Installed BsBTweaks on my HTC HD2, but now ActiveSync won't connect to my phone. PC O/S is Win XP SP2. I'm running WinMo 6.5 and have the latest ROM for the device from my provider, version 3.14.531.1. I get the message: "Critical communication services have failed to start. Try resetting the mobile device, and then connect again." I haven't yet made any changes to the device using BsBTweaks, I only installed it. Have tried rebooting the phone to no avail. I have to use Disk Drive mode to get at the pictures on my SD card. Is there a way to get ActiveSync working again? I'd probably donate to the developers if this problem could get corrected and I can reasonably figure to keep and use BsBTweaks. Thanks.
phlashlite said:
Installed BsBTweaks on my HTC HD2, but now ActiveSync won't connect to my phone. PC O/S is Win XP SP2. I'm running WinMo 6.5 and have the latest ROM for the device from my provider, version 3.14.531.1. I get the message: "Critical communication services have failed to start. Try resetting the mobile device, and then connect again." I haven't yet made any changes to the device using BsBTweaks, I only installed it. Have tried rebooting the phone to no avail. I have to use Disk Drive mode to get at the pictures on my SD card. Is there a way to get ActiveSync working again? I'd probably donate to the developers if this problem could get corrected and I can reasonably figure to keep and use BsBTweaks. Thanks.
Click to expand...
Click to collapse
Have you tried to restart your PC and try different port?
Sometime this trick works
silverwind said:
Have you tried to restart your PC and try different port?
Sometime this trick works
Click to expand...
Click to collapse
Restarted the PC - worked like a charm. Thanks a million. I can breathe again.
...And I just made a modest donation. Thanks very much.
Troubleshooting Sync Connection with Your Computer
You can often solve any temporary sync connection problems by disconnecting your phone from the sync cable, waiting a few seconds, and then reconnecting it. However, sometimes you may experience persistent problems related to your network connection (for example, your Internet connection). You may be unable to sync your phone while there is an active network connection on your computer, or the network connection may be cut when you connect your phone to your computer. If this happens, you can try switching to a serial USB connection for your phone:
1. On the Home screen, slide to the Settings tab.
2. Tap Menu > All Settings > Connections > USB to PC.
3. Clear the Enable faster data synchronization check box.
4. Tap Done.
Related
All,
I am currently able to charge my TYTN, but unable to get a USB connection to activesync; any ideas?
I have tried switching off the usb advanced but i doesn't work...
When I soft reset while the USB cable is connected it starts up in bootloader but does not show it is connected via USB.....just nothing but the bootloader startup screen.....
IPL is 1.01 and SPL is 1.04.
My rom is the latest South African....
Ant help would be very nice,
Cheers,
HJ
sounds like a firewall problem. Try disconnection from the internet and disable your firewall. If it connects then, adjust the firewall settings before reconnection to the internet.
I had the same problem with EZ Firewall
Nope, it is not the firewall, it used to work perfectly and it suddenly doesn't...
2 different computers have the exact same problem..any ideas?
I'm sure you've probably tried these, but just in case:
Reset device & stop activesync on device (memory/running programs)
Reboot laptop/pc
check in task manager that activesync is not running in the background
Delete existing partnership in Activesync & set it up again
marisa4755 said:
I'm sure you've probably tried these, but just in case:
Reset device & stop activesync on device (memory/running programs)
Reboot laptop/pc
check in task manager that activesync is not running in the background
Delete existing partnership in Activesync & set it up again
Click to expand...
Click to collapse
Yeps, tried all of that.....even ahard reset....
But still no succes, now back to syncing via IR....
Just :
START > SETTINGS > CONNECTIONS > USB to PC (then untick this box)
Then try again, worked OK for me!!!
use USB switch program
try install this program in your PPC and after that change activesync via serial instead of RNDIS.
worked on my Unieversal but i do not know yours
i don't think you need this program as it is already available in control panel -> connections -> usb-pc
hellejoep - any progress in solving this problem? I seem to be having the same problem with mine - tried activesync 4.2 and 4.5 on two machines - running the latest SA ROM.
pole_vaulter12 said:
hellejoep - any progress in solving this problem? I seem to be having the same problem with mine - tried activesync 4.2 and 4.5 on two machines - running the latest SA ROM.
Click to expand...
Click to collapse
The weird thing is that I got it to work on my home WinXP pc with a different cable....
I need to do some more testing...
Cheers,
HJ
Unable to connect
Hi,
I have the same problem. Anyone solve this?
I have a cable that just wont sync, try a different cable maybe.
wpbear said:
I have a cable that just wont sync, try a different cable maybe.
Click to expand...
Click to collapse
I'll do and let you all know!
I tried another cable but that one also recognises my an unknow device.....is it somewhere in my USB drivers?
This pc is Win2k SP3, on my XP SP2 it was working....
Any ideas?
I had a defective cable. It did exactly what you are describing. All other cables worked fine.
Hi!
I have tried now on two computers (one old windows 2000 platforn with activesync 4.2 and the other with Windows Vista Ultimate x64 with WMDC) and on the old platform it starts to connect but after a while an error. On the new I get no connection to WMDC. I always use my USB cable. The cable works, both loads and turn my loadinglight from yellow to green. My smartphone is a QTEK 9100 Windows mobile 5.
The error occured after I did scan on the phone for duplicated files and removed them. Afterwards it just wont sync. I have tried some tools, turning of firewall, reinstaling and all of the stuff recommended on the WMDC but now I am lost
What should I do?
wwwlewis
You may have removed a critical file that you needed for syncing when you removed the duplicate files. Does whatever program you used for that have a restore option? If not, you may need to backup the files you want to save and do a hard reset.
I have tried a hard reset now and it still dosent work. Now I am deeply lost
Try going to start-->settings-->connections tab-->usb to pc and either check or uncheck the enable advanced network functionality check box and see if that fixes it.
I have the same problem...
I have the same problem, i can't sync with my pc. it only shows a balloon that said "Unrecognized Device". I can not find the usb to pc box to be checked... pls help me. thank you
I have tried to find the pc to usb tab but I just can´t find it. I am running a swedish version of wm 5, but it still should be under connections. But it isn´t.
Please note that with the "old" notebock, with vista too, i have use the Hermes without problem.
Just connect via usb and all works fine.
Now with the new notebock (same os (wm6.0 in ppc, and vista home in the notebock)) i have problems.
Vista dont recognize hermes.
so i cant connect ppc to notebock.
Some ona have idea how can i do a connection and a sync with vista.
Ps
i have install the wmdc but dosent works.
Please help.
pps
i have try to unceck enable advanced network funcionality, but when i do this i receive this error:
Fallied to disable RNDIS to use serial.
nobody can help me?
Damn
im going be crazy.
if i use internet sharing and conect the pda with notebook all works fine.
Pc find the rnids device and i can go to internet.
But if i try to sync the pc dont reconize the ppc...
welcom to the VISTA world
I've had nothing but issues with Vista and WM6 on my Hermes.
The few things I can suggest.
1) As you say Disable the Advanced networking....
2) Connect directly to a USB port, not through a hub.
3) Try soft-resetting your phone between connection attempts.
4) Remove associations between Vista and your phone.
I find that the first time I connect it everything's good, but on subsequent attempts it's hit and miss.
If you are using vista, there's an update for Windows Mobile software on the microsoft website.
http://www.microsoft.com/windowsmobile/devicecenter.mspx
you need to install 6.1 for it in order for WM6 to work with vista.
Cheers
nitrocell said:
If you are using vista, there's an update for Windows Mobile software on the microsoft website.
http://www.microsoft.com/windowsmobile/devicecenter.mspx
you need to install 6.1 for it in order for WM6 to work with vista.
Cheers
Click to expand...
Click to collapse
If he is using the same version of WM Device center on both computers and i am assuming he is, then i doubt it will fix the problem by downloading the latest version as i have that version installed on both my pc's.
I had the same problem, where windows just detected the device as an unknown device and therefore wouldnt let me sync.
right click on my computer and click manage, then plug in your device and see if you have any unknown devices appearing if you do right click on it and click uninstall then unplug the device and wait 10 seconds then plug it back in, this solved it for me. Although i still have to do this every so often. But at least it allows me to sync with both my pc's
Connecting my device to my windows 7 pc does jack ****. Every time it tries to install some 'Generic Driver Serial', which then fails, and WMDC doesn't connect. I don't know why. Similarly, on the device activesync there is no option to 'sync', just bull**** about making sure i have synchronization software. WMDC seems to be a large step BACK from activesync.
You could try to change the "Enable advanced network functions"-setting in Start -> Settings -> System -> USB to PC.
I had the same problem and this helped.
Regards, din1316
Automatic updates needs to download an "optional" update for HTC devices... Connect Hermes and do an update... Seems to be a mongrel to do but works fine once its installed...
i had that same error on my cousins hermes. what i did i went to device manager and updated the driver and it worked
now all i gotta do is find a way to get internet sharing to work
hello i just get my htc hd2 and i want to install apps and games and do all those stuff that are in this website.. (put android....etc....)
but i cant because i cannot open Windows mobile device center... i have windows 7 ultimate 64-bit OS.... i have tried thousands of methods to make it work and i still cant!!... the WMDC icon appears in the all programs list but i click it and nothing happens... also there is a folder named windows mobile and the C:\Windows... but nothing works!!... i connect my HTC HD2 and run it in Sync mode and in Storage Mode and nothing happens again !
IM SO DESESPERATE!!!
if someone could help me i would be so happy thanks...
if need more info just tell me!
Try a few things-
1-Check to see if you have the latest version of WMDC, which is version 6.1
2-Reinstall WMDC if you do indeed have the latest version
3-Goto device manager and delete your Windows phone from your PC
4-It may be your device, try a hard-reset if that up there fails
5-and finally, if ALL ELSE fails, it may be your USB connector on your phone is bad. We have seen this quite a few times, seems to be a fairly common problem.
One other possibility.... the ugly truth is that I have to uninstall my antivirus program everytime I flash my rom and create a new partnership with WMDC. UGH!! this was microsoft's only answer to the problem. Please try it before you do a hard reset.
for me it never syncs (after a new flash) until i
settings menu all settings connection usb to pc
untick"enable faster data"
if you have connected the phone before doing this, reboot both the phone and the pc and try again.
I was having what I think is the same problem. Try going to setting (the tab in Sense) and select other. There is an icon that says something like usb-computer open that and de-select speed up ActiveSync conectivity or something along thoes lines.
I was able to sync after that.
samsamuel said:
for me it never syncs (after a new flash) until i
settings menu all settings connection usb to pc
untick"enable faster data"
if you have connected the phone before doing this, reboot both the phone and the pc and try again.
Click to expand...
Click to collapse
My would charge when i pugged into the USB, but wouldnt sync. I tried this and and it worked =) THANKS!