Database Users

Microsoft MyPhone Premium features not working?

Hi,
I've been trying to get the MyPhone premium features trial (locate lost phone/remote ring etc.) to work on the HD2 and to set this up the service needs to send 12 silent messages to the phone. This worked on my old Polaris just fine but on the HD2 it fails to recieve these 12 messages and therfeore the service cant be used.
Does anyone else have this problem???
Thanks

Just gave it a go - same problem - FYI I'm on Vodafone..

Have you guy's updated your ROM to the newest version? Maybe HTC has fixed it... I don't know, but it's worth a try.

I've not flashed yet, due to the O2 branded ROM, might try the goldcard method on the weekend.
Anyone with the newer ROM care to try the free premium features trial and report back
Thanks

Cafun said:
Have you guy's updated your ROM to the newest version? Maybe HTC has fixed it... I don't know, but it's worth a try.
Click to expand...
Click to collapse
Yes I have - latest 1.48 ROM

No luck with a 1.48 ROM? maybe its something else as it cant be operator specific

Mine failed to, 1.48 vodafone uk

Hd2 my phone premium features dont work
I have a HD2 which i bought sim free which Im using on the Orange UK 3G network.
I've also noticed that the premium features on ms_myphone dont work with the HD2.
Along with everyone else, I get the message that the phone cannot be contacted.

As soon as the ROM is officially announced on the website of HTC: Report this issue. Maybe they fix it soon then...

Cafun said:
As soon as the ROM is officially announced on the website of HTC: Report this issue. Maybe they fix it soon then...
Click to expand...
Click to collapse
TBH don't see the point in waiting until ROM is officially announced, after all it doesn't work in the current ROM neither! So reporting it as "not working" now just means they can't come back with a "this feature is supported in a forthcoming ROM" (or if they do then we'll know they are talking about something coming later in the pipeline than 1.48!).
I think the more people that report it the better; especially as the whole MS MyPhone feature doesn't seem to have had all that much marketing (at least the here in the UK) therefore the might not immediately be that many people complaining about it.
Just my opinion

Don't know if it's relevant, but having run MyPnone on the original ROM I was (as is standard) asked to download an update to the application. I did this and all was well until today when I was asked to download another update, which I have also done.
Why not see if there is any way to force this update - it may be a bugfix?

Gustopher said:
Don't know if it's relevant, but having run MyPnone on the original ROM I was (as is standard) asked to download an update to the application. I did this and all was well until today when I was asked to download another update, which I have also done.
Why not see if there is any way to force this update - it may be a bugfix?
Click to expand...
Click to collapse
No, still doesn't work with my SIM free HD2 on Orange UK- "The ring/ lock request couldn't be sent due to a problem with our service"

Gustopher said:
Don't know if it's relevant, but having run MyPnone on the original ROM I was (as is standard) asked to download an update to the application. I did this and all was well until today when I was asked to download another update, which I have also done.
Why not see if there is any way to force this update - it may be a bugfix?
Click to expand...
Click to collapse
Semi-relevent but sadly not a fix..
The 'updated' version of the MyPhone app contains the code for the 'Premium' service to work, however these in turn have to then be supported by the phone itself. FYI. Turns out what it does is constantly monitor your incoming txt messages for and intercepts specially formatted ones from the MS server instructing it to do something (ie. for the MyPhone app to launch and connect back to base, turn ringer to full and ring, acquire GPS fix, etc etc). I'd hazard a guess it is the HTC Sence txt messaging service which is preventing this service from working - after all it is known already not to play nice with the txt message notification queue and instead hog it to itself.
So in summary: without the update you'd have no chance of the location element of the Premium Services working, with it you still need support from your handset and it would seem up to ROM 1.48 at least we have sadly confirmed not to have this with the HD2 at this stage. A fix needs to come from either HTC or Microsoft (further updated to MyPhone app), or quite possibly both.

There's a relevant thread over at the MyPhone forum that I tried to add to http://social.microsoft.com/Forums/en-US/MyPhone/thread/57659d5c-2077-4387-9bda-92643e17cab7
not had a reply yet, maybe we need a new thread over there?

i think it must be the HTC messaging app ... has anyone install back the old windows message app, and try the myphone Premium features again?

Im going to bump this thread now that custom ROMS are out there and ask
Is anyone with the htc messaging removed able to set up the premium features of MyPhone?

How do you disable HTC messaging....?
Can you fully disable senseUI ?
On a stock rom....

Serriously, your telling me that no one cares about locating their lost phone, remote wiping etc!
but threads like oh god I bought the wrong phone get a responce
Any luck with a 1.66 ROM?

DMAND said:
Serriously, your telling me that no one cares about locating their lost phone, remote wiping etc!
but threads like oh god I bought the wrong phone get a responce
Any luck with a 1.66 ROM?
Click to expand...
Click to collapse
If you are looking for find my phone style software, forget the myphone premium, go look at Remotetracker. Free, and superb. Stuffed with tons of features. TXT your phone, it will call you back with the microphone open, another command will text you gps coordinates and a link to the position on google maps, another commands will start the gps, make a 5 minute track log and then text it to you in google earth compatible format,, send popup messages to teh phone, get it to send you all your contacts, get it to wipe the SD card, the list is endless.
http://remotetracker.sourceforge.net/

remotetracker is good but I would prefer to be able to use a website to contact my phone rather than having to send a text to it. also being able to ring the phone etc and view it on a map

[Q] Samsung Diagnosis App [Solved]

Hello,
I'm receiving an app update through WP7 Marketplace to get an update for Samsung Diagnosis.
However, when I go to get the update from the Marketplace, it gives me the following message:
"Can't get this info right now. Check back in a little while."
Anyone know why this is happening? Has anyone gotten this error yet?

rajsharma714 said:
Hello,
I'm receiving an app update through WP7 Marketplace to get an update for Samsung Diagnosis.
However, when I go to get the update from the Marketplace, it gives me the following message:
"Can't get this info right now. Check back in a little while."
Anyone know why this is happening? Has anyone gotten this error yet?
Click to expand...
Click to collapse
Yep, same here. I also have a constant pending update for some Reversi program that's not actually on my phone because there's two in the marketplace with the same name. My guess in both instances is that Microsoft is still trying to get it right at their end since there's nothing I can do about either at my end. I'm not resetting my phone over this so I just ignore them.

markgamber said:
Yep, same here. I also have a constant pending update for some Reversi program that's not actually on my phone because there's two in the marketplace with the same name. My guess in both instances is that Microsoft is still trying to get it right at their end since there's nothing I can do about either at my end. I'm not resetting my phone over this so I just ignore them.
Click to expand...
Click to collapse
Most likely. I agree that I will not be resetting my phone over this. How are you liking your Focus so far? Any issues?

rajsharma714 said:
Most likely. I agree that I will not be resetting my phone over this. How are you liking your Focus so far? Any issues?
Click to expand...
Click to collapse
I like it a lot and, after the usually painful transition, I haven't missed the iPhone 4 at all. I think this marketplace thing is probably the worse issue I've seen, which isn't bad, and it hasn't restarted by itself or anything since I bought it. In fact, I even have a Sandisk class 2 8GB card in it and it's worked without a hitch since taking it out of the box. I have about a week to return it but so far I've had no reason to do so.

markgamber said:
I like it a lot and, after the usually painful transition, I haven't missed the iPhone 4 at all. I think this marketplace thing is probably the worse issue I've seen, which isn't bad, and it hasn't restarted by itself or anything since I bought it. In fact, I even have a Sandisk class 2 8GB card in it and it's worked without a hitch since taking it out of the box. I have about a week to return it but so far I've had no reason to do so.
Click to expand...
Click to collapse
Same here. My experiences have been the same as yours. But instead of going from iPhone 4, I went from iPhone 3GS. The only downside is there aren't must options when it comes to cases and such, but that's to be expected for a platform that hasn't taken off yet. The only problem I am having so far is getting used to the keyboard. Since it's weirder then the iPhone 4, I'm used to pressing the letters closer together and on the WP7, I tend to make more mistakes, but that's something I'll get used to.

uninstall the app
Uninstall the app then go back into diagnosis and it goes away

sandrobber said:
Uninstall the app then go back into diagnosis and it goes away
Click to expand...
Click to collapse
Worked. Thanks for the tip.

Has anyone noticed the SIZE of this update in Marketplace?
1900544MB!! Thats almost 2 Terabytes

c5thunder said:
Has anyone noticed the SIZE of this update in Marketplace?
1900544MB!! Thats almost 2 Terabytes
Click to expand...
Click to collapse
LOL...guess that explains why it doesn't download. That's...let's see....8 times the monthly cap imposed by Comcast reidential. Good job, Microsoft!

Oh...I forgot to mention, that's one of three updates stuck in the marketplace for me now. It was Diagnosis and a Reversi app and now there's another Reversi app. This one actually downloaded and installed, then it never showed up in the list of installed apps and it shows up in the marketplace list every other time I start the app. "I assume Microsoft knows...." is starting to sound like a bad assumption. Guess I should call their teacher and ask that she keep them after class for their own good.

rajsharma714 said:
The only problem I am having so far is getting used to the keyboard. Since it's weirder then the iPhone 4, I'm used to pressing the letters closer together and on the WP7, I tend to make more mistakes, but that's something I'll get used to.
Click to expand...
Click to collapse
I was having the same issue until I realized I could slide my finger over the keyboard and release when the key I wanted was highlighted.

Did you know you can also hold your finger down for a moment, and you get a cursor, which you can then slide around to insert whereever you want, like the middle of a word. Makes editing easier.

[email protected] said:
Did you know you can also hold your finger down for a moment, and you get a cursor, which you can then slide around to insert whereever you want, like the middle of a word. Makes editing easier.
Click to expand...
Click to collapse
I have been looking for that since 11/18. Knew it had to be there, but don't remember seeing it in the instructions...
.......aw, who am I kidding? I didn't read the instructions.
Awesome tip Man, Thanks!!!

I had used the ##634# to get into the Diagnosis menu. It now shows up as an App in my start menu. If I "Uninstall" it, will I lose access to it in the future? Will uninstalling it delete the application itself, or just the Start Menu Shortcut?
Is there another way to remove this shortcut without uninstalling?

Just removes shortcut
TriAxisFL said:
If I "Uninstall" it, will I lose access to it in the future? Will uninstalling it delete the application itself, or just the Start Menu Shortcut?
Click to expand...
Click to collapse
Uninstall just removes the icon, typing the code on the dial pad again brings the app/icon back.
Just tested on my own focus to confirm.

[Q] Jan 19, 11 Blockbuster App Error 0xc00d2713

My Blockbuster app loads well, shows the movies I've rented, but returns the error code 0xc00d2713 in a white box when I try to download any of the rented movies. I have...
*Deactivated my TMOUS HD2, soft reset and reactivated it.
*Uninstalled the Blockbuster app, soft reset and reinstalled it.
*Reset my modem and router (just incase).
Can anyone figure this out? The only help T-Mobile had was trade for like new or new phone. I've taken loving care of my HD2 and I don't want someone else's problems.

Has anyone any idea what could cause this or am I once again doomed to the hard reset?

After looking, that error seems to be related to DRM.

rr5678 said:
After looking, that error seems to be related to DRM.
Click to expand...
Click to collapse
I googled and found the same, however, I have no idea how to fix it. Do you?

I don't use the Blockbuster app at all (I don't think we have the same access in the UK), but are you supposed to be able to download a movie that you've rented?
Feel free to shoot me down and flame me if you are supposed to be able to

johncmolyneux said:
I don't use the Blockbuster app at all (I don't think we have the same access in the UK), but are you supposed to be able to download a movie that you've rented?
Feel free to shoot me down and flame me if you are supposed to be able to
Click to expand...
Click to collapse
Sorry, don't play with fire . But, yes, once you rent the movie you are suppose to be able to download it and play it. Have any ideas how to fix it? The app works if I do a hard reset; however, once I restore with Sprite backup, it will not download. The tmobile My Account "will be downloading soon" forever, too; although, I've fixed that problem.

ElaineD said:
Sorry, don't play with fire . But, yes, once you rent the movie you are suppose to be able to download it and play it. Have any ideas how to fix it? The app works if I do a hard reset; however, once I restore with Sprite backup, it will not download. The tmobile My Account "will be downloading soon" forever, too; although, I've fixed that problem.
Click to expand...
Click to collapse
Bizarre.
If it works after a hard reset, but stops after a restore with Sprite Backup, then it sounds like another app is conflicting with it. I was all for going with the DRM theory before, as mentioned by rr5678, but I'm not so convinced now.
I don't know how you could figure out what's causing the problem other than to re-install the apps manually, 1-by-1, and check after each install if you can still download. Obviously once you can't then you've found the problem.
That's not really a helpful suggestion though, if you've got a shed-load of apps to go through.
It's a bit of a clutch at straws, but I think having a thread here is the best thing, and to hope that someone with the same experience and a solution turns up.
Sorry to be so vague, but that's all I've got!
Hope you get it sorted.

Thanks, I've got over 60 apps (down from 100)! Soooo please don't make me reinstall them! I set aside days for ROM upgrades. Strangely, this thread shows how I solved the Tmobile My Account problem: http://forum.xda-developers.com/showthread.php?t=880250 and the problems seem to be related.

ElaineD said:
Thanks, I've got over 60 apps (down from 100)! Soooo please don't make me reinstall them! I set aside days for ROM upgrades. Strangely, this thread shows how I solved the Tmobile My Account problem: http://forum.xda-developers.com/showthread.php?t=880250 .
Click to expand...
Click to collapse
That is a bit of a strange and convoluted fix! Such is the joy of xda devices, eh!
Hope you get this one sorted too.
Edit: Just out of curiosity, have you flashed a custom ROM since you got your phone, or is it still an official TMO one?

Okay. I too Googled, and all I could find were references to Windows running on PCs. With that in mind, I REALLY don't know if this is relevant, but I do know enough about the WinMo OS to suspect it may help. If you're happy with registry editing, have a look at post No.2 on this page...
http://thedailyreviewer.com/windowsnet/view/c00d2713-103132782
I'm not convinced that you'll find that key in the registry for WM, but maybe you will. It's worth a look.

johncmolyneux said:
That is a bit of a strange and convoluted fix! Such is the joy of xda devices, eh!
Hope you get this one sorted too.
Edit: Just out of curiosity, have you flashed a custom ROM since you got your phone, or is it still an official TMO one?
Click to expand...
Click to collapse
No, not yet. Though, I'm not sure how much longer I'll be able to resist. I keep telling myself, "warranty, warranty, warranty..."

johncmolyneux said:
Okay. I too Googled, and all I could find were references to Windows running on PCs. With that in mind, I REALLY don't know if this is relevant, but I do know enough about the WinMo OS to suspect it may help. If you're happy with registry editing, have a look at post No.2 on this page...
http://thedailyreviewer.com/windowsnet/view/c00d2713-103132782
I'm not convinced that you'll find that key in the registry for WM, but maybe you will. It's worth a look.
Click to expand...
Click to collapse
I have no problem editing the registry (you were right that key doesn't exist in WM), as long as I'm told exactly what to do in exact detail.

ElaineD said:
I have no problem editing the registry (you were right that key doesn't exist in WM), as long as I'm told exactly what to do in exact detail.
Click to expand...
Click to collapse
I was 50/50 as to whether it would exist or not. Windows CE is VERY similar to the PC based Windows OS, so it was worth checking. As I know you've seen, there's nothing coming back from Google with regards to this error on WM.
I'm definitely done here now. As I said before, I hope you do get a solution though.
Good luck

Code to enter into dialer to get FroYo faster?

I saw this posted somewhere a while ago but can now no longer find it.
There was a # XXX XXXX XXX number or something that had your phone query or get added to the google servers queue so that it could possibly get an update sooner.
Tried searching around but I'm likely not typing in the correct terms.
*** I think the code I saw was for the Epic but could have been for the EVO I suppose since I had that for a while, sorry if that's the case ***

well found it, but...
http://lifehacker.com/#!5719657/force-your-android-phone-to-check-for-a-system-update
Doesn't seem to work for me though.

tripleoptic said:
http://lifehacker.com/#!5719657/force-your-android-phone-to-check-for-a-system-update
Doesn't seem to work for me though.
Click to expand...
Click to collapse
Did you not READ the article you linked to?
If there's no update available for your phone from your carrier, then this trick won't magically compile and distribute one, of course.
Click to expand...
Click to collapse
You might wanna WAIT for the update to become available.

tripleoptic said:
http://lifehacker.com/#!5719657/force-your-android-phone-to-check-for-a-system-update
Doesn't seem to work for me though.
Click to expand...
Click to collapse
me neither..i think an update needs to be available to get it...if i dont get an ota tomorrow ill try it again

going by the way these updates are frying sd cards and internal memory on other phones...i'd be wary to be frst one to try.

Has anyone ever tried the check-in dialer code (*#*#2432546#*#* or *#*#CHECKIN#*#*) on an Epic? I'm not seeing any results whatsoever, it's like I've typed in an unrecognized / incomplete number-- which I suspect is exactly the case.
And for anyone who's ever had success with it, Epic or not, does it give any indication or confirmation when there's not an update available? In other words, are my results to be expected when an update is unavailable, but once an update is available it will acknowledge the code and indicate as such?

I thought this was a GSM only code, then an HTC only...but I think I'm wrong on both...

lazyart said:
Did you not READ the article you linked to?
You might wanna WAIT for the update to become available.
Click to expand...
Click to collapse
I understand it isn't going to magically make an update for me thanks. But as seen on that page there is usual visual feedback indicating a successful checkin.
Either way I did not see anyone successfully do it with an Epic, so maybe it's just an htc thing or something else.

well, I just did a ##RTN# (on stock, unrooted, unmolested eclair) then entered my MSL.. waiting for full reset here to check for the update..
I'll report back once it's finished.
EDIT: ok, it finished. no update for me yet.

Has anyone installed the WP7 update?

Just wondering if anyone has installed the WP7 update. Also, did you run into any problems?

ATM, there is no Pre-Update on my end, I've been trying since yesterday.

none on my end either

No go over here. I guess Dell doesn't know how to send updates.

richlee111 said:
Just wondering if anyone has installed the WP7 update. Also, did you run into any problems?
Click to expand...
Click to collapse
I have.....what do you need to know....

I still haven't received update

Still nothing here, either. I guess we're at the end of the line of this gradual rollout....

Same here, still haven't received update notice for T-Mobile USA.

have similar problem

I don't think DVP is gonna get the Pre-Update, I guess the Carrier skip it till NoDo.

How is this going to work for those of us who unlock the DVP and use it on other carriers? Presumably nobody else besides T-Mob is going to push the update to a DVP - is there any other way we can get it? Or are we going to be left behind??

You will have to check through the Zune software manually.

alodar1 said:
I have.....what do you need to know....
Click to expand...
Click to collapse
Can you check if the DVP has 256MB or 512MB of RAM?

Yagi said:
You will have to check through the Zune software manually.
Click to expand...
Click to collapse
Wow now that's interesting. Correct me if I'm wrong with my assumption.. does this mean that, given I am a T-Mobile USA subscriber where the pre-Nodo update is blocked, that after unlocking my DVP I can bypass the carrier update blocking and receive the pre-Nodo update through Zune software?

From what I've read on other forums, lots of people who tried to manually obtain the update through the Zune PC software haven't yet had any luck with that method.

Hi I just recently bought the DVP from India and my phone has the update pre installed. It has copy paste functionality also i would like you guys to know that my DVP has 512 MB of Ram checked through device info an app from marketplace.

monty1854 said:
Hi I just recently bought the DVP from India and my phone has the update pre installed. It has copy paste functionality also i would like you guys to know that my DVP has 512 MB of Ram checked through device info an app from marketplace.
Click to expand...
Click to collapse
Can you do me a favor? Can you extract the EM app(EM.xap file under /windows directory of the phone) out of it and post it here?
You need to use the webserver app (side load it) to extract the file.

Crimson Lotus said:
Can you check if the DVP has 256MB or 512MB of RAM?
Click to expand...
Click to collapse
256mb...in all the tools I have

Yagi said:
You will have to check through the Zune software manually.
Click to expand...
Click to collapse
this is not totally correct. When the update is available, you get a notification. When you dismiss that notification but don't update, you receive the notification again in 3days. When you plugged to Zune, it can only show you what you have available. It does not force an update you are not entitled to. It only allows you to override the 3 day polling period.

gmontem said:
Wow now that's interesting. Correct me if I'm wrong with my assumption.. does this mean that, given I am a T-Mobile USA subscriber where the pre-Nodo update is blocked, that after unlocking my DVP I can bypass the carrier update blocking and receive the pre-Nodo update through Zune software?
Click to expand...
Click to collapse
It is also possible the pre-update isn't being blocked by T-Mobile, but isn't needed for the HD7 or Venue Pro. Since the pre-update is only geared at making the update process more stable for certain devices it is possible it wasn't required for our device.
We will see what the deal is when NoDo drops to get some certainty though...