Database Users

I got stung :(

i went to a computer fair by me and this dude had a nice table with some fone covers a stuff thaught cool selling some fones this guy said he was selling this batch of ligit xdas 2 yes i hear you i should of knowen better than to trust a geeza at a computer fair i did have a Dell PDA axim x5 but had my car broken into couple of weeks ago and lost it thaught WAY HEY pda and fone bloody marvilous.. got it home unpacked my XDA put in my sim card GREAT all workd got a signal the works tryed making a call and it bleeped wont send text messages and try phoning it says then number you are calling is currently not excepting calls i'm not super tekkie when it comes to fones but i take it this aint good.. i would'nt be botherd but the guy stung me for 320 quid and i had seen the xdas on ebay.. i went to O2 today didnt wanna mention i had been stung and found out that O2 dont sell the xdas without a contract bollox i thaught...
so i thaught i would turn to you the masters of the xda world just to hear you tell me i got a paper weight.. you help me guys/girls ??? thanx in advance
by the way trying to use virgin mobile sim pay as ya go thaught it was workin with it gettin a signal
l8r all
Mike.

That is gutting. sorry JT, i too am not that techie, but if i were you i would try installing a new rom with an unlocking part. this might help or unlock your phone? i was on o2 then went to orange using this link
http://xda.weblink.net/
it takes a little while and its worth researching want you want included.
Or you could try the unlcocking exe file from xda developers website?
good luck

Hey
Is your SIM card pre-paid Bro?

tmobile/virgin/voda = 3 bleeps then hangs up shows signal still
orange/o2 = sim reg failed/ contact provider ect... and no reception what so ever
u said it bleeps when trying to call out sounds to me mate like your either got no signal or if it hs signal and does it then its barred.
let us know cheers
gaz

Dr Stein :-
its a pay as you go sim card i have used them for a while now there not brilliant but i have no big grumbles with them
gazzaman2k u said it bleeps when trying to call out sounds to me mate like your either got no signal or if it hs signal and does it then its barred."
Click to expand...
Click to collapse
strange ya say that m8 cuz to me it sounds barred thats why when it happend and when i tryed calling it this woman came on saying the number you are callin is not accepting calls at the moment or summit like that i took my sim card out thinking omg i've bust it stuck it back into my crappy nokia and it all worked again weird or what.. on the screen it says i have a full signal i will try and get a pic for you so ya can see.
urrm any programs out there so i can take an image of the xda and stick it on my pc?? sorry about the lameness not completey up on these things hehe thanx alot everyone..
Mike.

Maybe its stolen and the MENI number is blocked

Ryanmt said:
Maybe its stolen and the MENI number is blocked
Click to expand...
Click to collapse
um barred/stolen/blocked all the same thing mate lol

Try changing the IMEI number.....
Failing that, if you want to flog it for some of the money you paid out, let me know!!

5 years in prison like......
and not possible on xda 2 no?

xda 2
the ime number is blocked. i have come across this before with phones i have baught at comp fairs, if your sim card is on contract or registered with service provider you need to contact them before they contact you as they will know you have used a stolen phone and can trace you if registered with service provider. you need to keep proof of purchase if you have one to show you have baught it leagally failing that loose your sim card say your phones been nicked and get ime number changed on xda 2 and wait for the all clear :wink:

so can the number be changed i dont no how to do that

its illegal here in the uk prison 5 years if caught doing it like :\

The software does not exist to change the imei in the xda2, it is probably possible though.

if youve already tried using the phone with your sim then you dont want to change it. Somebodys gonna be asking why you were using a stolen phone changing it proves your guilt you should ring o2 and act thick about it not working they tell you its stolen you tell them its not your fault

if it was boxed - "...got it home unpacked my XDA " then its unlikely to be stolen.
More likely it never been registered on the networks anywhere; I managed to get my XDA ithout it being locked to the carrier and my sim worked in it w/o issue. A mate got one locked to Telstra, an aussie carrier, and only Telstra SIMs would work in it.
I wouldn't assume it is stolen, I'd just assume that its carrier~locked. And if it is, just unlock it. You have no contract with the carrier.
Don't know about the sitch re: the EMIE # though... never had to deal w/ that. Personally I wouldn't change it.
Anyway, the crux of it is that if the phone was stolen it'd be extremely unlikely to be boxed, etc, so you're probably fine.

New stuff gets stolen regularly, lorries loaded with all sorts of computer equipment go missing on a regular basis so it being new does not guarantee it being legit.

yeah it was all boxed all still together i might have to phone o2 and hand it in i think 300+ quid down the swanny we live and learn i suppose

how old is the sim it may be that the sim is a old 5volt in witch case it will not work in xda11 it need to be 3volt or 3.3 volt ih have some old 5volt that will not work in newer nokias erissons and will work in my xda 11
jim

Can't you try unlocking the phone (with XDAUnlock) and then just try different sims? If they are all the same, your buggered mate

my sim is from 1999 but my wifes sim is from this year both dont work

Anyone from Europe sent the N1 for repairs?

Hey guys.
I've previously posted here that my N1 has some rebooting issues. It turns out its a hardware issue and i would like to send it for repairs.
I have contacted HTC using the support phone number but it turns out the number is not allocated. After sending 2 emails to them i haven't received any reply.
The phone was bought from the US and shipped to a person in UK which than sent it to me in Romania. I have the bill and everything since the package was never opened.
Has anyone from Europe managed to send it for repairs to US and if yes, how?
Thanks.

You should be able to send the phone to HTC UK instead, bit closer.
I've sent mine there and it was easy, but then I am UK based.

sent mine to uk from sweden. got it back 10days later. swap even though bootloader was unlocked. great service only had to pay shipping 1 way

bevan1971 said:
sent mine to uk from sweden. got it back 10days later. swap even though bootloader was unlocked. great service only had to pay shipping 1 way
Click to expand...
Click to collapse
hey bevan, what was the problem on your nexus?
i just sent mine to the UK because of dust under the left corner.
when i bought it, it was perfect, no clicking sound, no dust. fast forward 2 months, I decided to unlock the bootloader since everything was good.
10 days after that.. clicking sound and lots of dust.
im bricking it waiting for HTC to come back to me now.

I've talked to HTC this morning. They don't want to help. They say i should call an US number which will result in an enormous bill. So that's it. I'm stuck with it. This is my last HTC phone. I'm changing it. I'm very pissed off. Its not the first time HTC's customer service is this bad.

the screen was not flush. sunk in a little on the right handside.

sorry to here that. strange they dont want to help. I wouldn't give up sp easy though. sure you could get this sorted. good luck

Can you not get it back to the person in the UK who shipped it to you? I'm sure they'd have no trouble sorting it.

lorin.bute said:
I've talked to HTC this morning. They don't want to help. They say i should call an US number which will result in an enormous bill. So that's it. I'm stuck with it. This is my last HTC phone. I'm changing it. I'm very pissed off. Its not the first time HTC's customer service is this bad.
Click to expand...
Click to collapse
call the UK number instead.
I had no problem getting mine accepted from Ireland.

I saw a guy on another forum, that got his nexus succesfully repaired even though he lives in Denmark, i dont remember if he got it from the UK or the US, but he called HTC Denmark, they then called HTC UK and they fixed a adress he should send it to in the UK, and they repaired it for him.
So try to contact your local HTC, that might help.

lorin.bute said:
Hey guys.
I've previously posted here that my N1 has some rebooting issues. It turns out its a hardware issue and i would like to send it for repairs.
I have contacted HTC using the support phone number but it turns out the number is not allocated. After sending 2 emails to them i haven't received any reply.
The phone was bought from the US and shipped to a person in UK which than sent it to me in Romania. I have the bill and everything since the package was never opened.
Has anyone from Europe managed to send it for repairs to US and if yes, how?
Thanks.
Click to expand...
Click to collapse
You should be able to send to UK repair or send it to the person that shipped to you and get it repaired. I live in UK & sent mine in for repair( Charging Problem), it got it back 5 days of receipt.

The USA HTC Service department and HTC Europe all pointed me to a phone number in the US. I told them i can't call because of the international call rates and they told me there's nothing they can do. I'm stuck.
They told me to ask a friend in the States to call for me. I don't have such a friend. Oh well, the phone is usable for now, but its sucks when it reboots when you need it the most.

martinsolsen said:
I saw a guy on another forum, that got his nexus succesfully repaired even though he lives in Denmark, i dont remember if he got it from the UK or the US, but he called HTC Denmark, they then called HTC UK and they fixed a adress he should send it to in the UK, and they repaired it for him.
So try to contact your local HTC, that might help.
Click to expand...
Click to collapse
I tried contacting my local HTC Office/Service and the number does not exist.
On htc's support page the number for Romania is incorrect. I got so pissed off when i noticed that. But i cooled down by now.

Unblock Desire HD

Ok, so as dodgy as this is going to sound to some people, its the truth....
I lost my DHD a few months back and got an insurance claim to replace the phone (thank god, id be lost without it)
So.... 2 days ago my friend was cleaning out their car and found it down the back of the seat (where they promised they had checked before) and gave it back to me.
I went to the shop where I filed the insurance claim (Carphone Warehouse) and tried to hand it back to them, they got the manager who said "This doesn't happen much, we can't take it back, just keep it"
But the phone is blocked, only from calls, it can still be used to access the Android Market etc. Is there any way around this block so I can sell/give it away.
P.S. I promise this isn't a lie and because I tried to give it back, I'm pretty sure its not illegal either.

There would be no legal way for you to unblock it as far as I know, they lock the phone out with it's IMEI number.

sjta3b said:
Ok, so as dodgy as this is going to sound to some people, its the truth....
I lost my DHD a few months back and got an insurance claim to replace the phone (thank god, id be lost without it)
So.... 2 days ago my friend was cleaning out their car and found it down the back of the seat (where they promised they had checked before) and gave it back to me.
I went to the shop where I filed the insurance claim (Carphone Warehouse) and tried to hand it back to them, they got the manager who said "This doesn't happen much, we can't take it back, just keep it"
But the phone is blocked, only from calls, it can still be used to access the Android Market etc. Is there any way around this block so I can sell/give it away.
P.S. I promise this isn't a lie and because I tried to give it back, I'm pretty sure its not illegal either.
Click to expand...
Click to collapse
It has nothing to do with carphone warehouse, if you return the device to working order, you will be defrauding there insurance company! Imo you should just throw it away.
Sent from my R800i using Tapatalk

shakadamus is correct. Once blocked they cannot be legally unblocked.
I'm pretty sure it would be blocked to most of Western Europe now as well, as databases are now shared.
EDIT: Read your insurance documentation, I'm pretty sure it will mention "if you find your phone, return it to us, as legally we now own it" or words to that effect.

My phone stopped working around New Year, after many weeks of new SIM's, sending for repairs etc it turned out that someone else had lost their phone, but T-Mobile blocked MY IMEI number. Although it was their mistake it took several weeks to get them to reactivate the phone, so it can be done, but it was not straight forward. As the insurance company has already paid out on your handset, they might not even entertain reactivating it, but it's worth a go, you have nothing to lose in trying.

Keep it for spare battery and covers/other parts
It would be a loss to just throw it away not to mention stupid.
If WIFI still works and they don't wanna take it back maybe you could still sell it or use it for urself.

Thanks for the advice guys, ill ring the insurance company in the morning to see what they say, other than that, ill probably just keep the battery and chuck the handset, no1 is going to pay anything for a blocked phone and it really is no use to me at all.

if the insurance company say you can keep it, just stick it on ebay or something, as long as you are clear that it is a black listed handset you should have no problems, you might be surprised a what some people will pay for some things on there.

sjta3b said:
Thanks for the advice guys, ill ring the insurance company in the morning to see what they say, other than that, ill probably just keep the battery and chuck the handset, no1 is going to pay anything for a blocked phone and it really is no use to me at all.
Click to expand...
Click to collapse
That's what I'd do, I'd strip the covers, battery and even attempt to remove the main board from the unibody case then sell it all as spares, minus the main board.
EDIT: was missing the bolded key word

Throwing it away is pretty stupid lol, like the others said strip it for parts ..
Sent from my Desire HD using XDA App

sjta3b said:
Thanks for the advice guys, ill ring the insurance company in the morning to see what they say, other than that, ill probably just keep the battery and chuck the handset, no1 is going to pay anything for a blocked phone and it really is no use to me at all.
Click to expand...
Click to collapse
i will buy it off u mate.. would u sell it ?

If wifi etc works, use it as a mini laptop for around the house? *stirring*Or use it for all those times we have to put our DHD's on the charger!!!*stirring*

Hand it over to the Rom developers as a test rig ;-)
Sent from the powers of my mind, using the XDA App o_0

I will sell this to anyone who wants wants to buy it, contact me via PM if you're interested, but it would have to go on ebay for safety/security reasons, I wouldnt sell via a forum (im sure its against the rules too).
Or if anyone can find me a high profile dev who will put it to good use they're more than welcome to it, tell them to contact me again via PM.
I live in the UK so would rather post it to someone not too far from the UK or Ireland, esp if its a dev as I wont be asking money.

I would buy it, if I know its not locked on my operator. But I don't have money right now.
Sent from my Desire HD using XDA Premium App

Xperia Play not reading any simcard - No service/no simcard?

I just received my brand new Xperia Play yesterday.
It was purchased from ebay and was brand new in the box.
It was advertised as an unwanted upgrade as well as being unlocked.
However, yesterday I tried my international simcard which did not work, vodafone simcard and even after taking it to carphonewarehouse & orange trying a further 2 simcards, it fails to read ANY simcard regardless of company.
I have just a week to solve this problem since I am on holiday in the UK and have to leave nexr weekend.
Based on the above problem, what do you experts think the problem is?
I tried factory resettings, default settings, etc, still not reading any simcards.
The phone obviously is no good to me since it cannot make/receive calls/texts.
Aside from this problem, everything else is working perfectly.
Could this be a hardware issue or software? How can I figure out the problem.
Since time is a factor I don't have time to send it back and wait for repairs or a replacement.
Should this fault be quick & easy to solve I don't mind paying £20 or so if it can be fixed, beats waiting weeks for a replacement.
Any ideas you guys have please feel free to give me any ideas to try to get this phone reading sim cards.
Thanks guys/girls...

EVERY time I turn on my phone I get the following message ''please insert simcard and restart your phone'' even though the simcard inside the phone is working perfectly fine...

It sounds like a H/W fault... contact the seller and/or paypal
Sent from my R800i using Tapatalk

AndroHero said:
It sounds like a H/W fault... contact the seller and/or paypal
Sent from my R800i using Tapatalk
Click to expand...
Click to collapse
I did indeed contact the seller and am awaiting his answer...
Is the fault easy, quick and more or less cheap to fix from a local mobile phone shop?

If I was to download & use a custom rom, could this possibly fix the problem?
In the past I've had problems with bluetooth/wireless lan refusing to work even though everything else did.
After trying another rom it then worked.
This makes me wanna try another rom before returning the phone and waiting weeks for a replacement.
The seller however got back to me saying it was all working before, he has no idea why it's not reading simcards and to return it should it not work.
I will update the rom and report back.

kanej2006 said:
If I was to download & use a custom rom, could this possibly fix the problem?
In the past I've had problems with bluetooth/wireless lan refusing to work even though everything else did.
After trying another rom it then worked.
This makes me wanna try another rom before returning the phone and waiting weeks for a replacement.
The seller however got back to me saying it was all working before, he has no idea why it's not reading simcards and to return it should it not work.
I will update the rom and report back.
Click to expand...
Click to collapse
Flashing a new ROM won't repair the problem. What country was the seller in when he sold it to you? Maybe it's still sim locked. Try to unlock it using a 3rd party.
Sent from my Galaxy Tab P-1000 using Tapatalk
_______________________________
WHEN IN DOUBT, XDA
wow, i like this slogan.

hiu115 said:
Flashing a new ROM won't repair the problem. What country was the seller in when he sold it to you? Maybe it's still sim locked. Try to unlock it using a 3rd party.
Sent from my Galaxy Tab P-1000 using Tapatalk
_______________________________
WHEN IN DOUBT, XDA
wow, i like this slogan.
Click to expand...
Click to collapse
It was a UK seller to a UK buyer (me)
I've tried 4 different simcards of all different networks, not reading any simcard.
The phone appears to be unlocked according to the seller.
Can this issue be easily & cheaply fixed in a local mobile repair shop?

if its not been bootloader unlocked and then ota bricked then it sounds to me like its blacklisted in other words reported lost/stolen or fraudulant and so pretty much useless to anyone in the UK

mac_d4di said:
if its not been bootloader unlocked and then ota bricked then it sounds to me like its blacklisted in other words reported lost/stolen or fraudulant and so pretty much useless to anyone in the UK
Click to expand...
Click to collapse
Hmmm, how can I find out WTF is actually wrong with the phone?
The LAST thing I wanna do is return it, and then waiting ages for a replacement or refund.
Is it worth me taking the phone to a mobile repair place and asking them to look into this?

hiu115 said:
Flashing a new ROM won't repair the problem. What country was the seller in when he sold it to you? Maybe it's still sim locked. Try to unlock it using a 3rd party.
Sent from my Galaxy Tab P-1000 using Tapatalk
_______________________________
WHEN IN DOUBT, XDA
wow, i like this slogan.
Click to expand...
Click to collapse
dont think its sim locked since its saying please insert sim card if it was locked more than likely itll say please enter network unlock code
does sound like a hardware issue do you have the battery cover on when your trying it?
i know my play when the battery cover is off the sd card wont work etc maybe its the same with the sim card
sure i dont have to ask your putting in the simcard correctly right?
shame nonetheless it might be more expensive to try and fix it since parts are not easily available

The sim card works without battery cover... If you inserted the card in properly... It should work.... If not then refund it.
Sent from my XPlay using XDA App.

kanej2006 said:
Hmmm, how can I find out WTF is actually wrong with the phone?
The LAST thing I wanna do is return it, and then waiting ages for a replacement or refund.
Is it worth me taking the phone to a mobile repair place and asking them to look into this?
Click to expand...
Click to collapse
Best thing to do is pop it into an orange shop and ask them to check the imei on the blacklisting website, if it comes up blocked you know for certain. If it not then it could be a hardware issue but i doubt it. Good luck

mac_d4di said:
Best thing to do is pop it into an orange shop and ask them to check the imei on the blacklisting website, if it comes up blocked you know for certain. If it not then it could be a hardware issue but i doubt it. Good luck
Click to expand...
Click to collapse
This is a good idea.
Anyway I've just come back from a few mobile repair shops.
After checking the phone, the engineer said it appears to be blocked and will only work outside the country.
Should this be the case, it's not a major issue since I live in Dubai. I happen to be in London for a holiday.
The phone was bought from ebay, and if the handset is indeed blocked then the seller is taking the piss since he simply mentioned the phone being an unwanted upgrade as well as unlocked!
I will contact the seller now and see what he says.

it will work mostly everywhere except the uk

This is the only problem with buying phones off eBay, it happend to my sister twice. The good news is that it will work in other country's if it's ota blocked, as it just means that the imea number don't work with UK networks as they have a UK database with all phones that have been reported lost or stolen.
The problem with eBay/PayPal is you only have so many days to file a dispute, so the seller waits till times up then reports it lost or stolen then claims on there insurance, or in some cases take out a new contract just to sell the phone on eBay then not pay the bill. There's a chav lad near me that pays ppl to take out contracts and pays them so much for the phone, what these ppl don't realise is there ruining there credit rating.
Sent from my R800i using XDA App

DAVIDGBJONES said:
This is the only problem with buying phones off eBay, it happend to my sister twice. The good news is that it will work in other country's if it's ota blocked, as it just means that the imea number don't work with UK networks as they have a UK database with all phones that have been reported lost or stolen.
The problem with eBay/PayPal is you only have so many days to file a dispute, so the seller waits till times up then reports it lost or stolen then claims on there insurance, or in some cases take out a new contract just to sell the phone on eBay then not pay the bill. There's a chav lad near me that pays ppl to take out contracts and pays them so much for the phone, what these ppl don't realise is there ruining there credit rating.
Sent from my R800i using XDA App
Click to expand...
Click to collapse
Yeah, I've had quite bad experience using ebay even when buying from ebayers with high & perfect feedback.
Anyway the seller got back to me and swears it is a genuine phone that was claimed from an insurance company and is unlocked and sim free.
He said he tried 2 different sim cards with the phone before advertising it.
My question is how did it previously work yet now it refuses to read any sim?
I may take the phone to an alternative shop and ask them to look into this.
Could it be the sim/sim reader is faulty or damaged and therefore not reading sim cards?

if it was blocked by networks it would just scan for networks and not be able to register on one, it wouldnt say insert sim.
This has been badly flashed IMHO and to my knowledge there is no fix

Go into Service Menu and check Simlock Status:
Dial this:
*#*#SERIVCE#*#*
There are also different Service Tests. For me this problems sounds like the "faulty" method which was used to fix the OTA-Brick on unlocked bootloader!
If it is this problem, your phone will be simlocked (not network-locked!!!) to ANY sim card. And you have to unlock via Software -> Omnius/SE-Tool etc. etc.
Regards

Thanks everyone for your support.
As of now I have no idea of what the problem is.
All I can say is the Sony Ericsson Xperia Play is in a repair shop.
It will cost me £45 and on tuesday it should be repaired regardless.
Should they be able to fix the item, great, otherwise if they are unable to fix it then I will get a refund.
I will get back to you lot on tuesday with the results!
My poor 24 hour old brand new Sony Ericsson Xperia Play is in for repairs already and it's still got all the front and back protectors still on...

I've had the simcard reading thing happen to me a few times. After a few reboots, it would be fine again.

[Q] Dead DZ and HTC Repair in the UK

This afternoon my DZ decided to die. I checked the phone and then 10 minutes later went to ring my wife and... nothing, phone wouldn't respond to the power button. I whipped out the battery and left it out for 2 minutes but still nothing.
I have since tried plugging in the charger and again nothing, not even the orange charging light. Tried leaving the battery out for 1/2 hour and removing the memory and sim cards and even plugging in the charger with the cards and battery removed, but still nothing.
looks like it's serious.
I have had the phone 11 months, I got it from a little shop (well booth really) that was branded as HTC in the local Westfield shopping centre. The little shop has now disappeared. The phone is sim unlocked and not tied to a carrier. When I dug out the receipt it is in the name of a company called Westcoast Mobile. They have a website (www.westcoast.co.uk) but they seem to be a rather diverse company but not one that sells phones to the public.
Consequently I was planning on calling HTC on Monday to see if I can get the phone sent off for repair. Does anyone know if I'm likely to have problems with HTC or will they be happy to help me?
In the mean time I have dug out my trusty HTC Typhoon which is currently synching my email and charging up. Old phone but it does the job and I love the size and shape of it.

HTC warranty is one yr. Should be ok. I bought mine used so I always fixed mine myself. But you bought yours new.
Sent from my SGH-T989 using xda premium

My suggestion is this:
Try buying a new battery , maybe it will fix the problem
Also if the phone will be recovered , take care of this with buying a new silicon case or something like this. Today my DZ cashed by up to 2M and nothing problem , sceen perfect i got luck.
Also i add if you realy love the phone , and the repair cost is to much , buy one used on ebay like me. I have bought one for 220€ @ 170£ , with 23months of guaranty and it's perfect.
Good luck mate

The Westcoast in your link is a big computer reseller, almost certainly nothing to do with a guy with a mall booth selling mobiles
Sent from my Desire Z running CM7.

steviewevie said:
The Westcoast in your link is a big computer reseller, almost certainly nothing to do with a guy with a mall booth selling mobiles
Sent from my Desire Z running CM7.
Click to expand...
Click to collapse
I'm wondering whether they had some sort of tie in with HTC as the booth was completely branded as HTC anad they were selling sim free phones on any network.
I got a phone from them because:
1. They had the DZ and I could have for free by renewing my contract with O2.
2. The sales bloke could string a sentence together unlike the fool in the O2 shop.

trundlenut said:
This afternoon my DZ decided to die. I checked the phone and then 10 minutes later went to ring my wife and... nothing, phone wouldn't respond to the power button. I whipped out the battery and left it out for 2 minutes but still nothing.
I have since tried plugging in the charger and again nothing, not even the orange charging light. Tried leaving the battery out for 1/2 hour and removing the memory and sim cards and even plugging in the charger with the cards and battery removed, but still nothing.
looks like it's serious.
Consequently I was planning on calling HTC on Monday to see if I can get the phone sent off for repair. Does anyone know if I'm likely to have problems with HTC or will they be happy to help me?
Click to expand...
Click to collapse
I'm a Brit too and I had a pretty similar issue just a few months back. The bizarre part is I wasn't even doing anything "risky".
Get in touch with HTC ASAP. They were really good to me.
I contacted them via their website (you'll need the serial number/IMEI). Very polite and helpful responses and offered courier pickup for mainland UK addresses.
Didn't take long at all for a repair, and I believe it was back with me in 2-3 days.
I can't speak for their phone support, other than that they called me to check if the phone was still working okay and asked if they could close the ticket. An unexpected touch, but appreciated.
Motorola barely lifted a finger for me when dealing with my MS2 issues... but that is another story.
Since you have the receipt, you should be fine. Again, just get in touch!
I warn you, it will most likely come back with gingerbread like mine did, but you can still downgrade and root (if you so choose) using the guides on here.

PhoenixTank said:
I'm a Brit too and I had a pretty similar issue just a few months back. The bizarre part is I wasn't even doing anything "risky".
Get in touch with HTC ASAP. They were really good to me.
I contacted them via their website (you'll need the serial number/IMEI). Very polite and helpful responses and offered courier pickup for mainland UK addresses.
Didn't take long at all for a repair, and I believe it was back with me in 2-3 days.
I can't speak for their phone support, other than that they called me to check if the phone was still working okay and asked if they could close the ticket. An unexpected touch, but appreciated.
Motorola barely lifted a finger for me when dealing with my MS2 issues... but that is another story.
Since you have the receipt, you should be fine. Again, just get in touch!
I warn you, it will most likely come back with gingerbread like mine did, but you can still downgrade and root (if you so choose) using the guides on here.
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Thanks for that, it gives me a bit more confidence. It's just annoying the phone was in my pocket in a sleeve for 15 minutes and it just died.

Well I rang them on Monday morning, at first they wanted to send me a new battery but I pointed out it didn't do anything without the battery when you plugged the charger in. The bloke had to check with his supervisor then came back and said "let's arrange to pick the phone up". I had to email them a copy of the receipt from when I bought the phone and that was that.
They emailed me a form and a label, I boxed up the phone and a courier picked it up Tuesday afternoon. Pretty straightforward really.
Just waiting to hear that they have the phone now.

Got the phone back this morning, so exactly 7 days from calling HTC to having a working phone again. I think that is pretty good service.
Seems like the problem was pretty terminal as the phone has returned with a new IMEI and according to the paperwork with the phone it has had the "PCBA" and "flash board" replaced.
The phone even came in a little box with "I'm back" printed on it.

Sounds great ! Was that all free, under warranty ?
Sent from my Desire Z running CM7.

steviewevie said:
Sounds great ! Was that all free, under warranty ?
Sent from my Desire Z running CM7.
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All free, didn't cost me a penny.
The bloke I spoke to at HTC told me I had a two year warranty after he had spoken with his supervisor.

Is that two years from the purchese date or the repair date (as in did they extend the warrenty for you)

It will be 2 years from the purchase date. The paperwork with the phone when it comes back says something along the lines of you don't get any extra warranty after the repair date.
Sent from my HTC Vision using XDA App