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All of a sudden, the frontal buttons of my hermes 200 stopped to work, the onyone still working is the joystick.
I did not install any new software and the phone did not have any shock.
I was talking tho the phone and as i tried to stop the call i found this problem.
I installed a new rom just to see if it was something related with a software corruption but they are still not working.....
The red button in the picture are not working.
Any suggetion please???
thankyou
Max
the same problem!
Hey guys in this thread there is a possible solution.
http://forum.xda-developers.com/showthread.php?t=321163
hi all,
i have Some problem with the proximity sensor.
when i lanch a call, first i put the phone near My head, the phone goes black,
but 2 seconds after, when It start tonning (ringing in the speaker) the phone wake up.
if i put It off and back It goes off.
but when the person answer, It's the same thing, the phone wake up. and i must put It off the head and back.
if i dont do this i cut All people 3 or 4 times.
if i receive a call, no problem.
i know some people have already post same problem with proximity sensor, but nobody explain it.
if someone can help me to fix it.
(sorry for my English )
im sorry but I really need help
Hi ! I`m so sorry but I cant help you. The proximity sensor did act strange on me with no obvious reason and I was forced to hard reset ...
Cordialement ,
Sergiu
Even if i hard reset, there is no change.
If i call someone, on each step the phone switch on :
when start ringing ... and after when the person answer ...
is there a registry to edit, or maybe a ROM update ?? im in 1.43
But if i update the ROM i'll loose my orange tv player app
You may try to flash another ROM at your choice ...
I know this might sound a strange question, but do you have long hair?
I only ask as this issue has been raised by a few other people, and most of them have said it either happens with their girlfriends (who have long hair), or that they have long hair.
I have short hair and I literally couldn't be more impressed with the proximity sensor.
lol, no ...
i' ve short hair.
i tried with the finger hidding the proximity sensor, and i can see when the phone start ringing it wake up, and the same thing when the person answer, or answering machin.
so it's a software problem.
i tried to update the ROM, and it says it can't update
maybe because i'm on French Orange ROM .
i'm sure if i can update with RUU rom, it will work fine after
I have this problem occasionally. It seems the proximity sensor somehow cooperates with G-sensor, because last time I had this problem I was lying in bed while calling, and screen simply did not turn of. But when I turned the phone vertically, and back, it started to work. Very strange.
so i upload the ROM to an officialy 1.48 (i have no orange rom and app now)
but still the same problem.
the phone goes black, but wake up when start ringing, and same when the person answer the call
i need help, because each time i cut always the call if my hear touch "end call".
now to keep the call i put it back from my head and back to when start ringing, and i do the same 5 seconds later when the person answer.
and after its ok, the phone stay off
i love this phone, but i'm sad
I guess it's a bug HTC will have to fix at some time. I've read it can happen to all ROMs.
But for the meantime, there's a workaround. You can install S2U2, it's a nice program. and one of its features allows you to choose "blank screen on talk". Never fails. Try it. No more accidental button clicks.
Thx a lot i'll try it (try to find it before )
maybe someone can make a soft to have a slide to unlock while calling ??!!
but i'll try your soft and tell you
same problem with my hd2....despite I tryied several rom on several build.
just a hint: don't activate "sms wakeup" (BSB allows that), because if u receive a message during a call, display will activate again!
It's a big issue, coz I cut many calls or I push buttons during a call...
I need a cab to lock the screen during a call!
ok i try S2U2, but difficult to configure...
always the same thing.
i found that not all numbers bug !!
i try a friends and all is ok, but my wife or my mother or others it bug
i dont know why some work and other not
i some one can help me trying configure S2U2 ???
or a cab just maybe to slide unlock while calling, something like that.
are we only 2 with that bug ????
it's not about the number u call, it's about simple casistic! try to recall the same number once the black screen doesn't work...try and it's gonna work! it's how sensor application works....just when it wants!
everythin was right with the resistive screen, but the capacitive one needs to a different lock.
i test sevral times on the sames numbers.
always my friend number 1 work nice, and all others not
it's very strange !
after call, press windows key and then lock pad.... I am doing this now cause of occasional problems....
yep, its a way...
but it's so strange.
i see when i try to call a home phone all is ok.
and some operators just bug the proximity sensor !!??!!??
So strange.
i just try another rom (an english one) but the same thing
and i have some trouble to make a god configuration for S2U2
so still no solutions... thats too bad
Hi all,
I come back to you to explain the situation now.
I call the orange center for smartphone, and i explain my troubles, it was last thursday.
So they change my phone last friday.
I tried directly, and exactly the same problem.
i called them again, and explain again, then they change it an other time.
This morning they come change it for the 2nd time, i try directly again,
then the same thing. alwayes the same problem.
so i call them again, and they say someone call me in this week to talk about the trouble.
i try other orange sim card, and same problem.
so in all my contact list, i've only 2 numbers which there is no trouble.
For all others numbers, the phone wake up each time.
PS : the orange service has nobody instead of me who have this trouble
anyone have a solution ????
proximity problems
Hi,
i also have the proximity sensor problem (or rather wife has)
HTC HD2 on UK o2 operator ROM
as i said, wife has a problem of screen activating during calls, it has not happened to me yet ?
noticed she always holds the phone to her left ear (wont change sides she says), i hold it to the right ear !
really need a fix for this as she threw it at me tonight as she cut off a really important call ! !
After two weeks testing I found out that the original screen protector with the two holes for the sensor makes the problems!!!
thake the screen protector out or cut it and the proximity sensor will work perfect.
Kochavy
Hi guys,
I dont know if this has already been discussed or if anybody has had the same problem,
The proximity sensor that is supposed to turn off the display while in call only works when i make a call. If i am receiving a call then the display stays on and i end up ending the call accidently will my cheek.
I was wondering if there is a fix or app to sort this out. I am looking for something that purely sorts this problem out and dont really want any other features etc.
Many thanks,
Loz
I cannot replicate this problem. The sensor on my HD2 works perfectly on incoming calls.
no offences but i am sort of hoping others have this problem so im not the only one lol strength in numbers and all that...
can anyone relate to the problem i have, i have searched the settings time amd time again looking for proximity settings to see if it has been disable or something
please help!
hi guys,
i am still having problems with the proximity sensor when i receive a call, can anyone help????????
thanks
There has been a few posts like this in the past, but AFAIK no-one has posted a solution or reason for it happening. I've never had any problems with the proximity sensor on my handset so can't help any either, but I would guess it has something to do with using a screen-protector or possibly the screen being full of smudges right around the sensor.
thanks for the reply
i dont think it is the screen protector im using because it works whenever i make a call, its just when receiving a call it doesnt turn off the display!
does anyone no if there is a fix or reg edit i could do to get it working again?????
bluearmyb said:
thanks for the reply
i dont think it is the screen protector im using because it works whenever i make a call, its just when receiving a call it doesnt turn off the display!
does anyone no if there is a fix or reg edit i could do to get it working again?????
Click to expand...
Click to collapse
Hello,
I have the same bug and I post it yesterday, the screen off when I make a call and stay on when I am getting a call.
My Rom is 1.48.405 from UK, and I have screen protection from HTC with small hole on the sensors.
also when I making a call the screen off but need to turn on when you take the phone far from your head, sometimes it is heppens but sometimes not.
kochavy
When I bought the phone it was 1.43.405 and I upgraded it to 1.48.405.
maybe this is the problem!!
kochavy
just a innocent fact.
I had noticed that when starting to make a phone call the prox. sensor turns off the display but when the connection is made (the fuzzy noise and the first beep) the displays turns on. To reactivate the prox. sens i have to move the phone from my ear and then approach it again (please forgive my bad english) and the display turn off as designed. This issue can lead to the idea that the sensor is broken or malfunction.
I hope it helped
kochavy said:
Hello,
I have the same bug and I post it yesterday, the screen off when I make a call and stay on when I am getting a call.
My Rom is 1.48.405 from UK, and I have screen protection from HTC with small hole on the sensors.
also when I making a call the screen off but need to turn on when you take the phone far from your head, sometimes it is heppens but sometimes not.
kochavy
Click to expand...
Click to collapse
yeah it sounds the exact same problem. i have the exact same rom (1.48.405 from uk) and screen protector from htc. startin to become a big problem coz i keep ending calls accidently
hopefully can fine a solution
bluearmyb said:
yeah it sounds the exact same problem. i have the exact same rom (1.48.405 from uk) and screen protector from htc. startin to become a big problem coz i keep ending calls accidently
hopefully can fine a solution
Click to expand...
Click to collapse
Where did you buy it? mine from Israel.
vi_rus said:
just a innocent fact.
I had noticed that when starting to make a phone call the prox. sensor turns off the display but when the connection is made (the fuzzy noise and the first beep) the displays turns on. To reactivate the prox. sens i have to move the phone from my ear and then approach it again (please forgive my bad english) and the display turn off as designed. This issue can lead to the idea that the sensor is broken or malfunction.
I hope it helped
Click to expand...
Click to collapse
thanks for the info.
when i make a call the screen turns off straight the way before i have even put the phone to my ear, and to turn the display on i have to press a hard key
i am startin to think it is a proxomity sensor malfunction so hoping for some kind of fix
kochavy said:
Where did you buy it? mine from Israel.
Click to expand...
Click to collapse
i got mind from the uk, did you have the problem before you upgraded rom?
How do you turn it off? what is hard key?
what are you doing when you get a call?
kochavy
bluearmyb said:
i got mind from the uk, did you have the problem before you upgraded rom?
Click to expand...
Click to collapse
I dont know I just bought it and upgrade the same day.
Did you send mail to HTC?, I did but thay never send me mail back
kochavy said:
How do you turn it off? what is hard key?
what are you doing when you get a call?
kochavy
Click to expand...
Click to collapse
i dont no it does it automatically but not using the prox sensor, i usually press the back key to turn it back on but the it stays on
there is nothin i can do when i get a call the display always stays on
HTC havent got back to me so i was hoing some one on here would no wat to do!
may someone can help us out?
I will wait for Rom 1.66
yeah me too hopefully that will resolve our problem
ill be checking htc website constantly until the uk rom is released
After two weeks testing I found out that the original screen protector with the two holes for the sensor makes the problems!!!
thake the screen protector out or cut it and the proximity sensor will work perfect.
Kochavy
Hello guys,
at first i want to excuse for my language mistakes, it's not my native language.
I have a problem with my phone. If I make a phone call, the proximity sensor deactivates the screen, like it should be, but the screen won't wake up, after I push the phone away from my ear. It takes a long time, until I can see something again on the screen. I don't want to create a new thread where I am crying about this issue, I want to solve this problem.
I also searched at many other developer-forums and i noticed, that this happens to many people around there and everybody is crying about it.
Everybody who can provide informations, that can help to solve this problem is invited to share his experiences with us.
The HD2 is a very beautiful mobile phone, but this problem is really annoying.
I made a lot of tests to find the reason of this problem.
Things, that I did without getting clear results:
1. Dirty sensor
It could be possible, that the sensor or the glass plate is dirty inside and because of this, the sensor can't recognize it properly.
2. Light sensor
It was random, that I expected that this issue also depends on the light sensor. I made a call and the screen goes off, like every time. Now i take the flashlight and light it in the area of the proximity and light sensor. Instantly the screen went on and displayed everything, but if I move the flashlight away again, it goes off. and that happens as long as you make the call. If you end the call the screen stays off like it's everytime the case. If I move the flashlight now in front of the sensor area, the screen goes on and it stays on.
EDIT: It's not everytime working.
The following things I did, but brought no solution:
1. Flashing everything new
I did a task29, flashed some different radio roms, different HSPL's and also many different ROM's. Windows Mobile and ALSO Android. Nothing helps.
2. Blowing inside the case
I also read that it help if I blow inside the case near the area of the sensors. I don't know if it really helps, but it's fur sure not the reason.
3. Display protector
In my case it's not the reason, because I don't use a protector and never used one.
Questions, that I have now:
1. Proximity sensor
Everybody says the HTC HD2 has a proximity sensor, but I don't know if this is sure. Maybe the phone has only a light sensor, which works like a proximity sensor, like other newer phone's like the HTC Wildfire.
2. Production error
Could it be a failure from the factory? Encoutered anybody this problem only after some time? Or maybe anyone who can say that the problem was solved by itself?
Please don't answer like: use the forum search or something like this.
I searched a lot and not only in this forum.
Best regards Gerhard Silvio
Further test confirmed, what I said. The problem must be the light sensor. After a call and the phone don't turn on, light a fire in front of the phone or light with a flashlight to the sensors. it goes on immediately!
Strange..
EDIT:
I made a video to show what I mean. Excuse me for my bad english ^.^
Now you developers outside are asked how to fix it...
Open the phone and clean? Or maybe it's not so easy?
Best regards
There is no possibility to fix this issue, because the light sensor is not programmable (as we know now, the HD2 has no proximity sensor). The sensor decides to turn the screen off when it gets dark, so i took some black nail polish and put it under the glass surface in front of the sensor. The screen now don't turn off and automatic light won't work also, but i can compensate these problems better than the call issue.
And without doing this, you will never be able to use WP7 right, because you can only end a call if you push the on-screen button, and this button won't appear. So you must wait until the other side ends the call, and if this don't happen you can't use your phone again without remove and reinserting the battery ^^
I hope I could help you by providing these informations.
Thread can be closed, there's nothing more to say.
The problem is isnst a problem 'cos you burned the proximity sensor with that heat.
iamrv said:
The problem is isnst a problem 'cos you burned the proximity sensor with that heat.
Click to expand...
Click to collapse
What are you talking?
That has nothing to do with any heat (if you mean the lighter). It was 3cm or more, can't follow your answer, cause its unlogical. It also worked with a normal light or a laser or anything else.
the problem u have ( i have too) only happens in nand builds, i dont have this issue with Duttys_2.5_5.21916.5.0.95_3.14_HD2_ML_Family_ROM_(V12)_WWE installed.. the phone act normal completely.
so i have to say this to me is a nand build issue, why others on htc hd2 arent not having this problem is what confuses me
In my case, it was not depending of what build or os i use. It happened in wm6.5, sd android, nand android and also in wp7. I caused by the hardware, and if i can't repair it, i have to destroy or deactivate it. with software you can't deactivate the sensor so i coloured the sensor black, that he won't notice anything anymore and the problem is solved. i have no problem with the screen active, while calling.
Firstly, the HD2 DOES have a proximity sensor and it works flawlessly in WM6.5. I know this was 100% fact for me, as I was very impressed at how well it worked. There are 2 sensors, clearly visible, next to the earpiece. One is a light sensor, as you know, and the other is a proximity sensor. This is not an opinion - it's a fact. I just wanted that to be very clear.
Also, I don't have this problem in Android, either SD builds (I don't use any more), or NAND builds (my daily driver). I will admit that there is a delay of a couple of seconds when I take the phone away from my ear, before the screen comes on, but I know that's just down to the fact that I'm using ported software.
You say that in your case this failed to work in both WM6.5 and Android. You've got a dodgy proximity sensor then. This is clearly a hardware failure.
The HD2 DOES have a proximity sensor but this fault does occur on some android builds
If it occurs for you everywhere, then u simply have a faulty proximity sensor, and i know this because i too have used wm.5, andoird nand and sd, and WP7
and the proximity sensor works fine on all but some (older) android builds
if the HD2 didn't have a proximity sensor there wouldn't be a second hole, next to the light sensor.
johncmolyneux said:
Firstly, the HD2 DOES have a proximity sensor and it works flawlessly in WM6.5. I know this was 100% fact for me, as I was very impressed at how well it worked. There are 2 sensors, clearly visible, next to the earpiece. One is a light sensor, as you know, and the other is a proximity sensor. This is not an opinion - it's a fact. I just wanted that to be very clear.
Also, I don't have this problem in Android, either SD builds (I don't use any more), or NAND builds (my daily driver). I will admit that there is a delay of a couple of seconds when I take the phone away from my ear, before the screen comes on, but I know that's just down to the fact that I'm using ported software.
You say that in your case this failed to work in both WM6.5 and Android. You've got a dodgy proximity sensor then. This is clearly a hardware failure.
Click to expand...
Click to collapse
Thanks for your opinion, but my proximity sensor works flawlessly in windows mobile 6.5.3 but under superram darkstone build I suffer rge same problem. Most of the times can be fixed touching the write arrow button...
Maybe can help...
Sent from my HTC Desire using XDA App
My HD2 tmobile also has this proximity sensor problem. I use my finger to cover the sensors (light, proximity) during the call. The screen will off. But the screen cannot back to on when I moved out the sensor cover. I tried to use the torch to shine the sensor but no response.
If HD2 connected to power supply or PC USB for battery charging. The screen can switch on. I think this charging method for sensor disabled.
you already thought about a Hardware Problem and let HTC fix it?
yogya said:
Thanks for your opinion, but my proximity sensor works flawlessly in windows mobile 6.5.3 but under superram darkstone build I suffer rge same problem. Most of the times can be fixed touching the write arrow button...
Click to expand...
Click to collapse
Thanks, but that's clearly just an issue with the Android build you're using. Try another one and see if it's better.
I tested my HD2 again. I restored WM6.5 to my HD2 tmobile. The proximity sensor was no problem. the screen can turn off when my face close to screen and my face is far to screen, the screen will turn on.
I also tested the lighting sensor. I put my HD2 under the strong sunshine, screen will light strongly.
If I re-installed the android rom NAND. This problem will be issue. I tried more than two ROMs. The result is same.
Sorry, maybe my english is not good.
johncmolyneux said:
Thanks, but that's clearly just an issue with the Android build you're using. Try another one and see if it's better.
Click to expand...
Click to collapse
Thanks for the info...
If I change my build I el let it know here... For the moment, I can survive with this...
Sent from my HTC Desire using XDA App
jackykwan said:
I tested my HD2 again. I restored WM6.5 to my HD2 tmobile. The proximity sensor was no problem. the screen can turn off when my face close to screen and my face is far to screen, the screen will turn on.
I also tested the lighting sensor. I put my HD2 under the strong sunshine, screen will light strongly.
If I re-installed the android rom NAND. This problem will be issue. I tried more than two ROMs. The result is same.
Sorry, maybe my english is not good.
Click to expand...
Click to collapse
then it can only be an issue with the nand builds unless the nand builds have use of an additional sensor not used in wm6.5..
Hi.
Readed all this thread. Also one other same situation, described on HD2 Android Q&A and General forum on thread "[Q] screen goes off if I make a phone call".
I can confirm that this issue goes active with Android NAND builds. Not matter, is it Froyo or Gingerbread. I tested lot different roms. Best results i got on PureGingerbread gpc_hd2_gingerbread_v1.3 and with SetCPU on conservative. On somewhere proposed smartass didnt work.
Actually i dont remember this same bug, when i runned Android at SD.
Now i placed back stock win rom and all works perfect. This shows that my hardware works correctly. But i dont like winmo (also winphone 7 is unripe and i dont like it too). I want use Android and not at SD. Must i go to change phone and loose todays best smartphone (my opinion)?
I dont know fundamental of Android and dont have time to learn it too (so many works and other things todo). But maybe some rom or kernel chief can handle this and overlook things that operate with Proximity or Light sensor.
I dont have so many posts yet that post this to my preferred rom thread. I dont want go spam over forum to get post count bigger. this was reason why i posted my opinions here.
Finally sorry about my poor enlish.
I heard so much meanings where the reason could be and i have to end up my whole life without solving this problem.
in my case it's not os-dependent.
i never needed my screen to turn off while talking, the hd2 is very big and with android there's nearly no chance to push any button and with wp7 the same, so why i should be angry about this problem. my sensor won't recognize anything anymore, that's enough for me ^^
http://forum.xda-developers.com/showthread.php?t=951858
This sounds very interesting. The proximity sensor of the Desire HD of most people was not correctly calibrated so it won't work good and they got the same issues like we do with our beloved HD2. Check out the thread and the app. I'm not sure if it works, but you can give it a try. I'm not able to use it, because i deactivated my sensor in a hardware-way xD !
Silberpfeil3110 said:
http://forum.xda-developers.com/showthread.php?t=951858
This sounds very interesting. The proximity sensor of the Desire HD of most people was not correctly calibrated so it won't work good and they got the same issues like we do with our beloved HD2. Check out the thread and the app. I'm not sure if it works, but you can give it a try. I'm not able to use it, because i deactivated my sensor in a hardware-way xD !
Click to expand...
Click to collapse
Hello
I have this problem since 2 days
And i test it
now my phone not turn off during a call. screen stay on.
Hey, I 'd like to first say, great roms and support here on the forums! I absolutely love how open the community is with the HD2!!
I have a weird issue with the phone however. I am using the HD2 clean rom, wp 7.8, and Android ICS in dual boot (wp 7.8 NAND & ICS in SD).
Whenever I talk on the phone on windows phone 7.8, the screen turns off and I can't press any buttons. I have read the system has this symptom due to failing proximity sensors, but mine's i'm 1000% sure is not failing. on wmo 6,5 it works perfectly from what i see. On android it works perfectly too! I've tested it multiple times touching and untouching and it works perfectly. Just on WP7 it's glitchy, any feedback is very well appreciated! I dont want a bandaid fix, if possible i'd like a resolution to this problem.
Once again, thank you all!
this is normal... all WP7 screens goes blank (off) because is possibility to end call if you touch screen with your ear but when move phone from ear screen must go on again....
dxdy said:
this is normal... all WP7 screens goes blank (off) because is possibility to end call if you touch screen with your ear but when move phone from ear screen must go on again....
Click to expand...
Click to collapse
Ohh, I know it's a common thing, but mine's doesn't even turn back on. it shuts off as soon as i even make teh call (i don't even have to touch my ears to it).
I can even take a video recording of it if everyone would like. Maybe that would help.
no need... some people already reported this... WP7 not work same on HD2 for all users... someone have a lot problems others not...
Ahh..... So is it something random that happens? I'd like to know so I can hopefully find a remedy
Once again, ty for your help dxdy!
my Phone has the same .. black screen on a call and not coming out of black screen anymore????? are there fixes yet... this is a terrible "feature"...!!
Hello ,my HD2 has the same problem.. black screen on a call ,and doesn't turn back on when i move phone from ear , screen turns on only when i end call .
My rom is HD2 Pdaimatejam Rom Wp7.8 OS 7.10.8862.144 v8.8 >Auto Activation Code
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