out of box, set up blur stuff and was at the home screen. tried to connect it to wireless and i couldnt press the wireless word to open options. noticed i couldnt do anything. couldnt pull down the menu, press the home button on bottom, etc etc. 2 min later the phone would move from screen to screen and get stuck 1/2 way in between 2 screens. google would then open and close and ask to delete history. blablabla
called AT&T and went to the store. because i am not a regular customer and my account is a business account and way too big, they did not have the options on their computer screen to do an exchange for me.
since i was waiting to speak to someone though, i noticed the phone was done with all its jittery stuff and acts normal. i am now very confused why this happened and thinking of calling in for a replacement anyways.
the only thing i have done is take the SIM card from my Droid X and put it in here because i did not receive one. is not getting one normal? is it ok to use the one from the DX?
thoughts?
tha5150 said:
out of box, set up blur stuff and was at the home screen. tried to connect it to wireless and i couldnt press the wireless word to open options. noticed i couldnt do anything. couldnt pull down the menu, press the home button on bottom, etc etc. 2 min later the phone would move from screen to screen and get stuck 1/2 way in between 2 screens. google would then open and close and ask to delete history. blablabla
called AT&T and went to the store. because i am not a regular customer and my account is a business account and way too big, they did not have the options on their computer screen to do an exchange for me.
since i was waiting to speak to someone though, i noticed the phone was done with all its jittery stuff and acts normal. i am now very confused why this happened and thinking of calling in for a replacement anyways.
the only thing i have done is take the SIM card from my Droid X and put it in here because i did not receive one. is not getting one normal? is it ok to use the one from the DX?
thoughts?
Click to expand...
Click to collapse
I had the same problem. I restarted the phone and I never had a again a problem. I guess the background syncing while activating the phone the first time leads to some lag and unresponsiveness.....
i am on the phone with AT&T right now ordering a replacement just in case. i am noticing this one is still weird after being on for over an hour. but you could be right and that was my initial thoughts. but being this is more than twice the speed of the Droid X and i never saw these lags.. kinda makes no sense.. so its a toss up
just now the Gallery froze up on me and then went to google.com (homepage i guess from me tapping the Home button)
not a good start to a new phone
here is a youtube of what im talking about
tha5150 said:
here is a youtube of what im talking about
Click to expand...
Click to collapse
OK That looks definitely like a broken phone. Do you have this problems mainly while charging? These was a reported problem I think with the Droid X too.
coming from the Droid X, i never once experienced this issue. on and off the charger it does the same thing. with or without the Droid X's 16gb Micro SD card. seems to happen when i touch the top of the screen and i can not press anything else to stop it other than just put it to sleep and not look at it.
my new one should be in by 1pm today here at my office and i HOPE it has no issues...
new one came in.. works like a charm.
now i can enjoy this phone finally!
Related
Okay I've been having this issue since I got my Nexus a couple of weeks ago. Several times a day I'll go to take it out of my pocket or pick it up off a table and when I go to hit the unlock button at the top nothing happens, the screen never wakes up. The trackball will still be lighting up as always but nothing on the screen. I have to pull the battery in order to get it to reboot so I can use it.
Due to this issue and getting dust under my screen I called HTC for a replacement. I got my replacement yesterday and got it all set up again. Within the first 2 hours I picked it up off my table and it wouldn't wake up. And this has probably 4 times since I got the phone yesterday.
Is ANYONE have this issue? I think it's a little weird it happened on my original device and now on my replacement.
Never happened to mine so far that I have noticed. Not that this information helps you any but...
ive bought 2 for me and one for a friend. None have any issues at all so far
I haven't had this problem...
just for the hell of it have you tried restoring it.
DMaverick50 said:
ive bought 2 for me and one for a friend. None have any issues at all so far
Click to expand...
Click to collapse
you bought 2 for yourself and one for your friend? Can I be your friend?
Maybe you're just not pushing the button hard enough, or you need to find a "sweet spot."
I've never had this issue. Is it possible that you have installed an application that could be the issue?
i had this problem too for the first time last night. My notification light was flashing... pressing power button did not wake up.... I even long pressed power buttoin in the hope of getting the shutdown option, but nothing... i did a quick google search to see if there was a way of soft resetting, but couldnt find one, so pulled out the battery.
Its been fine since
No I only bought one of them but had to do an exchange on it because of it not waking up and the screen was getting dust under it. The exchange I got in the mail is still doing the wake up thing.
It's not due to pushing the button wrong I know that much haha. I'm a pretty skilled button presser
Well at least one person knows what I'm talking about. Let me know if it happens to you again
I have 2 nexus ones and one of then does have this issue. I have had it happen 3 to 5 times.
shep211 said:
I have 2 nexus ones and one of then does have this issue. I have had it happen 3 to 5 times.
Click to expand...
Click to collapse
Have you rooted either of them? I'm thinking it's some type of software glitch that might be fixed once new ROMs get cooked up but I've been holding off on rooting to preserve my warranty because of this issue.
Never had that problem.
Just so the forum doesn't just fill up with complaints.
mcarey66 said:
Have you rooted either of them? I'm thinking it's some type of software glitch that might be fixed once new ROMs get cooked up but I've been holding off on rooting to preserve my warranty because of this issue.
Click to expand...
Click to collapse
The one with the issues is rooted. I am using stock rom because I am sending it back soon.
mcarey66 said:
Okay I've been having this issue since I got my Nexus a couple of weeks ago. Several times a day I'll go to take it out of my pocket or pick it up off a table and when I go to hit the unlock button at the top nothing happens, the screen never wakes up. The trackball will still be lighting up as always but nothing on the screen. I have to pull the battery in order to get it to reboot so I can use it.
Due to this issue and getting dust under my screen I called HTC for a replacement. I got my replacement yesterday and got it all set up again. Within the first 2 hours I picked it up off my table and it wouldn't wake up. And this has probably 4 times since I got the phone yesterday.
Is ANYONE have this issue? I think it's a little weird it happened on my original device and now on my replacement.
Click to expand...
Click to collapse
iv been having this prob with the mt3g, tmobile is sending me a new phone im thinking its the htc keyboard apk or the nexus news widget apk, i have never had this problem till i put these two apps on my mt3g
Oh man! I thought I was the only one with this issue! It sometimes a couple of times a day and it's extremely inconvenient! I thought maybe my phone had gotten too hot and it froze or something but I could never figure out why it really happened. Mine is also rooted so maybe that's the issue? I hope someone finds the cause of this problem and even better, a solution, soon. It's pretty annoying, and one of the very few things that I don't like about my new partner.
I must be a lucky sob,beacause my nexus has no problems at all, working vib, no dust under screen, all buttons work, no problems at all (knocks on wood)
I'm having one issue and it can be annoying. Sometimes my screen just doesn't respond and if it does it's miles off. like if I press in the middle, the menu pops up as if the calibration is off by an inch or so. The annoying part is when a call comes in and I can't slide to answer which makes me miss a proper button.
My N1 is not rooted and a reboot normally sorts it out.
Edit: I forgot to mention that this almost always happens after I plug the charger like it is now arrrrgghhhhhhh.
I'm not having any issue with power on button and my N1 is not rooted (yet).
I have to say, I am real close to getting rid of my HD2 and going back to the basic Samsung Comeback in my drawer. I had the AT&T Tilt a few years ago and loved it but just couldn't afford the bells and whistles package that you needed to fully enjoy it. I've since switched to Tmobile and now am able to afford the full unlimited everything package to enjoy this new HTC HD2.
However, over the last few weeks, this phone has gotten increasingly worse. I installed the Cookies Home Tab only to uninstall it a few days later cause it really slowed the phone down. I also installed BSB Tweaks which also did nothing but slow the phone down as well.
So for the last three weeks or so, the phone has been ok speed wise. Upon turning the phone on, it takes almost four minutes for me to be able to open the phone and make a call. I can open the phone, select a contact and hit send, but it won't actuallyt dial for about 3-4 minutes. Very Very annoying. Now as of ten minutes ago, when I wake up the device and slide the unlock, it goes to the start menu...well sort of.. This is kinda hard to explain so I'll do my best....
Instead of the phone going to the normal HOME screen, it says START in the upper left corner and has an X in the upper right corner, however, it still displays the lock screen wallpaper and the slider to unlock is stuck either left or right (whichever way I slide it.) If I tap the X in the upper right, it brings me to the HOME screen. Now if I push the windows key or tap START, it does the same thing as when I try to unlock it only I have an unresponse HOME screen displayed. If I tap the X in the upper right, it closes the START menu that it thinks it has opened and I can use the HOME screen again. Basically now I can't use my programs!!! WTF. The only programs I have installed other than what came with it are CHT editor and Visual GPS. Sorry for the long post but I'm really frustrated here and hope someone can help. I tried SOFT reset a few times and I don't want to do hard reset because I can't back anything up right now being unable to access any programs at all. Thanks in advance.
Joe
Did a soft reset one more time. It seems to be now, that the area where the battery indicator, signal strenght and volume adjustment are, are now unresposive. Everything else works fine except that one tiny little spot of the screen. I can now access programs again. If I use Opera and rotate the screen, that top portion, which is now the side, works fine. So it has to be something related to the notification bar. Any ideas????
Joe
Backup what you want to keep and do a hard reset. I've had my HD2 since the first week of April and have been using Co0kies Home Tab since 1.7 came out without the problems you have. Start fresh and see if you have the same problems.
Try to disable Sense to see if you can access your apps so you can back up what you need.
hard reset time.
install a custom rom man, my hd2 was exactly like that and that fixed it up good!
edsonbarron5 said:
install a custom rom man, my hd2 was exactly like that and that fixed it up good!
Click to expand...
Click to collapse
Have a browse over at the custom ROM forum, look up how to install HSPL onto the device, pick a ROM from the many threads and flash a new one. They are far far faster, they have no unnecessary programs on them and they go like a rocket.
If you get stuck come back here and I or someone else will endevour to help you out.
I would post some links to the downloads but I am on the HD2 on an EDGE connection at the moment.
Let us know how you get on.
If you are going to flash a custom ROM, you might want to go to the T-Mobile USA HTC HD2 section of the forum as you probably have a T-Mobile USA HD2. All the ROMs in that section should be compatible with your device while some in this section will brick your phone.
you dont need a costum rom to have a smooth hd2...
i've got the stock 1.48 rom..and i'm pretty happy with it..
i think a hardreset will redefine your htc-experience
and yeah: i'm running cht since 1.6 and had never such problems...
DN41
Thanks for the everyones input. I don't get online to much because I work two jobs so I just checked this thread today. The screen completely went out on me 20 minutes ago. The touch doesn't work at all. I tried soft resetting it and leaving the battery out for a while to no avail. I am going to the shore tonight and plan on checking out the ROMS when I get there tonight. Im willing to lose whatevers on the phone at this point just to get it running properly again. I'll post back with my results or if I have any questions. Thanks again to all who responded.
Joe
Ok so I got impatient and didn;t want to drive to the shore without my phone just incase there was a problem. I did a hard reset and my screen is still unresponsive. Im guessing the phone is shot???? What the heck could have caused this. The last few days when it became unresponsive I just removed and reinstalled the battery and it would work for a few hours. I figured it was software related but I guess it must be hardware related. Any ideas????
Joe
try it for a few hours WITHOUT the sd card plugged in...see how that fairs and lets us know.
I left the battery out of it all day (about 17 hours) and when I put the battery back in and turned it on I still got no response fromn the touch screen. All the buttons work though. I'm gonna take the SD card out and leave it on overnight tonight and try it in the morning. Im really upset that this phone has started to slowly fall apart on me.
Joe
beavisboots said:
I left the battery out of it all day (about 17 hours) and when I put the battery back in and turned it on I still got no response fromn the touch screen. All the buttons work though. I'm gonna take the SD card out and leave it on overnight tonight and try it in the morning. Im really upset that this phone has started to slowly fall apart on me.
Joe
Click to expand...
Click to collapse
What the other poster meant was to try and use your phone without the sd card in it.
If the sd card is failing then it will cause problems on the phone.
Left the SD card out of the phone with it on for over 24 hours. Still no response from the touch screen. All the buttons still work. My only guess at this point is that the Digitizer must have failed. Anyone know where I can get a OEM digitizer for a good price? It looks like ebay is around 60-70 bucks.
Joe
Hi,
Got my focus 2 days ago. Love it. Today apps dont load. I get a spash screen then dumped back to the home screen or black screen. Take a picture and it doesnt save and camera then shows black. Go to a contact under people... click Text Message So and So and nothing happens. All this worked 12 hours ago. Will not connect to Zune software anymore.
I have no SD card, running straight as the phone came out the box. I have since tried to format the device to which when it comes back everything is there as it was before, still not working. Items I deleted before are back.
Did you buy it from a carrier store or from ebay or something like that?
No. Worked fine for a day then broke. I took it back. Samsungs don't seem to be of a good quality despite the great screens.
Hi.
ive had my omnia 7 (on orange) for a year now. ive never been totally happy with it but it has done and i dont actually thing that its miles behind other smart phones.
i never updated the phone for roughly 6-8 months, then when the mango update came out i decided that it would be best to update to that. all has been well since then untill a few days ago.
I went to go onto my messages. every time i clicked on my messages it returned me to the main screen. i tried several times every time the same thing happened. so i switched off my phone and turned it back on and both the messages app and my contact app had dissapeared off both the main screen and the apps screen. after a few minutes my contacts came back and had full functionality. but my message app didnt. then after a while i went to go onto my settings and could not get onto them it kept returning me to the main screen again.
i thought it would be a good idea to update it so i connected it to my computer and it updated but still didnt bring my messages back.
every time i turn off my phone the contacts app dissapears.
i can still recieve messages and if i go through contacts i can view and send messages. but if i dont know who sends me a message then i have to look through every contact. and if i dont have the person in my contacts i cannot find the message unless that send me another one and i manage to catch the notification on the top of the screen.
i have taken the phone to my local orange shop and they told me to look on the forums (great help they are i know).
so i come here looking for some help and hoping taht one of you great people can help me
thanks
Shields Lad
i read somewhere that this is a bug and if you receive a certain sms then this happens. the only way to fix it was to reset your phone via the settings/about/reset. this will erase everything from the phone
Thanks for the quick reply. do you have any idea how i would do that on the computer? i cant access the setting on my phone.
You can format the phone trough the bootloader. To do it follow these steps:
1. Ensure your phone is charged at least 50% of it's full capacity as a power cut during a format operation could lead to unknown results.
2. Disconnect your phone from any power supply (usb to pc/charger)
3. Shutdown the phone by holding the power button till you see the "goodbye" message (otherwise you will force the shutdown)
4. Hold the volume down and camera keys and while holding them press the power button till you see a black screen with a yellow exclamation signal in the middle followed by a text asking you to format the device, release all buttons and now press the start button two times. Wait till you see the message "format done!" and your phone will restart automatically.
After these steps you should have your device restored to a working state
Shields lad said:
Hi.
ive had my omnia 7 (on orange) for a year now. ive never been totally happy with it but it has done and i dont actually thing that its miles behind other smart phones.
i never updated the phone for roughly 6-8 months, then when the mango update came out i decided that it would be best to update to that. all has been well since then untill a few days ago.
I went to go onto my messages. every time i clicked on my messages it returned me to the main screen. i tried several times every time the same thing happened. so i switched off my phone and turned it back on and both the messages app and my contact app had dissapeared off both the main screen and the apps screen. after a few minutes my contacts came back and had full functionality. but my message app didnt. then after a while i went to go onto my settings and could not get onto them it kept returning me to the main screen again.
i thought it would be a good idea to update it so i connected it to my computer and it updated but still didnt bring my messages back.
every time i turn off my phone the contacts app dissapears.
i can still recieve messages and if i go through contacts i can view and send messages. but if i dont know who sends me a message then i have to look through every contact. and if i dont have the person in my contacts i cannot find the message unless that send me another one and i manage to catch the notification on the top of the screen.
i have taken the phone to my local orange shop and they told me to look on the forums (great help they are i know).
so i come here looking for some help and hoping taht one of you great people can help me
thanks
Shields Lad
Click to expand...
Click to collapse
This is definitely that FB message bug. My friend got bricked due to it recently. It's probably a matter of time I'll pick it up too. MS should fix it soon, reflashing isn't few minutes job, so this is a problem. Not to mention possible losing of some important info. Well, we can only hope it will be fixed soon.
For the past few weeks I noticed I couldn't respond to posts unless I removed the keyboard and brought the button to the bottom of the screen.
Then I realised that area of the screen just did not respond to anything, like in contacts I couldn't select letters in that area.
I enabled screen touches and they were showing up but there was no response from the OS.
I did a search and one fix was to clear the cache in recovery, which worked for a few hours maybe.
The next step is factory reset which I'll do if it's a permanent fix, but I'd rather not otherwise if I really just need a new phone.
No root so any backup will not be a full one so I'd rather just start again on a new phone if that's what it takes.
Has anyone had this?
Mine is the international version.
Well, today I mentioned this to work mate as it's been rather annoying so I prepared a screen to show them the issue at the store and now it's been working ever since.
Up until at least yesterday it was still happening. Very confusing as I was going to bite the bullet and backup what I could and try a new phone as it doesn't seem like a widespread problem.
Part of Touch Screen not working
I have the same issue with my S7 Edge too. It's really annoying especially when you are typing a message and can't send it because that particular area of the screen is not responding to touch. Now I have to type in a message and close the keyboard just to bring the send button down and tap on it. The issue gets solved when i restart the device but the problem continues after a few hours of normal use. Does anyone have a solution to this , Please?
Ok, my phone did reboot last night so it will probably come back.
You have exactly the same symptoms as me.
My girlfriend has the AT&T version of this phone and she has had the same exact problem the past few weeks. Like someone above said, it's right where the send button is in the SMS app.
I wonder what this issue could be?
Sent from my SM-G935F using XDA-Developers mobile app
Well, you can blow me over with a feather as mine has been fine now for about three days, since I was about to show them in the store and ask for a new one.