My girlfriend had butter fingers and managed to drop my 2 week old Legend on the floor. Cracked the screen. LCD still works, and touch is still working as well.
HTC wont cover this will they?
I assume the digitizer is cracked. I've been looking around for documentation to see if I can replace it, but haven't had much luck. Anyone got any ideas?
These may help :
HTC Legend repairs
Issues after replacing digitizer and/or display?
Do you have insurance through your carrier? If so they might cover it
Sent from my Legend using XDA App
I highly doubt HTC will cover that, to be honest. Screens don't just crack, ergo you must have dropped it or bashed it and they don't cover that. Sorry to be the bearer of bad news, but if you took the phone insurance with the provider when getting it, they usually cover accidental damage.
Last resort- got home contents insurance? That usually covers accidental.
insurance, if your gf dropped it they should cover it...
Related
Well I dropped my G1 the other day and it busted the outer glass part. The LCD is fine and it still works perfect. I have looked everywhere,with no luck of finding any parts for them. So I called HTC and they told me 150-250 to replace the glass!! So I was wondering if any one know anyone that does G1 Repair or if anyone know of another phone that has more ava. parts for it with a 3.17" Screen? Any help is greatly appreciated.
Nope, I got AT&T. Was thinking of taking apart the phone and getting the glass measurements and having a custom cut piece of glass.
i believe its a special type of glass
Pretty much stuck buying the glass from HTC on this one ...sorry
PS... it is glass
iphone 3g - Dream lcd
I read that the same screen is in use on the iphone 3g, I doubt its true they probably meant type or sumthin, maybe worth a check...
on the old palm pdas you could replace just the glass if the layer under it isn't damaged, this may no longer be possible with these screens, once the bigtime flashing begins there will be lots of bricks available pretty cheap, maybe you should keep an eye out for somebody who pooched the dev bootloader install then after you convince them they killed it you could buy it maybe for less than the HTC price...
gotta say, that sucks if you were a tmob customer you'd have a few options...
bhang
Hello. Don't you think It's weird that it happened to me too today?
I've never had a broke phone since my Nokia 8210.
Well, some idiot had placed out one of those kinds of plastic bands you use to seal packages with, a black one.
It was pitch dark and I fell as the plastic ring got snared around my feet. Obviously my Jabra bt3030 got pushed against the screen and it got severely cracked.
My insurance company seems to be covering the whole phone except a small sum. This was from the phone part, but I got to see if I can get something from the health insurance as I hit my head and scratched my hand (though not likely but I can always try)
The touch seems to work most of the time, though it reacts slowly but some times It's just dead.
This really sucks.
I'm dead serious when I'm talking that there was no way that the band could be seen when walking.
http://www.allshadow.com/forum/viewtopic.php?f=9&t=4226&view=unread
Some info there.
aad4321 said:
yeah i dont think it is really even "glass" mabye its a type of plexiglass?
Click to expand...
Click to collapse
It is glass. But you can not simply cut a piece of glass to the same dimension as the touchscreen is integrated into the glass cover. So yes you will need to get a htc or aftermarket replacement part.
The interesting thing is that the repair cost you quoted is identical to the cost of the copay if you go with the Asurion device insurance T-mo offers. So device insurance would just be a waste of money at $5 a month if you end up with broken glass.
Looks like I will just have to hold onto it until aftermarket parts come out. I busted mine by letting it slip out of my hand while talking on it....then it took a 6ft fall to eventually land face first on concrete.....I didnt even wanna pick it up cause i new it was messed up and if it wasnt I was gonna call HTC and give them props! I have a ava. upgrade from AT&T Maybe get a Iphone until this one gets fixed then sale iphone on ebay for 5x wuts its worth.
The iphone's screen seems to crack pretty nice as well.
I hope changing the glass on the G1 isn't as frustrating as on the Iphone.
http://www.youtube.com/watch?v=sT7wRXeYsyg
edit:
Not directing this to the message above, just saying.
Cracked screen replacement with compatible HW from third party --when?
I cracked the LCD of my G1 after about three weeks and have noted that neither PPCTechs nor MobileKangaroo have yet acquired a source for the replacement screen.
My understanding is that HTC currently charges what one thread in another forum (http://www.allshadow.com/forum/viewtopic.php?f=9&t=4226) quoted as "a minimum of $238.00" to make this repair.
I expect this repair to be offered soon by third parties for about $150, likely using a non-HTC screen product to replace the damaged one.
Has anyone heard any reports about forthcoming availability of such hardware? If so, then are there any non-HTC services to make the replacement?
yeah im looking for this too...i dropped mine and then proceeded to step on it day two with the phone.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=280303279632
WooHoo 2 items left as of this copy paste. $80, not bad price.
Shaggy
They have on Ebay now:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=280303279632
2 items left, $80 cost, get them b4 they gone
Shaggy
This waht i found out
so have the same issue and this is what I found out
so from my understanding there are 2 part to the lcd the outer glass touch sensor and the inner lcd. if the the screen is just cracked and you can see the image the u have to replace both. attached are the part descriptions fromt he g1 service manual. and below is a link of a site that sells them, but for some reason they sell the touch scrren with the outer bezel making it cost more. i called htc to order just the touch sensor glass but they said the dont sell replacements, they just fix em
link
Shagman68 said:
They have on Ebay now:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=280303279632
2 items left, $80 cost, get them b4 they gone
Shaggy
Click to expand...
Click to collapse
I contacted the seller of the screen and he/she told me that It's only the screen. If the G1 cracks It's the digitizer glass that cracks first. Then if you are unlucky the screen cracks as well. I managed to only crack the digitizer glass. The screen beneath is totally fine. Unfortunately removing the glass from the digitizer plastic was very painful and I managed to wreck the flat cable of the digitizer so that's beyond repair. Now I tried to disassemble the whole phone but I got stuck at removing the housing. First I had problems with the Torx bits. I have some Torx bits in my sets but the lowest I got was T8. I had to buy a cellphone bits set with a lot of different types of bits. It had Torx all the way down to T4. The T5 and T6 was what I needed. There are 4 T5 to remove and one T6. I have inserted the sharp plastic between the housing and the top case and released all hooks but it seems the front and back part of the housing of the phone is dead stuck.
You have to open the whole damn phone from the back to get to the inside of the screen. Why the screen housing uses standard Philips is also beyond me. I have lots of bad experience with standard Philips screws. The heads always get bad after a while of screwing. I have yet to have a problem with Torx.
Hi all,
I have a HD2 and some numpty decided running a shopping trolley into my leg would be fun... the result, I have a broken screen.
The actual damage appears to only be superficial, I can still use the touch screen and the phone is in full working order but the glass has cracked.
I've been looking online and all I can find is a replacement digitizer... I am wondering if anyone know that this is what I need or not?
Regards
Ben
If the touchscreen still works then you don't need to replace the digitizer. You only need the glass part, but separating the digitizer from the glass and replacing it is a very difficult process and you would probably be better off getting a whole new screen assembly instead.
if the touch screen still works then in theory you just need a new piece of glass, not a digitizer (which is a thin plastic sheet).
problem is whether or not you can get the old digitizer off thee broken glass without damaging it.
mZimm said:
If the touchscreen still works then you don't need to replace the digitizer. You only need the glass part, but separating the digitizer from the glass and replacing it is a very difficult process and you would probably be better off getting a whole new screen assembly instead.
Click to expand...
Click to collapse
Do you know of anywhere that sells the full set up?
B
Anyone know anything about this? I really need to get it fixed quickly
Found something on Mobilefun (check google cant paste links)
Would that be suitable?
Its the glass display and digitizer?
If you want to try to do it yourself these official HTC repair videos may help.
Disassemble - http://www.youtube.com/watch?v=cL-jnUKufC4&feature=player_embedded
Reassemble - http://www.youtube.com/watch?v=t8Q7mXdcJ54&feature=channel
I suppose I could do it myself but I'm really looking at prices of parts before I take it to some phone shop, I would have my insurance cover it but my bank are being arses about it...
That way if they say its 150.00 then I can say ahhhh na....
ba0987 said:
I would have my insurance cover it but my bank are being arses about it...
Click to expand...
Click to collapse
You have a premium debit account that insures your phone?
yeh, however they claim I never registered it even though I have provided them proof of my telephone call...
Not impressed but I would rather put that behind me closing the account with them and moving banks
and how far into the process do you have to go before you take off the glass section of the phone I can see it seperate at the end but I didnt see whem it was taken off
ta B
this is not really related to repairing your own broekn hd2, but it's for sure youtube gave it to me as a related video to the HD2 reassemble:
http://www.youtube.com/watch?v=Db7pKjUrNXQ
I loved it, every bit of it.
I have a Natwest Premium account and I wouldn't trust them with my phone insurance as far as I could throw them. The £10 I spend a month on my O2 insurance is worth it, i've claimed 2-3 times in the last 4 years, and they have bought the new one to my door and taken the pieces of my old ones away, job's a goodun!
And as for your question I haven't a clue if I am honest, I have never disassembled a HD2 before. Thank God.
Just today i accidentally dropped HTC Touch Pro on solid concrete and the phone got scratched badly. However the scratched area can be easily replaced as it only the area on the battery cover and I'm a guy how really cares about my own phone so i just want to ask where can i get a replacement that is cheap worth replacing and safe because i wont invest anywhere over $20USD to repair visual damages or else it isnt really worth it. Just want some suggestions. And also if you guy don't mine recommend a new protection case as i think the htc leather case that comes with it doesnt provide enough protection because when i drop it the case was slipped on but still gets scratched. Thanks in advanced
Search for it on ebay, i saw one on their about two days ago.
Touch Pro Back cover
Hi,
My touch pro's motherboard gone dead,So i am selling up parts just to save the others.
I can offer you the back cover, if interested PM me.
[email protected] said:
Just today i accidentally dropped HTC Touch Pro on solid concrete and the phone got scratched badly. However the scratched area can be easily replaced as it only the area on the battery cover and I'm a guy how really cares about my own phone so i just want to ask where can i get a replacement that is cheap worth replacing and safe because i wont invest anywhere over $20USD to repair visual damages or else it isnt really worth it. Just want some suggestions. And also if you guy don't mine recommend a new protection case as i think the htc leather case that comes with it doesnt provide enough protection because when i drop it the case was slipped on but still gets scratched. Thanks in advanced
Click to expand...
Click to collapse
Hello guys,
today my hd2 fell on the floor and the display cracked. the lcd and touchscreen are still working fine, even in the area where its cracked.
Is there a chance just to replace only the plastic case on the lcd? Or do i have to completly renew it?
Thanks!
Nope, sorry.
There's no plastic display on the HTC, nor anything plastic. The LCD is soldered to the digitizer and normally both should be replaced. They cost around 100$, and the replacement is about 200$ in the HTC center. You do the math, it's the price for a sec hand HD2. Otherwise, you can buy and change the digitizer (costs around 50$). But this is a very delicate operation to do by our own -you have to cut the LCD from the cracked digitizer and do many other things. As someone have said for some other reason "it is an easy operation, but if you have no experience in soldering, do not try to learn it on your laptop motherboard". So, your choice is between repairing it in HTC for 200$ and "repairing" it some other service for 100$, with questionable quality and voiding your warranty.
As you may guess, I have walked that road already. My HD2 was 1 week old. After some sleepless nights (as I was wondering what to do AND because the "perfectly working cracked screen" had cut my fingers) I sold it 100-120€ under the second hand market price and found a new one. That's also my advice to you. I.e. the first one. The second one is to buy a silicon cover for your next HD2.
ingrdgrbl said:
Hello guys,
today my hd2 fell on the floor and the display cracked. the lcd and touchscreen are still working fine, even in the area where its cracked.
Is there a chance just to replace only the plastic case on the lcd? Or do i have to completly renew it?
Thanks!
Click to expand...
Click to collapse
I dropped my epic on tile, and the glass cracked. Touch Screen seems fine, and the LCD itself is okay too.
Most parts places seem to sell the glass and LCD/Digitizer as a package (for $80-$120), but I've found a place that sells just the glass/front cover for $45. Is there any reason not to get just the glass/cover without the LCD?
I have heard it was a little trickier than doing the assembly.
http://forum.xda-developers.com/showthread.php?t=905635
Speeder2000 said:
I dropped my epic on tile, and the glass cracked. Touch Screen seems fine, and the LCD itself is okay too.
Most parts places seem to sell the glass and LCD/Digitizer as a package (for $80-$120), but I've found a place that sells just the glass/front cover for $45. Is there any reason not to get just the glass/cover without the LCD?
Click to expand...
Click to collapse
Not really the galss and digitiser are connected for better veiwing and you can't really get them apart.
Sent from my SPH-D700 using XDA App
Speeder2000 said:
I dropped my epic on tile, and the glass cracked. Touch Screen seems fine, and the LCD itself is okay too.
Most parts places seem to sell the glass and LCD/Digitizer as a package (for $80-$120), but I've found a place that sells just the glass/front cover for $45. Is there any reason not to get just the glass/cover without the LCD?
Click to expand...
Click to collapse
http://cnn.cn/shop/samsung-epic-digitizerlcd-unit-p-10021.html this is specifically what I ordered when I dropped mine, and you can't replace the glass separately as it is one piece with the digitizer and the LED unit. When I ordered mine it was $79 off this website, I suppose the price has gone up if you can find it for less you should do that. The screen took about 3 hours to replace my first time being careful and double checking everything. Use black RTV silicone to keep it in place - do not use any other adhesive. It's definitely a 8/10 in difficulty as it requires steady hands and patience up the ying yang.
deano0714 said:
Not really the galss and digitiser are connected for better veiwing and you can't really get them apart.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
you're right, it's Cover + Digitizer, or Cover + Digitizer + LCD.
According to the thread linked above, getting one with LCD is much easier
I dropped my phone, and the glass cracked. I went to a sprint store, and I didn't have insurance. They fixed it for $35.
omair2005 said:
I dropped my phone, and the glass cracked. I went to a sprint store, and I didn't have insurance. They fixed it for $35.
Click to expand...
Click to collapse
lol, you posted right as i paid $70 for a front cover, and now i have to do it myself
omair2005 said:
I dropped my phone, and the glass cracked. I went to a sprint store, and I didn't have insurance. They fixed it for $35.
Click to expand...
Click to collapse
How long have you been on contract?
Speeder2000 said:
lol, you posted right as i paid $70 for a front cover, and now i have to do it myself
Click to expand...
Click to collapse
You can probably cancel the order before it's shipped if you'd like to try the $35option.
Best bet imo. Repair stores are life savers.
omair2005 said:
I dropped my phone, and the glass cracked. I went to a sprint store, and I didn't have insurance. They fixed it for $35.
Click to expand...
Click to collapse
Sent from my SPH-P100 using XDA App
If you go to a store, make sure it's a repair center by searching for a nearby store on the sprint site.
I made the mistake of going into the nearest corporate store with my tp2 that would randomly think the keyboard had opened and subsequently unlock the phone in the pouch. The idiots at the store kept it for 3 hours and "recalibrated" the screen... it was a hardware problem, not software
When I busted the screen on my Epic, I found a Sprint store that was a repair center. ANY repair other than mainboard damage or water damage is a flat $35 for any phone. Kinda makes the idea of insurance worthless(already is with the deductible). They had a complete shell of an Epic with keyboard and screen, and simply swapped my mainboard into it. So, no activation or data loss/transfer.
Also, the replacement you ordered might be a cheap LCD instead of a SAMOLED like Samsung puts on the phone to start with.
patrickoneal said:
Also, the replacement you ordered might be a cheap LCD instead of a SAMOLED like Samsung puts on the phone to start with.
Click to expand...
Click to collapse
Are u saying they are making LCD knock offs of super amoled screens for use in the Epic?
Sent from my SPH-D700 using XDA App
heathmcabee said:
Are u saying they are making LCD knock offs of super amoled screens for use in the Epic?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I think it's certainly a possibility. A lot of the replacement screens on ebay and elsewhere claim to be LCD. I can't confirm that they're LCDs or SAMOLED, but I'd wonder.
no - you did the right thing by ordering it off ebay. I worked for sprint and back in september they started repairing phones for 35 bucks.. but on the epic, they changed their policy to NOT repair screens on the epic. they made me pay 100 dollars for a replacement even though i've been carrying the 7 dollar a month insurance, though i had a crack on my LCD.
i purchased the replacement from asurian for 100, bought the 80 dollar replacement screen, frankensteined that on to my old phone, sold the new one for 275
screw you sprint :l
tl;dr: sprint changes policies to throat ram customers yet again
Crack screens are not covered in store anymore with TEP or not per policy, some stores are more lenient. If you have TEP you have the option to file a claim through Asurion just like LD.
If you are going to try and do it yourself, I would suggest buying the TSP and screen together. The LED is so thin it is nearly impossible to take off w/o breaking it. I have yet to get one off w/o it breaking. The screens I have replaced, we always keep the 2 parts together as one.
Do you get to keep the broken phone or they take it for replacement in case of broken screen.
Sent from my SPH-D700 using XDA App
What do you mean? When filing the Asurion claim? Or when we replace screen?
heathmcabee said:
Are u saying they are making LCD knock offs of super amoled screens for use in the Epic?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
cnn.cn's website advertised the epc replacement screen as an LCD - when i received it it was clearly LED and was the same exact screen as any other epic. There are many layers to an LCD screen that would be obvious upon first glance when compared to an amoled screen.
Two weeks ago I was leaving the office in a hurry and had an epic fail on my part. I put my laptop in the trunk and as I was closing it I managed to drop my keys in the trunk and my Epic landed screen down on the parking lot. From the sickening crunch that I heard I knew this was going to end badly. I picked up the phone and sure enough it had landed on a tiny piece of gravel that shattered the screen so now I was standing in with a broke phone and my keys locked in the trunk. I put a piece of packing tape on the screen to keep the pieces together until I could make it to the repair center. I dropped it off a couple of days later. They told me it would take a couple of hours to fix and I could pick it up later that day. When I picked it up I had a new screen and they even put on a new screen protector to “replace the one that I previously had”. I got a chuckle out of that since it was just a strip of packing tape. The big surprise was when I was told that I didn't owe anything. I didn't care what it was going to cost anyways because the phone is on a corporate business account so it wasn't going to cost me anything. I would hope that they extend the same kind of a courtesy to regular customers from time to time and not just large accounts