[Q] Please Help..I am at my wits end.. - HD2 Android Q&A, Help & Troubleshooting and Genera

I have an HD2(of course)...i have tried many many roms but am stuck with the same issue..I have random freezing issues..i have tried different radios, different classes of sd cards..tried adjusting the vm heap. but to no avail..i am currently using frankenstine rom it seems to be the smoothest but i still have freezing issues..when this occurs i can only pull the battery to reset it and sometimes when i do this i must pull battery 3-5 times to get it past the magloader screen.
i have asked this question in many of the rom threads that i have used but have never gotten a clear and definite fix..can someone enlighten me on how to cure this issue it is really becoming quite frustrating.. thanks in advance to anyone..

When do you have these freezing issues?
When you're watching a web video? Playing a game and listening to music at the same time?
If so, it's cuz you've run out of ram, so your phone will lagg to death. So get a task manager to close those apps.
If not Iunno what your problem is.
Note: Try not to pull out your battery, instead use the soft reset button. If you keep pulling out your battery, you'll mess up the pins.

b14ckd34th said:
I have an HD2(of course)...i have tried many many roms but am stuck with the same issue..I have random freezing issues..i have tried different radios, different classes of sd cards..tried adjusting the vm heap. but to no avail..i am currently using frankenstine rom it seems to be the smoothest but i still have freezing issues..when this occurs i can only pull the battery to reset it and sometimes when i do this i must pull battery 3-5 times to get it past the magloader screen.
i have asked this question in many of the rom threads that i have used but have never gotten a clear and definite fix..can someone enlighten me on how to cure this issue it is really becoming quite frustrating.. thanks in advance to anyone..
Click to expand...
Click to collapse
Have you tried a task29 prior to flashing?

Kailkti said:
When do you have these freezing issues?
When you're watching a web video? Playing a game and listening to music at the same time?
If so, it's cuz you've run out of ram, so your phone will lagg to death. So get a task manager to close those apps.
If not Iunno what your problem is.
Note: Try not to pull out your battery, instead use the soft reset button. If you keep pulling out your battery, you'll mess up the pins.
Click to expand...
Click to collapse
it doesnt seem to be specific on when it freezes..but usually when only using 1 program at a time..i do use task manager.i recently installed words with friends and almost every time i try to open it, it will freeze.

h.nocturna said:
Have you tried a task29 prior to flashing?
Click to expand...
Click to collapse
yes the last time i flashed i used task29..someone once told me it was my radio..which ive tried to downgrade to an earlier version but that didnt help either..

I think it's ram. Reason being, if it is from opening an app, it may be the app is using too much memory for it to handle, eg. mega jump is one
Never tried words before though, but it doesn't sound like something that uses a lot of memory but Iunno.
Do you use desire hd or z builds? Those leave very little ram left.

Kailkti said:
I think it's ram. Reason being, if it is from opening an app, it may be the app is using too much memory for it to handle, eg. mega jump is one
Never tried words before though, but it doesn't sound like something that uses a lot of memory but Iunno.
Do you use desire hd or z builds? Those leave very little ram left.
Click to expand...
Click to collapse
my current rom is a desire build..what build would leave more ram?
i am going to try yet again to reflash this phone and task29 it..

Any non sense build will give you 210+ ram free.

what radio are you using? had some freeze moments when i first started fiddling with android. upgraded my radio to 2.15 and never had a freeze ever since.

Robson said:
what radio are you using? had some freeze moments when i first started fiddling with android. upgraded my radio to 2.15 and never had a freeze ever since.
Click to expand...
Click to collapse
yea i got this radio also...

ok i rewiped, reflashed, task29'd it last night and thought everything was a-ok until a few minutes ago when yet again it froze. i cant wait till tmobile comes out with an htc phone with the same screen size as the hd2 but native android cuz ill be all over it..this crap gets old quick..i cant believe i am the only one with this unfixable issue.

did you also fully refresh you sd card? not much point task29'ing, reinstalling android and starting over if your sd card is still full of cache/droid system folders/EXT/Dalvik and what not.
that being said, if you have had the phone since way back last year, a good proportion of the early ones had freezing problems, regardless of rom.radio, and a quick warranty swap was usually the answer.

samsamuel said:
did you also fully refresh you sd card? not much point task29'ing, reinstalling android and starting over if your sd card is still full of cache/droid system folders/EXT/Dalvik and what not.
that being said, if you have had the phone since way back last year, a good proportion of the early ones had freezing problems, regardless of rom.radio, and a quick warranty swap was usually the answer.
Click to expand...
Click to collapse
i did use the recommended panasonic formatter..and also the cmw format,dalvik and cache wipe...
your other comment kinda makes sense..i have had this since i think February of last year.

so after speaking with tmobile, and actually reflashing windows 6.5 and having it freeze on me twice and today it got stuck in a reboot loop, I am getting a new HD2..i sure hope this one does not freeze as much as my current model..if tmobile would come out with an android phone with this big of a screen i would switch.

Related

HTC TD2 freeze problem since WM6.5 upgrade

Since upgrading my TD2 to the official WM6.5 ROM issued by HTC I have had problems with the handset freezing; the only remedy has been to remove the battery and switch back on. At first I thought it was a hardware fault but a friend's phone has also started doing the same since he upgraded. This never happened previously and only happens every ten days or so.
Has anyone else experienced similar problems?
I'm having the same problems mate. My TD2 on 6.5 freezes spoaradically - I'd say at least twice a week, and the only solution is to remove the battery.
I've been trying to link the freeze with a particular program or app but the phone has frozen at varying times and in many cases whilst no apps are running!
I'm waiting for upgrade on my contract as I've had it with this TD2 and especially WinMo. I mean, how can WinMo store all saved words in SMS on RAM only for it to be wiped after every restart/soft reset?! Why? Argh!
I'm going for the Hero next, and see how nice Android plays!
Good luck with your query...
Mo
miker1892 said:
Since upgrading my TD2 to the official WM6.5 ROM issued by HTC I have had problems with the handset freezing; the only remedy has been to remove the battery and switch back on. At first I thought it was a hardware fault but a friend's phone has also started doing the same since he upgraded. This never happened previously and only happens every ten days or so.
Has anyone else experienced similar problems?
Click to expand...
Click to collapse
Does it do this without the mem card installed?
Exactly the same is happening here and the same on my friend's TD2. We have never tried WM 6.1, the first step after purchasing the phone was to upgrade to stock WM 6.5 ROM.
I tried to disable the weather animation on home screen but this doesn't help. My friend has disabled HTC sense and his phone has not frozen after one week. We will have to wait another week or two to proof that this could be the solution.
I hope that Touch Flo is not the cause of this malfunction because WM6.5 UI is very ugly.
I don’t know if the mem card could cause this issue but using the phone without mem card is simply not an option for me. The phone memory is too limited.
My friend also raises this issue on HTC support but so far HTC is ignoring the problem. The only bright word from HTC support was that they will investigate this issue (after many words on how to flash, reflash and hard reset ...).
I really hope that the solution for this very inconvenience will be find out soon.
My TD2 also freezes often compared to Win 6.1 where it almost never froze. I also hope that HTC will make some kind of service pack for Win 6.5 as it doesn't work that well at the moment.
pa49 said:
Does it do this without the mem card installed?
Click to expand...
Click to collapse
Not tried it without the memory card, but I need the card for storage. Never froze prior to 6.5 upgrade.
miker1892 said:
Not tried it without the memory card, but I need the card for storage. Never froze prior to 6.5 upgrade.
Click to expand...
Click to collapse
I'm not suggesting that anyone uses the device without a mem card! You are missing my point.
Phones that freeze do so for a reason and it's necessary to eliminate possible causes.
Some two years ago I did extensive testing on this subject when the same issues arose around another make and model of phone.
One thing I found is that it is possible to induce instability of handsets when mem cards are used (abused?) in certain ways.
My TD2 used to freeze when I first got it and it has also done so with a number of cooked ROMs. With my current ROM it never freezes and there are no instability issues.
I strongly suspect poor coding of apps and lack of thorough beta testing. Isn't it strange how some apps have been around for years and you can rely on their worth?
Installing to mem card causes issues as well as cards that have installed apps being reused after cooked ROM flashing and previous settings and fat tables being left on the card.
Also when power is low mem cards draw large currents that the battery may not be able to give. They are very power hungry. I took this up with Sandisk Tech Dept and they politely told me that the info on current draw under stress (usage) was not for public access!
So my answer is keep your ROM light (no manila or after market 'front end'), minimise card usage by installing all you can to phone mem, reformat afresh with every ROM flash and keep your battery as highly charged as possible at all times.
Some say 'yes but I do all those things and I never get freezes'. That's fine but no help to those that do.
There really is only one way to find out and that is to take a little time and try it for yourself.
Large address book combined with bad 3rd party program
On my Tilt2 I found that applications like Fring could freeze the phone. After a few tries, I decided not intall that anymore (and Fring might have fixed it by now, but I can't afford to try, because uninstalling required a hard reset).
The phone originally came with HTC TouchFLO, but I switched that off, since it just made everything more difficult to reach. And sometimes the fhone became unresponsive, slow or totally frooze. After I disabled it by using the Windows Today (6.5 or classic) after which I only had about 2 freezes in 1.5 year.
Now I finally upgraded to the latest official ROM for the phone, which has HTC Sense on it. After everybody saying how great Sense was, I gave it a try. It worked reasonably, until I started playing with the Favorites in the Peoples tab. After each new addition (I tried 3) I had to restart the phone, and after restart it still hung up.
I happen to have a quite large address book that I synchronize with ActiveSync. I think I'm starting to see a pattern, where several applications - Fring, Sense, etc - just cannot handle large address books.
By the way, to disable Sense, first switch to the Windows Default (= WinMo 6.5) Today screen, and do a soft reset to get rid of Sense background processes. If you want to use the WinMo classic Today screen, then you can do that after the reset. Directly trying to move from Sense to WinMo classic resulted in another freeze. After disabling Sense, I haven't experienced a freeze, (yet !!!).
^^Try a custom rom,Sense works fine on those as the ROM is highly modified with few errors now.

HD2 Overheating and rebooting

I would just like to know if you experts here at XDA know a solution to this. I am using the UnOff 3.0 ROM, I seriously have next to almost no apps installed, but I do have the last version of Android that Darkstone created (3.2 I believe), HSPL 3.0 and I have installed Hastarin to overclock my phone. My phone just keeps overheating and rebooting, I can't use my phone to use apps or watching videos.
I am willing to delete every file on my SD card and phone memory to fix this problem, but this is obviously my last option.
Please help me XDA, and I am very sorry if this similar situation has been solved here before, if so, please link me.
help me please
This is a known problem with the HD2 and I was suffering this during summer time when using it as navi in my car
When batt-temp rises over some 46 °C and in cahrging cradle lights start to blink orange-green and not charging any more, when temp rises further HD 2 freezes and/or reboots.
Gets worse when android runs
No solution to this yet.
It started on my HD2 (ex) last month. Came from nowhere, did not install anything or made any changes, no drops or whatsoever (in otterbox by the way) Shipped it back and got a new one (I assume refurbished)
I would recommend the same, I tried, flashing rom, clean install, (no install at all) even if you go back to factory settings, it reboots watching transformers.
Now i run wmo + android (darkstone ram edition- crazy fast) at the moment android draws 300 ma even with that no reboots at all.
CGCR said:
I would just like to know if you experts here at XDA know a solution to this. I am using the UnOff 3.0 ROM, I seriously have next to almost no apps installed, but I do have the last version of Android that Darkstone created (3.2 I believe), HSPL 3.0 and I have installed Hastarin to overclock my phone. My phone just keeps overheating and rebooting, I can't use my phone to use apps or watching videos.
I am willing to delete every file on my SD card and phone memory to fix this problem, but this is obviously my last option.
Please help me XDA, and I am very sorry if this similar situation has been solved here before, if so, please link me.
Click to expand...
Click to collapse
i have highlighted what i think might be the problem in your quote above.
when overclocked, the device will generally shutdown/reboot when the CPU is mildly stressed if the CPU can't handle the voltage/frequency combination. running your CPU overclocked to the edge of stability CAN damage your hardware. usually, removing the overclocking makes the system stable again, unless some sub system has been damaged, perhaps due to prior overclocking.
see if any of the above might have happened with you. sounds plausible...
You do know what "overclocking" means, right OP?
same problem with my mates phone it was overheating and rebooting by itself.it was a hardware problem,because its under guarantee for 12 months he send it to tmobile in uk.and they send it to htc,they changed the hardware.the only reason i know they changed the hardware because his phone was unlocked and had a different i.m.e.i number.when the phone came back it was locked also.only hardware problems has 12 months guarantee.if your phone is less then a year try this,they fix it for nothing.its htc guaranteed.
make sure you flash back the original rom and get the hspl out.if they find out they wont fix it,and charge you money to send the phone back to you.
shame this is happened,i hope you sort it out a.s.a.p

Phone keeps freezing...please help

Hi,
I have been using my HD2 with android for a long time without too much trouble. Not long ago, while still using SD builds I would find that my phone would often freeze, this would happen almost always while surfing the web or playing games or while putting the phone under heavy load. Using nand builds the issue has gotten even worse. Every single build I have tried is almost certain to freeze during the initial setup, even if I leave it alone and give it a long time to setup and stabilize. I have been using a stock gingerbread NAND build for a week or so and it just won't be stable. It freezes during games or surfing the web mostly (though upon first installing the build, almost anything might trigger a freeze, including scrolling through a menu). I have tried task 29, and many builds but they are all giving me this issue. Even the last WINMO rom I tried did the same. I am completely baffled by this and have no idea what could be wrong. Does any one have any advise?
Thanks
Pray that you're still under warranty???
If it does it in winmo, try flashing your original stock (From HTC) ROM. This will remove HSPL and any & all customisations. Make sure the phone is in it's 'from factory' state. If it STILL has freezing issues, you need to get it repaired. If not. Start installing ROMs again from scratch.
Hope This Helps.
Thanks for the response. Yeah, I have done everything except resort to the stock ROM.
I have noticed some interesting things about the crashing behavior. If the phone has been left alone for a while, it will be able to browse the web/ play games or do intensive tasks without crashing for a decent amount of time, however once it crashes , it will very likely crash right away after I reboot. I only notice the phone (battery) is quite warm around the time it starts the crashing. I hope my hardware is screwed up, would hate to give up this phone . I bought my phone on ebay, so I don't think I have warranty either. ugh
wtf, there is seriously no one else who has heard of this?
Bump.
Are you Overclocking it? Try Underclocking it to see if it is more stable. Maybe your hardware is failing. User currentWidget to see your current usage.
Maybe you're using too much ram. o.o
The phone will get really laggy if you use up all the ram, so clear it up with a task killer.
No overclock, running at 998 (stock) and smartass governor. Tried interactive governor and still does it.
Its just strange that it crashes left and right from doing anything when I first install a build and after a few reboots it stabilizes enough to be rock solid for all tasks except playing something like angry birds or surfing the web. I tried running quadrant 10 times in a row to stress the phone and it did fine.
Could the phone be overheating? I notice its almost always warm or hot when it crashes.
poweroutlet said:
Thanks for the response. Yeah, I have done everything except resort to the stock ROM.
I have noticed some interesting things about the crashing behavior. If the phone has been left alone for a while, it will be able to browse the web/ play games or do intensive tasks without crashing for a decent amount of time, however once it crashes , it will very likely crash right away after I reboot. I only notice the phone (battery) is quite warm around the time it starts the crashing. I hope my hardware is screwed up, would hate to give up this phone . I bought my phone on ebay, so I don't think I have warranty either. ugh
Click to expand...
Click to collapse
Actually this is exactly what you should do. Flash with a Stock ROM then Take29 then start over. Remember the Stock ROM has more than just the system ROM, it overwrite your RADIO and other stuff also that are not touched by custom ROM. so if you have some corruption at radio ROM the stock ROM should fix it.
- When I mean Underclocking: set MAX Frequency to 800 Mhz and see if it is more stable. just to find the root cause by elimination
nightcraw said:
Actually this is exactly what you should do. Flash with a Stock ROM then Take29 then start over. Remember the Stock ROM has more than just the system ROM, it overwrite your RADIO and other stuff also that are not touched by custom ROM. so if you have some corruption at radio ROM the stock ROM should fix it.
- When I mean Underclocking: set MAX Frequency to 800 Mhz and see if it is more stable. just to find the root cause by elimination
Click to expand...
Click to collapse
I'll try to cap it at 800 Mhz and see if I can cause a crash. Regardless Its probably best to flash to stock rom.
Here is what I think I'll do:
Flash to stock rom.
Reflash HSPL
Task 29
Flash new radio
Flash MAGLDR
Flash new android rom
So I flashed 2.10.1 stock rom from here:
http://forum.xda-developers.com/showthread.php?t=655653
And it did not remove HSPL...though it reset my radio to 2.08.
So far things are not looking good. On the very first boot the stock winmo rom crashed and rebooted. Should I flash another winmo rom?
EDIT:
I've reflashed HSPL and also flashed the latest winmo stock rom with Radio 2.15 now. Running Android off the SD card, 2 minutes of angry birds is all it took it to freeze it. I'm starting to believe there must be some hardware damage or something, this is making no sense.
Even surfing the web in the stock winmo rom caused a reboot, the phone is getting quite hot too.
Having exact same problem... should i warranty it and send it in?
ArkAngel_X said:
Having exact same problem... should i warranty it and send it in?
Click to expand...
Click to collapse
If you are lucky enough to still have warranty, do it. I don't have that option sadly.
So I have pretty much narrowed down the cause of the problem to overheating. I let the phone cool down to about 25c and then I ran angry birds and surfed the web and it didn't crash and I played for about 15 minutes. When the temp approaches about 37-40c, the chances of a crash become pretty high, once it crashes it will keep crashing left and right until I let it cool back down.
All evidence now points to an overheating problem. Especially because it is only intensive tasks which seem to cause crashes and only the more CPU/GPU intensive tasks can cause the phone to heat up fast.
Anyone else dealt with this issue? I have no other way to prevent this than to stop heavy use of the phone when it gets warm. This is ridiculous, next thing I know, I'll be walking around with a desktop CPU heatsink mounted on my HD2...
First post WOOO
I have been having a similar issue with my HD2 (Telstra). I was running darkstone on the SD card but occasionally my phone would freeze then I would have to restart a few times to get it working (or leave it for a while). I decided to install the android desire stock ROM using NAND. I changed the radio according to the recommended 2.15.50.14.. after I did this I had a lot of problems with frequent freezing even before installing the new ROM (so during the process). I did successfully install the stock ROM but I now have the issue where if I enable internet usage within about 5 minutes my phone will freeze (but only if I am using the phone). However if I use wi-fi or usb tethering I can use the net for anywhere between 5 minutes and 8-9 hours.
I also have the problem of freezing just after boot, but apart from that my phone has never frozen unless I enable internet usage. Furthermore, this issue only became frequent after changing radios. (for the life of me I can't remember what the previous radio was). When I have more stable internet access I'll try flashing a few different radio's...
But right now funnily enough.. I'm jumping between my phone internet and someones open network in my apartment block... both of which are very sporadic...
Hope this helps somewhat (or will at least..)
There are many threads regarding this issue. If you still have the problem after trying different radios and roms, then it is probably the mainboard.
Mine was also overheating and after I tried all possible fixes, I sent it for repair. They changed the mainboard and everything is OK now. No overheating at all.

HD2 Android Freezing Problems

Hey guys, would love to get some help.
Flashed 2.08HSPL to my phone a while back with radio 2.15.50.14
Using Transcend 8GB Class 6 Fat32 format with 32kb buffer.
I've tried multiple Android versions (MDJ, PPDSHIFT, DL Desire) and they all often freeze. Either within a day, or literally after I load the ROM for the first time and doesn't seem to be stable. The longest I've ever had a ROM with no freezing is PPD Shifts 2.3.2 V6 Gingerbread series. Then one day it started freezing.
As in freezing, the screen freezes, I can't turn the phone off at all. I leave it hoping it would un freeze, but nothing works. The only way is to take out the battery.
Is there something wrong with HSPL 3? Should I try to reload it? Or fix the radio?
I've upgraded from a class 2 SD card and I thought it works better, but no avail.
Should i stop going SD but go to NAND? Would that stop freezing?
Or is it my phone?
I'm running Stock Windows 6.15
Please, any help would be great. This phone has so much potential but it just freezes.
It sounds like the quite common overheating problem some hd2s have. Mine gets really hot in the bottom part under heavy usage and freezes afterwards. I think it its covered by the warranty though.
I'm having the same problem. Once it gets warm the phone freezes and when I turn on data connection also. Without a sim card in place phone works just fine hmm..
I got the same issue few times.
I am guessing you are heavy user too!
Mine even got reboot automatically when its overheated -.-!
sniper3 said:
I got the same issue few times.
I am guessing you are heavy user too!
Mine even got reboot automatically when its overheated -.-!
Click to expand...
Click to collapse
Anyone managed to sort this yet?
Its happening to my hd2 all the time.
If I turn data and GPS on....game over...freezes straight away and sometimes loud buzzing
Noise.
Have to pull battery out to reboot.

[Q] Sleep/Charge death issue, think I've tried everything...

Hey guys!
I've got 2 of the T-Mobile HD2 handsets, both 'yellow reset button' revisions. One runs Windows Mobile 6.5 (have yet to find an alternative for texting through Outlook/Exchange), the other running some flavor of Android. This setup has been working just fine for months, but last month I started experiencing random restarts, sleep death, and charge death. In two known instances, this happened during calls.
Now having been educated on How to ask a question properly, I have done my best to attempt all the due diligence I could muster...
--The Android handset is presently running the Nexus ICS 1.5 ROM with the Dormanix ICS kernel. After the first few random restarts, I tried it with the regular kernel (tyung's?) and had the same issue. I then reverted to my mainstays of Typhoon Cyanogen and Hyperdroid, both with stock kernels, both demonstrating the same issue after the first day or two.
--I've tried every radio release from 2.10-2.15, being careful to only install the '50' releases, not the '51's. None of these have alleviated the issue.
--I used setCPU to try overclocking, underclocking, then just set it back to stock and uninstalled setCPU.
--The most recent format attempt, while I didn't task29, I did format /system and /data from within CWM.
--Also with the most recent attempt, I didn't install any backup software or create any backups, except with text messages through GoSMS. I did not restore any backups with Titanium Backup or MyBackup Pro.
--I have not uninstalled any system apps with ROM Toolbox.
--I have tried updating my CWM install version to 5.x.
--I have attempted switching the OSes of the two handsets; both have had the same issue with Android but neither have SoD'd with Windows Mobile.
Just about the only thing I haven't tried was switching the the cLK bootloader instead of MagLDR; my logic for not doing so is that I do keep an archive of all the old versions of the ROMs I've installed so that, in cases like these, I could try some older known-stable-to-me releases, and all the ones I've downloaded were for MAG. Additionally, none of the other threads I read indicated that the seemingly mature MAG platform was found to be the cause of anyone else's issues; all the other threads seemed to relate to either titanium backup restoring something in an extremely wonky manner, or an unstable/incompatible release of the baseband firmware.
The only other thing I could think of that could cause the issue that started roughly around the time that this problem started was my use of LBE Privacy Guard. I'm hesitant to blame LBE for the following reasons:
1.) LBE has been perfectly stable on my Incredible 2.
2.) LBE hasn't been blamed for any of the other SoD issues discussed in these threads.
3.) The Google Play page for LBE indicates no such issues reported in either the dev writeup or the first five pages of reviews.
4.) The SoDs don't seem to coordinate with the times that LBE blocks things.
5.) Uninstalling didn't make the issue go away.
However, given the nature of LBE and the kind of low-level access it gets to the system, I felt it worth mentioning.
Thanks for reading my lengthy plight; any assistance (including thread links if I missed a thread in my searches) would be greatly appreciated. In the meantime, I'm going to give Task29 and installing CLK a try.
Joey
Okay, after reading your question/issue thoroughly, it seems that you have tried almost everything but to no avail.
First thing I noticed was, " I started experiencing random restarts, sleep death, and charge death"
This may indicate bent battery pins, or just a faulty battery.
(Have you tried a different battery? Checked the pins?)
Have you tried going to complete stock and using your phone normally? If yes, did you experience any restarting, sleep death, charge death or any kind of issues? If not, do so.
Have you ever had your device stuck while flashing something? radio ? bootloader ? and you had to remove battery?
Have you ever felt that your device is overheating or lagging a lot ?
Have you ever dropped your device ? Had something spilled on it? ( This may seem a weird question, but ... you never know )
Marvlesz said:
Okay, after reading your question/issue thoroughly, it seems that you have tried almost everything but to no avail.
Click to expand...
Click to collapse
I do my best to walk all the beaten paths before I ask for help. If I'm going to ask everyone else to spend their time helping me out, the least I can do is demonstrate that solving the issue is worth my own time.
First thing I noticed was, " I started experiencing random restarts, sleep death, and charge death"
This may indicate bent battery pins, or just a faulty battery.
(Have you tried a different battery? Checked the pins?)
Click to expand...
Click to collapse
I've got five different batteries I rotate regularly. Two do admittedly need replacing, but the batteries all work perfectly in the WinMo handset. Additionally, I've had instances where I've been playing Robo Defense, and while it won't respond to input until it does its reboot, the game still carries on with the screen fully lit. However, the issue doesn't appear to be related to a capacitive touch screen failure, since a known unresponsive screen has ALWAYS been met with an restart, given enough time, and a battery pull ALWAYS returns it to proper working order.
Have you tried going to complete stock and using your phone normally? If yes, did you experience any restarting, sleep death, charge death or any kind of issues? If not, do so.
Click to expand...
Click to collapse
If you're talking stock as in WinMo 6.5, then 'yes' in the sense that the issue first started on the first HD2 (we'll designate it "Alpha"), which was running Android, while the second HD2 ("Bravo") was runing WM. Since I too wondered if it might be a hardware/bootloader/whatever issue, I task29'd both phones and made Alpha run WM and Bravo run Android. Alpha, which would SoD regularly with Android, has never done so with WM. Bravo, which never had an issue with WM, SoD's with Android. Having both phones at my disposal has enabled me to pretty reasonably conclude that it's something to do with Android and rule out a hardware issue.
Have you ever had your device stuck while flashing something? radio ? bootloader ? and you had to remove battery?
Click to expand...
Click to collapse
The closest I had to that was a radio revision whereby the bootloader never got past the 'loading' prompt, but neither that, nor the MagLDR install, nor any of the radio installations I've tried have required a reflash due to a botched installation attempt.
Have you ever felt that your device is overheating or lagging a lot ?
Click to expand...
Click to collapse
If you're a fan of the SyFy Channel series "Warehouse 13", reading this question felt like being asked, "did you smell anything that you'd describe as smelling like fudge?". That being said, I've occasionally noticed it, but it's never seemed to be correlated to a reboot/SoD. Usually graphics intensive apps or GPS navigation will do it, but that's been mostly consistent ever since I owned an iPhone 2G. If you're going for "the CPU is being pegged" as a cause for the SoD, I'll be a bit more vigilant as I use it to see if a heat issue seems to trigger it, but my immediate reaction is "no".
Have you ever dropped your device ? Had something spilled on it? ( This may seem a weird question, but ... you never know )
Click to expand...
Click to collapse
Not weird, perfectly understandable, and I'm pretty good with keeping my gear unsmashed
Hope it helps!
Joey
voyager529 said:
Additionally, I've had instances where I've been playing Robo Defense, and while it won't respond to input until it does its reboot, the game still carries on with the screen fully lit. However, the issue doesn't appear to be related to a capacitive touch screen failure, since a known unresponsive screen has ALWAYS been met with an restart, given enough time, and a battery pull ALWAYS returns it to proper working order.
Click to expand...
Click to collapse
Have you checked your pins? Swapping batteries make them vulnerable.
Also, I have never ever had a non responsive screen. So this may, JUST MAY, have something to do with a hardware related issue.
voyager529 said:
If you're talking stock as in WinMo 6.5, then 'yes' in the sense that the issue first started on the first HD2 (we'll designate it "Alpha"), which was running Android, while the second HD2 ("Bravo") was runing WM. Since I too wondered if it might be a hardware/bootloader/whatever issue, I task29'd both phones and made Alpha run WM and Bravo run Android. Alpha, which would SoD regularly with Android, has never done so with WM. Bravo, which never had an issue with WM, SoD's with Android. Having both phones at my disposal has enabled me to pretty reasonably conclude that it's something to do with Android and rule out a hardware issue.
Click to expand...
Click to collapse
From the redded part, I can understand that the issue started on Alpha, and soon thereafter it had affected Bravo.
This could mean that it is a thing shared between the two devices, a thing you do/use on both devices.
Maybe an sdcard ? Have you tried booting android from sd? have you tried booting android from NAND without an sdcard?
voyager529 said:
If you're a fan of the SyFy Channel series "Warehouse 13", reading this question felt like being asked, "did you smell anything that you'd describe as smelling like fudge?". That being said, I've occasionally noticed it, but it's never seemed to be correlated to a reboot/SoD. Usually graphics intensive apps or GPS navigation will do it, but that's been mostly consistent ever since I owned an iPhone 2G. If you're going for "the CPU is being pegged" as a cause for the SoD, I'll be a bit more vigilant as I use it to see if a heat issue seems to trigger it, but my immediate reaction is "no".
Click to expand...
Click to collapse
lol, okay then, it's not the device overheating.
Let's narrow it down, your both devices started to have charging/screen issues. With a relatively close time from each other.
Now, there is something bugging me. If Bravo was on WinMo, and you said you have had no issues on WinMo whatsoever, how did you know that the it was is experiencing the same issues?
(If your answer is going to be "Because I put android on it" , then the issue probably originated from the way you flash android.)
You also said that: on Winmo, both devices ran fine and on Android both devices had SoD's .
This may mean, the ROM you are/were using is simply malfunctioning. Have you tried various ROMs or it is just one ROM ?
Sorry for being late, awaiting your reply
Have you checked your pins? Swapping batteries make them vulnerable.
Also, I have never ever had a non responsive screen. So this may, JUST MAY, have something to do with a hardware related issue.
Click to expand...
Click to collapse
Ironically, Bravo (the one presently running Android) was warranty replaced less than a month ago due to an actual, legit unresponsive screen. The fact that the pattern is consistently "screen stops responding/SoD/CoD -> hot reboot -> phone resumes working perfectly", and has been on both phones, leads me to put that particular explanation towards the bottom of the pile. Rather selfishly, the supplemental reason to that is that T-Mo isn't going to honor a warranty replacement for an issue that only happens on an operating system that is an unofficial port, so if it is some bizarre hardware issue, it's gonna be mighty expensive to get the phone swapped.
This could mean that it is a thing shared between the two devices, a thing you do/use on both devices.
Click to expand...
Click to collapse
I have a thought about that that I'll get to in a moment...
Have you tried booting android from sd?
Click to expand...
Click to collapse
No. good catch =)
have you tried booting android from NAND without an sdcard?
Click to expand...
Click to collapse
I always use the NAND methods, but data is a bit hard to store without an SD card. You have inspired me to do a MicroSD shuffle though. I'll give that a try.
Now, there is something bugging me. If Bravo was on WinMo, and you said you have had no issues on WinMo whatsoever, how did you know that the it was is experiencing the same issues?
(If your answer is going to be "Because I put android on it" , then the issue probably originated from the way you flash android.)
Click to expand...
Click to collapse
That is, in fact, the answer lol. Originally, Alpha ran Android and Bravo ran WinMo. This problem started, so I switched them around: Bravo was configured to run Android, and Alpha became the WinMo phone. Alpha, which would SoD with Android, has not done so in the weeks since it became the WinMo running handset. Bravo, now sporting Googleware, exhibited the same issues.
To answer your last question regarding whether it was the ROM, I tried the ICS ROM with stock kernel, Dormanix's kernel, Typhoon CyanogenMod (the most reliable in my experience), and HyperDroid. All of these ROMs did the same thing after the first day or two, but hadn't done so in the past: I used both the latest release and older releases that I've used and am 100% certain have worked for me, on my hardware, without fail. As such, this is starting to ratchet back to being a PEBKAC/ID10T issue, but I was never able to pinpoint anything specifically that would earn me a dunce cap. This morning though, I had a breakthrough...
Yesterday, I decided to ditch MAGLDR and opt for CLK instead. I must admit that I do greatly prefer MagLDR, but I was determined to try as many things as possible to get to the bottom of this. I Task29'd, got CLK in along with CWM Recovery, Flashed the ROM again, and started restoring apps from the Google Play Store. No reboots at this point, but then again, most flashes have worked wonderfully the first day. As an aside, I'm torn: I do like the greatly decreased boot time and increased internal storage availability, but MagLDR was much simpler to work with for frequent flashing chores. Oh well.
The stock lock screen gives me a camera launching option by dragging the unlock icon to the left. Being left handed, on more than one occasion I've ended up getting myself to the camera by accident because the side of my palm triggered the multitouch. As such, I did a little experiment. Using ROM Toolbox, I 'froze' the camera app; I never use it intentionally anyway. After doing so, I was curious as to how the lock screen would react. Behold! I finally found a way to consistently trigger a restart! This got me thinking two things:
1.) As much as I like taking out things like the stock news/weather/twitter apps that I never, EVER use, maybe one of those were being randomly restarted (as Android apps tend to do), and instead of giving up on starting the app, my phone instead decided to divide by zero.
2.) The utility of Advanced Task Killer and its ilk have been hotly debated in Android forums. Personally, I find ATK to be extremely useful and love its functionality. As such, it's among the first things I install. Hence, I wonder if, for some bizarre reason, ATK is either killing the wrong task, or its presence is wreaking havoc.
Thus, I have foregone MagLDR, foregone ATK, and foregone pulling out stuff in ROMs I don't want. Also, I bought the GOTO lockscreen to help me get rid of the camera launching problem. So far, my system uptime is 6 hours, 14 minutes
Joey
voyager529 said:
The stock lock screen gives me a camera launching option by dragging the unlock icon to the left. Being left handed, on more than one occasion I've ended up getting myself to the camera by accident because the side of my palm triggered the multitouch. As such, I did a little experiment. Using ROM Toolbox, I 'froze' the camera app; I never use it intentionally anyway. After doing so, I was curious as to how the lock screen would react. Behold! I finally found a way to consistently trigger a restart! This got me thinking two things:
1.) As much as I like taking out things like the stock news/weather/twitter apps that I never, EVER use, maybe one of those were being randomly restarted (as Android apps tend to do), and instead of giving up on starting the app, my phone instead decided to divide by zero.
2.) The utility of Advanced Task Killer and its ilk have been hotly debated in Android forums. Personally, I find ATK to be extremely useful and love its functionality. As such, it's among the first things I install. Hence, I wonder if, for some bizarre reason, ATK is either killing the wrong task, or its presence is wreaking havoc.
Click to expand...
Click to collapse
lmao !! xD
But that is weird. Why would your phone reboot when the app is frozen ? When you freeze an app, it disappears from the app launcher, but being available on the lockscreen may be the cause.
I don't think it's ATK, since I was on the SD versions of Android, I used to use ATK. And never had a problem. On the other hand, I did notice some random reboots on ICS after freezing some system apps with Titanium Backup.
That said, these reboots shouldn't occur when on typhoon, Hyperdroid or any non-ICS ROM, should they ?
I'm still confused about this "Originally, Alpha ran Android and Bravo ran WinMo. This problem started"
There is no way in hell, two separate devices, would face the same issue without any relation.
And, forgive me but, if the problem only occurred on Alpha, why did you put Android on Bravo while it was working fine? (Again, sorry, but I need an answer for this )
Update: The phone froze twice yesterday, but has been fine since...wait, literally just rebooted as I was typing this after I hit the 'home' key.
I'm thinking that at some point early next week, I'll try task29ing again and put typhoon on there with no task killer and no alternate launcher and see if I get anywhere.
To answer your question, the problem started on Alpha. As a desktop computer tech, when a desktop has issues like this, it tends to be faulty RAM. Since phones don't have user-swappable DIMMs, I wanted to rule out a hardware issue. Alpha has been running WinMo 6.5 flawlessly ever since, which leads me to believe that it is, indeed, a software issue of some kind.
Joey
voyager529 said:
Update: The phone froze twice yesterday, but has been fine since...wait, literally just rebooted as I was typing this after I hit the 'home' key.
I'm thinking that at some point early next week, I'll try task29ing again and put typhoon on there with no task killer and no alternate launcher and see if I get anywhere.
To answer your question, the problem started on Alpha. As a desktop computer tech, when a desktop has issues like this, it tends to be faulty RAM. Since phones don't have user-swappable DIMMs, I wanted to rule out a hardware issue. Alpha has been running WinMo 6.5 flawlessly ever since, which leads me to believe that it is, indeed, a software issue of some kind.
Joey
Click to expand...
Click to collapse
I don't know if it was just me not reading this whole thing properly (which it probably was, given the amount of information you're providing) but you never seemed to have actually answered the questions about bent battery pins. You mentioned that you are often swapping batteries which makes the battery pins vulnerable to being unintentionally bent out of shape, and they may not be making contact with the battery properly. I have no clue as to how this would really help you (maybe the reboots, not the screen issue), but it wouldn't do any harm to check it out
---------- Post added at 02:54 PM ---------- Previous post was at 02:51 PM ----------
Marvlesz said:
And, forgive me but, if the problem only occurred on Alpha, why did you put Android on Bravo while it was working fine? (Again, sorry, but I need an answer for this )
Click to expand...
Click to collapse
Didn't see this earlier, but surely the question is 'why would you leave the HD2 on the world's worst OS?'
I'm disinclined to believe it's the battery pins for the following reasons:
1.) in certain cases, the screen is unresponsive, but the send/end buttons light up, indicating that power is indeed flowing.
2.) in certain cases, I've had the phone do a 'hot restart' (i.e. not going through the bootloader, just showing the boot animation) mid phone call or during other kinds of use. If it was a momentary disconnect, wouldn't it be doing a complete, cold restart?
As for why I'm using Windows Mobile, two reasons:
1.) Android has been giving me issues lately, as this thread clearly illustrates. For all the crap Windows Mobile 6.5 gets, it's been pretty stable, ALWAYS rings, is significantly less demanding on battery life.
2.) Its killer feature for me is that it enables text messaging through Exchange/Outlook 2010, something no other mobile OS presently provides. Additionally, it does all of the core phone functions I use (calls, texting, tethering, web browsing with Opera Mobile, Facebook notifications/caller ID sync, USB mass storage, video/music playback, Swype input, etc.). It might not have 100,000,000,000,000 apps, but the Sencity flavor of EnergyROM is extremely reliable.
Joey
voyager529 said:
If you're going for "the CPU is being pegged" as a cause for the SoD, I'll be a bit more vigilant as I use it to see if a heat issue seems to trigger it, but my immediate reaction is "no".
Click to expand...
Click to collapse
Even if you can't feel it overheating, try putting it in a cool place for some time until you can feel that the aluminium back cover is cold to touch, then do something which would normally cause a hot reboot or any other issue. An open window with a slight breeze is normally good enough to cool the phone down (so long as it isn't too sunny or hot obviously).
I guess you're right about WinMo being the most stable OS (although from what I've heard WP7 is very good as well) but I just couldn't live with it. Even if I started experiencing large issues I would do everything in my power to not use that OS again! Used it the other day on my friend's HD2 which he now keeps purely as an alarm clock and it's ghastly, I found it painful to use again.
voyager529 said:
I'm disinclined to believe it's the battery pins for the following reasons:
Click to expand...
Click to collapse
Will checking the battery pins trigger a bomb ? Why don't you just CHECK THE PINS to eliminate all the doubt. Instead of the assumptions you keep making !
And do what Nigel has said, and report back.
Marvlesz said:
Will checking the battery pins trigger a bomb ? Why don't you just CHECK THE PINS to eliminate all the doubt. Instead of the assumptions you keep making !
And do what Nigel has said, and report back.
Click to expand...
Click to collapse
I apologize for my earlier lack of clarity.
I did check the pins for any obvious bending or lack of pressure, and they all appeared to be correctly shaped and pressured. As a result, I'm hesitant to blame it on the pins' shape and pressure at a micro level because of the reasons below - if the pins are bent in such a manner that it's undetectable by me personally but causing the problems in functionality, I wouldn't expect it to happen mid-call or mid-game.
In the none-too-distant future, I do intend on doing another task29 and going back to MagLDR and trying a previously untried ROM. Also, I have ordered new batteries, in the event that it's the physical batteries themselves.
I'll report back with what happens, and again, than you so much for all of your help.
Joey
voyager529 said:
I apologize for my earlier lack of clarity.
I did check the pins for any obvious bending or lack of pressure, and they all appeared to be correctly shaped and pressured. As a result, I'm hesitant to blame it on the pins' shape and pressure at a micro level because of the reasons below - if the pins are bent in such a manner that it's undetectable by me personally but causing the problems in functionality, I wouldn't expect it to happen mid-call or mid-game.
In the none-too-distant future, I do intend on doing another task29 and going back to MagLDR and trying a previously untried ROM. Also, I have ordered new batteries, in the event that it's the physical batteries themselves.
I'll report back with what happens, and again, than you so much for all of your help.
Joey
Click to expand...
Click to collapse
Ah, OK thanks for clearing that up (I, like Marvlesz, thought you simply were refusing to check the battery pins for some odd reason). Did you try the fridge trick? I've read in many places that it works for some people, maybe it could help you too (although don't leave it in there for too long; I'm no expert but I would assume phones aren't designed for that ) and report back.
Just thought I'd follow up with everyone...
On April 22, I task29'd, MagLDR'd, and installed HyperDroid-CM7-Observant-Opossum -v5.9.0. Since then, my phone has been working properly.
Thus, I am chalking the whole ordeal up to one of three things:
1.) an issue with a backup of some kind.
2.) an issue with the internal memory that I managed to 'partition around' when I installed MagLDR again.
3.) an issue with ICS/kernel compatibility that was unique to my phones for some odd reason.
Regardless, for the past ten days, the only reason I've had to reboot the phone was due to a dead battery. Thank you everyone who watched this thread and helped me with my issue. I am greatly appreciative of your willingness and patience.
Joey

Categories

Resources