[SOLVED] Update stuck - advice needed - Desire HD General

I got an e-mail from HTC support updating a ticket I had in about there being an update that solves the problem so I went back to a nandroid with stock Sense that was rooted. I checked for updates but the only one showing was to go to 1.32.405.6 (I think) which is quite old. I decided to try installing it and then check again after it had updated. Unfortunately that's where I'm stuck and I'm not sure what to do.
I downloaded the update via WiFi and let it reboot where I'm now stuck at a screen with the triangle ! update but also an android logo guy. I've never seen that before but I'm guessing it's not a good thing. I had a full charge before I let it start the install and I'm still at that screen now unsure if I should pull the battery. It's been on that screen for over five minutes now.

Crisis averted. I got bored waiting for it to move so I pulled the battery and restarted it, working fine now but I keep getting the prompt that the update is ready to install. How do you get rid of that?

OK got that sorted now too. Restoring another nandroid backup cleared it.

You probably had OTA updates box unticked in your working nandroid backup.
You'll find the option to turn it on / off here:
Menu > Settings > About Phone > System Software Updates
Glad you're sorted though

Related

OTA Update Fails

Wtf got the ota update and its starts all good but then it hangs a yellow ! appears.. what can i do? i even did a factory reset i only was rooted and i took care of that.
zero313 said:
Wtf got the ota update and its starts all good but then it hangs a yellow ! appears.. what can i do? i even did a factory reset i only was rooted and i took care of that.
Click to expand...
Click to collapse
at least you are getting something OTA
Ditto
Unfortunately, I get the same thing. I was rooted, but I unrooted (not quite as thoroughly as you did, as I only used the "Unroot" option, but we got the same results). Wonder if it is something wrong with the update...
seanfrisbey said:
Unfortunately, I get the same thing. I was rooted, but I unrooted (not quite as thoroughly as you did, as I only used the "Unroot" option, but we got the same results). Wonder if it is something wrong with the update...
Click to expand...
Click to collapse
Did you change ANYTHING when rooted? Did you freeze, rename, modify or delete ANY of the files in the original ROM in any way, shape or form?
Same thing here
When I bought this device 3 weeks ago, I rooted it with z4root. Not too long after an update disabled z4root on the tablet.
I thought no big deal, but then today comes and I the OTA update won't work.
Anyone more experienced than me have any ideas of how to get this update applied properly?
Me too. Update failed to install. Not sure why. I have also tried unrooting.
FloatingFatMan said:
Did you change ANYTHING when rooted? Did you freeze, rename, modify or delete ANY of the files in the original ROM in any way, shape or form?
Click to expand...
Click to collapse
I'm confused, if I froze an application, didn't unfreeze it but did a factory reset...wouldn't that resolve the issue?
ok so i woke up this morning and my a500 notified me the there was an update available so as you can imagine I was very happy to finally have this, so i updated and when it was done it said update successuful but when I checked it still said 3.01......WTF
Not rooted ever..
Those interested in getting back their OTA, properly backing up their original ROMS or restoring them, please follow the tutorials in this thread:
Going back to stock TUTORIAL
Be helpful and provide your firmware if you have a backup so we can build a database for those who don't.
Be sure to report what is working and what is not working for you once you've tried the tutorials!
Unlike the 14 threads on these matter I take the responsibility as OP to upgrade my original post as firmwares and new info becomes available.
Let's create a focused troubleshooting and tutorial thread,
Thanks.
I'm rooted via gingerbreak and the update worked fine while still rooted. It did break root. Just had to re-apply gingerbreak and all is good, back to root with latest update.
gingerbreak worked with official 3.1 ?
it didn't work with 'leaked' 3.1 ?
OTA
Ok after long night and hours of research i found out a lot.
1 if you have modded ad hoc in wpa_supplicant file recover the original file
2 if you have modded the phone.apk and telephoneyprovider.apk to save battery this is the reason why you won't get the update.
i put these files back and instantly got an update, i mean the exact second i set those back
i can't believe this my updates keep failing to install. FING POS i tried everything, factory reset
i have tried everything, even factory reset, it fails while installing after reboot
acer support are a bunch of retards, they don't even know they sell tablets????????
need help i can't upgrade, it fails every time
does anyone know where the install logs are
the log is \cache\recovery\last-log
Oklahoma City, OK noon CST
First attempt failed:
Changed the wpa_supplicant back to original and all went smooth the second time
I never changed anything and it failed.
**Edit: I rebooted my devices and left it completely alone after unzip and it rebooted into recovery mode and seems to be installing **
I had the same problem, It was pretty disheartening.... but I unrooted my device, re-booted and tried again and SUCCESS!!!
But now I can't get it to re-root using gingerbreak... HELP!
SUCCESS!
Ok. I got OTA update 4.010.08 (122.71 MB) this morning. It failed.
So I unrooted my device. Re-started it and tried again... SUCCESS!
I tried using Gingerbreak to root it again. FAIL!
So I used this: http://forum.xda-developers.com/showthread.php?t=1138228
SUCCESS!
Hope this helps those of you who are having problems.
No need to unroot nor go to stock.
I had the same issues. Then I simply used Acer Recovery to install stock recovery and everything worked fine.
Ceger
Acer Recovery?
Did Acer Recovery come with the tablet?
I tried the update numerous times over the last 4 days. Most of the time the download would fail, which I put down to my slow internet connection and overloaded Acer servers. But about 5 times it would finish downloading and then error out on install with a message about the update being invalid. I tried rebooting several times during this process. I have never rooted the tablet and only have a few apps installed as it was a recent purchase.
Finally it worked when I ejected the external SD card and rebooted. It may be a coincidence, but anyone else who gets the "invalid update" warning during install on an unrooted device may wish to try this prior to the download/install.

Active Sync Icon wont go away

Droid 2 updated to pre rooted 2.3.3 started with flash back to stock froyo 2.2 then did z4 root to get droid 2 bootloader to work then did install of monster zip file everything went fine and all appears to be working but active sync icon will not go away ? i shut down all running programs that did not solve it, I check to make sure it wasnt verizon OTA trying to come on but when I check for system update its tells me there are none found , so im unclear whart i may have done wrong or why it wont go away HELPPP please
After much reading and trying, Doing a factory reset has fixed the issue, also when droid first came up I did not sign into google, just activated my phone, watched for the sync icon for 15 minutes , then went to market which forced me to sign in , sync icon came on for about 10 minutes and has now gone, So must have been a google sync thing ( stuck i guess ) hope this helps some of you , make sure all personal data is backed up before doing factory reset ! good luck

[Q] Can't boot after failed update

New stock A500 just out of the box this morning. Booted fine after the recommended 4 hour charge, running 3.0.1. Took the OTA update at the popup and rebooted fine. Checked in system and saw another update was available, downloaded and let it reboot, progress indicater went almost to end and failed. Tab won't boot now, shows status items and clock in lower right and small icon in upper left corner with 2 pulleys labeled "Android System", nothing happens when touching anything or pressing buttons. I've tried the reset button, cleared cache and data, have tried downloading several "update.zip" files and putting them on the SD card then rebooting into recovery. The updates start to install then I get a yellow triangle. I'm sure that there is a solution to this but I couldn't find it!
Thanks in advance,
Bob
EDIT: in addition to not booting since the failed update I have found that the tablet is no longer charging now too. Looks like this thing is going back to the store!
rlt9999 said:
New stock A500 just out of the box this morning. Booted fine after the recommended 4 hour charge, running 3.0.1. Took the OTA update at the popup and rebooted fine. Checked in system and saw another update was available, downloaded and let it reboot, progress indicater went almost to end and failed. Tab won't boot now, shows status items and clock in lower right and small icon in upper left corner with 2 pulleys labeled "Android System", nothing happens when touching anything or pressing buttons. I've tried the reset button, cleared cache and data, have tried downloading several "update.zip" files and putting them on the SD card then rebooting into recovery. The updates start to install then I get a yellow triangle. I'm sure that there is a solution to this but I couldn't find it!
Thanks in advance,
Bob
EDIT: in addition to not booting since the failed update I have found that the tablet is no longer charging now too. Looks like this thing is going back to the store!
Click to expand...
Click to collapse
You most likely could put it into fastboot mode and flash it to fix your problem. BUT I WOULD NOT mess with it if it is brand new and you've done nothing to it.
TAKE IT BACK AND GET A NEW ONE
Thanks for the reply, please tell me more about this fastboot option.I have another 13 days to return it to the store so I don't have anything to lose! All of the stores in the area are out of the a500 right now.
Sent from my DROIDX using XDA App
If you start playing around fastboot and flashing you will void your warranty. Take it back while you can and you can honestly tell them that you did nothing to it.
Yeah, I see that the warranty could be an issue later if I did get this tab running now. I did an online chat with Acer support this evening and they indicated to me that they believe the problem to be a hardware failure, they wanted me to send it in but I told them that it's going back Walmart and they can send it back. Thanks again for your help and advice.
Best regards,
Bob

[Q] Galaxy S5 android 5.0 and recovery

Hi guys
I'm using samsung galaxy S5 (4.4.2) and recently upgraded to 5.0 using custom rom which I found here. It was working just great. I created 2 Nandroid using TWRP. One after a fresh installation another one after restoring my file contents from Helium and Titanium backup..
However something went wrong and i decided to restore my nandroid backup to revert back my changes. To my surprise both nandroid backup failed. I got a success message (using recovery mode) however when i reboot my phone im getting tons of messages like "System failed to start" "process failed to start" wait or press ok.
When I reflash the custom rom, it works fine, however i couldnt recover my system from nandroid backup.
I repeated several times but both nandroid gave me this same error. I even tried fixing permissions but no use. Then I used odin to flash a stock rom (BOA3) and rooted that using TWRP and most recent SU binaries. Its working great now, however I just wanted to know what is the best method to take a nandroid backup now? I'm afraid TWRP will bail out on me once again.
All the while I used CWM and it was great however 5.0 requires latest binaries and only can be rooted via TRWP recovery. Any suggestion? I just want to take a complete nandroid backup and save it in case if something goes wrong.
Thanks
sam20e said:
when i reboot my phone im getting tons of messages like "System failed to start" "process failed to start" wait or press ok.
Click to expand...
Click to collapse
I'm being plagued by this problem since I updated, flashing stock Lollipop using odin.
The problem first appeared after trying to restore my app+data using Titanium.
I went back to the beginning and flashed again but my phone is still unstable and I still occasionally get the '"System failed to start" "process failed to start" wait or press ok' issue that you have. A reboot generally sorts it out but the update has made my phone very unstable.
I also have big problems entering recovery and download modes using the buttons.
Cleaning my cache/davlik hasn't solved it either.
Hopefully someone can help us.
Anyone?
Got "Reactivation Lock" disabled?
Settings > General > Security
*Detection* said:
Got "Reactivation Lock" disabled?
Settings > General > Security
Click to expand...
Click to collapse
Yes. Thanks for the suggestion though.
Trouble in Galaxy town
Hi, I'll try make myself short.
1) Back when I had an Galaxy S2 i modded it a little bit but I haven't done it at all since then.
2) Now a few years later I got bored/sick of the stock ROM that comes with the S5 so I wanted to install something I knew had a good reputation, Cyanogenmod.
3) Getting a new recovery was an nightmare itself but eventually I got it working and made an backup so I could roll back if needed to.
4) Now, 24 hours of using CM12 I can only say one sentence: "What kind of crap is this?!" It's so unstable it's almost ridiculous. Bluetooth hangs up all the time thus requiring a reboot which leads to most-annoying-thing-ever-#2. The clock resets itself upon EVERY boot which makes WhatsApp go bananas. Doesn't matter if I previously set the time/date manually or let the phone do it automatically. Then there are the random hang ups that occur all the time and one third thing. Hardware acceleration in BS Player doesn't work AT ALL!
5) Said and done I reversed to the back up but oh man the phone wasn't happy about this (yes I made a wipe before recovering the backup). Nearly every basic service malfunctioned and were forcibly shut down. A factory reset made no difference...
6) For some reason I opened KIES and found out that an update with android lollipop was available so I (in a moment of despair) installed that hoping for salvation.
7) The phone boots properly and everything seems to be going wonderful until I realize that my network connection is high on something. Loses connectivity to my provider all the time thus the phone is totally useless.
8) I HAD to have a working phone for work and since no support is given on Sundays from Samsung I again installed CM12 just for the day.
Now to the good part!
9) When trying to recover the backup once again it's gone corrupt! Can't recover so now I'm stuck with buggy-as-h*ll-cyanogemmod12 with no means of reverting.
What-the-actual-****-do-I-do? Been trying to make some sense from the thread "Galaxy S 5 Original Android Development" but I feel so lost. So if someone could point me in the right direction I would be very grateful!
EDIT: What I want is to reverse back to original stock ROM. Screw the bloatware. I just need the phone stable and working!
EDIT2: After some more googeling I've figured out I need a stock ROM with the right CSC. I use a swedish carrier other than 'tre'. Shall I look for ROMs with CSC 'HTS' anyway? Can't find any info about other carriers in sweden.
EDIT3: Now I've found what I think is right on sammobile.com/firmwares/database/ (search query: 'g900f', first hit 'Sweden' CSC 'VDS'). Worried thou as it's Android Lollipop which made my phone go nuts. Can't find the KitKat version on that site...
EDIT4: Found the KitKat version on samsung-updates.com. The download speed is sooooooo slow (~6 hours)! Download limits should be illegal...
Thanks! //R

Motorola update , stuck at TWRP. Will tip for help!

Hi ,
to make a long story short, my phone is stuck at the TWRP screen, since today I installed the new Motorola update to Nougat. After researching the problem some threads suggested to delete the Motorola update file, but I cannot find this file or what its name is?
Any help appreciated and willing to tip to help me restore phone urgently as need it to go out.
Longer story:
My friend helped me root the phone in the first place because after about every 2 months of usage it would come to a crawl it was so slow. And he did warn me not to install updates, but I mistakenly thought that meant major updates not releases. So yesterday the first time I installed the update, the phone got stuck at TWRP. I couldnt find any way to revive the phone, so I went through the process of using Recovery bootloader to factory reset. Reinstalled all my apps, configured everything, which takes hours as i'm very particular about my setup. And then ran root checker which said "your phone is NOT rooted". So my friend had suggested once its backup and running to install the update as it would be ok. Well I did and it is isnt. It's stuck back at TWRP again.

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