Related
I already started this at the end of this thread:
http://forum.xda-developers.com/showthread.php?p=1881093#post1881093
but now I'm in real trouble so I'm starting a new thread hoping for help.
I was using 3.16 ROM on my mogul and all seemed fine until today I got an authentication error while voice roaming(edit: I said data roaming initially by accident). I called sprint to get an HLR reload becasue the above thread indicated this was helping people.
My phone quit making calls and quit data connections. Data ended with "cannot connect for unkoww reason". Calls simply disconnecte imediately. I could call *2 though.
Sprint had me rest my phone a few times and the checked the MSN/MSID info (which was fine) and evenutually sugestet I try the official rom (yes I was honest with them). I tried this, flashed 2.17 same deal.. after an hour with a tech he eventually told me the 2.17 is an "upgrade" rom and that it won't overwrite everything and that I should reload the original rom... so I just loaded 2.09.. checked MSN and MSID... in fact checked every setting in the EPST stuff against my touch. Everything is the same... except the security section (which doesn't exist on the touch) had the wrong username was my [email protected]nt... instead of sprint email) and some giberrish for a password.
I'm not sure what this should be, but actually I doubt it's the issue.
I'm stuck though. My phone is effectively bricked(it plays bubble breaker well at least) and I'm at a loss. Please advise if you can.
I just got off the phone with sprint. I have reverted to the 2.09 ROM. With the sprint reps help I did "master reset" which i didn't know existed. This is deeper than both a soft reset and a hard reset. It resets all the EPST data like MDN and MSID. We then set these back to what they should be. But no dice. She told me the phone radio must be broken and claimed that the *2 call uses a different radio. (really? does anyone believe that?) So her advice was to go to the repair center (which is 40 miles from here). OH.. and she put a diferent MSID which I find strange. It's no longer my phone number. I asked her if this was right and she said it probably changed when I asked for the HLR reload but that it was correct... weird. I'm in bad shape.
I called back becuase after forcing the phone to roaming I got an interesting message from verzion sayign they would transfer me to their operator where I could pay money to make a call... doesn't sound like a broken radio to me.
So I told the guy this but this time I got someone who knew what he was doing and before I could finish telling him about it he had it fixed. Aperently there was a setting in there system called HSA_Roaming_only that was set incorrectly and was forcing to try to connect to other networks. He checked it (I think.. or maybe unchecked it..) and voila... after several hours and three roms... it works.
The same thing happened to me when I did an HLR reload. I called sprint and told them my symptoms and they fixed it within 3 minutes. I didnt reinstall anything. You got totally whored by sprint, I feel for you.
dagurasu said:
I called back becuase after forcing the phone to roaming I got an interesting message from verzion sayign they would transfer me to their operator where I could pay money to make a call... doesn't sound like a broken radio to me.
So I told the guy this but this time I got someone who knew what he was doing and before I could finish telling him about it he had it fixed. Aperently there was a setting in there system called HSA_Roaming_only that was set incorrectly and was forcing to try to connect to other networks. He checked it (I think.. or maybe unchecked it..) and voila... after several hours and three roms... it works.
Click to expand...
Click to collapse
Did this allow you to EVDO roam? I cant data roam on EVDO and my girlfriends phone can. She is on the 2.17 official and i am on the 3.17 unofficial.
dagurasu said:
With the sprint reps help I did "master reset"
Click to expand...
Click to collapse
How do you do a master reset?
In the end I did get everything working again. I did get voice roaming working on 3.16 and I do have 1x roaming. I don't believe I have evdo roaming, but I probably won't know for sure until I go into work tomorrow.
I don't think the master reset was needed in the end.. but I could see that it might help someone someday. There is I think a ##something# code to get to the full epst settings, but I just go to \windows\EPST.lnk (edit: this is wrong.. see my next post)
Run it, select edit.. enter you MSL.. please don't ask how to find it.. search. Then under the menu tab... right soft key there is a reset option that I never noticed before. This will reset all the radio setup options to some default values and will do hard reset... erasing your data as usual. I have no idea where these defaults live on the phone... It seems like some roms end up changing at least the MSID and MDN, but some don't. I don't know what else they might change or how they affect what the defaults are that this resetting does.
In summary to my issue, there were two problems:
1) MSID was changed (during the hlr reload) in sprints system to something other than my phone number, (and now it likes to go back to phone number in my phone during upgrades thus not matching with what sprint has)
2) the HSA_ROAMING_ONLY flag in SPRINT's system (not my phone) was set wrong.
You got totally whored by sprint, I feel for you.
Click to expand...
Click to collapse
oh well.. not the first time.
dagurasu said:
In the end I did get everything working again. I did get voice roaming working on 3.16 and I do have 1x roaming. I don't believe I have evdo roaming, but I probably won't know for sure until I go into work tomorrow.
Click to expand...
Click to collapse
keep us updated on the evdo roaming. this is a big deal to me and i hope this isnt like this in the final version of the rom...
First.. I'm wrong about the reset.. it seems you must do the ##something# to get the epst that has the reset option in the menu tab. Opening through the windows link doesn't give that option. (edit: it's ##786#.. some googling found it.. doesn't seem terribly common information though plus google won't take "##".)
I am not getting evdo roaming and I'm pretty certain there should be verizon evdo coverage here... in fact I occassionally see the evdo symbol briefly when I switched to forced roaming, but it goes away immediately.. I suspect it doesn't authenticate.
Being that verizon seems to have much more evdo coverage than sprint, and that they make like $40 a month off their own customers for access to it(last I checked), it wouldn't be at all surprising if sprint can't pay/provide them enough (with all these sero plans) to get them to allow it. But I speculate.
Did anyone ever have this working? I never did.
well mine wont evdo roam on the new leaked rom. But my girlfriend has the same phone in the same house with the 2.17 rom and can evdo roam just fine... so it is baffling me
Something about the new rom is causing the problem, because having these two phones side by side and them acting differently is strange. mine also roamed fine on evdo before i installed the leaked rom btw
Everything else seems to function as normal, but the no evdo roaming is driving me mad. i really hope this isnt an issue in the official rom when it comes out.
we are also both on sero plans and roaming on alltel towers here.
Masater Reset Code
in order to do a master reset you need your MSL# then type ##MSL# and then you can do the master reset this will reset everything and i mean evereything to factory defaults. you will have to go through the sasme initial setup as when the phone was activated the first time. so make sure you have all your correct MSN/MISD numbers
tlhop911 said:
in order to do a master reset you need your MSL# then type ##MSL# and then you can do the master reset this will reset everything and i mean evereything to factory defaults. you will have to go through the sasme initial setup as when the phone was activated the first time. so make sure you have all your correct MSN/MISD numbers
Click to expand...
Click to collapse
Hmm .. when I go in there I still do not see where I can do a master reset. All I can do is change the MDN and MSID and then select OK.
Cool. I haven't been able to roam on Verizon's towers since I added the leaked ROM either. If I can manage to get through to tech support (the CSR in chat said she couldn't help me) I will have them reset the HSA flag to allow high speed digital roam.
well mine wont evdo roam on the new leaked rom. But my girlfriend has the same phone in the same house with the 2.17 rom and can evdo roam just fine... so it is baffling me
Click to expand...
Click to collapse
I'm on sero too, but again it's verizon roaming here.. so may be related to why it never worked for me in the first place. You could dare to just call sprint and ask why it's not working.
tlhop911 said:
in order to do a master reset you need your MSL# then type ##MSL# and then you can do the master reset
Click to expand...
Click to collapse
This is wrong.. this won't get you there, at least not on my phone.. and actually you DON'T need an MSL... BUT you better have it handy to fix things after you do the reset.
Just do ##786# as I stated above (sorry for the confusion the first time) and then look in the menu soft key.
EDIT: After you do the master reset... then you can do the ##MSL# and fix your MSID and MSN to what they should be.
To neodorian... please read what I wrote... this flag DID NOT do anything for my data roaming (and I am in verizon territority) This didn't even fix the usual voice roaming problem as far as I can tell (that's something else unknown which is fixed by the HLR reload, this only fixed my rather unusual problem where I could ONLY roam... and furthermore had to supply a credit card number to do so! This was something sprint broke for me just because they liked me better than you.
I had the authentication issue on my VZW XV6800 - I called in to tech support and after talking to the first person, and mentioning a HSL reset, she transferred me to level 2. The guy had me do basic troubleshooting, and examined some settings, then had me remove the battery for at least 1 minute. reload phone, try over the air programming, and test calls. all to no avail. he then had me go in and edit the settings using ##778 (VZW default password for editing is 000000) you don't need to use the hex code and program designed to give you the password, especialy since I tried this, and it didn't work.
Anyway, he generated a new A(uthentication) code on his end, had me manually input it, and he also had me change my Home SID/NID. Mine said 30/65535. He said it should be 30748/65535.
I then did another *228 #2 and was now able to make a test call. After hanging up I went back and looked, and the Home SID/NID #1 was 30/65535 again. Not sure if those extra numbers did anything, but the phone got rid of them.
I am able to call out and receive calls now, and the data seems to be zipping right along. When I tested gps last night it had me miles from where I was located.
UPDATE:
GPS seems to be working fine. I'm guessing the tower I was "connecting to" was miles away, since I live at the base of a butte, and have terrible reception. Most likely that WAS the closest tower to where my phone was.
Why is slick not working for my titan, it worked well for a day, but now i get an error messeger saying there is no network but i have an unlimited data plan? Palringo works fine but i want slick back, any ideas on why this might be happening, I have WM 6.1 rom updated to 3.56, my coworker has the same phone and rom but his slick works and i put it on his phone, i dont understand the problem, please help
If you recently soft reset your phone you have to manually connect to the data stream...Slick will not auto connect
How would i do that?
understand
If I understand you right, it's not connecting to the network.
If you open Slick, then go to: Menu -> Configuration -> Access Point...
Change it to: The Internet
It should then connect first to your data provider, then to your chat program.
Hopefully that's what you were referring to. Obviously make sure to setup your settings (ie, login/pw) for each account first.
I have to set my Access Point to "Sprint" for it to auto connect, FYI.
All this is set up just fine, it just keeps giving me a Connection Error messege, i looked at my cooworkers and the setting are the same, but his works and i gave him the same updates, i dont get it
Bump it, i just took the update cab within my coworkers slick folder switched from automatic to sprint and works fine now, thanx
when ever i try to log in it always says error auth failed. is there anyway to fix that. i need a good IM but i dont witch one i want to use cuz the aim betea is alil slow, and i even overclock my phone. so if u can help me can u message me thanks
Setup: (This setup is not required but is what I have running when it works)
I downloaded HTC sync 2.0.4 from
http://www.htc.com/uk/SupportViewNews.aspx?dl_id=631&news_id=222
Install HTC sync
Backup the Driver folder from Program File>HTC>HTC Driver
Now Uninstall HTC Sync, You only want to keep the Drivers for MNS.
Now plug in your phone go to Settings>Wireless controls
Turn on Mobile network
Turn on MNS or Mobile Network Sharing
It will try to connect but fail instead leave it. Now on the Computer it should ask to install the Android phone drivers, in this case choose manual install and point it to the drivers in the folder you just backed up.
If it doesn't ask you to install simply go to hardware management and install it manually from there.
Also I am running vista 32bit on my laptop.
Method:
Now this method works by taking advantage of a race condition in the phone.
Essentially you want to get MNS to establish a connection to your computer BEFORE the mobile network can establish a connection with internet. (Hence where signal strength and lag play a key roll)
Make sure wifi is turned off, make sure you are plugged into the computer and have installed the MNS drivers, I have USB debugging enabled but i don't think that makes a difference.
Steps:
1. Turn off Mobile Network and MNS
2. Go to Mobile network settings
3. Select Mode of Operation switch to 1x-only
4. Go back one page
5. Turn on Mobile network
6. Quickly Turn on MNS also
7. If MNS connects before Mobile network you should be tethered now If not turn off Mobile network and MNS and repeat steps 5-6.
8. If successfully tethered go back to Mobile network settings and turn Mode of Operation back to Evdo or Hybrid.
Screen shots or it didn't happen!
http://img18.imageshack.us/img18/1745/p4131282.jpg
http://img12.imageshack.us/img12/8944/p4131284.jpg
just a question to this. is mobile network sharing normally disabled/deactivated on cdma hero? because for me - bought my phone in germany, htc hero - i just can enable it and start surfing
I just discovered a new much more reliable method ONe sec updating.
You german hero shouldn't be disabled like the sprint hero.
insanefury said:
I just discovered a new much more reliable method ONe sec updating.
You german hero shouldn't be disabled like the sprint hero.
Click to expand...
Click to collapse
ah okay thats what i wanted to know ;-) just wondered because in germany it works pretty fine, but this explains the situation
Now all we need is a working driver for the Macintosh...
Know of any?
non-workaround fix
This is a guide I wrote in CDMA section, will post here as well as developers so people can get an eyes on... some people only stick in one forum
************************************************** ********
This is a modified guide I wrote for the instinct that will walk you through how to get your MSL code and what to do with it.
DISCLAIMER, I am ###NOT### responsible for any damage you do to your phone or your phone network with this information
************************************************** ********
some uers still getting errors, if you fall into this catagory, you can recover via SPRINT RUU which will wipe your phone
ftp://xda:[email protected]_Hero_C_Sprint_1.29.651.1_signed_release.exe
---- How to access programming and service menus---
On your phone go to the dialer, then dail in any one of these codes below and after the last # you should get the menu or it will ask for "current code" aka your MSL #
##data# (##3282#)
##debug#(##33284#)
##diag#(##3424#)
##svn#(##786#)
##prl#(##775#)
##prev#(##7738#)
##akey#(##2539#)
##vocoder# (##8626337#)
-------How to get your MSL code---------------
1) download required 3rd party apps
download demo version of CDMA WORKSHOP from
http://www.cdma-ware.com
newest version of qpst 2.7b323
MOD EDIT: [WAREZ LINK REMOVED]
download of sprint's official phone as modem (PAM) software
Smartview for Windows
http://www4.sprint.com/pcsbusiness/down ... s_1.16.exe
Smartview for Macs
http://www4.sprint.com/pcsbusiness/down ... c.mpkg.zip
download HTC Sync
http://www.htc.com/us/SupportDownloa...at=3&dl_id=716
2) install the HTC HERO DIAG drivers
http://rs79.rapidshare.com/files/293...AG_Drivers.zip
3)connect your phone via usb cable
4)dial ##diag# (##3424#) on your phone for diag menu, when prompted direct windows to diag drivers listed above
5)run CDMA WORKSHOP, settings at main screen on the right are as follows
com settings (AT mode)
---------------
Port (com#) <--- click port and it should say "HTC DIAG COM PORT"
Baud rate (115200) <--- use this setting
com settings (DM mode)
---------------
Baud rate (115200) <--- use this setting
6) you should now be able to hit <connect> if it was successful you'll see in status bar <connected to com#>
7) now click <read> after a moment all your info will come up on left panel, phone # etc
8) click on security tab change the right panel setting and look for the following block
SPC/User Lock
----------------
Defualt (nv_read) <--- use this setting
9)now click read if done sucessfully you'll see the block below this option flash red and give you a number
10)note the 6 digit number under <SPC/USER LOCK> the one that flashed red, ****this is your MSL number***
***** just an additional warning***** you can REALLY and I mean REALLY screw up your phone if you change one of the settings in those menus if you don't know EXACTLY what you are doing. This isn't for the faint of heart or the random tinkerer.... just be warned
gilroykilroy said:
Now all we need is a working driver for the Macintosh...
Know of any?
Click to expand...
Click to collapse
Bootcamp+Win7
insanefury said:
Setup: (This setup is not required but is what I have running when it works)
I downloaded HTC sync 2.0.4 from
http://www.htc.com/uk/SupportViewNews.aspx?dl_id=631&news_id=222
Install HTC sync
Backup the Driver folder from Program File>HTC>HTC Driver
Now Uninstall HTC Sync, You only want to keep the Drivers for MNS.
Now plug in your phone go to Settings>Wireless controls
Turn on Mobile network
Turn on MNS or Mobile Network Sharing
It will try to connect but fail instead leave it. Now on the Computer it should ask to install the Android phone drivers, in this case choose manual install and point it to the drivers in the folder you just backed up.
If it doesn't ask you to install simply go to hardware management and install it manually from there.
Also I am running vista 32bit on my laptop.
Method:
Now this method works by taking advantage of a race condition in the phone.
Essentially you want to get MNS to establish a connection to your computer BEFORE the mobile network can establish a connection with internet. (Hence where signal strength and lag play a key roll)
Make sure wifi is turned off, make sure you are plugged into the computer and have installed the MNS drivers, I have USB debugging enabled but i don't think that makes a difference.
Steps:
1. Turn off Mobile Network and MNS
2. Go to Mobile network settings
3. Select Mode of Operation switch to 1x-only
4. Go back one page
5. Turn on Mobile network
6. Quickly Turn on MNS also
7. If MNS connects before Mobile network you should be tethered now If not turn off Mobile network and MNS and repeat steps 5-6.
8. If successfully tethered go back to Mobile network settings and turn Mode of Operation back to Evdo or Hybrid.
Screen shots or it didn't happen!
http://img18.imageshack.us/img18/1745/p4131282.jpg
http://img12.imageshack.us/img12/8944/p4131284.jpg
Click to expand...
Click to collapse
wow, cant believe this worked lol. simple solution... i was getting close to ur results as i was pretty much doing the same thing but didnt realize i had to put it in 1x mode before tampering with it...great job! btw, i only did the steps and skipped your stuff at the top..it was simple enough
the 2nd way sounds way more technical, didnt get around to trying that and probably wont since the first method worked!
Yea I'm sticking with my method because requires no third party software and I don't want to mess with my phone until 1.6 Then I will root it and tether would be a simply patch.
So until 1.6 and root my method is an excellent alternative to tethering out of box.
To lawsofpower48: Did u have HTC sync installed and did you use the drivers from the phone or from online and what OS? Just trying to see if it will work with different setup and whether or not my setup is even needed.
I got this to work just by following the Steps: portion and skipping the rest (besides installing the htc sync program). I'm getting 1.2Mbit/s too!
edit: I'm on Windows XP 32-bit.
we need a direct os x way.. im not installing a wincrap os
I currently have the Hero but am planning swapping for the Moment in a week or so. I know it hasn't been released yet so everything is pure speculation now but....
Would this same tether procedure work on the Moment? They are both running Cupcake and the Moment is just a vanilla version.
insanefury said:
Yea I'm sticking with my method because requires no third party software and I don't want to mess with my phone until 1.6 Then I will root it and tether would be a simply patch.
So until 1.6 and root my method is an excellent alternative to tethering out of box.
Click to expand...
Click to collapse
What makes you think 1.6 will be any easier to root than 1.5 (which so far nobody has done.)?
insanefury: i didnt really do anything special... i did wut everyone else did from the begininng when i first got my phone was install htc sync ... then i upgraded it to 2.05 when it asked for the update.... then i just followed ur numbered steps...and it worked
another thing is, not sure why, but it wasnt working for me this morning until a good while.... i kept getting the "turn off htc sync/connect"...then my mobile internet says its still turning on then i get that stupid error even though my mns is connected already?.... weird..but i ended up getting it working, i have to look more into it to see what the problem is.
gilroykilroy said:
What makes you think 1.6 will be any easier to root than 1.5 (which so far nobody has done.)?
Click to expand...
Click to collapse
It's not that it will be easier it's more time efficient in my opinion because 1.6 should be coming soon and I'd just have to root it again or apply another patch like the one described in the first page with msl codes. It just doens't seem worth messing with now when the patch is already announced.
ItsDon said:
I currently have the Hero but am planning swapping for the Moment in a week or so. I know it hasn't been released yet so everything is pure speculation now but....
Would this same tether procedure work on the Moment? They are both running Cupcake and the Moment is just a vanilla version.
Click to expand...
Click to collapse
If it is running the same OS version I do not see why it wouldn't work. But then again we won't know until it comes out =P
Works perfectly, thank you. I'm posting this while tethered. One question though, can we get caught by Sprint? Other than through heavy network use, is there any way they can detect we're tethered in this manner? Thanks again.
johnsongrantr said:
This is a guide I wrote in CDMA section, will post here as well as developers so people can get an eyes on... some people only stick in one forum
************************************************** ********
This is a modified guide I wrote for the instinct that will walk you through how to get your MSL code and what to do with it.
DISCLAIMER, I am ###NOT### responsible for any damage you do to your phone or your phone network with this information
************************************************** ********
some uers still getting errors, if you fall into this catagory, you can recover via SPRINT RUU which will wipe your phone
ftp://xda:[email protected]_Hero_C_Sprint_1.29.651.1_signed_release.exe
---- How to access programming and service menus---
On your phone go to the dialer, then dail in any one of these codes below and after the last # you should get the menu or it will ask for "current code" aka your MSL #
##data# (##3282#)
##debug#(##33284#)
##diag#(##3424#)
##svn#(##786#)
##prl#(##775#)
##prev#(##7738#)
##akey#(##2539#)
##vocoder# (##8626337#)
-... many words.....
13)restart phone, follow steps 1-9 verify change took
14)your done.... get to PAM'ing
Click to expand...
Click to collapse
This is only confirmed to work if you have PAM as an add-on to your sprint account, FYI.
Stevious said:
Works perfectly, thank you. I'm posting this while tethered. One question though, can we get caught by Sprint? Other than through heavy network use, is there any way they can detect we're tethered in this manner? Thanks again.
Click to expand...
Click to collapse
Nah, you'd only get caught if you downloaded massive data. Also I know people who use over 5gigs a month without a single charge. So unless your downloading 5 blue-ray movies a month you have nothing to worry about.
i think i left my laptop connected for the pass few days to my phone...and i accumulated about 1.7 gb..... i dont think sprint will care much either way... just dont be downloading a movie per night for the entire month lol
Thanks for this guide. Sometimes takes a few time to get it to work without a 67 error, but it works great. I have tried doing it without changing to 1x and it worked also. Also sometime just starts working sometimes after reconnecting to USB. Thanks again.
Hi everyone,
I'm new here and this looks like a good place to learn about all things WinMo
Unfortunately, i think i may have donw something to my HD2 and now it wont let me on the internet. It says at the top its connected via 3g or whatever's the strongest connection. But whenever i try to launch anything requiring the internet it comes up saying its unable to connect and to try again.
I've had the phone 3 months and its been fine. THe only changes i've made from standard is adding cookies home tab (which im sure didnt do anything) the only other thing i did around the time of it stopping working is using tree size mobile i selected "Load Default Settings" could this have done it??
I've also just noticed it wont let me call people, it just does 3 beeps and hangs up even in strong signal.
Any help on this would be greatly appreciated,
Thanks,
Mark
Have you paid you're bill lol
anyway settings>connections>then take a look in connections see if all you're settings are still there if not go back a page and hit up connection set-up and it should put you're settings back in have a soft reset and try again call wise not sure, could be a problem with the phone that requires a hard reset(back to when you first got the device)
I'll enquire bout the bill, shouldnt be though, cos when you get cut off it doesnt let you connect to 3g, and when you call its just says connection to this number is restricted on this phone...which it isnt doing, its just not calling at all.
Been into settings and everything is on and i've done the reconfiguration to Vodafone and its still the same.
HTC 8X/8S
HUAWEI W1
Confirmed brick after 8.1 developer update with CDMA network.
Lumia 822 Verizon
Confirmed no problem if you use GSM/WCDMA.
If you have already bricked your phone, try this:
1.Power down phone by pressing Power button.
2.Press Power button and Volume +/- button at the same time, phone will go to flash mode.
3.Press Camera button for 5 seconds to power off your phone.
4.insert a GSM/WCDMA SIM card in your phone and turn on phone.
It seems that 8.1 not compatible with CDMA SIM card.
reker said:
HTC 8X/8S
HUAWEI W1
Confirmed brick after 8.1 developer update with CDMA network.
Lumia 822 Verizon
Confirmed no problem if you use GSM/WCDMA.
If you have already bricked your phone, try this:
1.Power down phone by pressing Power button.
2.Press Power button and Volume +/- button at the same time, phone will go to flash mode.
3.Press Camera button for 5 seconds to power off your phone.
4.insert a GSM/WCDMA SIM card in your phone and turn on phone.
It seems that 8.1 not compatible with CDMA SIM card.
Click to expand...
Click to collapse
I have it on my htc 8xt and its working fine. Well I am having lockscreen issues but the network is working fine for me on sprint.
starsoccer9 said:
I have it on my htc 8xt and its working fine. Well I am having lockscreen issues but the network is working fine for me on sprint.
Click to expand...
Click to collapse
the problem with me no wifi
no mobile data
That is so far from something you could call a "brick" it's not funny. "Brick" means un-recoverable. If you can "un-brick" something without diassembling it or at least using hardware a normal user couldn't have access to, it's not a brick!
Also, has anybody else actually had this problem? A few people seem to indicate that they have *not*...
No problems what-so-ever updating and running on my Odyssey...other than taking forever to download and install.
Working fine in my Lumia Icon from Verizon.
No cellular data after hard reset
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
GoodDayToDie said:
That is so far from something you could call a "brick" it's not funny. "Brick" means un-recoverable. If you can "un-brick" something without diassembling it or at least using hardware a normal user couldn't have access to, it's not a brick!
Also, has anybody else actually had this problem? A few people seem to indicate that they have *not*...
Click to expand...
Click to collapse
HTC confirmed this yesterday, they awared the problem and contacting with MS. Announcement by HTC China
The problem covered both HTC 8s(A620D) and 8x(C620d)
8X/8S have similar but more serious problem with gdr1 - gdr2 upgrade last year, even can't boot into SPL.
By the way, to normal users, if their phone turn into black screen and can't boot, it's a brick. No one will care about if it's a real brick, what they know is: I can't use my phone, it's not working, just like a brick.
fgr said:
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
Click to expand...
Click to collapse
i got the same issue with my ativ s.
everything works except mobile data.
is there some settings i can try since i didnt do a hard reset but the normal reset from the phones "about" menu.
my network is WIND greece.
fgr said:
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
Click to expand...
Click to collapse
No need to apologize for the novel! I did the SAME exact thing as you (except I hard resetted via settings > about > more info > reset your phone). Luckily I know my MSL, and have my MSID handy. I wiped my settings by doing ##72786# and selecting ok twice. I rebooted my phone manually and then went to the 'activate my device' app in settings. It did what looked like a profile update and it said my phone was successfully activated with my phone number listed.
I can browse the web on Sprint's network, make/receive calls and send/receive texts. The only thing I can't figure out to fix is MMS. I can't get or send picture mail, group texts or any kind of MMS at all.
I've managed to get my coworkers settings from his ATIV S Neo but I can't figure out how to edit them on my phone. Going into ##3282# doesn't let me edit things that deeply.
From what I've heard on other forums is that we're basically SOL unless Sprint releases their firmware updates and their release of 8.1 soon (which they have confirmed they will do this summer).
I figured from the get go when this started yesterday that this 8.1 release doesn't seem to properly support CDMA and judging by how many people have this issue, I was correct. Microsoft really needs to work better on the CDMA side of things.
fgr said:
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
Click to expand...
Click to collapse
I saw your reply to my thread for the same issue. I did some research on WP Central and found another thread where someone was having the same issue with an Ativ S and the solution was to manually enter the APN information. I don't know what the APN info is for Sprint, but when I checked it on my phone it was blank. It seems like a safe bet that updating that info would fix the issue.
---------- Post added at 04:01 PM ---------- Previous post was at 03:40 PM ----------
iknowsingh said:
No need to apologize for the novel! I did the SAME exact thing as you (except I hard resetted via settings > about > more info > reset your phone). Luckily I know my MSL, and have my MSID handy. I wiped my settings by doing ##72786# and selecting ok twice. I rebooted my phone manually and then went to the 'activate my device' app in settings. It did what looked like a profile update and it said my phone was successfully activated with my phone number listed.
I can browse the web on Sprint's network, make/receive calls and send/receive texts. The only thing I can't figure out to fix is MMS. I can't get or send picture mail, group texts or any kind of MMS at all.
I've managed to get my coworkers settings from his ATIV S Neo but I can't figure out how to edit them on my phone. Going into ##3282# doesn't let me edit things that deeply.
From what I've heard on other forums is that we're basically SOL unless Sprint releases their firmware updates and their release of 8.1 soon (which they have confirmed they will do this summer).
I figured from the get go when this started yesterday that this 8.1 release doesn't seem to properly support CDMA and judging by how many people have this issue, I was correct. Microsoft really needs to work better on the CDMA side of things.
Click to expand...
Click to collapse
Would you be willing to post the settings? I am guessing that the issue may be partially related to APN settings being missing under Settings, Cellular+SIM, SIM settings. I read a post by someone on another forum who had the same data issues but fixed them by entering the APN information for his carrier. I've tried a couple of different APN settings that I've found out on the web for Sprint, but I'm not sure they are accurate. All I know is that they were missing when I checked them on my phone.
i have fixed my issue with some internet research.
adding manually the APN of the provider in the APN settings solved the issue for me.
hope i helped.
Would you be willing to post the settings? I am guessing that the issue may be partially related to APN settings being missing under Settings, Cellular+SIM, SIM settings. I read a post by someone on another forum who had the same data issues but fixed them by entering the APN information for his carrier. I've tried a couple of different APN settings that I've found out on the web for Sprint, but I'm not sure they are accurate. All I know is that they were missing when I checked them on my phone.
Click to expand...
Click to collapse
I would not mind at all! I went into ##3282# on his phone, selected 'view' then 'others' then 'MMSC URL' . The two pictures are attached, the order of the settings begins with the picture that says '[email protected]'. The second pic is literally a continuation as it starts right where the first picture ends (I scrolled neatly!)
I've been trying to find the correct Sprint APN settings around the web, and a lot of sites have similar settings as options but either Windows Phone doesn't have enough fields for the settings, and the fact that in the APN settings on 8.1, it doesn't let me change the authentication type.
I noted on my coworker's ATIV S Neo that in his 'cellular+SIM' section, he doesn't have options to input APN like I do... the hard reset must've kicked the CDMA stuff in our phones to the curb.
fatdata said:
i have fixed my issue with some internet research.
adding manually the APN of the provider in the APN settings solved the issue for me.
hope i helped.
Click to expand...
Click to collapse
Would you mind posting the APN settings you used? That would be appreciated... I've tried going to various sites but wasn't sure what was the correct ones.
iknowsingh said:
Would you mind posting the APN settings you used? That would be appreciated... I've tried going to various sites but wasn't sure what was the correct ones.
Click to expand...
Click to collapse
they are for greek providrs though... I think you need to find the ones for your provider.
note: i just used the GPRS APN address for wind (my provider) and it worked the rest seemed to not make any diference
VODAFONE
GPRS APN: - internet.vodafone.gr ή webonly.vodafone.gr
Username: - {κενό}
Password: - {κενό}
MCC=202
MNC=05
APN type=default
DNS: - 213.249.17.10, 213.249.17.11
WIND
GPRS APN: - gnet.b-online.gr ή gint.b-online.gr
Username: - {κενό}
Password: - {κενό}
MCC=202
MNC=10
APN type=default
DNS: - 212.152.79.19, 212.152.79.20
fatdata said:
they are for greek providrs though... I think you need to find the ones for your provider.
note: i just used the GPRS APN address and it worked the rest seemed to not make any diference
Click to expand...
Click to collapse
Ahhhh, Vodafone... I assumed you were a Sprint brethren... I appreciate your post nonetheless! Thank you, sir. Now to continue the hunt for correct Sprint settings -_-
Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...
fgr said:
Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...
Click to expand...
Click to collapse
I actually work for a Sprint store (non service/repair location) and I don't have TEP. I actually DO have an upgrade available since I bought the ATIV S Neo off-contract. I wouldn't mind using my upgrade on another ATIV S Neo... and whatever Windows Phones Sprint gets in the future, I'll have to buy off contract (which is nothing new to me lol).
I could technically add TEP to my line and wait a few days then do an advanced exchange at a local repair center but I'll most likely get a refurb as most of them are. I'd rather a brand new device
So I'm currently debating using my upgrade...
fgr said:
Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...
Click to expand...
Click to collapse
Did you mention the update to 8.1 or did you just play dumb? I am thinking I am going to have to do the same thing as you but I don't want to walk in there and tell them that I did the update and have them tell me I'm SOL.
ZogJones said:
Did you mention the update to 8.1 or did you just play dumb? I am thinking I am going to have to do the same thing as you but I don't want to walk in there and tell them that I did the update and have them tell me I'm SOL.
Click to expand...
Click to collapse
I was completely honest, gave them the whole story from start to finish. Even pointed out some of the cool features of 8.1 :laugh:
If this was the new Galaxy they might have given me a hard time, who knows.