Related
.. is really starting to p*ss me off. I'm going to get really sick really quickly of having to re-associate all my contacts with their Facebook profiles every time the Hero decides to spontaneously delete them.
Has anyone found a workaround?
Edit: Hmmm... seems if you close all the background HTC processes like com.htc.socialnetwork.provider and com.htc.album:remote with TasKiller, it'll re-update everything when the processes start back up again.
It's still stupid!
And if you decided not to update your contact picture when you linked them, it will overwrite your specific photo anyway ! that's also very anoying if you don't want the facebook photos !
That's funny I was just logging in to report this problem. It happened to me for the first time today. It really pissed me off that for no reason all my facebook associations got deleted from contacts, rebooting the phone and killing the process didn't bring them back either. I don't even have the process com.htc.album:remote running in task killer. They need to get an improved rom out and fast, i've had this phone less than a week and i'm really starting to miss my iphone.
This happened to me today, but it was because for some reason I had been logged out of FB. Otherwise, I have not experienced this 'deletion' issue...
Strange.
Does anyone know why the phone would just log you off of facebook? Is there any good way to avoid this? I hope logging on to facebook on a computer doesn't kick you off.
I'm glad I saw this thread and that I am not the only one!
It is getting very annoying but I expect it will be fixed eventually, I just hope it doesn't take too long!
This happened to me the first time yesterday. And 2 other people in this thread had it happen yesterday. Maybe it's something at facebooks end. There could be some sort of timeout and were all getting logged out at the same time.
it is very odd.
Sat here at work, there's four of us with hero's now.
one of us gets it, the other three don't.
the two G2 devices don't, and only one of the Orange Hero's gets it.
very strange.
Okay I think that I can guess what is happening here. I have the same problem with my Facebook contacts losing their picture status and albums about every 24 hours (on stock G2). I know that when I leave my browser up overnight on my Facebook page, Facebook will log me out. I presume that it is doing the same thing with this phone and suspect that HTC did not spend long enough testing the ‘people’ application to observe this. I further guess that when the phone is logged out by Facebook it does not try to sign in again, deleting the information previously retrieved when a refresh is unsuccessful. I am not a developer and don’t have any way to back all this up but if I am correct then HTC would need to implement a workaround for this behaviour in order to fix it. Probably the easiest way to do this would be to have the application:
1. Automatically sign in again (signing out if necessary) every 12 hours or so.
2. Retain previously cached data, e.g. pictures, unless explicitly deleted even when Facebook refresh is unavailable.
This doesn’t fix the problem of the now-permanently unlinked Facebook contact (as per Don Vincenzo on http://forum.xda-developers.com/showthread.php?p=4276194#post4276194) but it would be an improvement.
I hard reset earlier which had previously fixed it, but now it only shows that I have one Facebook contact to choose from and no one else can be linked from.
It shows it as if I have only one Facebook friend.
Very strange.
Yep had the same issues.
Ultimately I found the best cure is just to wait for the two hours before it automatically updates everything.
I've only gone through my contact list once and linked all the profiles, however I have appeared to have "lost" the link many times...
So basically don't do anything, just wait.. lol they will return
Never had this issue yet but all my facebook - contact information is also sync'd with the exchange server
I was afraid that after my master reset I would have to reassociate all of my contacts but it seems that the association is stored on google contacts too, so they just all came back again
Its been 2 days now and my associations have not come back, man that's gonna suck if it resets them every couple of days. The facebook integration was one of the main selling points for me for the phone. I sync my contacts with outlook so I don't have any under my gmail name. Is it better to import all my contacts in to gmail so it retains my facebook links? If so is there a way I can sync the contacts that are already on my phone to my gmail account from my phone?
I may or may not have found a solution, or a way of preventing it. I'm using TasKiller to close all my running processes every few hours to preserve battery life etc. I noticed that when I put some of the system processes in the ignore list, (com.htc.socialnetwork.provider for example) the Facebook problem happened again. If I don't have any processes in the ignore list, and make sure to kill them once or twice a day, my contacts stay associated with Facebook.
Last time my contacts associations disappeared, I killed all running processes, took everything out the ignore list and went into the People app, and scrolled along to the facebook updates page. I hit menu, then 'update now'. This restored everything back to the way it was.
The disassociation just happened for me again - all my contacts suddenly needed reconnecting.
This is a different problem to the one I was discussing in the other thread 'It's a wee bit buggy...', where previously available contact data (profile pic, birthday, albums etc) can now not be retrieved by the Hero once a contact is linked. This functionality has not returned since it first occurred for me, and means that, irrespective of the associations holding, only about 75% of those contacts on the device that should be able to sync actually successfully sync. From what I can tell, this could possibly be an issue with Facebook privacy settings, though why it only happened a week after having the device I'm not sure.
With regard to the associations holding after a hard reset, the People app on the device stores the Facebook association data in the 'Notes' field of the contact, which is then synced to Google Contacts. If you wipe and then re-download your contacts from Google, this info comes back with it, and the People app then sees those contacts as linked. Given this, it seems even stranger that the links get broken in the first place, as it suggests that for some reason that the data in that field is not persistent...
Have the association loss occasionally but I find if you ignore it then the association comes back after a little while.
In relation to some (but not all) friends losing associations it is due to the friend changing their Facebook application settings. My girlfriend's photo disappeared a week ago, so I got her to change her fb settings and it came back. Not sure why it happened a week ago cause she changed the setting longer ago than that, but guess it is Facebook, not HTC.
Has anyone reported this to HTC? Its happening far too frequently on my gf's (pink) Hero.
So maybe it's not the same but it's definitely related:
I've now gotten to the point where I can not view my own contact details when I'm logged into facebook. That is, if I am signed in, and I try to view my contact card, I get a crash in process "android.process.acore" (this also happens when trying to update my status). If I edit my details and make sure I'm signed out of facebook, everything is fine except that all details of all linked profiles disappear...
Can anybody else confirm this?
BTW, I noticed that if you sign out using your contact card, and then sign in again (miraculously this does work!) the People app will retry to link friends to your facebook friends, so you can "force" a resync this way...
I keep getting this issue too. What i do is go to contacts, then on to the 'updates' tab, my contact card still shows my pic and me as logged in. I then press menu and update now. This resyncs all my contacts straight away. Annoying i know but at least it recognises them again after a bit.
I'm having a problem with the 'events and updates feature' retrieving updates from facebook.
When I select the 'update now' option in the 'updates and events' section for a contact it never retrieves any facebook information for any of the contacts.
All of my contacts are correctly linked to their facebook accounts but the application never picks up ANY updates.
Any ideas? I'm on O2 btw
your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.
Hi thanks for replying
yes I can see my 'me' contact card in the updates and events and can also see the facebook pictures in the facebook tab so it appears to be logged in fine.
samsamuel said:
your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.
Click to expand...
Click to collapse
I dont use facebook so cant really suggest anything else. I do know from the missus that fbook website has been flakey for her this past week or two, and i'm sure i read they are currently moving datacenters or something, so who knows. Maybe your friends just all stopped updating!
I dont really know how the application itself works, but for me, the updates seem to take a while (as an indication, about 3 or 4 minutes for 500 friends over wifi - dont know how big a difference the number of friends make). I've got to keep touching the screen so that it doesn't go into "sleep" mode otherwise it stops and I have to start again.
If I leave the screen on the "Updates and Events" page while it says "Updating...", the info will not automatically update even once all the data has been downloaded. I have to move across to another page (eg, Favourites, Groups, etc and then scroll back to see the actual updates.
Hope this helps .
btw.. I'm on Dutty's V1.5, if that makes any difference.
I have the same problem
it say ( updating...) when i click update now
but then the (updating ..) dissapears and nothing updated !!!!
but when i click update on a selected contact .. it become update !!!!
it was working fine ..i dont know what happened ?
Facebook updates working only for some contacts
For me it works for some contacts but not for all.
Just got my HD2 2 days ago, so so far only 10 people/contacts are linked to facebook.
- 9 fail to deliver/retrieve updates,
- 1 works
I noticed that the one status update that I received was really new, so I just wonder if there is somewhere a setting on how old the status updates can be, to be seen on the HD2.
I also had on unanswered event request, that one worked well.
One more issue, I can browse the album of almost all facebook contacts, but it's not working for one. does anybody know what could be the reason. Are only alboms which are set to be viewed by anybody browsable by HD2 (not the ones only visible to friends)?
I had the same issue, worked for a few days then would attempt to update, appeared to do so but no new info present.
Ended up having to go to Start/settings/data services/social networks and turn off facebook and then do it again.
After this for some strange reason it now works and has continued to for weeks.
Running DK28 on my Epic 4G, not rooted, haven't made any changes to facebook/twitter or anything on my phone. For some reason the Feeds & Updates widget hasn't updated in a couple days though, I tried to manually make it update and it says network not available (everything else works fine though).
Facebook and Twitter apps are both the latest version and the linked contacts in my contact list are still up to date.
Any ideas guys?
I read that Facebook had an update recently. I was on the Epic's stock version of Facebook; right after the update was offered in the market, I noticed the SNS sync process kept prompting me to log in. The prompt occurred with each sync interval because the sync failed to connect.
The constant prompts and lack of synchronization basically forced me upgrade to this latest update. So far things seem stable, but I'm keeping an eye on my battery consumption. The complaints on this update are lengthy.
Twitter: I dunno. I don't have an account for that service.
As for the actual Samsung widgets, Facebook could have changed something on the back-end that broke the widget for now. Who knows, but this wouldn't explain your Twitter account not displaying feeds.
At first I thought it was due to the recent facebook update, but it started before I downloaded it. I also had a newer version of the app than the stock one with the phone (I think I had 1.5.0, and the update was 1.5.1 - I was using whichever one was the second most recent and first added fb chat).
All other facebook related stuff is working fine apart from facebook contact photos only being shown on the contacts list and not on calls/messages. Twitter works fine too outside of the Samsung widget,
nemt said:
All other facebook related stuff is working fine apart from facebook contact photos only being shown on the contacts list and not on calls/messages. Twitter works fine too outside of the Samsung widget,
Click to expand...
Click to collapse
This happened to me this morning. I had to manually sync all my Google Contacts to their respective FB account. When I let FB do it automatically, it did not carry over to SMS.
Answer:
1. Go to settings > Accounts and sync
2. Delete all the accounts(Well, you don't have to delete twitter or google, but the facebook ones)
3. Reboot your phone. [Edit by nikon120: Used to say "Reset", but that is misleading.]
4. Go back into settings > Accounts and sync.
5. Add the facebook account(Under Integrated, not More).
6. To test if this worked, sync a contact to facebook(Long pressing their name, click "Link account", find the account and link them) Their picture should come up.
Click to expand...
Click to collapse
source
hm
the feeds & updates widget sync'd earlier today, but now it's busted again
EDIT: Also my contacts are just phone contacts, I don't have them on my google contact list (except for one). It's phone + fb, and one or two twitters.
It's up for a day, down for a day - now it's saying "no feeds to display."
Man... sod Samsung.
nemt said:
It's up for a day, down for a day - now it's saying "no feeds to display."
Man... sod Samsung.
Click to expand...
Click to collapse
update soon? /teaser
I've reset my phone twice now. I've installed the new ROM from Adrynalyne 3.30.11.
I was hoping to get the feeds to work after the install.
Here's what's going on:
-I subscribe to Preloaded RSS feeds or User added RSS feeds without incident.
-Shows as "successfully subscribed"
-Result: NO FEEDS COME IN
-I unsubscribe and sometimes I get an error, "Server problem, Try agian" but not all the time.
-I'll try again to unsubscribe and it works.
So I start all over and I select to subscribe, "successfully subscribed" but I get no feeds.
WHAT'S GOING ON??? AM I MISSING SOMETHING?
I do receive notifications of email, twitter, facebook, incoming/missed calls, and text messages. I just don't see any RSS feeds working even though I've subscribed to them.
Any help would be greatly appreciated.
Make sure that you sync stays on as long as you want your rss feeds
Sent from my Rooted Space Time Continuum w/h a 2600mAh battery
lincoln3823 said:
Make sure that you sync stays on as long as you want your rss feeds
Sent from my Rooted Space Time Continuum w/h a 2600mAh battery
Click to expand...
Click to collapse
Sync stays on? Not sure what sync you're talking about.
I'm running "Open Advanced Task Killer". What process do I need to look for to see if I've killed RSS feeds?
I've turned off my Open Advanced Task Killer and I've subscribed to a Preloaded feed as well as a User feed (XDA-developers and Android Central).
Still nothing.
I've got a process called, " RssProvider" running but it maybe from using GoodNews. But until today, I didn't have GoodNews installed.
Thoughts?
Check your Settings>Accounts & Sync>Background data is checked.
Check Settings>Ticker settings>RSS feeds and ensure you have them loaded and check that in Ticker settings all of the other options are turned on in each desired category.
Last, check that your Ticker Sleep Time in Ticker settings isnt set for when you dont want it to be.
Hope that helps!
I believe that this is also handled by the SNS apk that Samsung provided, and on the Fascinate, the SNS services are less than reliable.
Funny story:
Just went into verizon the other day to complain about this. I've reset my phone to stock about 10 times in 3 months to keep my ticker working. When I went in, of course, it was working. Check my phone today just out of curiosity... totally gone again. FML.
I don't know why so many people are having problems with their ticker not working. Mine always has
My ticker displays out of date Facebook notifications when I get a new notification.
Sent from my SCH-I400 using XDA App
Yes I'm grave digging but I stumbled upon this thread after recently suffering from a similar issue.
I have confirmed that Z7.apk, SnsProvider.apk, RssProvider.apk and DrmUA.apk are all needed to receive Preloaded RSS feeds. Browser.apk is also needed to read these RSS feeds. Otherwise, when you click on "Read the full story...", RssProvider will force close.
Since updating to KF3, my personal contact (as in me) in my contacts list no longer seems to be linked to my facebook account. My picture hasn't changed and it doesn't show my status, nor does the facebook icon appear as a linked account.
I also get "service temporarily unavailable" errors when trying to update facebook in social hub.
Oddly enough, my friends' contact pictures seem to be updating properly, as do activities and media. It's just mine. Seems minor, but it's driving me nuts.
I already removed the social hub facebook account and added it back, removed facebook app, cleared data on social hub and contacts, and restarted the phone. It was updating my info fine before the firmware update. Bug?
greyhulk said:
Since updating to KF3, my personal contact (as in me) in my contacts list no longer seems to be linked to my facebook account. My picture hasn't changed and it doesn't show my status, nor does the facebook icon appear as a linked account.
I also get "service temporarily unavailable" errors when trying to update facebook in social hub.
Oddly enough, my friends' contact pictures seem to be updating properly, as do activities and media. It's just mine. Seems minor, but it's driving me nuts.
I already removed the social hub facebook account and added it back, removed facebook app, cleared data on social hub and contacts, and restarted the phone. It was updating my info fine before the firmware update. Bug?
Click to expand...
Click to collapse
A couple of us lost IM when we moved to KF3. With 2.3.4 rumored to be out in two weeks(ish) I'm not going to sweat it for now. It sounds like you found some more broken Social Hub stuff in KF3.
BarryH_GEG said:
A couple of us lost IM when we moved to KF3. With 2.3.4 rumored to be out in two weeks(ish) I'm not going to sweat it for now. It sounds like you found some more broken Social Hub stuff in KF3.
Click to expand...
Click to collapse
ultimately a small sacrifice to make for the better battery life and other improvements, but frustrating none the less.
Same issue here
but not sure about but it started to happen today a few days after the update to the KF3 firmware, I also would like this fixed
greyhulk said:
Since updating to KF3, my personal contact (as in me) in my contacts list no longer seems to be linked to my facebook account. My picture hasn't changed and it doesn't show my status, nor does the facebook icon appear as a linked account.
I also get "service temporarily unavailable" errors when trying to update facebook in social hub.
Oddly enough, my friends' contact pictures seem to be updating properly, as do activities and media. It's just mine. Seems minor, but it's driving me nuts.
I already removed the social hub facebook account and added it back, removed facebook app, cleared data on social hub and contacts, and restarted the phone. It was updating my info fine before the firmware update. Bug?
Click to expand...
Click to collapse
Early in the morning I tried and it did not work, after about six hours it starterd working again, I had the same problem that you do, even I posted that I was having the problem, but after several retries it started working. I have the KF3 firmware, oh and I doubt we will be seeing the official 2.3.4 any time soon, , I dont want to flash this new device just yet, and it looks rather complicated. please let us know if you solve the problem, or it was just a samsung outage...
shooter40sw said:
I doubt we will be seeing the official 2.3.4 any time soon
Click to expand...
Click to collapse
The official update has always come out a couple of weeks after a leak. This time shouldn't be any different.
shooter40sw said:
Early in the morning I tried and it did not work, after about six hours it starterd working again, I had the same problem that you do, even I posted that I was having the problem, but after several retries it started working. I have the KF3 firmware, oh and I doubt we will be seeing the official 2.3.4 any time soon, , I dont want to flash this new device just yet, and it looks rather complicated. please let us know if you solve the problem, or it was just a samsung outage...
Click to expand...
Click to collapse
Mine is working normally today! Social Hub gives me Facebook Updates and my contact picture updated as well. Odd. Temporary outtage?
greyhulk said:
Mine is working normally today! Social Hub gives me Facebook Updates and my contact picture updated as well. Odd. Temporary outtage?
Click to expand...
Click to collapse
Well mine just got the errors again, so I dont understand, everything else is working ok
Im getting the problem again today almost all day, has anybody found something about this issue?