My SGS died in December of the dreaded internal SD card failure. Samsung replaced my phone. Today I brought the phone back to the service center (Luckily I live 10 minutes from there) because the battery wouldn't charge.
I went in and the first thing the receptionist did was say, "Hey, it looks like there is water marks there." I said, "Impossible". She went into the back and had someone look at the phone. She came back and said that there is a bent pin (one of the three battery pins) and it wasn't covered under the warranty.
I said if there is a bent pin it was there when they gave me the new phone back on December 22 (I'm kinda anal with my phone).
She got the manager from the back and we spend the next 10 minutes arguing who's fault it was. As I was about to walk out, he said they do not usually cover this under the warranty, but they will this time only.
When I get the phone back I think I will sell it and get another one.
Ian
Why did they change it from the normal i9000? And how did they smeg up internal SD so bad!
Also bent pins are out of warranty.
Sent from my GTI-9000 Using that XDA app thingy
I don't know you've obviously charged the phone many times since December so the pin wasn't bent when you got it...
haloimplant said:
I don't know you've obviously charged the phone many times since December so the pin wasn't bent when you got it...
Click to expand...
Click to collapse
Think he is talking about battery connector pins rather then USB port.
And battery will still charge with slightly bent pins as long as they are not removed from the board.
Only time they can get damaged is slamming battery in at funny angles.
Sent from my GTI-9000 Using that XDA app thingy
It's the three battery pins inside the case, where the battery connects. I am very careful wioth my phone. I was getting erratic charging for the last month or so, but it wasn't that bad, so I left it.
On Friday noght I plugged it in and it took 6 hours to charge, I heard the ding at 5:15am. I unplugged the phone and it went down to 38% in the next 5 minutes. After that it wouldn't charge at all.
As for the pins being bent, how is it possible to do this. The battery only goes in one way, how do you bend a pin?
Anyway, they called me 2 hours later and I just got back from picking up the phone. In and out in less than 3 hoursall together.
Ian
They replaced the M/B but it still does not charge. I had it plugged in all night with the phone turned off and this morning the green battery was all lit up so I thought yeah, it works. I turned on the phone and the battery is at 7%. Obviously, it had nothing to do with the bent pin, it's a faulty battery.
With a new M/B comes a new ROM, so it's not the ROM that is causing the problem, but I did a factory reset anyway, no help.
By the way, when I got my new phone in Dec after bringing it in for a dead internal SD card, the date on the back was 10.12, now it's 10.08. How can I get an older M/B? Can it be from a returned phone? I know the phone was not replaced because I have a screen protector (the type that goes on with soap and water) that was still in place when I got the phone back.
Anyay, back to Samsung today.
I went in and they gave me a new battery, so far it's working great. Now I just have to unlock it again.
Ian
Related
attention:: long post, read fullyy
My battery really overheats now. I was at a club 2 weeks ago my phone dropped with my battery popping out! there was a tiny bit of water on it, but i put the phone in a bag of rice for 3 days. I then tried to put the battery in, it was dead. I then proceeded to go to 2 Mobile repair people and get them to look inside my phone to see if there was water damage! 1 said there was none, the other said there was some.
I found out later that my phone still turned on with a friends battery so i left my phone on the table for 2 weeks, ordered battery off of ebay. I found out that i could bring my original HTC battery to life. Charged it last night, and now SPARE Parts is telling me its too hot and overheating and it is!!.....Everything on the phone works fine, Everything! except the battery is getting VERY veryyy hottt arounnd 48-49 C. when the normal for me was 38-41 C. any ideas? i really dont want to sell the phone, i know someone would buy it with a battery problem
Battery + water is the worst equation you can have.
Overheating battery can explode (rare, but possible in your case), stop using your phone and get a new one ASAP.
Max) said:
Battery + water is the worst equation you can have.
Overheating battery can explode (rare, but possible in your case), stop using your phone and get a new one ASAP.
Click to expand...
Click to collapse
I have just charged it and left it in rice today. I checked this morning and the battery didnt overheat, the temperature seemed fine. Im going to test it after work today and if it overheats ill give it away or something. But Hopefully it wont.
I know you've been on here for a while but I figured I throw down some basic suggestions if it starts doing it again.
Are you oc'd? What to, and which CPU manager do you use (CM or SetCPU)? Do you have a temp profile set for SetCPU?
Is there a process that's eating up your CPU clock cycles? DRM, Downloads, and 3D Gallery cause the Android Media process to make the CPU max out it's set clock frequency sometimes. So check that if it does it again.
jark99 said:
attention:: long post, read fullyy
My battery really overheats now. I was at a club 2 weeks ago my phone dropped with my battery popping out! there was a tiny bit of water on it, but i put the phone in a bag of rice for 3 days. I then tried to put the battery in, it was dead. I then proceeded to go to 2 Mobile repair people and get them to look inside my phone to see if there was water damage! 1 said there was none, the other said there was some.
I found out later that my phone still turned on with a friends battery so i left my phone on the table for 2 weeks, ordered battery off of ebay. I found out that i could bring my original HTC battery to life. Charged it last night, and now SPARE Parts is telling me its too hot and overheating and it is!!.....Everything on the phone works fine, Everything! except the battery is getting VERY veryyy hottt arounnd 48-49 C. when the normal for me was 38-41 C. any ideas? i really dont want to sell the phone, i know someone would buy it with a battery problem
Click to expand...
Click to collapse
Lets get this straight... your problem is with the ORIGINAL battery, not the replacement one you ordered off efag?
You smashed the new battery, its probably shorted out internally. Wait for the new one to arrive, try it out, and then come back here if it is still doing the same thing.
Order a new OFFICIAL HTC battery. You're making it seem (at least to me) that it is the battery not the phone that is acting up.
Sent from my T-Mobile G2
Just dried out the phone and my htc battery seems to be ok. But i dont think it will last, i might just buy the orginal one from the HTC website. The chinese batteries i got from ebay are crappy and die within the hour.....(voltage issue with my phone maybe??)
Im charging the htc battery right now, ill see how it goes, it drains 1% every 2-3 mins, i believe its a battery fault, Im just gonna order a HTC battery.
I am OC and it does overheat when doing things, but now it seems fine, the temperature reading is fine and same as what i have had back when i originally had it (before damage)
Will be buying new battery, i guess i gotta fork out the $50 for the official one
Edit** just bought the brand new ones for $10 from Ebay. I hope my phone isnt overpowering the batteries.
It wouldn't hurt to take apart your phone and clean off any corrosive material left on the board.
Just follow one of the tutorials for disassembling and use a old toothbrush and rubbing alcohol to do so. Use the alcohol very carefully and apply it to the brush directly and not the board. Good luck!
sino8r said:
It wouldn't hurt to take apart your phone and clean off any corrosive material left on the board.
Just follow one of the tutorials for disassembling and use a old toothbrush and rubbing alcohol to do so. Use the alcohol very carefully and apply it to the brush directly and not the board. Good luck!
Click to expand...
Click to collapse
Could you link me to a video or guide doing that? Im super paranoid when taking apart something i love .
I tried the orginal battery, (temperatures fine, but went down 1% every 2-3 mins)
^^ i tried the 2 chinese batteries (1500mah) i got for $10 from Ebay and they also DIED, (draining 1% every 2-3 minutes.)
What is the cause of this??? I Doubt 3 batteries in a row are faulty?...
Does anyone know how to fix this? what would cause my batteries to be drained 1% every 2-3 minutes? the phone lasts less than 1 hour.
I have tried 3 batteries......any help is appreciated.
your phones has water damage most likely.
my previous phone got water damage from me using it in the shower.
(not literally in the shower bu i had it by the sink cuz i listened to music)
im assuming water vapor got in my phone and messed it up.
afterward i started experiencing what you are. tried different batteries but the phone killed em quickly.
tried the batteries on other phones and they worked fine.
I came to the conclusion that it was the phone that was damaged and not the battery. like with yours everything worked except it died fast.
try the batteries on other phones and if they don't die fast then it might be your phone that's water damaged. I think you can draw the same conclusion if batteries that work on other phones die on yours quickly. must be th same phone of course lol
Thugnificent69 said:
your phones has water damage most likely.
my previous phone got water damage from me using it in the shower.
(not literally in the shower bu i had it by the sink cuz i listened to music)
im assuming water vapor got in my phone and messed it up.
afterward i started experiencing what you are. tried different batteries but the phone killed em quickly.
tried the batteries on other phones and they worked fine.
I came to the conclusion that it was the phone that was damaged and not the battery. like with yours everything worked except it died fast.
try the batteries on other phones and if they don't die fast then it might be your phone that's water damaged. I think you can draw the same conclusion if batteries that work on other phones die on yours quickly. must be th same phone of course lol
Click to expand...
Click to collapse
thanks buddy! finally some good input. I gave it to a repair shop who apparently said they can fix Shortages on the main PCB board. expecting a call tomorrow. I take it you just had to buy a new phone??? what happened to your phone now?
So FutureTel Solutions said they can fix my phone in Ontario.....its water damaged and will cost about $250 or less to replace.
My question is: Is the price worth it? I for one dont like any of the new dual core phones coming out as i am a Hardware keypad guy alot and like the feature of having both of best world. Is it best to fix it? they'll just replace the board and send it back....
The way the story goes:
My girlfriend drops her N4.
The screen breaks and I replace it.
About two weeks pass and she gets the red light of death.
I do some homework, read few threads, watch few videos and try everything I found before I take device apart again.
Try pushing all the buttons I read about, while plugging the charger, while unplugging and standing on one foot and singing "Mary Had a Little Lamb" and other voodoo. No success.
Taking the back cover off and unplugging the battery. Connecting it back, closing the N4, try to power it up but no signs of life.
Suddenly I realize the device is very hot. VERY hot. I start taking it apart again, unplug the battery and let it cool. After that I plug the battery back again leave the back cover of, to check if the powering up process made it so hot. Well, no. After about 15 seconds I begin to feel the heat.
I decide to blame the battery from my own N4. I take my own N4 apart, try to get the battery out, but while doing it I damage the battery and it starts smoking. So now my device is officially dead too. My N4 battery goes to the trash and I think "whatever... I'll try her battery on mine.". I plug it in and the N4 stays cold for few minutes, I close the back door and it powers up flawlessly and now runs for few hours.
Since I she bought the N4 in the US she had no warranty here where we live, so that's the reason I changed the screen myself which voids any chances for RMA even if could figure a way to get it back the the US.
Meanwhile I ordered a new battery for myself.
Do you guys think it the logic board that's dead (If so, should I replace it?)? Maybe other part that just does short circuit? Maybe the battery got f***ed during the screen replacement and it just took time to kill the entire phone with overcharge or something? Any other ideas I didn't lay my mind on?
Thanks in advance for your replies!
dndcb said:
The way the story goes:
My girlfriend drops her N4.
The screen breaks and I replace it.
About two weeks pass and she gets the red light of death.
I do some homework, read few threads, watch few videos and try everything I found before I take device apart again.
Try pushing all the buttons I read about, while plugging the charger, while unplugging and standing on one foot and singing "Mary Had a Little Lamb" and other voodoo. No success.
Taking the back cover off and unplugging the battery. Connecting it back, closing the N4, try to power it up but no signs of life.
Suddenly I realize the device is very hot. VERY hot. I start taking it apart again, unplug the battery and let it cool. After that I plug the battery back again leave the back cover of, to check if the powering up process made it so hot. Well, no. After about 15 seconds I begin to feel the heat.
I decide to blame the battery from my own N4. I take my own N4 apart, try to get the battery out, but while doing it I damage the battery and it starts smoking. So now my device is officially dead too. My N4 battery goes to the trash and I think "whatever... I'll try her battery on mine.". I plug it in and the N4 stays cold for few minutes, I close the back door and it powers up flawlessly and now runs for few hours.
Since I she bought the N4 in the US she had no warranty here where we live, so that's the reason I changed the screen myself which voids any chances for RMA even if could figure a way to get it back the the US.
Meanwhile I ordered a new battery for myself.
Do you guys think it the logic board that's dead (If so, should I replace it?)? Maybe other part that just does short circuit? Maybe the battery got f***ed during the screen replacement and it just took time to kill the entire phone with overcharge or something? Any other ideas I didn't lay my mind on?
Thanks in advance for your replies!
Click to expand...
Click to collapse
so judging from your experiences it is not a dead battery that causes the red light of death problem?
i am wondering because i too have red light of death on my 2nd batch nexus 4 (ordered 11/27/12, delivered december 13 2012) and i too took it apart and removed battery for charging, this did nothing but i have a new nexus 4 coming from rma and i would like to swap the batteries and see if that will help because i would like to wipe the phone im sending back but idk if thats possible
ae1990 said:
so judging from your experiences it is not a dead battery that causes the red light of death problem?
i am wondering because i too have red light of death on my 2nd batch nexus 4 (ordered 11/27/12, delivered december 13 2012) and i too took it apart and removed battery for charging, this did nothing but i have a new nexus 4 coming from rma and i would like to swap the batteries and see if that will help because i would like to wipe the phone im sending back but idk if thats possible
Click to expand...
Click to collapse
I ended up getting a used motherboard from ebay for about 100$ and replacing it. Still works like a charm.
But I can't promise you anything, since it may be any other part that causes a short circuit and burns it. I just took my chance.
For me unfortunately the RMA wasn't an option.
I am having problems with my Nexus 4.
History, replaced screen after phone was knocked out of my hand, probably damaged battery while trying to remove it, but everything worked once it was back together.
Screen broke again, and while working on that, I noticed the battery had swollen so ordered a replacement of eBay.
All back together now, but.
1 Phone does not state "charging" when connected to AC or USB charging, although the battery icon has the lightning bolt in it and the %charge does not drop while messing with the phone.
2 Phone does charge using wireless, but slowly, and status swaps back and forth between charging and not charging and the % will move from e.g. 40% to 35% as it says charging or not charging.
3 USB works for connection to PC.
I charged the new battery overnight, wirelessly. It got to about 90%, so slow charging, but seems to work. Phone is usable, everything seems to work. I connected it to PC and was able to use Nexus Root Toolkit to backup, the reset the phone, no change in charging behavior.
Booting into safe mode made no difference either. So it seems it is not software/firmware/apps that are causing the problem?
I guess next step is to open it up again and remove and remake all connections and check contact posts? Should I order a third battery? Or a new motherboard?
I searched here, but could not find anyone with the same problem.
Any and all help appreciated. Thanks in advance, guys.
Opening and rechecking connections and coating with contact cleaner has made no difference.
Phone typically needs Volume Down and Power button pressed to get it to start, then Power Button to select start option, then seems to run okay.
Battery still not reaching 100% charged, generally 70-80% after a full night off, using wireless (my Nexus 5 charges happily on same charger).
Ordered a cheap battery from China, not really expecting that to be the problem, but no other clues or suggestions for now.
Any update?
My battery is ****e now, lasts 3-4 hours and I need to turn off the phone and charge. It takes 4+ hours to charge when switched on. Charging via the PC you can forget it, it drains the battery if anything!
I'm thinking of buying the battery on eBay and doing my research on how to fix myself.
Phone not switching on and Battery issues
Hi,
I have been facing quick drainage of my Nexus 4 battery since past few months. Recently I had been keeping it on charge almost the whole day, and a full charge would last only 2-3 hours! Further, the charging was taking a lot of time too.
Today, my phone had already switched off due to low battery when I put it on charger. After the white charging icon appeared for a few seconds, the phone wasn't charging at all. I have tried 4 different chargers, but to no avail.
Can someone help me? Is there a guide on how to change the battery?
Any help and urgent help appreciated!
Zany!
Cooldood2012 said:
II guess next step is to open it up again and remove and remake all connections and check contact posts? Should I order a third battery? Or a new motherboard?
I searched here, but could not find anyone with the same problem.
Click to expand...
Click to collapse
It's possible some hardware was damaged when you took apart and put back together your phone. The USB board is a possibility, as is the back cover itself. These parts are pretty inexpensive, if you want to try buying a replacement, but that's just a shot in the dark.
uncle_buckman said:
Any update?
My battery is ****e now, lasts 3-4 hours and I need to turn off the phone and charge. It takes 4+ hours to charge when switched on. Charging via the PC you can forget it, it drains the battery if anything!
I'm thinking of buying the battery on eBay and doing my research on how to fix myself.
Click to expand...
Click to collapse
Buy a new battery. Li-ion batteries are only good for a few hundred cycles or so (~500 cycles is the expected lifetime), and the N4 isn't exactly the best in battery life, so you can reach the point where your battery turns to crap within a year or so (or less).
Go to ifixit.com and look at the teardown. All you need to replace the battery is a T5 TORX driver (for the screws at the bottom), something thin and plastic (like a guitar pick or a plastic knife - they do make professional tools for this) to pry the back cover off, a tiny phillips screwdriver (like for eyeglasses) for the battery screws, and something to pry the old battery off of the adhesive holding it in. Double sided cellophane tape works fine for keeping the new battery in. When prying the cover off, go slowly. A little at a time, don't rush or force things. Or you might flex too much and crack the back glass. Don't forget to take out the SIM tray first.
zanyguy said:
Hi,
I have been facing quick drainage of my Nexus 4 battery since past few months. Recently I had been keeping it on charge almost the whole day, and a full charge would last only 2-3 hours! Further, the charging was taking a lot of time too.
Today, my phone had already switched off due to low battery when I put it on charger. After the white charging icon appeared for a few seconds, the phone wasn't charging at all. I have tried 4 different chargers, but to no avail.
Can someone help me? Is there a guide on how to change the battery?
Click to expand...
Click to collapse
Time for a new battery. See above.
My battery have started to swollen up a bit but not alot (around 1mm or less, but it is noticeable when not in a case, it can wiggle a bit from side to side but not alot at all).
I have already ordered a new battery if it is expanding more, but yet battery life is pretty good in standby but not getting more then 3hours of SOT. but since im mostly using the N4 for email's and texting its not a problem for me to get through a full day.
I'm having the exact same issue but I've never taken the phone apart. In the 20 minutes its been off charger it's dropped 11% screen off in my pocket. It also gets hot and shuts off.
apocolypsecow said:
I'm having the exact same issue but I've never taken the phone apart. In the 20 minutes its been off charger it's dropped 11% screen off in my pocket. It also gets hot and shuts off.
Click to expand...
Click to collapse
That could be software/ROM related. It sounds like somethings keeping your phone going full blast instead of letting it idle.
Yup, trying going back to full stock (should always be first step if possible), and then you can go from there. If it doesn't happen, than it was a software issue, and if it still does than it is definitely a hardware issue. Best of luck.
Sent from my Nexus 4 using XDA Free mobile app
---------- Post added at 04:29 AM ---------- Previous post was at 04:27 AM ----------
With a swollen battery I strongly recommend you stop actively using the device. Swollen batteries can explode and that would not be good at all. I advise you to please not use the device anymore.
EDIT: Spelling
Sent from my Nexus 4 using XDA Free mobile app
Third battery (original, suspect replacement, now China sourced replacement) has been working well, phone back together and preforming as new for the last few months
Hi guys
so i smashed my phone the over day the screen cracked. I took it to the phone shop in town for a replacement screen, he fixed that the phone was working fine. later that night i went to charge the phone and it said battery temperature was to low. i took the phone back he said it was because the motherboard was bent and when i look the top part of the phone is bent by about 0.2cm barely noticeable. he said he changed the charge port and it didnt fix it. Do i buy a replacement one and try it myself i did this before to fix charging issues. Or is their another fix. i went into samsung shop and they said to do it they would have to replace my allready fixed screen and stuff to make it legitimate samsung stuff before touching which is just not worth it. i spent 120 pound to get the screen fixed and only way to charge phone is by using a external battery charger to charge battery out of phone.
Bump has anyone had this before.
Well I think there is nothing more you can do. The problem in these cases is that the motherboard, when bent, it cannot be repaired anymore.
I worked for a few years as a service technician in a few Repair Centers and we usually didn't offer any kind of warranty when the phone has suffered extensive physical damage.
In many cases we simply refused to even service the phone because in the time it took to just find the cause of the problem, we could have repaired another phone that had better chances of success.
okey
I smashed my Moto X Style screen. I tried to replace it manually, and when I turned it on it wouldn't charge beyond about 3-4%. When I unplugged, it would die instantly. I figured I may have shorted the battery in the process of replacing the screen.
I have now replaced the battery, and I'm still getting the same issue. I've tried a factory reset, different chargers, cleaning the motherboard contacts, replugging the battery several times... It will still not charge beyond about 32%. I can't post a screenshot of Ampere because I've 3 posts, so I'll type it out instead I guess:
Status: Discharging
Plugged: AC Charger
Level: 28%
Health: Cold
Technology: Li-Ion
Temperature: -22.5C
Voltage: 3.762 V
XT1572
7.0
NPHS25.200-15-8
I don't know why it's saying it's cold. It'll display totally different levels all the time. I've been trying to drain it to 0% to recalibrate it. It got to 1%, turned off, but I was able to turn it on another 2 times. I've plugged it in, and now it says 13%. The battery has never gotten warm whilst plugged in and I left it plugged in overnight but it only had "15%".
I've asked on so many forums and I've not gotten an answer to this. Does anyone know what could be wrong?
Sounds like the mainboard connector got broken, perhaps inside where you can't see it, or one of the micro-solder joints... My guess is you need a new mainboard, which for that amount of work you might as well just replace the whole thing.
acejavelin said:
Sounds like the mainboard connector got broken, perhaps inside where you can't see it, or one of the micro-solder joints... My guess is you need a new mainboard, which for that amount of work you might as well just replace the whole thing.
Click to expand...
Click to collapse
It did sound like something on the motherboard was most likely broken, wanted to make sure. At that time I gave up and ordered a 3T, but I really liked the Moto X and wanted to give another try and repairing it.
do you sell it?thanks
mt021322 said:
do you sell it?thanks
Click to expand...
Click to collapse
I probably should sell for parts, depends where you live though. I'm in the UK.
i need a lcd but i have ordered from ebay two days ago ..i'm from indonesia btw.
mt021322 said:
i need a lcd but i have ordered from ebay two days ago ..i'm from indonesia btw.
Click to expand...
Click to collapse
The LCD on my device has a black line going down the side so that's a no-go.