Can only get EDGE - Atrix 4G General

Just got the Atrix. Moved my SIM card from HTC Aria which was doing fine on HSPUA and 3G. In the Atrix it will only give me Edge. I am sitting in the same location where I always get a good 3G or HSPUA signal. Have no idea what is wrong or how to correct.

As far as I know ATT needs to do some provisioning on your account to enable 3G(What they call H+/4G bull****).

Most of the time I see the H+ icon, but sometimes the device will disconnect from the network and reconnect. (never happened on my Captivate) and this has not happened during a voice call [yet]. Sometimes I'll see EDGE also.
A sales rep told me yesterday new SIMs would be available, not sure when.

Moved to general as not android development

You don't need a new sim, but your plan does need to be provisioned properly for hspa+. Call care and give them your imei. If you have unlimited you can keep it.

Did you get your data plan changed when you got the phone? When I was upgrading there were a few problems in store and they had to call ATT corporate to get it working.
Rooted/ROM Captivate
Rooted Atrix

att needs to come off the pocketbook and start expanding their coverage, verizon is way ahead in my area

redbluff said:
Just got the Atrix. Moved my SIM card from HTC Aria which was doing fine on HSPUA and 3G. In the Atrix it will only give me Edge. I am sitting in the same location where I always get a good 3G or HSPUA signal. Have no idea what is wrong or how to correct.
Click to expand...
Click to collapse
They gave me a new 4G sim when I upgraged.

I have same issue I have the same sim and I upgraded to 4g PLan and same crap. Very unhappy I get edge everywhere

Related

HD2 on AT&T

Hey everyone!
First post, woo-hoo!
Anyway, I am still rocking a Motorola RAZR v3 and currently looking to upgrade. The HD2 seems to be everyone's favorite phone around here, and the flexibility looks awesome. My question is, will AT&T force me to buy a data plan? Can I turn off EDGE? (I know I can not access 3G, but wifi is fine).
Thanks!
firesnowball said:
Hey everyone!
First post, woo-hoo!
Anyway, I am still rocking a Motorola RAZR v3 and currently looking to upgrade. The HD2 seems to be everyone's favorite phone around here, and the flexibility looks awesome. My question is, will AT&T force me to buy a data plan? Can I turn off EDGE? (I know I can not access 3G, but wifi is fine).
Thanks!
Click to expand...
Click to collapse
Used to be on AT&T and they will not force you on a data plan as long as you don't tell them you are using a smartphone. Just make sure to get an unlocked HD2 and slip your RAZR SIM card into the HD2 and you should be good to go. You will only be in EDGE and not have access to 3G. Not sure if you are able to turn off EDGE. 3G you can turn off.
i just did this yesterday.. i went out and bought a cheap 15 dollar go phone
that had internet on it and just slapped my sim in it and of course no internet
so had to call them and they set me up with the 10 dollar unlimited plan
from the 25 dollar smartphone plan
the funny part was the guy kept saying do you have a blackberry i was like um no i have a fuze and this cheap samsung a197 ..he says the imei is coming back to a crackberry
so i read off the a197 imei and he got it registered ..so im thinking the hd2 shows up as a crackberry so just dont call them LOL and yes only edge works and make sure you check use only 2g network
Ok so heres the deal on this. I was to cheap to buy data plan when i had my iphone. I bought it off a buddy. so when i got my hd2 and unlocked it thru some website. i slapped my sim card into it. still did not have a data plan. it connected to edge and updated weather horray.....not so much. so now i was dreading buying a data plan.
well i went on line to check what my options were and my phone was not listed. it says i have some old ass nokia. legitly.....(i think this is becouse its a t-mobile IMEI number or sumthing) non the less i went on to the add a plan online. and it offered me the 15 dollar a month unlimited data plan for all att crappy phones!!! YESSSHHH
i was so happy.
The only complaint i have is that the US Tmobile branded HD2 the one i own, has the same freq for edge(2g) but a dif freq for 3g. sooooo if you are using this phone on att. you will never ever have 3g service, the hardware wont even support it. there are HD2s that support it but not the tmobile ones.
Best of luck. and i hope my deal with att isint a fluke, it makes sence that They dont have the IMEI. Like how they can track iphones and smartphones and rape you for cash. but they cant with a tmobile phone.
haha
I am on ATT and you can have them BLOCK DATA for you
If you own your phone outright and it is not an ATT phone, you can request them to block data(and texting if you want to). I have been using my HD2 for about a year with the data plan blocked and wifi only for data.
I recommend going into a store, I have found them to be very helpful.
its dead easy to turn off data completely, (and leave mms working)
most roms have a power widget which has a data toggle, or you just delete the apn.
For networks that use single data/mms apn's, just change the APN type to only say mms, so it only uses it for mms, and perhaps delete the username/password/apn entries so that it cant connect even if it tried, but leaving the mms settings intact.
For networks with one apn for data, one for mms, just delete the data one.
However, when you are only getting edge, the network handles it more like voice rather than data anyway, (think dialup vs broadband) so they wont mind as much that you dont have a proper smartphone plan in the same way they would if you had hsdpa clogging up their network.
I just switched to AT&T from T-mobile, Only cause i call mexico a lot, and they're the only ones to offer a decent plan for mexico. Anyways, I had an HD2, i went with the Inspire, cause it's basically the same phone just with soft keys, and a better camera, but if i'm not mistaken, everything under the hood is the same. It comes with Android, and should you ever want data, it's there.
But, I'm pretty sure you out to be able to just buy one and put your sim in it, and they'll never care right? I haven't priced them, i bought my inspire while switching over. But then you just tell it to only use 2g networks and you should be fine i would think
koekiemonsterjr said:
I just switched to AT&T from T-mobile, Only cause i call mexico a lot, and they're the only ones to offer a decent plan for mexico. Anyways, I had an HD2, i went with the Inspire, cause it's basically the same phone just with soft keys, and a better camera, but if i'm not mistaken, everything under the hood is the same. It comes with Android, and should you ever want data, it's there.
But, I'm pretty sure you out to be able to just buy one and put your sim in it, and they'll never care right? I haven't priced them, i bought my inspire while switching over. But then you just tell it to only use 2g networks and you should be fine i would think
Click to expand...
Click to collapse
nope if you bought a inspire locked to att it will automatically register as a smartphone and they will nail you with the 25 dollar 2 gb plan

Why can't I get internet with my 4G sometimes?

when I am at work or around outside at my work I cannot connect to the 4G network. No wireless is around, so 4G is on. I try to browse a site like this one, nothing happens. it just loads and never gets to the next page.
yet I pick up my phone right now and it instantly works using browser.
Most likely the room operator try another sim card and operator
Wixej said:
Most likely the room operator try another sim card and operator
Click to expand...
Click to collapse
what does that mean?
I was able to get 4G at work fine today, watched youtube.
is my phone defect? why would internet get stuck loading?
4G is still a new system. It's buggy and the signal is awkward. You're fine in one spot but move two steps to the left and you won't have it anymore. Just gotta hope that where you're standing has reception.
I don't actually understand how you get internet at all if it's not wireless. I suppose I could wikipedia that.
anyway, can I go down to 3G or 2G if I am not getting internet on 4G?
Yea, just turn off the 4g option. You'll go to 3g.
I bet it's verzion the most, "Verizon Wireless has the nation’s fastest, most reliable 4G network". It's starting too make me a bit mad, but any way I hope turning the 4g off works for you.
I have been geting the same crap so yea.
not Verizon it's Rogers. I live in Canada currently.
Hi
Is it clear
Rogers will not work everywhere in canada. It has verrrry low coverage.
Sorry
Verizon customer with 4G issues
I am almost always in 4G areas with Verizon, Fayetteville and Charlotte, NC, and Charleston, SC. The speeds are generally pretty good (varies between 14 Mbps to 6, starting to trend lower more consistently with more customers hopping on). I will generally lose signal on the lower floor of any multi-story building. But there seem to be noticeable outages, both from my phone (Samsung Droid Charge) and from the network.
I can generally tell which one it is by restarting my phone, so that may be a good way to diagnose whether the outages you're experiencing are hardware or network based. I can vouch for the fact that 4G coverage in Fayetteville has almost daily down times that vary from about 5-10 minutes.
Wow I thought 4G freezing was just a SideKick 4G problem.
My fix is to just turn mobile data off then back on.
Sent from the phone everyone has forgotten about!

Nexus 4 poor data reception with no contract plan.

I recently received my Nexus 4 phone and went with a T-Mobile no contract plan. I noticed that I am only getting 2g service. Next to my connectivity bars it shows a G. My data reception is very slow. Is there a way to get faster data speeds by tweaking some settings or am I stuck with the slow 2G speeds? Where I live I am limited to Verizon or us cellular. In order to get a no contract with one of these companies I would have had to get one of their no contract phones. Had to travel about an hour to get to T-Mobile store. Is AT&T any better? Thanks.
Sent from my Nexus 7 using Tapatalk HD
Do you live in an area with T-Mobile 4g coverage? If not, you are borked. If you should have 4g coverage, make sure your APN settings are all entered correctly. They have to be exactly right.
Sent from my Nexus 4 using xda app-developers app
After doing some research I believe the data service is only going to be 2G. What a bummer! Such a great phone and I can't use it to it's full potential. Only had it a week and looks like I'm going to have to get rid of it already. Thanks for the the info. Guess I'll have to go back to the money sucking Verizon.
Sent from my Nexus 7 using Tapatalk HD
Sounds like you are out in the boonies so chances are tmo is not a good choice for you (ATT is probably lousy too) you don't necessarily have to go back to verizon proper though, pageplus is a viable option and could be much cheaper ($55/mo for unl talk/text + 1gb data) depending on your usage. You won't be able to use the n4 on pageplus but you could always "downgrade" to a galaxy nexus.
edit - Looks like pageplus has some updated plans, the $55 plan now has 2gb of data and they've added a $70 plan that has 5gb of data.
I don't really live in the boonies, but where I live there is basically verizon or us cellular to choose from. Can not use the nexus4 on their networks because they do not support the nexus 4 technology. I only get 2G with t mobile or att and the data speed is horrible. Believe I will be looking for a galaxy nexus 4g phone. At least I can use that on verizons network. Again, thanks for your info.
I received my Nexus 4 form T mobile and didn't really buy in to the whole death grip issue but noticed the cell antenna signal was really jumpy - i first thought it was software related. In my area i have my ime attached to my optimum wifi to pickup a signal which is heavily available on long island, ny. Switching form the iphone and sprint which i always put 3rd behind verizon, att. I assumed t mobile would be an issue but did not expect the poor coverage i got. The iphone on sprint never showed no signal, i actually cant remember one time with my evo 4g, nexus 3, iphone 4, 4s and 5 where i was anywhere saying dam no signal or dropped call while on sprint. tmobile on the nexus 4 would show an empty triangle as soon as i walked inside a building and was non existent in my home. I assumed software because with wifi off it would hold a signal longer, I'm ok with it dropping cell data on wifi and even tried to not use wifi on weak signal but still had issues.
The phone never went to edge, which i would have been ok with becasue it meant i could make a call, nothign worse than no signal at all. my friend had tmobile sg3 and in my house it would auto switch to full edge in my house, my nexus would show one H bar and then go empty until i switched to 2g or turned off wifie to kill my battery while struggling for one H bar.
I actually got tmobile to drop my contract becasue they could not supply a signal boost. i went to straight talk att sim and had issues, better but still issues. Moved on to gophone, while gophone att is the best signal i noticed since getting the phone i have an open support case with LG to send it in and but am waiting until i have my new nexus 4 form google play which is coming monday. I plan to test the new one, non tmobile while i send in the tmobile one to LG and will resell the LG resend if all goes well. im hoping i received a lemon and all my signal issues go away but have been really frustrated to date.
Especially with APN and prepaid settings, at least straightalk att sim had settigns included, the att gogphone is really secredt about what to give me, multiple reps give different info and advise i need different gophone plans.
Its killing the nexus 4, i even tried the t mobile $60 or $65 plan and could not get a signal in my home or get it to switch to 2g automatically.

straight talk tablet plan

For those with the lte version in the US straight talks tablet plan works great and cheaper if your only looking for light data usage. Im using their att prepaid sim and get good lte signal just fine. For $15 for a sim card and 1 gb data pretty good. Also do a 4 gb 60 day plan. Just an fyi for you. Merry christmas
armdavid2 said:
For those with the lte version in the US straight talks tablet plan works great and cheaper if your only looking for light data usage. Im using their att prepaid sim and get good lte signal just fine. For $15 for a sim card and 1 gb data pretty good. Also do a 4 gb 60 day plan. Just an fyi for you. Merry christmas
Click to expand...
Click to collapse
I currently have their phone service, i have my unlocked HTC one M8, the service is great, only complaints i have is #1. 3gb of data goes fast if im using pandora and/or playing games while im off wifi, and #2, and this is the worst, their customer service is TERRIBLEEEE worst customer service i have ever dealt with, BUT!!! heres the awesome positive, since their customer service is so awful, they made a mistake i was trying to add another phone on my account for my cousin, and i was porting her number from MetroPCS, and they messed up, took my phone number off of my account, and for some reason, i havent had to pay for 3 months now and my phone has been active lol!!! the only downside is, i WAS using a ATT sim, however i switched to a T-Mobile sim, and the reception i get at my shop is pretty bad, if i have the Garage bay doors shut, i only get Edge for Data, however when theyre open i get LTE, also the Tmobile sim has much faster LTE speed than the AT&T sim, i was getting great reception with the AT&T sim, however my LTE was really unstable from 5mb/s to 30mb/s but rarely the latter, with the Tmobile sim i get 40+mb/s anytime i have LTE reception!
Other than that, the service is awesome, you cant go wrong with it, you can use Straight Talk with tablets, AT&T, Tmobile, and Even sprint phones!
im very happy with it, but i dont think ill ever have to pay a phone bill again! lol hopefully my sim card never fails

cannot get 4g on at&T with my nexus 6p?

I have called at&t 4 times today and Google once. My phone is only displaying H not 4g. Will not connect to 4g no matter what I try. Messed with APN settings. Wondering if I have a defective phone. Wifo connection is not as strong as my other devices even right by the router. Any help or suggestions. At&T and Google had no help whatsoever.
Jcomstock said:
I have called at&t 4 times today and Google once. My phone is only displaying H not 4g. Will not connect to 4g no matter what I try. Messed with APN settings. Wondering if I have a defective phone. Wifo connection is not as strong as my other devices even right by the router. Any help or suggestions. At&T and Google had no help whatsoever.
Click to expand...
Click to collapse
Probably a hardware issue but I would do a full reset and try again, if that fails contact their support for RMA
That's what I was afraid of. Did the full factory reset and still same issue! I'm hold with Google right now with google. I know they don't do exchanges which is ridiculous! Been on hold for 15 mins. Will prob never buy another device from google after this mess. They are saying a replacement might not fix the issue because H might stand for 4g. I have told them this is not the case as the speeds are noticeably slower.
Jcomstock said:
That's what I was afraid of. Did the full factory reset and still same issue! I'm hold with Google right now with google. I know they don't do exchanges which is ridiculous! Been on hold for 15 mins. Will prob never buy another device from google after this mess. They are saying a replacement might not fix the issue because H might stand for 4g. I have told them this is not the case as the speeds are noticeably slower.
Click to expand...
Click to collapse
I'm on At&t no issue here with 4g LTE would say try another sim card crazy google saying that another phone might not fix the issue.
Do you mean "4g" or LTE because 4g will display as H on this phone?
When I went to AT&T they had to tweak my settings so my apn is set to ATT phone not ATT WAP and I get lte now. You might have to go into a store and have them tweak it for you. At first it shows H but it switches over to lte. I hope this helps you some.
BRYCEFISHER said:
Do you mean "4g" or LTE because 4g will display as H on this phone?
Click to expand...
Click to collapse
Huh I was told by Google that H stood for 3g (HSPA). I do not get LTE at my house but full bars of 4g service. Also the speed feels like 3g about as fast as my rather sluggish wifi. Where 4g on my last phone was very fast. Talked to Google's advanced tech support and sent her a bug report of my device. She is supposed to get back to me.
dligon said:
I'm on At&t no issue here with 4g LTE would say try another sim card crazy google saying that another phone might not fix the issue.
Click to expand...
Click to collapse
Yes it's been extremely frustrating. Spent all of my day off and last night on the phone troubleshooting. Just curious what does your phone display when you have 3g/4g/4gLTE ? Will prob go back to at&t and try a diffrent nano sim just to rule out that possibility.
Jcomstock said:
Yes it's been extremely frustrating. Spent all of my day off and last night on the phone troubleshooting. Just curious what does your phone display when you have 3g/4g/4gLTE ? Will prob go back to at&t and try a diffrent nano sim just to rule out that possibility.
Click to expand...
Click to collapse
You really need to look at your APN and make sure it's ATT phone like Nexus4to6p said. Post a shot of your APN settings here.
For me, 3g=H and 4gLTE=LTE. Haven't been in a 4g/HSPA+ area yet. My APN is ATT Nextgenphone.
aw1974 said:
For me, 3g=H and 4gLTE=LTE. Haven't been in a 4g/HSPA+ area yet. My APN is ATT Nextgenphone.
Click to expand...
Click to collapse
Page down to the section called Correct Data settings and click on Android Devices and change you APN to what they show.
https://www.att.com/esupport/article.html#!/wireless/KB424489?source=redirect
Jcomstock said:
Huh I was told by Google that H stood for 3g (HSPA). I do not get LTE at my house but full bars of 4g service. Also the speed feels like 3g about as fast as my rather sluggish wifi. Where 4g on my last phone was very fast. Talked to Google's advanced tech support and sent her a bug report of my device. She is supposed to get back to me.
Click to expand...
Click to collapse
My 6p specifically says 3g, H and lte I was recently on the Moto x pure that had the same settings. Haven't seen the h+ logo in a long time.
it's probably just a provisioning issue if it's not APN related like others have stated.
Jcomstock said:
Huh I was told by Google that H stood for 3g (HSPA). I do not get LTE at my house but full bars of 4g service. Also the speed feels like 3g about as fast as my rather sluggish wifi. Where 4g on my last phone was very fast. Talked to Google's advanced tech support and sent her a bug report of my device. She is supposed to get back to me.
Click to expand...
Click to collapse
H displayed for hspa+
I am sure you must have figured it out by now but just throwing it out there in case it helps.
If you simply took out your SIM card from old phone and put it in N6P (not that there is anything is wrong with that) take your phone and SIM card to AT&T ask them to add your phone (IMEI) and activate LTE on this IMEI. Unless something is wrong with your phone hardware wise, this should do it. Try it, you might get lucky and don't have to send your phone back.
I have the same issue and I've tried A few different APN's. Still on H no matter what APN I use. However, what could be wrong is that when I got my 6P I took my SIM card out of my Note 3, had an AT&T store cut it to Nano size so it would fit the 6P ( They were out of SIM cards that day) and went on my way. I later noticed that I only get H anywhere I go. Called AT&T and they said that the IMEI was updated on my account but the SIM card might be damaged from the store cutting it and to go get a new Nano SIM card. (Free at official AT&T stores) So I'm off to try that and I'll report back and see if that solves the issue. I'm rooted on PureNexus ROM and ElementalX Kernel as well.
Sounds like you are used to the way carrier phones display hspa as 4g and LTE as 4g LTE. This all started when the iPhone came out and on att and 3g was listed as 4g. And LTE as LTE. There is nothing wrong with your phone. Its being reported right by android. You are getting yourself worked up over just the way it's displayed. Let me ask you this, what phone are you coming from?
AdidasNYR said:
Sounds like you are used to the way carrier phones display hspa as 4g and LTE as 4g LTE. This all started when the iPhone came out and on att and 3g was listed as 4g. And LTE as LTE. There is nothing wrong with your phone. Its being reported right by android. You are getting yourself worked up over just the way it's displayed. Let me ask you this, what phone are you coming from?
Click to expand...
Click to collapse
Well that would be cool if that's all it is! I'm coming from the Samsung Galaxy Note 3.
I promise you that is all this is. I came from an ATT branded note 3 as well. Think about it, your old note never said 3g, because your 3g would show as 4G and when you had LTE it would say 4gLTE. You guys are getting the same exact connection as you used to. Its just the way its displayed to you.
---------- Post added at 11:55 PM ---------- Previous post was at 11:42 PM ----------
http://www.engadget.com/2012/03/14/faux-g-ios-5-1s-4g-indicator-is-the-tip-of-a-standards-icebe/
Oh Ok. So if 4g is shown as H then what does 4G LTE show as? H+? Is there a way to change it with PureNexus Rom, ElementalX Kernel , or Exposed Modules to what I'm use to seeing? Old habits die hard.

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