifi/bt off when airplane mode is on. http://www.appbrain.com/app/airplane...kalti.airplane
3) WCDMA perferred does not work. - No solution
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=747f398a6c1bb2b9&hl=en&start=40:
I read one users response on a different thread regarding something similar to the issue that I am having.
They said T-Mobile told them to get a newer sim card and that this may remedy the problem. In my case, this has been the only constant in the 3 phones that I have been through. I have had the same sim card for about 3 years or so now.
I will try activating the sim card that came in the box with T-Mo to see if this remedies the problem. Since I'm at work right now I will have to try when I get home later.
Does anyone think this will have any affect what-so-ever?
The galaxy s phones when first released, all variants, had issues of signal dropping from full to zero bars while sitting in one place. I remember because there were YouTube videos of it All over and it was shortly after the apple antenna issue.
Not sure if or how it was ever resolved. But it seems that Samsung may just have this type of radio baseband performance if we see all these individual units doing this. I don't know maybe others can respond.
I have the same issue as the OP. I travel to the same location weekly with NEXUS ONE, signal never drops in the T-MO Country here locally, and streaming CNET POD CAST never a hiccup, however, with the new NEXUS S, I would lose DATA Connection only, while the 3G will show full signal. I had to reboot the phone to get the DATA back.
is it the S issue or 2.3 issue?
food for though....
If you have T-zones or Web2go or Phones 1st web, you will have problems
I had the same problem too, now I fixed the problem. The thing was that had the wrong data plan on the NS, i had my old web plan from my hd2 which seems like different from the one for the NS. I restarted my phone after 5 mins off and now i have my internet working beautifly. A T-Mobile rep said that it was an error in the system that made the phone think that that was the right plan for the NS for a few. A glitch you may say, but all you have to do is put the right data plan that all, easy. Hope this helped and have a wonderful holidays everyone.
Sent from my Nexus S using XDA App
this is happening to me too, last night for a little while and today for about hte last 4 hours can't get connection back. i have full white bars, with 3g icon but can't access anything
So I activated the new sim card last night and I'm still having the same problem. Albeit it doesn't happen as frequent, but it still does it nonetheless.
I will call T-mo again to verify my plan. I am on a 1500 Minute Family Plan which includes unlimited data and messages. I will see if they need to tweak something and let you guys know if this remedies the problem.
Ok, it seems like the issue has been resolved after I spoke to T-Mobile earlier today.
The rep on the phone verified that the data plan I was on was in fact the correct one. He said he was going to reset the signal from the towers to my phone to see if this would resolve the issue. He asked me to turn my phone off for about 15 seconds after we hung up.
Since then, I haven't seen the problem arise again so my guess is that it somehow fixed whatever was going on.
I'll let you guys know if this changes and the problem occurs again.
Sent from my Nexus S using XDA App
peakaboohaha said:
I have the same issue as the OP. I travel to the same location weekly with NEXUS ONE, signal never drops in the T-MO Country here locally, and streaming CNET POD CAST never a hiccup, however, with the new NEXUS S, I would lose DATA Connection only, while the 3G will show full signal. I had to reboot the phone to get the DATA back.
is it the S issue or 2.3 issue?
food for though....
Click to expand...
Click to collapse
What's with the CAPS? ?
On topic: i have a captivate and I can confirm that all galaxy S phones had droppend data. An official ota update fixes it so maybe you guys need to wait for something official. Isn't there a new firmware for the nexus S already? Try flashing that and see if you still have issues.
Sent from my GT-I9000 using XDA App
Doesn't every android phone from samsung have this problem?
I know the Moment has that problem, after 3 updates samsung called it quits, I still have to reboot mine 2 to 3 times a day for data lockups.
@timur525 Yea, I'm already on 2.3.1.
I manually updated the first hour it came out hoping that it would solve the issue. The problem was still there after the update.
Sent from my Nexus S using XDA App
I have exactly the same issue as the OP. Extremely annoying to reboot the phone every time it happens. One thing I have noticed is that my phone doesn't know its number. If I go to settings, about phone, the number says unknown.
Sent from my Nexus S using XDA App
Memnoch30 said:
I have exactly the same issue as the OP. Extremely annoying to reboot the phone every time it happens. One thing I have noticed is that my phone doesn't know its number. If I go to settings, about phone, the number says unknown.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
That shouldn't affect anything. My number shows up in status.
I had this issue resolved a few months ago as the push-to-talk app Tikl requires this in order to use it.
I was having the problem even with my number showing up. Call T-Mobile and have them reset you with the towers like they did for me and see if that helps you too.
Sent from my Nexus S using XDA App
I posted about this same issue on wrong section of the forum. Ive had this issue ever since samsung vibrant. I have applanet installed on my phone and some of the app that i installed accessed my apn and totally changed my apn setting to "Sirious application disabled.epc.tmobile" or something like that so i wyped everthing off from the phone and so far i havent had the issue ever since yesterday. Also i had the locale and language setting to korean so im thinking that might be causing it also.
Sent from my Nexus S using XDA App
adamr240 said:
Doesn't every android phone from samsung have this problem?
I know the Moment has that problem, after 3 updates samsung called it quits, I still have to reboot mine 2 to 3 times a day for data lockups.
Click to expand...
Click to collapse
That's what I remember too. I think its just an issue with the radio Samsung uses in all their phones. Might not be a way to fix it if even their new phones like the nexus s still have this issue. They prob would have tweakdd it by now if they could.
Same problem here. Xmas eve on shift and I have a phone that had no connection whatsoever (not even phone capabilities) this may be the one thing that takes the phone back. (If it happens again)
robstunner said:
Same problem here. Xmas eve on shift and I have a phone that had no connection whatsoever (not even phone capabilities) this may be the one thing that takes the phone back. (If it happens again)
Click to expand...
Click to collapse
Have you called T-Mobile to see if they can give you a reset to the towers?
I had this done yesterday afternoon and haven't had the problem again since.
Also, if you'really using an old sim, I would suggest activating the one the phone came with just to be on the safe side.
If that doesn't help you then I would at least wait until just before your return period ends to see if there will be an update to address the issue.
Sent from my Nexus S using XDA App
Never had this problem with the captivates I've had.
adamr240 said:
Doesn't every android phone from samsung have this problem?
I know the Moment has that problem, after 3 updates samsung called it quits, I still have to reboot mine 2 to 3 times a day for data lockups.
Click to expand...
Click to collapse
Sent from my Nexus S using Tapatalk
Epiksol said:
Have you called T-Mobile to see if they can give you a reset to the towers?
I had this done yesterday afternoon and haven't had the problem again since.
Also, if you'really using an old sim, I would suggest activating the one the phone came with just to be on the safe side.
If that doesn't help you then I would at least wait until just before your return period ends to see if there will be an update to address the issue.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Ill give them a call on Sunday
Sent from my Nexus S using Tapatalk

[Q] Loosing Data Service

This is my 3rd Sprint S4 over the past few months. All of the devices are loosing the 3g icon but will show bars. Voice and text works fine, data and 4g does not, i have noticed it usually happens when i leave a WiFi area and it has trouble switching back over to cell data. I can reboot the phone and about 80% of the times it will return to normal. I have used odin to reload to factory. I had my phone rooted only and recently install the Triforce rom to see if it was a software or Kernel issue. Same thing is happening on that rom as well. It doesnt matter where i am so i dont beleive its a tower issue. Any idea?
This happens to me as well. Just Sprint being crappy. Try turning airplane mode on and off, same effect as a reboot but faster.
I tried the airplane mode toggle but didnt seem to fix it. If i use even the "Hot reboot" option in triforce rom that doesnt fix it either.
Assuming this this is the same issue I always experience, there is no fix. It's a network thing. Is there 4G in your area?
What happens to me is my phone will be on 3G, then start receiving 4G, but it doesn't recognize that the data service is now different, so nothing works for 15+ minutes or until I toggle airplane mode on/off.
I take it you've tried just turning WiFi off?
Haha, yea, welcome to Sprint. Enjoy losing data when it's least convenient (such as when you need to use navigation or missed your exit and need to be rerouted). Oh well, the price we pay for unlimited data, right?
I have noticed the same thing since I activated my LTE radio. LTE is expanding in my area so I constantly go in and out of 3G and LTE service. Sometimes when this happens data just ****ing stops working until I enter airplane mode and then come back out of it (a reset works as well). For some reason (or it is just a coincidence) The problem has amplified since installing 4.3. Has anyone else noticed an increase in this problem since upgrading? This is absolutely a Sprint problem? Do we know that people have this same issue with other Sprint phones?
I have the same problem. From wifi to f data takes a little bit of time for it to switch over especially since the data toggle is gone with the 4.3 update. Unlimited plan is water downed from my experience compared to tmoblie. But tmoblie service was horrible.
Sent from my SPH-L720 using xda app-developers app
emerald2382 said:
I have the same problem. From wifi to f data takes a little bit of time for it to switch over especially since the data toggle is gone with the 4.3 update. Unlimited plan is water downed from my experience compared to tmoblie. But tmoblie service was horrible.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Well Sprint's speed has always been an issue for most of us. That is no surprise. I at least expect to to work AT ALL which apparently it is incapable of doing recently.
JamieP87 said:
This is my 3rd Sprint S4 over the past few months. All of the devices are loosing the 3g icon but will show bars. Voice and text works fine, data and 4g does not, i have noticed it usually happens when i leave a WiFi area and it has trouble switching back over to cell data. I can reboot the phone and about 80% of the times it will return to normal. I have used odin to reload to factory. I had my phone rooted only and recently install the Triforce rom to see if it was a software or Kernel issue. Same thing is happening on that rom as well. It doesnt matter where i am so i dont beleive its a tower issue. Any idea?
Click to expand...
Click to collapse
If wifi is on 3g/4g is not there,, turn off wifi and you should see icon,, if you see bars it's most likely working :sly:
Edit just re read your post, I have the same issues sometimes and as posted above toggling on and off typical works for me,, good luck
Also is your network set to
CDMA/LTE/EVDO? Just throwing out ideas
Sent from my SPH-L720 using Tapatalk
I get this issue all the time & I have to do a battery pull to get my phone working again. Anyone flash a new modem which fixes this? The SGS4 is 10x worse than my HTC EVO 3D was with this issue.
pcfascist said:
I get this issue all the time & I have to do a battery pull to get my phone working again. Anyone flash a new modem which fixes this? The SGS4 is 10x worse than my HTC EVO 3D was with this issue.
Click to expand...
Click to collapse
Seems like a hardware problem based on your description. I am fully convinced that this whole flashing modems things is just a feel-good measure for people who have exhausted all other options. It was big in the Galaxy S2 days, but I have never seen any measurable difference between modems in any meaningful metric on that device. At least not one that could not be attributed to other factors such as signal quality and network load, and nothing consistent. A different modem isn't going to fix a hardware fault or magically improve Sprint's awful service.

Categories

Resources