Database Users

Demand a HTC Charger Recall!

http://forum.xda-developers.com/showthread.php?t=717204&highlight=charger&page=1
This is in continuation to this thread.
I believe that we should demand a recall from HTC of their junky chargers. As of a couple days ago, my charger stopped working. In order to get it to charge my phone, I need to unplug and plug in my phone 20-40 times and get the physics of the connection PERFECT... if my phone moves 1mm, it will stop charging, so I need to have the phone somewhere that it will not move...
This is not the case with my Car Charger, so I know it is simply the phone charger itself that comes with HTC... they supplied us with $0.10 charger cables to save money, and we should demand a higher quality cable be supplied to us after buying their "Flagship Device"
Anyone else experiencing this problem?

Yes. My charging/USB cable has gotten loose. The Radio Shack one I bought with the phone works great. I doubt a cable recall will occur, however.

Yes mine does the same thing and I HATE it. I thought I was the only one
Sent from my PC36100 using XDA App

Compared with the older style cables this one is a lot better
Sent from my EVO using XDA App

I wish they would have kept the mini usb like for the hero and most cameras.
Sent from my PC36100 using XDA App

Demand a recall? No. Should you ask for a replacement? Yes.
Sent from my PC36100 using XDA App

*Facepalm*
Sent from my PC36100 using XDA App

Surprised nobody suggested a class action yet...

Apple did something similar, so this might work.
I had an iphone, and got a notice that I needed to get a new wall plug due to defects in the ones that were released with the iPhone. So my new wall plug had a bright green dot on it to indicate it was new.
HTC could do something similar, couldn't they?

Wait, are you complaining about the charger plug or the USB cable? Replacement cables are, like, a nickel on EBay. Or you can get an adapter and use your old micro USB cables.
If it's the charger itself, you may get some sympathy from OEMs, but I wouldn't even waste the stamp (or email) for a cable. Just my opinion, of course.

both me and my buddies cables have done the same thing their super weak

I took a chance and bought 3 (I have 3 EVO's) of these adapters:
http://www.dealextreme.com/details.dx/sku.36150 - works perfectly.
Now all my BB and old phone chargers work - Take that HTC!
Mule

It's weird. I also have charging issues, here they are:
1. Occasionally, after charging for a period of time on the home charger, the EVO will light up and stop charging. I check the battery info and temperature is in the 20s, so i know that it's not a temperature issue. Then, after about 30 seconds or a minute, it will light up again and continue charging. I never touch the charging cable or connection and it does it on its own.
2. Using the car charger, the EVO seemingly decides that it doesn't like the connection. When i plug in the charger, the EVO will begin to charge, then after two or three seconds, go back to discharge mode. It takes me pulling the plug and reinserting (into the cig lighter port, not the EVO) anywhere from 3-100 times to get it to accept the charge demand.

Muledeer said:
I took a chance and bought 3 (I have 3 EVO's) of these adapters:
http://www.dealextreme.com/details.dx/sku.36150 - works perfectly.
Now all my BB and old phone chargers work - Take that HTC!
Mule
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Exactly what I have. My wife and I can share one plug, she with her Hero and me with my Evo.

I don't even use the OEM one, I use my Treo Pro chargers and have not ran into an issue. The OEM just sits on my desk...I have had my EVO since launch date.
Treo pro OEM chargers are fairly cheap now.
Just my 2 cents.
Have a wonderful weekend everyone!
I am using Froyo update from HTC also.
Sent from my EVO

My Eris charger did the same thing after two months.. so now I'm using my ps3 controller charger usb cord, and its working teriffic lol.
Sent from my Eris using XDA App

Then pins that hold the cable get pushed in when this happens you dont get a good connection. I have seen a few come in to my shop. usually give them a cable I have laying around. Leads me to wonder what others are doing differently. I havent had any issues with either of my chargers and I will test and play games with it plugged up so I know I put a little stress on it.

tomp517 said:
I wish they would have kept the mini usb like for the hero and most cameras.
Sent from my PC36100 using XDA App
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yeah that would have been nice, nice all my car stuff was mini usb

The physics of my connection are perfectly fine.

It's not the charger it's the port. There was a bad batch and it was fixed. Mine had the same issue and I couldn't charge my phone.

Screen fails when charging!

why when you plug the phone up to charge the touchscreen goes nuts can this be fixed with a software update?
edit:wrong section please move

you are using a different charger from the one recieved from the phone or you are using some old and faulty usb port from a computer.. These problems are reported in the Apps and themes section actually the wrong place 2
l2p

Im using a cord I was provided with

Sounds like either your cord or your phone has a problem. I'd exchange them while you can.

ok it does not do this when I plug it into my room or my other PC so why does this happen when I plug it in my living room or in my laptop! Ive about had it. I hope this is fixed with a software update

Darrien13 said:
ok it does not do this when I plug it into my room or my other PC so why does this happen when I plug it in my living room or in my laptop! Ive about had it. I hope this is fixed with a software update
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There's no problem with your phone, software or hardware. The problem you are experiencing is from the usb port not providing correct voltage that the phone need. Use the cord with the provided wall charger will not give you this problem.
Same thing happened to all 4 of my touch screen phones when used with some third party chargers or low voltage usb ports.

BruceCLin said:
There's no problem with your phone, software or hardware. The problem you are experiencing is from the usb port not providing correct voltage that the phone need. Use the cord with the provided wall charger will not give you this problem.
Same thing happened to all 4 of my touch screen phones when used with some third party chargers or low voltage usb ports.
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I am using the charger I was provided with just the USB from my old nexus s

Darrien13 said:
I am using the charger I was provided with just the USB from my old nexus s
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That's pretty strange. It sounds like the circuit in your living room has more noise in the power, but usually a DC charger should reduce that enough.

BruceCLin said:
That's pretty strange. It sounds like the circuit in your living room has more noise in the power, but usually a DC charger should reduce that enough.
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DC charger?

I plugged in an eBay cheapo charger and screen's touch goes all wonky on me too.

no software can fix what is clearly a voltage issue coming from either your charger or the source that your charger is plugged into. Had the same issue last night on a walmart charger but when I use the provided usb cable in a decent usb port or the wall charger provided by samsung, the problem goes away. I would steer clear of using the problematic charger/usb cable/wall outlet to prevent possible long term damage to your device.

generalagony said:
no software can fix what is clearly a voltage issue coming from either your charger or the source that your charger is plugged into. Had the same issue last night on a walmart charger but when I use the provided usb cable in a decent usb port or the wall charger provided by samsung, the problem goes away. I would steer clear of using the problematic charger/usb cable/wall outlet to prevent possible long term damage to your device.
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I noticed it happens when I have two plugs in my wall. So this is my outlet? How am I suppose to charge my device then? I REALLY want this device and do not wan't to return it because of the power issue. This didn't happen to my G1, im guessing because it used up less power?

Same thing happened to me so i took it back to BB and exchanged it. Its the phone. Go ahead and exchange it.

varungandhi said:
Same thing happened to me so i took it back to BB and exchanged it. Its the phone. Go ahead and exchange it.
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no it's no this is my 2nd device like this its my wall or charger's I get

I have this problem came with my current touch screen and my previous blackberry storm.. I used a cheap charger and I have this problem, or even if I use my wife's Nokia also like this.. what I do is pull off the battery and reinsert and your problem will gone.. alternatively, use back the original charger.. or your case, avoid using the socket which gives u the problem like your living room..
Sent from my Nexus One using XDA App

I am using the original charger

are you using your computer to charge the phone or is it plugged into the wall. i know a few people had the same problem when a computer was being used to charge the phone.

Im using a computer.

Darrien13 said:
Im using a computer.
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if you're using your computer, it'll keep happening. just to be on the safe side - exchange the device.

varungandhi said:
if you're using your computer, it'll keep happening. just to be on the safe side - exchange the device.
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This does not happen when I plug it into my pc can you explain that? Also I'm not going through the hassle of returning the phone again just to have the same problem occur because it is not my phone.

Xoom Charger

Does anyone know what kind of charger the xoom uses? Is it the micro USB like the droids? I hope so. Thanks.

lanternca said:
Does anyone know what kind of charger the xoom uses? Is it the micro USB like the droids? I hope so. Thanks.
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no it uses a regular a/c laptop type plug.. small thought teeny tiny

lanternca said:
Does anyone know what kind of charger the xoom uses? Is it the micro USB like the droids? I hope so. Thanks.
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its not unfortunately. its more like a laptop charger but much much more thin.

No. Unfortunately, it's a proprietary charger with a huge freakin' wall wart.
Watch the XOOM Unboxing vid here to see it.
The video says the USB gives a trickle charge, but that's wrong. The user manual explicitly states NOT to try to charge via USB as it may damage the device. I wonder how many morons will try that and fry their XOOMs.
Confirmed.
keith_4g (Motorola Engineer):
"The USB port is not capable of doing any sort of charging. Any power drawn from a USB charger is leakage current and not necessarily good for the device."

Does anybody know if / where extra chargers can be purchased? I want one for work and home.

schnoz said:
Does anybody know if / where extra chargers can be purchased? I want one for work and home.
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Motorola has them online. Probably amazon too.

Damn I was hoping as it'd be like most of the android phones.that way I don't have to buy another in car charger
Sent from my Nexus One using XDA App

setite said:
no it uses a regular a/c laptop type plug.. small thought teeny tiny
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Does it slip? please don't tell me it slips out easily

parrotheadmjb said:
Does it slip? please don't tell me it slips out easily
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I won't know till tomorrow, but i'm sure ti will be fine.

Stopping USB charge
How would one prevent a USB connection from attempting to charge the Xoom? Yell at the electrons to stop?

The port just doesn't support charging, just data. The batteries draw too much to charge over USB.
Sent from my HTC Vision using XDA App

parrotheadmjb said:
Does it slip? please don't tell me it slips out easily
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Click to collapse
Like most barrel type connectors, it does "click" into place. I'm more worried about the connector breaking off in the receptacle; the male plug is only 1.5mm diameter.
Unfortunately charging through USB is likely to be uncommon with tablets given standard USB's 500 mA limitation. The iPad charges through the USB, but it does not charge when the device is on.

to answer the question about the charger and how it fits. Yes is does slip out of the charging port rather easily especially when using the portfolio case which for me is the biggest design flaw of the xoom. I overcome this by using the docking cradle and sitting the xoom in my lap. Works well for me.

I wonder how true is this? It claims to be a car charger with a micro USB tip.
http://cgi.ebay.com/Silicone-Skin-C...304?pt=LH_DefaultDomain_0&hash=item1e61cb0e50

charger is a disappointment, but not a deal breaker. Another device another cord, just when I thought micro USB was just getting some steam. But on the bright side no orientation issues. I suspect I will get the dock and the charger will not matter.

calin75 said:
I wonder how true is this? It claims to be a car charger with a micro USB tip.
http://cgi.ebay.com/Silicone-Skin-C...304?pt=LH_DefaultDomain_0&hash=item1e61cb0e50
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Click to collapse
Its not gonna charge. That charger is designed for a phone. They're just bundling it together like they do for every device lol. Its pretty well documented the Xoom won't even trickle charge over USB.

it is a 12volt power supply. That is why it is so small not to be confused with the 5v mini USB. The Xoom needs 12 volts to charge

I'm sure that someone like iGo will come out with a tip for it. I have already e-mailed them about it. I have two tips for it for different devices that store on the cord so you don't loose them. The will be solutions for most of the issues if we are just a little patient.

My OnePlus One melted!!

I just got a new OnePlus One over the holidays. I've noticed that periodically it was getting very hot when I was charging it, both when using a car and wall charger and multiple different cables. On Saturday night I left it on the charger overnight and in the morning the phone was melted around the charger cable! Check out the pics below.
Only thing worse is that OnePlus says that it's likely because I was using a 3rd party charging cable (from my Samsung Galaxy S3) so they won't provide a refund or replace it. But they will let me pay $350 for a new mother board. So I'm out $400 and a brand new phone.

Normally using a different cable and charger wouldn't have such an effect. I know many friends who use aftermarket cables and chargers built for different phones and their phones are fine so I take that cause with a grain of salt.
Having said that, did you do any modifications to the phone, whether it be software or hardware? When it was getting hot, did you do anything about it?

geokilla said:
Normally using a different cable and charger wouldn't have such an effect. I know many friends who use aftermarket cables and chargers built for different phones and their phones are fine so I take that cause with a grain of salt.
Having said that, did you do any modifications to the phone, whether it be software or hardware? When it was getting hot, did you do anything about it?
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Click to collapse
No, I just got it. Didn't root or anything. When it got hot I rebooted the phone .. what is strange is that it didn't seem to always overheat. But it happened more than once on different chargers and cables.

I've been using a Samsung charger and cable that came from a galaxy s4 on so many different phones and nothing ever happened to them. Even have charged my one plus one with it. It was charging very slowly so I just used the one it came with and it charges at full speed.
Try talking with a different person and not mention using a different cable and charger. Its definitely not because of that. You deserve a new one.
Sent from my A0001

How??

abhishekv09 said:
How??
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Exactly...

abhishekv09 said:
How??
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Probably due to using a cable that isn't rated to carry the current that the charger outputs and that the phone draws.
Transmitted via Bacon

timmaaa said:
Probably due to using a cable that isn't rated to carry the current that the charger outputs and that the phone draws.
Transmitted via Bacon
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kinda like using a skill saw on one of those two dollar 12' household extension cords. everything gets hot.

It's really odd. The One itself uses a pretty powerful 2A charger :/
Sent from my A0001 using XDA Premium 4 mobile app

Hmm... did you charge your phone directly when it was still hot?

timmaaa said:
Probably due to using a cable that isn't rated to carry the current that the charger outputs and that the phone draws.
Transmitted via Bacon
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Thing is if a charger comes rated at a high output amp, they usually ship an appropriate gauge cable for it. I'm pretty sure Samsung would've shipped a 28/24AWG Micro-USB cable with a 1/1.5/2A (maybe not 1A) charger to prevent the wire from melting out. My guess is OP probably mixed cables with chargers. It's common to have multiple Micro-USB to USB cables these days given most electronics support. Most of the time these cables are 28/28 gauge. I am guessing OP used a 28/28 with a high amp charger (although the standard S3 charger seems to be rated at 1A from my search results). Seems like OP used the OnePlus One charger rated at 2A with a cable which was probably rated for 0.7-1A (that seems to be the standard S3 charger's output).
Can we get more info on what charger and what gauge cable was used OP?

sabrefresco said:
Thing is if a charger comes rated at a high output amp, they usually ship an appropriate gauge cable for it. I'm pretty sure Samsung would've shipped a 28/24AWG Micro-USB cable with a 1/1.5/2A (maybe not 1A) charger to prevent the wire from melting out. My guess is OP probably mixed cables with chargers. It's common to have multiple Micro-USB to USB cables these days given most electronics support. Most of the time these cables are 28/28 gauge. I am guessing OP used a 28/28 with a high amp charger (although the standard S3 charger seems to be rated at 1A from my search results).
Can we get more info on what charger and what gauge cable was used OP?
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Yeah, that's exactly what I said.
Transmitted via Bacon

timmaaa said:
Yeah, that's exactly what I said.
Transmitted via Bacon
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I was just trying to bring the odds of this happening to my phone closer to nil with a possible scenario so I could sleep better tonight after leaving it on charge :silly:

Everybody got a phone charger and cable with their phone right? Why would you use some other cable or charger then? Especially now that it seems that its possible to have your phone melt with using 3rd party equipment, why would you still not use the charger/cable that came with the phone? To me thats like buying a truck, putting different wheels on it and getting pissed when something happens.

Red5 said:
Everybody got a phone charger and cable with their phone right? Why would you use some other cable or charger then? Especially now that it seems that its possible to have your phone melt with using 3rd party equipment, why would you still not use the charger/cable that came with the phone? To me thats like buying a truck, putting different wheels on it and getting pissed when something happens.
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Convenience of not carrying that same cable everywhere? OP seemed to be using chargers at home and in his car, so it's easier to have a cable for each of those chargers.

Maybe the phone is defective. I hate it when OEM'S being cheap.
C'mon One Plus. Don't be like the ****ty samsung. Make the difference

Hey, you can easily and realitively cheaply change the plastic back cover on the OPO. Just purchase an original back cover replacement from OPO. It comes in various colors and even in bamboo. If the metal plug is still ok and only the plastic melted, you should be ok and still have a 100% original phone.

freeewilly said:
Hey, you can easily and realitively cheaply change the plastic back cover on the OPO. Just purchase an original back cover replacement from OPO. It comes in various colors and even in bamboo. If the metal plug is still ok and only the plastic melted, you should be ok and still have a 100% original phone.
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Click to collapse
He needs to change the fried motherboard

sabrefresco said:
I was just trying to bring the odds of this happening to my phone closer to nil with a possible scenario so I could sleep better tonight after leaving it on charge :silly:
Click to expand...
Click to collapse
Leaving it on charge overnight isn't good for the battery anyway, the more time a lithium battery spends at peak voltage (4.2v) the faster it degrades.
Transmitted via Bacon

WHen you don't have the official charger/cable with you, I ALWAYS tell people to charge it via a computer USB port (0.5 A) instead to be on the safe side (with whatever cable you plan to use).
And never mix/match your USB cable/charger ports.

USB-C adapter

I have seen some comments and reviews that some USB-C cables are dangerous to use on our phones. Mainly the "Amazon Comment" from a Google Engineer who said that a particular USB-C cable could harm the device.
I am looking to buy some cheap Micro-USB to USB-C adapters for my current chargers, does anyone know if they are safe to use?
Is there a thread that has all the tested and confirmed cables, adapters and chargers? Seems this USB-C thing is more confusing than I though it would be.

I think you are better off buying a USB 2.0 Type A to Type C cable instead of a micro USB adapter. This one has been recommended:
http://www.amazon.com/iOrange-E-Braided-Reversible-Connector-ChromeBook/dp/B010VFFSL4/
Something like this is NOT compliant, according to the same Google engineer:
http://www.amazon.com/Adapter-TechMatte®-Convert-Connector-OnePlus/dp/B0151RKYBG/

bummer, I don't need "fast charging" all the time so I'm ok with standard charging speed for the most part. However I certainly don't want to "harm" my device with a cable or adapter that is not properly engineered.
Most if not all of the cables he recommends are around $20 for just a cable. Craziness...

I don't think you will damage the phone, but there's a risk you will damage the other side, i.e. charger or computer port. Now frying a $10 charger is not a big deal as long as you are not setting the house on fire, but frying a computer USB port is a different story ... that's what I'm really worried about.

I love how iOrange raised prices on their cables by $4-5 each. That's a 25% increase since gaining popularity yesterday.

Cares said:
I love how iOrange raised prices on their cables by $4-5 each. That's a 25% increase since gaining popularity yesterday.
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Been steadily increasing since the engineer made his post. I understand, but on the other hand, I need a cable.

Cares said:
I love how iOrange raised prices on their cables by $4-5 each. That's a 25% increase since gaining popularity yesterday.
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Good thing I ordered 2 the day the article came out. I thought they would raise prices with all the free publicity they got from the article.

What about those from one +? I bought a couple when they were in Stock

Cares said:
I love how iOrange raised prices on their cables by $4-5 each. That's a 25% increase since gaining popularity yesterday.
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good enough reason for me to go with a different company. i hate when companies do that.

Rattles said:
good enough reason for me to go with a different company. i hate when companies do that.
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https://www.monoprice.com/product?c_id=103&cp_id=10303&cs_id=1030319&p_id=13009&seq=1&format=2
If i you don't need 3.0 data speeds, thats the way to go. There is a google doc put together on reddit from all of Google engineer's comments/posts: https://www.reddit.com/r/Nexus6P/comments/3robzo/google_spreadsheet_for_usbc_cables_with_benson/

jsk23 said:
https://www.monoprice.com/product?c_id=103&cp_id=10303&cs_id=1030319&p_id=13009&seq=1&format=2
If i you don't need 3.0 data speeds, thats the way to go. There is a google doc put together on reddit from all of Google engineer's comments/posts: https://www.reddit.com/r/Nexus6P/comments/3robzo/google_spreadsheet_for_usbc_cables_with_benson/
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Based on the photos, it seems identical to the cable Google sells. Wouldn't be surprised if they both came from the same place.

My question is this: why are people buying all kinds of usb-c to other versions of usb cables? The phone comes with everything one needs to charge or plug into a computer. Unless everyone wants cables for every room in the house...?

Rattles said:
good enough reason for me to go with a different company. i hate when companies do that.
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wvcadle said:
My question is this: why are people buying all kinds of usb-c to other versions of usb cables? The phone comes with everything one needs to charge or plug into a computer. Unless everyone wants cables for every room in the house...?
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I leave my stock charger in the living, but I want an adapter for overnight use to plug it in to my 2.4v Nexus 7 charger that stays in my bedroom.

jsk23 said:
I leave my stock charger in the living, but I want an adapter for overnight use to plug it in to my 2.4v Nexus 7 charger that stays in my bedroom.
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The 6p comes with 2 cables already... One usb-c>usb-c and one usb-c>usb-a... So use the usbc/c cable for home and the usbc/a cable for travel.
Sent from my Nexus 6P using Tapatalk

wvcadle said:
My question is this: why are people buying all kinds of usb-c to other versions of usb cables? The phone comes with everything one needs to charge or plug into a computer. Unless everyone wants cables for every room in the house...?
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Work, car, etc. I don't want to remember to take the charger/cable with me to work or in the car, I just want to leave them there. And the short cable that comes with the 6P is well ... too short. If you have a desktop computer sitting on the floor or want to charge from the wall or the car, it's just not good enough.

Fair enough!

inneyeseakay said:
The 6p comes with 2 cables already... One usb-c>usb-c and one usb-c>usb-a... So use the usbc/c cable for home and the usbc/a cable for travel.
Sent from my Nexus 6P using Tapatalk
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This has nothing to do with travel. and the c-a cable it comes with is too damn short to use for much beyond data transfer. Unless the USB a charger is literally plugged in right next to where the phone is going to sit.

I'm trying to figure out how this new charging thing works as far as the required cable/charger.
I bought the iOrange-E cable from Amazon. http://www.amazon.com/iOrange-E-Braided-Reversible-Connector-ChromeBook/dp/B010VFFSL4/
I have a charger from my old Galaxy S4 that is 5V-1A. When I plug the iOrange in that charger and to my phone, it will say "Charging" but will not steadily charge. What I mean by that is that it'll change states to charging, then it'll stop charging, over and over again.
Another charger I have is 5 V - 2.1 A. With the iOrange cable, this works fine. It will say "Charging."
I have an Anker car charger. This is the one I have: http://www.amazon.com/gp/product/B00FYQKMRG?psc=1&redirect=true&ref_=oh_aui_search_detailpage
I'm not sure what the V/A is on that but with the included USB C -- USB A cable that was shipped with the Nexus 6P, it will charge.
I don't have the USB specs but does anyone know what the minimum is for simply "Charging"? How about "Charging Rapidly?"
I'm assuming my 5V - 1 A charger is too low since it doesn't seem to charge the 6P properly.

I saw the same thing with an HTC 1.5A charger. It charges for a few seconds and then it stops. Not sure what's going on, you'd think that it could at least pull the 500mA or 900mA per the USB spec. Another Anker charger that I have works.

I have this adapter Delmkin
It passes compatibility test using this app CheckR when hooked up with a tronsmart micro-USB cable.
Somebody mentioned that we have all what is needed inside the box and that's true and all but thing is most people don't want to carry their cables/chargers with them wherever they go. I have at least two charger with cables in each room of the house. One in each car and one at work. Makes it convenient since micro-USB cables/chargers are so cheap. Now with USB-C its a different story. One these cables are not cheap at all and now we are learning most of them aren't even complaint with the specs. So it helps to have a tiny adapter to be able to use all the cable I already own with Nexus 6P.