Related
I was wondering if anyone else is having problems with individual keys wearing out on the 6800. Three of my keys have become a little difficult to use. When I press them they act as if they have not been pressed. I have to press the many times before they will work.
I've tried googling but the only problem people seem to be having is the "symbol problem". My problem is different from this - it is a mechanical problem. The phone is only 6 months old and I use it regularly but not excessively.
I'm thought about taking the phone apart to see if there is anything that I can do.
I have the exact same issue, mostly with the space bar... some keys would take pushing it several before it works or sometimes I would press the key once and I get two letters, for example if I press E once I get EE.
Let me know if you find a solution for this, it's extremely annoying.
sounds like normal wear and tear to me. if you use a button alot, eventually its going to start working less efficiently than it used to. there are a bunch of good (free) full screen keyboards that you can use to give your keyboard a rest. taking apart your phone is a really bad idea. if you've only had it for 6 months, its still under 1 yr manufacturer warranty. send it in and get a new one.
thanks so much for the quick response, this might be a stupid question, but how do I exchange my phone? It's a Sprint Mogul.
probably the most direct way is to head into a Sprint store. and try your best to talk to them like you know what youre talking about, so they dont try to jerk you around. when i was using the xv6700, i got 9.. yes 9 replacement phones on my manufacturers warranty. if there is nothing to show that YOU have damaged the keys, they have to replace the phone for you.
try this, it fixed my key misses and repeats, but i have to hit the keys a bit harder.
Unfortunately, 'titan_key.cab' does not fix my problem
tako attack said:
try this, it fixed my key misses and repeats, but i have to hit the keys a bit harder.
Click to expand...
Click to collapse
Thanks for the file...unfortunately, the problem persists on my Mogul.
Has anyone found a solution that makes the hardware keyboard perform as it did BEFORE the last official ROM upgrade was released into the wild. Installation of that [allegedly] tested and approved HTC/Sprint file coincided with my beginning to experience my KB problems.
HELP?!
@All,
As a celebration for my 1000th post, I decided to open a new thread based on Tweakman's idea, which seemed to work very well in the Development and Hacking Section. The idea is simple, a single thread for all Questions, Problems, and Concerns regarding Blue Angel. This includes, but it is not limited to:
[highlight]*Problems with Flashing.[/highlight]
Can't get your device in bootloader? Did it freeze during flashing and now it doesn't get past the 4 colored screen? Are you a complete noob and need some guidance as to how to flash? Etc.
[highlight]*Have questions about which Rom is best?[/highlight]
[highlight]*Want to install software but don't know if it is compatible with your BA[/highlight]
You get my point. All the questions that I have seen/answered over the past couple of months are just repetitions of posts, threads, and things that are readily available on the wiki or in other threads. However, people are either lazy, don't know what a Wiki is / where to find it, or just flat out don't know how to search (or read the forum rules for that matter). Having something general (in this case a sticky) that says "Hey, if you have a question, you can ask here" should draw enough attention and start minimizing the number of new threads and posts opened by users (both new and seasoned). This way, we will be able to keep the development threads a little cleaner and smaller... hence making the site's search function work a little better in the process.
@Seniors,
Kinda like the Q&A team, I will need your help in trying to keep the influx of questions to a certain level by answering them as we see them. None of us are logged in 24/7 (or at least some of us aren't ), but if you guys see a question, please try to answer it. I know that xplode, Chef_Tony, markanthonypr, red_hanks, sun_dream, imatrix, +Que_PPC, motisu, and others normally try to keep this under control, but if we centralize it and contain it, we will have a cleaner forum.
Reserved for future use.
Post Stickied Per Request...
Siemens SX66 BlueAngel Q&A, Help
You know very well you can count on us. Great idea mate. Also congrats on your 1,000's post. I've added a few "tags" to the thread. I hope some others do the same to. Tags help users to find what they are looking for when they use search.
hi
hi specialists
my friend has Blue Angel,he has strange problems.
in (sounds & notification),it didnot saved after changing any parameter,we tried by reflash the rom again,but nothing changed,also we reinstalled radio 1.15 but no change,also the ring tone of the msg is discontinue or irregular when played,and some times didnot wake up (of the device) when recieve a msg.
this is strange issued problems but in mine (BA) every thing is ok,this problems only in my friend (BA),I mate PDA2K.
any ideas?any suggestions?
thnx
notice:when we down grade to wm 6.1 every thing is ok
homam_france said:
hi specialists
my friend has Blue Angel,he has strange problems.
in (sounds & notification),it didnot saved after changing any parameter,we tried by reflash the rom again,but nothing changed,also we reinstalled radio 1.15 but no change,also the ring tone of the msg is discontinue or irregular when played,and some times didnot wake up (of the device) when recieve a msg.
this is strange issued problems but in mine (BA) every thing is ok,this problems only in my friend (BA),I mate PDA2K.
any ideas?any suggestions?
thnx
notice:when we down grade to wm 6.1 every thing is ok
Click to expand...
Click to collapse
Hey homam,
Thanks for kicking things off
First of all, which OS were you having problems with? This is important because it could have been a bug in a rom that could have been fixed in a later version.
@mark,
I know I can count on you, buddy I need help from the mods as well though. I cannot redirect posts to here and/or close threads
My BA, keeps turning on from standby, by a light shock! I maen, if you press the Power button, and then you knock gently on it's back, it turns back on!!
I've set to "Lock all buttons except the power button", However, I still have this issue.
Well, I must confess that once it dropped off of my hand, and it's the result of that...
Any ideas?
by "it turns back on" i assume you mean it wakes up from stand by, it doesn't really start like after a soft reset, right?
since the BA's only battery activated wake-up is in the cradle and we are not talking about soft reset, my first guess is, the battery is not to blame.
have you checked whether you can use your camera at all time? i mean, the camera_detect does not usually run at all times but if the camera connector is a little lose, from now and then it could "discover" the new camera hardware and wake up, that is unlikely for normal devices, but if yours had a crash before...
you could refer to this site for checking possible hardware reasons:
http://www.land-of-kain.de/ppc/mda3/disassembly/
the hardware things aside, there are also many possible software reasons for the device to wake up on:
- update of titanium weather
- automatic email checking
- cell broadcast
- if bluetooth is on
- if beam is on
- automatic update of any software...
plus of course the usual:
- incoming call
- incoming text message
- incoming mms
- upcoming calendar event...
so please check the possible software wake ups first to make sure this is really a hardware issue, because that would be a shame, that could be tricky to solve.
or let me put it this way, if it is really the moving that wakes it up, you have the first BA with accelerometer
EDIT: last but not least, it could only be a bug, maybe a hard reset or change of the rom could also be a way to go, since spontaneous waking up is a known bug for BAs
Chef_Tony
If there was only a way to hack the hardware and make this work at least on Edge. I can live with everything else, but its a shame paying for a full unlimited Internet service and only getting G connection Sighhhhhhh
Ok, I had to let that frustration out !!!!!!
Chef_Tony said:
by "it turns back on" i assume you mean it wakes up from stand by, it doesn't really start like after a soft reset, right?
since the BA's only battery activated wake-up is in the cradle and we are not talking about soft reset, my first guess is, the battery is not to blame.
have you checked whether you can use your camera at all time? i mean, the camera_detect does not usually run at all times but if the camera connector is a little lose, from now and then it could "discover" the new camera hardware and wake up, that is unlikely for normal devices, but if yours had a crash before...
you could refer to this site for checking possible hardware reasons:
http://www.land-of-kain.de/ppc/mda3/disassembly/
the hardware things aside, there are also many possible software reasons for the device to wake up on:
- update of titanium weather
- automatic email checking
- cell broadcast
- if bluetooth is on
- if beam is on
- automatic update of any software...
plus of course the usual:
- incoming call
- incoming text message
- incoming mms
- upcoming calendar event...
so please check the possible software wake ups first to make sure this is really a hardware issue, because that would be a shame, that could be tricky to solve.
or let me put it this way, if it is really the moving that wakes it up, you have the first BA with accelerometer
EDIT: last but not least, it could only be a bug, maybe a hard reset or change of the rom could also be a way to go, since spontaneous waking up is a known bug for BAs
Chef_Tony
Click to expand...
Click to collapse
Wow! Tony! I really appreciate your complete answer. I mean it.
Yes, as you correctly assumed, I meant wake-up. It just wakes up and continues the routine WinMo operation; no soft-reset occurs.
It's less than a year that I've replaced the battery with a new one. I remember all the funny things used to happen when the old battery was dying. But non of them were similar to this one.
It can't be the Camera. Well, I'm able to use it all the time, and the "camera_detect" has been always loaded in the processes whenever I've checked it. About the looseness thing, ummm, I'm not sure. I tried to knock on it to see if it's more sensitive than other parts. I think the upper part of the device is more likely to wake it up by an easy hit (like knocking). but it's the whole upper part, not only the camera section nor the camera button.
Unfortunately, the software possibility, is unlikely to be the problem:
I've used many ROMs on my lovely BA which 3-4 times of them taken place since the wake-up problem.
The software and the usual reasons you counted, do wake it up. but shakes, too.
Finally, to be honest, I'm agree with you! This is the first Blue Angel with accelerometer. yeaaah! I did it!
I bet my friends that I can wake my BA up, without touching any buttons or screen! It's fun this way, but I comes to be annoying when I put it in my pocket or just put it on a table! and it wakes up... consider the forced battery consumption, unwanted screen taps if I don't lock the screen. God bless A_C! and... .
I know it's a hardware issue (((((
@raizaM: My Thought.... Have you ever taken it apart? One of my BA's had 3 loose bolts inside. All 3 were from what I think is the Radio/Antenna part at top. However, in my case, I had a rattle going inside. Thats why I put it apart. You might have something loose inside, causing a connection to arc when you knock on your phone. If you do deside to open it, there is a tutorial on the wiki on how to.
markanthonypr said:
@raizaM: My Thought.... Have you ever taken it apart? One of my BA's had 3 loose bolts inside. All 3 were from what I think is the Radio/Antenna part at top. However, in my case, I had a rattle going inside. Thats why I put it apart. You might have something loose inside, causing a connection to arc when you knock on your phone. If you do deside to open it, there is a tutorial on the wiki on how to.
Click to expand...
Click to collapse
Hey mark!
I had that same issue a while back, but with only one screw (also from the same area as yours).
@raizaM
Just to knock off Chef_Tony's theory out of the table completely, try to erase camera_detect.lnk from \Windows\startup and SR your device. If Chef was right, then your issue might be gone. However, I would follow markanthony's advice and take it apart in case Chef's idea doesn't work.
Oh man, your not my hero anymore LoL.. and here I thought I would be the only one with a mechanic inside my phone.
markanthonypr said:
Oh man, your not my hero anymore LoL.. and here I thought I would be the only one with a mechanic inside my phone.
Click to expand...
Click to collapse
Well, it kept me entertained when my BA would run out of juice
Thanks for your kind advices.
Actually, I tried to remove "camrea_detect" from the startup once, but any way, I gave it a shot again... no success...
Frankly, I'm a lil bit afraid to take my lovely BA apart... :-s... What if... :-(
But, I guess sooner or later I need to do so. so what the heck... lets do it.
Maybe I'll do it tonight. Guys please help me through it. I don't wanna loose my Angel!
Ton'y link provided in the previous posts, would be my start:
http://www.land-of-kain.de/ppc/mda3/disassembly/
any more advices?
raizaM: You're not going to go that far deep. Only remove the cover. If you look at picture #4 on that link, the top green area has about 6 bolts all around it. Those were the ones that were loose on mine. 2 of them were rattling inside the phone. I still can't believe they didn't cause a short circuit. You don't need to go down into the camshell area. Do you use the sliding keyboard? If so, you could have a bad flex cable. But, don't worry about tha for now. Just remove back cover and carefull inspect for loose bolts. Don't over tighten them.
all the master please help, my BA strange,,,,, the screen suddenly go dead after actived wifi or playing game, its suddenly dead, and i must push power button to turn it on again through proses like softreset, that in battery power. but if i conect in charger power mode, i turn wifi,playing game, its normal, the BA still on and working normal,
please2,,,,,if someone knows the problem please help, im desper now....
loryshoe said:
all the master please help, my BA strange,,,,, the screen suddenly go dead after actived wifi or playing game, its suddenly dead, and i must push power button to turn it on again through proses like softreset, that in battery power. but if i conect in charger power mode, i turn wifi,playing game, its normal, the BA still on and working normal,
please2,,,,,if someone knows the problem please help, im desper now....
Click to expand...
Click to collapse
It seems that you have the backlight settings set to dim/turn off too fast. Go to \Settings\System\Backlight and modify the settings in there (particularly the ones labeled "On Battery Power"). Then, soft reset the device (stylus on the bottom).
Hope this helps.
markanthonypr said:
raizaM: You're not going to go that far deep. Only remove the cover. If you look at picture #4 on that link, the top green area has about 6 bolts all around it. Those were the ones that were loose on mine. 2 of them were rattling inside the phone. I still can't believe they didn't cause a short circuit. You don't need to go down into the camshell area. Do you use the sliding keyboard? If so, you could have a bad flex cable. But, don't worry about tha for now. Just remove back cover and carefull inspect for loose bolts. Don't over tighten them.
Click to expand...
Click to collapse
egzthunder1 said:
It seems that you have the backlight settings set to dim/turn off too fast. Go to \Settings\System\Backlight and modify the settings in there (particularly the ones labeled "On Battery Power"). Then, soft reset the device (stylus on the bottom).
Hope this helps.
Click to expand...
Click to collapse
not the setting, it got black scren, its dead screen after running wifi or application, suddenly goes dead, black screen,.
Have you tried with another battery? It sounds to me like your battery is about to die. It won't hold the heavy battery consumption of Wi-Fi and heavy CPU usage while on Games. Try with another battery. Also make sure you followed Egzthunders suggestion to change your Power Settings. If you still need help, post back and include more info about your device, such as, what version of Windows are you running and how old/new is your battery.
Hi everyone,
Since yesterday my touch hd stopped working! It seems like the touchschreen is not working anymore. Only the power en volume buttons are working.
Because of this I tried to do a hard reset which resulted in the same problem. Now I'm stucked on the align screen. If I press really really hard I can align 3 corners of the 4 on the screen, so I can't get further to the next step.
Im currently in a hot hot Australia which might be the reason for all this. If you have a good look at the screen while turning it horizontally, you can see that one part has weird colours/reflection.
So what do you think? Can I buy a new screen and solve the problem or is there more going on?
Can I have warranty? The device is not having the stock rom on it. Can I maybe control the device and install the stock rom on it using a program on a pc or so?
Aaaaaaany help would be so appreciated! Im using the device as tomtom GPS as well, which I really need to travel to Melbourne next week. So I kinda need your help/advise cause I'm a bit in a hurry....
Thank you very much anyways!
Pauwel
Hi
Do a search on "newton rings" which I believe is the weird color / reflection problem.
As an aside when I knew I was getting a replacement I saw a post that suggested putting the phone in freezer for 10 minutes or so !
I did then wrapped it in tissue to absorb the condensation and it worked !!
r
Andrew
Plenty of threads on Newton rings if you search the General Forum like this one.
If its not Newton ring I you want to get past alignment, one method is to skip or bypass the alignment process altogether. Some Chefs do this already, namely Dutty, to among other things speed up the set up process.
How to do it: there are a couple of ways you can find in the forum, however, one way is to create a blank text file called, welcome.not, instead of welcome.not.txt, and place it in the root of your storage card. Next, flash a new rom or hard reset and you're done. It's up to you whether you leave your SD in during flash. I do not. If you do not, after the rom flash, stick your SD in and hard reset. If all goes to plan, the "welcome" phase will be bypassed, any you will not be prompted to align the screen or set the date, location, time etc. If for some reason it does not, go into the root of your SD and manually with your stylus or via activesync on your desktop create a new blank file in there and name it welcome.not. That actually worked for me. If it works then leave it in the root of your SD and it will allow the bypass with each new flash or hard reset.
The screen coordinates should load automatically after the bypass. If for any reason you need them, here are the Blackstone alignment coordinates from HKLM/Hardware/Devicemap/Touch/ Calibrationdata:
511,542 183,881 183,198 834,197 883,880.
Had that problem and you need a new ditigiter. Only problem is you will most likely break the screen replacing the ditigizer. So, the only fix is a new LCD screen and digitizer. You can get them from ebay. I did it and it was pretty easy, just take your time and get the videos and manuals people have posted on here. Good luck.
Hi,
So I have an UnBranded Rogers X10a Phone
I have been having issues where the phone will freeze up go black screen (but you can see the backlight is on) and the two indicator lights come on. They go on and off with the power button being pressed. The only way to get the phone re-working is by battery pulling... I am running the Stock Home screen,
no taskkillers, and just Beautiful Widgets (Which has been force closing alot)
I have attempted a few factory resets including the Memory card but still running into the same issue...
Any Suggestions?
Try removing the widgets...
-------------------------------------
Sent via the XDA Tapatalk App
SEUS reflashing???
Thanx for the Suggestions
Hey Guys,
Thanks for the suggestions - I have tried removing the widgets, and a complete re-flash from SESU - Still no luck...
Hey, had to create an account just to answer your queries...
If you mean by the phone not able to 'wake up' from its sleep mode, I experienced the same thing for the past one month...
For my case, I started one saturday with my phone acting this way when I did a reboot after a full charge.
Same as your phone, mine suddenly couldn't wake up from its sleep. I thought is was just an ordinary freeze, so I took out the battery to reboot it once more.
After that, the problem didn't do away. With an attempted phonecall which triggered the proximity sensor to deactivate the screen display, the screen couldn't come back after ending the call. So the suspicion of lags or freezings were ruled out.
The phone was basically working, just that the display wouldn't appear. This was supported by the fact that the LED lights between the hard keys were still functioning, and the faint backlight on the screen hows that the phone is indeed working.
But the unlock screen just wouldn't show up.
So, without a choice, I sent it for servicing.
First attempt, the phone had a 'software upgrade' (just reinstallation of the software). Didn't help.
2nd attempt, the technicians replaced the receiver hardware. Didn't work either.
3rd attempt, they did another software upgrade (I have absolutely no idea why they tried that again since it didn't work on the first time).
4th attempt, they replaced the whole motherboard, and I got it back last night.
And you know what? The problem didn't go away. But I didn't send it back for servicing, since replacing the motherboard IS already a very last possible solution, as my X10 is as good as a new phone.
So obviously it's the user's problem.
So I did abit of testing on my own.
With the microsd card taken out, the phone was perfectly ok. I spammed the power button to stress-test the screen. No problem. But when I re-inserted my 16gb card, the sickening problem was back.
So I suspected it might be the card that's faulty. Naturally, I tried it with my 8gb card which came bundled with the phone. No problem. Until I moved my files into it.
Narrowing it down, obviously it's the contents that is affecting the phone.
So I did a step-by-step trial:
I removed the video folder, cos I have quite a number of movies inside. So I thought it's the sheer sizes of the files which is lagging the phone out.
Wrong.
Next, I removed the music files.
BINGO.
Phone was working fine. And to make sure, I put the videos back. Screen responding nicely.
To enact my theory, I just dragged and dropped my 1600+ wmas into the music folder.
Voila! Case closed. 20 hours have gone, and that idiotic problem never resurfaced.
So... What actually happened???
Well, as I recall, this whole escapade happened after I used Media Go to transfer my music to my phone.
And Media Go acts like iTunes - it sorts the files into different folders categorized by the artiste names. So essentially, almost a thousand of folders were created in the microsd card.
I guess it's the immense number of folders that's making the phone try to read from the folders, thus lagging it and preventing it to work before the screen goes back to sleep.
For me, cutting the number of folders helped.
Hope my method works for you too =)
And pardon my long-windedness (+_+)
Thanks loneLEE for making an account here & telling us about all that. It may help for many who have or will have such kind of problem Thanks
Thank You Soo Much
Lonnee Thank you so much for you information on that! I was going BONKERS. I had figured it was to do with the Media Card, as soon as I would remove it - the phone would work fine...
I almost had them swap out the phone as I was going STIR CRAZY trying to figure out what was going on!
It's good to know that I am not the only one...
UPDATE:
It seems the problem I have is ghost typing. Based on FourPointedFreak suggestion, I activated the Show Touches option in the Developer Options menu, and now I see ghost presses on the touchscreen, always in the same place, about 1.5 inches from the bottom and 0.5 inches from the left. If I try pressing with my finger in the same spot when the mark shows up, it slides down before I can even get to the screen. If googled it, and it's been reported on some Android phones and ipads, but not on the S4, and there is no agreement if it is hardware or software.
If you've dealt with something like this before, even with a different device, your input would be most welcome. I'm planning to change ROM tomorrow or early next week, and see if the problem continues. And clean my screen with a soapy moist towel, so far I've only used a cloth for glasses to clean it.
I'm really hoping it's a software issue as I don't want to do a warranty replacement, I'd be most probably get a device on MF3. But if it is hardware I'd rather have that than a faulty device. I got it refurbished as a replacement for an Xperia Ion, and I only have one more month left of warranty.
Again, any input especially from past experiences would be greatly appreciated.
-----------------------------------------------------------------------------------------------
LAST UPDATE:
It seems the problem is hardware, as the false inputs in the screen happen also in TWRP while trying to flash the new ROM. I guess any mod can close this thread now.
josemald said:
Hi everybody, in the last week I've had issues with the display. First it started like going up and down in scroll menus, like if I was scrolling up and down around a certain position very fast. In the last two days, after that happens, the touchscreen gets unresponsive (it didn't use to happen before), including the menu and back buttons, only the hardware buttons work. Home screen button works fine, but I can't do anything in the screen. The only solution is to turn the screen off, enter PIN, and then it starts working. A couple of times the screen keyboard started acting weird when I was typing, for example if I wanted to move the cursor in an email the keyboard interpreted as if I was pressing a key, which was way below. Again turning the screen off and on solved it.
I'm using Mint Jelly ROM, which has been stable for almost two months. I recently updated the modem to MF3, but only the modem and not the firmware. The screen issues were happening before that, it just got worse today. I also tried freezing Samsung WatchOn, which started acting out by showing itself on the notification panel even though I had selected the option for it to not appear, and I uninstalled the Software Update app (used for OTA updates) using Titanium Pro, since I saw it in the list of running processes. The problem still continues.
Is it possible that this is a hardware issue? I have 1 more month of the warranty (I got it as a warranty replacement for a Sony Xperia, so it wasn't new). If I don't need to send it back I would prefer not to, since the one I'd get would probably come locked with MF3 firmware. If you have any ideas on how to debug this, I would appreciate the input. I haven't installed any new app recently.
Click to expand...
Click to collapse
Well, you're definitely smart for doing your research before just pulling the warranty card.
I would do some testing and research with the phone to figure out what the cause is. It doesn't sound like something that can be just 'debugged'.
Go into your developer options on the phone and enable a few things.
To get developer options, go to System Settings > More > About Device and tap on "Build Number" until it says you've enabled it.
Then go into Developer Options (Above About Device) and under input, select both options "Show Touches" and "Show Pointer Location". Then under Monitoring, enable "Enable Traces" for anything applicable to what you're having problems with.
Some of these settings may be annoying, but continue to use the phone as you would. See if it's adding and doing things you're not, this would show clear signs of a malfunction with the firmware. Check for dead pixels too. Sometimes a dead pixel can cause things like you're dealing with. Where something is selected on the screen much lower than where you pressed and variations of that.
Also, have you tried reflashing your ROM to see if that makes a difference?
FourPointedFreak said:
Well, you're definitely smart for doing your research before just pulling the warranty card.
I would do some testing and research with the phone to figure out what the cause is. It doesn't sound like something that can be just 'debugged'.
Go into your developer options on the phone and enable a few things.
To get developer options, go to System Settings > More > About Device and tap on "Build Number" until it says you've enabled it.
Then go into Developer Options (Above About Device) and under input, select both options "Show Touches" and "Show Pointer Location". Then under Monitoring, enable "Enable Traces" for anything applicable to what you're having problems with.
Some of these settings may be annoying, but continue to use the phone as you would. See if it's adding and doing things you're not, this would show clear signs of a malfunction with the firmware. Check for dead pixels too. Sometimes a dead pixel can cause things like you're dealing with. Where something is selected on the screen much lower than where you pressed and variations of that.
Also, have you tried reflashing your ROM to see if that makes a difference?
Click to expand...
Click to collapse
Thanks for the suggestions!
Do you think it´s possible that the problem was caused by a dirty screen? I know it sounds a bit insane, but yesterday I wiped off my screen to clear dust and smudges, and since that I haven´t had any issues with the phone. This is the third touch screen device I had, I've never seen something like this, but also the S4 screen is a lot more sensitive than my previous devices. Could it be that too much dust and grease made the phone interpret that there was some input?
josemald said:
Thanks for the suggestions!
Do you think it´s possible that the problem was caused by a dirty screen? I know it sounds a bit insane, but yesterday I wiped off my screen to clear dust and smudges, and since that I haven´t had any issues with the phone. This is the third touch screen device I had, I've never seen something like this, but also the S4 screen is a lot more sensitive than my previous devices. Could it be that too much dust and grease made the phone interpret that there was some input?
Click to expand...
Click to collapse
I would think it's 'possible' but it would have to be thick and really caked on there to make a difference. That may have just been a coincidence of timing with your issue. But perhaps it is.
Maybe go buy a cheap screen protector to help with finger prints and dirt and see if it gets better?
If it persists, I would factory wipe and install the stock ROM through Odin. Use it a bit completely stock and see if the screen works. If the issue continues then its an hardware problem and i would take a video and e-mail Samsung about it with the video. I've actually had this problem before and that's because my phone was cold as hell. Doing a lot of benchmarks so i put it in the freezer (I would NOT recommend that) and my screen started acting up and it pressed random things like yours.
crzykiller said:
If it persists, I would factory wipe and install the stock ROM through Odin. Use it a bit completely stock and see if the screen works. If the issue continues then its an hardware problem and i would take a video and e-mail Samsung about it with the video. I've actually had this problem before and that's because my phone was cold as hell. Doing a lot of benchmarks so i put it in the freezer (I would NOT recommend that) and my screen started acting up and it pressed random things like yours.
Click to expand...
Click to collapse
That's a good idea. Just make sure you flash the custom ROM appropriately as not to brick your device.
Sent from my AT&T SAMSUNG-SGH-I337 via XDA Premium Mobile App
FourPointedFreak said:
That's a good idea. Just make sure you flash the custom ROM appropriately as not to brick your device.
Sent from my AT&T SAMSUNG-SGH-I337 via XDA Premium Mobile App
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It seems the problem I have is ghost typing. Based on FourPointedFreak suggestion, I activated the Show Touches option in the Developer Options menu, and now I see ghost presses on the touchscreen, always in the same place, about 1.5 inches from the bottom and 0.5 inches from the left. If I try pressing with my finger in the same spot when the mark shows up, it slides down before I can even get to the screen. If googled it, and it's been reported on some Android phones and ipads, but not on the S4, and there is no agreement if it is hardware or software.
If you've dealt with something like this before, even with a different device, your input would be most welcome. I'm planning to change ROM tomorrow or early next week, and see if the problem continues. And clean my screen with a soapy moist towel, so far I've only used a cloth for glasses to clean it.
I'm really hoping it's a software issue as I don't want to do a warranty replacement, I'd be most probably get a device on MF3. But if it is hardware I'd rather have that than a faulty device. I got it refurbished as a replacement for an Xperia Ion, and I only have one more month left of warranty.
Again, any input especially from past experiences would be greatly appreciated.
josemald said:
It seems the problem I have is ghost typing. Based on FourPointedFreak suggestion, I activated the Show Touches option in the Developer Options menu, and now I see ghost presses on the touchscreen, always in the same place, about 1.5 inches from the bottom and 0.5 inches from the left. If I try pressing with my finger in the same spot when the mark shows up, it slides down before I can even get to the screen. If googled it, and it's been reported on some Android phones and ipads, but not on the S4, and there is no agreement if it is hardware or software.
If you've dealt with something like this before, even with a different device, your input would be most welcome. I'm planning to change ROM tomorrow or early next week, and see if the problem continues. And clean my screen with a soapy moist towel, so far I've only used a cloth for glasses to clean it.
I'm really hoping it's a software issue as I don't want to do a warranty replacement, I'd be most probably get a device on MF3. But if it is hardware I'd rather have that than a faulty device. I got it refurbished as a replacement for an Xperia Ion, and I only have one more month left of warranty.
Again, any input especially from past experiences would be greatly appreciated.
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Yeah, I have heard the term "ghost typing" before. I couldn't seem to find much information or help on the subject as I'm sure you noticed as well. To me, and many others on the internet - this doesn't seem software related to me. This would seemingly be an issue with the hardware. Maybe the screen itself, the data connectors for the screen's signals - could be all kinds of things.
If I were in your shoes and you really like the S4, i'd just take advantage of the month you have left on your warranty and get a new device. If, and they probably will, they supply you with a new(er) device with MF3 on it, it's not the end of the world. Mine got stuck with it - there are methods to root it even still.
To me, cleaning it just doesn't sound like it's a solution. I've worked for T-Mobile, AT&T and Verizon. Only twice had I seen an issue like this where you can attempt to press "E" and another key was hit in place of "E". We never found a fix - this occurred on demo phones so we related the issue to it having demo software.
The only other 'solution' or fix would be to replace to screen to see if it fixes. But since you have a warranty, for the trouble - i'd just get a new device.
FourPointedFreak said:
Yeah, I have heard the term "ghost typing" before. I couldn't seem to find much information or help on the subject as I'm sure you noticed as well. To me, and many others on the internet - this doesn't seem software related to me. This would seemingly be an issue with the hardware. Maybe the screen itself, the data connectors for the screen's signals - could be all kinds of things.
If I were in your shoes and you really like the S4, i'd just take advantage of the month you have left on your warranty and get a new device. If, and they probably will, they supply you with a new(er) device with MF3 on it, it's not the end of the world. Mine got stuck with it - there are methods to root it even still.
To me, cleaning it just doesn't sound like it's a solution. I've worked for T-Mobile, AT&T and Verizon. Only twice had I seen an issue like this where you can attempt to press "E" and another key was hit in place of "E". We never found a fix - this occurred on demo phones so we related the issue to it having demo software.
The only other 'solution' or fix would be to replace to screen to see if it fixes. But since you have a warranty, for the trouble - i'd just get a new device.
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Thanks, that's what I'm going to do. It must be hardware related, since the problem also came while I was in TWRP after formatting the phone. I like the S4 but a locked down Android, not so much. If rooting is enough to be able to tether, I might ask for another S4, if not, might as well try to migrate to Windows Phone. It's ridiculous that we have to pay extra just to be able to use our limited data plans to navigate through a different device.
Again, thanks for your help!
josemald said:
Thanks, that's what I'm going to do. It must be hardware related, since the problem also came while I was in TWRP after formatting the phone. I like the S4 but a locked down Android, not so much. If rooting is enough to be able to tether, I might ask for another S4, if not, might as well try to migrate to Windows Phone. It's ridiculous that we have to pay extra just to be able to use our limited data plans to navigate through a different device.
Again, thanks for your help!
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No problem - yeah there is definitely a way to root the MF3 build of the S4.
Since you mentioned it, my only note ***If apps are important to you, Windows Phone is a dangerous field. Many apps available for Android and iOS are not available on Windows Phone. I'd make sure the content you want is available before switching.
I can see why the carriers would charge additionally for tethering. If you can make an extra buck, do it. But it does suck. Especially when you have unlimited data and want to tether.
-Do some research on Windows Phone in case you're seriously considering switching. I wouldn't though